HP OfficeJet 250 series User Manual Download Page 10

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Using Disk Defragmenter .................................................................................................................. 56
Using Disk Cleanup ............................................................................................................................ 56
Using HP 3D DriveGuard (select products only) ................................................................................ 56

Identifying HP 3D DriveGuard status .............................................................................. 57

Updating programs and drivers .......................................................................................................................... 57
Cleaning your computer ...................................................................................................................................... 57

Cleaning procedures .......................................................................................................................... 57

Cleaning the display ........................................................................................................ 58
Cleaning the sides or cover ............................................................................................. 58
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 58

Traveling with or shipping your computer .......................................................................................................... 58

10 Backup and recovery .................................................................................................................................. 60

Creating recovery media and backups ................................................................................................................ 60

Guidelines .......................................................................................................................................... 60
Creating recovery media with HP Recovery Disc Creator ................................................................. 60

Creating recovery media ................................................................................................. 61

Backing up your information ............................................................................................................. 61

Performing a system recovery ............................................................................................................................ 62

Using the Windows recovery tools .................................................................................................... 62
Using f11 recovery tools (select products only) ............................................................................... 63
Using Windows 7 operating system media ....................................................................................... 63

11 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 65

Using Computer Setup ......................................................................................................................................... 65

Determining the BIOS version ......................................................................................... 67
Downloading a BIOS update ........................................................................................... 67

Changing the boot order using the f9 prompt .................................................................................. 68

TPM BIOS settings (select products only) ........................................................................................................... 68
Using HP Sure Start (select products only) ......................................................................................................... 69

12 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 70

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 70

13 Specifications ............................................................................................................................................ 72

Input power .......................................................................................................................................................... 72

Summary of Contents for OfficeJet 250 series

Page 1: ...User Guide ...

Page 2: ...ed First Edition May 2016 Document Part Number 855448 001 Product notice This user guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality Go to h...

Page 3: ...ther hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for S...

Page 4: ...iv Safety warning notice ...

Page 5: ...a Celeron N28xx N29xx N30xx N31xx series processor and a Windows operating system If your computer is configured as described do not change the processor configuration setting in msconfig exe from 4 or 2 processors to 1 processor If you do so your computer will not restart You will have to perform a factory reset to restore the original settings v ...

Page 6: ...vi Processor configuration setting select products only ...

Page 7: ...ion keys 11 Using the hot keys 11 Bottom 13 Labels 14 3 Components for the HP 240 Series Notebook 15 Locating hardware and software 15 Right 16 Left 17 Display 19 Top 20 TouchPad 20 Lights 21 Button 22 Special function keys 23 Using the hot keys 23 Bottom 25 Front 26 Labels 27 4 Connecting to a network 28 Connecting to a wireless network 28 Using the wireless controls 28 Turning wireless devices o...

Page 8: ... TouchPad and touch screen gestures 34 Tap 34 Two finger pinch zoom 35 Two finger scroll TouchPad only 35 Two finger tap TouchPad only 35 6 Entertainment features 36 Using a webcam select products only 36 Using audio 36 Connecting speakers 36 Connecting headsets 36 Using sound settings 36 Using video 37 Connecting video devices using a VGA cable select products only 37 Connecting video devices usi...

Page 9: ...48 Setting passwords in Computer Setup 49 Managing a BIOS administrator password 49 Entering a BIOS administrator password 50 Managing a Computer Setup DriveLock password select products only 51 Setting a DriveLock password 51 Enabling DriveLock select products only 52 Disabling DriveLock select products only 52 Entering a DriveLock password select products only 53 Changing a DriveLock password se...

Page 10: ... Backing up your information 61 Performing a system recovery 62 Using the Windows recovery tools 62 Using f11 recovery tools select products only 63 Using Windows 7 operating system media 63 11 Computer Setup BIOS TPM and HP Sure Start 65 Using Computer Setup 65 Starting Computer Setup 65 Navigating and selecting in Computer Setup 65 Restoring factory settings in Computer Setup 66 Updating the BIO...

Page 11: ...Operating environment 72 14 Electrostatic Discharge 73 15 Accessibility 74 Supported assistive technologies 74 Getting support for accessibility 74 Index 75 xi ...

Page 12: ...xii ...

Page 13: ...r For more information see Security on page 47 Get to know your computer Learn about your computer features See Components for the HP 250 Series Notebook on page 3 and Screen navigation on page 34 for additional information Find installed software Access a list of the software preinstalled on the computer Select Start All Programs For details about using the software included with the computer see...

