HP Presario X1200 - Notebook PC Maintenance And Service Manual Download Page 65

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2–24

Maintenance and Service Guide

Troubleshooting

Flowchart 2.17—Nonfunctioning Keyboard

OK?

Keyboard

not operating

properly.

External

device

works?

Replace

system

board.

Replace

system

board.

Connect notebook

to good external

keyboard.

Reseat internal

keyboard

connector

(if applicable).

Replace internal

keyboard or

cable.

OK?

Done

325388-002.book Page 24 Friday, October 24, 2003 9:21 AM

Summary of Contents for Presario X1200 - Notebook PC

Page 1: ... Notebook PC X1000 Document Part Number 325388 002 October 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook It provides comprehensive information on identifying notebook features components and spare parts troubleshooting notebook problems and performing notebook disassembly procedures ...

Page 2: ...icense The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service G...

Page 3: ...lities 2 1 Using Computer Setup 2 2 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Advanced Menu 2 5 2 2 Troubleshooting Flowcharts 2 7 3 Illustrated Parts Catalog 3 1 Serial Number Location 3 1 3 2 Notebook Major Components 3 2 3 3 Miscellaneous Plastics Kit Components 3 10 3 4 Miscellaneous Cable Kit Components 3 12 3 5 Miscellaneous Doors Covers Kit Com...

Page 4: ...5 Removal and Replacement Procedures 5 1 Serial Number 5 2 5 2 Disassembly Sequence Chart 5 3 5 3 Preparing the Notebook for Disassembly 5 4 5 4 Notebook Feet 5 8 5 5 Memory Expansion Board 5 9 5 6 Mini PCI Communications Board 5 11 5 7 RTC Battery 5 13 5 8 Optical Drive 5 14 5 9 Keyboard 5 15 5 10 Switch Cover 5 18 5 11 Speaker Cover 5 19 5 12 Fan 5 21 5 13 Heat Sink 5 22 5 14 Processor 5 24 5 15...

Page 5: ...tenance and Service Guide v 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3 Conductor Power Cord Set B 1 General Requirements B 1 Country Specific Requirements B 2 C Screw Listing Index ...

Page 6: ...screen Notebook PC X1000 offer advanced modularity a Mobile Intel Pentium 4 Processor M processor with 64 bit architecture industry leading ATI MOBILITY RADEON Accelerated Graphics Port AGP implementation and extensive multimedia support HP Pavilion Widescreen Notebook zt3000 HP Compaq Business Notebook nx7000 and Compaq Presario Widescreen Notebook PC X1000 ...

Page 7: ...r V HP Pavilion zt3000 C HP Compaq nx7000 P Compaq Presario X1000 2 Processor type P Mobile Intel Pentium 4 Processor M 3 Processor speed 170 1 7 GHz 160 1 6 GHz 150 1 5 GHz 140 1 4 GHz 130 1 3 GHz 4 Display type size resolution Z wide UXGA 1920 1200 Y wide SXGA 1680 1050 W wide XGA 1280 800 5 15 4 in 5 Hard drive size 80 80 GB 60 60 GB 40 40 GB 6 Optical drive designator C CD ROM D DVD ROM Y DVD ...

Page 8: ... Pavilion zt3000 Models All HP Compaq nx7000 models feature TouchPad pointing device 8 cell 4 4 wH lithium ion Li Ion battery pack 1 year warranty on parts and labor V P 170 Y5 80 Y Cb 51 H Asia Pacific DR255A UUF V P 160 Y5 80 Y Cb 51 H Asia Pacific DR260A UUF V P 160 Y5 80 Y Cb 25 H Taiwan DR253A AB0 and DR258A AB0 V P 160 Y5 80 W Ci 51 P Korea DR248A AB1 V P 160 Y5 60 Y Ci 51 H Hong Kong DR249A...

Page 9: ...eople s Republic of China DR245A AB2 V P 150 W5 80 Y Cb 51 H United States DM779A ABA V P 150 W5 60 Y Cb 51 H United States DM778A ABA V P 150 W5 40 Y Cb 51 H Switzerland DP777E UUZ V P 150 W5 40 Y Cb 25 H Taiwan DR252A AB0 V P 150 W5 40 Y Cn 51 P Australia New Zealand DR243A ABG V P 150 W5 40 W Cb 51 H Denmark Europe Germany Italy DP779E ABY DP779E ABB DP782E ABD DP779E ABZ The Netherlands Saudi ...

Page 10: ...V P 140 W5 40 W Cb 51 P Latin America DR204A ABM V P 140 W5 40 W Cb 25 H Belgium Denmark France Europe Greece Italy The Netherlands DP776E UUG DP776E ABY DP776E ABF DP776E ABB DP776E AB7 DP776E ABZ DP776E ABH Norway Portugal Saudi Arabia Spain Switzerland United Kingdom United States DP776E ABN DP776E AB9 DP776E ABV DP776E ABE DP776E UUZ DP776E ABU DP479U ABA V P 140 W5 40 W Ci 25 P Korea DR246A A...

Page 11: ...Israel Italy Japan DG706A UUG DG706A AKB DG706A ABY DG706A ABB DG706A ABF DG706A ABD DG706A AB7 DG706A AKC DG706A ABT DG706A ABZ DM436A ABJ The Netherlands Norway Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Turkey United Kingdom DG706A ABH DG706A ABN DG706A AKD DG706A AB9 DG706A ACB DG706A ABV DG706A AKN DG706A ABE DG706A AK8 DG706A UUZ DG706A AB8 DG706A ABU C P 1...

Page 12: ...0 People s Republic of China DS303P AB2 C P 160 W5 40 D CN 25 P Latin America DP093A ABM United States DP093A ABA C P 150 Y5 80 W Cb 51 P Australia DR764P ABG C P 150 Y5 80 W Ci 51 P Australia DR760P ABG C P 150 Y5 60 W Cb 51 P Asia Pacific DN894A UUF Korea DM941A AB1 C P 150 Y5 60 W Cb 25 P Hong Kong DR757P AB5 C P 150 Y5 60 W Ci 25 P Hong Kong DS304P AB5 C P 150 Y5 40 W Cb 25 P Australia DR762P ...

Page 13: ...KD DG705A AB9 DG705A ACB DG705A ABV DG705A AKN DG705A ABE and DG705T ABE DG705A AK8 DG705A UUZ DG705A AB8 DG705A ABU and DG705T ABU C P 150 Y5 40 W Ci 25 P Italy DJ218S ABZ C P 150 Y5 40 C Cb 51 P Korea DM940A AB1 C P 150 W5 80 W Cb 51 H Asia Pacific Australia New Zealand Japan DL848A UUF DL848A ABG DL848A ABJ Korea Taiwan Thailand DL848A AB1 DL850A AB0 DL848A AKL C P 150 W5 80 W Cb 51 P Asia Paci...

Page 14: ...a Pacific DM944A UUF Australia DS312P ABG C P 150 W5 40 D Cb 25 H Taiwan DL842A AB0 C P 150 W5 40 D Cb 25 P People s Republic of China DQ885P AB2 DL838A AB2 and DS301P AB2 C P 140 Y5 60 W Cb 25 P Australia DR759P ABG C P 140 Y5 40 W Cb 51 P Korea DM939A AB1 C P 140 Y5 40 W Cb 25 P Australia DR763P ABG Hong Kong DR756P AB5 C P 140 Y5 40 D Cb 25 P Australia DR761P ABG C P 140 Y5 30 W Cb 25 H Hong Ko...

