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HP Compaq Presario,Presario 4400 Software Manual Download Page 6

Reference documentation

Table 1 (page 6)

identifies the documentation you should have available when upgrading the

array.

Table 1 Reference documentation

Location

Required

Document

HP P6000 EVA documentation

http://www.hp.com/support/manuals

No

HP 4400 Enterprise Virtual Array User
Guide

Click

Disk Storage Systems

under storage, and

then select

HP 4400 Enterprise Virtual Array

, or

No

HP 6400/8400 Enterprise Virtual Array
User Guide

HP 6400/8400 Enterprise Virtual Array

, or

HP

P6300/P6500 Enterprise Virtual Array

under

P6000 EVA Disk Arrays.

Yes

HP P6300/6500 Enterprise Virtual Array
User Guide

Yes

HP P6000 Enterprise Virtual Array Release
Notes

Yes

HP P6000 Enterprise Virtual Array
Compatibility Reference

HP P6000 Command View documentation

http://www.hp.com/support/manuals

No

HP P6000 Command View Release Notes

Click

Storage Software

under storage, and then

select

HP P6000 Command View Software

under

Storage Device Management Software.

No

HP P6000 Command View User Guide

Yes

HP P6000 Command View Installation
Guide

No

HP P6000 Storage System Scripting Utility
Reference

HP P6000 replication software documentation

http://www.hp.com/support/manuals

No

HP P6000 Replication Solutions Manager
Release Notes

Click

Storage Software

under storage, and then

select

HP P6000 Continuous Access Software

under Storage Replication Software.

Yes (if installed)

HP P6000 Replication Solutions Manager
Installation Guide

No

HP P6000 Replication Solutions Manager
Administrator Guide

No

HP P6000 Continuous Access
Implementation Guide

SAN infrastructure documentation

http://www.hp.com/support/manuals

Yes

HP SAN Design Reference Guide

Click

Storage Networking

under storage, and

then select

HP SAN

under HP SAN Solutions.

Required kits

Before you begin the upgrade, you must download the XCS 10000000 controller software from
the following website:

http://www.software.hp.com/

Click

Storage and NAS

under Product category, scroll down to select

HP

EVA4400/6400/8400/6000 XCS 10000000

. Follow the instructions to enter your information and

download the

.ISO

image.

6

Getting started

Summary of Contents for Compaq Presario,Presario 4400

Page 1: ...t is the new branding for the Enterprise Virtual Array product family General references to HP P6000 Command View may also refer to earlier versions of HP Command View EVA This guide is intended for field personnel and customers who are experienced with these array models storage area networks HP P6000 Command View and associated software This guide does not provide information about upgrading or ...

Page 2: ... and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Warranty WARRANTY STATEMENT To obtain a copy of the warranty for this product see the warranty information website http www hp com go storagewarranty Acknowledgments Microsoft and Windows are U S registered trademarks of Micr...

Page 3: ...s 24 Running HP Command View EVAPerf 24 Identifying virtual disk activity 25 Managing host I O timeouts for an online upgrade 27 HP UX 27 IBM AIX 28 Linux Red Hat and SUSE 28 Mac OS X 29 Microsoft Windows 29 OpenVMS 30 Solaris 30 VMware 30 Xen Citrix 30 Managing application I O timeouts for an online upgrade 31 Managing external devices 31 Managing an SVSP configuration for an online upgrade 31 Ba...

Page 4: ...roubleshooting 66 HP P6000 Command View 66 HP P6000 Command View with a management server 66 HP P6000 Command View errors 66 View is not set or view list is null 66 HTTP status 404 not found or status 503 no service 67 Unknown storage system 67 No storage systems found 68 Creating disk groups with double protection level 69 Security credentials configuration 69 Upgrading the disk drive firmware 69...

Page 5: ... resynchronization is specified User knowledge of the external environment including applications is required to evaluate the overall impact of the I O disruption that occurs during an online controller software upgrade Online upgrade The controller software is upgraded while the controllers are processing I O The controllers resynchronize simultaneously while hosts and applications continue to ru...

