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2–20

Maintenance and Service Guide

Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive, 
Part 1

Go to

“Flowchart 

2.17—Nonfunctioning 

Device.”

Y

Done

N

OS not

loading from

hard drive.

Nonsystem

disk message?

Go to

“Flowchart 

2.11—No OS 

Loading, 

Hard Drive, Part 2.”

Reseat

external

hard drive.

OS loading?

Done

Boot

from

CD?

Go to

“Flowchart 

2.13—No OS 

Loading, 

Diskette Drive.”

Boot

from

hard drive?

Boot

from

diskette?

Change boot

priority through

the Setup Utility

and reboot.

Boot

from

hard drive?

Y

Y

Y

Y

Y

N

N

N

N

N

Check the Setup
utility for correct

booting order.

Summary of Contents for nx6315

Page 1: ...art Number 417967 001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ... other countries SD Logo is a trademark of its proprietor Java is a trademark of Sun Microsystems Inc The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be l...

Page 3: ...ption 1 1 Features 1 2 1 2 Resetting the Computer 1 4 1 3 Power Management 1 5 1 4 External Components 1 6 1 5 Design Overview 1 22 2 Troubleshooting 2 1 Computer Setup 2 1 Computer Setup Defaults 2 3 Computer Setup Menus 2 4 2 2 Troubleshooting Flowcharts 2 10 ...

Page 4: ...cellaneous Not Illustrated 3 15 3 7 Sequential Part Number Listing 3 18 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 2 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 4 6 4 7 Grounding Equipment a...

Page 5: ...10 5 6 Bluetooth Module 5 11 5 7 External Memory Module 5 12 5 8 Optical Drive 5 14 5 9 Keyboard 5 16 5 10 Fan 5 20 5 11 Heat Sink 5 21 5 12 Processor 5 24 5 13 RTC Battery 5 26 5 14 Mini Card WLAN Module 5 27 5 15 Internal Memory Module 5 29 5 16 Switch Cover 5 31 5 17 Display Assembly 5 33 5 18 Top Cover 5 36 5 19 Speaker 5 40 5 20 Microphone 5 42 5 21 Modem Module 5 44 5 22 USB Audio Board 5 46...

Page 6: ...vi Maintenance and Service Guide Contents 6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index ...

Page 7: ...on The HP Compaq nx6325 Notebook PC and HP Compaq nx6315 Notebook PC offer advanced modularity AMD Turion Mobile 64 Technology and Mobile AMD Sempron processors and extensive multimedia support HP Compaq nx6325 Notebook PC and HP Compaq nx6315 Notebook PC ...

Page 8: ...rying by computer model 100 80 60 and 40 GB high capacity hard drive varying by computer model 256 MB DDR2 synchronous DRAM SDRAM at 533 MHz expandable to 2 0 GB Microsoft Windows XP Professional Full size Windows keyboard with embedded numeric keypad TouchPad pointing device Integrated 10 Base T 100 Base TX 1000 Base T Ethernet local area network LAN network interface card NIC with RJ 45 jack Int...

Page 9: ... Combo Drive with LightScribe DVD RW and CD RW Combo Drive DVD CD RW Combo Drive CD ROM drive Connectors Accessory battery Audio in microphone Audio out headphone Digital Media Slot HP Compaq nx6325 models only Docking connector HP Compaq nx6325 models only ExpressCard External monitor IEEE 1394 PC Card Power RJ 11 modem RJ 45 network S Video out HP Compaq nx6325 models only Universal Serial Bus U...

Page 10: ... enabled Enabling stringent security provides enhanced protection for the power on password and administrator password and other forms of power on authorization Stringent security is enabled disabled by accessing the Password Options menu in the Computer Setup utility Refer to Section 2 1 Computer Setup for more information 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the ...

Page 11: ...t extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power button Advanced Configuration and Power Management ACPM compliance ...

Page 12: ...le 1 1 Front Components Table 1 1 Front Components Item Component Function 1 Display release latch Opens the computer 2 Wireless light On An integrated wireless device such as a wireless local area network LAN device and or a Bluetooth device is turned on 3 Power light On The computer is on Blinking The computer is in standby Off The computer is off or in hibernation ...

Page 13: ... in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery condition 5 Drive light Blinking The hard drive or optical drive is being accessed 6 Speakers 2 Produce computer sound 7 Digital Media Slot HP Compaq nx6325 models only Supports optional digital card formats SD Secure Digital Memory Card MultiM...

Page 14: ...1 8 Maintenance and Service Guide Product Description The external components on the right side of the computer are shown below and described in Table 1 2 Right Side Components ...

Page 15: ...Right Side Components Item Component Function 1 USB port HP Compaq nx6325 models only Connects optional USB devices 2 1394 port Connects an optional IEEE 1394 device such as a camcorder 3 RJ 11 modem jack Connects a modem cable 4 Optical drive Reads an optical disc ...

Page 16: ... Connects an external monitor 3 Exhaust vent Enables airflow to cool internal components Ä To prevent overheating do not obstruct vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or thick rugs or clothing to block airflow The computer fan starts up automatically to cool internal components a...

Page 17: ... Audio in microphone jack Connects an optional headset microphone or a monaural microphone 7 ExpressCard slot HP Compaq nx6325 models only Supports optional ExpressCard 54 or ExpressCard 34 cards 8 PC Card slot select models only or smart card slot select models only Supports optional Type I II PC Cards 16 bit PC Cards and 32 bit CardBus or industry standard smart cards including Java Cards Table ...

Page 18: ...1 12 Maintenance and Service Guide Product Description The external components on the rear panel of the computer are shown below and described in Table 1 4 Rear Panel Components ...

Page 19: ...uter Ä The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Battery bay Holds the primary battery 3 Smart adapter power connector Connects an AC adapter 4 S Video out jack HP Compaq nx6325 models only Connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card ...

Page 20: ...1 14 Maintenance and Service Guide Product Description The standard keyboard components of the computer are shown below and described in Table 1 5 Standard Keyboard Components ...

