HP ENVY dv4-5200 Page 87 User Manual Download

Page: 87 / 89

HDMI port, connecting 25
HDMI port, identifying 6, 21
headphones, connecting 22
Help and Support

how to access 33

Hibernation

exiting 37
initiated during critical battery

level 40

initiating 37

high-definition devices,

connecting 25, 26

hot keys

description 35
display system information 35
functions 35
using 35

HP 3D DriveGuard 53
HP and third-party software

updates, installing 63

HP Recovery Manager 71

correcting boot problems 72
starting 71

HP Recovery media

creating 68
recovery 72

HP Recovery partition 71

recovery 71
removing 72

hubs 44

input power 73
installing

critical updates 62
optional security cable lock 63

integrated webcam light,

identifying 7, 20

Intel Rapid Start Technology 36
Intel Wireless Display 26
Intel Wireless Music 26
internal microphones, identifying

7, 20

Internet connection setup 17
Internet security software, using

jack

audio-in (microphone) 6

audio-out (headphone) 6
network 4
RJ-45 (network) 4

keyboard

using 33

keyboard hot keys, identifying 35
keys

action 11
b 11, 21
esc 11
fn 11, 21
Windows applications 11
Windows logo 11

labels

regulatory 14
service 14
wireless certification 14
WLAN 14

LAN

connecting 19

latch, battery release 12
left-edge swipe 32
lights

AC adapter 5
caps lock 9
hard drive 4
mute 9
optical drive 4
power 4, 9
TouchPad 8, 9
webcam 7, 20
wireless 9

low battery level 40

maintenance

Disk Cleanup 54
Disk Defragmenter 54

memory module

inserting 56
removing 55
replacing 54

memory module compartment,

identifying 13

memory module service door,

removing 55

microphone, connecting 22

minimized image

creating 71

minimized image recovery 71
model description

label 14

mouse

using 33

mouse, external

setting preferences 27

mute light, identifying 9

network cable

LAN requirements 19

network jack, identifying 4

operating environment 74
optical disc

inserting 48
removing 49

optical drive eject button,

identifying 4

optical drive light, identifying 4
optical drive, identifying 4, 21
optional external devices, using

original system recovery 71

passwords

Setup Utility (BIOS) 61
Windows 61

pinching touch gesture 30
port

USB 2.0 20

ports

external monitor 6, 21, 24
HDMI 6, 21, 25
Intel Wireless Display 26
Intel Wireless Music 26
USB 2.0 4
USB 3.0 6, 21
VGA 24

power

battery 38
conserving 38, 39

power button, identifying 10
power connector, identifying 4
power lights, identifying 4, 9
power meter 38

Index

Summary of Contents for ENVY dv4-5200

Page 1: ...User Guide ...

Page 2: ...tional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition September 2012 Document Part Number 692947 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on thi...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...s and speakers 10 Keys 11 Bottom 12 Labels 14 3 Connecting to a network 15 Connecting to a wireless network 15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN 16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices selec...

Page 6: ...ly 26 Managing your audio and video files 26 5 Navigating using touch gestures pointing devices and the keyboard 27 Using the TouchPad 27 Turning the TouchPad off or on 27 Using TouchPad gestures 28 Tapping 29 Scrolling 29 Pinching Zooming 30 Rotating 30 Flicking 31 Edge swipes 31 Right edge swipe 31 Top edge swipe 32 Left edge swipe 32 Using the keyboard and mouse 33 Using the action keys 33 Usin...

Page 7: ...le battery 40 Replacing a user replaceable battery 41 Running on external AC power 41 Troubleshooting power problems 41 HP CoolSense 42 Shutting down turning off the computer 42 7 Managing and sharing information 44 Using a USB device 44 Connecting a USB device 45 Removing a USB device 45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives 46 In...

Page 8: ...ation 63 Using an optional security cable lock 63 10 Using Setup Utility BIOS and System Diagnostics 64 Starting Setup Utility BIOS 64 Updating the BIOS 64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics 66 11 Backing up restoring and recovering 67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and recovery 69 Using Windows Refres...