Page 6: ...ent Software No HP P6000 Command View User Guide Yes HP P6000 Command View Installation Guide No HP P6000 Storage System Scripting Utility Reference HP P6000 replication software documentation http www hp com support manuals No HP P6000 Replication Solutions Manager Release Notes Click Storage Software under storage and then select HP P6000 Continuous Access Software under Storage Replication Soft...

Page 7: ...sion depending on the level of security you prefer 3 Link your support agreement s to your ITRC user ID NOTE If you have previously linked your support agreements skip this step and continue with Step 4 To learn more about why you need to link your Service Agreement ID or System Handles s to your user ID on the IT Resource Center and the information you will need to link a support agreement go to ...

Page 8: ... for physical CD delivery or select the location for the image file to be stored and click Submit If you have questions or need assistance go to http welcome hp com country us en wwcontact_us html and select your country region 8 Getting started ...

Page 9: ...ade When upgrading the system software you must upgrade related management software to the required version Use Table 2 page 9 to collect version information for your current software NOTE For details on array software compatibility see Table 1 0 HP P6000 software solution compatibility and Table 2 0 HP P6000 Command View interoperability support in the HP P6000 Enterprise Virtual Array Compatibil...

Page 10: ...P1 or later Web browser required 1 You can also use Windows Add or Remove Programs to view the software version 2 For Windows servers For clients running other operating systems see Table 5 0 the Browser support table in the HP P6000 Enterprise Virtual Array Compatibility Reference See Table 1 page 6 for the location of this document Checking the HP P6000 Command View version 1 Open HP P6000 Comma...

Page 11: ...ntroller software Before upgrading your Enterprise Virtual Array check the operation of the array hardware and replace any failed components to ensure that the array will be operating properly when the upgrade is performed 1 Open HP P6000 Command View and click the icon of the array you want to upgrade 2 Check for hardware errors a Examine the Hardware folder in the navigation pane to see if there...

Page 12: ...g your SAN infrastructure Estimated time to complete Varies depending on the number of components that require an upgrade When to perform Any time before the upgrade Ensure that your SAN environment meets the configuration requirements of the XCS controller software This includes HBA firmware system drivers and Fibre Channel switch firmware The SAN Visibility tool assists you with this task by aut...

Page 13: ...SAN Visibility version you are running may be a later version than what is shown in the examples that follow SAN Visibility requires Java 2 Runtime Environment JRE 1 5 0 Update 1 or later You can download the most current JRE version from the Oracle website http www oracle com Installing SAN Visibility You typically install SAN Visibility on the management server running HP P6000 Command View 1 Do...

Page 14: ...e change d Select the fabric in the tree view e Enter a name in the Component Group Name box You can use the default fabric name but HP recommends that you change it to a name that is meaningful to you This name is used when generating reports so it should be one that is easily recognized as being associated with the fabric on which data collection will be done Mouse over pop ups provide detail on...

Page 15: ...e report This includes data for all devices connected to the switch To include all switches leave this option selected to include subnet switches also select Subnet c Enter the switch login and password if required You use the Read Community value to log in to the switch d If you have created more than one fabric use the Select Component Group list to select the fabric to which you want to add thi...

Page 16: ...ysical hosts and the associated virtual machines Obtaining a report from HP Once you have configured SAN Visibility for data collection you can obtain a report There are two methods for obtaining a report Automatically Automatically emails your data to HP when collection is complete You will need to know the SMTP address of your mail server Select the SMTP address from the list Use this method if ...

Page 17: ...side your network 5 Select a format for the report by selecting HTML Report Microsoft Excel Report or both 6 Under Data Collection click Start On successful completion of data collection a message is displayed in the message area If you selected the option to collect switch performance data it will take at least 10 additional minutes to collect the data When data collection is complete the raw dat...

Page 18: ... information in the raw report outside your network 5 Select a format for the report by selecting HTML Report Microsoft Excel Report or both 6 Under Data Collection click Start If you selected the option to collect switch performance data it will take 10 additional minutes to collect the data 7 Select Default Mail Client in the Launch Mail Client panel The location of the report is displayed in th...

