HP Compaq NC8230 Maintenance And Service Manual Download Page 61 | Manualshive

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Software Update and Recovery

Maintenance and Service Guide

3–7

Safeguarding Your Data

Software or devices added to the computer can cause your system
to become unstable. To safeguard your documents, store personal
files in the My Documents folder and periodically create a
backup copy of the My Documents folder.

Using Altiris Local Recovery

Altiris Local Recovery is a preloaded application that protects the
files on your computer by storing copies of files, called

snapshots

. If files on your computer are accidentally deleted or

corrupted, you can easily restore the files yourself. You can also
restore your complete file system to a previous state.

Altiris Local Recovery provides protection of files by backing up
files to a hidden Altiris recovery partition. When you install the
software, the Recovery Agent Partition Wizard guides you
through the process of creating the recovery partition. After the
partition is created, the computer restarts and creates the first
snapshot. After the snapshot is created, the computer restarts,
making the snapshot available for recovery through Windows.

By default, Local Recovery automatically takes snapshots of your
files on a regular basis. You can change the snapshot schedule.
For more information, refer to the Altiris Local Recovery Help.

To access your snapshots in the Altiris Recovery Agent folder:

1. Right-click the Altiris Recovery Agent icon on your desktop.

2. Click

Open

.

To restore one of the listed snapshots, drag the snapshot file to the
appropriate location on your hard drive.

For more information on configuring and using Altiris Local
Recovery, visit the HP Web site at

http://www.hp.com/go/easydeploy

,

or open the software and click

Help

on the menu bar.

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Summary of Contents for Compaq NC8230

Page 1: ...PC Document Part Number 372658 002 October 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ...mark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenan...

Page 3: ...puter Setup 2 1 Accessing Computer Setup 2 2 Computer Setup Defaults 2 2 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Tools Menu 2 5 Selecting from the Advanced Menu 2 6 2 2 Troubleshooting Flowcharts 2 7 3 Software Update and Recovery 3 1 Software Updates 3 1 Accessing Computer Information 3 2 Obtaining the Support Software CD 3 3 Software Updates and t...

Page 4: ...cation 4 1 4 2 Computer Major Components 4 2 4 3 Miscellaneous Plastics Kit 4 14 4 4 Miscellaneous Cable Kit 4 15 4 5 Mass Storage Devices 4 16 4 6 Miscellaneous Not Illustrated 4 17 4 7 Sequential Part Number Listing 4 19 5 Removal and Replacement Preliminaries 5 1 Tools Required 5 1 5 2 Service Considerations 5 2 Plastic Parts 5 2 Cables and Connectors 5 2 5 3 Preventing Damage to Removable Driv...

Page 5: ...12 6 8 Bluetooth Board 6 15 6 9 Keyboard 6 17 6 10 Switch Cover 6 22 6 11 RTC Battery 6 26 6 12 Thermal Plate 6 27 6 13 Heat Sink 6 29 6 14 Processor 6 32 6 15 TPM Security Module 6 34 6 16 Internal Memory Module 6 35 6 17 TouchPad 6 37 6 18 Mini PCI Communications Module 6 40 6 19 Display Assembly 6 42 6 20 Top Cover 6 46 6 21 Modem Board 6 50 6 22 System Board 6 52 6 23 System Board Frame 6 59 6...

Page 6: ...vi Maintenance and Service Guide Contents 7 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index ...

Page 7: ...ice Guide 1 1 1 Product Description The HP Compaq nx8220 nw8240 and nc8230 Notebook PCs offer advanced modularity Intel Pentium M processors and extensive multimedia support HP Compaq nx8220 nw8240 and nc8230 Notebook PCs ...

Page 8: ...odel 256 MB DDR2 synchronous DRAM SDRAM at 400 and 533 MHz expandable to 2 0 GB Microsoft Windows XP Home Edition or Windows XP Professional varying by computer model Full size Windows keyboard with embedded numeric keypad TouchPad and pointing stick pointing devices including a dedicated vertical scroll region Integrated 10Base T 100Base TX Ethernet local area network LAN network interface card N...

Page 9: ...ughout this Maintenance and Service Guide to full featured and defeatured units A computer model is considered to be full featured if it has 3 Universal Serial Bus ports and the following components Volume control buttons Quick Launch buttons Infrared port SD Memory Card slot Serial port S Video out port Docking connector A computer model is considered to be defeatured if it has only 2 Universal S...

Page 10: ... in microphone Universal Serial Bus USB v 2 0 3 ports on full featured computer models 2 ports on defeatured computer models Serial port full featured models only Power External monitor RJ 45 network RJ 11 modem S Video out full featured models only IEEE 1394 PC Card Smart card SD Memory Card full featured models only Parallel port full featured models only Primary battery Travel battery Docking c...

Page 11: ...C battery 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any battery packs at this time 6 Turn on the computer All passwords and all CMOS settings have been cleared 1 3 Power Management The computer comes with power management features that extend battery operating time and conserve power The computer supports...

Page 12: ...n the front of the computer are shown below and described in Table 1 1 Front Components Table 1 1 Front Components Item Component Function 1 Wireless light On an integrated wireless device selected models only has been turned on 2 Power light On The computer is on Blinking The computer is in standby mode ...

Page 13: ...s connected to external power the light is turned off when all batteries in the computer are fully charged If the computer is not connected to external power the light is turned off until the battery reaches a low battery condition 4 Integrated Drive Electronics IDE drive light On A drive in the hard drive bay or MultiBay II is being accessed 5 Infrared port full featured models only Provides wire...

Page 14: ... designed to act as deterrents These deterrents may not prevent a product from being mishandled or stolen 2 RJ 45 network jack Connects a network cable 3 RJ 11 modem jack Connects the modem cable 4 S Video out jack full featured models only Is a 7 pin dual purpose jack It connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card with an optiona...

Page 15: ...camcorder 7 USB port Connects USB 1 1 and 2 0 compliant devices to the computer using a standard USB cable or connects an optional External MultiBay or External MultiBay II to the computer The External MultiBay must be connected to an external power source 8 Smart card reader Accepts smart cards 9 SD Memory Card slot Accepts Secure Digital SD Memory Cards 10 PC Card slot Supports optional Type I o...