Page 9: ...12 Specifications 73 Input power 73 Operating environment 74 13 Electrostatic Discharge 75 Index 76 ix ...

Page 10: ...x ...

Page 11: ...tures on page 20 for information Update or purchase antivirus software Learn more at Using antivirus software on page 62 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 67 Fun things to do You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming...

Page 12: ...is guide select the HP Support Assistant app on the Start screen select My computer and then select User guides Important regulatory notices including proper battery disposal information Limited Warranty To access this guide select the HP Support Assistant app select My computer and then select Warranty and services or go to http www hp com go orderdocuments Specific warranty information about thi...

Page 13: ...lays all the devices installed in your computer Locating software To find out what software is included on your computer from the Start screen right click using the mouse to display the apps and select the All apps icon Front Component Description Digital Media Slot Supports the following digital card formats Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card Secure Digita...

Page 14: ...st amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Intel Rapid Start Technology select models only on page 36 5 Hard drive light Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive N...

Page 15: ...er The AC adapter is connected and the battery is charging Off The computer is using DC power 10 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right side 5 ...

Page 16: ...devices and provide enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page 44 5 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 6 Audio out headphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To red...

Page 17: ...LAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region T...

Page 18: ...e Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures For more information see Edge swipes on page 31 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse 8 Chapter 2 Getting to know your computer ...

Page 19: ...ogy feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Intel Rapid Start Technology select models only on page 36 2 Mute light Amber Computer sound is off Off Computer sound is on 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on...

Page 20: ...r has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Managing power on page 36 To learn more about you...

Page 21: ...les or disables Beats Audio when pressed in combination with the fn key Opens Beats Audio Control Panel which allows you to view and control all audio settings Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound Beats audio is enabled by default NOTE You can also open the Beats Audio Control Panel from the Start screen type c select Control...

Page 22: ...he service door 3 Integrated subwoofer Provides superior bass sound 4 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 12 Chapter 2 Getting to know your computer ...

Page 23: ...governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support From the Start screen type h and then select Help and Support 6 Hard drive bay and memory module compartment The service door provides access to the hard drive...

Page 24: ...vailable when you contact support The service label is located inside the battery bay Regulatory label Provides regulatory information about the computer The regulatory label is located inside the battery bay Wireless certification label or labels Provide information about wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use...

Page 25: ...pically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features Wireless button wireless switch or wireless key referred to ...

Page 26: ... critical network functions A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate networ...

Page 27: ... When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned abou...

Page 28: ...skbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the phys...

Page 29: ...N requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward th...

Page 30: ...t features on your computer Component Description 1 Internal microphones 2 Record sound 2 HP TrueVision HD Webcam Records video captures still photographs and allows you to video conference and chat online using streaming video To use the webcam from the Start screen type c and then select CyberLink YouCam 3 Webcam light On The webcam is in use 4 Speakers 2 Produce sound 5 USB 2 0 port Connects an...

Page 31: ... headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 11 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 12 USB 3 0 ports 2 Connect optional USB 3 0 devices and provide enhanced USB power performance NOTE Fo...

Page 32: ...structions WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record soun...

Page 33: ...nge the audio settings on your computer 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a netwo...

Page 34: ...uter only Duplicate View the screen image simultaneously on both the computer and external device Extend View the screen image extended across both the computer and external device Second screen only View the screen image on the external device only Each time you press f4 the display state changes NOTE Adjust the screen resolution of the external device especially if you choose the Extend option F...

Page 35: ...l device Second screen only View the screen image on the external device only Each time you press f4 the display state changes NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution ...

Page 36: ...or projector game console Blu ray player or DVR by using an optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions To open Intel Wireless Display from the Start screen type w and then select Intel WiDi NOTE Before using the wireless display feature be sure that your wireless device is turned on Managing your audio and video f...

Page 37: ...t key functions on the keyboard to perform routine tasks Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound Under Devices and Printe...

Page 38: ...w a demonstration of each gesture 1 From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound 2 Select Synaptics TouchPad 3 Click a gesture to activate the demonstration To turn the gestures off or on 1 From the Synaptics TouchPad screen select or clear the check box next to the gesture that you want to turn on or off 2 Click Apply and then click...

