HP Pavilion dv3-2300 - Entertainment Notebook PC Maintenance And Service Manual Download

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9–2

Maintenance and Service Guide

Connector pin assignments

External monitor

Pin

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock

Summary of Contents for Pavilion dv3-2300 - Entertainment Notebook PC

Page 1: ...789 001 January 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ......

Page 3: ...ed trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or...

Page 4: ...t allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safet...

Page 5: ...play assembly subcomponents dv3 2000 models only 3 16 BrightView display assembly subcomponents 3 17 Touch screen display assembly subcomponents 3 18 Plastics Kit 3 19 Mass storage devices 3 20 Miscellaneous parts 3 21 Sequential part number listing 3 22 4 Removal and replacement procedures Preliminary replacement requirements 4 1 Tools required 4 1 Service considerations 4 1 Plastic parts 4 1 Gro...

Page 6: ...up Utility menus 5 3 Main menu 5 3 Security menu 5 3 System Configuration menu 5 4 Diagnostics menu 5 4 6 Specifications Computer specifications 6 1 13 4 inch display specifications 6 2 13 3 inch display specifications 6 3 Hard drive specifications 6 4 Blu ray ROM DVD R RW SuperMulti DL Drive specifications 6 5 DVD RW and CD RW SuperMulti Double Layer Drive specifications 6 6 System DMA specificat...

Page 7: ...p and recovery in Windows 7 8 5 Creating recovery discs 8 5 Backing up your information 8 6 Performing a recovery 8 7 9 Connector pin assignments Audio in microphone 9 1 Audio out headphone 9 1 External monitor 9 2 HDMI 9 3 RJ 45 network 9 4 Universal Serial Bus 9 4 10Power cord set requirements Requirements for all countries and regions 10 1 Requirements for specific countries and regions 10 2 11...

Page 8: ...viii Maintenance and Service Guide ...

Page 9: ...6 GHz processor 3 MB L2 cache 1066 MHz FSB P8700 2 53 GHz processor 3 MB L2 cache 1066 MHz FSB P8600 2 40 GHz processor 3 MB L2 cache 1066 MHz FSB P7550 2 26 GHz processor 3 MB L2 cache 1066 MHz FSB P7450 2 13 GHz processor 3 MB L2 cache 1066 MHz FSB P7350 2 00 GHz processor 3 MB L2 cache 1066 MHz FSB T6600 2 20 GHz processor 6 MB L2 cache 1066 MHz FSB T6500 2 10 GHz processor 6 MB L2 cache 1066 M...

Page 10: ...eo memory Up to 157 MB when system memory 1024 MB Up to 669 MB when system memory 2048 MB Up to 1181 MB when system memory 3072 MB Up to 1181 MB when system memory 4096 MB on computer models with 32 bit operating systems Up to 1631 MB when system memory 4096 MB on computer models with 64 bit operating systems 9 9 Panel 13 4 inch flush glass AntiGlare 1366 768 high definition HD LED display assembl...

Page 11: ...z DDR2 9 9 Supports up to 8 GB of PC3 10600 1333 MHz DDR3 9 9 Hard drives Supports 9 50 mm 6 35 cm 2 50 inch hard drives Supports HP ProtectSmart Hard Drive Protection Customer accessible Serial ATA Supports the following hard drives 500 GB 7200 and 5400 rpm 320 GB 7200 and 5400 rpm 250 GB 7200 and 5400 rpm 160 GB 7200 and 5400 rpm 160 GB solid state drive 9 9 9 9 Optical drives 12 7 mm tray load ...

Page 12: ...ng WLAN formats Broadcom 4322AGN 802 11a b g n WLAN module Broadcom 4322AGN 802 11a b g n WLAN module with Bluetooth Intel WiFi Link 5100 802 11a b g n Intel WiFi Link 5100 802 11a b g n with Bluetooth 9 9 Atheros 9285G 802 11a b g n Atheros 9285G 802 11a b g n with Bluetooth Broadcom 4312G 802 11a b g WLAN module Broadcom 4312G 802 11a b g WLAN module with Bluetooth Atheros 9280AGN 802 11a b g n ...

Page 13: ...ilable in Black with painted finish Blue with painted finish White with molded finish Canada Denmark Finland Japan Norway South Korea and Thailand Backlight keyboard Africa Europe Latin America the Middle East and North America TouchPad with 2 TouchPad buttons Supports 2 way scroll Taps enabled as default 9 9 9 9 Power requirements 90 W HP Smart Adapter with localized cable plug support 3 wire plu...

Page 14: ...onal 64 and 32 bit Windows 7 Home Premium 64 and 32 bit Windows 7 Home Basic 32 bit FreeDos 9 9 9 9 Service ability End user replaceable parts AC adapter Battery system Hard drive Memory modules RTC battery Optical drive WLAN module WWAN module 9 9 9 9 dv3 2000 models dv3 2300 models Category Description Discrete graphics subsystem memory UMA graphics subsystem memory Discrete graphics subsystem m...

Page 15: ...signals from one or more wireless devices These antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions 3 Internal microphones 2 Record sound 4 Webcam light On The webcam is in use 5 Webcam Records audio and video and captures still photographs To see wireless regulatory notices refer to the section of...

Page 16: ...wer settings In Windows Vista select Start Control Panel System and Maintenance Power Options In Windows 7 select Start Control Panel System and Security Power Options 2 Volume mute button Mutes and restores speaker sound 3 Volume scroll zone To decrease the volume slide your finger to the left on the scroll zone or tap the minus sign To increase the volume slide your finger to the right on the sc...

Page 17: ...th a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Spacebar Turns the keyboard lights on and off when pressed in combination with the fn key select models only 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 7 Function keys Execute frequently u...

Page 18: ...etwork WLAN device and or a Bluetooth device is on Off All wireless devices are off 8 Battery light On A battery is charging Blinking A battery that is the only available power source has reached a low battery level When the battery reaches a critical low battery level the battery light begins blinking more rapidly Off If the computer is plugged into an external power source the light is turned of...

