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specifications and regulatory information

hp fax 1010 series

environmental product stewardship program

protecting the environment

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner.
This product has been designed with several attributes to minimize impacts on our environment. Please visit
HP’s Environment website at http://www.hp.com/go/environment for more information.

ozone production

This product generates no appreciable ozone gas (O3)

energy consumption

Energy usage drops significantly while in ENERGY STAR

®

mode, which saves natural resources, and saves

money without affecting the high performance of this product. This product qualifies for ENERGY STAR,
which is a voluntary program established to encourage the development of energy-efficient office products.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, Hewlett-
Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency.
For more information, see

http://www.energystar.gov.

paper use

This product is suited for the use of recycled paper according to DIN 19309.

plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to
identify plastics for recycling purposes at the end of the product's life.

material safety data sheets

Material Safety Data Sheets (MSDS) can be obtained from the HP web site at

http://www.hp.com/go/msds

.

If you are in the United States or Canada and do not have access to the internet, call the U.S. HP FIRST (fax-
on-demand service) at (1) (800) 231-9300. Use Index number 7 for a listing of the material safety data
sheets.
International customers without Internet access should call (404)-329-2009 for further information.

recycling programs

HP offers an increasing number of product return and recycling programs in many countries, as well as
partnering with some of the largest electronic recycling centers throughout the world. HP also conserves
resources by refurbishing and reselling some of its most popular products.

hp fax 1010 series battery

This product contains a small Lithium battery that must be removed and disposed of properly at the end of the
product’s useful life. The battery is located on the main circuit board.

Battery Specifications

Battery Part Number:

Panasonic CR2032

Battery Material:

Lithium

Battery Type:

Button/Coin Cell Battery

Quantity Per Product:

1

Weight:

approximately 3 grams

Lithium Type:

Solid

Battery Manufacturer:

Panasonic of Japan

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Summary of Contents for fax 1010 series

Page 1: ...User Guide hp fax 1010 series ...

Page 2: ...s Selective service papers Identification badges cards or insignias Governmental stamps Postage stamps Food stamps Checks or drafts drawn on Governmental agencies Paper currency traveler s checks or money orders Certificates of deposit Copyrighted works safety information WARNING To prevent fire or shock hazard do not expose this product to rain or any type of moisture Always follow basic safety p...

Page 3: ...es times text and telephone numbers 10 most text fields 10 fax header telephone number 10 set up your fax 11 set the answer modes 11 set rings to answer 12 use Caller ID 12 turn Caller ID on 12 see who called with Caller ID 13 print a list of Caller ID numbers 13 block junk fax numbers 13 add a junk fax number 13 delete a number 13 image TCR 14 distinctive ring DRPD 15 teach the hp fax the ring pa...

Page 4: ...cheduled job 25 forward faxes 25 other features 27 set the date and time 27 turn on and off alarm and key sounds 27 set the fax header information 28 print user reports 28 automatic reports 28 reports you can print 28 reprinting faxes 29 clearing memory 29 set menu options 30 loudspeaker 31 redial a number in memory 31 care and maintenance 33 print cartridge information 33 view ink level 33 print ...

Page 5: ...nformation 43 paper types and sizes 43 document types and sizes 43 acceptable documents 43 print cartridge 44 product specifications 44 a sample of ITU 1 chart reduced to 60 5 45 environmental product stewardship program 46 hp fax 1010 series battery 46 regulatory information 47 declaration of conformity 49 use hewlett packard support services 50 warranty 51 index 53 ...

Page 6: ...iv hp fax 1010 series ...

Page 7: ... For more information see Paper Size on page 30 paper type and sizes The HP Fax is designed to work with a variety of plain papers cotton bond 70 90 g m2 20 24 lb in A4 Letter and Legal sizes Tip Some papers have a side that s been conditioned for printing The print side is indicated on the paper s packaging Always load with the print side facing you 1 Pull the paper tray cover toward you 2 Fan ne...

Page 8: ...mation see one touch dialing on page 18 Pressing the Speed Dial button entering a speed dial code and pressing Start Enter For more information see dial from the phone book on page 18 Note One touch and speed dial codes must have been previously programmed For more information see store a number in the phone book on page 17 receive a fax How faxes are received depends on how the Answer Mode is set...