Page 21: ... 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Arrow keys Moves the cursor around the screen 7 Embedded numeric keypad keys 15 Can be used like the keys on an external numeric keypad 8 num lock key...

Page 22: ...Power button When the computer is Off press to turn on the computer In standby briefly press to exit standby In hibernation briefly press to exit hibernation If the computer has stopped responding and Windows shutdown procedures cannot be used press and hold the power button for at least 5 seconds to turn off the computer 2 Display switch Initiates standby if the display is closed while the comput...

Page 23: ...set up 5 Presentation button HP Compaq nx6325 models only Starts the presentation feature 6 Caps lock light On caps lock is on 7 Num lock light On num lock or the numeric keypad is on 8 Volume mute button HP Compaq nx6325 models only Mutes and restores speaker volume 9 Volume down button HP Compaq nx6325 models only Decreases speaker volume 10 Volume up button HP Compaq nx6325 models only Increase...

Page 24: ...1 18 Maintenance and Service Guide Product Description The computer top components are continued below and described in Table 1 7 Top Components Part 2 ...

Page 25: ... items on the screen Can be set to perform other mouse functions such as scrolling selecting and double clicking 2 Left and right TouchPad buttons Function like the left and right buttons on an external mouse 3 TouchPad scroll zone Scrolls up or down 4 Fingerprint reader HP Compaq nx6325 models only Allows a fingerprint logon to Windows instead of a password logon ...

Page 26: ...n below and described in Table 1 8 Bottom Components Table 1 8 Bottom Components Item Component Function 1 Battery bay Holds the primary battery 2 Docking connector HP Compaq nx6325 models only Connects the an optional docking device 3 Primary battery release latches 2 Releases the primary battery from the battery bay ...

Page 27: ...ows or thick rugs or clothing to block airflow The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Hard drive bay Holds the hard drive 6 Expansion memory module compartment Contains the expansion memory module slot 7 Accessory battery connector exposed when cover is pushed to t...

Page 28: ...paq nx6325 models only Hard drive Keyboard and TouchPad Memory module Mini Card module PC Card ÄCAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist ...

Page 29: ...cement or printed wiring board modification may void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Some of the Computer Setup menu items listed in this guide may not be supported by your computer Pointing devices are not supported in Computer Setup You must us...

Page 30: ...n information press f1 To close open dialog boxes and return to the main Computer Setup screen esc 2 Select the Files Security Diagnostics or System Configuration menu 3 To exit Computer Setup choose one of the following methods To exit Computer Setup without saving your preferences use the arrow keys to select File Ignore Changes and Exit Then follow the instructions on the screen To save your pr...

Page 31: ...gation information press f1 To close open dialog boxes and return to the main Computer Setup screen esc 2 Use the arrow keys to select File Restore defaults and then press enter 3 When the confirmation dialog box opens press f10 4 Select the Restore defaults check box and then press enter 5 To confirm the restoration press f10 6 To save your preferences and exit Computer Setup use the arrow keys t...

Page 32: ... View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Restore defaults Replace the configuration settings in Computer Setup with factory default settings Password and security settings are not changed when you restore the factory default settings Ignore changes and exit Cancel changes entered during the current session The...

Page 33: ...ings are accessible only when you enter Computer Setup by turning on not restarting the computer Smart Card security Enable disable support for smart card and Java Card power on authentication Power on authentication for smart cards is supported only on computers with optional smart card readers TPM Embedded Security Enable disable support for TPM Trusted Platform Module Embedded Security which pr...

Page 34: ...ns the Disk Sanitizer erase cycle once Optimum Runs the Disk Sanitizer erase cycle 3 times Custom Allows you to select the desired number of Disk Sanitizer erase cycles from a list Ä If you run Disk Sanitizer the data on the primary hard drive is destroyed permanently Table 2 3 Diagnostics Menu Select To Do This Memory Check Run a comprehensive check on system memory Hard Drive Self Test options R...

Page 35: ... the Computer Setup language Boot options Set f9 f10 and f12 delay when starting up Enable disable CD ROM boot Enable disable Floppy boot Enable disable internal network adapter boot and set the boot mode PXE or RPL Enable disable MultiBoot which sets a boot order that can include most boot devices in the system Set the boot order ...

Page 36: ...g a hard drive diskette drive diskette or optical drive connected by a USB port to the computer or to an optional docking device select models only Automatic disable Intel SpeedStep Technology Select a parallel port mode EPP Enhanced Parallel Port standard bidirectional or ECP Enhanced Capabilities Port Enable disable BIOS DMA data transfers select models only Enable disable the system fan when co...

Page 37: ... switches to a WLAN when a LAN is either unavailable or disconnected Enable disable Wake on LAN from Off Enable disable the ambient light sensor Port Options Enable disable the serial port Enable disable the parallel port Enable disable the flash media reader Enable disable the USB port Ä Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator ...

Page 38: ...rt 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowch...

Page 39: ...ing device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker con...

Page 40: ... power Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select computer models there is a separate reset button 2 On select computer models the computer can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to ...

Page 41: ...from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery pack by recharging it moving it to another computer Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 42: ...seat AC adapter in computer and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 43: ...boards and replace damaged items Open computer Loose or damaged parts Y Close computer and retest Power on Done N Replace the following items if applicable Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 44: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 45: ...ss Video OK Video OK Done Done Check that computer is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Device if applicable Y Y Y N N N Remove computer from docking device if connected...

Page 46: ...d in docking device and power outlet N Test replacement docking device with new computer Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall computer into docking device Docking device operating Docking device operating Replace docking device Done Done Y Nonfunctioning docking device ...

Page 47: ...g device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD ROM or DVD ROM drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Con...

Page 48: ...drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup Utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 49: ... Go to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Computer booted Done Y N Go t...

Page 50: ... Loading Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 51: ...mputer Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot computer Is diskette drive boot order correct Change boot priority using the Setup Utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup Utility Go to Flowchart 2 17 Nonfun...

Page 52: ...and reboot computer Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup Utility Done Reseat drive Y Y Y Y Y N N N N N Reset the computer Refer to Section 1 2 Resetting the Computer for instru...

