HP EliteBook 2170p Getting Started Manual Download Page 10

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Finding information

The computer comes with several resources to help you perform various tasks.

Resources

For information about

Setup Instructions

poster

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How to set up the computer

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Help to identify computer components

HP Notebook Reference Guide

To access this guide on your computer:

Select

Start

Help and Support

User Guides

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Power management features

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How to maximize battery life

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How to use the multimedia features of the computer

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How to protect the computer

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How to care for the computer

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How to update the software

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How to install certain components

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How to create a wired and/or wireless network

Help and Support

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Help and

Support

NOTE:

For U.S. support, go to

http://www.hp.com/

go/contactHP

. For worldwide support, go to

http://welcome.hp.com/country/us/en/
wwcontact_us.html

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Operating system information

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Software, driver, and BIOS updates

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Troubleshooting tools

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How to access support

Regulatory, Safety, and Environmental Notices

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User Guides

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Regulatory and safety information

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Battery disposal information

Safety & Comfort Guide

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Help and Support

User Guides

– or –

Go to

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Proper workstation setup, posture, health, and work habits

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Electrical and mechanical safety information

Worldwide Telephone Numbers

booklet

This booklet is provided with your computer.

HP support telephone numbers

HP website

For U.S. support, go to

http://www.hp.com/go/

contactHP

. For worldwide support, go to

http://welcome.hp.com/country/us/en/
wwcontact_us.html

●

Support information

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Ordering parts and finding additional help

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Accessories available for the device

Chapter 1 Welcome

Summary of Contents for EliteBook 2170p

Page 1: ...Getting Started HP Notebook ...

Page 2: ...nt Part Number 677135 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer To obtain the latest information in this guide contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Software terms By installing copying downloading or ...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...ider ISP 15 Connecting to a wireless network 16 Connecting to an existing WLAN 16 Setting up a new WLAN network 16 Configuring a wireless router 17 Protecting your WLAN 17 4 Keyboard and pointing devices 18 Using the keyboard 18 Identifying the hot keys 18 Using keypads 19 Using the embedded numeric keypad 20 Turning the embedded numeric keypad on and off 21 Switching key functions on the embedded...

Page 6: ...ng or upgrading the hard drive 30 Removing the hard drive 30 Installing a hard drive 30 Adding or replacing memory modules 31 Updating programs and drivers 34 Cleaning your computer 34 Cleaning products 34 Cleaning procedures 34 Cleaning the display 34 Cleaning the sides and cover 35 Cleaning the TouchPad and keyboard 35 6 Backup and recovery 36 Creating recovery media with HP Recovery Disc Creato...

Page 7: ...7 Support 41 Contacting support 41 Labels 42 8 Specifications 43 Input power 43 Operating environment 44 Index 45 vii ...

Page 8: ...viii ...

Page 9: ... free updates For more information see the HP Notebook Reference Guide For instructions on accessing this guide see Finding information on page 2 Get to know your computer Learn about your computer features See Getting to know your computer on page 4 and Keyboard and pointing devices on page 18 for additional information Find installed software Access a list of the software preinstalled on the com...

Page 10: ...ldwide support go to http welcome hp com country us en wwcontact_us html Operating system information Software driver and BIOS updates Troubleshooting tools How to access support Regulatory Safety and Environmental Notices To access this guide Select Start Help and Support User Guides Regulatory and safety information Battery disposal information Safety Comfort Guide To access this guide Select St...

Page 11: ...rinted format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 9115077 When you request a printed copy of your war...

Page 12: ...inter and selects or activates items on the screen 2 Left pointing stick button Functions like the left button on an external mouse 3 TouchPad on off button Turns the TouchPad on and off 4 TouchPad zone Moves the pointer and selects or activates items on the screen 5 Left TouchPad button Functions like the left button on an external mouse 4 Chapter 2 Getting to know your computer ...

Page 13: ...Component Description 6 Right pointing stick button Functions like the right button on an external mouse 7 Right TouchPad button Functions like the right button on an external mouse Top 5 ...

