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HP Envy 6 Maintenance And Service Manual Download Page 97

USB/Audio board 17

spare part number 21

using system restore 83

V

vents, identifying 11
video, product description 2

W

warranty period 31
webcam light, identifying 4
webcam, identifying 4
Windows applications key,

identifying 6

Windows logo key, identifying 6
wireless light 7
wireless, product description 2
WLAN antennas, identifying 4
WLAN module

removal 45
spare part numbers 2, 20, 22,

45

workstation guidelines 29

Index

89

Summary of Contents for Envy 6

Page 1: ...HP Envy 6 Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only ...

Page 2: ...and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall no...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ...ices 18 Miscellaneous parts 19 Sequential part number listing 19 4 Removal and replacement procedures 26 Preliminary replacement requirements 26 Tools required 26 Service considerations 26 Plastic parts 26 Cables and connectors 26 Drive handling 27 Grounding guidelines 27 Electrostatic discharge damage 27 Packaging and transporting guidelines 29 Component replacement procedures 30 Service label 31...

Page 6: ...68 Display hinges and hinge covers 69 5 Setup Utility BIOS and System Diagnostics 71 Using Setup Utility 71 Starting Setup Utility 71 Changing the language of Setup Utility 71 Navigating and selecting in Setup Utility 72 Displaying system information 72 Restoring factory settings in Setup Utility 73 Exiting Setup Utility 73 Updating the BIOS 73 Determining the BIOS version 74 Downloading a BIOS up...

Page 7: ...1 Backing up and recovering your information 81 Using Windows Backup and Restore 82 Using Windows system restore points 83 When to create restore points 83 Create a system restore point 83 Restore to a previous date and time 83 8 Power cord set requirements 84 Requirements for all countries 84 Requirements for specific countries and regions 84 9 Recycling 86 Index 87 vii ...

Page 8: ...viii ...

Page 9: ...D A70M fusion controller hub FCH Graphics Intel HD Graphics 4000 discrete class graphics Supports BD and or HD DVD playback with HD decode and DX11 support and HDMI support Intel HD Graphics 3000 discrete class graphics Supports BD and or HD DVD playback with HD decode and DX11 support and HDMI support AMD Radeon HD 7500G for A6 APU AMD Radeon HD 7620G for A10 APU Panel 15 6 high definition HD lig...

Page 10: ... the following external optical drives Blu ray ROM DVD R RW Super Multi Double Layer Drive DVD RW and CD RW Super Multi Double Layer Combo Drive Audio and video Dual array digital microphones Two integrated stereo speakers and subwoofer HP TrueVision high definition webcam fixed no tilt 1280 720 by 30 frames per second Ethernet Integrated 10 100 1000 GB network interface card NIC Wireless Integrat...

Page 11: ...ting devices 97 Duracoat island style black keyboard no spill resistance in black finish 97 Duracoat island style black keyboard no spill resistance in black silver finish Backlit island style keyboard in black finish NA CTO onlly Backlit island style keyboard in black silver finish NA CTO onlly TouchPad with multi touch gestures Taps enabled as default Power requirements Supports the following HP...

Page 12: ...e webcam is in use 5 HP TrueVision HD Webcam Records video captures still photographs and allows video conferences and online chat by means of streaming video To use the webcam select Start All Programs Communication and Chat CyberLink YouCam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions ...

Page 13: ...ed information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see the User G...

Page 14: ...bination with the b key the spacebar or the esc key 3 Windows logo key Displays the Windows Start menu 4 Action keys Execute frequently used system functions NOTE On select models the f5 action key turns the radiance backlight keyboard feature off or on 5 Windows applications key Displays a shortcut menu for items beneath the cursor 6 Chapter 2 External component identification ...

Page 15: ...el Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see the User Guide 2 Mute light Amber Computer sound is off Off Computer sound is on 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless de...

Page 16: ... on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Left side Component Description 1 RJ 45 network jack Connects a network cable 2 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 8 Chapter 2 External ...