Page 19: ...ke the left button on an external mouse 4 TouchPad on off button Enables disables the TouchPad 5 TouchPad scroll zone Scrolls up or down 6 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device references In Windows Vista select Start Control Panel Hardware and Sound Mouse In Windows 7 select Start Devices ...

Page 20: ...source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 3 Drive light Blinking The hard drive or optical drive is being accessed 4 Consumer infrared lens Receives a signal from the remote control provided with select models only 5 Audio in micro...

Page 21: ...al USB device 5 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component Depending on your computer model the computer may include an HDMI port or a USB port at this location 6 RJ 45 network jack Connects a network cable 7 External monitor port Connects an external VGA monitor or projector 8 Vent Enables airflow to cool ...

Page 22: ...tor Connects an AC adapter 2 AC adapter light On The computer is connected to external power Off The computer is not connected to external power 3 USB ports 2 Connect optional USB devices 4 Optical drive Reads optical discs and on select models also writes to optical discs 5 Optical drive light Blinking The drive is being accessed ...

Page 23: ...a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 4 Vents 6 Enable airflow to cool internal components The computer fan starts up automatic...

Page 24: ...2 10 Maintenance and Service Guide External component identification ...

Page 25: ...uter 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the alphanumeric identifier you use to locate documents drivers and suppo...

Page 26: ...3 2 Maintenance and Service Guide Illustrated parts catalog Computer major components ...

Page 27: ...ith computer models with white trim 531792 001 Touch screen display assemblies 13 4 inch display assembly for use only in dv3 2000 models with blue trim 576316 001 13 3 inch LED display assembly for use only in dv3 2300 models with blue trim 591414 001 13 3 inch display assembly 595584 001 2 Switch cover includes power button board and cable For use only with dv3 2000 computer models With black tr...

Page 28: ...in the Czech Republic 530643 221 For use in Europe the Middle East and Africa 530643 B31 For use in France 530643 051 For use in French Canada 530643 121 For use in Germany 530643 041 For use in Greece 530643 DJ1 For use in Israel 530643 BB1 For use in Italy 530643 061 For use in Japan 530643 291 For use in Latin America 530643 161 For use in the Netherlands 530643 DH1 For use in Portugal 530643 1...

Page 29: ...ut backlight with molded finish for use only with computer models with white trim For use in Belgium 539044 A41 For use in Brazil 539044 201 For use in the Czech Republic 539044 221 For use in Europe the Middle East and Africa 539044 DH1 For use in France 539044 051 For use in Germany 539044 041 For use in Greece 539044 DJ1 For use in Israel 539044 BB1 For use in Italy 539044 061 For use in Japan ...

Page 30: ...use in Portugal 530645 131 For use in Russia 530645 251 For use in Saudi Arabia 530645 171 For use in South Korea 530645 AD1 For use in Spain 530645 071 For use in Switzerland 530645 BG1 For use in Taiwan 530645 AB1 For use in Thailand 530645 281 For use in Turkey 530645 141 For use in the United Kingdom 530645 031 For use in the United States 530645 001 Keyboards for use only with computer models...

Page 31: ...63 001 For use only with computer models with white trim 531823 001 With fingerprint reader board for use only with dv3 2300 computer models include fingerprint reader board cable For use only with computer models with black trim 591436 001 For use only with computer models with blue trim 592517 001 For use only with computer models with white trim 591438 001 Without fingerprint reader board for u...

Page 32: ...lacement thermal material For use only with computer models equipped with graphics subsystems with UMA memory 591412 001 For use only with computer models equipped with graphics subsystems with discrete memory 591413 001 15 Processors include replacement thermal material Intel Core 2 Duo processors for use only in dv3 2000 models T9900 3 06 GHz processor 6 MB L2 cache 1066 MHz FSB 570434 001 T9800...

Page 33: ... replacement thermal material For use only with dv3 2000 computer models For use only with computer models equipped with discrete graphics memory subsystems 531814 001 For use only with computer models equipped with UMA graphics memory subsystems 531813 001 For use only with dv3 2300 computer models For use only with computer models equipped with discrete graphics memory subsystems 591431 001 For ...

Page 34: ... Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Per...

Page 35: ...erbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Urugua...

Page 36: ...Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 518437 002 WLAN modules for use only in dv3 2300 models Atheros 9285G 802 11b g n WiFi Adapter for use only in Canada Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands 580101 001 Atheros 9285G 802 11b g n WiFi Adapter for use only in dv3 2300 models in Afghanistan Albania Algeria Andorra Angola ...

Page 37: ...al Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand East Timor Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire ...

Page 38: ...ives Republic of Moldova Martinique Mauritius Monaco Kuwait Kyrgyzstan Mauritania Mexico Micronesia Mongolia Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Oman Niger Norway Qatar Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Portugal Poland Puerto Rico Romania Russia Rwanda Samoa San Marino Saudi Arabia Sao Tome Principe...

Page 39: ...uter models 500 GB 7200 rpm 591423 001 320 GB 7200 rpm 591422 001 250 GB 7200 rpm 591421 001 For use with dv3 2000 and dv3 2300 computer models 320 GB 5400 rpm Mini Pocket Media Drive 519218 001 250 GB 7200 rpm 572084 001 160 GB 7200 rpm 588057 001 160 GB 5400 rpm Mini Pocket Media Drive 519217 001 160 GB solid state drive 581404 001 Hard Drive Hardware Kit not illustrated includes hard drive conn...

Page 40: ...1791 001 For use only with computer models with white trim 531797 001 1b Display hinge covers 575980 001 2 Display hinges 531780 001 3 Webcam microphone module 531785 001 4 Display panel cable includes webcam microphone module cable 531782 001 5 Wireless antenna set 537205 001 Spare part kits are not available for the display bezel and display panel If these components must be replaced the entire ...

Page 41: ... computer models equipped with a 13 3 inch display assembly 530782 001 3 BrightView display panel For use only with computer models equipped with a 13 4 inch display assembly for use only with dv3 2000 computer models 531779 001 For use only with computer models equipped with a 13 3 inch display assembly for use only with dv3 2000 computer models 531778 001 4 Display panel cable includes webcam mi...

