HP Pavilion dx6500 - Notebook PC Maintenance And Service Manual Download Page 1

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HP Pavilion dx6500 Entertainment PC

Maintenance and Service Guide

Summary of Contents for Pavilion dx6500 - Notebook PC

Page 1: ...HP Pavilion dx6500 Entertainment PC Maintenance and Service Guide ...

Page 2: ...istered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ... Computer major components 17 Display assembly components 20 Plastics Kit 21 Cable Kit 22 Mass storage devices 23 Miscellaneous parts 24 Sequential part number listing 25 4 Removal and replacement procedures Preliminary replacement requirements 28 Tools required 28 Service considerations 28 Plastic parts 28 Cables and connectors 29 Drive handling 29 Grounding guidelines 30 Electrostatic discharge ...

Page 6: ... language of the Setup Utility 79 Navigating and selecting in the Setup Utility 80 Displaying system information 80 Restoring default settings in the Setup Utility 80 Using advanced Setup Utility features 81 Closing the Setup Utility 81 Setup Utility menus 81 6 Specifications Computer specifications 83 15 4 inch WXGA BrightView display specifications 84 Hard drive specifications 85 DVD RW and CD R...

Page 7: ... previous date and time 113 Creating recovery discs 113 Reinstalling software programs and drivers 114 Reinstalling preinstalled programs and drivers 114 Reinstalling programs from discs 114 Performing a recovery 115 Recovering from the recovery discs 115 Recovering from the partition on the hard drive 115 Deleting the recovery partition on the hard drive 116 Updating reinstalled software 116 9 Co...

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Page 9: ...5 Southbridge Intel ICH8m Graphics Unified memory architecture UMA integrated with system memory and Up to 64 MB on computer models with 512 MB of system RAM or up to 251 MB on computer models with 1024 MB or more of system RAM or up to 358 MB on computer models with 2048 MB or more of system RAM Memory size is a dynamic change Panel 15 4 inch WXGA BrightView Memory 2 SODIMM slots Customer accessi...

Page 10: ...a fax AMoM modem SilonLab ML 3080 Supports all world wide certification requirements Modem cable not included Ethernet Integrated Realtek RT8101e 10 100 network interface card NIC Ethernet cable not included Wireless Integrated wireless local area network WLAN options by way of wireless module Intel PRO Wireless 4965 802 11a g n with 3 antennae integrated into the display assembly and Bluetooth In...

Page 11: ... Notebook QuickDock Keyboard pointing devices 12 0 inch keyboard TouchPad with 2 buttons and two way scroll taps enabled as default Power requirements 12 cell 2 20 Ah 95 Wh Li ion battery 6 cell 2 55 Ah 55 Wh Li ion battery 6 cell 2 20 Ah 47 Wh Li ion battery 65 W AC adapter with localized cable plug support 2 wire plug with ground pin supports 2 pin DC connector Security Security cable slot Opera...

Page 12: ... and receive signals from one or more wireless devices These antennae are not visible from the outside of the computer NOTE For optimal transmission keep the areas immediately around the antennae free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help a...

Page 13: ...re is a microphone icon next to each microphone opening the computer has internal microphones 4 Integrated camera light On The integrated camera is in use 5 Integrated camera Records video and captures still photographs Display components 5 ...

Page 14: ... the battery reaches a low battery level 3 Drive light Blinking The hard drive or optical drive is being accessed 4 Caps lock light On Caps lock is on 5 Volume mute light Blue Computer sound is turned on Amber Computer sound is turned off 6 Volume down light Blinking The volume scroll zone is being used to decrease speaker volume 7 Volume up light Blinking The volume scroll zone is being used to i...

Page 15: ...least 5 seconds to turn off the computer To learn more about power settings select Start Control Panel System and Maintenance Power Options 2 Speakers 2 Produce sound 3 Media button Opens the QuickPlay program NOTE If the computer has been set up to require a logon password you may be asked to log on to Windows QuickPlay opens after you log on Refer to the QuickPlay software Help for more informat...