Page 14: ... additional help Accessories available for the device Safety Comfort Guide To access the user guide select Start All Programs HP Help and Support HP Documentation or Go to http www hp com ergo Proper workstation setup posture health and work habits Electrical and mechanical safety information Regulatory Safety and Environmental Notices To access the user guide select Start All Programs HP Help and...

Page 15: ...Series Notebook Locating hardware and software To see a list of your installed hardware Select Start Control Panel Device Manager To see a list of your installed software Select Start All Programs Locating hardware and software 3 ...

Page 16: ...s that store manage share or access information 4 USB 2 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 5 Optical drive select products only Depending on your computer model reads an optical disc or reads and writes to an optical disc 6 Optical drive eject button select products only Releases the optical drive disc tray 7 Security cable slo...

Page 17: ...n to cycle on and off during routine operation 4 External monitor port Connects an external VGA monitor or projector 5 RJ 45 network jack status lights Connects a network cable White left The network is connected Amber right Activity is occurring on the network 6 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a...

Page 18: ...additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide Select Start All Programs HP Help and Support HP Documentation NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 6 Chapter 2 Components f...

Page 19: ...All Programs Music Photos and Videos 4 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide Select Star...

Page 20: ...r gestures to move the pointer or activate items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 8 Chapter 2 Components for the HP 250 Series Notebook ...

Page 21: ...Lights Component Description 1 Caps lock light On Caps lock is on which switches the key input to all capital letters 2 Mute light Amber Computer sound is off Off Computer sound is on Top 9 ...

Page 22: ...ernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button results in the loss of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings see your power options Select Start Control Panel Sys...

Page 23: ...yboard that enables you to add subtract and perform other numeric tasks When num lock is on the integrated keypad can be used like an external numeric keypad Using the hot keys To use a hot key Press the fn key and then press the correct function key represented by the icons below Press fn function key Description Opens Help and Support which provides tutorials information about the Windows operat...

Page 24: ...ementally while you hold down the key Increases speaker volume incrementally while you hold down the key Plays the previous track of an audio CD or the previous section of a DVD or a Blu ray Disc BD Starts pauses or resumes playback of an audio CD a DVD or a BD Plays the next track of an audio CD or the next section of a DVD or a BD Turns the airplane mode and wireless feature on or off NOTE The a...

Page 25: ...Bottom Component Description 1 Battery lock Locks the battery in the battery bay 2 Battery bay Holds the battery 3 Battery release latch Releases the battery 4 Speakers 2 Produce sound Bottom 13 ...

Page 26: ...r the model number Locate these numbers before you contact support Your service label will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer Component 1 Serial number 2 Product number 3 Warranty period 4 Model number select products only Component 1 Model name select products only 2 Product number 3 Serial number 4 Warra...

Page 27: ...Series Notebook Locating hardware and software To see a list of your installed hardware Select Start Control Panel Device Manager To see a list of your installed software Select Start All Programs Locating hardware and software 15 ...

Page 28: ...3 USB 2 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 4 Optical drive select products only Depending on your computer model reads an optical disc or reads and writes to an optical disc 5 Optical drive eject button select products only Releases the optical drive disc tray 6 Security cable slot Attaches an optional security cable to the com...

Page 29: ...n to cycle on and off during routine operation 4 External monitor port Connects an external VGA monitor or projector 5 RJ 45 network jack status lights Connects a network cable White left The network is connected Amber right Activity is occurring on the network 6 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a...

Page 30: ...dditional safety information refer to the Regulatory Safety and Environmental Notices To access this guide Select Start All Programs HP Help and Support HP Documentation NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 18 Chapter 3 Components f...

Page 31: ...wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide Select Start...

Page 32: ...r gestures to move the pointer or activate items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 20 Chapter 3 Components for the HP 240 Series Notebook ...

Page 33: ...Lights Component Description 1 Caps lock light On Caps lock is on which switches the key input to all capital letters 2 Mute light Amber Computer sound is off Off Computer sound is on Top 21 ...

Page 34: ...ernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button results in the loss of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings see your power options Select Start Control Panel Sys...

Page 35: ... Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support Decreases the screen brightness incrementally as long as you hold down the key Increases the screen brightness incrementally as long as you hold down the key...