Page 19: ...nstall_Dir ExtractedProcessReports SAN Name 3 Click on the hppr file to open the report in your browser 4 In the navigation pane click High Level Fabric Summary The High Level Fabric Summary window opens Figure 5 page 19 This report will identify the firmware and or driver version that is currently running on your switches including the HSV300 S embedded switch controller and HBAs Checking and upg...

Page 20: ...ueuing host I O After the upgrade the array performs a resynchronization During the resynchronization host I O is queued to the host which can create a backlog of requests for processing when the array is able to respond The resynchronization may take less than a minute but it may take time to clear the backlog of requests and some host I O may experience timeouts The HP recommended driver timeout...

Page 21: ...r of DR groups contribute to the total virtual mapped capacity To ensure a resynchronization time of less than 60 seconds when performing an online upgrade the total virtual mapped capacity and the number of virtual disks that are configured on an EVA should be one of the following Less than 400 TB total virtual mapped capacity and less than 512 virtual disks Less than 350 TB total virtual mapped ...

Page 22: ...upgrading from XCS 09522000 or earlier and if the configuration contains mirrorclones you must delete detach or fracture the mirrorclones before starting the controller software upgrade Do not change array components during the controller resynchronization process which occurs after the controller software upgrade is complete The controller software upgrade process maintains a copy of the metadata...

Page 23: ...r the link to this document IMPORTANT If you have an array based management system you can install and run HP Command View EVAPerf on a supported Windows host connected to the EVA4400 P6300 EVA or P6500 EVA Guidelines for using HP Command View EVAPerf NOTE Before using HP Command View EVAPerf you may want to configure friendly names to simplify identifying your arrays virtual disks and hosts See t...

Page 24: ...he HP Command View EVAPerf icon on the desktop The HP Command View EVAPerf command window opens 2 Enter the following command to capture and display the total IOPS Req s and throughput MB s where n is the interval in seconds and m is the duration in seconds evaperf as cont n dur m sz array fo filename Specify an interval and duration that will enable you to view a period of low I O activity For ex...

Page 25: ...er Guide for more information Identifying virtual disk activity If you cannot identify a period that meets the necessary I O load requirements identify those applications that impose heavy I O loads and suspend them long enough to perform the upgrade To do this use HP Command View EVAPerf to view virtual disk activity For example after running HP Command View EVAPerf you determine that all virtual...

Page 26: ... Req s and Write Req s columns 2 5 and 8 2 Look for values in the hundreds Values in the thousands or tens of thousands indicate a very active process such as an active database that should not be disrupted If you see high values for requests during the time period you selected look for another time period to perform the upgrade Figure 7 Sample virtual disk statistics display Table 4 HP Command Vi...

Page 27: ...ler Reported mirror traffic is always outbound from the referenced controller to the other controller The rate at which data is read from the physical disk to cache in anticipation of subsequent reads when a sequential data stream is detected A sequential data stream Prefetch MB s may be created by host I O or other I O activity that occurs because of a DR initial copy or DR full copy Managing hos...

Page 28: ...ve_policy Sets the read write timeout to 60 seconds 60 rw_timeout Linux Red Hat and SUSE NOTE The RHEL 4 SLES 9 SCSI device has a default 30 second timeout value with up to 5 retries The RHEL 5 SLES 10 SCSI device has a default 60 second timeout with up to 5 retries In general these timeout periods are sufficient for an online controller software upgrade Native Linux Device Mapper Multipath If you...

Page 29: ...e and have access to the array Array boot devices are supported with online controller software upgrades but the page file disk must not be on the array being upgraded during an online upgrade See your Windows documentation for instructions on changing the location of the page file disk If the array being upgraded is used as a quorum disk in a Microsoft Windows cluster an online controller softwar...

Page 30: ...es with the following driver timeouts Sun drivers qlc or emlxs 60 seconds QLogic qla2300 60 seconds Emulex lpfc 60 seconds Checking or changing timeouts For Sun drivers add the following lines to the etc system file set sd sd_io_time 60 set ssd ssd_io_time 60 For the QLogic driver edit the kernel drv qla2300 conf file and change the hbax link down timeout value to 60 hba0 link down timeout 60 For ...