Page 16: ...the fn key 8 Stop button Stops the disc 9 Volume mute button Mutes and restores the speaker sound 10 Volume scroll zone Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume You can also tap the minus sign on the scroll zone to decrease volume or tap the plus sign on the scroll zone to increase volume This table describes factory settings For i...

Page 17: ...mbination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Top components 9 ...

Page 18: ...tions like the left button on an external mouse 4 TouchPad on off button Enables disables the TouchPad 5 TouchPad scroll zone Scrolls up or down 6 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start Control Panel Hardware and Sound Mouse 10 Chapter 2 External component identifica...

Page 19: ... light Blinking The hard drive or optical drive is being accessed 4 Wireless switch Turns the wireless feature on or off but does not create a wireless connection NOTE To establish a wireless connection a wireless network must already be set up 5 Wireless light Blue An integrated wireless device such as a WLAN device and or a Bluetooth device is turned on Amber An integrated wireless device is tur...

Page 20: ...ansion port 3 describes the type of expansion port 5 ExpressCard slot Supports optional ExpressCard 34 cards 6 RJ 45 network jack Connects a network cable NOTE On select computer models the network jack provides Gigabit Ethernet functionality 7 USB port Connects an optional USB device 8 1394 port select models only Connects an optional IEEE 1394 or 1394a device such as a camcorder 9 Digital Media ...

Page 21: ...al drive Reads optical discs and on select models also writes to optical discs 2 Optical drive light Blinking The optical drive is being accessed 3 USB port Connects an optional USB device 4 Power connector Connects an AC adapter Right side components 13 ...

Page 22: ...low to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 14 Chapter 2 External component identification ...

Page 23: ...ation 4 Hard drive bays 2 Hold the hard drives 5 Memory WLAN module compartment Contains the memory module slots the WLAN module slot and the RTC battery CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module an...

Page 24: ...d parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer 16 Chapter 3 Illustrated parts catalog ...

Page 25: ...t number 1 Display assemblies 15 4 inch WXGA BrightView display assembly for use only with computer models equipped with a camera and microphones includes camera microphones and WLAN transceivers and antenna cables 446481 001 Computer major components 17 ...

Page 26: ...r includes 2 captive screws secured by C clips 9 Bluetooth module includes Bluetooth module cable 412766 002 10 System board includes replacement thermal material 459251 001 11 Intel Core 2 Duo processors include replacement thermal material T7700 2 40 GHz processor 4 MB L2 cache 800 MHz FSB 458801 001 T7500 2 20 GHz processor 4 MB L2 cache 800 MHz FSB 458796 001 T7250 2 00 GHz processor 2 MB L2 c...

Page 27: ...B 5400 rpm 458803 001 80 GB 5400 rpm 458804 001 19 RTC battery includes double sided tape 449729 001 20 Memory modules 667 MHz PC2 5300 1 DIMM 2048 MB 453774 001 1024 MB 446495 001 512 MB 446494 001 21 Optical drives include bezel DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 459253 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive 459252 001 22 WLAN modules Intel 80...

Page 28: ...y panel 15 4 inch WXGA BrightView includes cable 446480 001 6 Wireless Antenna Kits For use only with computer models equipped with an 802 11a g n WLAN module includes 3 transceivers and cables 449727 001 For use only with computer models equipped with an 802 11a b g WLAN module includes 2 transceivers and cables 431398 001 7 Microphone 431393 001 8 Display Cable Kit includes camera module cable 4...

Page 29: ... 001 1 ExpressCard slot bezel 2 Left hard drive cover includes 2 captive screws secured by C clips 3 Right hard drive cover includes 2 captive screws secured by C clips 4 Memory WLAN module compartment cover includes 2 captive screws secured by C clips Plastics Kit 21 ...

Page 30: ...m Description Spare part number Cable Kit 446519 001 1 LED board cable 2 Power button board cable 3 USB power connector board cable 4 Audio board cable 5 Bluetooth module cable 22 Chapter 3 Illustrated parts catalog ...