Page 15: ...L844A AKL C P 140 W5 60 W Cb 25 P Asia Pacific Australia New Zealand Japan DL843A UUF DL843A ABG DL843A ABJ Korea Taiwan Thailand DL843A AB1 DL845A AB0 DL843A AKL C P 140 W5 60 W Ci 51 P Asia Pacific DL853A UUF Hong Kong DL853A ABF C P 140 W5 60 W Nb 51 H Europe DQ822C ABB C P 140 W5 40 W Cb 25 H Japan DM435A ABJ Taiwan DR750P AB0 C P 140 W5 40 W Cb 25 P Thailand DM433A AKL C P 140 W5 40 W Ci 51 H...

Page 16: ...H DG704A ABN DG704A AKD DG704A AB9 DG704A ACB DG704A ABV DG704A AKN DG704A ABE DG704A AK8 DG704A UUZ DG704A AB8 DG704A ABU C P 140 W5 40 W Cn 25 P Brazil Latin America DP094A AC4 DP094A ABM United States DP094A ABA C P 140 W5 40 D Cb 51 P Brazil French Canada DL854A AC4 DL854A ABC Latin America United States DL854A ABM DL854A ABA and DP076C ABA C P 140 W5 40 D Cb 25 H Hong Kong DR754P AB5 Taiwan D...

Page 17: ...0 W5 40 D Cb 25 H Asia Pacific Australia New Zealand Hong Kong DL840A UUF DL840A ABG DL840A AB5 Japan Korea Thailand DL840A ABJ DL840A AB1 DL840A AKL C P 130 W5 40 D Cb 25 P Asia Pacific Australia New Zealand Hong Kong Japan Japan English Korea DL839A UUF DL839A ABG DL839A AB5 DL839A ABJ DL839A ACF DL839A AB1 and DM936A AB1 Taiwan Thailand United States DL841A AB0 and DN895A AB0 DL839A AKL DH904A ...

Page 18: ...alia New Zealand DR278A ABG X1064 P 160 Y5 80 Y Ci 51 H Korea DN625A AB1 X1081 P 160 Y5 80 W Cb 51 H Australia New Zealand DR277A ABG Asia Pacific DR277A UUF X1045 P 160 Y5 80 W Cb 51 H Asia Pacific DN601A UUF Korea DN606A AB1 X1030 P 160 Y5 60 Y Cb 51 H Australia New Zealand DN591A ABG X1071 P 160 Y5 60 Y Cb 25 H People s Republic of China DQ977A AB2 X1046 P 160 Y5 60 W Cb 51 H Korea DN607A AB1 X...

Page 19: ... ABG X1097 P 160 W5 80 W Ci 51 H Australia New Zealand DR824A ABG X1140 P 160 W5 60 Y Cb 51 H United Kingdom DP772E ABU X1155 P 160 W5 60 Y Ci 51 H Sweden DP775E AK8 X1090 P 160 W5 60 W Cb 51 H Asia Pacific DR286A UUF X1076 P 160 W5 60 W Cb 51 H Asia Pacific DR272A UUF X1066 P 150 Z5 80 Y Ci 51 H Asia Pacific DN627A UUF X1015 P 150 Y5 80 Y Cb 10 H United States DN624A ABA X1086 P 150 Y5 80 Y Cb 51...

Page 20: ...1069 P 150 Y5 60 W Cb 25 H People s Republic of China DQ975A AB2 X1084 P 150 Y5 60 W Ci 25 H Korea DR280A AB1 X1055 P 150 Y5 60 D Cb 25 H People s Republic of China DN616A AB2 X1040 P 150 W5 80 Y Cb 51 H United States DM774A ABA X1089 P 150 W5 80 W Cb 51 H Taiwan DR285A AB0 X1050 P 150 W5 60 Y Cb 51 H Hong Kong DN611A AB5 X1020 P 150 W5 60 Y Cb 51 H The Netherlands DM416A ABH X1088 P 150 W5 60 W C...

Page 21: ...blic of China DN615A AB2 X1010 P 150 W5 40 W Cb 51 H Denmark Portugal DL963A ABY DL963A AB9 Spain United Kingdom DL963A ABE DL963A ABU X1068 P 150 W5 40 W Cb 25 H People s Republic of China DQ974A AB2 X1028 P 150 W5 40 W Cb 25 H Asia Pacific DN589A UUF X1067 P 150 W5 40 D Cb 25 H People s Republic of China DQ973A AB2 X1020 P 140 Y5 80 Y Cb 10 P United States DK572A ABA X1063 P 140 Y5 60 W Cb 25 H ...

Page 22: ...5 P 140 Y5 40 C Cb 25 H Asia Pacific DR825A UUF X1028 P 140 W5 80 Y Cb 51 P United States DL898A ABA X1037 P 140 W5 60 W Cb 51 H Thailand DN598A AKL X1036 P 140 W5 60 W Cb 51 H Taiwan DN597A AB0 X1018 P 140 W5 60 W Cb 51 H United States DK574A ABA X1010 P 140 W5 60 W Cb 51 H Canada English DL857A ABL French Canada DL857A ABC X1007 P 140 W5 60 W Cb 51 H Sweden Finland DL964A AK8 X1001 P 140 W5 60 W...

Page 23: ...A AB0 X1078 P 140 W5 60 D Cb 51 H Taiwan DR274A AB0 X1043 P 140 W5 40 Y Cb 51 H Korea DN604A AB1 X1016 P 140 W5 40 Y Cb 51 H France DM415A ABF Italy DM415A ABZ X1110 P 140 W5 40 W Cb 51 H Sweden DP773E AK8 X1080 P 140 W5 40 W Cb 51 H Thailand DR276A AKL X1062 P 140 W5 40 W Cb 51 H Asia Pacific DN622A UUF X1030 P 140 W5 40 W Cb 51 H United States DM773A ABA X1012 P 140 W5 40 W Cb 51 H France DL965A...

Page 24: ...anada English French Canada DP485U ABL DP485U ABC United States DM777A ABA X1042 P 140 W5 40 W Cb 25 H Korea DN603A AB1 X1002 P 140 W5 40 W Cb 25 H United States DM771A ABA X1115 P 140 W5 40 W Ci 51 H Sweden DP774E AK8 X1096 P 140 W5 40 W Ci 25 H Asia Pacific DR826A UUF Taiwan DR826A AB0 X1051 P 140 W5 40 D Cb 25 H People s Republic of China DN612A AB2 X1072 P 140 W5 30 W Cb 25 H Hong Kong DR268A ...

Page 25: ... 51 H United States DN585A ABA X1061 P 130 W5 40 W Cb 25 H Asia Pacific DN621A UUF X1047 P 130 W5 40 W Cb 25 H Hong Kong DN608A AB5 X1041 P 130 W5 40 W Cb 25 H Korea DN602A AB1 X1031 P 130 W5 40 W Cb 25 H Asia Pacific DN592A UUF X1005 P 130 W5 40 W Cb 25 H Belgium Denmark France Italy Latin America DL681A UUG DL681A ABY DL681A ABF DL681A ABZ DL858A ABM The Netherlands Portugal Spain Sweden Finland...

Page 26: ... 40 D Cb 25 H Asia Pacific DN594A UUF Thailand DN594A AKL X1027 P 130 W5 40 D Cb 25 H Australia New Zealand DN588A ABG X1040 P 130 W5 40 C Cb 25 H Korea DN601A AB1 X1026 P 130 W5 40 C Cb 25 H Asia Pacific Australia New Zealand DN587A UUF DN587A ABG Thailand DN587A AKL Table 1 4 Compaq Presario X1000 Models Continued ...