Page 17: ...s being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information about HP 3D DriveGuard see the User Guide 6 Power light White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energ...

Page 18: ...al Notices NOTE When a device is connected to a headphone jack the computer speakers are disabled 4 USB 2 0 charging port Connects an optional USB device The USB 2 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off NOTE A charging USB port also referred to as a powered USB port allows you to charge connected USB devices Standard USB ports wil...

Page 19: ...ts 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Bottom 11 ...

Page 20: ...This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description select models...

Page 21: ...Computer major components Item Component Spare part number 1 Display panel 686602 001 2 Top cover 686097 001 690198 001 Computer major components 13 ...

Page 22: ...Taiwan 686836 AB1 For use in South Korea 686836 AD1 For use in the Netherlands 686836 B31 For use in Slovenia 686836 BA1 For use in Israel 686836 BB1 For use in India 686836 D61 For use in Canada 686836 DB1 For use in Czechoslovakia 686836 FL1 Backlit keyboard in black finish Backlit keyboard for use in the United States 687099 001 Backlit keyboard for use in Spain 687099 071 Backlit keyboard for ...

Page 23: ...31 For use in Slovenia 692758 BA1 For use in Israel 692758 BB1 For use in India 692758 D61 For use in Canada 692758 DB1 For use in Czechoslovakia 692758 FL1 Backlit keyboard in black silver finish Backlit keyboard for use in the United States 692759 001 Backlit keyboard for use in Spain 692759 071 Backlit keyboard for use in Greece 692759 151 Backlit keyboard for use in Saudi Arabia 692759 171 Bac...

Page 24: ...placement thermal material 693231 001 System board for use only with computer models equipped with an Intel 1 4GHz processor includes processor and replacement thermal material 693232 001 System board for use only with computer models equipped with an Intel 1 6GHz processor includes processor and replacement thermal material 693233 001 System board for use only with computer models equipped with a...

Page 25: ...m board for use only with computer models equipped with an AMD A6 2 6GHz 2 1GHz processor includes processor and replacement thermal material 689157 601 System board for use only with computer models equipped with an AMD A10 2 8GHz 2 0GHz processor includes processor and replacement thermal material 689158 001 System board for use only with computer models equipped with an AMD A10 2 8GHz 2 0GHz pr...

Page 26: ... 005 2a Hard drive bracket 686594 001 2b Hard drive cable 686594 001 3 Hard drive mSATA solid state drive 32 GB solid state SSD drive 687100 001 128 GB solid state SSD drive 687101 001 4 Optical drive Blu ray ROM DVD R RW Super Multi Double Layer Drive 659941 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 659940 001 Screws not illustrated 18 Chapter 3 Illustrated parts catalog ...

Page 27: ...r use in Switzerland 490371 111 For use in the United Kingdom and Singapore 490371 031 For use in Brazil 490371 202 For use in South Africa 490371 AR1 For use in Israel 490371 BB1 For use in India 490371 D61 Screw Kit 690348 001 Sequential part number listing Spare part number Description 490371 001 Power cord for use in North America 3 pin black 1 83 m 490371 011 Power cord for use in Australia 3...

Page 28: ...GB 5400 rpm hard drive 652972 005 2 GB memory module PC3 12800 1600 MHz 655795 005 Atheros 9485GN 802 11b g n 1 1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 657325 005 Broadcom 4313GN 802 11b g n 1 1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 659940 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 659941 001 Blu ray ROM DVD R RW Super Multi Double Layer Drive 670034 005 8 GB memory module ...

Page 29: ...ble 686836 271 Keyboard in black finish for use in Romania includes keyboard cable 686836 281 Keyboard in black finish for use in Thailand includes keyboard cable 686836 291 Keyboard in black finish for use in Japan includes keyboard cable 686836 AB1 Keyboard in black finish for use in Taiwan includes keyboard cable 686836 AD1 Keyboard in black finish for use in South Korea includes keyboard cable...

