HP EliteBook 2170p Maintenance And Service Manual Download Page 78

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For use in country/region

Spare part
number

For use in country/region

Spare part
number

For use in Greece

693363-151

For use in Spain

693363-071

For use in Hungary

693363-211

For use in Sweden and Finland

693363-B71

For use in Iceland

693363-DD1

For use in Switzerland

693363-BG1

For use in India

693363-D61

For use in Taiwan

693363-AB1

For use in Israel

693363-BB1

For use in Thailand

693363-281

For use in Italy

693363-061

For use in Turkey

693363-141

For use in Japan

693363-291

For use in the United Kingdom
and Singapore

693363-031

For use in Latin America

693363-161

For use in the United States

693363-001

Keyboard with pointing stick (includes keyboard cable and pointing stick cable):

For use only on computer models equipped with the Windows
8 Standard and Professional operating system:

For use in the Netherlands

705613-B31

For use in Belgium

705613-A41

For use in Norway

705613-091

For use in Brazil

705613-201

For use in Northwest Africa

705613-FP1

For use in Bulgaria

705613-261

For use in Portugal

705613-131

For use in Canada

705613-DB1

For use in Romania

705613-271

For use in the Czech Republic
and Slovakia

705613-FL1

For use in Russia

705613-251

For use in Denmark

705613-081

For use in Saudi Arabia

705613-171

For use in France

705613-051

For use in Slovenia

705613-BA1

For use in Germany

705613-041

For use in South Korea

705613-AD1

For use in Greece

705613-151

For use in Spain

705613-071

For use in Hungary

705613-211

For use in Sweden and Finland

705613-B71

For use in Iceland

705613-DD1

For use in Switzerland

705613-BG1

For use in India

705613-D61

For use in Taiwan

705613-AB1

For use in Israel

705613-BB1

For use in Thailand

705613-281

For use in Italy

705613-061

For use in Turkey

705613-141

For use in Japan

705613-291

For use in the United Kingdom
and Singapore

705613-031

For use in Latin America

705613-161

For use in the United States

705613-001

For use only on computer models equipped with the Windows
7 operating system:

For use in the Netherlands

693362-B31

For use in Belgium

693362-A41

For use in Norway

693362-091

For use in Brazil

693362-201

For use in Northwest Africa

693362-FP1

Chapter 4 Removal and replacement procedures

Summary of Contents for EliteBook 2170p

Page 1: ...HP EliteBook 2170p Notebook PC Maintenance and Service Guide ...

Page 2: ...rks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ... parts catalog 20 Service tag 21 Computer major components 22 Display assembly subcomponents 31 Cable Kit 33 Mass storage devices 34 Miscellaneous parts 35 Sequential part number listing 36 4 Removal and replacement procedures 49 Preliminary replacement requirements 49 Tools required 49 Service considerations 49 Plastic parts 49 Cables and connectors 49 Drive handling 50 Grounding guidelines 50 El...

Page 6: ... 91 Smart Card reader assembly 93 Top cover 94 Display assembly subcomponents 97 5 Computer Setup BIOS and Advanced System Diagnostics 105 Windows 8 105 Using Computer Setup 105 Starting Computer Setup 105 Navigating and selecting in Computer Setup 106 Restoring factory settings in Computer Setup 107 Updating the BIOS 107 Determining the BIOS version 107 Downloading a BIOS update 108 Using Advance...

Page 7: ...ecovery 121 Windows 8 121 Backing up your information 121 Performing a system recovery 122 Using the Windows recovery tools 122 Using f11 recovery tools 123 Using Windows 8 operating system media purchased separately 124 Using Windows Refresh for quick and easy recovery 124 Remove everything and reinstall Windows 125 Using HP Software Setup 126 Windows 7 126 Creating recovery media with HP Recover...

Page 8: ...on select models only 133 Remove everything and reinstall SLED 134 8 Power cord set requirements 135 Requirements for all countries 135 Requirements for specific countries and regions 136 9 Recycling 137 Index 138 viii ...

Page 9: ...L3 cache 17 W Intel Dual Core i5 3317U 1 70 GHz processor SC turbo up to 2 60 GHz 3 0 MB L3 cache 17 W Intel Dual Core i3 3217U 1 80 GHz processor 3 0 MB L3 cache 17 W Chipset Mobile Intel QM77 chipset Graphics Intel HD Graphics 4000 integrated universal memory architecture UMA graphics Panel 11 6 in light emitting diode LED high definition HD AntiGlare AG SVA 1368 768 display with and without web...

Page 10: ...er accessible Serial ATA Supports the following hard drives 750 GB 7200 rpm 9 5 mm 500 GB 7200 rpm 7 0 mm self encrypting drive SED 500 GB 7200 rpm 7 0 mm 320 GB 7200 rpm 7 0 mm Solid state drive Solid state drive SSD mounts in the same bracket as the hard drive Customer accessible Serial ATA type II and III Supports the following SSDs 256 GB SED III 240 GB III 180 GB III 160 GB II 128 GB III Audi...