Page 39: ... selection Double tap an item to open it NOTE Press and hold your finger on the TouchPad to open a help screen that provides information about the selected item Scrolling Scrolling is useful for moving up down or sideways on a page or image Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Using TouchPad gestures 29 ...

Page 40: ...lows you to rotate items such as photos Point to an object then anchor the forefinger of your left hand in the TouchPad zone Using your right hand slide your forefinger in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be fun...

Page 41: ...ght quick motion up down left or right Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which lets you search share start apps access devices or change settings Swipe your finger gently from the right edge to display the charms Using TouchPad gestures 31 ...

Page 42: ...sture varies depending on the app Swipe your finger gently from the top edge to display available apps Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly Swipe from the left edge of the TouchPad to switch between apps 32 Chapter 5 Navigating using touch gestures pointing devices and the keyboard ...

Page 43: ...ed the action key feature you must press the fn key in combination with the appropriate action key CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description f1 Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your compu...

Page 44: ...ns quickly Several shortcuts will help you with Windows 8 functions Press the Windows logo key in combination with the key to perform the action For additional information on Windows 8 shortcut keys go to Help and Support From the Start screen type h and then select Help and Support Shortcut Keys Shortcut key Key Description Returns you to the Start screen from an open app or the Desktop Pressing ...

Page 45: ...he system BIOS version number Control the bass settings fn b Increases or decreases the Beats Audio bass settings Beats Audio is an enhanced audio profile that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To open Beats Audio Control Panel from the Start screen t...

Page 46: ... on page 37 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Intel Rapid ...

Page 47: ...wer settings and timeouts using Power Options 1 From the Start screen type power select Settings and then select Power Options from the list of applications 2 In the left pane click Choose what the power button does 3 Click Change Settings that are currently unavailable 4 In the When I press the power button area select Hibernate 5 Click Save changes To exit Hibernation briefly press the power but...

Page 48: ...an from the Start screen type power select Settings and then select Power Options The following power plans are available HP Recommended recommended Automatically balances performance with energy consumption on capable hardware Power saver Saves power by reducing system performance and screen brightness where possible High performance Favors performance but may use more energy Your battery will no...

Page 49: ...rt Assistant To access battery information select the HP Support Assistant app on the Start screen and then select Battery and performance HP Support Assistant provides the following tools and information about the battery Battery test Information on battery types specifications life cycles and capacity To access battery information select the HP Support Assistant app on the Start screen and then ...

Page 50: ...ttery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Storing a user replaceable battery CAUTION To reduce the risk of damage to a batt...

Page 51: ...sed from HP Connect the computer to external AC power under any of the following conditions WARNING Do not charge the computer battery while you are onboard aircraft When charging or calibrating a battery When installing or modifying system software When writing information to a disc select models only When running Disk Defragmenter on computers with internal hard drives When performing a backup o...

Page 52: ... of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps From the Start screen type cool select Settings and then select HP CoolSense Shutting down turning off the computer CAUTION Unsaved information is los...

Page 53: ... the screen 3 When the charms list opens click Settings click the Power icon and then click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press ctrl alt delete click the Power icon and then select Shut Down Press and hold the power button for at least 5 seconds Disconnect the com...

Page 54: ... to run others have their own power source Some devices come with software that must be installed NOTE For information about connecting external wireless devices see Connecting to a network on page 15 NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port ...

Page 55: ... system use the following procedure to remove the USB device safely 1 To remove a USB device save your information and close all programs associated with the device 2 From the Desktop click the hardware icon in the notification area at the far right of the taskbar A message Safely Remove Hardware and Eject Media displays Follow the on screen instructions Connecting a powered USB device CAUTION To ...

Page 56: ...sk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 From the Desktop click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 NOTE If...

Page 57: ...on one time on the DVD After the information is recorded on the disc it cannot be changed or erased it is permanent The DVDs can be used in DVD R drives DVD Re Writable DVD RW or DVD RW which allow to read information and record information many times to the disc Information on the disc can be erased The DVDs can be used in DVD R drives BD A Blu ray Disc holds more information than the other optic...

