Updating drivers
A
driver
is a software program that enables your computer to communicate with an attached device, such as
a printer, hard disk drive, mouse, or keyboard.
Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new
one does not solve your problem:
1.
Click the
Start
button.
2.
Type
Device Manager
into the
Start Search
box, and then click
Device Manager
to open the Device
Manager window.
3.
Click the plus sign (+) to expand the type of device you want to update or rollback. (For example,
DVD/CD-ROM drives).
4.
Double-click the specific item (for example, HP DVD Writer 640b).
5.
Click the
Driver
tab.
6.
To update a driver, click
Update Driver
, and then follow the onscreen instructions.
Or
, to revert to an earlier version of a driver, click
Rollback Driver
, and then follow the onscreen
instructions.
Microsoft System Restore
If you have a problem that might be due to software that was installed on your computer, use System Restore
to return the computer to a previous restore point. You can also set restore points manually.
NOTE:
Always use this System Restore procedure before you use the System Recovery program.
NOTE:
Some features might not be available on systems that are shipped without a version of Microsoft
Windows.
To start a System Restore:
1.
Close all open programs.
2.
Click the
Start
button, right-click
Computer
, and then click
Properties
.
3.
Click
System protection
,
System Restore
, click
Next
, and then follow the onscreen instructions.
ENWW
Software troubleshooting
15