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HP Pavilion 15, Maintenance And Service Manual

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Mass storage devices

Item

Component

Spare part number

(1)

Hard drive (does not include the hard drive rubber bracket, hard drive connector cable, or screws)

 

1 TB, 5400 rpm, 9.5 mm available for Windows 8.1 and Windows 7

778192-005

 

750 GB, 5400 rpm, 9.5 mm available for Windows 8.1 and Windows 7

778190-005

 

500 GB 5400 rpm 9.5 mm available for Windows 8.1 and Windows 7

778188-005

 

500 GB 5400 rpm 7 mm hybrid

732000-005

 

1 TB, 5400 rpm 9.5 mm

731999-005

 

750 GB 5400 rpm + 8 GB NAND hybrid, 9.5 mm

732001-005

 

1.5 TB, 5400 rpm 9.5 mm for HP Pavilion 15 Notebooks and AMD computers only

747375-005

 

Hard Drive Hardware Kit, for HP Pavilion 17 Notebook PC

773501-001

 

Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC

762504-001

 

Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in natural silver

763100-001

 

Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in snow white

763101-001

 

Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in aqua blue

763103-001

 

Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in vibrant red

763102-001

 

Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in neon purple

778265-001

 

Hard Drive Hardware Kit, for HP Pavilion 15 Notebook PC in for Beats Audio

767516-001

 

Hardware sleeve for HP Pavilion 17 Notebook PC

777944-001

 

Hardware sleeve for HP Pavilion 15 Notebook PC

776506-001

(2)

Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive bezel and bracket):

 

For HP Pavilion 17 Notebook PC

 

 

Aqua blue finish

765793-001

 

Natural silver finish

763426-001

 

Snow white finish

765787-001

Mass storage devices 43

Summary of Contents for Pavilion 15

Page 1: ...HP Pavilion 17 Notebook PC HP Pavilion 15 Notebook PC Maintenance and Service Guide ...

Page 2: ... all editions of Windows 8 This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 8 functionality See http www microsoft com for details The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such pro...

Page 3: ...hat should only be accessed by an authorized service provider See Chapter 5 Removal and replacement procedures for Customer Self Repair parts for details Accessing parts described in Chapter 6 Removal and replacement procedures for Authorized Service Provider only parts can damage the computer or void your warranty iii ...

Page 4: ...iv Important Notice about Customer Self Repair Parts ...

Page 5: ...ow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of In...

Page 6: ...vi Safety warning notice ...

Page 7: ...lustrated parts catalog 20 Computer major components 20 Display assembly subcomponents 40 Mass storage devices 43 Miscellaneous parts 44 Sequential part number listing 45 4 Removal and replacement procedures preliminary requirements 70 Tools required 70 Service considerations 70 Plastic parts 70 Cables and connectors 71 Drive handling 71 Grounding guidelines 72 Electrostatic discharge damage 72 Pa...

Page 8: ...odules 116 RTC battery 117 Power connector 118 Fan 119 Heat sink 120 Power button board 123 7 Windows Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI 124 Starting Setup Utility BIOS 124 Updating the BIOS 124 Determining the BIOS version 124 Downloading a BIOS update 125 Using HP PC Hardware Diagnostics UEFI 126 Downloading HP PC Hardware Diagnostics UEFI to a USB device 126 8 Ubuntu L...

Page 9: ...the HP Recovery partition select models only 138 Using HP Recovery media to recover 139 Changing the computer boot order 139 Removing the HP Recovery partition select models only 139 11 Backing up restoring and recovering 140 Creating backups 140 Creating recovery media to recover the original system 140 What you need to know 140 Creating the recovery media 141 Creating system restore points 141 W...

Page 10: ...r boot order 144 12 Ubuntu Linux Backing up restoring and recovering 146 Performing a system recovery 146 Creating the restore DVDs 146 Creating a restore image on a USB device 146 Performing recovery using the restore media 147 Backing up your information 147 13 Power cord set requirements 149 Requirements for all countries 149 Requirements for specific countries and regions 150 14 Recycling 152 ...

Page 11: ... 2 0 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W Intel Intel Core i7 4510U 2 0 GHz processor SC turbo up to 3 1 GHz 4 MB L3 cache dual core 15 W Intel Core i7 4500U 1 8 GHz SC turbo up to 3 0 GHz 1600 MHz 4 B L3 dual core 15 W Intel Core i5 4210U 1 7 GHz processor SC turbo up to 2 7 GHz 3 MB L3 cache dual core 15 W available for Windows 8 1 and Windows 7 Intel Core i5 4200U 1 6 GHz SC turbo up to 2 ...

Page 12: ... for use with 4th Generation Intel Core processors Intel HD Graphics for use with 4th Generation Intel Pentium processors Switchable discrete graphics HD decode DX11 and HDMI Px7 0 Optimus GPS GPU Performance Scaling NVIDIA NI5S_GT GeForce 840M with up to 2048 MB of dedicated video memory 256 M x16 DDR3 900 MHz x 4 PCs 1 GHz downgrade to 900 MHz 64 bit available for Windows 8 1 and Windows 7 NVIDI...

Page 13: ...perating system 4096 MB 4096 MB 1 or 2048 MB 2 16384 MB 8192 MB x 2 Two SODIMM memory module slots select models only DDR3L 1600 MHz dual channel support DDR3L 1333 MHz dual channel support Max DDR3L 1600MHz Single Channel Support DDR3 1333MHz Dual Channel Support DDR3L 1600 downgraded to DDR3 1333 DDR3L 1333MHz Single Channel Support DDR3L 1600MHz downgrade to DDR3L 1333MHz One SODIMM slot NON cu...

Page 14: ...D Audio Supports Dragon Notes for AMD models only Ethernet Integrated 10 100 NIC Wireless Integrated wireless local area network WLAN options by way of wireless module One half size mini card PCI Express HMC PCIe slot Two WLAN antennas built into display assembly Compatible with Miracast certified devices Support for the following WLAN formats Qualcomm Atheros AR9485 802 11 bgn 1x1 Wi Fi adapter w...

Page 15: ...phone audio in mono microphone RJ 45 Ethernet USB 3 0 2 ports USB 2 0 1 port HDMI version 1 4 output supporting 1920 x 1080 60 Hz Hot Plug Unplug and auto detect for correct output to wide aspect versus standard aspect video Keyboard pointing devices Full Size Textured island style Keyboard with numeric key pad black Full Size Textured island style Keyboard with numeric key pad white Clickpad with...