Page 16: ...ones headset or television audio 2 Internal microphone Records sound 3 Audio in microphone jack Connects an optional monaural microphone 4 USB ports 2 full featured models only Connect USB 1 1 and 2 0 compliant devices to the computer using a standard USB cable or connects an optional External MultiBay or External MultiBay II to the computer The External MultiBay must also be connected to an exter...

Page 17: ...low and described in Table 1 4 Rear Panel Components Table 1 4 Rear Panel Components Item Component Function 1 Primary battery bay Holds the primary battery pack 2 Power connector Connects an AC adapter or an optional automobile or aircraft adapter 3 External monitor port Connects an optional external VGA monitor or projector ...

Page 18: ...1 12 Maintenance and Service Guide Product Description The standard keyboard components of the computer are shown below and described in Table 1 5 Standard Keyboard Components ...

Page 19: ...ps lock light 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Arrow keys Moves the cursor around the screen 7 Keypad keys 15 Can be used like the keys on an external numeric keypad 8 num lock key Ena...

Page 20: ...f the display is closed while the computer is turned on 2 Power button When the computer is Off press to turn on the computer On briefly press to initiate hibernation In standby briefly press to resume from standby In hibernation briefly press to restore from hibernation If the system has stopped responding and Microsoft Windows shutdown procedures cannot be used press and hold the power button fo...

Page 21: ... or Bluetooth device is hardware enabled 5 Presentation mode button Turns on Presentation mode 6 Caps lock light On caps lock is on 7 Num lock light On num lock or the numeric keypad is on 8 Volume mute button full featured models only Turns off computer sound 9 Volume down button full featured models only Decreases system sound 10 Volume up button full featured models only Increases system sound ...

Page 22: ...1 16 Maintenance and Service Guide Product Description The computer top components are continued below and described in Table 1 7 Top Components Part 2 ...

Page 23: ... screen 2 Speakers Produce stereo sound 3 Pointing stick buttons select models only Function like the buttons on an external mouse 4 TouchPad scroll zone Scrolls up or down 5 TouchPad buttons Function like the buttons on an external mouse 6 TouchPad Moves the pointer and selects or activates items on the screen Can be set to perform other mouse functions such as scrolling selecting and double clic...

Page 24: ...r are shown below and described in Table 1 8 Bottom Components Table 1 8 Bottom Components Item Component Function 1 Primary battery bay Holds the primary battery pack 2 Primary battery locking latch Secures the primary battery pack into the battery bay This latch must be set to unlock to release the battery ...

Page 25: ...o prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows or thick rugs or clothing to block airflow 7 Primary battery release latch Releases the primary battery pack from the battery bay The primary battery locking latch must be in the unlocked position 8 Docking connector full featured models only Connects the computer to an optio...

Page 26: ...s PC Card Pointing stick TouchPad Trusted platform module TPM security module ÄCAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist These condit...

Page 27: ... repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load If the operating system is working the computer restarts the operating system after you exit...

Page 28: ...hanges use the arrow keys to select File Ignore changes and exit and then follow the instructions on the screen To exit and save all the settings you have entered use the arrow keys to select File Save changes and exit and then follow the instructions on the screen Your preferences are set when you exit Computer Setup and take effect when the computer restarts Computer Setup Defaults To return all...

Page 29: ...specification information about the processor memory and cache size video revision keyboard controller version and system ROM Save to floppy Save system configuration settings to a diskette Restore from floppy Restore system configuration settings from a diskette Restore defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained I...

Page 30: ... when you enter Computer Setup by turning on not restarting the computer Smart Card security Enable disable power on support for smart cards This feature is supported by select Smart Card readers only Embedded security Enable Disable the embedded security chip Restore embedded security chip to factory settings Enable Disable power on authentication support Enable Disable automatic DriveLock Reset ...

Page 31: ... To Do This HDD Self Test options Run a quick or comprehensive self test on any hard drive in the system Battery Information View information about any battery packs in the computer Memory Check Run a self test on memory modules in the computer View information about memory modules installed in the computer ...

Page 32: ...nly a single usually nonstandard pointing device at startup select Disable Enable Disable USB legacy support for a USB keyboard mouse and hub When USB legacy support is enabled A USB keyboard mouse and hub work even when a Windows operating system is not loaded The computer starts from a bootable hard drive diskette drive diskette or CD CD RW or DVD inserted into a drive connected by a USB connect...

Page 33: ...rt 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive...

Page 34: ...rive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection Table 2 5 Troubleshooting Flowcharts Overview Continued ...

Page 35: ...ng device work ing Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker con...

Page 36: ...p on AC power Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select models there is a separate reset button 2 On select models the computer can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to Flowchart 2...

Page 37: ...Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another computer or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 38: ...seat AC adapter in computer and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 39: ...boards and replace damaged items Open computer Loose or damaged parts Y Close computer and retest Power on Done N Replace the following items if applicable Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 40: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 41: ...s Video OK Video OK Done Done Check that computer is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunction ing Docking Device if applicable Y Y Y N N N Remove computer from dock ing device if connecte...

Page 42: ...mputer opera tion after each replacement 1 Power supply 2 I O board 3 Backplane board 4 Switch box 5 Docking device motor mechanism Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall computer into dock ing device Docking device operating Docking device operating Remove computer reset all internal parts and replace any damaged items in docking device D...

Page 43: ... device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Dis kette Drive No OS loading from CD ROM or DVD ROM drive go to Flowchart 2 14 No OS Load ing Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Co...

Page 44: ...drive Nonsystem disk message Go to Flowchart 2 11 No OS Load ing Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Dis kette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 45: ...Go to Flowchart 2 13 No OS Loading Dis kette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to boot able C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N computer booted Done Y N Go ...

Page 46: ...Load ing Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 47: ...puter Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot computer Is diskette drive boot order cor rect Change boot priority using the Setup utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup utility Go to Flowchart 2 17 Nonfun...

Page 48: ...and reboot computer Go to Flowchart 2 17 Nonfunction ing Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup utility Done Reseat drive Y Y Y Y Y N N N N N Reset the computer Refer to Section 1 2 Resetting the Computer for instr...

