Solving Keyboard and Mouse Problems
If you encounter keyboard or mouse problems, see the documentation that came with the equipment
and to the common causes and solutions listed in the following table.
Keyboard commands and typing are not recognized by the computer.
Cause
Solution
Keyboard connector is not properly connected.
1.
On the Windows 7 Desktop, click
Start
>
Shut Down
.
On the Windows Vista Desktop, click
Start
, click the
arrow on the lower right corner of the Start menu, then
select
Shut Down
.
2.
After the shutdown is complete, reconnect the keyboard
to the back of the computer and restart the computer.
Program in use has stopped responding to commands.
Shut down your computer using the mouse and then restart the
computer.
Keyboard needs repairs.
See the Worldwide Limited Warranty for terms and
conditions.
Computer is in
standby
mode.
Press the power button to resume from
standby
mode.
CAUTION:
When attempting to resume from
standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you will
lose any unsaved data.
Cursor will not move using the
arrow
keys on the keypad.
Cause
Solution
The
Num Lock
key may be on.
Press the
Num Lock
key. The Num Lock light should not be on
if you want to use the
arrow
keys.
Wireless keyboard does not work after installation or is not detected.
Cause
Solution
Keyboard is not synchronized with the receiver.
Synchronize the keyboard and receiver. Refer to the
documentation included with the keyboard for instructions.
Keyboard is out of range of the receiver.
Place the keyboard closer to the receiver.
Keyboard batteries are not installed or too weak.
Install or replace the keyboard batteries.
162
Chapter 9 Troubleshooting Without Diagnostics
Summary of Contents for Pro 3125 - Minitower PC
Page 4: ...iv About This Book ...