Page 16: ...system Preinstalled Windows 8 1 Standard 64 bit Windows 8 1 Professional 64 bit Windows 7 FreeDOS 2 0 for Intel models only Ubuntu Linux Serviceability End user replaceable parts AC adapter Battery Optical drive 6 Chapter 1 Product description ...

Page 17: ...Windows 7 Information 1 Select Start Control Panel 2 Select System and Security select System and then click Device Manager in the left column A list displays all the devices installed on your computer To find out information about system hardware components and the system BIOS version number press fn esc Locating software To find out what software is installed on your computer From the Start scre...

Page 18: ... jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app For Windows 7 to access the user guide...

Page 19: ...inking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive 3 Audio out headphone Audio in microphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal inj...

Page 20: ...ve Depending on your computer model reads an optical disc or reads and writes to an optical disc NOTE For disc compatibility information go to the Help and Support web page Follow the web page instructions to select your computer model Select Drivers Downloads and then follow the on screen instructions 10 Chapter 2 External component identification ...

Page 21: ...al components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 6 USB 3 0 ports 2 Each USB 3 0 port connects an optional USB device such as a keyboard mouse external drive printer scann...

Page 22: ... fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 7 USB 3 0 ports 2 Each USB 3 0 port connects an optional USB device such as a ...

Page 23: ... allow you to video conference and chat online using streaming video To use the webcam from the Start screen type camera and then select Camera from the list of applications For Windows 7 select Start All Programs Communication and Chat Cyberlink YouCam 5 The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from ...

Page 24: ... pointer or activate items on the screen NOTE The TouchPad also supports edge swipe gestures 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 14 Chapter 2 External component identification ...

Page 25: ...mputer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power 2 Caps lock light On Caps lock is on which switches the keys to all capital letters 3 Mute light Amber Computer sound is off Off Computer sound is on Top 15 ...

Page 26: ...on will result in the loss of unsaved information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings see your power options From the Start screen type power select Power and sleep settings and then select Power and sleep from the list of a...

Page 27: ...functions NOTE On select models the f5 action key turns the keyboard backlight feature off or on 5 num lock key Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function found on an external keypad this function is turned on at the factory and the navigational function indicated by the directional arrows on the keys NOTE The keypad func...

Page 28: ...uter model Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Battery release latch Releases the battery 5 Optical drive access Access to remove the optical drive 18 Chapter 2 External component identification ...

Page 29: ...he service label on your computer Component 1 Serial number 2 Product number 3 Warranty period 4 Model number select models only Microsoft Certificate of Authenticity label select models only prior to Windows 8 Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system HP platforms preinstalled with Windows 8 or Windows 8 1 do not have the physical...

Page 30: ...ajor components NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer See Bottom on page 18 for details 20 Chapter 3 Illustrated parts catalog ...

Page 31: ...t Spare part number 1 Display assembly 15 6 in Display assembly 17 3 in Flat display assembly for use with HP Pavilion Notebooks This display assembly is spared at the subcomponent level Computer major components 21 ...

Page 32: ...and numeric keypad black for use in Turkey 762529 141 With full size textured island style Keyboard and numeric keypad black for use in Greece 762529 151 With full size textured island style Keyboard and numeric keypad black for use in Latin America 762529 161 With full size textured island style Keyboard and numeric keypad black for use in Saudi Arabia 762529 171 With full size textured island st...

Page 33: ...Pad and numeric keypad white for use in the United States 762530 001 With full size textured island style Keyboard and numeric keypad white for use in the United Kingdom 762530 031 With full size textured island style Keyboard and numeric keypad white for use in Germany 762530 041 With full size textured island style Keyboard and numeric keypad white for use in France 762530 051 With full size tex...

Page 34: ... 762530 BA1 With full size textured island style Keyboard and numeric keypad white for use in Israel 762530 BB1 With full size textured island style Keyboard and numeric keypad white for use in Switzerland 762530 BG1 With full size textured island style Keyboard and numeric keypad white for use in Canada 762530 DB1 With full size textured island style Keyboard and numeric keypad white for use in t...

Page 35: ...States 765806 001 With full size textured island style Keyboard and numeric keypad black for use in the United Kingdom 765806 031 With full size textured island style Keyboard and numeric keypad black for use in Germany 765806 041 With full size textured island style Keyboard and numeric keypad black for use in France 765806 051 With full size textured island style Keyboard and numeric keypad blac...

Page 36: ...numeric keypad white for use in the United States 765807 001 With full size textured island style Keyboard and numeric keypad white for use in the United Kingdom 765807 031 With full size textured island style Keyboard and numeric keypad white for use in Germany 765807 041 With full size textured island style Keyboard and numeric keypad white for use in France 765807 051 With full size textured is...

Page 37: ...style Keyboard and numeric keypad white for use in Canada 765807 DB1 With full size textured island style Keyboard and numeric keypad white 765807 DH1 With full size textured island style Keyboard and numeric keypad white for use in Nordic regions 765807 FL1 3 Power button board includes cable For HP Pavilion15 Notebook PC computer models 762496 001 For HP Pavilion17 Notebook PC computer models 76...

Page 38: ... and Windows 7 724935 005 6 Battery Board For use only with HP Pavilion 17 Notebook PC 763710 001 7 USB board For use with HP Pavilion 17 Notebook PC computer models 767120 001 For use with HP Pavilion 15 Notebook PC computer models 762497 001 8 System board includes replacement thermal material For computer models equipped with Intel processors and UMA graphics Intel Core i5 4210U 1 7 GHz process...

Page 39: ...z 3 MB L3 Dual 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 774768 001 Intel Core i3 4030U 1 9 GHz 1600 MHz 3 MB L3 dual 15 W for use with Windows Standard HP Pavilion 15 Notebook PC available for Windows 8 1 and Windows 7 774768 501 Intel Core i3 4030U 1 9 GHz 1600 MHz 3M B L3 dual 15 W for use with Windows Professional HP Pavilion 15 Notebook PC available for Windows 8 1...