Page 27: ...high performance synchronous DRAM SDRAM expandable to 2 0 GB Windows XP Home or Windows XP Pro varying by notebook model Full size Windows 98 keyboard TouchPad pointing device with on off button and dedicated scroll up down surface 56 Kbps V 92 modem integrated on the system board Integrated Secure Digital SD flash media slot Integrated 10 100 network interface card NIC Integrated wireless support...

Page 28: ...els only Support for the following optical drives 24X Max DVD CD RW combo drive 8X Max DVD RW drive 24X Max CD ROM drive Connectors for Microphone Stereo speaker headphone Infrared DC power External monitor S Video USB 3 RJ 45 network interface card NIC RJ 11 modem Parallel 1394 digital One Type II PC Card slot Docking ...

Page 29: ...tebook for disassembly refer to Section 5 3 Preparing the Notebook for Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 5 7 RTC Battery 3 Wait approximately five minutes 4 Replace the RTC battery and reassemble the notebook 5 Connect AC power to the notebook Do not reinsert the battery pack at this time 6 Turn on the notebook All passwords and all CMOS set...

Page 30: ... extend battery operating time and conserve power The notebook supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting level of performance Battery calibration Lid switch Standby resume Power Standby button Advanced Configuration and Power Management ACP compliance ...

Page 31: ...Service Guide Product Description 1 5 External Components The external components on the front and left side of the notebook are shown in the following illustration and described in Table 1 5 Front and Left Side Components ...

Page 32: ... slot 3 Optical drive Supports an optical disc 4 SD Secure Digital Memory Card slot Supports SD Cards and MultiMediaCards 5 Microphone jack Connects an optional monaural or stereo microphone 6 Audio line out jack Connects optional headphone or powered stereo speakers Also connects the audio function of an audio video device such as a television or VCR 7 Display release latch Opens the notebook 8 W...

Page 33: ...n the following illustration and described in Table 1 6 Rear Panel and Right Side Components Table 1 6 Rear Panel and Right Side Components Item Component Function 1 Infrared port Provides wireless communication between the notebook and an optional IrDA compliant device 2 Power connector Connects an AC adapter cable ...

Page 34: ...lothing or a thick rug to block airflow 5 External monitor connector Connects an optional VGA external monitor or projector 6 S Video connector Connects an optional S Video device such as a television VCR camcorder projector or video capture card 7 USB connectors 3 Connect optional 2 0 compliant USB devices 8 RJ 45 network jack Connects an Ethernet network cable 9 RJ 11 telephone jack Connects a m...

Page 35: ...1 30 Maintenance and Service Guide Product Description The notebook keyboard components are shown in the following illustration and described in Table 1 7 Keyboard Components ...

Page 36: ...12 perform additional tasks as hotkeys 2 num lk key Enables numeric lock and the internal keypad 3 Internal keypad Can be used like the keys on an external numeric keypad 4 Cursor control keys Move the cursor around the screen 5 Applications key Displays a shortcut menu for items beneath the pointer 6 Windows logo key Display the Windows Start menu 7 Fn key Executes frequently used system function...

Page 37: ...ed in Table 1 8 Top Components Table 1 8 Top Components Item Component Function 1 Stereo speakers 2 Produce stereo sound 2 Power button When the notebook is Off press to turn on the notebook On briefly press to initiate Hibernation In Standby briefly press to resume from Standby In Hibernation briefly press to restore from Hibernation ...

Page 38: ... resumes from Standby 6 Volume buttons 2 Increase or decrease system volume 7 Mute button Mutes or restores volume 8 TouchPad on off button Enables disables the TouchPad 9 TouchPad scroll zones 2 Scroll upward or downward 10 Left and right TouchPad buttons Function like the left and right buttons on an external mouse 11 TouchPad Moves the pointer and selects or activates items on the screen 12 Tou...

Page 39: ...nd described in Table 1 9 Bottom Components Table 1 9 Bottom Components Item Component Function 1 Fan vent Allows airflow to cool internal components Ä To prevent overheating do not obstruct the vent Using the notebook on a soft surface such as a pillow blanket rug or thick clothing may block airflow 2 RTC battery compartment Contains the RTC battery ...

Page 40: ...ns the Mini PCI wireless card 5 Hard drive bay Holds the internal hard drive 6 Battery bay Holds the battery pack 7 Battery pack release latch Releases a battery pack from the battery bay 8 Memory expansion compartment Contains one memory slot for an optional 128 256 512 or 1024 MB memory module Table 1 9 Bottom Components Continued Item Component Function ...

Page 41: ...r M processors Fan PC Card Modem NIC and wireless devices ÄCAUTION To properly ventilate the notebook allow at least a 7 6 cm 3 inch clearance on the left and right sides of the notebook The notebook uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions can be caused by hig...

Page 42: ...omponent level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Computer Setup and Diagnostics Utilities The notebook features two system management utilities Computer Setup A system information and customization utility that can be u...

Page 43: ...nal port replicator Using Computer Setup Information and settings in Computer Setup are accessed from the File Security or Advanced menus 1 Turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen To change the language press F2 To view navigation information press F1 To return to the Computer Setup menu press esc 2 Select ...

Page 44: ...e size and system ROM Save to Floppy Save system configuration settings to a diskette Restore from Floppy Restore system configuration settings from a diskette Restore Defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore Changes and Exit Cancel changes entered during the current session then exit and restart the noteb...

Page 45: ...ssword DriveLock Passwords Enable disable DriveLock change a DriveLock User or Master password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook Device Security Enable disable Ports Diskette write CD ROM or diskette startup Settings for a DVD ROM can be entered in the CD ROM field System IDs Enter identification numbers for the notebook ...

Page 46: ...and media in the system Device Options Enable disable the embedded numeric keypad at startup Enable disable multiple standard pointing devices at startup To set the notebook to support only a single usually nonstandard pointing device at startup select Disable Enable disable USB legacy support for a USB keyboard When USB legacy support is enabled the keyboard works even when a Windows operating sy...

Page 47: ...the notebook recognizes multiple identical port replicators that are identically equipped Select Disable to recognize the port replicators as a single port replicator select Enable to recognize the port replicators individually by serial number Enable disable the reporting of the processor serial number by the processor to the software Video modes vary even within regions However NTSC is common in...

Page 48: ...rt 4 2 6 No video part 1 2 7 No video part 2 2 8 Nonfunctioning port replicator 2 9 No operating system OS loading 2 10 No OS loading from hard drive part 1 2 11 No OS loading from hard drive part 2 2 12 No OS loading from hard drive part 3 2 13 No OS loading from CD or DVD ROM drive 2 14 No audio part 1 2 15 No audio part 2 2 16 Nonfunctioning device 2 17 Nonfunctioning keyboard 2 18 Nonfunctioni...

Page 49: ... messages Keyboard pointing device working Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 2 No Power Go to Flowchart 2 6 No Video All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 No OS Loading Go to Flowchart 2 15 No Audio Go to Flowchart 2 18 Nonfunctioning Keyboard or Flowchart 2 19 Nonfunctioning Pointing Device Check LED board speaker connections Go to F...

Page 50: ...ower Power up on AC power Power up in port replicator Power up on battery power Power up in port replicator Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On some models there is a separate reset button 2 On some models the notebook can be reset using the Standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to F...