Page 31: ...rd drive bracket 160 GB 5400 rpm 458803 001 80 GB 5400 rpm 458804 001 2 Optical drives include bezel and bracket DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 459253 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive 459252 001 Mass storage devices 23 ...

Page 32: ...wer cord 394279 001 RF input adapter cable without ferrite 407940 001 USB digital drive 364727 002 Windows Vista remote control fits into ExpressCard slot 439128 001 Windows Vista remote control does not fit into ExpressCard slot 439254 001 Wired headset 371693 003 Wireless laser mouse with cable adapter 430958 001 Screw Kit Hex HM5 0 9 0 standoff Phillips PM3 0 4 0 screw Phillips PM2 5 7 0 screw ...

Page 33: ...e Kit includes left and right display hinges 431396 001 Display Hinge Cover Kit 431398 001 Wireless Antenna Kit for use only with computer models equipped with an 802 11a b g WLAN module includes 2 transceivers and cables 431399 001 Display Screw Kit 431421 001 Top cover trim 431430 001 Rubber Kit 431437 001 Power button board includes power button board cable 431439 001 ExpressCard assembly 43144...

Page 34: ...s TouchPad and cable 446512 001 Switch cover includes LED board and cable 446519 001 Cable Kit see Cable Kit on page 22 for more Cable Kit component information 446521 001 Fan heat sink assembly includes replacement thermal material 446523 001 Audio board includes audio connectors audio board cable and infrared lens 449454 001 USB power connector board includes USB power connector board cable 4497...

Page 35: ...r 2 MB L2 cache 667 MHz FSB includes replacement thermal material 458801 001 Intel Core 2 Duo T7700 2 40 GHz processor 4 MB L2 cache 800 MHz FSB includes replacement thermal material 458803 001 160 GB 5400 rpm hard drive includes Mylar tab and bracket 458804 001 80 GB 5400 rpm hard drive includes Mylar tab and bracket 459251 001 System board includes replacement thermal material 459252 001 DVD RW ...

Page 36: ...ions include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pr...

Page 37: ... inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is no...

Page 38: ...p components in their electrostatic safe containers until you area ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The follo...

Page 39: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 40: ...tween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 41: ...sconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the RTC battery see RTC battery on page 45 6 Wait approximately 5 minutes 7 Replace the RTC battery and reassemble the computer 8 Connect AC po...

Page 42: ... be removed replaced or loosened when servicing the computer Make special note of each screw and standoff size and location during removal and replacement Serial number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer 34 Chapter 4 Removal and replacement procedures ...

Page 43: ...e part number Rubber Kit includes base enclosure rubber feet 431430 001 The computer feet are adhesive backed rubber pads The 7 feet attach to the base enclosure in the locations illustrated below Component replacement procedures 35 ...

Page 44: ... connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and remove it 3 from the computer To insert the battery insert the r...

Page 45: ... down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the camera module 1 Turn the computer display side up with the front toward you 2 Open the computer as far...

Page 46: ...dule 1 from the display enclosure as far as the camera module cable allows 8 Disconnect the camera module cable 2 from the camera module 9 Remove the camera module Reverse this procedure to install the camera module 38 Chapter 4 Removal and replacement procedures ...

Page 47: ...ng system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the display inverter 1 Turn the computer display side up with the front toward you 2 Open the computer as far as possible 3 Remove ...

Page 48: ... enclosure 8 Release the display inverter 2 as far as the display panel cable and the backlight cable allow 9 Disconnect the display panel cable 3 and the backlight cable 4 from the display inverter 10 Remove the display inverter Reverse this procedure to install the display inverter 40 Chapter 4 Removal and replacement procedures ...

Page 49: ...connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the hard drives 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 5 5 0 screws 1 that secure each hard drive cover to the computer 3 Lift the rig...

