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HP OmniBook 4100 - Notebook PC, User Manual

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HP OmniBook 4100 - Notebook PC User Manual Download Page 25

Troubleshooting

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1-25

DVD Drive Problems

If the DVD drive stops responding

• 

Remove and reinsert the DVD disk.

• 

Reset the OmniBook.

• 

Remove and reinsert the DVD module.

• 

You cannot boot from a CD or DVD in a DVD drive.

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If you have installed the hot-swap drivers on your hard disk drive and want to play a
DVD movie, please follow these steps to avoid problems:

 • 

Right-click the Hot-Swap icon on your Taskbar and select “About” to display the
driver version.

 • 

If the version displayed is 3.01.04 or earlier, you must download the most recent
driver from the OmniBook website at http://www.hp.com/omnibook and install
it. The latest hot-swap drivers will prevent potential conflicts with the DVD
movie player software.

Battery problems

If the OmniBook doesn’t turn on with a fresh battery

 • 

The new battery pack may be low. Plug in the ac adapter.

 • 

If nothing happens, press the blue power button for four seconds, then wait 10
seconds and press the power button again.

If the battery pack doesn’t charge or stops charging

 • 

Check that the battery is fully installed and locked in place with the safety latch.

 • 

Shut down the OmniBook and remove the battery, then check that the battery
contacts are clean. Make sure that the ac adapter cables are fully plugged in.

Summary of Contents for OmniBook 4100 - Notebook PC

Page 1: ...1 1 HP OmniBook Plug In Modules User s Guide ...

Page 2: ...ved Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control these products are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions ...

Page 3: ...r remove a DVD disk 1 15 To open the DVD drive manually 1 16 To install the MPEG 2 PC Card and DVD Player software 1 16 To play a DVD movie 1 17 Using the Second Battery 1 18 To handle and store the battery safely 1 18 To maintain and preserve battery life 1 19 2 Troubleshooting 1 21 Solving Problems with Plug In Accessories 1 23 Floppy disk drive problems 1 23 CD ROM drive problems 1 24 LS 120 dr...

Page 4: ......

Page 5: ...1 5 1 Using OmniBook Plug In Modules ...

Page 6: ...ll and use them For complete information about operating the OmniBook consult the OmniBook Reference Guide and the online User s Handbook This manual explains how to Install hot swap support Replace a plug in accessory module in the OmniBook Use the floppy disk drive Use the CD ROM drive Use the LS 120 drive Use the DVD drive Use the second battery ...

Page 7: ...down the computer If you are removing or inserting a hard disk drive in the module bay you must shut down the computer If you are removing a battery and inserting another battery you do not have to do steps 1 and 2 below you can just change the batteries 9 8 3 2 J SY EVI MRWIVXMRK SV VIQSZMRK E 631 HVMZI HVMZI SV ER SXLIV X TI SJ HVMZI SY QYWX YWI XLI LSX W ET WSJX EVI SV WLYX HS R XLI GSQTYXIV SX...

Page 8: ... 4 Gently move the release latch back until the module pops out 5 Grasp the underside of the module firmly and pull out 6 With the latch in the open position slide the new plug in module into the OmniBook until flush with the unit 7 Close the module release latch ...

Page 9: ...ppy disk To connect the floppy disk drive externally If you want to use the floppy disk drive while also using any other OmniBook plug in module you can use the external floppy disk drive cable optional accessory F1473A to connect the floppy disk drive module to the OmniBook via the parallel port 1 Connect the floppy cable to the floppy disk drive module and tighten the knurled thumbscrews 2 Conne...

Page 10: ...QSZI E JPSTT HMWO LMPI XLI 3QRM SSO MW EGXMZIP VIEHMRK SV VMXMRK HEXE 3XLIV MWI SY GSYPH PSWI HEXE SV XLI 3QRM SSO GSYPH WXST VIWTSRHMRK 1 Hold the disk with its face up then slide it into the floppy disk drive slot until it clicks into place 2 To remove the floppy disk press the eject button on the front of the drive ...