Page 40: ...ache quad core SDP 4 5 W for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 787484 001 Intel Pentium N3540 2 16 turbo up to 2 66 GHz 2 MB L2 cache quad core SDP 4 5 W for use with Windows Standard HP Pavilion 15 Notebook PC 787484 501 Intel Celeron N2840 2 16 up to 2 58 GHz 1333 MHz 2 MB L2 dual SDP4 5 W for use with FreeDOS and Ubuntu Linux for use with Windows Standard HP Pavilion ...

Page 41: ...se with Windows Standard HP Pavilion 17 Notebook PC 778948 501 Intel Core 830M i5 4200U 1 6GHz SC turbo up to 2 6GHz 1600MHz 2 MB L3 Dual 15W for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC 778949 001 Intel Core 830M i5 4200U 1 6GHz SC turbo up to 2 6GHz 1600MHz 2 MB L3 Dual 15 W for use with Windows Standard HP Pavilion 17 Notebook PC 778949 501 Intel Core 840M i7 4510U 2 0 GHz p...

Page 42: ...for use with Windows Professional HP Pavilion 15 Notebook PC available for Windows 8 1 and Windows 7 766473 601 Intel Core 830M i5 4210U 1 7 GHz processor SC turbo up to 2 7 GHz 2 MB L3 cache dual core 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC 767414 001 Intel Core 830M i5 4210U 1 7 GHz processor SC turbo up to 2 7 GHz 2 MB L3 cache dual core 15 W for use with Windows S...

Page 43: ... L3 dual core 15W for use with Windows Standard HP Pavilion 15 Notebook PC available for Windows 8 1 and Windows 7 774772 501 Intel Core 830Mi3 4030U 1 9 GHz 1600MHz 2 MB L3 Dual 15W for use with Windows Professional HP Pavilion 15 Notebook PC available for Windows 8 1 and Windows 7 774772 601 Intel Core 830M i3 4010U 1 7 GHz processor 2 MB L3 cache dual core 15 W for use with FreeDOS and Ubuntu L...

Page 44: ... Linux HP Pavilion 17 Notebook PC 782940 001 Intel Pentium 830M N3530 turbo up to 2 58 GHz 2 MB L2 cache quad core SDP 4 5 W for use with Windows Standard HP Pavilion 17 Notebook PC 782940 501 Intel Pentium 830M N3530 turbo up to 2 58 GHz 2 MB L2 cache quad core SDP 4 5 W for use with Windows Professional HP Pavilion 17 Notebook PC 782940 601 For computer models equipped with AMD processors and UM...

Page 45: ... L2 1600 MHz DDR3L quad core 15 W for use with Windows Standard HP Pavilion 15 Notebook PC 762528 501 AMD A4 6210 1 8 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W for use with Windows Professional HP Pavilion 15 Notebook PC 762528 601 EI 6010 1 35 GHz 1 MB L2 Dual 10W Max DDR3L 1333 for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC 763423 001 EI 6010 1 3 5GHz 1MB L2 Dual 10W Max DDR3L ...

Page 46: ...avilion 17 Notebook PC 763427 001 AMD A8 6410 2 4 GHz 2 0 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W for use with Windows Standard HP Pavilion 17 Notebook PC 763427 501 AMD M260 A8 6410 2 4 GHz 2 0 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 762531 001 AMD M260 A8 6410 2 4 GHz 2 0 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W for use with W...

Page 47: ...ith UMA graphics includes replacement thermal material For use with HP Pavilion 15 Notebook PC computer models For use only on computer models with Intel processors discrete memory 19 W 762524 001 For use only on computer models equipped with AMD processors and UMA graphics 19 W 767339 001 For use only on computer models equipped with AMD processors and discrete graphics 19 W 767340 001 For use on...

Page 48: ...ubwoofer For HP Pavilion 15 Notebook PC computer models for computers equipped with Beats Audio 766723 001 17 Hard drive does not include the hard drive rubber bracket hard drive connector cable or screws For specific hard drive spare parts see Mass storage devices on page 43 18 4 cell 41 WHr 2 8A H Li ion battery 756743 001 19 Optical drive For specific optical drives with spare part numbers see ...

Page 49: ...h Intel processors 780095 001 Vibrant red for use with Intel processors 780096 001 Aqua blue for use with Intel processors 780097 001 Neon purple for use with Intel processors 780099 001 For use with HP Pavilion 15 Notebook PC touchscreen computers 790018 001 For use with Intel processors for use with HP Pavilion 15 Notebook PC 788385 001 21 Base enclosure caps Included in the plastics kit For HP ...

Page 50: ... screws for HP Pavilion 17 Notebook PC 765356 001 For HP Pavilion 15 Notebook PC Display Hinge Kit non touchscreen includes left and right hinges and screws for HP Pavilion 17 Notebook PC 762520 001 Display Hinge Kit touchscreen includes left and right hinges and screws for HP Pavilion 17 Notebook PC 763105 001 3 15 6 LED BrightView HD SVA HD WLED SVA flat display panel includes screws 762513 001 ...

Page 51: ...creen includes adhesive and screws for HP Pavilion 17 and 15 Notebook PC 762545 001 6 Display panel SXGA cable for non Touchscreen models includes webcamera microphone module cable and screws for HP Pavilion 17 Notebook PC computer models 765785 001 Display panel SXGA cable for Touchscreen models includes webcamera microphone module cable and screws for HP Pavilion 17 Notebook PC computer models 7...

Page 52: ...l silver finish 762508 001 Snow white finish 762509 001 Vibrant red finish 762510 001 Neon purple finish 779639 001 Aqua blue finish Touchscreen 762517 001 Natural silver finish Touchscreen 762514 001 Snow white finish Touchscreen 762515 001 Vibrant red finish Touchscreen 762516 001 For Beats Audio Touchscreen 766724 001 Neon purple finish Touchscreen 778263 001 Display back cover includes screws ...

Page 53: ...15 Notebook PC 762504 001 Hard Drive Hardware Kit for HP Pavilion 15 Notebook PC in natural silver 763100 001 Hard Drive Hardware Kit for HP Pavilion 15 Notebook PC in snow white 763101 001 Hard Drive Hardware Kit for HP Pavilion 15 Notebook PC in aqua blue 763103 001 Hard Drive Hardware Kit for HP Pavilion 15 Notebook PC in vibrant red 763102 001 Hard Drive Hardware Kit for HP Pavilion 15 Noteboo...