Page 42: ...inch touch screen displays 595180 001 2 Display hinges for use only with dv3 2000 computer models For use only with computer models with 13 3 inch touch screen display assemblies 595178 001 For use only with computer models with 13 4 inch touch screen display assemblies 577679 001 3 Display panel cable includes webcam microphone module cable 577681 001 4 Wireless antenna set 531781 001 5 Webcam mi...

Page 43: ...tenance and Service Guide 3 19 Plastics Kit Item Description Spare part number Plastics Kit 531808 001 1 ExpressCard slot bezel 2 Hard drive cover includes three captive screws secured by C clips 3 Wireless module compartment cover ...

Page 44: ...8 001 250 GB 7200 rpm 572084 001 160 GB 7200 rpm 588057 001 160 GB 5400 rpm Mini Pocket Media Drive 519217 001 160 GB solid state drive 581404 001 Hard Drive Hardware Kit includes hard drive connector bracket and screws 534990 001 Solid State Drive Mounting Kit 581405 001 2 Optical drives for use only with dv3 2000 computer models include bezel and bracket Blu ray ROM DVD R RW SuperMulti DL Drive ...

Page 45: ...371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the United Kingdom and Singapo...

Page 46: ... HP Mobile Broadband WWAN module for use only with dv3 2001 dv3 2199 models 490371 001 Power cord for use in the United States 490371 011 Power cord for use in Australia 490371 021 Power cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in the United Kingdom 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use i...

Page 47: ...4322AGN 802 11a b g n WLAN module for use only with dv3 2000 models in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon ...

Page 48: ...n Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana...

Page 49: ...e United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 519217 001 160 GB 5400 rpm Mini Pocket Media Drive PMD hard drive 519218 001 320 GB 5400 rpm Mini Pocket Media Drive hard drive 530643 001 Keyboard without backlight with molded finish for use only with computer models with black trim in the United States includes keyboard cable 5...

Page 50: ...Keyboard without backlight with painted finish for use only with dv3 2000 computer models with black trim in Saudi Arabia includes keyboard cable 530644 281 Keyboard without backlight with painted finish for use only with dv3 2000 computer models with black trim in Thailand includes keyboard cable 530644 291 Keyboard without backlight with painted finish for use only with dv3 2000 computer models ...

Page 51: ...t with painted finish for use only with dv3 2000 computer models with white trim in South Korea includes keyboard cable 530645 B31 Keyboard without backlight with painted finish for use only with dv3 2000 computer models with white trim in Europe the Middle East and Africa includes keyboard cable 530645 BB1 Keyboard without backlight with painted finish for use only with dv3 2000 computer models w...

Page 52: ...ted finish for use only with dv3 2000 computer models with black trim in Switzerland includes keyboard cable and backlight cable 530646 DH1 Keyboard with backlight and painted finish for use only with dv3 2000 computer models with black trim in Denmark Finland and Norway includes keyboard cable and backlight cable 530646 DJ1 Keyboard with backlight and painted finish for use only with dv3 2000 com...

Page 53: ...y assembly 531790 001 Display enclosure for use only with computer models equipped with a BrightView display assembly with black trim 531791 001 Display enclosure for use only with dv3 2000 computer models equipped with an AntiGlare display assembly with black trim 531792 001 13 3 inch BrightView display assembly for use only with computer models with white trim includes two WLAN antenna transceiv...

Page 54: ... cable 531826 001 LED board includes LED board cable 531827 001 SIM slot board for use with dv3 2000 models includes SIM slot board cable 531828 001 Fingerprint reader board includes fingerprint reader board cable 531829 001 RTC battery includes RTC battery cable and double sided tape 532324 001 Intel Celeron T1600 1 66 GHz processor for use with dv3 2000 models 1 MB L2 cache 667 MHz FSB includes ...

Page 55: ...hite trim in Portugal includes keyboard cable 539044 141 Keyboard without backlight with molded finish for use only with computer models with white trim in Turkey includes keyboard cable 539044 161 Keyboard without backlight with molded finish for use only with computer models with white trim in Latin America includes keyboard cable 539044 171 Keyboard without backlight with molded finish for use ...

Page 56: ...y Ivory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Martinique Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Oman Pakistan Panama Paraguay Peru the Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slove...

Page 57: ...mputer models in Europe the Middle East and Africa includes keyboard cable 576306 BG1 Keyboard for use only with computer models in Switzerland includes keyboard cable 576306 DH1 Keyboard for use only with computer models in Denmark Finland and Norway includes keyboard cable 576306 DJ1 Keyboard for use only with computer models in the Greece includes keyboard cable 576316 001 13 4 inch touch scree...

Page 58: ...404 001 160 GB solid state drive 581405 001 Solid state drive mounting kit 582562 001 Broadcom 4312G 802 11b g WiFi Adapter for use only with dv3 2300 computer models in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda British Virgin Islands Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina F...

Page 59: ...lacement thermal material 591432 001 Switch cover for use only with dv3 2300 computer models with black trim includes power button board and cable 591433 001 Switch cover for use only with dv3 2300 computer models with white trim includes power button board and cable 591434 001 Switch cover for use only with dv3 2300 computer models with blue trim includes power button board and cable 591436 001 T...

Page 60: ...opia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ivory Coast Iraq Ireland Italy Israel Jamaica Japan Jordan Kazakhstan Kenya Kiribati Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Mali Malta Ma...

Page 61: ...l material 598855 001 4 GB memory module PC2 6400 800 MHz DDR2 for use with dv3 2000 computer models 598856 001 2 GB memory module PC3 10600 1333 MHz DDR3 for use with dv3 2300 computer models 598858 001 2 GB memory module PC2 6400 800 MHz DDR2 for use with dv3 2000 computer models 598859 001 1 GB memory module PC3 10600 1333 MHz DDR3 for use with dv3 2300 computer models 598861 001 1 GB memory mo...

Page 62: ...3 38 Maintenance and Service Guide Illustrated parts catalog ...

Page 63: ...sive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors ÄCAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be ha...