Page 11: ...rt for no WLAN option Integrated wireless wide area network WWAN options by way of wireless module Two world wide 5 band WWAN antennas built into display assembly Secured by subscriber identity module SIM user accessible inside battery bay Support for the following WWAN formats HP hs2350 HSPA Mobile Broadband Module HP lt2523 LTE HSPA Mobile Broadband Module HP lt2522 LTE EV DO Mobile Broadband Mo...

Page 12: ...nabled two finger scrolling and pinch zoom as default Taps enabled by default Support for TouchPad with image sensor Support for 2 way scroll Power requirements Supports the following AC adapters 65 W HP Smart AC adapter PFC RC V EM 3 wire 65 W HP Smart AC adapter non PFC 3 wire 65 W HP travel AC adapter non PFC 3 wire Support for 6 cell 48 Wh 2 20 Ah and 4 cell 30 Wh 2 00 Ah Li ion batteries Secu...

Page 13: ...essional 64 with Microsoft Basics Japan only Windows 8 Professional 64 DPK with Windows 7 Professional 64 and 32 Japan only Windows 7 Home Premium 64 and 32 with Microsoft Basics Windows 7 Professional 64 and 32 with Microsoft Basics Windows 7 Service Pack 1 FreeDOS SUSE Linux SLED People s Republic if China only 5 ...

Page 14: ...s 7 Professional 64 and 32 bit with Office 2010 Professional Japan only requires configuration with Office Personal Japan 2010 app AV Windows 8 Professional 64 bit DPK with Windows 7 Professional 64 and 32 bit with Office 2010 Starter not available in Asia Pacific countries and regions Japan or the People s Republic of China Windows 8 Professional 64 bit with Office 2010 Business and Home Japan on...

Page 15: ... 7 Professional loc Windows 7 HB or Windows 8 Professional 64 bit DPK with Windows 7 image Restore media OS DVD Windows 8 Professional 64 bit required with Windows 8 Professional 64 bit DPK with Windows image Windows 7 Home Basic 32 bit available with any Windows 7 Home Basic location except Asia Pacific countries and regions and the People s Republic of China Windows 7 Home Premium 64 and 32 bit ...

Page 16: ...ows 8 32 bit Windows XP Pro 32 bit Windows 7 Enterprise 64 and 32 bit Windows 7 Ultimate 64 and 32 bit Serviceability End user replaceable parts AC adapter Battery Hard drive Keyboard Memory module Solid state drive WLAN module WWAN module 8 Chapter 1 Product description ...

Page 17: ...as 2 Send and receive wireless signals to communicate with WLANs select models only 2 WWAN antennas 2 Send and receive wireless signals to communicate with WWANs select models only 3 Internal microphones 2 Record sound 4 Webcam light select models only On The webcam is in use Display 9 ...

Page 18: ...ndows 8 See the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access the user guides from the Start screen select the HP Support Assistant app select My computer and then select User guides In Windows 7 See the section of the Regulatory Safety and Environmental Notices that applies to your country or region Buttons and fingerprint reader selec...

Page 19: ...ndows logo key Displays the Windows Start menu 4 Function keys Execute frequently used system functions when pressed in combination with the fn key 5 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 6 Windows applications key Displays a shortcut...

Page 20: ...grated wireless device such as a WLAN device a WWAN device and or a Bluetooth device is on select models only Amber All wireless devices are off select models only 2 Num lock light On Num lock is on 3 Caps lock light On Caps lock is on 4 TouchPad light Amber The TouchPad is off Off The TouchPad is on 12 Chapter 2 External component identification ...

Page 21: ...Functions like the left button on an external mouse 3 TouchPad on off button Turns the TouchPad on or off 4 TouchPad zone Moves the pointer and selects or activates items on the screen 5 Left TouchPad button Functions like the left button on an external mouse 6 Right pointing stick button Functions like the right button on an external mouse 7 Right TouchPad button Functions like the right button o...

Page 22: ... external power and the battery is charged from 90 to 99 percent Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged 4 Hard drive light Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked ...

Page 23: ...cle on and off during routine operation 5 Smart Card reader select models only Supports optional smart cards 6 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 7 Audio out headphone jack Audio in microphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio Also connects an o...

Page 24: ... different from the illustration in this section Item Component Description 1 Media Card reader Supports the following digital card formats MultiMediaCard MMC MMC Secure Digital SD Memory Card SDHC SDXC 16 Chapter 2 External component identification ...

Page 25: ...dows 8 See your power options From the Start screen type power select Settings and then select Power Options Windows 7 Select Start Control Panel System and Security Power Options For more information see the HP Notebook Reference Guide 3 USB 3 0 charging port Connects an optional USB 3 0 device and provides enhanced USB power performance The USB 3 0 charging port can also charge select models of ...

Page 26: ... module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support 3 Bat...

Page 27: ...Item Component Description 6 Docking connector Connects an optional docking device 7 Battery release latch Releases the battery Bottom 19 ...

Page 28: ...3 Illustrated parts catalog 20 Chapter 3 Illustrated parts catalog ...

Page 29: ...ront of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the c...

Page 30: ...Computer major components 22 Chapter 3 Illustrated parts catalog ...