Page 31: ...tion Mode 725 on the XP Set the I O Timeout to 240 seconds on all applicable external paths Set the Path Blockade Watch Timer to 180 seconds on all applicable external paths Once the upgrade is complete reset these parameters to their original values Managing an SVSP configuration for an online upgrade If the array is in an SVSP configuration with SVSP synchronous mirrors see the HP SAN Virtualiza...

Page 32: ...management server For supported upgrade paths see Table 2 1 HP P6000 Command View upgrade support in the HP P6000 Enterprise Virtual Array Compatibility Reference For more information on HP P6000 Command View and to download the HP P6000 Command View Installation Guide and the release notes go to the website listed in Reference documentation page 6 Upgrading on a management server This procedure i...

Page 33: ...r as uninitialized arrays Previously initialized arrays appear with their previous names and correct status Select each storage array to view the Properties window Previous disk groups hosts virtual disks and other resources appear in the navigation pane If the information is not displayed properly you may need to configure your browser settings See the HP P6000 Command View Installation Guide for...

Page 34: ...e The Update Management Module Firmware window opens 6 Click Browse and browse to the installation CD 7 Select the ABM pkg file and click Next step 8 Follow the online instructions and click Finish A confirmation window opens 9 Click OK The Management Module Restart in Progress window opens The image files are loaded This step can take several minutes IMPORTANT The management module will restart u...

Page 35: ...s and JRE Estimated time to complete 10 20 minutes When to perform Anytime before the upgrade Ensure that you are using a supported browser and JRE HP P6000 Command View may not work correctly with an unsupported browser The JRE is not used by HP P6000 Command View but is required for HP P6000 Replication Solutions Manager WEBES and SAN Visibility See Upgrading HP P6000 Replication Solutions Manag...

Page 36: ...m Anytime before the upgrade If HP P6000 Replication Solutions Manager is installed you must upgrade it to the minimum required version see Checking management software versions page 9 HP P6000 Replication Solutions Manager is an optional interface for HP P6000 Business Copy and HP P6000 Continuous Access For installation information see the HP P6000 Replication Solutions Manager Installation Guid...

Page 37: ...window Figure 10 Controller Events Initialized system window d Check the Severity field to determine if any unexpected critical events have occurred If critical events have occurred perform the steps outlined in the corrective action codes to correct the problems In some cases it may be necessary to call your HP authorized service representative to fix the problem Monitoring array stability 37 ...

Page 38: ...ource and destination arrays Before you upgrade an array in an HP P6000 Continuous Access environment ensure that all arrays in the storage network are running the same version of controller software This ensures that when you upgrade one array the storage network will have only two versions of controller software You cannot have more than two versions in an HP P6000 Continuous Access environment ...

Page 39: ... field i If field indicates manual you can proceed with the upgrade ii If field indicates automatic change it to manual and click Save Continue with Step 2 2 Restart Controller A NOTE HP P6000 Command View identifies the controllers as A and B a In the navigation pane select the storage system being upgraded b Select System Options c Under Service select Shut down system d Under Controller shutdow...

Page 40: ...xample if you specify a file name of LargeEVA txt the configuration files would be named LargeEVA_Step1A txt LargeEVA_Step1B txt etc Files that do not contain configuration information are not created and therefore cannot be restored You can view the contents of the configuration files with a text editor 5 Enter exit NOTE You cannot use the utility to restore a configuration that contains disk dri...

Page 41: ...n to perform As close as possible to the upgrade Selecting a time to perform an online upgrade page 23 Time required Varies When to perform As close as possible to the upgrade Managing host I O timeouts for an online upgrade page 27 Time required Varies When to perform As close as possible to the upgrade Managing application I O timeouts for an online upgrade page 31 Time required Varies When to p...