Page 54: ...ire 4 5 mm for use with HP Pavilion 15 Notebook PC computer models only 714657 001 Power cord 3 pin black 1 0 m For use in North America 755530 001 For use in Argentina 755530 D01 For use in Australia for use with computer models with Intel processors 755530 011 For use in Brazil for use with computer models with Intel processors 755530 202 For use in Europe for use with computer models with Intel...

Page 55: ...odule for HP Pavilion 15 Notebook PC 670034 005 8 GB memory module for HP Pavilion 17 Notebook PC 691739 005 2 GB memory module for HP Pavilion 17 Notebook PC 691740 005 4 GB memory module 693374 001 8 GB memory module for HP Pavilion 15 Notebook PC 697917 001 RTC battery 701943 001 HDMI to VGA adapter for use with computer models with AMD processors 709848 005 Realtek RTL8188EE 802 11 bgn Wi Fi A...

Page 56: ... 755530 011 Power cord for use in Australia 3 pin black 1 0 m for use with computer models with Intel processors 755530 021 Power cord for use in Europe 3 pin black 1 0 m for use with computer models with Intel processors 755530 031 Power cord for use in the United Kingdom and Singapore 3 pin black 1 0 m for use with computer models with Intel processors 755530 061 Power cord for use in Italy 3 pi...

Page 57: ...ion 15 Notebook PC 762500 001 Base enclosure Vibrant red finish for use on HP Pavilion 15 Notebook PC 762501 001 Base enclosure for Beats Audio use on HP Pavilion 15 Notebook PC 762502 001 Speaker Kit includes left and right front speakers and cables for HP Pavilion 15 Notebook PC 762503 001 Optical drive DVD RW DL SuperMulti includes optical drive hardware kit with optical drive bezel and bracket...

Page 58: ...tebook PC 762522 001 Screw Kit for HP Pavilion 15 Notebook PC 762524 001 Heat sink for use only on computer models equipped with a graphics subsystem with AMD switchable discrete graphics 19 W for use with HP Pavilion 15 Notebook PC computer models 762525 001 TouchPad board with bracket and cable In Ash Silver for use with HP Pavilion 15 Notebook PC computer models 762526 001 System board AMD A8 6...

Page 59: ...nce 762529 061 Top cover includes keyboard and cable With full size textured island style Keyboard and numeric keypad black for use in Italy 762529 071 Top cover includes keyboard and cable With full size textured island style Keyboard and numeric keypad black for use in Spain 762529 131 Top cover includes keyboard and cable With full size textured island style Keyboard and numeric keypad black fo...

Page 60: ...ric keypad black for use in South Korea 762529 B31 Top cover includes keyboard and cable With full size textured island style Keyboard and numeric keypad black for International use 762529 BA1 Top cover includes keyboard and cable With full size textured island style Keyboard and numeric keypad black for use in the Adriatics 762529 BB1 Top cover includes keyboard and cable With full size textured ...

Page 61: ...and style Keyboard and numeric keypad White for use in Portugal 762530 141 Top cover includes keyboard and cable With full size textured island style Keyboard and numeric keypad White for use in Turkey 762530 151 Top cover includes keyboard and cable With full size textured island style Keyboard and numeric keypad White for use in Greece 762530 161 Top cover includes keyboard and cable With full s...

Page 62: ...rd and numeric keypad White for use in Adriatic 762530 BB1 Top cover includes keyboard and cable With full size textured island style Keyboard and numeric keypad White for use in Israel 762530 BG1 Top cover includes keyboard and cable With full size textured island style Keyboard and numeric keypad White for use in Switzerland 762530 DB1 Top cover includes keyboard and cable With full size texture...

Page 63: ...ypad red for use in the France 762533 071 Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black island style Keyboard and numeric keypad red for use in the Spain 762533 161 Top cover for HP Pavilion 15 Notebook PC computer models with full size textured black island style Keyboard numeric keypad red for use in the Latin America 762533 251 Top cover for HP Pavilion ...

Page 64: ...ber kit for HP Pavilion 15 Notebook PC 763105 001 Display Hinge Kit touchscreen includes left and right hinges and screws for HP Pavilion 17 Notebook PC 763420 001 System board AMD A6 6310 2 4 GHz 1 8 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC 763420 501 System board AMD A6 6310 2 4 GHz 1 8 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W fo...

Page 65: ...book PC 763427 501 System board AMD A8 6410 2 4 GHz 2 0 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W for use with Windows Standard HP Pavilion 17 Notebook PC 763428 001 System board AMD A76M FCH chipset AMD M260 A10 5745M 2 9 GHz 2 1 GHz 4 MB L2 1333 MHz DDR3L quad core 25 W for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC 763428 501 System board AMD A76M FCH chipset AMD M260 A10 5745...

Page 66: ...sembly for use only on computer models equipped with AMD processors and discrete graphics 25 W 764622 001 Display panel 15 6 WLED AG HD Touchscreen with bezel includes screws 764623 001 Display panel 15 6 WLED AG full HD SVA includes screws 765356 001 Display Hinge Kit touchscreen includes left and right hinges and screws for HP Pavilion 17 Notebook PC 765773 001 Display back cover includes screws...

Page 67: ...ive hardware kit with optical drive bezel and bracket aqua blue finish for HP Pavilion 17 Notebook PC 765806 001 Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island style Keyboard and numeric keypad black for use in the United States 765806 031 Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island style Keyboard and numeric keyp...

Page 68: ...eric keypad black for use in Romania 765806 A41 Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island style Keyboard and numeric keypad black for use in Belgium 765806 B31 Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island style Keyboard and numeric keypad black for International use 765806 BA1 Top cover for HP Pavilion 17 Note...

Page 69: ...d and numeric keypad white for use in the Portugal 765807 141 Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island style Keyboard and numeric keypad white for use in the Turkey 765807 151 Top cover for HP Pavilion 17 Notebook PC computer models with full size textured island style Keyboard and numeric keypad white for use in the Greece 765807 171 Top cover for HP...

Page 70: ...vackia 766469 001 System board Intel Core i5 4210U 1 7 GHz processor SC turbo up to 2 6 GHz 3 0 MB L3 cache dual core 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 766469 501 System board Intel Core i5 4210U 1 7 GHz processor SC turbo up to 2 6 GHz 3 0 MB L3 cache dual core 15 W for use with Windows Standard HP Pavilion 15 Notebook PC available for Windows 8 1 and Windows 7...