Page 53: ...udio N Computer in docking device if applicable Internal audio Audio Done Undock Audio Done Turn up audio internally or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Y Y Y Y N N N Go to Flowchart 2 16 No Audio Part 2 Replace the docking device ...

Page 54: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in computer if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 55: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close computer plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 56: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect computer to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 57: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect computer to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 58: ...puter and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace the NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 59: ...apter provides an illustrated parts breakdown and a reference for spare part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial Number Location ...

Page 60: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components ...

Page 61: ...odels 430878 001 430877 001 3 Keyboards Belgium Brazil Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Korea Latin America 416039 A41 416039 201 416039 221 416039 081 416039 021 416039 051 416039 121 416039 041 416039 151 416039 211 416039 DD1 416039 BB1 416039 061 416039 291 416039 AD1 416039 AB1 Norway Portugal Russia Saudi Arabia Slovakia Slo...

Page 62: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 63: ...dules 802 11a b g WLAN module for use in the United States and Canada 407254 001 802 11a b g WLAN module for use in Japan 407254 291 802 11a b g WLAN module for use in the countries listed below These countries are categorized as the rest of the world ROW 407254 002 China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 802 11b g WLAN module for use in the United States and...

Page 64: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 65: ...s secured by C clips Memory module compartment cover includes 1 captive screw captured by a C clip Not illustrated Computer feet 6 8a 8b Modem module includes modem module cable Modem module cable included with modem module and also included in the Cables Kit spare part number 430883 001 430881 001 9 Heat sink includes thermal paste 430885 001 Thermal Grease Kit not illustrated 413706 001 10 Memor...

Page 66: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 67: ...0 GHz 430872 001 430871 001 430870 001 Thermal Grease Kit not illustrated 413706 001 12 System boards include PC Card ExpressCard assembly For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 430864 001 430863 001 13 USB audio boards include USB audio board cable For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 430882 001 431965 001 14 Speaker 413697 0...

Page 68: ...3 10 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 69: ...art Number 18 Hard drives all 540 rpm include frame 100 GB 80 GB 60 GB 40 GB 413853 001 413852 001 413851 001 413850 001 19 Optical drives include bezel and optical drive bracket 8X Max DVD RW and CD RW Combo Drive 4X Max DVD RW and CD RW Combo Drive 24X Max DVD CD RW Combo Drive 24X Max CD ROM drive 431963 001 431961 001 431962 001 431960 001 ...

Page 70: ...re Part Number Information Item Description Spare Part Number Plastics Kit Includes 430884 001 1 Memory module compartment cover includes 1 captive screw secured by a C clip 2 Hard drive cover includes 2 captive screws secured by C clips 3 PC Card bezel 4 ExpressCard bezel 5 RTC battery 6 Computer feet 6 ...

Page 71: ...rvice Guide 3 13 3 4 Cable Kit Table 3 3 Cable Kit Spare Part Number Information Item Description Spare Part Number Cable Kit Includes 430883 001 1 Microphone for use only with HP Compaq nc6325 models 2 Modem module cable 3 Bluetooth module cable ...

Page 72: ...formation Item Description Spare Part Number 1 Hard drives include frame 100 GB 80 GB 60 GB 40 GB 413853 001 413852 001 413851 001 413850 001 2 Optical drives include bezel 8X Max DVD RW and CD RW Combo Drive 4X Max DVD RW and CD RW Combo Drive 24X Max DVD CD RW Combo Drive 24X Max CD ROM drive 431963 001 431961 001 431962 001 431960 001 ...

Page 73: ... II power cable and stand 366144 001 HP Docking Station 413267 001 HP Docking Station 120 W AC adapter 391174 001 HP Docking Station Miscellaneous Plastics Kit 380089 001 MultiBay 8X DVD ROM Drive for use in External MultiBay II and HP Docking Station 373314 001 MultiBay 24X DVD CD RW Combo Drive for use in External MultiBay II and HP Docking Station 373315 001 DVD RW and CD RW Double Layer Combo ...

Page 74: ...l Spain and Sweden 246959 021 Brazil 246959 201 Canada French Canada Latin America Taiwan and the United States 246959 001 Denmark 246959 081 Hong Kong and the United Kingdom 246959 031 Israel 246959 BB1 Italy 246959 061 Japan 246959 291 Korea 246959 AD1 Sweden 246959 AG1 Table 3 5 Miscellaneous Not Illustrated Spare Part Information Continued Description Spare Part Number ...

Page 75: ...w lock Phillips PM2 5 13 0 spring loaded screw Phillips PM2 5 4 0 shoulder screw Phillips PM2 5 4 0 screw Phillips PM2 0 8 0 shoulder screw Phillips PM2 0 7 0 screw Phillips PM2 0 4 0 screw Phillips PM2 0 3 0 screw Phillips PM1 5 4 0 screw Phillips PM1 5 3 5 screw Torx8 T8M2 0 9 0 screw Torx8 T8M2 0 4 0 screw Torx8 T8M2 0 2 0 screw Table 3 5 Miscellaneous Not Illustrated Spare Part Information Con...

Page 76: ... in Hong Kong and the United Kingdom 246959 061 Power cord for use in Italy 246959 081 Power cord for use in Denmark 246959 201 Power cord for use in Brazil 246959 291 Power cord for use in Japan 246959 AD1 Power cord for use in Korea 246959 AG1 Power cord for use in Sweden 246959 BB1 Power cord for use in Israel 325815 002 Nylon carrying case 366143 001 External MultiBay II 366144 001 External Mu...

Page 77: ...da 407253 002 802 11b g WLAN Mini Card module for use in the ROW countries listed below China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 407253 291 802 11b g WLAN Mini Card module for use Japan 407254 001 802 11a b g WLAN Mini Card module for use in the United States and Canada 407254 002 802 11a b g WLAN Mini Card module for use in the ROW countries listed below Chin...