Page 49: ...ernally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Replace the following docking device compo nents one at a time as applicable Check audio status after each change 1 Reset docking device audio cable 2 Replace audio cable 3 Replace speaker 4 Replace docking device audio board 5 Replace backplane board 6 Replace I O board Y Y Y Y N N N Go to Flowchart 2 16 No Au...

Page 50: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in computer if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 51: ... cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close computer plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operat ing System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 52: ...nctioning Keyboard Y N OK Keyboard not operating prop erly External device works Replace system board Replace system board Connect computer to good external key board Reseat internal key board connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 53: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect computer to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 54: ...mputer and open No network or modem connec tion N Done Digital line Network or modem jack active Replace jack or have jack acti vated Connect to nondigital line NIC modem configured in OS Reload drivers and recon figure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 55: ...rmation ÄCAUTION If your computer is connected to a network it is recommended that you consult with your network administrator before installing any software updates especially system ROM updates The computer system ROM stores the BIOS software The BIOS initializes the operating system determines how the computer will interact with the hardware devices and provides for data transfer among hardware...

Page 56: ...need to know the version of the system ROM currently installed ROM version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Microsoft Windows or by opening Computer Setup To use Computer Setup for displaying ROM information 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup m...

Page 57: ...a file named Readme txt A Readme txt file contains information regarding installing and troubleshooting the file The Readme txt files included with ROMPaqs are provided in English only Downloading a ROM Update ÄCAUTION To prevent damage to the computer or an unsuccessful installation download and install a ROM update only when the computer is connected to reliable external power using the AC adapt...

Page 58: ...n the ROM version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the instructions on the screen to download your selection to the hard drive Make a note of the path to the location on your hard drive to which the ROM package will be downloaded You...

Page 59: ...llow the path you made a note of before you downloaded the update 3 Double click the file with an exe extension for example filename exe The ROM installation begins 4 Complete the installation by following the instructions on the screen After a message on the screen reports a successful installation you may delete the downloaded file from your hard drive Downloading Other Software To download and ...

Page 60: ...rer window click My Computer and then your hard drive designation The hard drive designation is typically Local Disk C Follow the path you made a note of earlier to the folder on your hard drive that contains the update 6 Open the folder and double click the file with an exe extension for example filename exe The installation begins 7 Complete the installation by following the instructions on the ...

Page 61: ...y partition When you install the software the Recovery Agent Partition Wizard guides you through the process of creating the recovery partition After the partition is created the computer restarts and creates the first snapshot After the snapshot is created the computer restarts making the snapshot available for recovery through Windows By default Local Recovery automatically takes snapshots of yo...

Page 62: ...e additional restore points to provide increased protection for your system files and settings It is recommended that you manually create restore points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally Restoring to any restore point does not affect your data files For example restoring your system software to an earlier state will n...

Page 63: ...ases the applications preloaded on your computer such as those available in the Software Setup utility can be reinstalled from your hard drive To access the Software Setup utility select Start All Programs Software Setup The application reinstallation process replaces corrupted system files within the application and reinstalls deleted system files within the application In most cases If the appli...

Page 64: ...ll applications from discs 1 Insert the disc into the optical drive If autorun is enabled an installation wizard opens If autorun is disabled select Start Run Enter x setup exe where x is your optical drive designation and then select OK 2 When the installation wizard opens follow the installation instructions on the screen 3 Restart the computer if prompted Repairing the Operating System To attem...

Page 65: ...pted press any key to start from the disc After a few minutes you may need to select your language and then the Setup Wizard opens On the Welcome to Setup page do not press R step 8 in this procedure until you have completed steps 6 and 7 6 Press enter to continue A licensing agreement page is displayed 7 Press f8 to accept the agreement and continue The Setup page is displayed 8 Press R to repair...

Page 66: ...not successfully repair the operating system you can reinstall it To reinstall the operating system During the reinstallation you may be prompted for your Product Key Your Product Key is provided on the Microsoft Certificate of Authenticity label on the bottom of the computer If your computer does not have an internal optical drive connect an optional external optical drive 1 Connect the computer ...

Page 67: ... the agreement and continue The Setup page is displayed 8 Press esc to continue installing a new copy of the operating system instead of repairing it 9 Press enter to set up the operating system 10 Press C to continue setup using this partition 11 Select Format the partition using the NTFS file system Quick and then press enter ÄFormatting this drive deletes all current files 12 Press F to format ...

Page 68: ...ert the Recovery disc into the optical drive If your computer does not have an internal optical drive connect an optional external optical drive 2 If you do not have autorun enabled a Select Start Run b Then type D SWSETUP APPINSTL SETUP EXE where D indicates the optical drive 3 Follow the on screen instructions for installing the drivers After the drivers are reinstalled you must reinstall any so...

Page 69: ...apter provides an illustrated parts breakdown and a reference for spare part numbers 4 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial Number Location ...

Page 70: ...4 2 Maintenance and Service Guide Illustrated Parts Catalog 4 2 Computer Major Components Computer Major Components ...

Page 71: ...80 001 384133 001 3 Keyboards with pointing stick Belgium Brazil Czech Republic Denmark France French Canada Germany Greece Hungary Iceland International Israel Italy Japan Korea 378203 181 378203 201 378203 221 378203 081 378203 051 378203 121 378203 041 378203 151 378203 211 378203 DD1 378203 002 378203 BB1 378203 061 378203 291 378203 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovak...

Page 72: ...4 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 73: ...bia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 385548 161 385548 091 385548 131 385548 251 385548 171 385548 231 385548 BA1 385548 071 385548 101 385548 111 385548 AB1 385548 281 385548 141 385548 031 385548 001 4 TouchPads include TouchPad cable With TouchPad buttons and pointing stick buttons With TouchPad buttons 382675 001 382676 001 5 Therma...

Page 74: ...4 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 75: ...N module for use in the United States 373032 002 373032 291 373032 001 802 11a b g combination WLAN communications module for use internationally 802 11a b g combination WLAN communications module for use in Japan 802 11a b g combination WLAN communications module for use in the United States 373033 002 373033 291 373033 001 802 11a b g Mini PCI WLAN communications module for use in Europe the Mid...