Page 50: ...If it is necessary to remove the hard drive bracket remove the four Phillips PM3 0 4 0 hard drive bracket screws 1 that secure the hard drive bracket to the hard drive 7 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive 42 Chapter 4 Removal and replacement procedures ...

Page 51: ...e power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the memory module 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 5 5 0 screws 1 that secure the memory WLAN module compartment cover to the computer 3 Lift the rear edge of the cover 2 swing it up and forward and remove the cover T...

Page 52: ...away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module slot Reverse this procedure to install a memory module 44 Chapter 4 Removal and replacement procedures ...

Page 53: ...down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the memory WLAN module compartment cover see Memory module on page 43 Remove the RTC battery 1 Disconnect...

Page 54: ... module on page 43 Remove the WLAN module 1 Disconnect the two WLAN antenna cables 1 from the WLAN module NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal NOTE Computer models equipped with an 802 11a g n WLAN module will have an additional wireless antenna cable 2 yellow in color Disconnect th...

Page 55: ...onnected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the optical drive 1 Position the computer with right side toward you 2 Remove the Phillips PM2 5 8 0 screw 1 that secures the optical drive to the computer 3 Insert a thin tool...

Page 56: ... 0 4 0 screws 1 that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket 2 Reverse the above procedure to reassemble and install the optical drive 48 Chapter 4 Removal and replacement procedures ...

Page 57: ...tem 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the switch cover 1 Remove the three Phillips PM2 5 8 0 screws that secure the switch cover to the computer 2 Turn the computer display si...

Page 58: ...is connected and disconnect the cable 2 from the power button board 6 Disconnect the microphone cable 3 from the power button board 7 Release the ZIF connector 4 to which the LED board is connected and disconnect the cable 5 from the power button board 8 Remove the switch cover Reverse this procedure to install the switch cover 50 Chapter 4 Removal and replacement procedures ...

Page 59: ...isconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the switch cover see Switch cover on page 49 Remove the speaker assembly 1 Disconnect the speaker assembly cable 1 from the power button board 2 Remove the two Phillips PM2 5 2 0 broad head screws 2 tha...

Page 60: ...o the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the switch cover see Switch cover on page 49 Remove the power button board 1 Remove the Phillips PM2 0 4 0 screw 1 that secures the power button board to the switch cover 2 Remove the ...

Page 61: ...ng the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the switch cover see Switch cover on page 49 Remove the keyboard 1 Turn the computer upside down with the front toward you 2 Remove the three Phillips PM2 5 8 0 screws that secure the keyboard to the computer 3 Turn the computer display side up with the fro...

Page 62: ...keyboard cable is attached and disconnect the keyboard cable 2 from the system board 9 Remove the keyboard Reverse this procedure to install the keyboard NOTE The power button board cable and LED board cable are included in the Cable Kit spare part number 446519 001 54 Chapter 4 Removal and replacement procedures ...

Page 63: ... all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the memory WLAN module compartment cover see Memory module on page 43 6 Disconnect the wireless antenna cables from the WLAN module see WLAN module on ...

Page 64: ...t into the top cover CAUTION The display assembly will be unsupported when the following screws are removed To prevent damage to the display assembly support it before removing the screws 7 Remove the two Phillips PM2 5 8 0 screws 1 that secure the display assembly to the computer 8 Remove the display assembly 2 56 Chapter 4 Removal and replacement procedures ...

Page 65: ...6 0 screws on the display bezel top edge 10 Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure 11 Remove the display bezel 3 Display bezels are available using spare part numbers 446483 001 for use with computer models equipped with a camera and microphones and 433281 001 for use with compute...

Page 66: ...inge cover to the hinges and remove the covers 2 by sliding them off the hinges The display hinge covers are available using spare part number 431396 001 15 Remove the two Phillips PM2 0 4 0 screws that secure each display hinge 3 to the display panel 16 Remove the display hinges 4 The display hinges are available using spare part number 431395 001 17 If it is necessary to replace the wireless ant...

