HP Pavilion dm4-2100 Getting Started Manual Download | Manualshive

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3.

Unplug the power cord from the AC outlet.

4.

Turn the computer upside down on a flat surface and remove the battery.

5.

Loosen the 2 memory module compartment cover screws

(1)

.

6.

Remove the memory module compartment cover

(2)

.

7.

If you are replacing a memory module, remove the existing memory module:

a.

Pull away the retention clips

(1)

on each side of the memory module.

The memory module tilts up.

36

Chapter 6 Maintenance

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Summary of Contents for Pavilion dm4-2100

Page 1: ...Getting Started HP Notebook ...

Page 2: ...e for technical or editorial errors or omissions contained herein First Edition August 2011 Document Part Number 660679 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the ...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...y 13 Rear 14 Bottom 15 3 HP QuickWeb 16 Getting started 16 Starting HP QuickWeb 17 4 Networking 18 Using an Internet service provider ISP 19 Connecting to a wireless network 19 Connecting to an existing WLAN 19 Setting up a new WLAN network 20 Configuring a wireless router 21 Protecting your WLAN 21 5 Keyboard and pointing devices 22 Using the keyboard 23 Using the action keys 23 v ...

Page 6: ...and recovery 39 Restore 40 Creating restore media 40 Performing a system restore 41 Restoring using the dedicated recovery partition select models only 41 Restoring using the restore media 42 Changing the computer boot order 43 Backing up and recovering your information 43 Using Windows Backup and Restore 44 Using Windows system restore points 45 When to create restore points 45 Create a system re...

Page 7: ...Index 52 vii ...

Page 8: ...viii ...

Page 9: ...tes For more information refer to the HP Notebook Reference Guide For instructions on accessing this guide refer to Finding information on page 2 Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 22 for additional information Create recovery discs or a recovery flash drive Recover the operating sy...

Page 10: ...puter How to protect the computer How to care for the computer How to update the software Help and Support To access Help and Support select Start Help and Support NOTE For country or region specific support go to http www hp com support select your country or region and follow the on screen instructions Operating system information Software driver and BIOS updates Troubleshooting tools How to acc...

Page 11: ...ectronic guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy at http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle ...

Page 12: ... TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on and off Quickly double tap the TouchPad button to turn the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Chapter 2 Getting to know your computer ...

Page 13: ...e The computer is in the Sleep state Off The computer is off or in Hibernation NOTE Another power light is located on the left side of the computer 2 Mute light Amber Computer sound is off Off Computer sound is on 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 4 Caps lock ligh...

Page 14: ...ent Description 5 TouchPad light On The TouchPad is off Off The TouchPad is on 6 Fingerprint reader light White Fingerprint read is good Amber Fingerprint read is bad 6 Chapter 2 Getting to know your computer ...

Page 15: ...en the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options or refer to the HP Notebook Reference Guide 2 Fingerp...

Page 16: ...eys are disabled it also executes frequently used system functions when pressed in combination with a function key For more information refer to Using the action keys on page 23 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Action keys Execute frequently used system functions 8 Chapter 2 Getting to know your c...

Page 17: ...Description 1 Media Card Reader Supports the following digital card formats MultiMediaCard Secure Digital SD Card Secure Digital High Capacity SDHC Memory Card standard and large size 2 Speakers 2 Produce sound Front 9 ...

Page 18: ...ices 4 Battery light White The computer is connected to external power and the battery is fully charged Blinking white The computer is in the Sleep state Amber A battery is charging Blinking The battery has reached a low or critical battery level or there is a battery error When a battery reaches a critical battery level the battery light begins blinking rapidly 5 Power connector Connects an AC ad...

Page 19: ... putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 5 Hard drive light Blinking white The hard drive is being accessed Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive NOTE For information on HP ProtectSma...

Page 20: ...work is showing activity 9 RJ 45 network jack Connects a network cable 10 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 11 USB port Connects optional USB devices 12 Chapter 2 Getting to know your computer ...

Page 21: ... video and captures still photographs To use the webcam select Start All Programs Communication and Chat CyberLink YouCam 5 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and ...

Page 22: ... to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 14 Chapter 2 Getting to know your computer ...

Page 23: ...ry release latch Releases the battery from the battery bay 4 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Hard drive bay Holds the hard drive 6 Memory module compartment Contains the memory module slots Bottom 15 ...

Page 24: ... includes the following features Web browser Search and browse the Web and create links to your favorite Web sites Skype Communicate using Skype an application that uses voice over Internet protocol VoIP Skype lets you make conference calls or have video chats with one or more people at a time You can also make long distance phone calls to land lines Widgets Start using widgets for news weather so...

Page 25: ... in Hibernation press the key to open HP QuickWeb When the computer is in Microsoft Windows press the key to open the default Web browser When the computer is in HP QuickWeb press the key to open the Web browser NOTE If your computer does not have HP QuickWeb software the key does not start QuickWeb or perform any action or function in QuickWeb NOTE For more information refer to the HP QuickWeb so...

Page 26: ...port one or both of the following types of Internet access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 19 or Setting up a new WLAN network on page 20 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 18 Chapter 4 Networ...

Page 27: ...d You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP and the ISP has provided you with information such as ...

Page 28: ...ervice purchased from an Internet service provider ISP A wireless router purchased separately 2 Your new wireless computer 3 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your network grows additional wireless and wired comp...

Page 29: ...work Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLA...

Page 30: ...5 Keyboard and pointing devices Using the keyboard Using pointing devices 22 Chapter 5 Keyboard and pointing devices ...