Page 71: ...HP Pavilion 15 Notebook PC available for Windows 8 1 and Windows 7 766476 601 System Board Intel Core 830M i5 4210U 1 7 GHz processor SC turbo up to 2 7 GHz 3 0 MB L3 cache dual core 15 W for use with Windows Professional HP Pavilion 15 Notebook PC available for Windows 8 1 and Windows 7 766478 001 Intel Core 830M i3 4010U 1 7 GHz processor 2 MB L3 cache dual core 15 W for use with FreeDOS and Ubu...

Page 72: ...60 A10 5745M 2 9 GHz 2 1 GHz 4 MB L2 1333 MHz DDR3L quad core 25 W for use with Windows Professional HP Pavilion 15 Notebook PC 766723 001 Subwoofer for HP Pavilion 15 Notebook PC computer models for computers equipped with Beats Audio 766724 001 Display back cover includes screws For Beats Audio Touchscreen for HP Pavilion 15 Notebook PC 766725 001 Base enclosure for Beats Audio Touchscreen for H...

Page 73: ... W for use with Windows Standard HP Pavilion 1 Notebook PC available for Windows 8 1 and Windows 7 767410 001 System board Intel Core i3 4030U 1 9 GHz 1600 MHz 3 MB L3 dual 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC 767410 501 System board Intel Core i3 4030U 1 9 GHz 1600 MHz 3 MB L3 dual 15 W for use with Windows Standard HP Pavilion 17 Notebook PC available for Windows...

Page 74: ...or 2 MB L3 cache dual core 15 W for use with Windows Standard HP Pavilion 17 Notebook PC 767419 001 System board Intel Pentium N3530 turbo up to 2 58 GHz 2 MB L2 cache quad core SDP 4 5 W for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC 767419 501 System board Intel Pentium N3530 turbo up to 2 58 GHz 2 MB L2 cache quad core SDP 4 5 W for use with Windows Standard HP Pavilion 17 Not...

Page 75: ...ntu Linux HP Pavilion 15 Notebook PC 774770 501 Intel Core 840M i5 4200U 1 6GHz SC turbo up to 2 6GHz 1600MHz 2 MB L3 Dual 15W for use with Windows Standard HP Pavilion 15 Notebook PC 774770 601 Intel Core 840M i5 4200U 1 6GHz SC turbo up to 2 6GHz 1600MHz 2 MB L3 Dual 15W for use with Windows Professional HP Pavilion 15 Notebook PC 774771 001 Intel Core 830M i5 4200U 1 6GHz SC turbo up to 2 6GHz ...

Page 76: ...el 778260 001 Display back cover includes screws neon purple touchscreen HP Pavilion 15 Notebook PC Intel computer model 778262 001 Optical drive hardware neon purple 778263 001 Display back cover includes screws neon purple touchscreen for use with Windows Professional HP Pavilion 15 Notebook PC 778264 001 Base enclosure neon purple for use with Windows Professional HP Pavilion 15 Notebook PC 778...

Page 77: ...andard HP Pavilion 17 Notebook PC available for Windows 8 1 and Windows 7 779639 001 Back cover neon purple for use with Windows Standard HP Pavilion 15 Notebook PC 779839 001 System board Intel Core i3 4005U 1 7 GHz 1600 MHz 3 MB L3 dual 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 779839 501 System board Intel Core i3 4005U 1 7 GHz 1600 MHz 3 MB L3 dual 15 W for use with...

Page 78: ...4 001 TouchPad board ash silver with cable for AMD computers 781765 001 TouchPad board ano silver with cable for AMD computers 781767 001 TouchPad board with bracket and cable in ano silver for AMD computers 781768 001 TouchPad board with bracket and cable ano silver for AMD computers 781769 001 TouchPad board with bracket and cable for AMD computers using Beats Audio 782940 001 Intel Pentium 830M...

Page 79: ... for use with Windows Professional 787516 001 Intel Pentium 830 N3540 2 16 turbo up to 2 66 GHz discrete processor 2 MB L2 cache quad core SDP 4 5 W for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 787516 501 Intel Pentium 830 N3540 2 16 turbo up to 2 66 GHz discrete processor 2 MB L2 cache quad core SDP 4 5 W for use with Windows Standard HP Pavilion 15 Notebook PC 787516 601 Inte...

Page 80: ...ing sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plasti...

Page 81: ...nserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not ...

Page 82: ... components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how hum...

Page 83: ...d to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use con...

Page 84: ...operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative ...

Page 85: ...m select your country or region and then follow the on screen instructions NOTE Please read and follow the procedures described here to access and replace Customer Self Repair parts successfully NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer See Bottom on page 18 for details This chapter provid...

Page 86: ...r from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery lock latch 1 and then slide the battery release latch 2 to release the battery NOTE The battery release latch automatically returns to its original position 3 Pivot the battery upward ...

Page 87: ...al drive hardware kit with optical drive bezel and bracket 762503 001 Blu ray Disc R RW with SuperMulti fo AMD models only 778266 001 Aqua blue finish 765793 001 Natural silver finish 763426 001 Optical drive hardware kit for touchscreen Intel computer models 790019 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in...

Page 88: ... replace the optical drive bracket position the optical drive with the rear panel toward you 5 Remove the two screws 1 that secure the optical drive bracket to the optical drive 6 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive 78 Chapter 5 Removal and replacement procedures for Customer Self Repair parts ...

Page 89: ...hese parts can damage the computer or void the warranty Component replacement procedures NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer See Bottom on page 18 for details This chapter provides removal and replacement procedures for Authorized Service Provider only parts There are as many as 83 s...

Page 90: ...d numeric keypad black for use in Bulgaria 762529 261 With full size textured island style Keyboard and numeric keypad black for use in Romania 762529 271 With full size textured island style Keyboard and numeric keypad black for use in Thailand 762529 281 With full size textured island style Keyboard and numeric keypad black for use in Japan 762529 291 With full size textured island style Keyboar...

Page 91: ...d 762530 281 With full size textured island style Keyboard and numeric keypad white for use in Japan 762530 291 With full size textured island style Keyboard and numeric keypad white for use in Europe 762530 A41 With full size textured island style Keyboard and numeric keypad white for use in Taiwan 762530 AB1 With full size textured island style Keyboard and numeric keypad white for use in South ...