Page 64: ...ck mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter devic...

Page 65: ... ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipat...

Page 66: ...ps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop ...

Page 67: ...rial number is located on the bottom of the computer Item Component Description 1 Product name This is the product name affixed to the front of your computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technicia...

Page 68: ...eplacement procedures Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 534989 001 There are six rubber feet that attach to the base enclosure in the locations illustrated below ...

Page 69: ...uter by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Lift the front edge of the battery pack 2 until it rests at an angle 4 Remove the battery 3 from the computer Install the batt...

Page 70: ...er 3 Lift the left side of the hard drive cover 2 to detach it from the computer Description Spare part number 500 GB 7200 rpm for use only with dv3 2300 computer models 591423 001 500 GB 7200 rpm for use only with dv3 2000 computer models 573738 001 500 GB 5400 rpm for use only with dv3 2000 computer models 530797 001 320 GB 7200 rpm for use only with dv3 2300 computer models 591422 001 320 GB 72...

Page 71: ...d in the Plastics Kit spare part number 531808 001 5 Grasp the Mylar tab 1 on the hard drive and slide the hard drive 2 to the right 6 Remove the hard drive 3 from the hard drive bay 7 If it is necessary to replace the hard drive bracket follow these steps a Remove the two Phillips PM3 0 4 0 screws 1 from each side of the hard drive ...

Page 72: ...e Battery on page 7 5 Remove the hard drive cover see Hard drive on page 8 Remove the memory module The top memory module slot is for expansion memory and the bottom slot is for primary memory 1 Spread the retaining tabs 1 on each side of the memory module to release the memory module The edge of the module opposite the slot rises away from the computer 2 Remove the memory module 2 by pulling the ...

Page 73: ...d replacement procedures Maintenance and Service Guide 4 11 Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module ...

Page 74: ...g Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Na...

Page 75: ... countries and regions except Pakistan Russia and the Ukraine 480985 001 Broadcom 4312G 802 11a b g WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands 504593 001 Broadcom 4312G 802 11a b g WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas ...

Page 76: ...da Bhutan Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Frenc...

Page 77: ...emen Zaire Zambia and Zimbabwe 580101 002 Atheros 9280AGN 802 11a b g draft n WiFi Adapter for use only in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands 580102 001 Broadcom 4312G 802 11b g WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda British Virgin Is...

Page 78: ...g n 2x2 WiFi Adapter for use in Antigua Barbuda Angola Argentina Aruba Australia Armenia Afghanistan Bolivia Albania Andorra Algeria Austria Belgium Belarus Belize Bhutan Benin Bahamas Azerbaijan Bahrain Barbados Bangladesh Bermuda British Virgin Islands Burundi Burkina Faso Botswana Bosnia Herzegovina Brazil Bulgaria Brunei Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Re...

Page 79: ...nd then contact technical support through Help and Support 1 Lift the rear edge of the wireless module compartment cover 1 to detach the cover from the computer 2 Remove the wireless module compartment cover 2 The wireless module compartment cover is included in the Plastics Kit spare part number 531808 001 3 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module The black WLAN...

Page 80: ... at an angle WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into the WLAN module slot 6 Turn the module over and remove the Phillips PM2 5 3 0 screw 1 that secures the bracket to the WLAN module and then remove the bracket from the WLAN module 2 Reverse this procedure to install the WLAN module ...

Page 81: ...orized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module The red WWAN antenna cable is conn...

Page 82: ... first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 7 5 Remove the wireless module compartment cover see WLAN module on page 12 Remove the SIM slot board 1 Slide the SIM cover 1 to the right to release the cover 2 Lift the left side of the cover 2 and swing it up and to the right 3 Remove the SIM 3 Store ...

Page 83: ...4 Remove the Phillips PM2 5 3 0 screw 1 that secures the SIM slot board to the computer 5 Lift the SIM slot board 2 as far as the SIM slot board cable allows 6 Disconnect the SIM slot board cable 3 from the system board Reverse this procedure to install the SIM slot board ...

Page 84: ...n unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 7 5 Remove the wireless module compartment cover see WLAN module on page 12 6 Remove the SIM slot board see SIM slot board on page 20 Remove the RTC battery 1 Detach the RTC battery 1 from the base enclosure and release the RTC battery as far as the RTC battery cable allows The RTC battery is attached to the bas...

Page 85: ...e the optical drive 1 Position the computer with the right side toward you 2 Remove the Phillips PM2 0 8 0 screw 1 that secures the optical drive to the computer 3 Insert a thin tool such as a paper clip 2 into the release access The optical drive disc tray is partially ejected from the optical drive 4 Use the disc tray frame to slide the optical drive 3 out of the computer Description Spare part ...

Page 86: ...he optical drive bracket follow these steps a Position the optical drive with the rear toward you b Remove the two Phillips PM2 0 3 0 screws 1 that secure the optical drive bracket to the optical drive c Remove the optical drive bracket 2 Reverse this procedure to reassemble and install an optical drive ...

Page 87: ...t in white with molded finish includes keyboard cable For use in Belgium 530643 A41 For use in Latin America 530643 161 For use in Denmark Finland and Norway 530643 DH1 For use in Portugal 530643 131 For use in Brazil 530643 201 For use in Russia 530643 251 For use in the Czech Republic 530643 221 For use in Saudi Arabia 530643 171 For use in Europe the Middle East and Africa 530643 B31 For use in...

Page 88: ...For use in Turkey 539044 141 For use in Italy 539044 061 For use in the United Kingdom 539044 031 For use in Japan 539044 291 For use in the United States 539044 001 For use in Latin America 539044 161 Keyboards without backlight with painted finish for use only with dv3 2000 computer models with white trim For use in Belgium 530645 A41 For use in Latin America 530645 161 For use in Brazil 530645 ...

Page 89: ...rews that secure the keyboard to the computer Keyboards for use only with computer models with blue trim For use in Belgium 576306 A41 For use in Latin America 576306 161 For use in Brazil 576306 201 For use in Portugal 576306 131 For use in the Czech Republic 576306 221 For use in Russia 576306 251 For use in Denmark Finland and Norway 576306 DH1 For use in Italy 576306 061 For use in Europe the ...