Page 11: ...MRWIVX SV VIQSZI E LMPI XLI 3QRM SSO MW EGXMZIP VIEHMRK HEXE 3XLIV MWI XLI 3QRM SSO GSYPH WXST VIWTSRHMRK ERH SY GSYPH PSWI HEXE 1 Press the button on the face of the CD ROM drive If you are using this drive for the first time be sure to remove the cardboard packing insert if present 2 Place the CD into the drive label facing up and gently press down to seat the CD on the spindle or remove the CD ...

Page 12: ...pen the CD ROM drive manually If you lose power to the OmniBook or if you ve removed the CD ROM module from the OmniBook you can manually open the CD ROM drive to remove a CD Carefully insert a straightened paper clip into the emergency eject hole as shown below ...

Page 13: ... SSO MW EGXMZIP VIEHMRK SV VMXMRK HEXE 3XLIV MWI XLI 3QRM SSO GSYPH WXST VIWTSRHMRK ERH SY GSYPH PSWI HEXE 1 Hold the LS 120 disk with its face up then slide it into the disk drive slot until it clicks into place 2 To remove the LS 120 disk press the eject button on the front of the drive as you would with a floppy drive the drive will take a moment to eject the disk or If you re using Windows 95 ...

Page 14: ...mniBook must be powered on for normal disk ejection from the LS 120 drive You can manually remove an LS 120 disk from the drive when power is off Carefully push a straightened paper clip into the emergency eject hole located above the eject button as shown below ...

Page 15: ...stall the MPEG 2 PC Card and DVD Player software Play a DVD movie To insert or remove a DVD disk 9 8 3 2 S RSX VIQSZI E LMPI XLI 3QRM SSO MW EGXMZIP VIEHMRK HEXE 3XLIV MWI XLI 3QRM SSO GSYPH WXST VIWTSRHMRK ERH SY GSYPH PSWI HEXE 1 Press the button on the face of the DVD drive If you are using this drive for the first time be sure to remove the cardboard packing insert if present 2 Place the DVD i...

Page 16: ...Card and DVD Player software In order to play DVD movies you must install the MPEG 2 PC Card and DVD Player software included with your DVD module 2SXI If you have Windows NT 4 0 on your OmniBook you cannot play DVD movies Windows NT 4 0 does not support zoomed video 1 Insert the DVD module in the plug in module bay 2 Insert the CD ROM included with the MPEG 2 PC Card into the DVD drive 3 Insert t...

Page 17: ...ion process refer to the installation instructions included with the MPEG 2 PC Card To play a DVD movie After you have installed the MPEG 2 PC Card and DVD Player software included with your DVD module you can play a DVD movie 1 Insert the DVD Module and MPEG 2 PC Card into your OmniBook 2SXI If you do not have hot swap drivers installed in your OmniBook it may be necessary to shut down Windows pr...

Page 18: ... specified battery charger Check the Support and Service booklet for your local HP contact Do not disassemble There are no serviceable parts inside Do not dispose of the battery pack in fire or water Handle a damaged or leaking battery with extreme care If you come in contact with the electrolyte wash the exposed area with soap and water If it contacts the eye flush the eye with water for 15 minut...

Page 19: ...s of long term storage the battery must be charged at 20 50 to prevent capacity loss by self discharge and to avoid deterioration of battery performance Do not leave batteries unused for long periods of time If you have more than one rotate them If you use ac power make a point of using the battery once a week to keep it fresh Unplug your ac adapter when the computer is not in use ...

Page 20: ......

Page 21: ...1 21 2 Troubleshooting ...

Page 22: ...oesn t answer you can Check the problem solving suggestions and references listed in the troubleshooting section of this manual the OmniBook Reference Guide and the online User s Handbook Check with your computer system administrator if you have one Contact your dealer or contact Hewlett Packard see the OmniBook Support and Service booklet or OmniBook Support in the online OmniBook Library ...