Page 76: ...4 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 77: ...partment cover includes 1 captive screw Hard drive cover includes 2 captive screws Not illustrated Computer feet 10 TPM security module 379807 001 11 Top covers include speakers For use only with HP Compaq nw8240 models For use only with HP Compaq nc8230 and nx8220 models 382679 001 382678 001 12 Memory modules DDR2 PC2 4200 CL3 533 MHz 1024 MB 512 MB 256 MB 373121 001 373120 001 373119 001 DDR2 P...

Page 78: ...4 10 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 79: ...and nx8220 models With 64 MB video memory for use only with HP Compaq nc8230 and nx8220 models 382686 001 382687 001 382688 001 15 System board frame includes RJ 11 connector module and cable 382689 001 16 Serial connector module includes serial connector module cable 382690 001 17 Broadcomm Bluetooth wireless board includes Bluetooth board cable 367871 001 18 Base enclosures For use only with HP ...

Page 80: ...4 12 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 81: ...vel battery 372771 001 367456 001 20 Push button module 382693 001 21 MultiBay II devices 8X Max DVD ROM drive DVD RW R and CD RW Combo Drive DVD CD RW Combo Drive 373314 001 375557 001 373315 001 22 Hard drives include frame and connector 7200 rpm 60 GB 380950 001 5400 rpm 80 GB 60 GB 40 GB 379810 001 379809 001 379808 001 23 Audio board includes audio board cable and USB board cable 382677 001 ...

Page 82: ...us Plastics Kit Table 4 2 Spare Part Number 382691 001 Item Description 1 Hard drive cover includes 2 captive screws 2 Bluetooth cover includes 1 captive screw 3 Memory module compartment cover includes 1 captive screw 4 PC Card slot space saver 5 Computer feet 4 6 RTC battery ...

Page 83: ...Guide 4 15 4 4 Miscellaneous Cable Kit Table 4 3 Spare Part Number 389014 001 Item Description 1 LED board cable 2 Bluetooth cable 3 TouchPad cable 4 RJ 11 connector module and cable 5 Serial connector board cable 6 Audio board cable 7 USB board cable ...

Page 84: ...r Information Item Description Spare Part Number 1 Hard drives include frame and connector 7200 rpm 60 GB 380950 001 5400 rpm 80 GB 60 GB 40 GB 379810 001 379809 001 379808 001 2 Optical drives include bezel 8X Max DVD ROM drive DVD RW R and CD RW Combo Drive DVD CD RW Combo Drive 373314 001 375557 001 373315 001 ...

Page 85: ...t Information Description Spare Part Number Adjustable Notebook Stand 372420 001 Advanced Docking Station 374804 001 Docking Station 374803 001 Docking Station Miscellaneous Plastics Kit 380045 001 Carrying cases Nylon top load Nylon entry level 325815 001 and 325815 002 325814 001 USB 1 1 diskette drive 359118 001 ...

Page 86: ...e Germany Greece the Netherlands Norway Portugal Spain and Sweden 246959 021 Brazil 246959 201 Canada French Canada Latin America Taiwan Thailand and the United States 246959 001 Denmark 246959 081 Hong Kong and the United Kingdom 246959 031 Israel 246959 BB1 Italy 246959 061 Japan 246959 291 Korea 246959 AD1 Sweden 246959 AG1 Table 4 5 Spare Part Information Continued Description Spare Part Numbe...

Page 87: ...screw Phillips PM2 0 4 0 screw Phillips PM2 0 2 0 screw Phillips PM1 5 4 0 screw Phillips PM1 5 3 0 screw Torx 8 M2 0 9 5 screw Torx 8 M2 0 6 0 screw Torx 8 M2 0 4 0 screw Table 4 5 Spare Part Information Continued Description Spare Part Number Table 4 6 Sequential Part Number Listing Spare Part Number Description 246959 001 Power cord for use in Canada French Canada Latin America Taiwan Thailand ...

Page 88: ...carrying case 359118 001 USB 1 1 diskette drive 367456 001 8 cell travel battery pack 367871 001 Broadcomm Bluetooth wireless board includes cable 372420 001 Adjustable Notebook Stand 372771 001 8 cell 4 8 AHr battery pack 373032 001 802 11b g combination WLAN Mini PCI communications module for use in the United States 373032 002 802 11b g combination WLAN Mini PCI communications module for use in...

Page 89: ... world 373900 021 802 11a b g combination WLAN Mini PCI communications module for use in Europe Middle East and Africa 373900 291 802 11a b g combination WLAN Mini PCI communications module for use in Japan 373901 001 802 11a b g High Band combination WLAN Mini PCI communications module 374791 001 90 watt slim line profile power supply 374803 001 Docking Station 374804 001 Advanced Docking Station...

Page 90: ...ng stick for use in Turkey 378203 151 Keyboard with pointing stick for use in Greece 378203 161 Keyboard with pointing stick for use in Latin America 378203 171 Keyboard with pointing stick for use in Saudi Arabia 378203 181 Keyboard with pointing stick for use in Belgium 378203 201 Keyboard with pointing stick for use in Brazil 378203 211 Keyboard with pointing stick for use in Hungary 378203 221...

Page 91: ...cludes thermal paste 379807 001 Trusted Platform Module TPM security module 379808 001 5400 rpm 40 GB hard drive includes frame and connector 379809 001 5400 rpm 60 GB hard drive includes frame and connector 379810 001 5400 rpm 80 GB hard drive includes frame and connector 380045 001 Docking Station Miscellaneous Plastics Kit 380950 001 7200 rpm 60 GB hard drive includes frame and connector 381582...

Page 92: ... antenna boards and cables 382683 001 Display assembly 15 4 inch UXGA TFT includes wireless antenna boards and cables 382684 001 Display assembly 15 4 inch WSXGA TFT includes wireless antenna boards and cables 382686 001 System board with 128 MB video memory for use only with HP Compaq nw8240 models 382687 001 System board with 128 MB video memory for use only with HP Compaq nc8230 and nc8220 mode...