Page 78: ...0864 001 System board or use with HP Compaq nx6325 models 430865 001 Top cover for use with HP Compaq nx6315 models includes TouchPad bracket and cable 430866 001 Top cover for use with HP Compaq nx6325 models includes TouchPad bracket and cable 430867 001 15 0 inch XGA TFT display assembly includes wireless antenna transceivers and cables 430868 001 15 0 inch XGA TFT display assembly with BrightV...

Page 79: ...for use with HP Compaq nx6315 models 430880 001 Base enclosure for use with HP Compaq nx6325 models 430881 001 Modem module includes modem module cable 430882 001 USB audio board for use with HP Compaq nx6325 models includes USB audio board cable 430883 001 Screw Kit 430885 001 Heat sink includes thermal paste 431960 001 24X Max CD ROM drive 431961 001 4X Max DVD RW and CD RW Combo Drive 431962 00...

Page 80: ...r use with models with TouchPad and fingerprint reader in Italy 416039 071 Keyboard for use with models with TouchPad and fingerprint reader in Spain 416039 081 Keyboard for use with models with TouchPad and fingerprint reader in Denmark 416039 091 Keyboard for use with models with TouchPad and fingerprint reader in Norway 416039 111 Keyboard for use with models with TouchPad and fingerprint reade...

Page 81: ... Czech Republic 416039 231 Keyboard for use with models with TouchPad and fingerprint reader in Slovakia 416039 251 Keyboard for use with models with TouchPad and fingerprint reader in Russia 416039 281 Keyboard for use with models with TouchPad and fingerprint reader in Thailand 416039 291 Keyboard for use with models with TouchPad and fingerprint reader in Japan 416039 A41 Keyboard for use with ...

Page 82: ...ad and fingerprint reader in Slovenia 416039 BB1 Keyboard for use with models with TouchPad and fingerprint reader in Israel 416039 DD1 Keyboard for use with models with TouchPad and fingerprint reader in Iceland 432160 001 Screw Kit Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description ...

Page 83: ...ntial information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver Torx8 screwdriver 5 0 mm socket for system board screwlocks Flat bladed screwdriver ...

Page 84: ...ts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 85: ...that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive...

Page 86: ...ases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughou...

Page 87: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 88: ...ipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these item...

Page 89: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 90: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 91: ...are as many as 50 screws and screw locks in 9 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Refer to Appendix A Screw Listing for detailed information on screw and screw lock sizes locations and usage ...

Page 92: ...uide Removal and Replacement Procedures 5 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number Location ...

Page 93: ...ring the Computer for Disassembly Battery 0 5 4 Hard Drive 2 loosened to remove the hard drive cover 1 loosened to remove the hard drive 4 to remove the hard drive frame 5 5 Computer Feet 0 5 6 Bluetooth Module 0 5 7 External Memory Module 1 loosened to remove the memory module compartment cover 5 8 Optical Drive 1 to remove the optical drive 2 to remove the optical drive bracket 5 9 Keyboard 2 5 ...

Page 94: ... of Screws Removed 5 14 Mini Card WLAN Module 2 Å To prevent an unresponsive system and the display of a warning message install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore computer functionality Then contact Customer Car...

Page 95: ...he rear panel toward you b Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery c Slide the battery 3 straight back and remove it Removing the Battery Reverse the above procedure to install the battery Battery Spare Part Number Information 6 cell 5 1 Ah 6 cell 4 0 Ah 415306 001 393652 001 ...

Page 96: ... 4 Hard Drive 1 Prepare the computer for disassembly refer to Section 5 3 2 Position the computer with the front toward you Hard Drive Spare Part Number Information Hard drives all 540 rpm include frame 100 GB 80 GB 60 GB 40 GB 413853 001 413852 001 413851 001 413850 001 ...

Page 97: ...ips PM2 0 5 0 screws 1 that secure the hard drive cover to the computer 4 Lift the right side of the hard drive cover 2 and swing it up and to the left 5 Remove the hard drive cover The hard drive cover is included in the Plastics Kit spare part number 430884 001 Removing the Hard Drive Cover ...

Page 98: ...6 Loosen the Phillips PM2 5 13 0 spring loaded hard drive retention screw 1 7 Grasp the mylar tab 2 on the hard drive and slide the hard drive 3 to the right to disconnect it from the system board 8 Remove the hard drive 4 from the hard drive bay Removing the Hard Drive ...

Page 99: ...e 5 9 9 Remove the four Phillips PM3 0 4 0 hard drive frame screws 1 from each side of the hard drive 10 Lift the frame 2 straight up to remove if from the hard drive Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive ...

Page 100: ...and Service Guide Removal and Replacement Procedures 5 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Plastics Kit spare part number 430884 001 Replacing the Computer Feet ...

Page 101: ...emove the hard drive Section 5 4 3 Slide the Bluetooth module 1 out of the clip in the hard drive compartment 4 Disconnect the Bluetooth cable 2 from the module Removing the Bluetooth Module Reverse the above procedure to install a Bluetooth module Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 398393 001 ...

Page 102: ... 5 0 screw 1 that secures the memory module compartment cover to the computer 4 Lift the rear edge of the cover 2 up and swing it toward you 5 Remove the memory module compartment cover The memory module compartment cover is included in the Plastics Kit spare part number 430884 001 Removing the Memory Module Compartment Cover Memory Module Spare Part Number Information PC2 5300 1024 MB 512 MB 256 ...

Page 103: ... memory module The edge of the module opposite the socket rises away from the computer 7 Slide the module 2 away from the socket at an angle 8 Remove the memory module Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module ...

Page 104: ...ew 1 that secures the optical drive to the computer 4 Insert a flat bladed driver into the slot 2 on the bottom of the computer and push the tab 5 Remove the optical drive 3 from the computer Removing the Optical Drive Optical Drive Spare Part Number Information 8X Max DVD RW and CD RW Combo Drive 4X Max DVD RW and CD RW Combo Drive 24X Max DVD CD RW Combo Drive 24X Max CD ROM drive 431963 001 431...

Page 105: ... it is necessary to replace the optical drive bracket remove the two Phillips PM2 0 4 0 screws 1 that secure the bracket to the optical drive 7 Remove the optical drive bracket 2 Removing the Optical Drive Reverse the above procedure to reassemble and install an optical drive ...