Page 51: ...Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another notebook or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 52: ...seat AC adapter in notebook and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 53: ...amaged items Open notebook Loose or damaged parts Y Close notebook and retest Power on Done N Replace the following items if applicable in the order given Check notebook operation after each of the two following replacement steps 1 Internal DC DC converter processor and system board 2 Internal AC adapter NOTE Replace these items as a set to prevent shorting out among components ...

Page 54: ...le 3 Display 4 VGA board Internal or external display Adjust brightness Video OK Done Port Replicator Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display ...

Page 55: ...ightness Video OK Video OK Done Done Check that notebook is properly seated in port replicator for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Port Replicator Y Y Y N N N Remove notebook from port replicator if connected ...

Page 56: ...book operation after each replacement 1 Power supply 2 I O board 3 Backplane board 4 Switch box 5 Port replicator motor mechanism Check voltage setting on port replicator Reset monitor cable connector at port replicator Reinstall notebook into port replicator Port replicator operating Port replicator operating Remove notebook reseat all internal parts and replace any damaged items in port replicat...

Page 57: ...plicator and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD or DVD ROM drive go to Flowchart 2 14 No OS Loading CD or DVD ROM Drive No OS loading from network go to Flowchart 2 20 No Network Modem C...

Page 58: ...o to Flowchart 2 17 Nonfunctioning Device Done OS not loading from hard drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading from Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Boot from hard drive Y Y Y Y N N N N Check the Setup utility for correct booting order ...

Page 59: ...rive Load OS using System Restore CD if applicable Format hard drive and bring to a bootable C prompt Create partition then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Notebook booted Done Y N Go to Fl...

Page 60: ...ading from Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 61: ...e disc and reboot notebook Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup utility Done Reseat drive Y Y Y Y Y N N N N N Clear CMOS Refer to Section 1 2 Clearing a Password for instructio...

Page 62: ...rnally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Replace the following port replicator components one at a time as applicable Check audio status after each change 1 Replace port replicator audio cable 2 Replace audio cable 3 Replace speaker 4 Replace port replicator audio board 5 Replace backplane board 6 Replace I O board ...

Page 63: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in notebook if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 64: ... notebook and inspect cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close notebook plug in power and reboot Device boots properly Go to Flowchart 2 9 No OS Loading Device boots properly Replace hard drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 65: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect notebook to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 66: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect notebook to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 67: ...otebook and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 68: ...es an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the notebook serial number and model number located on the bottom of the notebook Serial Number Location ...

Page 69: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Notebook Major Components Notebook Major Components ...

Page 70: ...h for use with Compaq Presario X1000 notebooks 15 4 inch WUXGA 15 4 inch WSXGA 15 4 inch WXGA 337005 001 337004 001 337007 001 1a Display inverter includes four display rubber screw covers 336994 001 Miscellaneous Plastics Kits Contains parts with carbonite and platinum blue finish for use with HP Pavilion zt3000 notebooks 350130 001 Contains parts with carbon finish for use with HP Compaq nx7000 ...

Page 71: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 72: ...016 091 337016 AA1 337016 131 337016 171 337016 071 337016 111 337016 AB1 337016 281 337016 031 337016 001 4 Speaker covers with cable For use with HP Pavilion zt3000 notebooks For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks 350122 001 336973 001 5 Top covers include TouchPad and TouchPad shield For use with HP Pavilion zt3000 notebooks For use with HP Compaq nx7000 and Compaq Pr...

Page 73: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 74: ...Y RADEON 7500c with 32 MB video memory 336970 001 336969 001 336968 001 10 System board includes thermal pads PC Card assembly not illustrated 336964 001 337014 001 11 Processors include thermal pads Mobile Intel Pentium 4 Processor M 1 7 GHz Mobile Intel Pentium 4 Processor M 1 6 GHz Mobile Intel Pentium 4 Processor M 1 5 GHz Mobile Intel Pentium 4 Processor M 1 4 GHz Mobile Intel Pentium 4 Proce...

Page 75: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 76: ...ss LAN ROW Mini PCI 802 11b wireless LAN MOW Mini PCI 802 11g wireless LAN 336976 001 336977 001 350083 001 18 Memory expansion boards 1024 MB DDR 512 MB DDR 256 MB DDR 128 MB DDR 339099 001 336998 001 336997 001 336996 001 19 Hard drives hard drive cover shield and connector included with hard drive and in Miscellaneous Plastics Kits 80 GB 5400 rpm 80 GB 4200 rpm 60 GB 5400 rpm 60 GB 4200 rpm 40 ...

Page 77: ...3 10 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components ...

Page 78: ...h HP Pavilion zt3000 notebooks Spare Part Number 338133 001 contains parts with carbon finish for use with HP Compaq nx7000 notebooks Spare Part Number 337009 001 contains parts with silver finish for use with Compaq Presario X1000 notebooks Item Description 1 Switch cover 2 PC Card slot space saver 3 Docking connector cover 4 Notebook feet 7 5 Hard drive cover 6 Hard drive shield 7 Hard drive con...

Page 79: ...ted Parts Catalog 3 4 Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Table 3 3 Miscellaneous Cable Kit Components Spare Part Number 336973 001 Item Description 1 SD Card slot board cable 2 Speaker cover cable 3 Modem cable ...

Page 80: ...aneous Doors Covers Kit Components Miscellaneous Doors Covers Kit Components Table 3 4 Miscellaneous Doors Covers Kit Components Spare Part Number 336984 001 Item Description 1 RTC battery 2 RTC battery cover 3 Memory expansion compartment cover 4 Mini PCI compartment cover ...

Page 81: ... Optical drives 24X Max DVD ROM CD RW combination drive 8X Max DVD ROM drive 24X Max CD ROM drive DVD RW drive 336987 001 336986 001 336985 001 345588 001 2 Hard drives include hard drive bezel and frame 80 GB 5400 rpm 80 GB 4200 rpm 60 GB 5400 rpm 60 GB 4200 rpm 40 GB 4200 rpm 30 GB 4200 rpm 350082 001 336992 001 336991 001 336990 001 336989 001 350081 001 USB diskette drive not illustrated 33698...

Page 82: ...38135 001 Power cords For use with HP Pavilion zt3000 notebooks Asia Pacific Australia Belgium Denmark Europe France Germany Greece Hong Kong Italy Korea Latin America The Netherlands 350055 371 350055 011 350055 181 350055 081 350055 021 350055 051 350055 041 350055 151 350055 AC1 350055 061 350055 AD1 350055 161 350055 331 Norway People s Republic of China Portugal Saudi Arabia Spain Switzerland...

Page 83: ...tes 246959 291 246959 AD1 246959 AG1 246959 031 246959 001 Screw Kit includes the following screws refer to Appendix C Screw Listing for more information on screw specifications and usage 337012 001 Phillips M2 5 15 0 screw Phillips M2 5 7 0 screw Phillips M2 5 5 0 screw Spring loaded Phillips M2 0 9 0 screw Phillips M2 5 3 5 screw Phillips M2 5 3 0 screw Phillips M2 0 3 0 screw Table 3 6 Miscella...

Page 84: ...nd safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver 5 0 mm socket for system board standoffs Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool ...

Page 85: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the notebook ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the notebook Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 86: ...kette or disc is not in the drive Ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces that have at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive CD ROM drive or a diskette drive pl...

Page 87: ...c device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport produc...