Page 67: ...with an 802 11a b g WLAN module 20 If it is necessary to replace the microphones and cables release the retention tabs 1 built into the display enclosure that secure the microphone cables to the display enclosure 21 Remove the microphone receivers 2 from the clips in the display enclosure 22 Remove the microphone cables 3 from the display enclosure The microphones and cables are available using sp...

Page 68: ...2 from the display enclosure The camera cable is included in the Display Cable Kit spare part number 431394 001 Reverse this procedure to reassemble and install the display assembly 60 Chapter 4 Removal and replacement procedures ...

Page 69: ...unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Disconnect the power button board cable and the LED board cables from the system board see Keyboard on page 53 6 Remove the following components a Hard drives see Hard drives on page 41 b Optical drive see Optical drive on page 47 c Switch cover see Switch cover on page 49 d Keyboard see Keyboard on page 53 e...

Page 70: ... LED board cable 4 Turn the computer upside down with the front toward you 5 Remove the following screws 1 Six Phillips PM2 5 8 0 screws that secure the top cover to the computer 2 Two Phillips PM2 5 6 0 screws that secure the top cover trim to the computer 3 Two Phillips PM2 5 8 0 screws that secure the top cover trim to the computer 62 Chapter 4 Removal and replacement procedures ...

Page 71: ...ase the ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable 1 from the system board 9 Remove the following screws 2 Two Phillips PM2 5 5 0 screws that secure the top cover to the computer 3 One Phillips PM2 5 6 0 screw that secures the top cover trim to the computer 10 Remove the top cover trim 1 The top cover trim is available using spare part number 431421 00...

Page 72: ...the rear edge of the top cover 2 until it disengages from the computer 12 Remove the top cover Reverse this procedure to install the top cover and top cover trim 64 Chapter 4 Removal and replacement procedures ...

Page 73: ... AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drives see Hard drives on page 41 b Optical drive see Optical drive on page 47 c Switch cover see Switch cover on page 49 d Keyboard see Keyboard on page 53 e Speaker assembly see Speaker assembly on page 51 f Display assembly see Display assembly on ...

Page 74: ...3 Remove the Bluetooth module 3 Reverse this procedure to install the Bluetooth module 66 Chapter 4 Removal and replacement procedures ...

Page 75: ...4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drives see Hard drives on page 41 b Optical drive see Optical drive on page 47 c Switch cover see Switch cover on page 49 d Keyboard see Keyboard on page 53 e Speaker assembly see Speaker assembly on page 51 f Display assembly see Display assembly on page 55 g Top cover see Top cover on page 61 Remove the USB powe...

Page 76: ...ing system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drives see Hard drives on page 41 b Optical drive see Optical drive on page 47 c Switch cover se...

Page 77: ...etooth module on page 65 ExpressCard assembly see ExpressCard assembly on page 72 Fan heat sink assembly see Fan heat sink assembly on page 74 Processor see Processor on page 77 Remove the system board 1 Press the ExpressCard slot bezel 1 to eject the bezel from the slot 2 Remove the ExpressCard slot bezel 2 from the slot 3 Remove the Phillips PM2 5 5 0 screw 3 that secures the system board to the...

Page 78: ...d 4 by sliding it to the right until the connectors on the left side of the system board disengage from the base enclosure Reverse the above procedure to install the system board 70 Chapter 4 Removal and replacement procedures ...

Page 79: ...C adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drives see Hard drives on page 41 b Optical drive see Optical drive on page 47 c Switch cover see Switch cover on page 49 d Keyboard see Keyboard on page 53 e Speaker assembly see Speaker assembly on page 51 f Display assembly see Display assembly on page 55 g Top cover see Top cover on...

Page 80: ...ll external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drives see Hard drives on page 41 b Optical drive see Optical drive on page 47 c Switch cover see Switch cover on page 49...