Page 90: ...e the keyboard 2 toward the display until the tabs on the front edge of the keyboard are clear of the openings in the top cover 6 Swing the rear edge of the keyboard 3 up and forward until it rests upside down on the top cover 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board 8 Remove the keyboard Re...

Page 91: ...on page 7 5 Remove the hard drive cover see Hard drive on page 8 6 Remove the keyboard see Keyboard on page 25 Remove the switch cover 1 Remove the two Phillips PM2 0 8 0 screws 1 and the five Phillips PM2 0 3 0 screws 2 that secure the switch cover to the computer Description Spare part number For use with dv3 2000 computer models Switch cover for use only with computer models with black trim 531...

Page 92: ...rd you 3 Open the computer as far as possible 4 Disconnect the LED board cable 1 from the low insertion force LIF connector on the system board 5 Lift the rear edge of the switch cover 2 and swing it up and forward until it detaches from the computer 6 Remove the switch cover Reverse this procedure to install the switch cover ...

Page 93: ... unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 7 5 Remove the following components a Hard drive cover see Hard drive on page 8 b Keyboard see Keyboard on page 25 c Switch cover see Switch cover on page 29 Remove the speaker assembly 1 Disconnect the speaker assembly cable 1 from the system board 2 Release the speaker cables from the clips 2 and routing channe...

Page 94: ...on page 8 b Keyboard see Keyboard on page 25 c Switch cover see Switch cover on page 29 d Speaker assembly see Speaker assembly on page 31 Description Spare part number 13 4 inch AntiGlare display assemblies for use only with dv3 2000 computer models For use only with computer models with black trim 530785 001 For use only with computer models with white trim 530787 001 13 4 inch BrightView displa...

Page 95: ... the display panel cable 2 from the system board ÄCAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 3 Remove the two Phillips PM2 5 6 0 screws 1 that secure the display assembly to the computer 4 Lift the display assembly 2 straight up and remove it ...

Page 96: ...y bezel lower edge 6 Turn the display assembly upside down with the bottom edge toward you 7 Detach the bottom edge of the display enclosure 1 and lift it up as far as the display LED cable allows 8 Disconnect the display LED cable 2 9 Remove the display enclosure 3 Display enclosures are available using the following spare part numbers 531791 001 For use only with dv3 2000 computer models with bl...

Page 97: ...3 from the webcam microphone module 13 Remove the webcam microphone module The webcam microphone module is available using spare part number 531785 001 14 If it is necessary to replace the display panel cable fold back the flap built into the display panel shielding 1 15 Lift the top edge of the display panel cable bracket 2 and swing it toward you and down 16 Disconnect the display panel cable fr...

Page 98: ...If it is necessary to replace the display hinges remove the hinge covers 1 from the hinges The hinge covers are available using spare part number 575980 001 for dv3 2000 computer models 20 Remove the six Phillips PM2 5 4 0 screws 2 and the four Phillips PM2 0 3 0 screws 3 that secure the hinges to the display panel 21 Remove the display hinges 4 The display hinges are available using spare part nu...

Page 99: ...screw covers 1 and the two Phillips PM2 5 6 0 screws 2 on the display bezel lower edge 23 Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge of the display bezel 3 until the bezel disengages from the display enclosure 24 Remove the display bezel 4 The display bezel is available using the following spare part numbers 531794 001 for use only with dv3 2000 computer...

Page 100: ...he webcam microphone module The webcam microphone module is available using spare part number 531785 001 28 If it is necessary to replace the display panel remove the six Phillips PM2 5 4 0 screws 1 that secure the display panel to the display enclosure 29 Remove the display panel 2 The display panel is available using the following spare part numbers 531779 001 for use only with computer models e...

Page 101: ... models equipped with a 13 4 inch display assembly 530782 001 for use only with computer models equipped with a 13 3 inch display assembly 32 If it is necessary to replace the display panel cable turn the display panel upside down with the bottom edge toward you 33 Detach the support strip 1 that secures the display panel cable to the display panel 34 Disconnect the display panel cable 2 from the ...

Page 102: ...e wireless antenna transceivers and cables are available using spare part number 531781 001 Steps 39 through 57 provide display assembly internal component removal information for computer models equipped with touch screen display assemblies 39 If it is necessary to replace the display bezel or any of the display assembly internal components remove the Mylar screw covers 1 and the two Phillips PM2...

Page 103: ...assembly 42 If it is necessary to replace the webcam microphone module remove the Phillips PM2 5 3 0 screw 1 that secures the module to the display and then lift the webcam microphone module 2 as far from the display enclosure as the webcam microphone module allows 43 Disconnect the webcam microphone module cable 3 from the webcam microphone module 44 Remove the webcam microphone module The webcam...

Page 104: ...pped with a 13 4 inch display assembly 595178 001 for use only with computer models equipped with a 13 3 inch display assembly 50 If it is necessary to replace the display panel cable turn the display panel upside down with the bottom edge toward you The display panel cable and the webcam cable are connected together as one piece 51 Detach the webcam cable from the panel by removing the tape that ...

Page 105: ...vers and cables release the tabs 1 built into the display enclosure shielding 56 Release the wireless antenna transceivers 2 from the display enclosure The transceivers are attached to the enclosure with double sided tape 57 Remove the wireless antenna transceivers and cables 3 The wireless antenna transceivers and cables are available using spare part number 531781 001 Reverse this procedure to r...

Page 106: ... Display assembly on page 32 Description Spare part number Top covers with fingerprint reader board for use only with dv3 2000 computer models include fingerprint reader board cable For use only with computer models with black trim 531820 001 For use only with computer models with white trim 531822 001 Top covers without fingerprint reader board for use only with dv3 2000 computer models For use o...

Page 107: ...ect the USB board cable 2 from the system board 5 Remove the power connector cable and USB board cable from the clips 3 built into the top cover 6 Disconnect the caps lock LED cable 4 from the LIF connector on the system board 7 Detach the caps lock LED cable 5 from the top cover The caps lock LED cable is attached to the top cover with double sided tape 8 Disconnect the TouchPad cable 1 from the ...