Page 88: ...ver the workstation with approved static shielding material refer to Table 4 2 Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep the work area ...

Page 89: ...boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic ...

Page 90: ...t 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A ...

Page 91: ...nt procedures There are 50 Phillips screws in nine different sizes that must be removed replaced and or loosened when servicing the notebook Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw sizes locations and usage ...

Page 92: ...uide Removal and Replacement Procedures 5 1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the notebook Serial Number Location ...

Page 93: ...the notebook for disassembly Battery pack 0 Hard drive 2 Hard drive cover and shield 4 5 4 Notebook feet 0 5 5 Memory expansion board 1 5 6 Mini PCI communications board 1 5 7 RTC battery 0 5 8 Optical drive 1 5 9 Keyboard 2 5 10 Switch cover 0 5 11 Speaker cover 4 5 12 Fan 1 5 13 Heat sink 4 5 14 Processor 0 5 15 Display assembly 7 5 16 Top cover 16 5 17 Bluetooth board 2 5 18 SD Card slot board ...

Page 94: ...re whether the notebook is off or in Hibernation briefly press the power button If your work returns to the screen save your work exit all applications and then shut down the notebook 2 Disconnect all external devices connected to the notebook 3 Disconnect the power cord 4 Remove the battery pack by following these steps a Turn the notebook upside down with the rear panel facing you Spare Part Num...

Page 95: ... hold 1 the battery release latch to the right The front edge of the battery pack releases from the notebook c Lift the front edge of the battery pack up and swing it back 2 Removing the Battery Pack d Remove the battery pack Reverse the above procedure to install the battery pack ...

Page 96: ...ok c Use the notch 2 on the hard drive cover to lift the rear edge of the hard drive up and swing it forward 3 Removing the Hard Drive d Remove the hard drive Spare Part Number Information Hard drives hard drive cover shield and connector included with hard drive and in Miscellaneous Plastics Kits 80 GB 5400 rpm 80 GB 4200 rpm 60 GB 5400 rpm 60 GB 4200 rpm 40 GB 4200 rpm 30 GB 4200 rpm 350082 001 ...

Page 97: ...ve cover and shield f Remove the hard drive shield 2 and connector 3 from the hard drive g Separate the hard drive from the hard drive cover 4 Removing the Hard Drive from the Hard Drive Cover The hard drive cover shield and connector are included with the hard drive and also in the Miscellaneous Plastics Kits spare part number 350130 001 for HP Pavilion zt3000 models spare part number 338133 001 ...

Page 98: ...e included in the Miscellaneous Plastics Kits spare part number 350130 001 for HP Pavilion zt3000 models spare part number 338133 001 for HP Compaq nx7000 models and spare part number 337009 001 for Compaq Presario X1000 models The notebook feet attach to the base enclosure as indicated in the following illustration Replacing the Notebook Feet ...

Page 99: ...ent cover to the notebook 4 Lift the front edge of the cover up 2 and swing it back Removing the Memory Expansion Compartment Cover 5 Remove the cover The memory expansion compartment cover is included in the Miscellaneous Doors Covers Kit spare part number 336984 001 Spare Part Number Information 1024 MB DDR memory expansion board 512 MB DDR memory expansion board 256 MB DDR memory expansion boar...

Page 100: ...ad the retaining tabs 1 that secure the memory expansion board to the socket The board rises up at a 45 degree angle 7 Pull the board away from the socket at a 45 degree angle 2 Removing the Memory Expansion Board Reverse the above procedure to install a memory expansion board ...

Page 101: ...at secures the Mini PCI compartment cover to the notebook 4 Lift the rear edge of the cover up 2 and swing it forward Removing the Mini PCI Compartment Cover 5 Remove the cover The Mini PCI compartment cover is included in the Miscellaneous Doors Covers Kit spare part number 336984 001 Spare Part Number Information Mini PCI 802 11b wireless LAN ROW Mini PCI 802 11b wireless LAN MOW Mini PCI 802 11...

Page 102: ...ected to the left antenna terminal marked AUX and the shorter cable should be connected to the right terminal marked MAIN 7 Spread the retaining tabs 2 that secure the memory expansion board to the socket The board rises up at a 45 degree angle 8 Pull the board away from the socket at a 45 degree angle 3 Removing the Mini PCI Communications Board Reverse the above procedure to install a Mini PCI c...

Page 103: ...001 1 Prepare the notebook for disassembly Section 5 3 2 Turn the notebook upside down with the front facing you 3 Insert a flat bladed tool into the notch 1 on the front edge of the RTC battery cover and separate the front edge of the cover from the notebook 4 Remove the RTC battery from the socket on the system board 2 Removing the RTC battery Reverse the above procedure to install an RTC batter...

Page 104: ...at secures the optical drive to the notebook 4 Insert a slender tool into the slot in the hard drive bay and push to the right to disengage the optical drive from the notebook 2 Removing the Optical Drive 5 Remove the optical drive Reverse the above procedure to install an optical drive Spare Part Number Information 24X Max DVD ROM CD RW combination drive 8X Max DVD ROM drive 24X Max CD ROM drive ...

Page 105: ...umber Information Asia Pacific Australia Belgium Denmark France Germany Greece Hong Kong International Italy Korea Latin America 337016 371 337016 011 337016 181 337016 081 337016 051 337016 041 337016 151 337016 AC1 337016 B31 337016 061 337016 AD1 337016 161 The Netherlands Norway People s Republic of China Portugal Saudi Arabia Spain Switzerland Taiwan Thailand United Kingdom United States 3370...

Page 106: ...d Service Guide Removal and Replacement Procedures 4 Turn the notebook right side up with the front facing you 5 Open the notebook 6 Slide the four notches on the top edge of the keyboard toward you Releasing the Keyboard ...

Page 107: ...ich the keyboard cable is attached and disconnect the keyboard cable 3 from the system board Disconnecting the Keyboard Cable 9 Remove the keyboard Reverse the above procedure to install the keyboard After the keyboard is removed the internal memory expansion board connector is accessible Refer to the Memory Expansion Board section for instructions on removing the internal memory expansion board ...

Page 108: ...or HP Compaq nx7000 models and spare part number 337009 001 for Compaq Presario X1000 models 1 Prepare the notebook for disassembly Section 5 3 2 Remove the keyboard Section 5 9 3 Insert a flat bladed tool under the outside edges of the hinge cover areas and lift up to disengage the left and right sides of the cover from the notebook 4 Remove the switch cover Removing the Switch Cover Reverse the ...

Page 109: ...m the system board 5 Remove the three PM2 5 5 0 screws 2 and the PM2 5 3 0 screw 3 that secure the speaker cover to the notebook Removing the Speaker Cover Screws Spare Part Number Information Speaker cover with cable For use with HP Pavilion zt3000 notebooks For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks The speaker cover cable is also included in the Miscellaneous Cable Kit sp...

Page 110: ... 6 Lift the left side of the speaker cover shield and swing it up and slightly to the right 1 7 Slide the speaker cover back 2 to disengage it from the notebook 8 Remove the speaker cover Removing the Speaker Cover Reverse the above procedure to install the speaker cover ...

Page 111: ... cover Section 5 10 4 Remove the speaker cover Section 5 11 5 Disconnect the fan cable 1 from the system board 6 Remove the PM2 5 5 0 screw 2 that secures the fan to the base enclosure 7 Remove the fan 3 Removing the Fan Reverse the above procedure to install the fan Spare Part Number Information Fan 336993 001 The fan is also included with the heat sink spare part number 337000 001 ...