Page 31: ...14 FL1 For use in Denmark 705614 081 For use in France 705614 051 For use in Germany 705614 041 For use in Greece 705614 151 For use in Hungary 705614 211 For use in Iceland 705614 DD1 For use in India 705614 D61 For use in Israel 705614 BB1 For use in Italy 705614 061 For use in Japan 705614 291 For use in Latin America 705614 161 For use in the Netherlands 705614 B31 For use in Norway 705614 091...

Page 32: ...ce 693363 051 For use in Germany 693363 041 For use in Greece 693363 151 For use in Hungary 693363 211 For use in Iceland 693363 DD1 For use in India 693363 D61 For use in Israel 693363 BB1 For use in Italy 693363 061 For use in Japan 693363 291 For use in Latin America 693363 161 For use in the Netherlands 693363 B31 For use in Norway 693363 091 For use in Northwest Africa 693363 FP1 For use in P...

Page 33: ... 705613 261 For use in Canada 705613 DB1 For use in the Czech Republic and Slovakia 705613 FL1 For use in Denmark 705613 081 For use in France 705613 051 For use in Germany 705613 041 For use in Greece 705613 151 For use in Hungary 705613 211 For use in Iceland 705613 DD1 For use in India 705613 D61 For use in Israel 705613 BB1 For use in Italy 705613 061 For use in Japan 705613 291 For use in Lat...

Page 34: ... 693362 DB1 For use in the Czech Republic and Slovakia 693362 FL1 For use in Denmark 693362 081 For use in France 693362 051 For use in Germany 693362 041 For use in Greece 693362 151 For use in Hungary 693362 211 For use in Iceland 693362 DD1 For use in India 693362 D61 For use in Israel 693362 BB1 For use in Italy 693362 061 For use in Japan 693362 291 For use in Latin America 693362 161 For use...

Page 35: ...ssembly cable is included in the Cable Kit spare part number 693306 001 693353 001 6 Fingerprint reader board includes bracket and cable 693349 001 7 System board includes replacement thermal material For use in all countries and regions except the People s Republic of China Equipped with an Intel Quad Core i7 3687U 2 10 GHz processor SC turbo up to 3 30 GHz 1600 MHz FSB 4 0 MB L3 cache 17 W and t...

Page 36: ...ng system 693357 501 Equipped with an Intel Dual Core i5 3317U 1 70 GHz processor SC turbo up to 2 60 GHz 3 0 MB L3 cache 17 W and the Windows 8 Professional operating system 693357 601 Equipped with an Intel Dual Core i5 3317U 1 70 GHz processor SC turbo up to 2 60 GHz 3 0 MB L3 cache 17 W and the Windows 7 operating system 693357 001 Equipped with an Intel Dual Core i5 3217U 1 70 GHz processor S...

Page 37: ... 12800 1666 MHz DDR3 8 GB 670034 001 4 GB 641369 001 2 GB 652972 001 17 WWAN module HP hs2350 HSPA Mobile Broadband Module 668969 001 HP lt2523 LTE HSPA Mobile Broadband Module 710790 001 HP lt2522 LTE EV DO Mobile Broadband Module 710789 001 HP un2430 EV DO HSPA Mini Card 702080 001 HP un2430 EV DO HSPA Mobile Broadband Module 634400 001 18 WLAN module Atheros AR9462 802 11a b g n 2 2 Bluetooth 4...

Page 38: ...ector or screws 256 GB SATA III self encrypting solid state drive 693545 001 240 GB SATA III solid state drive 702247 001 180 GB SATA III solid state drive 693544 001 160 GB SATA II solid state drive 694673 001 128 GB SATA III solid state drive 693543 001 20 Service cover Includes label indicating Made in China 693315 001 Includes label indicating country of origin 704017 001 30 Chapter 3 Illustra...

Page 39: ... with a webcam 693303 001 2 11 6 in HD LED AG SVA display panel 693361 001 Display Cable Kit includes 693305 001 3 Display panel cable and webcam microphone module cable 4 Webcam microphone module 693318 001 Microphone module 693313 001 Antenna Kit includes 693299 001 5a WLAN antenna cables and transceivers 5b WWAN antenna cables and transceivers Display assembly subcomponents 31 ...

Page 40: ...display hinge covers 6c Left and right display hinges 7 Display enclosure 693300 001 8 Display clutch cover 693311 001 Display Panel Support Kit not illustrated includes display enclosure with pre installed WLAN antenna cables and transceivers and WWAN antenna cables and transceivers 693309 001 32 Chapter 3 Illustrated parts catalog ...

Page 41: ...Cable Kit Item Component Spare part number Cable Kit includes 693306 001 1 Audio board cable 2 Media Card reader assembly cable 3 TouchPad cable Cable Kit 33 ...

Page 42: ...it includes 693350 001 2a Hard drive bracket 2b Hard drive connector adapter Hard drive bracket screws not illustrated 3 Solid state drive does not include solid state drive bracket solid state drive connector adapter or screws 256 GB SATA III self encrypting solid state drive 693545 001 240 GB SATA III solid state drive 702247 001 180 GB SATA III solid state drive 693544 001 160 GB SATA II solid ...