Page 9: ...umber of copies depends on the model you purchased 3 If you want more than one copy use the phone pad to enter the number of copies 4 Press Copy to start copying or press Start Enter to go to the next option Zoom Rate then 97 will display 5 Press to select the reduction or enlargement percentage you want 50 75 87 93 97 100 120 125 or 150 6 Press Copy to start copying or press Start Enter to go to ...

Page 10: ...k up the handset For more information see one touch dialing on page 18 Press the Speed Dial button enter a speed dial code and press Start Enter This turns on the loudspeaker When you are connected pick up the handset For more information see dial from the phone book on page 18 Note One touch and speed dial codes must have been previously programmed For more information see store a number in the p...

Page 11: ...ment feeder 50 speed dialing locations including10 One Touch see page 17 Distinctive Ring DRPD capability this feature only is available in certain areas see page 15 Broadcasting to send the same document to multiple destinations see page 23 Fax forwarding to forward documents to another fax machine see page 25 Delayed fax to send the document at a later time see page 23 Send Receive Polling see p...

Page 12: ... hp fax front panel and menus hp fax 1010 series rear view front panel EXT LINE HANDSET Connect extension phone or answering machine here power cord socket 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ...

Page 13: ...0 Menu Displays the options available for your HP Fax 11 Scroll Volume When no document is loaded When no other button has been pressed adjusts the ringer volume If the handset is off hook adjusts the handset volume When Loudspeaker has been pressed adjusts the speaker volume When Menu has been pressed displays the next and previous menu options When you are entering numbers or text moves the curs...

Page 14: ...Level Adjust Scanner Self Test System ID Dial Schedule Journal Default System Alarm Sound Key Sound Set Broadcasting Set Delayed Fax Set Polling Send Cancel Schedule Set Fax Forward Language Sending Confirm Paper Size Auto Redutction Discard Size Rings to Answer Rcv Start Code ECM Mode Caller ID Set Junk Fax No Auto Journal DRPD Silent Mode Resolution Contrast Image TCR Dial Mode Date Format Date ...

Page 15: ...nu buttons to navigate the menu items Press the Menu button to access the menu system Use the buttons to scroll through the options on a particular level Press Start Enter to select a particular menu option Press Cancel to return to Ready mode Example To change the default Resolution setting to Fine you would take the following steps 1 Press the Menu button repeatedly until Set Up System displays ...

Page 16: ...ess the button multiple times for a longer pause When entering text press the phone pad button repeatedly to scroll through the characters Use the following table for reference most text fields The letters and numbers scroll as shown next to each button for text fields such as the phone book fax header telephone number For most telephone numbers you can only enter the numbers for example 123456789...

Page 17: ...g DRPD service to set up a separate telephone number for your fax on the same physical line as your other numbers See distinctive ring DRPD on page 15 FAX mode In Ready mode FAX appears in the right hand corner of the display When you get a call the machine answers after the second ring and receives the fax automatically When reception is complete the machine returns to Ready mode If you want to c...

Page 18: ...tered as a junk fax see block junk fax numbers on page 13 Off Deactivates the Caller ID feature TAM mode You must have an answering machine attached to the EXT line socket on your fax machine In Ready mode TAM appears in the right hand corner of the display When a call comes in the answering machine answers and records the caller s message if they leave one If the machine detects a fax signal it g...

Page 19: ...must set the Caller ID option to On w Junk Fax see use Caller ID on page 12 add a junk fax number 1 Press Menu repeatedly until SET UP SYSTEM appears and press Start Enter 2 Select Set Junk Fax No 3 Press Start Enter 4 Press until Add displays and press Start Enter The machine shows the first Caller ID number 5 Press to find the Caller ID number you want to register as a junk fax and press Start E...

Page 20: ...f necessary and you must set these Menu options to On Image TCR and Sending Confirm Follow these instructions 1 Press the Menu button repeatedly until Set Up System displays and press Start Enter 2 Use the buttons to scroll to Sending Confirm and press Start Enter 3 Use the buttons to select On and press Start Enter 4 Use the buttons to scroll to Image TCR and press Start Enter 5 Use the buttons t...