Page 112: ...tion 5 9 Switch cover Section 5 10 Speaker cover Section 5 11 Fan Section 5 12 2 Remove the four PM2 0 9 0 spring loaded shoulder screws 1 that secure the heat sink to the notebook 3 Lift the front edge of the heat sink 2 and slide the heat sink out of the notebook at an angle 3 Removing the Heat Sink Spare Part Number Information Heat sink with fan Thermal pad 337000 001 337001 001 ...

Page 113: ...fully clean any thermal grease residue from the heat sink 1 and processor surfaces 2 each time you remove the heat sink Apply new thermal grease to both surfaces Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink ...

Page 114: ... Switch cover Section 5 10 Speaker cover Section 5 11 Fan Section 5 12 Heat sink Section 5 13 Spare Part Number Information Mobile Intel Pentium 4 Processor M 1 7 GHz Mobile Intel Pentium 4 Processor M 1 6 GHz Mobile Intel Pentium 4 Processor M 1 5 GHz Mobile Intel Pentium 4 Processor M 1 4 GHz Mobile Intel Pentium 4 Processor M 1 3 GHz 345566 001 337011 001 337023 001 337024 001 337010 001 ...

Page 115: ...l to turn the processor locking screw 1 one quarter turn counterclockwise 3 Lift the processor straight up 2 and remove it Note that the gold triangle 3 should be in the lower right corner when installing the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 116: ...finish for use with HP Pavilion zt3000 notebooks 15 4 inch WUXGA 15 4 inch WSXGA 15 4 inch WXGA 350084 001 350127 001 350126 001 With carbon finish for use with HP Compaq nx7000 notebooks 15 4 inch WUXGA 15 4 inch WSXGA 15 4 inch WXGA 337006 001 337003 001 337008 001 With silver finish for use with Compaq Presario X1000 notebooks 15 4 inch WUXGA 15 4 inch WSXGA 15 4 inch WXGA 337005 001 337004 001...

Page 117: ... Procedures Maintenance and Service Guide 5 27 4 Remove the PM2 5 15 0 screw 1 that secures the display cable to the base enclosure 5 Disconnect the display video cable 2 from the system board Disconnecting the Display Cable ...

Page 118: ...the following screws Two PM2 5 9 5 screws 1 that secure the display assembly to the base enclosure through the bottom of hte top cover Three PM2 5 7 0 screws 2 that secure the display assembly to the base enclosure through the rear panel One PM2 5 5 0 screw 3 that secures the display assembly to the base enclosure through the rear panel Removing the Display Screws ...

Page 119: ...ide 5 29 8 Turn the notebook right side up with the front facing you 9 Open the display to the fully upright position 10 Lift the display assembly straight up and remove it Removing the Display Assembly Reverse the above procedure to install the display assembly ...

Page 120: ...ooth board 1 Prepare the notebook for disassembly Section 5 3 2 Disconnect the wireless antenna cables from the Mini PCI communications board Section 5 6 3 Remove the following components Optical drive Section 5 8 Keyboard Section 5 9 Switch cover Section 5 10 Speaker cover Section 5 11 Display assembly Section 5 15 4 Turn the notebook upside down with the front facing you Spare Part Number Inform...

Page 121: ...rvice Guide 5 31 5 Remove the following screws Three PM2 5 9 5 screws 1 along the front edge of the notebook Two PM2 5 5 0 screws 2 in the hard drive bay Six PM2 5 15 0 screws 3 One PM2 5 9 5 screw 4 behind the hard drive bay Removing the Top Cover Screws ...

Page 122: ...up with the rear panel facing you 7 Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the TouchPad cable 2 from the system board 8 Route the two antenna cables 3 out of the hole in the system board Disconnecting the TouchPad Cable and Routing the Wireless Antenna Cables ...

Page 123: ...enance and Service Guide 5 33 9 If connected disconnect the Bluetooth board cable 1 from the system board 10 Disconnect the left 2 and right speaker cables 3 from the system board Disconnecting the Bluetooth Wireless Module and Speaker Cables ...

Page 124: ...forward 12 Remove the following screws Two PM2 5 7 0 screws 1 that secure the top cover to the base enclosure One PM2 0 3 0 screw 2 that secures the top cover and modem to the base enclosure One PM2 5 5 0 screw 3 that secures the top cover to the base enclosure above the USB connector Removing the Top Cover Screws ...

Page 125: ...aintenance and Service Guide 5 35 13 Lift the back edge of the top cover 1 and swing it forward to disengage it from the base enclosure 14 Remove the top cover 2 Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 126: ...following components Mini PCI communications board Section 5 6 Optical drive Section 5 8 Keyboard Section 5 9 Switch cover Section 5 10 Speaker cover Section 5 11 Display assembly Section 5 15 Top cover Section 5 16 2 Turn the top cover right side up with the TouchPad facing you Spare Part Number Information Bluetooth wireless communications board 338134 01 ...

Page 127: ...th board cable is included in the Miscellaneous Cable Kit spare part number 336973 001 4 Remove the two PM1 5 3 0 screws 2 that secure the Bluetooth board to the top cover 5 Slide the Bluetooth board forward 3 then lift it up 4 and remove it from the top cover Removing the Bluetooth Board Reverse the above procedure to install the Bluetooth board ...

Page 128: ...components Mini PCI communications board Section 5 6 Optical drive Section 5 8 Keyboard Section 5 9 Switch cover Section 5 10 Speaker cover Section 5 11 Display assembly Section 5 15 Top cover Section 5 16 Spare Part Number Information SD Card slot board with cable 336963 001 The SD Card slot board cable is also included in the Miscellaneous Cable Kit spare part number 336973 001 ...

Page 129: ... Remove the PM2 5 5 0 screw 2 that secures the SD Card slot board to the notebook 4 Remove the PM2 5 5 0 screw 3 that secures the SD Card slot board cable ground loop to the notebook 5 Remove the SD Card slot board and cable Removing the SD Card Slot Board and Cable Reverse the above procedure to install the SD Card slot board and cable ...

Page 130: ...n 5 12 Top cover Section 5 16 Spare Part Number Information VGA boards include thermal pads For use with HP Pavilion zt3000 notebooks ATI MOBILITY RADEON 9200 with 64 MB video memory ATI MOBILITY RADEON 9200 with 32 MB video memory 350129 001 350128 001 For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks ATI MOBILITY RADEON 9200 with 64 MB video memory ATI MOBILITY RADEON 9200 with 3...

Page 131: ...PM2 0 3 0 2 screws that secure the VGA board shield to the base enclosure 3 Lift the upper left corner of the VGA board 3 to disconnect it from the system board 4 Remove the VGA board and shield 4 5 Disengage the shield clips 5 to remove the VGA board from the shield Removing the VGA Board and Shield ...

Page 132: ...VGA Board and Shield Reverse the above procedure to install the VGA board and shield 5 20 Modem and Cable 1 Prepare the notebook for disassembly Section 5 3 and remove the following components Mini PCI communications board Section 5 6 Optical drive Section 5 8 Keyboard Section 5 9 Switch cover Section 5 10 Spare Part Number Information Modem board with cable 336999 001 The modem board cable is als...

Page 133: ...tion 5 15 Top cover Section 5 16 VGA board and shield Section 5 19 2 Disconnect the modem cable 1 from the system board 3 Lift the left side of the modem board 2 to disconnect it from the system board 4 Remove the modem board Removing the Modem Board and Cable Reverse the above procedure to install the modem and cable ...