Page 23: ...e floppy disk drive doesn t work Remove and reinsert the floppy disk If connected externally check the floppy disk drive cable connection Try using an alternate connection internal or external connection Check to see that the floppy disk drive configuration is correct in the BIOS Setup utility See the OmniBook Reference Guide for instructions on running the BIOS Setup utility If the OmniBook doesn...

Page 24: ... the CD ROM module Run the BIOS Setup utility to make sure that the CD ROM drive is the first boot devices See the OmniBook Reference Guide for instructions on running the BIOS Setup utility LS 120 drive problems If the LS 120 drive doesn t work Remove and reinsert the LS 120 disk Restart the OmniBook Remove and reinsert the LS 120 module If you are using Windows NT look for information about upda...

Page 25: ...you must download the most recent driver from the OmniBook website at http www hp com omnibook and install it The latest hot swap drivers will prevent potential conflicts with the DVD movie player software Battery problems If the OmniBook doesn t turn on with a fresh battery The new battery pack may be low Plug in the ac adapter If nothing happens press the blue power button for four seconds then ...

Page 26: ...If the OmniBook turns off immediately after it turns on Battery power is probably extremely low Plug in the ac adapter or turn off the OmniBook and insert a fresh battery If the OmniBook stops responding Try waiting a few minutes for a response If after a few minutes there is no response press CTRL ALT DEL to close the non responding application If nothing happens press the blue power button for 4...

Page 27: ...1 27 3 Specifications and Regulatory Information ...

Page 28: ... you think your OmniBook might need repair service see the warranty and service information in the Support and Service booklet To contact Hewlett Packard If you have questions that the OmniBook manuals don t answer even after looking in the contents and index you can contact Hewlett Packard at the address or phone number listed in the Support and Service booklet or in OmniBook Support in the onlin...

Page 29: ... 720 KB Supports manual eject HVMZI Modular DVD ROM drive Photo CD and CD Extra multi session and Video CD specification compliant Plays CD audio and reads CD R DVD R and CD RW Software and manual eject 0MXLMYQ FEXXIV Battery life one battery up to 3 hours varies with type of usage RZMVSRQIRXEP 0MQMXW Operating temperature 5 to 35 C 41 to 95 F Operating humidity 20 to 90 percent 5 to 35 C Storage ...

Page 30: ...nstallation In the unlikely event that there is interference to radio or television reception which can be determined by removing the unit s batteries and ac adapter try the following Reorienting or relocating the receiving antenna Relocating the floppy disk drive with respect to the receiver Connecting the OmniBook ac adapter to another power outlet Connections to Peripheral Devices To maintain c...

Page 31: ...owing two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Le prése...

Page 32: ...onforms to the following product specifications 7EJIX IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 1 CISPR 22 1993 EN 55022 1994 Class B 1 EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4kV CD 8kV AD IEC 801 3 1984 prEN 55024 3 1991 3V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV signal lines 1 0kV power lines 7YTTPIQIRXEV RJSVQEXMSR The product herewith complies with the requirements of the ...

Page 33: ...92 A1 A2 A3 A4 IEC 825 IEC 825 1 EN60825 EN60825 1 1994 class1 1 CISPR 22 1993 EN 55022 1994 Class B 1 EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4kV CD 8kV AD IEC 801 3 1984 prEN 55024 3 1991 3V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV signal lines 1 0kV power lines 7YTTPIQIRXEV RJSVQEXMSR The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EM...

Page 34: ...50 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 1 CISPR 22 1993 EN 55022 1994 Class B 1 EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4kV CD 8kV AD IEC 801 3 1984 prEN 55024 3 1991 3V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV signal lines 1 0kV power lines 7YTTPIQIRXEV RJSVQEXMSR The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 33...

Page 35: ... A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 IEC 825 IEC825 1 1 CISPR 22 1993 EN 55022 1994 Class B 1 EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4kV CD 8kV AD IEC 801 3 1984 prEN 55024 3 1991 3V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV signal lines 1 0kV power lines 7YTTPIQIRXEV RJSVQEXMSR The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directiv...

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