Page 108: ...screws 1 and the two Phillips PM2 0 3 0 screws 2 that secure the top cover to the base enclosure 13 Lift the rear edge of the top cover 1 until it rests at an angle 14 Route the power connector cable and the USB board cable 2 through the openings in the top cover 15 Remove the top cover 3 by lifting it straight up Reverse this procedure to install the top cover ...

Page 109: ...l drive see Optical drive on page 23 c Keyboard see Keyboard on page 25 d Switch cover see Switch cover on page 29 e Speaker assembly see Speaker assembly on page 31 f Display assembly see Display assembly on page 32 g Top cover see Top cover on page 44 Remove the fingerprint reader board 1 Turn the top cover upside down with the front edge toward you 2 Remove the two Phillips PM2 0 3 0 screws 1 t...

Page 110: ...e 7 5 Remove the following components a Hard drive see Hard drive on page 8 b Optical drive see Optical drive on page 23 c Keyboard see Keyboard on page 25 d Switch cover see Switch cover on page 29 e Speaker assembly see Speaker assembly on page 31 f Display assembly see Display assembly on page 32 g Top cover see Top cover on page 44 Remove the LED board and cable 1 Disconnect the LED board cabl...

Page 111: ...t and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 7 5 Remove the following components a Hard drive see Hard drive on page 8 b Optical drive see Optical drive on page 23 c Keyboard see Keyboard on page 25 d Switch cover see Switch cover on page 29 e Speaker assembly see Speaker assembly on page 31 f Display assembly see Display assembly on page 32 g Top...

Page 112: ...ge 25 d Switch cover see Switch cover on page 29 e Speaker assembly see Speaker assembly on page 31 f Display assembly see Display assembly on page 32 g Top cover see Top cover on page 44 Remove the audio board and cable 1 Disconnect the audio board cable 1 from the system board 2 Detach the audio board cable 2 from the system board The audio board cable is attached to the system board with double...

Page 113: ...C adapter from the computer 4 Remove the battery see Battery on page 7 5 Remove the following components a Hard drive see Hard drive on page 8 b Optical drive see Optical drive on page 23 c Keyboard see Keyboard on page 25 d Switch cover see Switch cover on page 29 e Speaker assembly see Speaker assembly on page 31 f Display assembly see Display assembly on page 32 g Top cover see Top cover on pag...

Page 114: ...ng the AC adapter from the computer 4 Remove the battery see Battery on page 7 5 Remove the following components a Hard drive see Hard drive on page 8 b Optical drive see Optical drive on page 23 c Keyboard see Keyboard on page 25 d Switch cover see Switch cover on page 29 e Speaker assembly see Speaker assembly on page 31 f Display assembly see Display assembly on page 32 g Top cover see Top cove...

Page 115: ...see Switch cover on page 29 j Speaker assembly see Speaker assembly on page 31 k Display assembly see Display assembly on page 32 l Top cover see Top cover on page 44 When replacing the system board be sure that the following additional components are removed from the defective system board and installed on the replacement system board Heat sink see Fan heat sink assembly on page 56 Description Sp...

Page 116: ...Processor see Processor on page 60 Remove the system board 1 Disconnect the following cables from the system board 1 LED board cable 2 Bluetooth module cable 3 Audio board cable 2 Remove the two Phillips PM2 0 4 0 screws that secure the system board to the base enclosure ...

Page 117: ...vice Guide 4 55 3 Use the optical drive connector 1 to lift the left side of the system board 2 until it rests at an angle 4 Remove the system board from the base enclosure by pulling it away at an angle 3 Reverse this procedure to install the system board ...

Page 118: ...computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 7 5 Remove the following components a Hard drive see Hard drive on page 8 b Memory module see Memory module on page 10 c WLAN module see WLAN module on page 12 d WWAN module see WWAN module on page 19 e SIM slot board see SIM slot board on pag...

Page 119: ...tructions on removing the fan heat sink assembly on computer models equipped with graphics subsystems with UMA memory 2 Loosen the four captive Phillips PM2 0 7 0 screws 1 that secure the fan heat sink assembly to the system board 3 Remove the fan heat sink assembly 2 Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may b...

Page 120: ...mory module 5 and the heat sink section 6 that services it Thermal pads are used on the other system board components 7 and heat sink sections 8 that service them Replacement thermal material is included with all system board fan heat sink assembly and processor spare part kits Steps 4 and 5 apply to computer models equipped with graphics subsystems with UMA memory See steps 2 and 3 for instructio...

Page 121: ...he fan heat sink assembly and the system board each time the fan heat sink assembly is removed Thermal paste is used on the processor 1 and the heat sink section 2 that services it Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it Thermal pads are used on the other system board components 5 and sections of the heat sink 6 that service them Replacement the...

Page 122: ...07963 001 P7550 2 26 GHz processor 3 MB L2 cache 1066 MHz FSB 573076 001 T6600 2 20 GHz processor 3 MB L2 cache 1066 MHz FSB 513593 001 P7450 2 13 GHz processor 3 MB L2 cache 1066 MHz FSB 507965 001 T6500 2 10 GHz processor 3 MB L2 cache 1066 MHz FSB 572928 001 T6400 2 06 GHz processor 6 MB L2 cache 1066 MHz FSB 513592 001 P7350 2 00 GHz processor 3 MB L2 cache 1066 MHz FSB 507967 001 Intel Pentiu...

Page 123: ... see Switch cover on page 29 j Speaker assembly see Speaker assembly on page 31 k Display assembly see Display assembly on page 32 l Top cover see Top cover on page 44 m System board see System board on page 53 n Fan heat sink assembly see Fan heat sink assembly on page 56 Remove the processor 1 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise unti...

Page 124: ...4 62 Maintenance and Service Guide Removal and replacement procedures ...

Page 125: ...ing the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the...