Page 42: ...o perform Anytime before the upgrade Monitoring array stability page 36 Time required 25 35 minutes When to perform 48 hours before upgrade Preparing the HP P6000 Continuous Access environment for an upgrade page 38 Time required Varies depending on the replication configuration When to perform As close as possible to the upgrade Saving array configuration data page 39 Time required 10 15 minutes ...

Page 43: ...status again NOTE If you are running HP P6000 Command View 9 3 or later HP P6000 Command View will complete this check automatically when you upgrade the controller software 1 Open HP P6000 Command View and click the icon of the array you want to upgrade 2 Check for hardware errors a Examine the Hardware folder in the navigation pane to see if there are any hardware caution or warning conditions I...

Page 44: ...le to resolve the error contact your HP authorized service representative for assistance 4 Using HP P6000 Command View examine the controller event log and check for any critical events a In the navigation pane click the icon of the array you want to upgrade in the navigation pane b Click View Events The View Events window opens c Click Controller Event Log The Controller Events window Figure 13 p...

Page 45: ...ade NOTE The leveling process does not impact the upgrade Leveling is suspended during the upgrade and resumed when the upgrade is complete Suspend any processes or applications that may change the array configuration Step 2 Configure User Initiated Service Mode UISM Estimated time to complete 10 15 minutes To avoid generating unnecessary events and alerts during the upgrade enable UISM in HP P600...

Page 46: ...HP P6000 Command View 1 Open HP P6000 Command View in your browser 2 Click Server Options in the Session pane The Management Server Options window opens 3 Click Manage storage system password access The Storage System Password Access window opens 4 Click Disable The Disable Password Access to Storage System window opens 5 Select the array World Wide Node Name from the drop down list 6 Click Disabl...

Page 47: ...u perform the upgrade on an EVA6400 8400 during heavy I O load the upgrade process may exceed the expected upgrade interval perhaps generating an error message indicating that the upgrade has failed However this does not affect host I O to the array and the upgrade should complete as expected Procedure 1 1 Open HP P6000 Command View in your browser 2 In the navigation pane select the array you wan...

Page 48: ... the box I have completed the storage system and SAN checks outlined in the HP StorageWorks Enterprise Virtual Array Updating Product Software Guide for my storage system version and click Next Step 8 The Code Load Storage System Page 2 window opens Figure 17 Code Load Storage System Page 2 Click Next step to perform automated readiness checks The Performing storage system checks window opens 48 U...

Page 49: ...e image file created from the downloaded ISO image see Required kits page 6 and select the appropriate file Table 7 page 49 Table 7 Controller software Select this file For this array HSV300 10000000 300_10000000 SSS EVA4400 HSV400 10000000 400_10000000 SSS EVA6400 HSV450 10000000 450_10000000 SSS EVA8400 1 1 Click Next Step to upload the appropriate controller software image file A second code lo...

Page 50: ...e 5 window Figure 20 page 50 opens Read any pre update application notes before proceeding Click Finish to proceed or Cancel to exit the procedure Figure 20 Code Load Storage System Page 5 window The new controller software is copied to the controllers and validated Figure 21 page 51 50 Upgrading the Enterprise Virtual Array ...

Page 51: ...the following error messages may appear If either error message appears click OK Another message appears indicating that the array is unresponsive wait for communication to be re established between HP P6000 Command View and the array When the array is available the array appears as available in the navigation pane Continue with Step 14 to verify that the upgrade completed successfully After Figur...

Page 52: ...ns Figure 23 page 52 Figure 23 Storage System Updating Firmware 13 A final Confirm System Code Load window opens Figure 24 page 52 Enter YES all uppercase and click Code Load System to proceed Figure 24 Final code load confirmation window 14 Select the array in the navigation pane and the Initialized Storage System Properties window appears Figure 25 page 53 Verify the version of the controller so...

Page 53: ...Figure 25 Verifying XCS version after upgrading Step 5 Upgrading the controller software 53 ...

