Software
program and
hardware driver
reinstallation
If any of your factory-installed software programs or hardware drivers are damaged, you can
reinstall it by using the Recovery Manager program (select models only).
NOTE:
Do not use the Recovery Manager program to reinstall software programs that came
on CDs or DVDs included in the computer box. Reinstall these programs directly from the CDs
or DVDs.
Before you uninstall a program, be sure you have a way to reinstall it. Check to be sure that it
is still available from where you initially installed it (for example, discs or the Internet). Or
check to be sure that the program is in the list of programs you can reinstall from the Recovery
Manager.
To check the list of installable programs in the Recovery Manager:
1.
Click
Start
,
All Programs
,
Recovery Manager
, and then click
Recovery
Manager
. If prompted, click
Yes
to allow the program to continue.
2.
Under
I need help immediately
, click
Software Program Reinstallation
.
3.
Click
Next
at the Welcome screen. A list of programs opens. Check whether your
program is there.
To reinstall a program using the
Recovery Manager
:
1.
Click
Start
, click
All Programs
, click
Recovery Manager
. and then click
Recovery
Manager
.
2.
Click
Software Program Reinstallation
, and then click
Next
at the
Welcome
screen.
3.
Choose the program you want to install, click
Next
, and follow the on-screen
instructions.
4.
When you have finished reinstalling, restart the computer.
Do not skip this last step.
You must restart the computer after recovering software programs or hardware drivers.
To uninstall a program:
1.
Close all software programs and folders.
2.
Click
Start
, and then click
Control Panel
.
3.
Under
Programs
, click
Uninstall a program
.
4.
Select the program you want to remove, and then click
Uninstall
.
Software troubleshooting
17