Page 126: ...layed press f10 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit the Setup Utility without changing any settings use the arrow keys to select Exit Exit Discarding Changes and then press enter Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Uti...

Page 127: ...arrow keys to select Exit Exit Discarding Changes and then press enter After either choice the computer restarts in Windows Setup Utility menus The menu tables in this section provide an overview of Setup Utility options Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Security menu Select To Do This System information View and change the ...

Page 128: ...nabled the computer fan will always be on Boot Options Set the following boot options f10 and f12 Delay seconds Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM boot Enable disable boot from CD ROM Floppy boot Enable disable boot from diskette Internal Network Adapter boot Enable disable boot from Internal Network Adapter Boot Orde...

Page 129: ...emperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Applicable product safety standards specify t...

Page 130: ...m 11 3 in Diagonal 33 9 cm 13 4 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 279 0 279 mm Format 1366 768 Configuration RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical ...

Page 131: ...m 11 2 in Diagonal 33 6 cm 13 3 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 279 0 279 mm Format 1366 768 Configuration RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical ...

Page 132: ...typical read including setting Single track 1 0 ms 1 5 ms 2 0 ms 2 0 ms Average 14 0 ms 12 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 976 773 168 625 142 448 488 397 168 312 581 808 Disc rotational speed 7200 and 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive st...

Page 133: ...DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Access time BD DVD Random 230 ms 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD RAM 9 MB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16X CD RW 2 400 KB sec ...

Page 134: ... R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8x DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 ...

Page 135: ... specifications Hardware DMA System function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Not applicable DMA6 Not assigned DMA7 Not assigned ExpressCard controller can use DMA 1 2 or 5 ...

Page 136: ...t controller 2937 Mobile Intel 4 Series express chipset family IRQ17 High definition audio controller Intel ICH9 Family USB universal host controller 2938 Marvell Yukon 88E8072 PCIE gigabit Ethernet controller IRQ18 Intel ICH9 Family USB universal host controller 2939 Intel ICH9 Family USB universal host controller 2936 IRQ19 Intel ICH9 Family USB2 enhanced controller 293C IRQ20 Intel ICH9 Family ...

Page 137: ...tural keyboard 061 Motherboard resources 062 Microsoft ACPI compliant embedded controller 063 Motherboard resources 064 Standard 101 102 key or Microsoft natural keyboard 065 Motherboard resources 066 Microsoft ACPI compliant embedded controller 067 Motherboard resources 070 Motherboard resources 071 077 System CMOS real time clock 080 Motherboard resources 081 091 Direct memory access controller ...

Page 138: ...ily PCI express root port3 2944 7000 701F ICH9M E M SATA AHCI controller 7020 703F ICH9 family USB universal host controller 2936 7040 705F ICH9 family USB universal host controller 2935 7060 707F ICH9 family USB universal host controller 2934 7080 709F ICH9 family USB universal host controller 2939 70A0 70BF ICH9 family USB universal host controller 2938 70C0 70DF ICH9 family USB universal host c...

Page 139: ... used in the computer The screws listed in this section are available in the Screw Kit spare part number 496890 001 Phillips PM2 0 6 0 captive screw Where used 3 captive screws that secure the hard drive cover to the computer screws are secured by C clips Color Quantity Length Thread Head diameter Black 3 6 0 mm 2 0 mm 5 0 mm ...

Page 140: ...tenance and Service Guide Screw listing Phillips PM3 0 4 0 screw Where used 4 screws that secure the hard drive bracket to the hard drive Color Quantity Length Thread Head diameter Silver 4 4 0 mm 3 0 mm 5 0 mm ...

Page 141: ...intenance and Service Guide 7 3 Phillips PM2 0 4 0 screw Where used 2 screws that secure the top cover to the base enclosure in the hard drive bay Color Quantity Length Thread Head diameter Black 4 4 0 mm 2 0 mm 4 5 mm ...

Page 142: ...7 4 Maintenance and Service Guide Screw listing Where used 2 screws that secure the system board to the base enclosure ...

Page 143: ...ting Maintenance and Service Guide 7 5 Phillips PM2 5 3 0 screw Where used One screw that secures the WLAN module bracket to the computer Color Quantity Length Thread Head diameter Silver 2 3 0 mm 2 5 mm 5 0 mm ...

Page 144: ...7 6 Maintenance and Service Guide Screw listing Where used One screw that secures the SIM slot board to the computer ...

Page 145: ... that secures the optical drive to the computer 2 Three screws that secure the keyboard to the computer 3 Two screws that secure the switch cover to the computer 4 Four screws that secure the top cover to the base enclosure Color Quantity Length Thread Head diameter Black 10 8 0 mm 2 0 mm 5 0 mm ...

Page 146: ...Maintenance and Service Guide Screw listing Phillips PM2 0 3 0 screw Where used 2 screws that secure the WWAN module to the computer Color Quantity Length Thread Head diameter Black 27 3 0 mm 2 0 mm 4 5 mm ...

Page 147: ...w listing Maintenance and Service Guide 7 9 Where used 2 screws that secure the optical drive bracket to the optical drive Where used 5 screws that secure the switch cover to the computer in the battery bay ...

Page 148: ... Maintenance and Service Guide Screw listing Where used 3 screws that secure the speaker assembly to the top cover Where used 4 screws that secure the hinges to the display panel on AntiGlare display panels ...

Page 149: ...Screw listing Maintenance and Service Guide 7 11 Where used 2 screws that secure top cover to the base enclosure Where used 4 screws that secure the top cover to the base enclosure ...

Page 150: ...ws that secure the fingerprint reader board and bracket to the top cover Where used 1 One screw that secures the LED board to the base enclosure 2 One screw that secures the audio board to the base enclosure 3 One screw that secures the USB board to the base enclosure ...

Page 151: ...isting Maintenance and Service Guide 7 13 Phillips PM2 5 6 0 screw Where used 2 screws that secure the display assembly to the computer Color Quantity Length Thread Head diameter Silver 4 6 0 mm 2 5 mm 5 0 mm ...

Page 152: ...7 14 Maintenance and Service Guide Screw listing Where used 2 screws that secure the display enclosure to the display assembly on AntiGlare display assemblies ...