Page 36: ...ion of a DVD or a Blu ray Disc BD Starts pauses or resumes playback of an audio CD a DVD or a BD Plays the next track of an audio CD or the next section of a DVD or a BD Turns the airplane mode and wireless feature on or off NOTE The airplane mode key is also referred to as the wireless button NOTE A wireless network must be set up before a wireless connection is possible 24 Chapter 3 Components f...

Page 37: ...ry 3 Battery release latch Releases the battery 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Speakers 2 Produce sound Bottom 25 ...

Page 38: ...Front Component Description Memory card reader Reads optional memory cards that store manage share or access information 26 Chapter 3 Components for the HP 240 Series Notebook ...

Page 39: ...r the product number or the model number Locate these numbers before you contact support Your service label will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer Component 1 Serial number 2 Product number 3 Warranty period 4 Model number select products only Component 1 Model name select products only 2 Product number 3...

Page 40: ...al area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in He...

Page 41: ...nd one or two wireless lights All the wireless devices on your computer are enabled at the factory The wireless light indicates the overall power state of your wireless devices not the status of individual devices Operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network proble...

Page 42: ...y See Using HP Mobile Connect select products only on page 30 You may need the HP Mobile Broadband Module serial number to activate mobile broadband service The serial number may be printed on a label inside the battery bay under the service door or on the back of the display Some mobile network operators require the use of a SIM card A SIM card contains basic information about you such as a perso...

Page 43: ...ocumentation provided with the device NOTE If your device does not appear in the list be sure that Bluetooth on that device is turned on and that the wireless setting for your computer is turned on Some devices may have additional requirements refer to the documentation provided with the device Connecting to a wired network Select products may allow wired connections local area network LAN and mod...

Page 44: ...ks but they are not compatible with the modem Connecting a modem cable To connect the modem cable follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the RJ 11 telephone wall jack 2 NOTE If the modem cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable towar...

Page 45: ...not have an RJ 11 telephone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the modem cable adapter 2 3 Plug the modem cable adapter 3 into the telephone wall jack Connecting to a wired network 33 ...

Page 46: ...ould use the corresponding buttons on an external mouse To navigate a touch screen select products only touch the screen directly using gestures described in this chapter You can also customize gestures and view demonstrations of how they work Select Start Control Panel Hardware and Sound Devices and Printers Mouse NOTE Unless noted gestures can be used on the TouchPad or a touch screen select pro...

Page 47: ...Two finger scroll TouchPad only Use the two finger scroll to move up down or sideways on a page or image Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Two finger tap TouchPad only Use the two finger tap to open the menu for an object on the screen NOTE The two finger tap performs the same function as right clicking with the mouse Tap two fingers on ...

Page 48: ...d speakers to your computer by connecting them to a USB port or to the audio out headphone audio in microphone combo jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Setting up HDMI audio on page 38 Before connecting speakers lower the volume setting Conn...

Page 49: ...e to your computer you need an VGA cable purchased separately To see the computer screen image on an external VGA monitor or projected for a presentation connect a monitor or projector to the computer s VGA port 1 Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown 2 Press fn f4 to alternate the screen image between 4 display states PC screen only View the ...

Page 50: ...he screen image extended across both the computer and the external device Second screen only View the screen image on the external device only Each time you press fn f4 the display state changes NOTE For best results especially if you choose the Extend option increase the screen resolution of the external device as follows Select Start Control Panel Appearance and Personalization Under Display sel...

Page 51: ...elow To open Miracast Select Start Control Panel Appearance and Personalization Display Connect to an external display Discovering and connecting to Intel WiDi certified displays select Intel products only Use Intel WiDi to wirelessly project individual files such as photos music or videos or to duplicate your entire computer screen to a TV or a secondary display device Intel WiDi a premium Miraca...

Page 52: ...nation you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button 1 Save your work and close all open programs 2 Select Start Shut Down If the computer is unresponsive and you are unable to use the preceding shutdown procedure try the following emergency procedures in the sequence provided Press ctrl alt delete Select the Power icon and then select Sh...

Page 53: ...ll return to the screen Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power or when the battery reaches a critical battery level Power settings and timeouts can be changed in Windows Control Panel To initiate Hibernation Select Start select the arrow next to the Shut down button ...

Page 54: ...display brightness external devices connected to the computer and other factors Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage If the computer contains a charged battery and is running on external AC power the computer automatically switches to battery power if the AC adapter is disconnect...