Page 21: ...splays and press Start Enter Call this fax from another fax machine Waiting Ring will display 4 Call the HP Fax DRPD OK will display when the pattern has been learned 5 Press Cancel to return to Ready mode set up distinctive ring DRPD answer mode Once you have activated distinctive ring it becomes one of the answering modes you can select by pressing the Ans Mode Contrast button Press Ans Mode Con...

Page 22: ...16 set up your fax hp fax 1010 series ...

Page 23: ...and press Start Enter Numbers from 00 to 09 will be used for One Touch dialing and from10 to 50 for Speed dialing 3 Enter the telephone fax number you want to store up to 40 digits and press Start Enter If you want a pause between numbers for example when entering an access code where you need to wait for a second dial tone press Redial Pause A P appears in the display For a longer pause simply pr...

Page 24: ...book on page 17 3 Press Start Enter phone book dialing You can search the entire phone book to find the number you want to dial search sequentially through the phone book 1 Press Mute Search 2 Press to move upward or downward through the directory until you find the number you want 3 When the number you want appears in the display press Start Enter to dial search for a particular first letter 1 Pr...

Page 25: ...y indicated on the paper s packaging Always load with the print side facing you You can load up to 50 sheets of paper in the paper tray Satisfactory print and receive quality can be obtained with many types of plain paper Since the quality of plain paper varies widely test the print quality before buying large quantities of paper Your machine uses a variety of papers including Copier paper Bond pa...

Page 26: ... glossy etc too small or short such as a label voucher etc made of cloth or metal To send these documents use an office copier to make a photocopy first and then send the copy set document resolution and contrast for a single copy Document resolution and contrast are set in the same manner for both faxes and copies For most faxes and copies default settings will work well If you need to send copy ...

Page 27: ...tographs or other documents containing color or gray shades When Photo is chosen the resolution is automatically set to FINE 4 Dial the number and press Start Enter or press Copy When sending copying is finished resolution contrast automatically returns to default adjust volume You can adjust the volume level for both the ringer and the speaker the speaker is used for Loudspeaker ringer volume Pre...

Page 28: ...hone is plugged into your fax machine 1 Answer the call on the extension phone 2 Press 9 remote receive start code in sequence when you hear a fax tone Your fax machine detects the code and starts to receive the document The code is preset at the factory You cannot change the asterisks but you can select any number between 0 and 9 For more information see Rcv Start Code on page 30 3 Hang up the ph...

Page 29: ...t number appears in the display If you have more destinations select Y by using and press Start Enter when asked Another Y N and repeat steps from 4 If you have finished entering all the numbers answer N and press Start Enter 6 Press Start Enter The document will be scanned into memory before transmission delayed fax You can set your machine to send a fax any time in the next 24 hours For example ...

Page 30: ...t face down and feed it into the machine 2 Press Menu repeatedly until ADVANCED FAX appears and press Start Enter 3 Select Set Polling Send by pressing and press Start Enter 4 Enter the poll code and press Start Enter The poll code is preset to 0000 which means that the receiver does not need to enter a poll code to receive the document The poll code is used to prevent your document from being ret...

Page 31: ...fice you do not have to miss important faxes Your machine can forward any faxes it receives to a fax machine at your current location and if you choose it can print a copy for you to review when you get back as well A Sending Confirm report will print for every fax that is forwarded 1 Press Menu repeatedly until ADVANCED FAX appears and press Start Enter 2 Select Set Fax Forward by pressing and pr...

Page 32: ...26 advanced faxing hp fax 1010 series ...

Page 33: ...ither Europe day month year or USA month day year and press Start Enter 5 Press Start Enter when the display shows Date Time 6 Set the date and time 24 hour format You can move the cursor by pressing To figure 24 hour format after 12 pm noon add 12 to the time For example 8 30 pm is 20 30 in 24 hour format 7 Press Start Enter when the date and time are correct The display shows the date and time y...

Page 34: ...isplay is correct print user reports Your fax machine can print many reports for your use automatic reports These reports print automatically reports you can print You can print these reports whenever you need to Some of these reports can be set to print automatically also 1 Press Report Help 2 Choose the report you want by using 3 Press Start Enter when the desired report is displayed 4 The selec...