Page 81: ... 0 screws 1 and the two Phillips PM2 0 7 0 screws 2 that secure the ExpressCard assembly to the system board 3 Turn the system board upside down with the RJ 45 jack toward you 4 Remove the ExpressCard assembly from the system board Reverse this procedure to install the ExpressCard assembly Component replacement procedures 73 ...

Page 82: ...bly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove...

Page 83: ... NOTE The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly 1 and 2 the Northbridge chip 3 and the processor 4 each time the fan heat sink assembly is removed Thermal material must be installed on all surfaces before the fan heat sink assembly is reinstalled Replacement thermal material is included with all fan heat sink assembly system board and processor...

Page 84: ...ard 7 Align the threaded posts on the processor bracket with the screw holes in the system board and install the bracket Reverse this procedure to install the fan heat sink assembly and processor bracket 76 Chapter 4 Removal and replacement procedures ...

Page 85: ...down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drives see Hard drives on page 41 b Optical drive see Optical drive on pa...

Page 86: ... it NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor 78 Chapter 4 Removal and replacement procedures ...

Page 87: ...ng procedure explains how to change the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 To start the Setup Utility turn on or restart the computer and then press f10 while Press F10 to enter setup is displayed in the lower left corner of the screen 2 Use the arrow keys to select System Configuration...

Page 88: ...he system information by using the Main menu 3 To exit the Setup Utility without changing any settings use the arrow keys to select Exit Exit Discarding Changes and then press enter The computer restarts in Windows Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the Setup Utility is not already running begin at s...

Page 89: ...es Press f10 and then follow the instructions on the screen or If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter When you use the f10 procedure you are offered an option to return to the Setup Utility When you use the Exit Saving Changes procedure the Setup Utility closes when you press...

Page 90: ...OM Floppy boot Enable disable boot from Floppy Internal Network Adapter boot Enable disable boot from Internal Network Adapter Boot Order Set the boot order for USB Floppy ATAPI CD DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter Button Sound select models only Enable disable the Quick Launch Button tapping sound Video memory up to select models only Select the amount of...

Page 91: ...ptical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperati...

Page 92: ...tView display specifications Metric U S Dimensions Height 20 7 cm 8 15 in Width 33 1 cm 13 03 in Diagonal 39 1 cm 15 39 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 150 nits typical Pixel resolution Pitch 0 259 0 259 mm Format 1280 800 Configuration RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 W Viewing angle 65 horizont...

Page 93: ...ng setting Single track 3 ms 3 ms Average 13 ms 13 ms Maximum 24 ms 24 ms Logical blocks 312 588 800 156 294 400 Disk rotational speed 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F NOTE Certain restrictions and exclusions apply Consult technical support for details 1 GB 1 billion bytes when referring to hard drive storage capacity Accessible capacity is less Actual drive specif...

Page 94: ... 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 μm Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms 335 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB se...

Page 95: ...ion DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 System DMA specifications 87 ...

Page 96: ...USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11 Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Seco...

Page 97: ...63 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 I O Address hex System Function shipping configuration 0A2 0BF Unused 0C0 0DF DMA controller no 2 0E0 0EF Unused 0F0 0F1 Coprocessor busy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk co...

Page 98: ...370 377 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF...

Page 99: ...0 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 04800000 07FFFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS System memory map specifications 91 ...

Page 100: ...ference information for the screws and standoffs used in the computer All screws and standoffs listed in this section are available in the Screw Kit spare part number 434747 001 and the Display Screw Kit spare part number 431399 001 92 Chapter 7 Screw listing ...

Page 101: ... Black 9 5 0 mm 2 5 mm 5 0 mm Where used 1 Four captive screws secured by C clips that secure the hard drive covers to the computer 2 Two captive screws secured by C clips that secure the memory WLAN module compartment cover to the computer Phillips PM2 5 5 0 captive screw 93 ...

Page 102: ... secure the fan heat sink assembly to the system board Phillips PM3 0 4 0 screw Color Quantity Length Thread Head diameter Silver 8 4 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive bracket to each hard drive 94 Chapter 7 Screw listing ...