Page 55: ...onses can be changed using Power Options Preferences set using Power Options do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs The battery light select products only indicates a low or critical battery level or The power meter icon in the notification area shows a l...

Page 56: ...ard you 2 Slide the battery release latch 1 to release the battery NOTE The battery release latch automatically returns to its original position 3 Remove the battery from the computer 2 or 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery lock latch 1 to unlock the battery and then slide the battery release latch 2 to release the battery NOTE The...

Page 57: ...emory cards that you are not using Decrease screen brightness Before you leave your work initiate Sleep or shut down the computer Disposing of a user replaceable battery WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To ...

Page 58: ...ing events occur The battery begins to charge If the computer is turned on the power meter icon in the notification area changes appearance When you disconnect external AC power the following events occur The computer switches to battery power The display brightness is automatically decreased to save battery life Testing an AC adapter Test the AC adapter if the computer exhibits any of the followi...

Page 59: ...sword smart card contactless card registered fingerprints or other authentication credential Unauthorized access to Computer Setup BIOS BIOS Administrator password in Computer Setup Unauthorized access to the contents of a hard drive DriveLock password select products only in Computer Setup Unauthorized startup from an optional external optical drive select products only optional external hard dri...

Page 60: ...ips for creating and saving passwords When creating passwords follow requirements set by the program Do not use the same password for multiple applications or websites and do not reuse your Windows password for any other application or website Use the Password Manager feature of HP Client Security to store your user names and passwords for your websites and applications You can securely read them ...

Page 61: ...passwords see the following topics Managing a BIOS administrator password To set change or delete this password follow these steps Setting a new BIOS administrator password 1 Start Computer Setup Computers or tablets with keyboards Turn on or restart the computer and when the HP logo appears press f10 to enter Computer Setup Tablets without keyboards Turn off the tablet Press the power button in c...

Page 62: ...P logo appears press f10 to enter Computer Setup Tablets without keyboards Turn off the tablet Press the power button in combination with the volume down button until the Startup menu is displayed and then tap F10 to enter Computer Setup 2 Select Security select Change BIOS Administrator Password and then press enter 3 When prompted type your current password 4 When prompted for the new password l...

Page 63: ...f the master password may be either a system administrator or the day to day user The user password and the master password can be identical You can delete a user password or master password only by removing DriveLock protection from the drive NOTE For select products a BIOS administrator password must be set before you can access the DriveLock features Setting a DriveLock password To set a DriveL...

Page 64: ...nter passwords when prompted NOTE For select products you may be prompted to type DriveLock The field is case sensitive 5 To exit Computer Setup select Main select Save Changes and Exit and then select Yes Disabling DriveLock select products only 1 Start Computer Setup Computers or tablets with keyboards 1 Turn off the computer 2 Press the power button and when the HP logo appears press f10 to ent...

Page 65: ...n follow the on screen prompts to enter passwords NOTE The Change DriveLock Master Password option is visible only if the master password was provided at the DriveLock Password prompt in step 3 7 To exit Computer Setup select Main select Save Changes and Exit and then follow the on screen instructions Using antivirus software When you use the computer to access e mail a network or the Internet you...

Page 66: ...screen instructions Using HP Client Security select products only HP Client Security software is preinstalled on your computer This software can be accessed through the HP Client Security icon at the far right of the taskbar or Windows Control Panel It provides security features that help protect against unauthorized access to the computer networks and critical data For more information see the HP...

Page 67: ...er is a small metallic sensor that is located in one of the following areas of your computer Near the bottom of the TouchPad On the right side of the keyboard On the upper right side of the display On the left side of the display Depending on your product the reader may be oriented horizontally or vertically Both orientations require that you swipe your finger perpendicular to the metallic sensor ...

Page 68: ...re to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support To access Help and Support select Start All Programs HP Help and Support For additional information access the Disk Defragmenter software Help Using Disk Cleanup Use Disk Cleanup to search the ...

Page 69: ...nt Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic notifications when updates become available If you would like to update your programs and drivers follow these instructions 1 Select Start All Programs Windows Update 2 Follow the on screen instructions Cleaning your computer Use the following products to safely cle...

Page 70: ...d debris on the keyboard surface CAUTION To prevent damage to internal components do not allow liquids to drip between the keys To clean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use a...

Page 71: ...ons If you are uncertain of the policy that applies to the use of a wireless device in your computer ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you pla...

Page 72: ... optical drive select products only or an optional external optical drive Create system restore points NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support To access Help and Support select Start Help and Support NOTE HP recommends that you print the recovery procedures and save them for later use in cas...