Page 14: ...rea network WLAN device and or a Bluetooth device is on select models only Amber All wireless devices are off select models only 2 Num lock light On Num lock is on 3 Caps lock light On Caps lock is on 4 TouchPad light Amber The TouchPad is off Off The TouchPad is on 6 Chapter 2 Getting to know your computer ...

Page 15: ...print reader select models only Component Description 1 TouchPad on off button Turns the TouchPad on and off 2 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon Top 7 ...

Page 16: ... Execute frequently used system functions when pressed in combination with the fn key For more information see Keyboard and pointing devices on page 18 5 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 6 Windows applications key Displays a shor...

Page 17: ...90 percent White The computer is connected to external power and the battery is charged from 90 to 99 percent Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged 4 Hard drive light Blinking white The hard drive is being accessed A...

Page 18: ...ly to exit Sleep When the computer is in Hibernation slide the switch briefly to exit Hibernation CAUTION Sliding and holding the power switch will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective slide and hold the power switch for at least 5 seconds to turn off the computer To learn more about your power se...

Page 19: ...ven when the computer is off NOTE A charging USB port also referred to as a powered USB port allows you to charge connected USB devices Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port 4 RJ 45 network jack Connects a network cable 5 External monitor port Connects an external VGA monitor or pro...

Page 20: ...lect models only Supports optional smart cards 6 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 7 Audio out headphone jack Audio in microphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of perso...

Page 21: ...models only On The webcam is in use 5 Webcam select models only Records video and captures still photographs To use the webcam select Start All Programs Communication and Chat HP Webcam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the...

Page 22: ... with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support 3 Battery lock latch Releases the battery from the computer 4 SIM slot Supports a wireless su...

Page 23: ... help you set up a new Internet account or configure the computer to use an existing account Internet Services Offers available in some locations This utility assists with signing up for a new Internet account and configuring the computer to use an existing account To access this utility select Start All Programs Communication and Chat ISP provided icons available in some locations These icons may...

Page 24: ...omputer 2 Be sure that the WLAN device is on 3 Click the network icon in the notification area at the far right of the taskbar 4 Select a WLAN to connect to NOTE If no WLANs are listed you may be out of range of a wireless router or access point NOTE If you do not see the WLAN you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of o...

Page 25: ...rt Control Panel Network and Internet Network and Sharing Center Set up a new connection or network Set up a network Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access ...

Page 26: ...efly press the fn key and then briefly press the second key of the hot key combination Hot key combination Description fn esc Displays system information fn f2 Launches HP Power Assistant Displays charge information for all installed batteries The display indicates which batteries are charging and reports the amount of charge remaining in each battery 18 Chapter 4 Keyboard and pointing devices ...

Page 27: ...n image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4 hot key can also alternate images among other devices that are receiving video information from the computer fn f5 Mutes or restores speaker sound fn f6 Decreases speaker volu...

Page 28: ...puter 5 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 7 num lk key Turns the embedded numeric keypad on and off when pressed in combination with the fn key NOTE The keypad function that is active when the computer is turned off is reinstated ...

Page 29: ...ndard function of a keypad key while the keypad is on Press and hold the fn key to type in lowercase Press and hold fn shift to type in uppercase Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off Num lock is turned off at the factory For example When num lock is on most keypad keys type numbers When num l...

Page 30: ...n the direction you want to move the pointer on the screen Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse Using the TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the buttons on an external mouse Turning the TouchPad off and on To t...

Page 31: ...rams To view the demonstration of a gesture 1 Click the Show hidden icons icon in the notification area at the far right of the taskbar 2 Click the Synaptics Pointing Device icon and then click Pointing Device Properties 3 Click the Device Settings tab select the device in the window that is displayed and then click Settings 4 Select the gesture to activate the demonstration To turn the gestures o...

Page 32: ...page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left or right motion NOTE Scrolling speed is controlled by finger speed Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the T...

Page 33: ...he rotation move your right forefinger from 3 o clock to 12 o clock NOTE Rotating must be done within the TouchPad zone NOTE Rotating is disabled at the factory Flicking Flicking allows you to navigate through screens or quickly scroll through documents To flick use three fingers to touch the TouchPad zone in a light quick flicking motion up down left or right NOTE Three finger flicking is disable...