Page 54: ...n Options window opens 3 Select Set Data Replication Protocol The Data Replication Protocol Options window opens 4 Select HP FC Data Replication Protocol 5 Select Save Changes On the EVA4400 if the controller logs are not being retrieved correctly see Controller logs possibly retrieved incorrectly after upgrading to XCS 10000000 on the EVA4400 in the HP P6000 Enterprise Virtual Array Release Notes...

Page 55: ...I O See Resetting the I O module page 56 for more information e Check the operational states that you recorded and proceed as follows Good No action Loading firmware The I O module firmware load is blocked Corrective action is required somewhere on the array but not on this I O module Continue with Step 16 Any state other than Good or Loading firmware Corrective action is required on this I O modu...

Page 56: ...ding the disk drive firmware page 57 b If there is a disk drive problem determine which drive port A or B is causing the code load blocked condition Refer to the list recorded in Step 17 b and follow the instructions in Resetting the I O module page 56 for the I O module associated with each affected drive port The associated I O module is in the same disk enclosure and on the same side as the aff...

Page 57: ...k Discover in the content pane to allow HP P6000 Command View to discover the array d Verify the status of each host before enabling access Step 6 Upgrading the disk drive firmware Estimated time to complete Varies depending on the number of disk drives that require upgrading and the I O load on the array It can take from 30 seconds to 3 5 minutes per drive to upgrade the firmware Review the follo...

Page 58: ...ith the next disk that needs to be upgraded Upgrading firmware on all disks Upgrade the disk drive firmware after you upgrade the controller software 1 Confirm that there is enough free space available to manage disk failures that might occur after the disk drive firmware upgrade For more information see the capacity management details in the best practices configuration white paper for your array...

Page 59: ...m Options tab The System Options window opens Figure 27 System Options Code load system 7 Click Code load system The Code Load Selection window opens Figure 28 page 59 Figure 28 Code Load Selection window disk drives Choose Code Load Disk Drives On Line and click Select to proceed or Cancel to exit the procedure A warning Confirm Disk Drive Code Load confirmation window opens Figure 29 page 60 Ste...

Page 60: ...e to select the bundled image zip file Figure 30 Code Load Disk Drives Page 1 window 8 Click Browse and navigate to the zip file or manually enter the path to the zip file Step 3 9 Click Next step All disk drives are scanned for configuration information and upgrade eligibility The results are displayed in the Code Load Disk Drives Online Page 2 window 60 Upgrading the Enterprise Virtual Array ...

Page 61: ... CAUTION Do not select an array to manage it during the disk drive upgrade If you select an array in the navigation pane to manage it the disk drive upgrade stops For example if the upgrade was completed on 10 of 27 drives when you selected the array only those 10 drives have been upgraded If you start another disk drive upgrade the status box on the status window displays NO for the 10 drives tha...

Page 62: ...n upgrade disks that contain Vraid0 virtual disk data by halting all host I O to the Vraid0 virtual disks other Vraid virtual disks can continue to service host I O When using HP P6000 Command View versions earlier than 9 2 you must either delete the Vraid0 virtual disks or ungroup the disks individually before upgrading firmware Step 7 Entering array passwords Estimated time to complete 10 15 min...

Page 63: ...World Wide Node Name of the array for which you want to enable password access 6 Enter the password in the Enter password and Confirm password boxes 7 Click Enable Password A message box opens 8 Click OK HP P6000 Command View enables password access to the array Step 8 Resuming array operation Estimated time to complete Varies depending on your configuration After the controller software and disk ...

Page 64: ...l values 5 If you are running Remote Support software enable it as follows a Save and then clear the application event log file b On the management server open a command window c Enter the following command to restart Remote Support software C net start desta_service d Enter exit 6 Update the MIB file after the upgrade to ensure that SNMP notifications are captured correctly See Retrieving the Man...

Page 65: ...15 minutes Step 4 Halting all host access to the array for an offline upgrade page 46 Time required Varies by host must be performed for each host accessing the array Step 5 Upgrading the controller software page 47 Time required 25 30 minutes Step 6 Upgrading the disk drive firmware page 57 Time required Varies depending on the number of disk drives to be upgraded It can take from 30 seconds to 3...