Page 30: ...d replacement thermal material 689157 601 System board for use only with computer models equipped with an AMD 2 6GHz 2 1GHz processor includes processor and replacement thermal material 689158 001 System board for use only with computer models equipped with an AMD 2 8GHz 2 0GHz processor includes processor and replacement thermal material 689158 501 System board for use only with computer models e...

Page 31: ...ilver finish for use in India includes keyboard cable 692758 DB1 Keyboard in black silver finish for use in Canada includes keyboard cable 692758 FL1 Keyboard in black silver finish for use in Czechoslovakia includes keyboard cable 692759 001 Backlit keyboard in black silver finish for use in the United States include keyboard cable 692759 071 Backlit keyboard in black silver finish for use in Spa...

Page 32: ...l 693715 001 AC adapter non smart 65W 693753 001 System board for use only with computer models equipped with an Intel 1 5GHz processor includes processor and replacement thermal material 693753 501 System board for use only with computer models equipped with an Intel 1 5GHz processor includes processor and replacement thermal material 693715 001 AC adapter 693753 601 System board for use only wit...

Page 33: ...s equipped with an AMD processor includes processor and replacement thermal material 694437 30 System board for use only with computer models equipped with an AMD processor includes processor and replacement thermal material 694437 601 System board for use only with computer models equipped with an AMD processor includes processor and replacement thermal material 694471 001 Display back cover Sequ...

Page 34: ...screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reas...

Page 35: ... discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy sta...

Page 36: ... V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 28 Chapter 4 Removal and replacement procedures ...

Page 37: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 38: ...is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Non...

Page 39: ...lphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description select models only This is t...

Page 40: ...wer cord from the AC outlet and then unplugging the AC adapter from the computer Remove the display panel 1 Turn the computer right side up with the rear toward you 2 Open the computer 3 Remove the screw covers 1 on the left and right side of the display panel 4 Remove the 2 Phillips PM 2 5x2 5 screws 2 on the left and right hinges that secure the display panel to the computer NOTE Support the dis...

Page 41: ... 2x2 display panel screws 8 Remove any tabs or tape adhering to the display panel 1 and then move the panel towards the keyboard 2 NOTE Support the display panel as you lean the panel forward Component replacement procedures 33 ...

Page 42: ...89855 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging t...

Page 43: ...own remove the 12 Phillips PM 7 5 millimeter long screws 2 Remove the bottom enclosure NOTE To remove the bottom enclosure use a thin non conductive tool such as the HP Tool Shroud separator available on the HP website Component replacement procedures 35 ...

Page 44: ...r 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on page 34 Remove the battery 1 Turn the computer right side up with the front toward you 2 Disconnect the battery cable 3 Move the battery cable t...

Page 45: ...4 Remove the battery from the computer 3 Reverse this procedure to install the battery Component replacement procedures 37 ...

Page 46: ...hut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on page 34 6 Disconnect the battery cable see Ba...

Page 47: ... hard drive connector cable 1 Remove the 4 screws 2 securing the hard drive bracket to the hard drive and then remove the hard drive bracket 3 4 Remove the hard drive 3 Remove the mSATA solid state drive Component replacement procedures 39 ...

Page 48: ... Remove the screw 1 and then remove the mSATA solid state drive 2 Reverse these procedures to reassemble and install the hard drive 40 Chapter 4 Removal and replacement procedures ...

Page 49: ...n unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on page 34 6 Disconnect the battery cable see Battery on page 36 Remove the RTC battery 1 Use a thin non conductive tool to remove the RTC battery from the socket on the system board NOTE Use a thin non conductive tool to remove the RTC battery from t...

Page 50: ...Reverse this procedure to install the RTC battery on computer models When installing the RTC battery make sure the sign faces up 42 Chapter 4 Removal and replacement procedures ...

Page 51: ...rom the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on page 34 Remove the TouchPad button board and cable 1 Turn the top cover upside down with the back edge toward you 2 Disconnect the cable 1 that secures the TouchPad cable...