Page 93: ...ing stick for use in Italy 385548 071 Keyboard without pointing stick for use in Spain 385548 081 Keyboard without pointing stick for use in Denmark 385548 091 Keyboard without pointing stick for use in Norway 385548 101 Keyboard without pointing stick for use in Sweden 385548 111 Keyboard without pointing stick for use in Switzerland 385548 121 Keyboard without pointing stick for use in French Ca...

Page 94: ...91 Keyboard without pointing stick for use in Japan 385548 AB1 Keyboard without pointing stick for use in Taiwan 385548 AD1 Keyboard without pointing stick for use in Korea 385548 BA1 Keyboard without pointing stick for use in Slovenia 385548 BB1 Keyboard without pointing stick for use in Israel 385548 DD1 Keyboard without pointing stick for use in Iceland 389014 001 Miscellaneous Cable Kit 390119...

Page 95: ...removal and replacement service 5 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver Torx T8 screwdriver 5 0 mm socket for system board locks Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool ...

Page 96: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 97: ... that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive ...

Page 98: ... cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughou...

Page 99: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 100: ...ipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these item...

Page 101: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 102: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 103: ...ny as 78 screws and screw locks in 15 different sizes and types that may have to be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw and screw lock sizes locations and usage ...

Page 104: ...uide Removal and Replacement Procedures 6 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number Location ...

Page 105: ...attery pack 0 6 4 Hard Drive 2 loosened to remove the hard drive cover 1 loosened to remove the hard drive 6 to disassemble hard drive 6 5 Computer Feet 0 6 6 MultiBay II Device 1 6 7 External Memory Module 1 loosened to remove the memory module compartment cover 6 8 Bluetooth Board 1 loosened to remove the Bluetooth board cover 2 removed to remove Bluetooth board 6 9 Keyboard 2 6 10 Switch Cover ...

Page 106: ...only a Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care 6 19 Display Assembly 8 6 20 Top Cover 2 rubber screw covers 16 screws 6 21 Modem Board 2 6 22 System Board 7 screws 2 screw loc...

Page 107: ...r installation procedures 1 Shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord Battery Pack Spare Part Number Information 8 cell 4 8 AHr 372771 001 ...

Page 108: ...ock latch 1 to the right The battery pack partially disengages from the computer c Slide and hold the battery pack release latch 2 to the right d Slide the battery pack 3 straight back and remove it Removing the Battery Pack Reverse the above procedure to install the battery pack 6 4 Hard Drive Hard Drive Spare Part Number Information 7200 rpm 60 GB 380950 001 5400 rpm 80 GB 60 GB 40 GB 379810 001...

Page 109: ...6 3 2 Loosen the two PM2 0 4 0 screws 1 that secure the hard drive cover to the computer 3 Lift the left side of the hard drive cover 2 and swing it to the right 4 Remove the hard drive cover The hard drive cover is included in the Miscellaneous Plastics Kit spare part number 382691 001 Removing the Hard Drive Cover ...

Page 110: ...osen the PM2 5 13 0 spring loaded hard drive retention screw 1 6 Grasp the mylar tab 2 on the left side of the hard drive and slide the hard drive to the right 3 to disconnect it from the system board 7 Remove the hard drive 4 from the hard drive bay Removing the Hard Drive ...

Page 111: ...o PM3 0 5 0 screws 2 Two PM3 0 4 0 screws 3 Two PM1 5 4 0 screws 9 Lift the frame 4 straight up to remove if from the hard drive 10 Remove the hard drive connector 5 from the hard drive Removing the Hard Drive Frame and Connector Reverse the above procedure to reassemble and install the hard drive ...

Page 112: ...vice Guide Removal and Replacement Procedures 6 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Miscellaneous Plastics Kit spare part number 382691 001 Replacing the Computer Feet ...

Page 113: ...move the T8M2 0 4 0 screw 1 that secures the MultiBay II device to the computer 4 Gently press in on the left side of the device 2 to unlock it 5 Slide the device 3 from the computer Removing the MultiBay II Device Reverse the above procedure to install a MultiBay II device MultiBay II Device Spare Part Number Information DVD ROM drive DVD RW R and CD RW Combo Drive DVD CD RW Combo Drive 373314 00...

Page 114: ...e the computer for disassembly refer to Section 6 3 2 Position the computer with the front toward you Memory Module Spare Part Number Information DDR2 PC2 4200 CL3 533 MHz 1024 MB 512 MB 256 MB 373121 001 373120 001 373119 001 DDR2 PC2 3200 CL3 400 MHz 1024 MB 512 MB 256 MB 391021 001 391020 001 391019 001 ...

Page 115: ...he memory module compartment cover to the computer 4 Lift the right side of the cover 2 up and swing it to the left 5 Remove the memory module compartment cover The memory module compartment cover is included in the Miscellaneous Plastics Kit spare part number 382691 001 Removing the Memory Module Compartment Cover ...

Page 116: ...e The side of the module opposite the socket rises away from the computer 7 Slide the module 2 away from the socket at an angle 8 Remove the memory module board Memory modules are designed with a notche 3 to prevent incorrect installation into the memory module socket Removing the External Memory Module Reverse the above procedure to install an external memory module ...

Page 117: ...PM1 5 3 0 screw 1 that secures the Bluetooth cover to the computer 4 Remove the Bluetooth cover 2 from the computer The Bluetooth cover is included in the Miscellaneous Plastics Kit spare part number 382691 001 5 Disconnect the Bluetooth cable 3 from the system board Removing the Bluetooth Board Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless board includes Bluetooth boa...

Page 118: ...eplacement Procedures 6 Remove the two PM1 5 3 0 screws 1 that secure the Bluetooth board to the Bluetooth cover 7 Remove the Bluetooth board 2 from the cover Removing the Bluetooth Board Cover Reverse the above procedure to install a Bluetooth board ...

Page 119: ...78203 181 378203 201 378203 221 378203 081 378203 051 378203 121 378203 041 378203 151 378203 211 378203 DD1 378203 002 378203 BB1 378203 061 378203 291 378203 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 378203 161 378203 091 378203 131 378203 251 378203 171 378203 231 378203 BA1 378203 071 378...