Page 92: ...ed island style Keyboard and numeric keypad black for use in Portugal 765806 131 With full size textured island style Keyboard and numeric keypad black for use in Turkey 765806 141 With full size textured island style Keyboard and numeric keypad black for use in Greece 765806 151 With full size textured island style Keyboard and numeric keypad black for use in Saudi Arabia 765806 171 With full siz...

Page 93: ...51 With full size textured island style Keyboard and numeric keypad white for use in Bulgaria 765807 261 With full size textured island style Keyboard and numeric keypad white for use in Romania 765807 271 With full size textured island style Keyboard and numeric keypad white for use in Belgium 765807 A41 With full size textured island style Keyboard and numeric keypad white for International use ...

Page 94: ...ion 15 Notebook PC Intel computer models 790018 001 Base enclosure caps For HP Pavilion 17 Notebook PC computer models 765789 001 For HP Pavilion 15 Notebook PC computer models 764081 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating syste...

Page 95: ...2 Remove the ten Phillips screws Component replacement procedures 85 ...

Page 96: ...ptical drive bay 2 4 Turn the computer right side up and carefully remove the top cover NOTE Use a thin non conductive tool to lift the top cover 5 Carefully disconnect the following cables Power button cable 1 Keyboard cable 2 TouchPad cable 3 Lift the top cover 4 to remove it from the computer 86 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 97: ...Reverse this procedure to install the top cover and base enclosure Component replacement procedures 87 ...

Page 98: ...ble for Windows 8 1 and Windows 7 includes screws 766904 001 17 3 WLED AG full HD flat display panel available for Windows 8 1 and Windows 7 includes screws 766905 001 17 3 WLED AG touchscreen full HD flat display panel includes screws 766906 001 Antenna Kit includes left and right wireless antenna cables and transceivers and screws for HP Pavilion 15 Notebook PC 762518 001 Antenna Kit Touchscreen...

Page 99: ...ish 777194 001 Aqua blue finish Touchscreen 765778 001 Natural silver finish Touchscreen 765779 001 Snow white finish Touchscreen 765777 001 Vibrant red finish Touchscreen 765780 001 Neon purple finish Touchscreen 777195 001 For HP Pavilion 15 Notebook PC Aqua blue finish 762511 001 Natural silver finish 762508 001 Snow white finish 762509 001 Vibrant red finish 762510 001 Neon purple finish 77963...

Page 100: ...AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 76 5 Remove the optical drive 6 Remove the top cover from the base enclosure see Base enclosure on page 80 Remove the display panel 1 Open the computer 2 Disengage the display cable 1 and disconnect the display connector 2 on the left side base of the display panel 3 On the right side disconnect...

Page 101: ...ss Removing the cover is required for the display panel removal NOTE You will remove the power connector after you have removed the system board This procedure is to remove the power connector cover 5 Remove the six Phillips screws 1 on the left and one broadhead screw 2 on the right side base of the display panel Lift the panel up 3 NOTE Support the display panel as you are removing the screws Co...

Page 102: ...anel hinge 3 to release it 7 Loosen the edges of the back cover 1 2 and 3 from all four sides of the display bezel and lift the display panel 4 NOTE Use a sharp probe to pop the covers out to avoid scratching the bezel 92 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 103: ...nel 2 carefully NOTE Depending on your specific model some computers only have four display panel screws 9 Remove the display panel side bracket select models only by removing the four Phillips screws 1 and releasing the side bracket 2 NOTE If your computer model does not have side brackets skip to the next step Component replacement procedures 93 ...

Page 104: ...es in the display hinge and remove the display panel cable 2 Lift the cable 3 to remove it 11 On select models removing the cable also requires disengaging it from the channels in the hinges and disconnecting from the display panel To disconnect the cable from the display panel carefully remove the foil tape at the bottom of the display panel and then carefully lift the display cable connector 1 a...

Page 105: ...essary to replace the WLAN antenna cable follow these procedures a Position the display back cover face up b Remove the display brackets by removing the eight Phillips and broadhead screws 1 securing the hinge brackets to the back cover and then lift the brackets 2 to remove them c Release the wireless antenna transceivers 1 from the display bezel The wireless antenna transceivers are attached to ...

Page 106: ...P Pavilion 17 and 15 Notebook PC computer models 710662 005 Realtek RT8723BE 802 11bgn 1x1 Wi Fi BT4 0 Combo Adapter for HP Pavilion 17 Notebook PC computer models available for Windows 8 1 and Windows 7 753077 005 RTL8188EE 802 11BGN 1x1 available for Windows 8 1 and Windows 7 709848 005 Broadcom BCM 4352 WLAN 802 11 AC BT4 2x2HMC for HP Pavilion 15 AMD computer models available for Windows 8 1 a...

Page 107: ... 5 Remove the optical drive 6 Remove the base enclosure and top cover see Base enclosure on page 80 Remove the WLAN module 1 Disconnect the 1 and 2 WLAN antenna cables from the WLAN module 1 if you have not already done so to remove the display panel NOTE The WLAN module may have two screws depending on the model NOTE The 1 WLAN antenna cable is connected to the WLAN module 1 main terminal The 2 W...

Page 108: ...le 3 NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration 98 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 109: ...uters using Beats Audio 781769 001 Before removing the TouchPad button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from th...

Page 110: ...omputer models Before removing the battery board follow these steps 1 Disconnect all external devices connected to the computer 2 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 3 Remove the battery see Battery on page 76 4 Remove the optical drive 5 Remove the base enclosure and top cover see Base en...

Page 111: ...in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 76 5 Remove the optical drive 6 Remove the base enclosure and to...

Page 112: ...d to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 76 5 Remove the optical drive 6 Remove the base enclosure and top cover see Base enclosure on page 80 Remove the subwoofer Disconnect the subwoofer cable 1 from the system board remove the thre...

Page 113: ...Reverse this procedure to install the subwoofer Component replacement procedures 103 ...

Page 114: ...connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 76 5 Remove the optical drive 6 Remove the base enclosure and top cover see Base enclosure on page 80 Remove the USB board and cables 1 Disconnect the USB cable from the ZIF connector 1...

Page 115: ...vilion 15 Notebook PC in vibrant red 763102 001 Hard Drive Hardware Kit for HP Pavilion 15 Notebook PC in neon purple 778265 001 Hard Drive Hardware Kit for HP Pavilion 15 Notebook PC in for Beats Audio 767516 001 Hardware sleeve for HP Pavilion 17 Notebook PC 777944 001 Hardware sleeve for HP Pavilion 15 Notebook PC 776506 001 Before removing the hard drive follow these steps 1 Shut down the comp...