Page 66: ...rprise Virtual Array Compatibility Reference See Reference documentation page 6 for the link to this document 2 Ensure that the server and the array are logged in to the fabric 3 Use one of the following utilities to check the SAN Fibre Channel switch HBAnywhere Emulex SanSurfer QLogic 4 Clear the browser cache a On the General tab under Temporary Internet files click Settings b Click Every visit ...

Page 67: ...e causes of these errors and corrective actions Resolution Table 9 Possible causes and corrective actions for HTTP errors 404 and 503 Corrective action Possible cause Retry the request by clicking the Refresh Reload button on the browser 404 error HP P6000 Command View may be initializing when a browser makes a request The web server returns a 404 Page Not Found error because it cannot access the ...

Page 68: ...tible version See Reference documentation page 6 for the link to this document No storage systems found Symptom HP P6000 Command View does not display any arrays even though they are in the fabric Cause Several conditions can cause this symptom Table 10 page 68 lists some possible causes and corrective actions Resolution Table 10 Possible causes and corrective actions when no array is found Correc...

Page 69: ...t capacities double protection is achieved by reserving capacity equal to the sum of the four highest capacity disks Security credentials configuration The following Windows based security groups are required on the management server HP Storage Admins This security group is required on the management server to enable access to all features of HP P6000 Command View and must have at least one member...

Page 70: ...problems and restart the disk drive firmware upgrade Drive code load Unable to determine the condition of the physical store Check for any connection issues between HP P6000 Command View and the array and restart the disk drive firmware upgrade Unable to process command at this time Retry the command or check all connections Restart the disk drive firmware upgrade Failed Successful Status Check fo...

Page 71: ...uous Access Software Downloading the controller software file If you cannot download the controller software file from Software Depot right click the link and save it to your desktop Then double click the saved file which opens a window with the link to the file Click the link and save the file to a directory Create your own CD from the downloaded file NOTE The XCS image filename has an extension ...

Page 72: ...nt image files see Table 7 page 49 Figure 38 Bad image header Status code 65 Offline array The controller software upgrade should take approximately 10 minutes to complete If the array does not come back online within 10 minutes check the following Determine if the problem is with HP P6000 Command View by answering the basic questions at the start of this chapter Check any Insight Remote Support m...

Page 73: ... set through the command line interface or WOCP Disk group hardware problem on a Vraid1 virtual disk or attempted reconnection of a disk when there is a disk group hardware problem Bad Block Replacement BBR performed on a disk Every effort should be made to ensure that these events do not occur during the upgrade process If controller termination occurs due to multiple resynchronizations contact y...

Page 74: ...eive email notification of product enhancements new driver versions firmware updates and other product resources Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation please send a message to storagedocsfeedback hp com All submissions become the property of HP Related information Documents For documents referenced in this guide see the Manual...

Page 75: ...nd directory names System output Code Commands their arguments and argument values Monospace italic text Code variables Command variables Emphasized monospace text Monospace bold text Indication that the example continues An alert that calls attention to important information that if not understood or followed can result in personal injury WARNING An alert that calls attention to important informa...

Page 76: ... 28 documentation providing feedback 74 E Emulex 28 EVAPerf 23 external device I O timeout 31 F fabric name 14 failed hardware components 1 1 firmware upgrading 39 58 62 H hardware check 1 1 errors 1 1 hardware errors 43 health check 1 1 help obtaining 74 host I O timeouts AIX 28 HP UX 27 IBM AIX 28 Linux 28 Mac OS X 29 managing 27 OpenVMS 30 Red Hat 28 Solaris 30 SUSE 28 VMware 30 Xen Citrix 30 H...

Page 77: ...report 16 Visibility 13 selecting when to do online upgrade 23 shutdown upgrade 5 software 7 kits 6 SPOCK website 12 status code 21006 71 65 72 storage system passwords 63 System Option Mode 725 31 T technical support HP 74 throughput limits 25 time estimate adding passwords 62 clearing passwords 46 disabling password access 46 U UISM 45 upgrade offline 5 online 5 shutdown 5 upgrade preparation 1 ...

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