Page 120: ...rea 385548 181 385548 201 385548 221 385548 081 385548 051 385548 121 385548 041 385548 151 385548 211 385548 DD1 385548 002 385548 BB1 385548 061 385548 291 385548 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 385548 161 385548 091 385548 131 385548 251 385548 171 385548 231 385548 BA1 385548 07...

Page 121: ...Removal and Replacement Procedures Maintenance and Service Guide 6 19 3 Remove the two T8M2 0 9 5 screws that secure the keyboard to the computer Removing the Keyboard Screws ...

Page 122: ...n the computer as far as possible 6 Slide the four keyboard retention tabs 1 toward you The tabs are located between the esc and f1 keys between the f4 and f5 keys between the f8 and f9 keys and between the f12 and delete keys 7 Lift the rear edge of the keyboard 2 and swing it toward you until it rests on the palm rest Releasing the Keyboard ...

Page 123: ...ct the keyboard cable 2 from the system board Step 9 applies to models with keyboards with pointing sticks 9 Release the ZIF connector 3 to which the pointing stick cable is connected and disconnect the pointing stick cable 4 from the system board Disconnecting the Keyboard and Pointing Stick Cables 10 Remove the keyboard Reverse the above procedure to install the keyboard ...

Page 124: ...isassembly Section 6 3 2 Remove the keyboard Section 6 9 3 Turn the computer upside down with the rear panel toward you 4 Remove the three PM2 0 2 0 screws that secure the switch cover to the computer Removing the Switch Cover Screws Switch Cover Spare Part Number Information For use only with HP Compaq nw8240 and nc8230 models For use only with HP Compaq nc8220 models 382680 001 384133 001 ...

Page 125: ...ide up with the front panel toward you 6 Open the computer as far as possible 7 Use a flat blade screwdriver to lift up the left and right hinge cover sections of the switch cover 1 to detach it from the computer 8 Swing the rear edge of the switch cover 2 up and toward you Releasing the Switch Cover ...

Page 126: ...6 24 Maintenance and Service Guide Removal and Replacement Procedures 9 Disconnect the LED board cable 1 from the system board 10 Remove the switch cover 2 Removing the Switch Cover ...

Page 127: ...llowing steps to remove the LED board from the switch cover 11 Turn the switch cover upside down 12 Remove the six PM1 5 3 0 screws 1 that secure the LED board to the switch cover 13 Remove the LED board 2 Removing the LED Board Reverse the above procedure to install the switch cover and LED board ...

Page 128: ...aneous Plastics Kit spare part number 382691 001 1 Prepare the computer for disassembly Section 6 3 2 Release the keyboard Section 6 9 3 Disconnect the RTC battery cable 1 from the system board 4 Remove the RTC battery 2 from the clip in the top cover Removing the RTC Battery Reverse the above procedure to install an RTC battery ...

Page 129: ...aintenance and Service Guide 6 27 6 12 Thermal Plate 1 Prepare the computer for disassembly Section 6 3 2 Release the keyboard Section 6 9 Thermal Plate Spare Part Number Information Thermal plate includes fan and thermal paste 382674 001 ...

Page 130: ...d then installed in the 1 2 3 4 5 6 7 8 sequence stamped on the thermal plate 4 Loosen the four PM2 0 10 0 spring loaded screws 2 that secure the thermal plate to the computer 5 Remove the four T8M2 0 4 0 screws 3 that secure the thermal plate to the computer 6 Remove the thermal plate 4 Removing the Thermal Plate Reverse the above procedure to install the thermal plate ...

Page 131: ... and Service Guide 6 29 6 13 Heat Sink 1 Prepare the computer for disassembly Section 6 3 2 Release the keyboard Section 6 9 3 Remove the thermal plate Section 6 12 Heat Sink Spare Part Number Information Heat sink includes thermal paste 379799 001 ...

Page 132: ...ulder screws 1 that secure the heat sink to the computer Due to the adhesive quality of the thermal paste located between the heat sink and processor it may be necessary to move the heat sink from side to side to detach the heat sink from the processor 5 Lift the right side of the heat sink 2 until it disengages from the processor 6 Slide the heat sink 3 to the right and remove it Removing the Hea...

Page 133: ...al paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed Thermal paste is included with all heat sink and processor spare part kits Replacing the Thermal Paste Reverse the above procedure to install the heat sink ...

Page 134: ...ase the keyboard Section 6 9 3 Remove the thermal plate Section 6 12 4 Remove the heat sink Section 6 13 Processor Spare Part Number Information Intel Pentium M 770 2 13 GHz Intel Pentium M 760 2 00 GHz Intel Pentium M 750 1 86 GHz Intel Pentium M 740 1 73 GHz Intel Pentium M 730 1 60 GHz 378224 001 378223 001 378222 001 378221 001 378220 001 ...

Page 135: ...ocessor locking screw 1 one quarter turn counterclockwise until you hear a click 6 Lift the processor 2 straight up and remove it The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 136: ...tion 6 9 3 Remove the PM1 5 3 0 screw 1 that secures the TPM security module to the computer 4 Lift up on the right side of the module to disconnect it from the system board and remove the module 2 Removing the TPM Security Module Reverse the above procedure to install the TPM security module TPM Security Module Spare Part Number Information TPM security module 379807 001 ...

Page 137: ...uide 6 35 6 16 Internal Memory Module 1 Prepare the computer for disassembly Section 6 3 2 Release the keyboard Section 6 9 3 Remove the thermal plate Section 6 12 Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 373121 001 373120 001 373119 001 ...

Page 138: ...board The side of the module opposite the socket rises away from the computer 5 Slide the module away from the socket at an angle 2 6 Remove the memory module board Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Removing the Internal Memory Module Reverse the above procedure to install an internal memory module ...

Page 139: ...ove the keyboard Section 6 9 3 Turn the computer upside down with the front toward you 4 Remove the T8M2 0 9 5 screw that secures the TouchPad to the computer Removing the TouchPad Screw TouchPad Spare Part Number Information For use only with HP Compaq nw8240 models For use only with HP Compaq nc8230 and nc8220 models 382679 001 382678 001 ...