Page 43: ...ck 1 83 m For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 490371 202 For use in Denmark 490371 081 For use in Europe 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Japan 490371 291 For use in North America 490371 001 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371...

Page 44: ...3 pin black 1 83 m 490371 AR1 Power cord for use in South Africa 3 pin black 1 83 m 490371 BB1 Power cord for use in Israel 3 pin black 1 83 m 490371 D01 Power cord for use in Argentina 3 pin black 1 83 m 490371 D61 Power cord for use in India 3 pin black 1 83 m 591699 001 HP notebook combination lock 626729 002 HP notebook keyed cable lock 631954 001 Intel Centrino Advanced N 6205 WLAN module 633...

Page 45: ...d Drive Hardware Kit spare part number 693350 001 685988 001 6 cell 48 Wh 2 20 Ah Li ion battery 693299 001 Antenna Kit includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers 693300 001 Base enclosure includes rubber feet service cover release latch assembly and battery release latch assembly 693301 001 Display enclosure 693302 001 Display bezel for use on computer ...

Page 46: ...ries and regions except the People s Republic of China and the Ukraine 3 0 MB L3 cache 17 W includes replacement thermal material 693356 601 System board equipped with an Intel Dual Core i3 3217U 1 80 GHz processor and the Windows 8 Professional operating system for use in all countries and regions except the People s Republic of China and the Ukraine 3 0 MB L3 cache 17 W includes replacement ther...

Page 47: ... the Windows 7 operating system in the United States includes keyboard cable and pointing stick cable 693362 031 Keyboard with pointing stick for use on computer models equipped with the Windows 7 operating system in the United Kingdom and Singapore includes keyboard cable and pointing stick cable 693362 041 Keyboard with pointing stick for use on computer models equipped with the Windows 7 operat...

Page 48: ...he Windows 7 operating system in Belgium includes keyboard cable and pointing stick cable 693362 AB1 Keyboard with pointing stick for use on computer models equipped with the Windows 7 operating system in Taiwan includes keyboard cable and pointing stick cable 693362 AD1 Keyboard with pointing stick for use on computer models equipped with the Windows 7 operating system in South Korea includes key...

Page 49: ... with backlight and pointing stick for use on computer models equipped with the Windows 7 operating system in Spain includes keyboard cable backlight cable and pointing stick cable 693363 081 Keyboard with backlight and pointing stick for use on computer models equipped with the Windows 7 operating system in Denmark includes keyboard cable backlight cable and pointing stick cable 693363 091 Keyboa...

Page 50: ...d with backlight and pointing stick for use on computer models equipped with the Windows 7 operating system in Belgium includes keyboard cable backlight cable and pointing stick cable 693363 AB1 Keyboard with backlight and pointing stick for use on computer models equipped with the Windows 7 operating system in Taiwan includes keyboard cable backlight cable and pointing stick cable 693363 AD1 Keyb...

Page 51: ...ire 693711 001 65 W HP Smart AC adapter non PFC 3 wire 693716 001 65 W HP travel AC adapter non PFC 3 wire 694507 001 Top cover for use on computer models not equipped with a fingerprint reader includes TouchPad NOTE The top cover spare part kit includes the TouchPad but does not include a TouchPad cable The TouchPad cable is included in the Cable Kit spare part number 693306 001 694508 001 System...

Page 52: ...ck cable 705613 141 Keyboard with pointing stick for use on computer models equipped with the Windows 8 Standard or Professional operating system in Turkey includes keyboard cable and pointing stick cable 705613 151 Keyboard with pointing stick for use on computer models equipped with the Windows 8 Standard or Professional operating system in Greece includes keyboard cable and pointing stick cable...

Page 53: ...inting stick cable 705613 D61 Keyboard with pointing stick for use on computer models equipped with the Windows 8 Standard or Professional operating system in India includes keyboard cable and pointing stick cable 705613 DB1 Keyboard with pointing stick for use on computer models equipped with the Windows 8 Standard or Professional operating system in Canada includes keyboard cable and pointing st...

Page 54: ...backlight and pointing stick for use on computer models equipped with the Windows 8 Standard or Professional operating system in Latin America includes keyboard cable backlight cable and pointing stick cable 705614 171 Keyboard with backlight and pointing stick for use on computer models equipped with the Windows 8 Standard or Professional operating system in Saudi Arabia includes keyboard cable b...

Page 55: ...cklight cable and pointing stick cable 705614 BB1 Keyboard with backlight and pointing stick for use on computer models equipped with the Windows 8 Standard or Professional operating system in Israel includes keyboard cable backlight cable and pointing stick cable 705614 BG1 Keyboard with backlight and pointing stick for use on computer models equipped with the Windows 8 Standard or Professional o...

Page 56: ...n Intel Dual Core i5 3437U 1 90 GHz SC turbo up to 2 90 GHz processor and the Windows 8 Professional operating system for use in all countries and regions 1600 MHz FSB 3 0 MB L3 cache 17 W includes replacement thermal material 714520 001 System board equipped with an Intel Quad Core i7 3687U 2 10 GHz SC turbo up to 3 30 GHz processor and the Windows 7 operating system for use in all countries and ...