Page 58: ...the tray spindle NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media co...

Page 59: ...ed to using only the information that is stored in your computer Network computers can exchange software and data with each other NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or libraries on the same network 1 On the Desktop open File Explorer 2 Click the Share tab on the Libraries window and then click Specific people 3 Type a name in the File S...

Page 60: ...tion area 2 Select Open Network and Sharing Center 3 Under View your active networks select an active network 4 Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options 50 Chapter 7 Managing and sharing information ...

Page 61: ...nnector pins on a removable drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to m...

Page 62: ...puter 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer For more information see Replacing a user replaceable battery on page 41 Remove the hard drive 1 Slide the battery release latch 1 until the service door is released slide the door out of the slot 2 and then lift up and remove the door 3 2 Using the cable tab 1 ...

Page 63: ...ard drive reverse this procedure Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions You drop the computer You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal op...

Page 64: ...ditional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 From the Start screen type disk select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instruct...

Page 65: ...or in the Sleep state If you are not sure whether the computer is off turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from ...

Page 66: ...the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory module slot 2 until it is seated c Gently press the memory module 3 down applying pressure to both ...

Page 67: ...nd updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to the HP website to download the latest versions of HP programs and drivers For U S support go to http www hp com go contactHP...

Page 68: ...er cloth or a static free cloth without oil such as a chamois cloth moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum clea...

Page 69: ...mputer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization t...

Page 70: ...hat you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the sa...

Page 71: ...uter If you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 To start Setup Utility BIOS turn on or restart the computer quickly p...

Page 72: ...to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers Installing Windo...

Page 73: ... Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from ...

Page 74: ... the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than tho...

Page 75: ...dentifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer ...

Page 76: ...ng properly To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test while it is running press esc 66 Chapter 10 Using Setup Utility BIOS and System Diagnostics ...

Page 77: ...are but not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 68 2 As you add hardware and software programs create system restore points...

Page 78: ...ayer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obta...

Page 79: ...personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 70 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and ...

Page 80: ...he screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this ...

Page 81: ... computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If th...

Page 82: ...tartup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer 3 Press and hold esc while the computer is restarting and then press f9 for boot options 4 Select the optical drive or USB flash drive you want to boot from 5 Follow the on screen instructions Removing the HP Recovery p...

Page 83: ...pplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 18 5 V dc 3 5 A or 19 5 V dc 3 33 A 65 W select models only 19 V dc 4 74 A or 19 5 V dc 4 62 A 90 W 19 5 V dc 6 15 A 120 W select models only DC plug of external HP power suppl...

Page 84: ...5 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 74 Chapter 12 Specifications ...

Page 85: ... or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touch...

Page 86: ...oot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display 7 front 3 left side 6 right side 4 top 8 computer reset 70 computer traveling 40 configuring au...

Page 87: ...tory 14 service 14 wireless certification 14 WLAN 14 LAN connecting 19 latch battery release 12 left edge swipe 32 lights AC adapter 5 caps lock 9 hard drive 4 mute 9 optical drive 4 power 4 9 TouchPad 8 9 webcam 7 20 wireless 9 low battery level 40 M maintenance Disk Cleanup 54 Disk Defragmenter 54 memory module inserting 56 removing 55 replacing 54 memory module compartment identifying 13 memory...

Page 88: ... Disk Defragmenter 54 software updates installing 62 speakers connecting 22 speakers identifying 10 20 Start screen accessing 33 storing a battery 40 subwoofer identifying 12 21 supported discs recovery 68 system information hot key 35 system recovery 71 system restore point creating 67 restoring 69 T tapping touch gesture 29 temperature 40 testing an AC adapter 41 toolbars access 31 top edge swip...

Page 89: ... 15 operating system 15 Wireless Assistant software 15 wireless light 9 15 wireless module compartment identifying 13 wireless network WLAN connecting 18 corporate WLAN connection 18 equipment needed 17 functional range 18 public WLAN connection 18 security 17 using 16 wireless network securing 63 WLAN antennas identifying 7 WLAN device 16 WLAN label 14 Z zooming touch gesture 30 Index 79 ...

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