Page 153: ...and Service Guide 7 15 Phillips PM2 5 4 0 screw Where used 6 screws that secure the display hinges to the display assembly on AntiGlare display assemblies Color Quantity Length Thread Head diameter Silver 6 4 0 mm 2 5 mm 5 0 mm ...

Page 154: ...aintenance and Service Guide Screw listing Phillips PM2 0 6 0 screw Where used 3 screws that secure the top cover to the base enclosure Color Quantity Length Thread Head diameter Silver 3 6 0 mm 2 0 mm 4 5 mm ...

Page 155: ... PM2 0 7 0 captive screw Where used 4 captive screws that secure the fan heat sink assembly to the system board on computer models equipped with graphics subsystems with discrete memory Color Quantity Length Thread Head diameter Silver 4 7 0 mm 2 0 mm 5 0 mm ...

Page 156: ... 18 Maintenance and Service Guide Screw listing Where used 4 captive screws that secure the fan heat sink assembly to the system board on computer models equipped with graphics subsystems with UMA memory ...

Page 157: ...install a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create Computers with a solid...

Page 158: ...tinue the disc creation process To create a set of recovery discs 1 Select Start All Programs Recovery Manager Recovery Manager Recovery Manager opens 2 Click Advanced Options If you are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 3 Click Recovery disc creation and then click Next 4 Follow the on screen instructions Backing...

Page 159: ...for your system files and settings When to create restore points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start Control Panel System and Maintenance System 2 In the left pane click System Protecti...

Page 160: ... the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery select models only If your computer includes an...

Page 161: ...a solid state drive SSD may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start right click Computer click Manage and then click HP recommends that you create recovery discs to be sure that you can restore your system to...

Page 162: ...d paste the image into a word processing document a Display the screen b Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document click Edit and then click Paste d Save the document You can back up your information to an optional external hard drive a network drive or discs When backing up to discs use any of the...

Page 163: ...t click Control Panel click System and Security and then click System 2 In the left pane click System protection 3 Click the System Protection tab 4 Under Production Settings select the disk for which you want to create a restore point 5 Click Create 6 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the com...

Page 164: ...does not have a recovery partition you will not be able to recover using this procedure Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software On some models you can perform a recovery from the partition on the hard drive accessed by pressing either the Start button or f11 This restores the computer to its factory ...

Page 165: ...nd Service Guide 9 1 9 Connector pin assignments Audio in microphone Audio out headphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground ...

Page 166: ...gnments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock ...

Page 167: ... TDMS data 2 shield 3 TDMS data 2 4 TDMS data 1 5 TDMS data 1 shield 6 TDMS data 1 shield 7 TDMS data 0 8 TDMS data 0 shield 9 TDMS data 0 10 TDMS clock 11 TDMS data clock shield 12 TDMS data clock 13 Consumer electronics control 14 Not connected 15 Display data channel DDC clock 16 DDC data 17 Ground 18 5V Power 19 Hot plug detect ...

Page 168: ...nce and Service Guide Connector pin assignments RJ 45 network Universal Serial Bus Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground ...

Page 169: ... all countries and regions The requirements listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum curr...

Page 170: ...PT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a tw...

Page 171: ... When you remove these components handle them carefully Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site...

Page 172: ... assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 ...

Page 173: ...verter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel ...

Page 174: ...nel frame 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel ...

Page 175: ...de down 17 Remove the backlight frame from the display panel ÅWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame ...

Page 176: ...m the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight ...

Page 177: ...oth cable spare part number 3 35 Bluetooth module removal 4 49 spare part number 3 7 3 22 4 49 Bluetooth module cable spare part number 3 8 3 29 4 49 Blu ray ROM DVD R RW SuperMulti DL Drive precautions 4 2 removal 4 23 spare part number 3 35 spare part numbers 3 9 3 20 3 29 4 23 specifications 6 5 boot options 5 4 boot order 5 4 bottom components 2 9 button components 2 2 button sound 5 4 buttons...

Page 178: ...ot order 5 4 DVD RW and CD RW SuperMulti Double Layer Drive precautions 4 2 removal 4 23 spare part number 3 9 3 20 3 28 3 35 4 23 specifications 6 6 E electrostatic discharge 4 2 equipment guidelines 4 4 eSATA USB port 2 7 esc key 2 3 Ethernet product description 1 4 exiting the Setup Utility 5 3 ExpressCard slot 2 7 ExpressCard slot bezel illustrated 3 19 external media card product description ...

Page 179: ...8 power 2 4 2 6 TouchPad 2 5 volume down 2 4 volume mute 2 4 volume up 2 4 wireless 2 4 M Main menu Setup Utility 5 3 mass storage devices spare part numbers 3 20 memory module removal 4 10 spare part numbers 3 14 3 37 4 10 memory product description 1 3 memory test 5 4 microphone 2 1 microphone jack connector pinout 9 1 location 2 6 microphone product description 1 4 model name 3 1 4 5 monitor po...

Page 180: ...ry partition 8 1 recovery system 8 1 8 4 recycling battery 11 1 display components 11 1 removal replacement preliminaries 4 1 procedures 4 5 restore points 8 3 8 7 restoring default settings in the Setup Utility 5 2 right side components 2 7 RJ 45 jack connector pinout 9 4 location 2 7 RTC battery removal 4 22 spare part number 3 14 3 30 4 22 Rubber Feet Kit spare part number 3 9 3 30 4 6 S safegu...

Page 181: ...utton 2 5 TouchPad light 2 5 TouchPad on off button 2 5 TouchPad scroll zone 2 5 U Universal Serial Bus USB port connector pinout 9 4 location 2 8 USB board removal 4 51 spare part number 3 8 3 29 4 51 using system restore 8 3 V vents 2 7 2 9 Virtualization Technology 5 4 volume down light 2 4 volume mute button 2 2 volume mute light 2 4 volume scroll zone 2 2 volume up light 2 4 W warranty period...

Page 182: ...Index 6 Maintenance and Service Guide ...

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