Page 106: ...ry Iceland Israel Italy Japan Korea 416039 A41 416039 201 416039 221 416039 081 416039 021 416039 051 416039 121 416039 041 416039 151 416039 211 416039 DD1 416039 BB1 416039 061 416039 291 416039 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey The United Kingdom The United States 416039 161 416039 091 416039 131 416039 251 41...

Page 107: ...Removal and Replacement Procedures Maintenance and Service Guide 5 17 3 Remove the two Torx8 T8M2 0 9 0 screws that secure the keyboard to the computer Removing the Keyboard Screws ...

Page 108: ...4 Turn the computer display side up with the front toward you 5 Open the computer as far as possible 6 Slide the four keyboard retaining latches 1 toward you 7 Lift the rear edge of the keyboard 2 and swing it forward until it rests on the palm rest Releasing the Keyboard ...

Page 109: ... and Service Guide 5 19 8 Release the ZIF connector 1 to which the pointing stick cable is attached and disconnect the pointing stick cable 2 Disconnecting the Keyboard Cable 9 Remove the keyboard Reverse the above procedure to install the keyboard ...

Page 110: ...mbly Section 5 3 2 Release the keyboard Section 5 9 3 Disconnect the fan cable 1 from the system board 4 Loosen the two Phillips PM2 0 7 0 screws 2 that secure the fan to the computer 5 Remove the fan 3 Removing the Fan Reverse the above procedure to install the fan Fan Spare Part Number Information Fan 413696 001 ...

Page 111: ... 5 21 5 11 Heat Sink 1 Prepare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 9 3 Remove the fan Section 5 10 Heat Sink Spare Part Number Information Heat sink includes thermal paste 430885 001 Thermal Grease Kit not illustrated 413706 001 ...

Page 112: ...omputer 5 Lift the right side of the heat sink 2 to disengage it from the processor 6 Slide the heat sink 3 to the right to remove it Due to the adhesive quality of the thermal paste located between the heat sink and processor it may be necessary to move the heat sink from side to side to detach the heat sink from the processor Removing the Heat Sink ...

Page 113: ... should be thoroughly cleaned from the surfaces of the heat sink 1 and system board components 2 each time the heat sink is removed Thermal paste and pads are included with the heat sink and all processor spare part kits Thermal Paste and Pad Locations Reverse the above procedure to install the heat sink ...

Page 114: ... fan Section 5 10 4 Remove the heat sink Section 5 11 Processor Spare Part Number Information AMD Turion 64 ML 60 2 00 GHz AMD Turion 64 ML 56 1 80 GHz AMD Turion 64 ML 52 1 60 GHz AMD Turion 64 ML 50 1 60 GHz 430876 001 430875 001 430874 001 430873 001 Mobile AMD Sempron 3500 1 80 GHz Mobile AMD Sempron 3400 1 80 GHz Mobile AMD Sempron 3200 1 60 GHz 430872 001 430871 001 430870 001 ...

Page 115: ...ocking screw 1 one half turn counterclockwise until you hear a click 6 Lift the processor 2 straight up and remove it The gold triangle 3 on the processor should be located in the left rear corner of the processor socket when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 116: ...ics Kit spare part number 430884 001 1 Prepare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 9 3 Remove the RTC battery from the socket on the system board Removing the RTC Battery Reverse the above procedure to install the RTC battery Be sure that the RTC battery is installed with the sign facing up ...

Page 117: ...he United States and Canada 407254 001 802 11a b g WLAN module for use in Japan 407254 291 802 11a b g WLAN module for use in the ROW countries listed below 407254 002 China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 802 11b g WLAN module for use in the United States and Canada 407253 001 802 1b g WLAN module for use in Japan 407253 291 802 11b g WLAN module for use i...

Page 118: ...e auxiliary and main antenna cables 1 from the module 5 Remove the two Phillips PM2 5 4 0 screws 2 that secure the Mini Card WLAN module to the computer 6 Remove the Mini Card WLAN module 3 by pulling the module from the socket at an angle Mini Card WLAN modules are designed with a notch 4 to prevent incorrect installation Removing a Mini Card WLAN Module Reverse the above procedure to install a M...

Page 119: ...e and Service Guide 5 29 5 15 Internal Memory Module 1 Prepare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 9 Memory Module Spare Part Number Information PC2 5300 1024 MB 512 MB 256 MB 414046 001 414045 001 414044 001 ...

Page 120: ... memory module The edge of the module opposite the socket rises away from the computer 4 Slide the module 2 away from the socket at an angle 5 Remove the memory module Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module ...

Page 121: ...er for disassembly Section 5 3 2 Remove the keyboard Section 5 9 3 Turn the computer upside down with the rear panel toward you 4 Remove the two Torx8 T8M2 5 2 0 screws that secure the switch cover to the computer Removing the Switch Cover Screws Switch Cover Spare Part Number Information For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 430878 001 430877 001 ...

Page 122: ...uter as far as possible 7 Disconnect the LED board cable 1 from the system board 8 Insert a flat bladed screwdriver into the four notches 2 on the front edge of the switch cover 3 and lift up until the cover disengages from the computer 9 Remove the switch cover Removing the Switch Cover Reverse the above procedure to install the switch cover ...

Page 123: ...bly Section 5 3 2 Remove the keyboard Section 5 9 3 Disconnect the wireless antenna cables from the Mini Card WLAN module Section 5 14 4 Remove the switch cover Section 5 16 Display Assembly Spare Part Number Information 15 0 inch SXGA WVA TFT 15 0 inch XGA TFT with BrightView 15 0 inch XGA TFT 430869 001 430868 001 430867 001 ...

Page 124: ...5 34 Maintenance and Service Guide Removal and Replacement Procedures 5 Remove the four Torx8 T82 5 9 0 screws that secure the display assembly to the computer Removing the Display Assembly Screws ...