Page 52: ... up on the rear edge slide backwards and then remove the TouchPad button board and cable 4 Reverse this procedure to install the TouchPad button board and cable 44 Chapter 4 Removal and replacement procedures ...

Page 53: ...remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by...

Page 54: ...re removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter fr...

Page 55: ...nstall a memory module Fan Description Spare part number Fan 686580 001 Before removing the fan 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from th...

Page 56: ...pability includes replacement thermal material 693228 501 For use only with computer models equipped with an Intel 1 8GHz processor but not WWAN capability includes replacement thermal material 693228 601 For use only with computer models equipped with an Intel 1 7GHz processor but not WWAN capability includes replacement thermal material 693229 001 For use only with computer models equipped with ...

Page 57: ...quipped with an Intel 1 5GHz processor includes replacement thermal material 693754 501 For use only with computer models equipped with an Intel 1 5GHz processor includes replacement thermal material 693754 601 For use only with computer models equipped with an Intel 1 8GHz processor includes replacement thermal material 693755 001 For use only with computer models equipped with an Intel 1 8GHz pr...

Page 58: ... the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on page 34 6 Remove the battery see Battery on page 36 7 Remove the WLAN module see WLAN module on page 45 8 Remove the hard drive see Hard drive on page 38 9 Disconnect the display panel cable from the system...

Page 59: ... 2 Subwoofer cable 3 USB Audio board cable 4 Keyboard cable 5 Keyboard light cable 6 TouchPad board cable 7 Wireless cable 8 Display panel cable 9 Power button board cable 10 2 Remove the 4 Phillips PM 2 5x3 screws 1 until the system board rests at an angle Component replacement procedures 51 ...

Page 60: ...3 Remove the system board 2 by sliding it up and to the right at an angle Reverse this procedure to install the system board 52 Chapter 4 Removal and replacement procedures ...

Page 61: ...on the left side of the computer Before removing the fan follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then...

Page 62: ...he operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on page 34 6 Disconnect the battery cable see Battery on page 36 Remo...

Page 63: ...hrough the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on page 34 6 Disconnect the battery cable see Battery on page...

Page 64: ...erating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on page 34 6 Disconnect the battery cable see Battery on page 36 Remove th...

Page 65: ...n shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Disconnect the battery cable see Battery on page 36 6 Remove the subwoofer see Subwoofer o...

Page 66: ... the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on page 34 6 Disconnect the battery cable see Battery on page 36 7 Remove the subwoofer see Subwoofer on page 56 8 Remove the security bracket see Security bracket on page 57 R...

Page 67: ... all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on page 34 6 Disconnect the battery cable see Battery on page 36 7 Remove the subwoofer see Subwoofer...

Page 68: ... removing the speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from th...

Page 69: ...down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display...

Page 70: ...ates 686836 001 Keyboard in black finish for use in Saudi Arabia 686836 171 Keyboard in black finish for use in Romania 686836 271 Keyboard in black finish for use in Thailand 686836 281 Keyboard in black finish for use in Japan 686836 291 Keyboard in black finish for use in Taiwan 686836 AB1 Keyboard in black finish for use in South Korea 686836 AD1 Keyboard in black finish for use in the United ...

Page 71: ...ates 692758 001 Black silver keyboard for use in Germany 692758 041 Black silver keyboard for use in the United Kingdom and Singapore 692758 031 Black silver keyboard for use in Italy 692758 061 Black silver keyboard for use in France 692758 051 Black silver keyboard for use in Turkey 692758 141 Black silver keyboard for use in Portugal 692758 131 Black silver keyboard for use in Brazil 692758 201...

Page 72: ...omputer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on ...

Page 73: ...he top cover 2 4 Remove the 1 Phillips PM 2 5x3 screw securing the keyboard to the bracket 1 disconnect the keyboard cable 2 pushing it through the bracket and then remove the keyboard from the bracket 3 Reverse this procedure to install the keyboard Component replacement procedures 65 ...