Page 57: ... reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid d...

Page 58: ...ng an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic d...

Page 59: ...The following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS fr...

Page 60: ...nd that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field...

Page 61: ...ance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 62: ...provided on the service tag It is necessary to remove the battery to obtain these numbers See Battery on page 56 for battery removal instructions Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific i...

Page 63: ...anumeric identifier used to locate documents drivers and support for the computer Computer feet The computer feet are adhesive backed rubber pads There are four rectangular rubber feet that attach to the base enclosure in the locations illustrated below The feet are included in the Rubber Kit spare part number 693355 001 Component replacement procedures 55 ...

Page 64: ...ging the power cord from the computer 3 Disconnect all external devices from the computer Remove the battery 1 Position the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery lock latch 1 and then slide the battery release latch 2 to release the battery 3 Remove the battery 3 from the computer Install the battery by inserting it into the battery bay until yo...

Page 65: ...puter If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 56 Remove the SIM 1 Press in on the SIM 1 The SIM partially ejects from the S...

Page 66: ... Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 56 Remove the service cover 1 Loosen the two Phillips PM2 0 5 5 screws 1 that secure the service cover to the computer 2 Slide the service cover 2 forward to disengage the cover from the computer 3 Remove the service cov...

Page 67: ...001 Before removing the hard drive follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 56 5 ...

Page 68: ...t the hard drive connector adapter 1 from the hard drive c Remove the four Phillips PM2 9 4 1 screws 2 that secure the hard drive bracket to the hard drive d Lift the left side of the hard drive bracket 3 until it rests at an angle e Remove the hard drive bracket 4 from the hard drive The hard drive bracket hard drive connector adapter and screws are available in the Hard Drive Hardware Kit spare ...

Page 69: ...m the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 56 5 Remove the service cover see Service cover on page 58 6 Remove the hard drive see Hard drive on page 59 Remove the fingerprint reader board 1 Release the zero insertion force ZIF connector to which the fingerprint reader board cable is atta...

Page 70: ...responsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Turn of...

Page 71: ...ed 2 If the computer is equipped with an 802 11a b g n WLAN module the yellow WLAN antenna cable connects to the middle terminal on the WLAN module 2 Remove the Phillips PM2 0 3 0 screw 2 that secures the WLAN module to the base enclosure The WLAN module tilts up 3 Remove the WLAN module 3 by pulling the module away from the slot at an angle NOTE If the WLAN antenna cables are not connected to the...

Page 72: ...n Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 56 5 Remove the service cover see Service cover on page 58 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 from the ter...

Page 73: ...e NOTE If the WWAN antenna cables are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module Component replacement procedures 65 ...

Page 74: ...he link for the computer model 5 Select the operating system and then click Next 6 Under Step 2 Select a Download click the BIOS link 7 Click the link for the most recent BIOS 8 Click the Download button and then follow the on screen instructions Before removing a memory module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the compu...

Page 75: ...away from the slot at an angle NOTE The computer uses two memory slots The top slot houses the expansion memory module The bottom slot houses the primary memory module Reverse this procedure to install a memory module Component replacement procedures 67 ...

Page 76: ...lugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 56 5 Remove the service cover see Service cover on page 58 Remove the fan 1 Disconnect the fan cable 1 from the system board 2 Remove the two Phillips PM2 0 3 4 screws 2 that secure the fan to the top cover 3 Lift the left side of the fan 3 until it rests at an angl...

Page 77: ... in Hungary 705614 211 For use in Sweden and Finland 705614 B71 For use in Iceland 705614 DD1 For use in Switzerland 705614 BG1 For use in India 705614 D61 For use in Taiwan 705614 AB1 For use in Israel 705614 BB1 For use in Thailand 705614 281 For use in Italy 705614 061 For use in Turkey 705614 141 For use in Japan 705614 291 For use in the United Kingdom and Singapore 705614 031 For use in Lati...

Page 78: ...613 261 For use in Portugal 705613 131 For use in Canada 705613 DB1 For use in Romania 705613 271 For use in the Czech Republic and Slovakia 705613 FL1 For use in Russia 705613 251 For use in Denmark 705613 081 For use in Saudi Arabia 705613 171 For use in France 705613 051 For use in Slovenia 705613 BA1 For use in Germany 705613 041 For use in South Korea 705613 AD1 For use in Greece 705613 151 F...

Page 79: ...se in Switzerland 693362 BG1 For use in India 693362 D61 For use in Taiwan 693362 AB1 For use in Israel 693362 BB1 For use in Thailand 693362 281 For use in Italy 693362 061 For use in Turkey 693362 141 For use in Japan 693362 291 For use in the United Kingdom and Singapore 693362 031 For use in Latin America 693362 161 For use in the United States 693362 001 Before removing the keyboard follow th...

Page 80: ...yboard 1 Loosen the four Phillips captive screws that secure the keyboard to the computer 2 Rest and secure the computer on its left side 3 Partially open the computer 72 Chapter 4 Removal and replacement procedures ...