Page 35: ...ly clear information stored in your machine s memory 1 Press Menu repeatedly until MEMORY CLEAR appears and press Start Enter The display shows the type of information you can clear from memory 2 Select what you want to delete by pressing and press Start Enter 3 Select Y and press Start Enter when the machine asks if you are sure The types of information you can clear are Phone book This report sh...

Page 36: ...e data to fit your paper If the fax machine cannot fit the data into one page with the feature enabled the data is divided and printed in actual size on two or more sheets The settings are On and Off Discard Size If you turn the Automatic Reduction option off you can set the fax machine to discard any excess image at the bottom of the page when receiving a document as long as or longer than the pa...

Page 37: ...x protection will be removed The settings are Add and Delete Auto Journal A journal report shows the specific information concerning transmission or reception activities the time and date of most recent 40 transmissions or receptions The settings are On and Off Distinctive Ring Distinctive ring DRPD distinctive ring pattern detection is a service provided by some telephone companies that assigns t...

Page 38: ...32 other features hp fax 1010 series ...

Page 39: ...the cartridge in an airtight plastic bag DO NOT leave it exposed for an extended period DO NOT refill the cartridge The warranty will not cover damage caused by using refilled cartridges view ink level When using the 28ml print cartridge your machine allows you to check the amount of ink remaining To view the current ink level 1 Press Menu repeatedly until MAINTENANCE appears and press Start Enter...

Page 40: ...rint cartridge When you notice that the print becomes light or ink low or when install new ink cartridge appears in the display replace the print cartridge The part number for replacement cartridges is hp no 20 1 Take out a cartridge from its packaging and carefully remove the tape covering the printhead Hold the cartridge by the colored top or black areas only Do not touch the copper area 2 Press...

Page 41: ...ge you must choose 1 New When you put in a used cartridge choose 2 Used This helps you to check the correct amount of ink you have left If you mix up several used cartridges it is not possible to check the correct amount of remaining ink Once you have put in a new cartridge use it until it is completely exhausted clear jammed documents and paper document jams during transmission If a document jams...

Page 42: ...nally maintain the print cartridge and its associated parts clean the print cartridge nozzles If characters are not printing completely or white streaks appear in your text you may have clogged nozzles Clean the print cartridge as described below 1 Press Menu repeatedly until MAINTENANCE appears and press Start Enter 2 Scroll to Clean Cartridge by pressing and press Start Enter 3 Examine the print...

Page 43: ...tridge the cartridge carrier may have moved back to the original position If so press Access Cartridge again to move the carrier to the install position 5 Press Start Enter 6 Press 1 for new cartridge or 2 for the old one clean the cartridge carrier contacts Before cleaning these parts there should be no scheduled job such as delayed fax send polling or faxes received into memory Caution Once you ...

Page 44: ...nt If you turn the power off to clean the scanner documents stored in memory will be lost 1 Open the front panel 2 Remove the white roller a At the right hand end of the white roller there is a bushing that is secured with a small tab b Push the tab slightly inward then rotate towards you Then pull up the right hand end of the roller to remove it 3 Wipe the roller surface with a soft cloth dampene...

Page 45: ...croll to Adjust Scanner by pressing and press Start Enter 3 Load a plain WHITE sheet of paper no writing or graphics into the document feeder and press Start Enter The machine starts to scan the document to adjust the scanner Printing quality may be unexpectedly worse if you do not use a plain WHITE paper for the adjustment LCD error messages These are the error message that may display along with...

Page 46: ...t Press Start Enter to send or copy the scanned pages only To cancel the job press Cancel and try again when memory becomes available or split the new document into smaller parts See clearing memory on page 29 Memory Received Ink Low Install new ink cartridge The machine has data stored in memory Replace the print cartridge with new one in order to print the faxes Memory Received Load paper and pr...

Page 47: ...fax receive mode if the voice call is not answered The line will appear busy until the machine resets The numbers stored in memory do not dial correctly Make sure the numbers are programmed correctly To print a Phone book list see print user reports on page 28 The document does not feed into the machine Be sure the document is not wrinkled and you are putting it in correctly Check that the documen...