Page 103: ...Phillips PM2 0 4 0 screw Color Quantity Length Thread Head diameter Black 2 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the WLAN module to the system board Phillips PM2 0 4 0 screw 95 ...

Page 104: ...olor Quantity Length Thread Head diameter Black 21 8 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the optical drive to the computer 2 Three screws that secure the switch cover to the computer 96 Chapter 7 Screw listing ...

Page 105: ... Three screws that secure the keyboard to the computer 2 Two screws that secure the display assembly to the computer Where used 2 screws that secure the display assembly to the computer Phillips PM2 5 8 0 screw 97 ...

Page 106: ... that secure the display bezel to the display enclosure Where used 1 Six screws that secure the top cover to the base enclosure 2 Two screws that secure the top cover trim to the base enclosure 98 Chapter 7 Screw listing ...

Page 107: ...ength Thread Head diameter Silver 12 4 0 mm 2 0 mm 4 0 mm Where used One screw that secures the display inverter to the display enclosure Where used One screw that secures the power button board to the switch cover Phillips PM2 0 4 0 screw 99 ...

Page 108: ...Where used 4 screws that secure the display hinges to the display panel Where used 2 screws that secure the wireless antenna transceivers to the display enclosure 100 Chapter 7 Screw listing ...

Page 109: ...Where used 2 screws that secure the Bluetooth module to the system board Where used 2 screws that secure the ExpressCard assembly to the system board Phillips PM2 0 4 0 screw 101 ...

Page 110: ...w Color Quantity Length Thread Head diameter Silver 3 3 0 mm 2 0 mm 7 0 mm Where used 2 screws that secure the speaker assembly to the computer Where used One screw that secures the top cover to the computer 102 Chapter 7 Screw listing ...

Page 111: ...Phillips PM2 5 6 0 screw Color Quantity Length Thread Head diameter Black 16 6 0 mm 2 5 mm 5 0 mm Where used 4 screws that secure the display bezel to the display enclosure Phillips PM2 5 6 0 screw 103 ...

Page 112: ...hat secure the display hinge covers to the display hinges Where used 1 One screw that secures the top cover to the base enclosure 2 Two screws that secure the top cover trim to the base enclosure Where used One screw that secures the top cover trim to the base enclosure 104 Chapter 7 Screw listing ...

Page 113: ...s PM2 5 3 0 broad head screw Color Quantity Length Thread Head diameter Black 2 3 0 mm 2 5 mm 7 0 mm Where used 2 screws that secure the top cover to the base enclosure Phillips PM2 5 3 0 broad head screw 105 ...

Page 114: ...Hex HM5 0 9 0 standoff Color Quantity Length Thread Head diameter Silver 2 9 0 mm 2 5 mm 5 0 mm Where used 2 standoffs that secure the top cover to the base enclosure 106 Chapter 7 Screw listing ...

Page 115: ...Phillips PM2 5 5 0 screw Color Quantity Length Thread Head diameter Silver 6 5 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the top cover to the base enclosure Phillips PM2 5 5 0 screw 107 ...

Page 116: ...hat secures the USB power connector board to the base enclosure 2 One screw that secures the system board to the base enclosure Where used 2 screws that secure the audio board to the base enclosure 108 Chapter 7 Screw listing ...

Page 117: ...Phillips 2 0 7 0 screw Color Quantity Length Thread Head diameter Silver 2 7 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the ExpressCard assembly to the system board Phillips 2 0 7 0 screw 109 ...

Page 118: ...aptive screw Color Quantity Length Thread Head diameter Silver 1 4 0 mm 2 5 mm 5 0 mm Where used One captive screw secured by a C clip that secures the fan heat sink assembly to the system board 110 Chapter 7 Screw listing ...

Page 119: ...restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recover a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Perform a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory ima...

Page 120: ...shot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to ...

Page 121: ...idelines before creating recovery discs You will need high quality CD R DVD R or DVD R discs purchased separately NOTE Formatted DVD RW discs and DVD RW double layer discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs can be created per computer Number each disc before inserting it into the comput...