Page 81: ...ard disengages from the computer 5 Turn the computer right side up with the front toward you 6 Open the computer 7 Lift the rear edge of the keyboard 1 until the keyboard rests at an angle 8 Slide the keyboard 2 toward the display until the tabs on the front edge of the keyboard disengage from the slots in the top cover Component replacement procedures 73 ...

Page 82: ...ect models only 10 Release the ZIF connector 1 to which the keyboard backlight cable is attached and then disconnect the keyboard backlight cable 2 from the system board 11 Release the ZIF connector 3 to which the keyboard cable is attached and then disconnect the keyboard cable 4 from the system board 74 Chapter 4 Removal and replacement procedures ...

Page 83: ...tor 5 to which the pointing stick cable is attached and then disconnect the pointing stick cable 6 from the system board 13 Remove the keyboard Reverse this procedure to install the keyboard Component replacement procedures 75 ...

Page 84: ...ove the battery see Battery on page 56 and then remove the following components a Service cover see Service cover on page 58 b Hard drive see Hard drive on page 59 c WLAN module see WLAN module on page 62 d WWAN module see WWAN module on page 64 e Keyboard see Keyboard on page 69 NOTE When replacing the base enclosure be sure to remove the following components from the defective base enclosure and...

Page 85: ...rd 1 Display panel cable 2 Power switch board cable 3 Speaker cable 4 Audio board cable 4 Release the display panel cable and wireless antenna cables 1 from the clips 2 and routing channels built into the base enclosure Component replacement procedures 77 ...

Page 86: ...ferent sizes The longer rubber screw cover 2 should be installed in the rear right corner 6 Remove the ten Torx TM2 0 5 6 screws 3 that secure the base enclosure to the computer 7 Remove the two Torx TM2 0 3 7 screws from the docking station alignment guide holes that secure the base enclosure to the computer 8 Position the computer with the front toward you 78 Chapter 4 Removal and replacement pr...

Page 87: ...de wireless antenna cables 2 through the base enclosure left side opening 3 and the right side wireless antenna cables 4 through the base enclosure right side opening 5 10 Remove the base enclosure Reverse this procedure to install the base enclosure Component replacement procedures 79 ...

Page 88: ... from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 56 and then remove the following components a Service cover see Service cover on page 58 b Hard drive see Hard drive on page 59 c WLAN module see WLAN module on page 62 d WWAN module see WWAN module on page 64 e Keyboard see Keyboard on page 69 f Base enclosure see Base enclosure on page...

Page 89: ... shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 56 and then remove the following components a Service cover see Service cover on page 58 b Hard drive see Hard drive on page 59 c WLAN module see WLAN module on page 62 d WWAN ...

Page 90: ...3 Remove the four Phillips PM2 5 5 9 screws 2 that secure the speakers to the base enclosure 4 Remove the speakers 3 NOTE The speakers include four rubber isolators that are installed in the screw holes 4 These isolators are crucial to the performance of the speakers Reverse this procedure to install the speakers 82 Chapter 4 Removal and replacement procedures ...

Page 91: ...onnect all external devices from the computer 4 Remove the battery see Battery on page 56 and then remove the following components a Service cover see Service cover on page 58 b Hard drive see Hard drive on page 59 c WLAN module see WLAN module on page 62 d WWAN module see WWAN module on page 64 e Keyboard see Keyboard on page 69 f Base enclosure see Base enclosure on page 76 Remove the power swit...

Page 92: ...ssembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 56 and then remove the following...

Page 93: ...t reader board cable is attached and then disconnect the fingerprint reader board cable 1 from the Media Card reader assembly 2 Remove the two Phillips PM2 0 3 4 screws 1 that secure the Media Card reader assembly to the top cover 3 Lift the front edge of the Media Card reader assembly 1 and then swing the assembly 2 up and to the left Component replacement procedures 85 ...

Page 94: ...ps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 56 and then remove the following components a Service co...

Page 95: ... page 76 Remove the RTC battery Use a thin non conductive tool 1 to remove the RTC battery 2 from the socket on the system board Reverse this procedure to install the RTC battery When installing the RTC battery make sure the sign faces up Component replacement procedures 87 ...

Page 96: ...17 W and the Windows 8 Professional operating system 714519 601 Equipped with an Intel Dual Core i5 3437U 1 90 GHz processor SC turbo up to 2 90 GHz 1600 MHz FSB 3 0 MB L3 cache 17 W and the Windows 7 operating system 714519 001 Equipped with an Intel Dual Core i5 3427U 1 70 GHz processor SC turbo up to 2 70 GHz 3 0 MB L3 cache 17 W and the Windows 8 Standard operating system 693358 501 Equipped w...

Page 97: ...e power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 56 and then remove the following components a Service cover see Service cover on page 58 b Hard drive see Hard drive on page 59 c WLAN module see WLAN module on page 62 d WWAN module see WWAN module on page 64 e Fan see Fan on page 68...

Page 98: ...ad cable is connected and then disconnect the TouchPad cable 1 from the system board 4 Release the ZIF connector to which the Smart Card reader board cable is connected and then disconnect the Smart Card reader board cable 2 from the system board 5 Remove the system board Reverse this procedure to install the system board 90 Chapter 4 Removal and replacement procedures ...