Page 48: ...nstalled correctly To clean the print cartridge see maintain the print cartridge on page 36 Smudged or dark characters Make sure the paper is straight and unwrinkled Let ink dry before handling the paper To clean the print cartridge see maintain the print cartridge on page 36 Characters with white lines If Ink Low Install new ink cartridge is displayed install a new print cartridge as described in...

Page 49: ...e document types and sizes You can insert a document that is up to 10 pages long in the document feeder acceptable documents Paper size Dimensions Paper weight A4 210mm x 297mm 8 3in x 11 7in 70 90g m2 20 24lbs Letter 216mm x 279mm 8 5in x 11 0in Legal 216mm x 356mm 8 5in x 14 0in Single sheet 2 or more sheets Document size Max 216mm W x 356mm L a 8 5in W x 14in L a When sending a document that is...

Page 50: ...10mm Effective recording width 8 inches 203mm Power consumption Standby 5 Wh Printing Mode Maximum 15 Wh Voltage 110 127 Frequency 50 60 Hz Current 500 mA Temperature range 50 F to 95 F 10 C to 35 C Humidity range 20 to 80 RH non condensing Dimension W x D x H 365 x 275 x 160mm 14 4 x 9 8 x 5 9in all trays folded 365 x 340 x 270mm 14 4 x 13 4 x 10 6in all trays extended Weight 3 5 Kg 7 7 lb includ...

Page 51: ...s and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION 45 a sample of ITU 1 chart reduced to 60 5 hp fax 1010 series a sample of ITU 1 chart reduced to 60 5 ...

Page 52: ...s Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life material safety data sheets Material Safety Data Sheets MSDS can be obtained from the HP web site at http www hp com go msds If you are in the United States or Canada and do not have access to the internet call the U S H...

Page 53: ... any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of transmission the date and time it is sent and an identification of the business other entity or other individual sending the message and the telephone number of the sending machine ...

Page 54: ...se to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the a...

Page 55: ...Manufacturer s Name Hewlett Packard Company Manufacturer s Address 16399 West Bernardo Drive San Diego CA 92127 USA declares that the product Product Name HP Fax 1010 Series Model Number s C9270A C9271A C9272A C9273A C9274A Product Options None conforms to the following Product Specifications Safety UL1950 CSA22 2 No 950 3rd Ed 1995 NOM 019 SCFI 1993 EMC FCC Part 15 Class B ICES 003 Issue 2 Teleco...

Page 56: ...e it in an airtight bag so it will not dry out Do not send the print cartridge with the unit unless asked to do so If you do not have the original packing material you can request a replacement package set from HP Customer Support Shipping damage caused by improper packaging is not covered under the warranty Include these items in the box A brief description of the symptoms sample prints are helpf...

Page 57: ...contain remanufactured parts components or materials equivalent to new in performance HP s limited warranty for each Product is valid in any country or locality where HP has a support presence for the Product and where HP has marketed the Product The level of warranty service may vary according to local standards HP shall have no obligation to alter the form fit or function of the Product in order...

Page 58: ...52 specifications and regulatory information hp fax 1010 series ...

Page 59: ...nel 6 copies collate 3 making 3 multiple 3 options 3 reduce or enlarge 3 D delayed fax 23 dialing automatic fax redial 21 discard size see also auto reduction 30 DRPD 15 E ECM mode 44 F faxes reprinting 29 front panel 6 G getting help 50 H help 50 hp support 50 I ink cartridge part number 44 ink level cartridge 33 ITU 1 chart 45 J junk fax blocking 13 L language 30 loudspeaker 31 M making a copy 3...

Page 60: ...in memory 31 regulatory information 47 reports 28 reprinting faxes 29 resolution 20 44 ring volume 21 rings to answer 12 S scanner adjustment 39 scheduled job cancelling 25 setting date and time 27 setting fax number 28 specifications 43 U user setting auto journal 31 caller id 30 contrast 31 dial mode 31 distinctive ring 31 image tcr 31 resolution 31 silent mode 31 user settings discard size 30 u...

Page 61: ...User Guide ...

Page 62: ...C9270 90102 Printed in China November 2002 C9270 90102 ...

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