Page 74: ...wer cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on page 34 6 Disconnect the battery cable see Battery on page 36 Remove the top cover 1 Turn the computer right side up with the front toward you 2 Open the computer 3 Remove the 3 screws from each hinge on the top c...

Page 75: ... on page 36 Remove the WLAN antenna cables Remove the WLAN antenna transceivers 1 and then remove the cables 2 from the right and left sides of the hinge Display panel cable assembly Description Spare part number Display panel cable assembly 686592 001 Before removing the display panel cable assembly 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the ...

Page 76: ...computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on...

Page 77: ...ibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 32 5 Remove the base enclosure see Base enclosure on pag...

Page 78: ... that secure the display the left and right hinge covers 1 and then remove the hinge covers 2 2 Remove the 4 Phillips PM screws 2 on each side that secure the hinge to the display panel 1 and then remove the hinges 2 70 Chapter 4 Removal and replacement procedures ...

Page 79: ...ted to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to sele...

Page 80: ... To exit Setup Utility menus choose one of the following methods To exit Setup Utility menus without saving your changes press the esc key and then follow the on screen instructions or Use the arrow keys to select Exit Exit Discarding Changes and then press enter To save your changes and exit Setup Utility menus press f10 and then follow the on screen instructions or Use the tab key and the arrow ...

Page 81: ...assword settings and security settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter To exit Setup Utility without saving your changes fro...

Page 82: ...Start Help and Support Maintain Windows XP Select Start Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date nam...

Page 83: ...sical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery If the battery fails the ...

Page 84: ...erating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 15 6 inch display specifi...

Page 85: ... nits typical Pixel resolution Pitch 0 197 mm 0 197 mm Format 1366 768 Configuration RGB vertical stripe Backlight LED Character display 80 25 Total power consumption 2 0 W Viewing angle 65 horizontal 50 vertical typical 15 6 inch display specifications 77 ...

Page 86: ... window CAUTION HP Recovery Manager partition or discs flash drive restores only software that was preinstalled at the factory Software not provided with this computer must be reinstalled manually Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive so that you can restore your computer to its original factory state if the hard drive fails o...

Page 87: ...ect any functional computer issues fail A system restore should be used as a final attempt to correct computer issues Note the following when performing a system restore You can restore only the system that you have previously backed up HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer Windows has it...

Page 88: ...covery Manager HP Recovery Manager or Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions 80 Chapter 7 Backup and recovery ...

Page 89: ...ort 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are abl...

Page 90: ... window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit Paste The screen image is added to the document 4 Save and print the document Using Windows Backup and Restore Guidelines Be sure that the computer is connected to AC power before you start the backup process Allow enough time to complete the backup process Depending on file sizes...

Page 91: ... the computer is functioning optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Click Create and then follow the on screen instructions Restore to a previous date and time To rever...

Page 92: ...l power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN...

Page 93: ...bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and w...

Page 94: ... in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP website at http www hp com recycle 86 Chapter 9 Recycling ...

Page 95: ...nel removal 32 display panel product description 1 drives preventing damage 27 DVD RW and CD RW Super Multi Double Layer Combo Drive precautions 27 spare part number 18 20 E electrostatic discharge 27 equipment guidelines 30 esc key identifying 6 Ethernet product description 2 external media cards product description 2 F f11 80 fan removal 53 spare part number 20 53 fn key identifying 6 G graphics...

Page 96: ...3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery system 79 removal replacement preliminaries 26 procedures 30 restore points 83 RJ 45 network jack identifying 8 RTC ...

Page 97: ...tion 2 W warranty period 31 webcam light identifying 4 webcam identifying 4 Windows applications key identifying 6 Windows logo key identifying 6 wireless light 7 wireless product description 2 WLAN antennas identifying 4 WLAN module removal 45 spare part numbers 2 20 22 45 workstation guidelines 29 Index 89 ...

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