Page 125: ...splay assembly can result in damage to the display assembly and other computer components 8 Disconnect the display cable 1 from the system board 9 Remove the wireless antenna cables 2 from the clips in the top cover 10 Remove the two Torx8 T8M2 5 9 0 screws 3 that secure the display assembly to the computer 11 Lift the display assembly 4 straight up and remove it Removing the Display Assembly Reve...

Page 126: ...5 4 b Optical drive Section 5 8 c Keyboard Section 5 9 d Switch cover Section 5 16 e Display assembly Section 5 17 2 Turn the computer upside down with the front toward you Top Cover Spare Part Number Information For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 430866 001 430865 001 Fingerprint reader board not illustrated includes fingerprint reader board cable 431964 001...

Page 127: ...Removal and Replacement Procedures Maintenance and Service Guide 5 37 3 Remove the thirteen Torx8 T8M2 5 9 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 1 ...

Page 128: ...p with the front toward you 5 Disconnect the following cables from the system board 1 TouchPad cable 2 Fingerprint reader board cable HP Compaq nx6325 models only 3 Microphone cable 6 Remove the two Torx8 T8M2 5 9 0 screws 4 that secure the top cover to the computer Removing the Top Cover Screws Part 2 ...

Page 129: ...the base enclosure 8 Swing the top cover 2 toward you until the left and right sides of the top cover disengage from the base enclosure 9 Lift up on the left 3 and right sides 4 of the top cover until the top cover disengages from the base enclosure Releasing the Top Cover Reverse the above procedure to install the top cover and TouchPad ...

Page 130: ...e computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Optical drive Section 5 8 c Keyboard Section 5 9 d Switch cover Section 5 16 e Display assembly Section 5 17 f Top cover Section 5 18 Speaker Spare Part Number Information Speaker 413697 001 ...

Page 131: ...nd Replacement Procedures Maintenance and Service Guide 5 41 2 Disconnect the speaker cable 1 from the system board 3 Remove the speaker 2 Removing the Speaker Reverse the above procedure to install the speaker ...

Page 132: ... spare part number 430883 001 and is for use only with HP Compaq nx6325 models 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Optical drive Section 5 8 c Keyboard Section 5 9 d Switch cover Section 5 16 e Display assembly Section 5 17 f Top cover Section 5 18 ...

Page 133: ...the microphone 2 from the computer 3 If it is necessary to replace the Bluetooth module cable disconnect the cable 3 from the system board remove the cable 4 from the clips in the base enclosure and then remove the cable 5 from computer Removing the Microphone and Bluetooth Module Cable Reverse the above procedure to install the microphone ...

Page 134: ...sassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Optical drive Section 5 8 c Keyboard Section 5 9 d Switch cover Section 5 16 e Display assembly Section 5 17 f Top cover Section 5 18 Modem Module Spare Part Number Information Modem module includes modem module cable 430881 001 ...

Page 135: ...he system board 4 Disconnect the modem module cable 3 from the modem module 5 Disconnect the modem cable 4 from the system board 6 Remove the modem connector 5 from the clip in the base enclosure The modem module cable is included with the modem module spare part kit and is also available in the Cable Kit spare part number 430883 001 Removing the Modem Module and Cable Reverse the above procedure ...

Page 136: ... the following components a Hard drive Section 5 4 b Optical drive Section 5 8 c Keyboard Section 5 9 d Switch cover Section 5 16 e Display assembly Section 5 17 f Top cover Section 5 18 USB Audio Board Spare Part Number Information Includes USB audio board cable For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 430882 001 431965 001 ...

Page 137: ... cable 1 from the system board 4 Remove the Phillips PM2 0 3 0 screw 2 that secures the USB audio board to the base enclosure 5 Remove the cable from the clips 3 in the base enclosure 6 Remove the USB audio board 4 7 Release the ZIF connector to which the USB audio board cable is connected and disconnect the USB audio board cable 5 USB audio board Removing the USB Audio Board Reverse the above pro...

Page 138: ... 5 10 Heat sink Section 5 11 Processor Section 5 12 RTC battery Section 5 13 Mini Card WLAN module Section 5 14 Modem module and cable Section 5 21 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Optical drive Section 5 8 c Keyboard Section 5 9 System Board Spare Part Number Information System boards include PC Card ExpressCard...

Page 139: ... cover Section 5 16 e Display assembly Section 5 17 f Top cover Section 5 18 g Speaker Section 5 19 h Microphone Section 5 20 i USB audio board Section 5 22 2 Remove the two HM5 0 9 0 screw locks on each side of the external monitor connector Removing the System Board Screw Locks ...

Page 140: ...ive connector 1 to lift the right side of the system board 2 until the power connector 3 is clear of the base enclosure 4 Slide the system board 4 to the right at an angle and remove it from the base enclosure Removing the System Board Reverse the above procedures to install the system board ...

Page 141: ...back 32 8 cm 26 7 cm 3 0 to 3 6 cm 12 9 in 10 5 in 1 2 to 1 4 in Weight With 15 0 inch display optical drive and 6 cell battery pack 2 7 kg 6 0 lbs Input Power Operating voltage Operating current 18 5 V dc 3 5 A 65 W 3 5 A Temperature Operating not writing to optical disc Operating writing to optical disc Nonoperating 0 C to 35 C 5 C to 35 C 20 C to 60 C 32 F to 95 F 41 F to 95 F 4 F to 140 F ...

Page 142: ...to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this r...

Page 143: ... 9 cm 38 1 cm 11 8 in 9 0 in 15 0 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0 264 0 264 mm 1400 1050 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 35 horizontal 15 35 vertical typical ...

Page 144: ... cm 38 1 cm 11 8 in 9 0 in 15 0 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0 264 0 264 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 35 horizontal 15 35 vertical typical ...

Page 145: ...sec ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 195 363 650 156 301 488 117 210 240 78 140 160 Disc rotational speed 5400 rpm 5400 rpm 7200 and 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for...

Page 146: ...Li Ion Battery Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 0 34 kg 0 79 in 3 70 in 5 28 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 4 4 Ah 48 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 147: ... RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 148: ... 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 6 DVD CD RW Combo Drive Continued ...

