Recovering
In case of system failure or instability, the computer provides the following tools to recover your files.
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you
have previously backed up. You can also use Windows Startup Repair to fix problems that might
prevent Windows from starting correctly.
●
f11
recovery tools: You can use
f11
recovery tools to recover your original hard drive image. The
image includes the Windows operating system and software programs installed at the factory.
NOTE:
If you are unable to boot (start up) your computer and you cannot use the system repair discs
you previously created (select models only), you must purchase a Windows 7 operating system DVD to
reboot the computer and repair the operating system.
CAUTION:
Using
f11
completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The
f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled. Personal files must be restored from a
backup.
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the HP Recovery partition. select
Start
, right-click
Computer
, click
Manage
, and then click
Disk Management
.
NOTE:
If the HP Recovery partition is not listed, you must recover your operating system and
programs using the
Windows 7 Operating System Operating System
DVD and the
Driver
Recovery
disc (both purchased separately). For additional information, contact technical support
by selecting
Start
>
Help and Support
>
Contact support
.
3.
If the HP Recovery partition is listed, restart the computer, and then press
esc
while the “Press the
ESC key for Startup Menu” message is displayed at the bottom of the screen.
4.
Press
f11
while the “Press
f11
for recovery” message is displayed on the screen.
5.
Follow the on-screen instructions.
NOTE:
Windows 7 provides additional recovery tools through the operating system. For additional
information, go to Help and Support.
NOTE:
If you are unable to boot (start up) your computer, you must purchase a
Windows 7
Operating System
DVD to reboot the computer and repair the operating system. For additional
information, contact technical support by selecting
Start>Help and Support>Contact support
.
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Chapter 7 Backup and recovery
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