Page 122: ...ity to the factory image but cannot restore your personal settings Reinstalling preinstalled programs and drivers 1 Remove the program or driver NOTE In some cases drivers are not listed in the Programs and Features list If the driver is not listed it does not need to be removed a Select Start Control Panel Programs Uninstall a program b Right click the program or driver you want to remove and the...

Page 123: ...turer s Web site Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the partition on the hard drive You can perform a recovery from the partition on the hard drive from either the Start button or f11 To resto...

Page 124: ...ss Recovery Manager software To delete the recovery partition 1 If you have not already created recovery discs create them now 2 Select Start All Programs Recovery Manager Recovery Manager Recovery Manager opens 3 Click Advanced Options 4 Click Remove recovery partition and then click Next 5 Follow the on screen instructions Updating reinstalled software After you perform a system recovery connect...

Page 125: ...tor pin assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone 117 ...

Page 126: ... Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 118 Chapter 9 Connector pin assignments ...

Page 127: ...RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused RJ 45 network 119 ...

Page 128: ...signal 2 Composite video signal 3 S VHS intensity Y signal 4 S VHS color ground 5 TV CD 6 S VHS intensity ground 7 Composite video ground Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 120 Chapter 9 Connector pin assignments ...

Page 129: ...ents listed below are applicable to all countries or regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal vo...

Page 130: ... must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Stand...

Page 131: ... when removing these components NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae o...

Page 132: ... 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 124 Chapter 11 Recycling ...

Page 133: ...ssembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 125 ...

Page 134: ...splay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 126 Chapter 11 Recycling ...

Page 135: ...l 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Display 127 ...

Page 136: ...panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 128 Chapter 11 Recycling ...

Page 137: ...rder 82 bottom components 15 button sound 82 buttons DVD 7 media 7 next fast forward 8 play pause 8 power 7 previous rewind 8 stop 8 volume mute 8 C Cable Kit contents 22 spare part number 19 22 26 cables service considerations 29 camera location 5 product description 2 camera cable removal 59 spare part number 60 camera light 5 camera module illustrated 20 removal 37 spare part number 20 26 37 ca...

Page 138: ...spare part number 24 25 DVB T tuner spare part number 24 25 DVD button 7 DVD RW and CD RW Combo Drive precautions 29 removal 47 spare part numbers 19 23 27 47 specifications 86 E electrostatic discharge 30 enhanced SATA support 82 esc key 9 Ethernet product description 2 expansion port 3 12 ExpressCard assembly removal 72 spare part number 18 25 72 ExpressCard Kit spare part number 24 ExpressCard ...

Page 139: ...odel name 1 modem module product description 2 monitor port location 12 pin assignments 118 mouse spare part numbers 24 25 N navigating in the Setup Utility 80 network jack location 12 pin assignments 119 next fast forward button 8 num lock light 6 O operating system product description 3 optical drive location 13 precautions 29 product description 2 removal 47 spare part numbers 19 23 47 specific...

Page 140: ...changing the language 79 Diagnostics menu 82 displaying system information 80 Main menu 81 navigating 80 overview 79 Security menu 82 selecting 80 starting 79 System Configuration menu 82 using advanced features 81 software reinstalling 114 updating 116 speaker assembly removal 51 spare part number 18 25 51 speakers 7 specifications computer 83 display 84 DVD RW and CD RW Combo Drive 86 hard drive...

Page 141: ... 6 W Windows applications key 9 Windows logo key 9 wireless antenna locations 4 removal 58 spare part numbers 20 25 26 59 Wireless Antenna Kit spare part numbers 20 25 26 59 wireless light 11 wireless switch 11 wireless product description 2 WLAN module removal 46 spare part numbers 19 26 46 workstation guidelines 31 Index 133 ...

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HP Pavilion dx6500 - Notebook PC, Maintenance And Service Manual

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