Page 149: ...VD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW DVD R and DVD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 150: ...r 2 MB Data transfer rate CD R 16X CD RW 8X CD ROM 24X DVD 8X DVD R 4X DVD RW 2X Multiword DMA mode 2 2 400 KB s 150 KB s at 1X CD rate 1 200 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 5 400 KB s 1 352 KB s at 1X DVD rate 2 700 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 7 DVD RW and CD RW Com...

Page 151: ...sc CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD RCD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in ...

Page 152: ... System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 153: ...ascaded IRQ3 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 USB UHCI controller 24C2 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller ...

Page 154: ...410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Table 6 10 System Interrupts Continued ...

Page 155: ... controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 156: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 11 System I O Addresses Continued ...

Page 157: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 11 S...

Page 158: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 159: ...ting This appendix provides specification and reference information for the screws and screw locks used in the computer All screws and screw locks listed in this appendix are available in the Screw Kit spare part numbers 413705 001 and 432160 001 ...

Page 160: ...hread Head Width Black 3 5 0 mm 2 0 mm 4 0 mm Where used 1 Two screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 5 4 2 One screw that secures the memory module compartment cover to the computer screw is captured on the cover by a C clip documented in Section 5 7 mm ...

Page 161: ...Screw Screw Location Table A 2 Phillips PM2 5 13 0 Spring Loaded Hard Drive Retention Screw Color Qty Length Thread Head Width Silver 1 13 0 mm 2 5 mm 5 5 mm Where used One screw that secures the hard drive to the computer screw is captured on the hard drive frame by a C clip documented in Section 5 4 mm ...

Page 162: ...Listing Phillips PM3 0 4 0 Screw Locations Table A 3 Phillips PM3 0 4 0 Screw Color Qty Length Thread Head Width Silver 4 4 0 mm 3 0 mm 4 5 mm Where used 4 screws that secure the hard drive frame to the hard drive documented in Section 5 4 mm ...

Page 163: ... Length Thread Head Width Black 24 9 0 mm 2 5 mm 4 0 mm Where used 1 One screw that secures the optical drive to the computer documented in Section 5 8 2 Two screws that secure the keyboard to the computer documented in Section 5 9 3 Four screws that secure the display assembly to the computer documented in Section 5 17 mm ...

Page 164: ...Listing Torx8 T8M2 5 9 0 Screw Locations Table A 4 Torx8 T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 5 mm 4 0 mm Where used 13 screws that secure the top cover to the computer documented in Section 5 18 mm ...

Page 165: ... A 4 Torx8 T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 5 mm 4 0 mm Where used 1 Two screws that secure the display assembly to the computer documented in Section 5 17 2 Two screws that secure the top cover to the computer documented in Section 5 18 mm ...

Page 166: ...lips PM2 0 3 0 Screw Locations Table A 5 Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Silver 3 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the optical drive bracket to the optical drive to the computer documented in Section 5 8 mm ...

Page 167: ...Phillips PM2 0 3 0 Screw Location Table A 5 Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Silver 3 3 0 mm 2 0 mm 4 0 mm Where used One screw that secures the USB audio board to the base enclosure documented in Section 5 22 mm ...

Page 168: ...crew Listing Torx8 T8M2 5 2 0 Screw Locations Table A 6 Torx8 T8M2 5 2 0 Screw Color Qty Length Thread Head Width Black 2 2 0 mm 2 5 mm 4 0 mm Where used 2 screws that secure the switch cover to the computer documented in Section 5 16 mm ...

Page 169: ...Guide A 11 Phillips PM2 0 7 0 Screw Locations Table A 7 Phillips PM2 0 7 0 Screw Color Qty Length Thread Head Width Silver 6 7 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the fan assembly to the computer documented in Section 5 17 mm ...

Page 170: ...ing Phillips PM2 0 7 0 Screw Locations Table A 7 Phillips PM2 0 7 0 Screw Continued Color Qty Length Thread Head Width Silver 6 7 0 mm 2 0 mm 6 0 mm Where used 4 screws that secure the heat sink to the to the computer documented in Section 5 11 mm ...

Page 171: ...Table A 8 Phillips PM2 5 4 0 Screw Color Qty Length Thread Head Width Silver 4 4 0 mm 2 5 mm 4 5 mm Where used 1 Two screws that secure the Mini Card WLAN to the computer documented in Section 5 14 2 Two screws that secure the modem module to the computer documented in Section 5 21 mm ...

Page 172: ... Hex Socket HM5 0 9 0 Screw Lock Locations Table A 9 Hex Socket HM5 0 9 0 Screw Lock Color Qty Length Thread Head Width Silver 2 9 0 mm 5 0 mm 5 0 mm Where used 2 screw locks that secure the system board to the computer documented in Section 5 23 mm ...

Page 173: ...s can be copied to a CD or to a DVD using HP Backup and Recovery Manager Formatted DVD RW discs and DVD RW double layer discs are not compatible with HP Backup and Recovery Manager The computer must be connected to external power before you perform backup and recovery procedures Safeguarding Your Data To safeguard your documents store personal files in the My Documents folder and periodically crea...

Page 174: ...cs This process will take several minutes depending on the file size and the speed of the computer To back up specific files or folders 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Back up individual files and folders and then click Next The Backup Wizard op...

Page 175: ...ta being stored To back up your entire hard drive 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Back up entire hard drive and then click Next The Back up entire hard disk page opens 5 Click Next 6 Select the location for the backup files and then click Next 7...

Page 176: ...that you create recovery points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally Recovering to an earlier recovery point does not affect data files or e mails created since that recovery point After you create a recovery point you are prompted to schedule subsequent recovery points You can schedule recovery points for a specific tim...

Page 177: ...Click Next to further define the settings A summary of your system recovery point settings is displayed 4 Follow the on screen instructions Recovery HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image You can choose whether you want to store that copy on the recovery pa...

Page 178: ... another drive or from recovery discs that you create Creating Recovery Discs Highly Recommended After setting up the computer for the first time you can create a set of recovery discs of the full factory image using Recovery Media Creator in the HP Backup and Recovery Manager The recovery discs are used to start up boot the computer and recover the operating system and software to factory setting...