Page 140: ...es 5 Turn the computer display side up with the front toward you 6 Open the computer as far as possible 7 Lift up on the front edge of the TouchPad 1 until it disengages from the computer 8 Slide the TouchPad back 2 until it rests on the computer Releasing the TouchPad ...

Page 141: ... Replacement Procedures Maintenance and Service Guide 6 39 9 Disconnect the TouchPad cable 1 from the system board 10 Remove the TouchPad 2 Removing the TouchPad Reverse the above procedure to install the TouchPad ...

Page 142: ...AN module for use in Japan 802 11b g combination WLAN module for use in the United States 373032 002 373032 291 373032 001 802 11a b g combination WLAN communications module for use internationally 802 11a b g combination WLAN communications module for use in Japan 802 11a b g combination WLAN communications module for use in the United States 373033 002 373033 291 373033 001 802 11a b g Mini PCI ...

Page 143: ...Spread the two retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications module The edge of the module opposite the socket rises away from the computer 6 Remove the Mini PCI communications module by pulling the module 3 away from the socket at a 45 degree angle Mini PCI communications modules are designed with a notch 4 to prevent incorrect installation Removing a...

Page 144: ...repare the computer for disassembly Section 6 3 and remove the following components a Keyboard Section 6 9 b Switch cover Section 6 10 c TouchPad Section 6 17 Display Assembly Spare Part Number Information 15 4 inch SWXGA TFT 15 4 inch WXGA TFT 15 4 inch UXGA TFT 382684 001 382682 001 382683 001 ...

Page 145: ... PCI communications module before disconnecting the cables 2 Disconnect the wireless antenna cables 1 from the Mini PCI communications module 3 Remove the wireless antenna cables from the top cover clips 2 and 3 through which they are routed 4 Disconnect the display cable 4 from the system board Disconnecting the Wireless Antenna and Display Cables ...

Page 146: ...aintenance and Service Guide Removal and Replacement Procedures 5 Remove the two T8M2 0 9 5 screws 1 and the two PM2 0 2 0 screws 2 that secure the display assembly to the computer Removing the Display Screws ...

Page 147: ...osition the computer with the rear panel toward you 7 Remove the four T8M2 0 9 5 screws 1 that secure the display assembly to the computer 8 Lift the display assembly 2 straight up to remove it Removing the Display Reverse the above procedure to install the display assembly ...

Page 148: ...components a Hard drive Section 6 4 b Keyboard Section 6 9 c Switch cover Section 6 10 d TouchPad Section 6 17 e Display assembly Section 6 19 2 Turn the computer upside down with the front panel toward you Top Cover Spare Part Number Information For use only with HP Compaq nw8240 models For use only with HP Compaq nc8230 and nc8220 models 382679 001 382678 001 ...

Page 149: ...d Replacement Procedures Maintenance and Service Guide 6 47 3 Remove the two rubber screw covers 1 and the eleven T8M2 0 9 5 screws 2 that secure the top cover to the computer Removing the Top Cover Screws Part 1 ...

Page 150: ...ement Procedures 4 Turn the computer right side up with the front panel toward you 5 Disconnect the speaker cable 1 from the system board 6 Remove the five T8M2 0 4 0 screws 2 that secure the top cover to the computer Removing the Top Cover Screws Part 2 ...

Page 151: ...tenance and Service Guide 6 49 7 Lift the front edge of the top cover 1 until it disengages from the base enclosure 8 Lift the top cover 2 straight up and remove it Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 152: ...puter for disassembly Section 6 3 and remove the following components a Hard drive Section 6 4 b Keyboard Section 6 9 c Switch cover Section 6 10 d TouchPad Section 6 17 e Display assembly Section 6 19 f Top cover Section 6 20 Modem Board Spare Part Number Information Modem board high speed 56K 325521 001 ...

Page 153: ...0 screws 1 that secure the modem board to the system board 3 Lift the right side of the modem board 2 to disconnect it from the system board 4 Disconnect the modem cable 3 from the modem board 5 Remove the modem board Removing the Modem Board Reverse the above procedure to install the modem board ...

Page 154: ...dules Section 6 7 and Section 6 16 Processor Section 6 14 TPM security module Section 6 15 Mini PCI communications module Section 6 18 Modem board Section 6 21 System Board Spare Part Number Information With 128 MB video memory for use only with HP Compaq nw8240 models 382686 001 With 128 MB video memory for use only with HP Compaq nc8230 and nc8220 models 382687 001 With 64 MB video memory for us...

Page 155: ...on 6 3 and remove the following components a Hard drive Section 6 4 b MultiBay II device Section 6 6 c Bluetooth board Section 6 8 d Keyboard Section 6 9 e Switch cover Section 6 10 f Thermal plate Section 6 12 g Heat sink Section 6 13 h TouchPad Section 6 17 i Display assembly Section 6 19 j Top cover Section 6 20 ...

Page 156: ...eplacement Procedures 2 Disconnect the RTC battery cable from the system board Section 6 11 3 Position the computer with the front panel toward you 4 Disconnect the audio board cables 1 and 2 from the audio board Disconnecting the Audio Board Cables ...

Page 157: ...nd Service Guide 6 55 5 Position the computer with the rear panel toward you 6 Remove the following 1 Two HM5 0 10 0 screw locks on each side of the external monitor connector 2 Seven T8M2 0 6 0 screws Removing the System Board Screws and Screw Locks ...

Page 158: ...oval and Replacement Procedures 7 Flex the left side of the base enclosure 1 until the serial connector 2 is clear of the base enclosure 8 Lift the left side of the system board 3 until it rests at an angle Releasing the System Board Part 1 ...

Page 159: ...vice Guide 6 57 9 Flex the right side of the base enclosure 1 until the USB 2 1394 3 S Video 4 and RJ 45 connectors 5 are clear of the base enclosure 10 Lift the right side of the system board 6 until it rests at an angle Releasing the System Board Part 2 ...

Page 160: ...6 58 Maintenance and Service Guide Removal and Replacement Procedures 11 Lift the system board straight up and remove it Removing the System Board Reverse the above procedure to install the system board ...