Page 116: ...GHz processor SC turbo up to 2 7 GHz 3 0 MB L3 cache dual core 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC 767409 001 Intel Core i5 4210U 1 7 GHz processor SC turbo up to 2 7 GHz 3 0 MB L3 cache dual core 15 W for use with Windows Standard HP Pavilion 17 Notebook PC available for Windows 8 1 and Windows 7 767409 501 Intel Core i5 4210U 1 7 GHz processor SC turbo up to 2 7...

Page 117: ... Linux HP Pavilion 15 Notebook PC 774768 001 Intel Core i3 4030U 1 9GHz 1600MHz 3 MB L3 Dual 15 W for use with Windows Standard HP Pavilion 15 Notebook PC available for Windows 8 1 and Windows 7 774768 501 Intel Core i3 4030U 1 9GHz 1600MHz 3M B L3 Dual 15 W for use with Windows Professional HP Pavilion 15 Notebook PC available for Windows 8 1 and Windows 7 774768 601 Intel Core i3 4010U 1 7 GHz p...

Page 118: ...1600MHz 3 MB L3 Dual 15 W for use with Windows Professional HP Pavilion 15 Notebook PC available for Windows 8 1 and Windows 7 779839 601 Intel Core i3 4005U 1 7GHz 1600MHz 3 MB L3 Dual 15 W for use with FreeDOS and Ubuntu Linux 779127 001 Intel Core i3 4005U 1 7GHz 1600MHz 3 MB L3 Dual 15 W for use with Windows Standard HP Pavilion 17 Notebook PC available for Windows 8 1 and Windows 7 779127 501...

Page 119: ... 2 MB L3 cache dual core 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 766473 001 Intel Core 840M i5 4210U 1 7 GHz processor SC turbo up to 2 7 GHz 2 MB L3 cache dual core 15 W for use with Windows Standard HP Pavilion 15 Notebook PC 766473 501 Intel Core 840M i5 4210U 1 7 GHz processor SC turbo up to 2 7 GHz 2 MB L3 cache dual core 15 W for use with Windows Professional HP...

Page 120: ... 17 Notebook PC 767411 001 Intel Core i3 4010U 1 7 GHz processor 3 0 MB L3 cache dual core 15 W for use with Windows Standard HP Pavilion 17 Notebook PC 767411 501 Intel Core 830M i3 4010U 1 7 GHz processor 2 MB L3 cache dual core 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC 767416 001 Intel Core 830M i3 4010U 1 7 GHz processor 2 MB L3 cache dual core 15 W for use with Win...

Page 121: ...2 MB L2 1600 MHz DDR3L quad core 15 W for use with Windows Standard HP Pavilion 15 Notebook PC 762526 501 AMD A8 6410 2 4 GHz 2 0 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W for use with Windows Professioal HP Pavilion 15 Notebook PC 762526 601 AMD A4 6210 1 8GHz 2 MB L2 1600 MHz DDR3L quad core 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 17 Notebook PC 763421 001 AMD A4 6210 1 8GHz 2 MB ...

Page 122: ...D M260 A8 6410 2 4 GHz 2 0 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W for use with FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC 762531 001 AMD M260 A8 6410 2 4 GHz 2 0 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W for use with Windows Standard HP Pavilion 15 Notebook PC 762531 501 AMD M260 A8 6410 2 4 GHz 2 0 GHz 2 MB L2 1600 MHz DDR3L quad core 15 W for use with Windows Professional HP Pavilion...

Page 123: ...y on page 102 8 Remove the WLAN module see WLAN module on page 96 Remove the system board 1 Remove the following cables if you have not already done so Power connector board cable 1 Display cables 2 and 3 Speaker cable 4 2 Disconnect the following cables if you have not already done so Subwoofer cable 1 Optical drive cable 2 Hard drive cable 3 USB connector cable 4 Component replacement procedures...

Page 124: ...ved during the base enclosure and top cover removal process NOTE You will remove the power connector after you have removed the system board This procedure is to remove the power connector cover if did not remove it when removing the display panel 4 Remove the six Phillips screws 1 114 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 125: ...ter If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 76 5 Remove...

Page 126: ...756760 004 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging th...

Page 127: ...module 3 Slide the memory module forward 2 to remove it Reverse this procedure to install a memory module RTC battery Description Spare part number RTC battery 697917 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all ...

Page 128: ...ign faces up Power connector Description Spare part number For use with HP Pavilion 15 Notebook PC computer models 762507 001 For use with HP Pavilion 17 Notebook PC computer models 763699 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the op...

Page 129: ...he system board 2 Disengage the cable from the clips 2 3 Release the clips 3 and then remove the power connector cable 4 Reverse this procedure to install the power connector cable and bracket Fan Description Spare part number For use with HP Pavilion 15 Notebook PC computer models 762505 001 For use with HP Pavilion 17 Notebook PC computer models 765788 001 Before removing the Fan follow these st...

Page 130: ...nect the fan cable from the system board and then remove the piece of tape that secures the fan to the heat sink 1 3 Remove the 3 screws securing the fan to the unit 2 and lift the fan to remove it 3 4 Lift the fan 4 to remove it Reverse this procedure to install the fan Heat sink Description Spare part number For use with HP Pavilion 15 Notebook PC computer models For use only on computer models ...

Page 131: ... on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exha...

Page 132: ... model and may have a different number of screws The heat sink is marked with the order the screws should be removed in Follow the order shown NOTE There is thermal paste between the heat sink and the processor Reverse this procedure to install the heat sink 122 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 133: ...ord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 76 5 Remove the optical drive 6 Remove the top cover from the base enclosure see Base enclosure on page 80 7 Remove the WLAN module see WLAN module on page 96 8 Remove the subwoofer see Subwoofer select models only on page 102 9 Remove the system board see System board on page 106 R...

Page 134: ...st BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the s...

Page 135: ...identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install ...

Page 136: ...and then follow the on screen instructions NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device NOTE Instructions for downloading HP PC Hardware Diagnostics UEFI are provided in English only There are two options to download HP PC Hardware Diagnostics to a USB device Option 1 HP PC Diagnostics homepage Provides access to the latest UEFI v...