Page 99: ...ces from the computer 4 Remove the battery see Battery on page 56 and then remove the following components a Service cover see Service cover on page 58 b Hard drive see Hard drive on page 59 c WLAN module see WLAN module on page 62 d WWAN module see WWAN module on page 64 e Fan see Fan on page 68 f Keyboard see Keyboard on page 69 g Base enclosure see Base enclosure on page 76 h System board see S...

Page 100: ...The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal material is included with the heat sink and system board spare part kits Thermal paste is used on the processor 1 and the heat sink section 2 that services it Reverse this procedure to install the heat sink 92 Chapter 4 Removal an...

Page 101: ...move the battery see Battery on page 56 and then remove the following components a Service cover see Service cover on page 58 b Hard drive see Hard drive on page 59 c WLAN module see WLAN module on page 62 d WWAN module see WWAN module on page 64 e Fan see Fan on page 68 f Keyboard see Keyboard on page 69 g Base enclosure see Base enclosure on page 76 h System board see System board on page 88 Rem...

Page 102: ...or more display assembly spare part information see the individual removal subsections Before removing the display assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconn...

Page 103: ...Fingerprint reader board on page 61 Media Card reader assembly see Media Card reader assembly on page 84 Smart Card reader assembly see Smart Card reader assembly on page 93 Remove the top cover 1 Release the left side wireless antenna cables 1 from the clips 2 and routing channel built into the top cover 2 Release the display panel cable 3 and right side wireless antenna cables from the clips 4 a...

Page 104: ... side wireless antenna cables 2 through the top cover left side opening 3 and the display panel cable 4 and the right side wireless antenna cables through the top cover right side opening 5 Reverse this procedure to install the top cover 96 Chapter 4 Removal and replacement procedures ...

Page 105: ...6 and then remove the following components a Service cover see Service cover on page 58 b Hard drive see Hard drive on page 59 c Optical drive see Hard drive on page 59 d WLAN module see WLAN module on page 62 e WWAN module see WWAN module on page 64 f Fan see Fan on page 68 g Keyboard see Keyboard on page 69 h Base enclosure see Base enclosure on page 76 i System board see System board on page 88...

Page 106: ...ight sides 2 and the top edge 3 of the display bezel until the bezel disengages from the display enclosure e Remove the display bezel 4 The display bezel is available using spare part numbers 693302 001 for use on computer models equipped with a webcam and 693303 001 for use on computer models not equipped with a webcam 98 Chapter 4 Removal and replacement procedures ...

Page 107: ... hinge 2 from the display enclosure c Remove the display hinge cap 3 from the display hinge d Remove the Phillips PM2 0 4 2 screw 4 that secures the display hinge cover to the display hinge e Remove the display hinge cover 5 from the display hinge The display hinges display hinge caps and display hinge covers are included in the Display Hinge Cover Kit spare part number 693310 001 Component replac...

Page 108: ... down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display panel c Lift the top edge of the display panel 3 and swing it up and forward until it rests upside down in front of the display enclosure d Release the adhesive support strip 4 that secures the display panel cable to the display panel e Release ...

Page 109: ...ing spare part number 693361 001 4 If it is necessary to replace the display panel cable a Disconnect the display panel cable 1 from the webcam microphone module b Remove the display panel cable 2 The display panel cable is included in the Display Cable Kit spare part number 693305 001 Component replacement procedures 101 ...

Page 110: ...lay enclosure with double sided tape c Disconnect the webcam microphone module cable 3 from the webcam microphone module d Remove the webcam microphone module 4 The webcam microphone module is available using spare part number 693318 001 The microphone module is available using spare part number 693313 001 6 If it is necessary to replace the WLAN antenna cables and transceivers a Detach the WLAN a...

Page 111: ...is necessary to replace the WWAN antenna cables and transceivers a Detach the WWAN antenna transceivers 1 from the display enclosure The WWAN antenna transceivers are attached to the display enclosure with double sided tape b Release the WWAN antenna cables from the clips 2 and routing channel built into the display enclosure Component replacement procedures 103 ...

Page 112: ...d transceivers 3 The WWAN antenna cables and transceivers are included in the Antenna Kit spare part number 693299 001 Reverse this procedure to reassemble and install the display assembly 104 Chapter 4 Removal and replacement procedures ...

Page 113: ... computer and the amount of system and extended memory NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer...

Page 114: ...You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter Computer Setup To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes Click the Exit icon in the lower left corner of the screen and then follow the on screen instructions ...

Page 115: ...e factory settings Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain l...

Page 116: ...ed this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult...

Page 117: ... attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact HP support to report the issue and purchase a replacement battery BIOS Manageme...

Page 118: ... bottom of the screen 2 Press f10 to enter Computer Setup Using Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the tab key and the keyboard arrow ...

Page 119: ...n Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 Use a pointing device or the arrow ...

Page 120: ...g the computer pressing the esc key while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then pressing the f1 key Follow the on screen instructions to exit this screen Downloading a BIOS update CAUTION CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connect...