Page 179: ...e prompted to continue the disc creation process where you left off To create a set of recovery discs 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Create factory software recovery CDs or DVDs to recover the system Highly recommended and then click Next The Recovery Media Creator page opens 4 Click Next 5 Click Write to CD DVD and then click Nex...

Page 180: ...Manager 3 Click Next 4 Click Recover important files or the entire system and then click Next 5 Click a recovery option and then click Next If you choose to recover the system the computer restarts and recovery begins 6 Follow the on screen instructions Initiating a Recovery from the Hard Drive Recovery Partition To initiate a recovery from the hard drive recovery partition 1 Back up all personal ...

Page 181: ...e only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations Fo...

Page 182: ...assembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another ...

Page 183: ...ance and Service Guide C 3 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly Removing the Display Bezel Screw Covers and Screws ...

Page 184: ... Component Recycling 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Removing the Display Bezel ...

Page 185: ...Display Component Recycling Maintenance and Service Guide C 5 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Removing the Display Inverter ...

Page 186: ...vice Guide Display Component Recycling 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure Removing the Display Panel Assembly ...

Page 187: ...ponent Recycling Maintenance and Service Guide C 7 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Removing the Display Panel Frame Screws ...

Page 188: ...ide Display Component Recycling 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame 2 from the display panel Removing the Display Frame ...

Page 189: ...ntenance and Service Guide C 9 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it forward 13 Remove the backlight cover Removing the Backlight Cover ...

Page 190: ... 10 Maintenance and Service Guide Display Component Recycling 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Releasing the Backlight Cables ...

Page 191: ...Display Component Recycling Maintenance and Service Guide C 11 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel Removing the Backlight Frame ...

Page 192: ...ycling ÅWARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight ...

Page 193: ...nnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel Releasing the LCD Panel ...

Page 194: ...C 14 Maintenance and Service Guide Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the LCD panel and backlight ...

Page 195: ...Maintenance and Service Guide D 1 D Connector Pin Assignments Table D 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 196: ... Service Guide Connector Pin Assignments Table D 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table D 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 197: ...intenance and Service Guide D 3 Table D 4 S Video Out Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground ...

Page 198: ...ble D 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 199: ...Connector Pin Assignments Maintenance and Service Guide D 5 Table D 6 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 200: ...D 6 Maintenance and Service Guide Connector Pin Assignments Table D 7 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 201: ...computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used ...

Page 202: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 203: ...oupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and re...

Page 204: ...ler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fi...

Page 205: ...are part numbers 3 9 3 19 3 20 5 5 specifications 6 6 battery bay 1 13 1 20 battery light 1 7 battery release latch 1 20 Bluetooth module removal 5 11 spare part number 3 9 3 19 5 11 Bluetooth module cable illustrated 3 13 removal 5 43 bottom components 1 20 C Cable Kit contents 3 13 spare part number 3 13 cables service considerations 4 2 caps lock key 1 15 caps lock light 1 17 carrying case spar...

Page 206: ...tal Media Slot 1 7 Digital Media Slot light 1 7 disassembly sequence chart 5 3 diskette drive OS loading problems 2 23 precautions 4 3 display assembly removal 5 33 spare part numbers 3 3 3 20 5 33 specifications 6 3 6 4 display component recycling C 1 display release button 1 6 display switch 1 16 docking connector 1 20 docking device troubleshooting 2 18 docking station AC adapter spare part num...

Page 207: ...e part number 3 5 3 19 5 20 features 1 2 feet illustrated 3 12 locations 5 10 fingerprint reader 1 19 fingerprint reader board cable disconnection 5 38 fingerprint reader board spare part number 3 5 3 21 5 36 flowcharts troubleshooting no audio 2 25 2 26 no network modem connection 2 30 no OS loading 2 19 no OS loading from diskette drive 2 23 no OS loading from hard drive 2 20 2 21 2 22 no OS loa...

Page 208: ...13 K keyboard removal 5 16 spare part numbers 3 3 3 22 3 23 3 24 5 16 troubleshooting 2 28 keyboard components 1 12 1 14 keypad keys 1 15 L left side components 1 10 M mass storage devices spare part numbers 3 14 memory map specifications 6 18 memory module removal 5 12 5 29 spare part numbers 3 7 3 20 5 12 5 29 memory module compartment 1 21 memory module compartment cover illustrated 3 12 remova...

Page 209: ... part numbers 3 11 3 14 3 15 3 18 5 14 specifications 6 7 6 9 6 11 optical drive bracket removal 5 15 P packing precautions 4 5 password clearing 1 4 PC Card bezel illustrated 3 12 PC Card slot 1 11 plastic parts 4 2 Plastics Kit contents 3 12 spare part number 3 7 3 12 3 22 pointing device troubleshooting 2 29 power button 1 16 power connector 1 13 power cord set requirements E 2 spare part numbe...

Page 210: ... ROM drive 6 11 computer 6 1 display 6 3 6 4 DVD CD RW Combo Drive 6 7 DVD RW and CD RW Combo Drive 6 9 hard drive 6 5 I O addresses 6 15 interrupts 6 13 memory map 6 18 optical drive 6 7 6 9 6 11 system DMA 6 12 static shielding materials 4 8 stringent security 1 4 S Video out jack location 1 13 pin assignments D 3 switch cover removal 5 31 spare part numbers 3 3 3 21 5 31 system board removal 5 ...

Page 211: ...0 keyboard 2 28 modem 2 30 network 2 30 nonfunctioning device 2 18 2 27 OS loading 2 19 overview 2 1 pointing device 2 29 power 2 12 video 2 16 U Universal Serial Bus USB port location 1 9 1 11 pin assignments D 2 unknown password 1 4 USB audio board removal 5 46 spare part numbers 3 9 3 21 5 46 V vents 1 21 video troubleshooting 2 16 volume buttons 1 17 W Windows applications key 1 15 Windows log...

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