Page 134: ...ons board Section 5 6 RTC battery Section 5 7 Processor Section 5 14 VGA board and shield Section 5 19 Modem and modem cable Section 5 20 1 Prepare the notebook for disassembly Section 5 3 and remove the following components Optical drive Section 5 8 Keyboard Section 5 9 Switch cover Section 5 10 Speaker cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 16 Spare Part Number Info...

Page 135: ...onnect the SD Card slot board cable 1 from the system board 3 Remove the PM2 5 5 0 screw 2 that secures the SD Card slot board cable ground loop to the base enclosure and the PM2 5 5 0 screw 3 that secures the system board to the base enclosure Removing the System Board Screws ...

Page 136: ... approximately 1 inch 1 If necessary flex the back edge of the base enclosure out so that the parallel 2 and serial connectors 3 clear the base enclosure 5 Slide the system board to the right at an angle 4 6 Remove the system board Removing the System Board Reverse the above procedure to install the system board ...

Page 137: ...in 14 0 in Weight varies by configuration 2 95 kg 6 5 lbs Stand alone power requirements Nominal operating voltage Average operating power Peak operating power Power in Standby mode Power in Hibernation mode 14 4 VDC 15 8 W 38 0 W 800 mW 100 mW Temperature Operating not writing optical Operating writing optical Nonoperating 0 C to 35 C 5 C to 35 C 20 C to 60 C 32 F to 95 F 41 F to 95 F 4 F to 140 ...

Page 138: ...pressurized Operating 14 7 to 10 1 psia Nonoperating 14 7 to 4 4 psia 15 24 to 3 048 m 15 24 to 12 192 m 50 to 10 000 ft 50 to 40 000 ft Shock Operating Nonoperating 10 g 11 ms half sine 175 g 2 ms half sine Applicable product safety standards specify thermal limits for plastic surfaces The notebook operates well within this range of temperatures Table 6 1 Notebook Continued ...

Page 139: ...agonal 20 7 cm 33 1 cm 39 1 cm 8 1 in 13 0 in 15 4 in Number of colors up to 16 8 million Contrast ratio 300 1 Brightness 170 nits typical Pixel resolution Pitch Format Configuration 0 173 0 173 mm 1920 1200 RGB vertical stripe Backlight Edge lit Character display 80 25 Viewing angle 55 horizontal 45 vertical typical ...

Page 140: ...agonal 20 7 cm 33 1 cm 39 1 cm 8 1 in 13 0 in 15 4 in Number of colors up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 197 0 197 mm 1680 1050 RGB vertical stripe Backlight Edge lit Character display 80 25 Viewing angle 65 horizontal 50 vertical typical ...

Page 141: ...agonal 20 7 cm 33 1 cm 39 1 cm 8 1 in 13 0 in 15 4 in Number of colors up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 259 0 259 mm 1280 800 RGB vertical stripe Backlight Edge lit Character display 80 25 Viewing angle 65 horizontal 50 vertical typical ...

Page 142: ...0 MB sec ATA security 100 MB sec ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks2 156 301 488 117 210 240 78 140 160 58 605 120 Disk rotational speed 4200 rpm 5400 rpm 4200 rpm 4200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 1...

Page 143: ...able 6 7 8 cell Primary Li Ion Battery Pack Dimensions Height Width Depth Weight 13 4 cm 9 2 cm 1 9 cm 43 kg 5 25 in 3 63 in 75 in 96 lb Energy Voltage Amp hour capacity Watt hour capacity 14 8 V 4 4 aH 64 wH Temperature Operating Nonoperating 0 C to 60 C 20 C to 60 C 32 F to 140 F 4 F to 104 F Recharge time System in off mode or Standby System on depending on system power consumption 2 to 3 hours...

Page 144: ... 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time Random Full stroke 150 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 128 KB s Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1...

Page 145: ... cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time Random Full stroke 150 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 128 KB s Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X ...

Page 146: ...er 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time Random DVD media Full stroke DVD media Random CD media Full stroke CD media 150 ms 225 ms 110 ms 200 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB s Data transfer rate Max 24X CD Max 8X DVD Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD r...

Page 147: ... CD single multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 1 6 µm Access time Random Full stroke 150 ms 300 ms Audio output level Line out 0 7 Vrms Cache buffer 128 KB s Data transfer rate Sustained 16X Variable Multiword DMA mode 2 2400 KB s 1500 to 3600 KB s 10X to 24X 16 6 MB s...

Page 148: ...MA0 Available for audio DMA1 Entertainment audio default alternate DMA0 DMA3 none DMA2 Diskette drive DMA3 ECP parallel port LPT1 default alternate DMA0 none DMA4 DMA controller cascading not available DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 149: ...8 Real time clock RTC IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal pointing stick or external mouse IRQ13 Coprocessor not available to any peripheral IRQ14 IDE interface hard drive and optical drive IRQ15 System use PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Default configuration audio possible ...

Page 150: ...ler no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable real time clock RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controlle...

Page 151: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 14 System I O Addresses Continued ...

Page 152: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 14 S...

Page 153: ...enance and Service Guide A 1 A Connector Pin Assignments Table A 1 RJ 45 Network Interface Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused 6 5 4 3 2 1 7 8 ...

Page 154: ... Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground Table A 4 S Video Pin Signal Pin Signal 1 Ground Y 3 Y Luminance Intensity 2 Ground C 4 C Chrominance Color 1 2 4 3 ...

Page 155: ...External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog 1 6 11 5 10 15 ...

Page 156: ...A 4 Maintenance and Service Guide Connector Pin Assignments Table A 6 Audio Line Out Pin Signal Pin Signal 1 Audio out 2 Ground 2 1 Table A 7 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground 2 1 ...

Page 157: ...l 1 Strobe 14 Auto Linefeed 2 Data Bit 0 15 Error 3 Data Bit 1 16 Initialize Printer 4 Data Bit 2 17 Select In 5 Data Bit 3 18 Ground 6 Data Bit 4 19 Ground 7 Data Bit 5 20 Ground 8 Data Bit 6 21 Ground 9 Data Bit 7 22 Ground 10 Acknowledge 23 Ground 11 Busy 24 Ground 12 Paper End 25 Ground 13 Select ...

Page 158: ... HP authorized reseller or service provider General Requirements The following requirements are applicable to all countries The length of the power cord set must be at least 1 5 meters 5 feet and a maximum of 2 meters 6 50 feet All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord set m...

Page 159: ...ductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 ...

Page 160: ... SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm2 conductor size The wall plug must be a...

Page 161: ...e C 1 C Screw Listing This appendix provides specification and reference information for the screws used in the notebook All screws listed in this appendix are available in the Miscellaneous Screw Kit spare part number 337012 001 ...

Page 162: ...ty Length Thread Head Width Black 9 9 5 mm 2 5 mm 5 0 mm Where used 1 Two screws that secure the hard drive to the notebook documented in Section 5 3 2 One screw that secures the optical drive to the notebook documented in Section 5 8 3 Two screws that secure the display assembly to the notebook documented in Section 5 15 mm ...

Page 163: ...e C 3 Phillips PM2 5 7 0 Screw Locations Table C 1 Phillips PM2 5 9 5 Screw Continued Color Qty Length Thread Head Width Black 9 9 5 mm 2 5 mm 5 0 mm Where used Four screws that secure the top cover to the notebook documented in Section 5 16 mm ...