Page 73: ...are and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You should also create Windows system repair media select products only which can be used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a f...

Page 74: ...Using Windows 7 operating system media on page 63 Using the Windows recovery tools Using the Windows recovery tools you can Recover individual files Restore the computer to a previous system restore point Recover information using recovery tools NOTE For detailed instructions on various recovery and restore options perform a search for these topics in Help and Support To access Help and Support se...

Page 75: ...puter click Manage and then click Disk Management NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system media and the Driver Recovery media For additional information see Using Windows 7 operating system media on page 63 3 If the HP Recovery partition is listed restart the computer and then press f11 before the Wind...

Page 76: ...ing system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions 5 Click Next 6 Select Repair your computer 7 Follow the on screen instructions After the repair is completed 1 Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD 2 Install the Hardware Enabling Drivers first and then install Recommended Applications 64 Chapter 10 Backup and rec...

Page 77: ...Start Computer Setup Computers or tablets with keyboards Turn on or restart the computer and when the HP logo appears press f10 to enter Computer Setup Tablets without keyboards Turn off the tablet Press the power button in combination with the volume down button until the Startup menu is displayed and then tap F10 to enter Computer Setup Navigating and selecting in Computer Setup To select a menu...

Page 78: ...faults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Start Computer Setup See Starting Computer Setup on page 65 2 Select Main and then select Apply Factory Defaults and Exit NOTE On select products the selections may display Restore Defaults instead of Apply Factory Defaults and Exit 3 Follow the on scr...

Page 79: ...ation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power on the computer by unp...

Page 80: ...nd when the HP logo appears press f9 to enter the Boot Device Options menu Tablets without keyboards Turn off the tablet Press the power button in combination with the volume down button until the Startup menu is displayed and then tap F9 to enter the Boot Device Options menu 2 Select a boot device then press enter TPM BIOS settings select products only IMPORTANT Before enabling Trusted Platform M...

Page 81: ... restores the BIOS to its previously safe state without user intervention HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration The default configuration can be customized by advanced users To access the latest documentation on HP Sure Start go to http www hp com support Select Find your product and then follow the on screen instructions...

Page 82: ...cted USB drive NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 70 b Hard drive c BIOS 3 When the diagnostic tool opens select the type of diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostic...

Page 83: ...t HP automatically detect your product 4 Select your computer and then select your operating system 5 In the Diagnostic section follow the on screen instructions to select and download the UEFI version you want Downloading HP PC Hardware Diagnostics UEFI to a USB device 71 ...

Page 84: ...the following specifications Input Power Rating Operating voltage and current 19 5 V dc 2 31 A 45 W 19 5 V dc 3 33 A 65 W NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating writing to ...

Page 85: ...puter damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer first be sure that it is properly grounded Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before...

Page 86: ...icular assistive technology product contact customer support for that product Getting support for accessibility We are constantly refining the accessibility of our products and services and welcome feedback from users If you have an issue with a product or would like to tell us about accessibility features that have helped you please contact us at 1 888 259 5707 Monday through Friday 6 a m to 9 p ...

Page 87: ...r password 49 DriveLock password 51 navigating and selecting 65 restoring factory settings 66 connecting to a WLAN 29 connector power 5 17 conservation power 45 corporate WLAN connection 29 critical battery level 40 critical updates software 54 D Disk Cleanup software 56 Disk Defragmenter software 56 drive media 41 DriveLock disabling 52 enabling 52 DriveLock master password changing 53 DriveLock ...

Page 88: ...16 17 VGA 37 power battery 42 conserving 45 options 40 power button 40 power button identifying 10 22 power connector identifying 5 17 power lights 4 16 power switch 40 power saving states 40 product name and number computer 14 27 public WLAN connection 29 R readable media 41 recovery media creating 60 recovery media using for restore 63 recovery partition 63 recovery tools 60 recovery tools Windo...

Page 89: ...ernal AC power 46 power saving states 40 using sound settings 36 using the TouchPad 34 V vents identifying 5 17 25 VGA port connecting 37 video 37 W webcam 7 19 using 36 webcam light identifying 7 19 webcam identifying 7 19 Windows 7 operating system DVD creating 60 using for restore 63 Windows 7 operating system media creating 60 using for restore 63 Windows key identifying 11 23 Windows Startup ...

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HP OfficeJet 250 series, User Manual

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