Page 137: ...art Setup Utility 2 Use the arrow keys to select System Configuration Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter Your change takes effect immediatel...

Page 138: ...lect Exit Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the computer restarts NOTE Your password security and language settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu displ...

Page 139: ...ning on battery power or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Suspend or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Access the page on the HP website that provides s...

Page 140: ...es If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly Sy...

Page 141: ...P Pavilion 15 Notebook PC 2 9 kg 2 44 kg 6 0 lbs 5 0 lbs Input power Operating voltage and current 19 5 V dc 3 33 A 65 W 19 5 V dc 4 62 A 90 W 19 5 V dc 2 31 A 45 W Temperature Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to ...

Page 142: ...es well within this range of temperatures Display Specifications 17 3 Metric U S Dimensions Width 32 4 cm 12 8 in Height 19 3 cm 7 6 in Diagonal 35 56 cm 14 0 in Number of colors 262K 6 bit Contrast ratio 500 1 typical Brightness 200 cd m2 nits typical Backlight WLED Total power consumption 3 2 W max Viewing angle 45 horizontal 15 up 35 down vertical typical 132 Chapter 9 Specifications ...

Page 143: ...ent Anti glare Contrast ratio 300 1 typical Response time 8 ms Brightness 200 nits typical Viewing angle SVA Backlight LED Luminance uniformity 13 points 1 4 typ 1 6 max Lifetime 1 2 luminance 12 000 hours Color coordinate white 0 313 0 329 Color tolerance White 0 02 Color tolerance W R G B 0 03 Color gamut 45 typical Display Specifications 15 6 in 133 ...

Page 144: ...5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Size refers to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact support for details DVD RW SuperMulti Double Layer Combination Drive specifications Applicable disc Read CD DA CD E G CD MIDI ...

Page 145: ...W 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode DVD RW SuperMulti Double Layer Combination Drive specifications 135 ...

Page 146: ...tion For more information and steps see Help and Support From the Start screen type help and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the...

Page 147: ...g HP Recovery Manager on page 138 Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise Windows offers several options for restoring from backup refreshing the computer and resetting the computer to its original state For more information and steps see Help and Support From the Start screen type help and ...

Page 148: ...tion select models only allows System Recovery and Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager sho...

Page 149: ...oot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer quickly press esc and then press f9 for boot options 3 Select the optical drive or USB flash drive you want to boot from 4 Follow the ...

Page 150: ...P Recovery Manager examines the computer and determines the required storage capacity for the flash drive or the number of blank DVD discs that will be required Use DVD R DVD R DVD R DL DVD R DL discs or a flash drive Do not use rewriteable discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software If your computer do...

Page 151: ...tore your computer to the state it was on the previous day the software will be uninstalled and you won t be able to use it What you need to know If you restore to a restore point and then change your mind you can undo the restoration You should create system restore points Before you add or change software or hardware Periodically whenever the computer is running normally System Restore also save...

Page 152: ... space on your backup storage device before you back up You should back up Before adding or changing software or hardware Before the computer is repaired or restored On a regular schedule to be sure you have recent copies of personal information After you add many files for example if you saved videos from a birthday party Before using antivirus software to remove a malicious program After adding ...

Page 153: ...restore files that were backed up using Windows Backup and Restore 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to restore your backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or ...

Page 154: ... Select Recovery Manager from the list or Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions Recovering using the recovery media 1 I...

Page 155: ...ery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window Restore and recovery 145 ...

Page 156: ...tem restore discs using blank writable DVDs DVD R or DVD R HP recommends using blank DVD R discs from a manufacturer you trust because these recovery DVDs are so important You need approximately 3 blank DVD R discs The program states how many discs are needed at the beginning of the process To create restore DVDs 1 Click the System menu icon at the far right of the top panel and then click System ...

Page 157: ...llow the on screen instructions NOTE If you are unable to boot start up your computer with the primary operating system and you did not create a system recovery disc you must purchase an Ubuntu Operating System DVD to reinstall the operating system For additional information refer to the Worldwide Telephone Numbers booklet for more information Backing up your information You should back up your co...

Page 158: ...ight of the top panel and then click System Settings Backup icon 2 Click Restore select the location of the backup files and the folder name and then click Forward 3 Under Restore from When select the date of the files to be restored and click Forward 4 Select the location and folder where the files are to be restored and click Forward 5 Follow the on line instructions 6 Click Restore to start res...

Page 159: ...equirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage ra...

Page 160: ...land SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the cert...

Page 161: ...e cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark 5 The flexible cord must be Type H05VV F 3 conductor 0 75 mm conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label 6 The flexible cord must be Type HVCTF 3 con...

Page 162: ...in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 152 Chapter 14 Recycling ...

Page 163: ...tooth label 19 boot order changing 144 changing HP Recovery Manager 139 bottom 19 buttons left TouchPad 14 power 16 right TouchPad 14 C caps lock light identifying 15 chipset product description 1 components bottom 18 display 13 left side 11 right side 8 top 14 computer major components 20 computer specifications 131 connector power 11 12 D default settings restoring for Ubuntu Linux computer mode...

Page 164: ...n 17 Windows 17 L labels Bluetooth 19 Microsoft Certificate of Authenticity 19 regulatory 19 serial number 19 service 19 wireless certification 19 WLAN 19 latch battery release 18 lights AC adapter 11 12 caps lock 15 hard drive 8 9 mute 15 power 8 9 15 RJ 45 network status 11 12 M mass storage device removal 105 spare part numbers 105 memory card reader identifying 11 12 memory card identifying 11...

Page 165: ...ore recovery for Ubuntu Linux computer models 147 Windows File History 137 restore DVDs for Ubuntu Linux computer models 146 restore points 141 restore USB device for Ubuntu Linux computer models 146 restoring the original system creating recovery media 140 RJ 45 network jack identifying 11 12 RJ 45 network status lights identifying 11 12 RTC battery removal 117 spare part number 37 45 117 rubber ...

Page 166: ...val 99 spare part number 99 TouchPad module spare part numbers 27 47 48 57 63 TouchPad zone identifying 14 traveling with the computer 19 U USB 2 0 port identifying 8 10 USB 3 0 ports identifying 11 12 USB board removal 104 spare part numbers 47 63 104 V vents identifying 11 12 18 video product description 4 W webcam identifying 13 webcam light identifying 13 webcamera microphone spare part number...

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