Page 34: ...on on using the battery see the HP Notebook Reference Guide To insert the battery 1 Insert the battery into the battery bay 1 2 Slide the battery release latch 2 and then slide the battery lock latch 3 to lock the battery into place To remove the battery 26 Chapter 5 Maintenance ...

Page 35: ...vent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Slide the battery lock latch 1 and then slide the battery release latch 2 to release the battery 2 Remove the battery 3 from the computer Inserting or removing the battery 27 ...

Page 36: ...he computer through the operating system Removing the service door Remove the service door to access the memory module slots hard drive and other components To remove the service door 1 Remove the battery see Inserting or removing the battery on page 26 2 Loosen the 2 screws 1 3 Slide the service door toward the front of the computer 2 and then lift the service door 3 to remove it Replacing the se...

Page 37: ...ert the alignment tabs on the front edge of the service door into the notches on the computer 3 Slide the service door toward the battery bay 2 until the service door snaps into place 4 Tighten the screws 3 to secure the service door 5 Insert the battery see Inserting or removing the battery on page 26 Removing or replacing the service door 29 ...

Page 38: ...rating system Removing the hard drive To remove a hard drive 1 Save your work and shut down the computer 2 Disconnect AC power and external devices connected to the computer 3 Turn the computer upside down on a flat surface 4 Remove the battery see Inserting or removing the battery on page 26 5 Remove the service door see Removing or replacing the service door on page 28 6 Remove the 4 hard drive ...

Page 39: ... module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you ar...

Page 40: ...e computer upside down on a flat surface 4 Remove the battery see Inserting or removing the battery on page 26 5 Remove the service door see Removing or replacing the service door on page 28 6 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up b Grasp the edge of the memory module 2 a...

Page 41: ...ry module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the memory module 8 Replace the service door see Replacing the service door on page 28 9 Replace the battery see Inserting or removing t...

Page 42: ...ents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Fibrous materials such as paper towels which can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer WARNING To prevent elect...

Page 43: ...ents do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface CAUTION When cleaning the TouchPad and keyboard do not let liquids drip between the keys This can permanently damage internal components To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or chamois moistened with one of the cleaning solu...

Page 44: ...an optional external optical drive Backing up your information Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support In case of syst...

Page 45: ...he Burn button to start the burning process Backing up your information Recovery after a system failure is as good as your most recent backup Immediately after software setup you should create system repair discs select models only using HP Recovery Disc Creator using the installed optical drive select models only or an optional external optical drive and back up your system As you add new softwar...

Page 46: ...and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE If you are unable to boot start ...

Page 47: ...tup Repair 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 recovery tools CAUTION Using f11 recovery tools completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently remove...

Page 48: ...d When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating...

Page 49: ...ntact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When support chat is not available in a particular language it is available in English Email support Find support telephone numbers Locate an HP service center Contacting support 41 ...

Page 50: ...latory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification ...

Page 51: ...source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input Power Rating Operating voltage and current 18 5 V dc 3 5 A 65 W 18 5 V dc 3 5 A 65 W Slim Adapter 19 5 V dc 3 33 A 65 W NOTE This product is designed for IT power systems in Norway with phase t...

Page 52: ...5 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 44 Chapter 8 Specifications ...

Page 53: ...ifying 8 18 function keys identifying 8 H hard drive installing 30 removing 30 hard drive light 9 hard drive recovery 39 hard drive identifying 14 headphone audio out jack 12 hot keys adjusting volume 19 battery charge 18 decrease screen brightness 19 decreasing speaker sound 19 description 18 increase screen brightness 19 increasing speaker sound 19 keyboard backlight 19 muting speaker sound 19 S...

Page 54: ...ing 11 S screen brightness keys 19 screen image switching 19 scrolling TouchPad gesture 24 security cable slot identifying 12 serial number 42 service door 14 service door removing or replacing 28 service label computer 42 setup of WLAN 16 SIM slot identifying 14 slots security cable 12 SIM 14 switch power 10 system repair disc 36 system restore points 36 T TouchPad buttons 4 5 on off button 7 usi...

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