Page 31: ...cription f1 Opens Help and Support which provides information about your Windows operating system and computer answers to questions and tutorials and updates to your computer Help and Support also provides automated troubleshooting and links to support specialists f2 Decreases the screen brightness level incrementally when you hold down this key f3 Increases the screen brightness level incremental...

Page 32: ... To establish a wireless connection a wireless network must also be set up Using pointing devices NOTE In addition to the pointing devices included with your computer you can use an external USB mouse purchased separately by connecting it to one of the USB ports on the computer Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices such as bu...

Page 33: ... display icons indicate the TouchPad status when the TouchPad is turned off or on The following table shows and describes the TouchPad display icons TouchPad light Icon Description Amber Indicates that the TouchPad is off Off Indicates that the TouchPad is on Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Using pointing devices 25 ...

Page 34: ...lace two fingers on the TouchPad at the same time NOTE TouchPad gestures are not supported in all programs To turn the gestures on and off 1 Select Start Control Panel Hardware and Sound 2 Under Devices and Printers click Mouse 3 Click the Multitouch Gestures tab and then select the gesture that you want to turn on or off 4 Click Apply and then click OK 26 Chapter 5 Keyboard and pointing devices ...

Page 35: ...OTE Scrolling speed is controlled by finger speed NOTE Two finger scrolling is enabled at the factory Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together NOTE Pinching zooming is enabled at the factory Using poin...

Page 36: ...er in the TouchPad zone Move the right forefinger around the anchored finger in a sweeping motion moving from 12 o clock to 3 o clock To reverse the rotation move your right forefinger from 3 o clock to 12 o clock NOTE Rotating is disabled at the factory 28 Chapter 5 Keyboard and pointing devices ...

Page 37: ...you 2 Insert the battery 1 into the battery bay until it is seated The battery release latch automatically locks the battery into place 2 To remove the battery CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the bat...

Page 38: ...3 Remove the battery from the computer 2 30 Chapter 6 Maintenance ...

Page 39: ... turn the computer on by pressing the power button Then shut down the computer through the operating system Removing the hard drive 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface and remove the battery 5 Loosen the 2 memory module compartment cover s...

Page 40: ...e small black plastic tab firmly to disconnect the hard drive cable from the system board 1 10 Grasp the tab and lift the hard drive 2 out of the hard drive bay 11 Disconnect the hard drive cable from the hard drive 1 32 Chapter 6 Maintenance ...

Page 41: ...bracket covering 3 Installing a hard drive 1 Insert the hard drive into the hard drive bracket covering 1 2 Replace the hard drive screws 2 and connect the hard drive cable to the hard drive 3 3 Insert the hard drive into the hard drive bay 1 Replacing or upgrading the hard drive 33 ...

Page 42: ...ard 2 5 Align the tabs on the hard drive cover with the notches on the computer and close the cover 1 6 Tighten the hard drive cover screws 2 7 Align the tabs 1 on the memory module compartment cover with the notches on the computer 8 Close the cover 2 34 Chapter 6 Maintenance ...

Page 43: ... ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are identical To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer ...

Page 44: ...he battery 5 Loosen the 2 memory module compartment cover screws 1 6 Remove the memory module compartment cover 2 7 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up 36 Chapter 6 Maintenance ...

Page 45: ...e it in an electrostatic safe container 8 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the m...

Page 46: ...mory module be sure that you do not bend the memory module 9 Align the tabs 1 on the memory module compartment cover with the notches on the computer 10 Close the cover 2 11 Tighten the 2 memory module compartment cover screws 3 12 Replace the battery 13 Turn the computer right side up and then reconnect external power and external devices 14 Turn on the computer 38 Chapter 6 Maintenance ...

Page 47: ...tem and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature Performing a system restore from the partition recovery discs or a recovery flash drive Backing up your information Recovering a program or driver 39 ...

Page 48: ...son you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place NOTE If your computer does not include an integrated optical drive you can...

Page 49: ...s System Restore If you have not already tried these features try them before using HP Recovery Manager HP Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models on...

Page 50: ... then restart the computer or Insert the recovery flash drive into a USB port on your computer and then restart the computer NOTE If the computer does not automatically restart in the HP Recovery Manager the computer boot order needs to be changed 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions 42 Chapter 7 Backup and recovery ...

Page 51: ...if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times At regularly scheduled times TIP Set reminders to back up your information perio...

Page 52: ... before you start the backup process Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to schedule and create a backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prom...

Page 53: ...ly whenever the computer is functioning optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a rest...

Page 54: ...8 Customer support Contacting customer support Labels 46 Chapter 8 Customer support ...

Page 55: ...P NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone numbers Locate an HP service cent...

Page 56: ... regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certifica...

Page 57: ...9 Specifications Input power Operating environment 49 ...

Page 58: ...be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage and current 18 5 V dc 3 5 A 65W or 19 0 V dc 4 74 A 90W DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway with phase to phase voltag...

Page 59: ... 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 51 ...

Page 60: ... top 4 connector power 10 D DC plug of external HP power supply 50 E esc key identifying 8 external monitor port 11 F f11 41 fingerprint reader light identifying 6 fingerprint reader identifying 7 fn key identifying 8 H hard drive installing 33 removing 31 hard drive bay identifying 15 hard drive light 11 HDMI port identifying 12 headphone audio out jack 11 HP Recovery Manager 41 I input power 50 ...

Page 61: ...egulatory information regulatory label 48 wireless certification labels 48 restore points 45 RJ 45 network jack identifying 12 RJ 45 network light identifying 12 rotating TouchPad gesture 28 S scrolling TouchPad gesture 27 security cable slot identifying 11 serial number 48 serial number computer 48 setup of WLAN 20 SIM slot identifying 15 SIM slot identifying 15 slots Memory module 15 security ca...

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