Page 164: ...ips PM2 5 7 0 Screw Locations Table C 2 Phillips PM2 5 7 0 Screw Color Qty Length Thread Head Width Black 5 7 0 mm 2 5 mm 5 0 mm Where used Three screws that secure the display assembly to the notebook through the rear panel documented in Section 5 15 mm ...

Page 165: ...e C 5 Phillips PM2 5 7 0 Screw Locations Table C 2 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 5 7 0 mm 2 5 mm 5 0 mm Where used Two screws that secure the top cover to the notebook documented in Section 5 16 mm ...

Page 166: ... Phillips PM2 5 3 5 Screw Locations Table C 3 Phillips PM2 5 3 5 Screw Color Qty Length Thread Head Width Silver 4 3 5 mm 2 5 mm 5 0 mm Where used Four screws that secure the hard drive to the hard drive cover and shield documented in Section 5 3 mm ...

Page 167: ...ps PM2 5 5 0 Screw Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the memory expansion compartment cover to the notebook documented in Section 5 5 2 One screw that secures the Mini PCI compartment cover to the notebook documented in Section 5 6 mm ...

Page 168: ...able C 4 Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 5 0 mm Where used 1 Three screws that secure the speaker cover to the notebook documented in Section 5 11 2 One screw that secures the fan to the notebook documented in Section 5 12 mm ...

Page 169: ...PM2 5 5 0 Screw Locations Table C 4 Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 5 0 mm Where used One screw that secures the display assembly to the notebook through the rear panel documented in Section 5 15 mm ...

Page 170: ...ips PM2 5 5 0 Screw Locations Table C 4 Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 5 0 mm Where used Two screws that secure the top cover to the notebook in the hard drive bay documented in Section 5 16 mm ...

Page 171: ...e C 11 Phillips PM2 5 5 0 Screw Location Table C 4 Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 5 0 mm Where used One screw that secures the top cover to the notebook documented in Section 5 16 mm ...

Page 172: ...llips PM2 5 5 0 Screw Locations Table C 4 Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 5 0 mm Where used Two screws that secure the SD Card slot board and cable to the notebook documented in Section 5 18 mm ...

Page 173: ...C 13 Phillips PM2 5 5 0 Screw Location Table C 4 Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 5 0 mm Where used One screw that secures the system board to the notebook documented in Section 5 21 mm ...

Page 174: ...ions Table C 5 Phillips PM2 5 15 0 Screw Color Qty Length Thread Head Width Black 10 15 0 mm 2 5 mm 5 0 mm Where used 1 Two screws that secure the keyboard to the notebook documented in Section 5 9 2 Six screws that secure the top cover to the notebook documented in Section 5 16 mm ...

Page 175: ...hillips PM2 5 15 0 Screw Location Table C 5 Phillips PM2 5 15 0 Screw Continued Color Qty Length Thread Head Width Black 10 15 0 mm 2 5 mm 5 0 mm Where used One screw that secures the display assembly cable to the notebook documented in Section 5 15 mm ...

Page 176: ...ting Phillips PM2 5 15 0 Screw Location Table C 5 Phillips PM2 5 15 0 Screw Continued Color Qty Length Thread Head Width Black 10 15 0 mm 2 5 mm 5 0 mm Where used One screw that secures the VGA shield to the notebook documented in Section 5 19 mm ...

Page 177: ...uide C 17 Phillips PM2 5 3 0 Screw Location Table C 6 Phillips PM2 5 3 0 Screw Color Qty Length Thread Head Width Black 1 3 0 mm 2 5 mm 5 0 mm Where used One screw that secures the speaker cover to the notebook documented in Section 5 11 mm ...

Page 178: ...ons Table C 7 Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Black 2 3 0 mm 2 0 mm 4 0 mm Where used 1 One screw that secures the top cover to the notebook documented in Section 5 16 2 One screw that secures the VGA shield to the notebook documented in Section 5 19 mm ...

Page 179: ...llips PM2 0 9 0 Spring Loaded Screw Locations Table C 8 Phillips PM2 0 9 0 Spring Loaded Screw Color Qty Length Thread Head Width Silver 4 9 0 mm 2 0 mm 6 0 mm Where used Four screws that secure the heat sink to the notebook documented in Section 5 13 mm ...

Page 180: ...Listing Phillips PM1 5 3 0 Screw Locations Table C 9 Phillips PM1 5 3 0 Screw Color Qty Length Thread Head Width Silver 2 3 0 mm 1 5 mm 2 0 mm Where used Two screws that secure the Bluetooth board to the top cover documented in Section 5 17 mm ...

Page 181: ...ber 3 7 battery bay location 1 35 battery pack removal 5 4 spare part number 3 9 specifications 6 7 battery pack release latch location 1 35 Bluetooth wireless communications board removal 5 36 spare part number 3 5 3 9 5 11 5 36 bottom components 1 34 C cables service considerations 4 2 caps lock light location 1 33 CD ROM drive removal 5 14 spare part number 5 14 specifications 6 11 CD RW drive ...

Page 182: ...ndows 2 1 disassembly sequence chart 5 3 display assembly removal 5 26 spare part numbers 3 3 5 26 specifications 6 3 6 4 6 5 display inverter spare part number 3 3 5 26 display lid switch location 1 33 display release latch location 1 27 DMA specifications 6 12 docking connector cover 3 10 docking connector location 1 35 drives preventing damage 4 3 DVD ROM drive removal 5 14 spare part number 5 ...

Page 183: ...mber 3 7 5 22 I I O address specifications 6 14 infrared port 1 28 internal keypad location 1 31 interrupt specifications 6 13 K keyboard components 1 30 removal 5 15 spare part numbers 3 5 5 15 troubleshooting 2 24 L left side components 1 26 Logo Kit spare part numbers 3 15 M mass storage devices spare part numbers 3 14 memory expansion board removal 5 9 spare part numbers 3 9 memory expansion c...

Page 184: ...ork jack pin assignments A 1 network troubleshooting 2 26 nonfunctioning device troubleshooting 2 15 2 23 notebook specifications 6 1 num lk key location 1 31 num lock light location 1 33 O operating system loading troubleshooting 2 16 optical drive location 1 27 removal 5 14 spare part numbers 3 5 3 14 5 14 P packing precautions 4 4 parallel connector location 1 29 pin assignments A 5 password cl...

Page 185: ...3 location 1 34 S Screw Kit spare part number 3 16 SD Card slot board removal 5 38 spare part number 3 7 5 38 SD Card slot board cable 3 12 3 13 SD Card slot location 1 27 security cable slot location 1 29 serial number 3 1 5 2 service considerations 4 2 speaker cover removal 5 19 spare part numbers 3 5 5 19 speaker cover cable 3 12 3 13 speakers location 1 32 specifications AC adapter 6 7 battery...

Page 186: ...ting audio 2 21 Computer Setup 2 2 flowcharts 2 7 keyboard 2 24 modem 2 26 network 2 26 nonfunctioning device 2 15 2 23 operating system loading 2 16 overview 2 1 pointing device 2 25 port replicator 2 15 power 2 9 video 2 13 U Universal Serial Bus USB connector location 1 29 pin assignments A 2 V vent location 1 29 1 34 VGA board removal 5 40 spare part numbers 3 7 5 40 VGA board shield removal 5...

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HP Presario X1200 - Notebook PC, Maintenance And Service Manual

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Summary of Contents for Presario X1200 - Notebook PC

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