Page 121: ... of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary ...

Page 122: ...uter Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item To scroll up and down click the up arrow o...

Page 123: ...tartup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 Use a pointing device or the arrow keys to select File Restore Defaults 4 Follow the on screen instructions 5 To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the arrow keys to select File Save Changes and Exit ...

Page 124: ... connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the c...

Page 125: ...test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules h...

Page 126: ... 3 5 A 65 W Slim Adapter 19 5 V dc 3 33 A 65 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for pl...

Page 127: ...umber of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 0 197 mm Format 1366 768 Configuration RGB vertical stripe Backlight LED Character display 80 25 Total power consumption 2 0 W Viewing angle 65 horizontal 50 vertical typical 11 6 inch SGA display specifications 119 ...

Page 128: ...ity Seek times typical read including setting Single track 2 0 ms 1 5 ms 1 5 ms Average read write 12 16 ms 11 13 ms 11 13 ms Maximum 22 ms 22 ms 22 ms Logical blocks 1 465 149 168 976 773 168 628 142 448 Disk rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 0 C to 60 C 32 F to 140 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is l...

Page 129: ...mission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information From the Start screen type h and then select Help and Support Backing up your information Recovery after a system failure is as good as your most recent backup You should create system repair media and your initial backup immediately after initial ...

Page 130: ...lure or instability the computer provides the following tools to recover your files Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly f11 recovery tools You can use the f11 recovery tools to recover your original hard drive imag...

Page 131: ...on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support From the Start screen type h and then select Help and Support Using f11 recovery tools CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have instal...

Page 132: ...operating system DVD into the optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions After the repair is completed 1 Eject the Windows 8 operating system media and then insert the Driver Recovery media 2 Install the Hardware Enabling Drivers first and then install Recommended Applications Using Windows Refresh for quick an...

Page 133: ... all personal data apps and settings from your computer and reinstalls Windows IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 Press f11 while the computer boots or Press and hold f11 as you press the power b...

Page 134: ...Restore provides the following options Creating a system repair disc select models only by using the installed optical drive select models only or an optional external optical drive Backing up your information Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous sta...

Page 135: ... a system failure is as good as your most recent backup Immediately after setting up the computer you should create system repair discs select models only using the installed optical drive select models only or an optional external optical drive and back up your system As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably curr...

Page 136: ...ve image The image includes the Windows operating system and software programs installed at the factory NOTE If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information see the Using a Windows ...

Page 137: ...al hard drive image using f11 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition click Start right click Computer click Manage and then click Disk Management NOTE If the HP Recovery partition has been deleted the f11 restore option will not function You must recover your operating system and programs using the Windows 7 operating system DVD a...

Page 138: ...d When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating...

Page 139: ...t the following times At regularly scheduled times Before the computer is repaired or restored Before you add or modify hardware or software To back up your home directory files using Backup Manager Settings 1 Select Computer More Applications Tools Backup Manager Settings and click Backup my home directory 2 Click Storage Destination Location and then select a location to back up your information...

Page 140: ...talled at the factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To restore the computer using the HP Factory Image Restore DVD you must first create the recovery disc To create the recovery disc NOTE HP recommends that you create the HP Factory Image Restore DVD in the event of a system failure 1 Select Computer More...

Page 141: ... USB key will be destroyed To continue click OK Otherwise click Cancel and back up the contents of the Disk On Key on another computer 7 The backup process will display a status dialog box while the backup is in progress NOTE A file browser window with the Disk On Key Contents displayed will pop up when the key is mounted You may close the file browser window if desired Once the USB Recovery Key h...

Page 142: ...edy simple way to return the computer to its original state This option removes all personal data applications and settings from your computer and reinstalls the Linux operating system IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key To use the f11 key Pr...

Page 143: ... requirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal volta...

Page 144: ...g must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Stan...

Page 145: ...e battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 137 ...

Page 146: ...d 13 computer feet location 55 spare part number 55 computer major components 22 computer part number 54 computer specifications 118 connectors service considerations 49 D display components 9 specifications 119 display assembly subcomponents 31 display bezel removal 97 spare part numbers 31 37 98 Display Cable Kit spare part number 31 37 101 display clutch cover removal 98 spare part number 32 37...

Page 147: ...L left side components 15 light components 12 lights AC adapter battery 14 caps lock 12 hard drive 14 num lock 12 power 14 TouchPad 12 webcam 9 wireless 12 14 lock spare part numbers 35 36 M mass storage device illustrated 34 precautions 50 spare part numbers 34 Media Card reader assembly removal 84 spare part number 27 38 84 Media Card reader assembly cable illustrated 33 Media Card reader locati...

Page 148: ...spare part number 35 37 Smart Card reader assembly removal 93 spare part number 27 37 93 Smart Card reader location 15 solid state drive precautions 50 product description 2 spare part numbers 30 34 43 speakers 14 removal 81 spare part number 29 38 81 specifications computer 118 display 119 hard drive 120 system board removal 88 spare part numbers 27 38 39 43 48 88 T tools required 49 top cover re...

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