Page 161: ... Section 6 4 b MultiBay II device Section 6 6 c Bluetooth board Section 6 8 d Switch cover Section 6 10 e Keyboard Section 6 9 f Thermal plate Section 6 12 g Heat sink Section 6 13 h TouchPad Section 6 17 i Display assembly Section 6 19 j Top cover Section 6 20 k System board Section 6 22 System Board Frame Spare Part Number Information System board frame includes RJ 11 modem cable 382689 001 ...

Page 162: ...nect the following cables from the system board 1 Audio connector board cable 2 USB connector board cable 3 Serial connector board cable 4 Modem cable 3 Remove the two T8M2 0 4 0 screws 5 that secure the system board to the system board frame Disconnecting the System Board Cables ...

Page 163: ... the system board 1 until it rests at an angle 5 Slide the system board 2 back until the front right section of the system board 3 is clear of the screw boss 4 on the system board frame 6 Remove the system board 5 from the system board frame Removing the System Board from the System Board Frame ...

Page 164: ...al and Replacement Procedures 7 If necessary remove the RJ 11 connector module and cable 1 from the clips 2 in the system board frame Removing the RJ 11 Connector Module and Cable Reverse the above procedures to install the system board frame ...

Page 165: ... a Hard drive Section 6 4 b MultiBay II device Section 6 6 c Bluetooth board Section 6 8 d Switch cover Section 6 10 e Keyboard Section 6 9 f Thermal plate Section 6 12 g Heat sink Section 6 13 h TouchPad Section 6 17 i Display assembly Section 6 19 j Top cover Section 6 20 k System board Section 6 22 Push Button Module Spare Part Number Information Push button module 382693 001 ...

Page 166: ...and Replacement Procedures 2 Remove the PM2 0 6 0 screw 1 that secures the push button module to the base enclosure 3 Remove the push button module 2 Removing the Push Button Module Reverse the above procedures to install the push button module ...

Page 167: ... Hard drive Section 6 4 b MultiBay II device Section 6 6 c Bluetooth board Section 6 8 d Switch cover Section 6 10 e Keyboard Section 6 9 f Thermal plate Section 6 12 g Heat sink Section 6 13 h TouchPad Section 6 17 i Display assembly Section 6 19 j Top cover Section 6 20 k System board Section 6 22 Serial Connector Module Spare Part Number Information Serial connector module 382690 001 ...

Page 168: ... the two HM5 0 10 0 screw locks 1 that secure the serial connector module to the system board frame 3 Remove the serial connector module 2 from the system board frame Removing the Serial Connector Module and Cable Reverse the above procedure to install the serial connector module ...

Page 169: ...ive Section 6 4 b MultiBay II device Section 6 6 c Bluetooth board Section 6 8 d Switch cover Section 6 10 e Keyboard Section 6 9 f Thermal plate Section 6 12 g Heat sink Section 6 13 h TouchPad Section 6 17 i Display assembly Section 6 19 j Top cover Section 6 20 k System board Section 6 22 Audio Board Spare Part Number Information Audio board includes audio board cable 382677 001 ...

Page 170: ... Procedures 2 Remove the two T8M2 0 4 0 screws 1 that secure the audio board to the base enclosure 3 Lift the left side of the audio board 2 to disengage it from the base enclosure Removing the Audio Board Reverse the above procedure to install the audio board ...

Page 171: ...2 in 10 24 in 1 1 to 1 34 in Weight Full featured model with optical drive and 8 cell battery pack Defeatured model with 8 cell battery pack 2 85 kg 2 60 kg 6 25 lbs 5 73 lbs Input Power Operating voltage Operating current 18 5 V dc 3 5 A 90 W 3 5 A Temperature Operating not writing to optical disc Operating writing to optical disc Nonoperating 0 C to 35 C 5 C to 35 C 20 C to 60 C 32 F to 95 F 41 ...

Page 172: ...to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this r...

Page 173: ... 1 cm 39 1 cm 8 1 in 13 0 in 15 4 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 197 0 197 mm 1680 1050 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 65 horizontal 50 vertical typical ...

Page 174: ... 1 cm 39 1 cm 8 1 in 13 0 in 15 4 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 259 0 259 mm 1280 800 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 65 horizontal 50 vertical typical ...

Page 175: ... 1 cm 39 1 cm 8 1 in 13 0 in 15 4 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 279 0 279 mm 1600 1200 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 65 horizontal 50 vertical typical ...

Page 176: ...nterface type ATA 5 ATA 5 ATA 5 ATA 5 Transfer rate Synchronous maximum Security 100 MB sec ATA security 100 MB sec ATA security 100 MB sec ATA security 100 MB sec ATA security Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slight...

Page 177: ...l blocks 117 210 240 156 301 488 117 210 240 78 140 160 Disk rotational speed 5400 rpm 7200 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly Table 7 5 Ha...

Page 178: ... Ion Battery Pack Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 0 34 kg 0 79 in 3 70 in 5 28 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 4 4 Ah 48 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 179: ... in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random Full stroke 100 ms 175 ms 125 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 ...

Page 180: ... RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 181: ... 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 7 8 DVD CD RW Combo Drive Continued ...

Page 182: ...DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW DVD R and DVD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 183: ... 2 MB Data transfer rate CD R 16X CD RW 8X CD ROM 24X DVD 8X DVD R 4X DVD RW 2X Multiword DMA mode 2 2 400 KB s 150 KB s at 1X CD rate 1 200 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 5 400 KB s 1 352 KB s at 1X DVD rate 2 700 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 7 9 DVD RW R and CD RW Co...

Page 184: ...0 System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 185: ... Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controlle...

Page 186: ...394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Table 7 11 System Inter...

Page 187: ... controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 188: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 7 12 System I O Addresses Continued ...

Page 189: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 7 12 S...

Page 190: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 191: ...Maintenance and Service Guide A 1 A Connector Pin Assignments Table A 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 192: ... Service Guide Connector Pin Assignments Table A 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 193: ...ents Maintenance and Service Guide A 3 Table A 4 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground ...

Page 194: ...ble A 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 195: ...Connector Pin Assignments Maintenance and Service Guide A 5 Table A 6 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 196: ...A 6 Maintenance and Service Guide Connector Pin Assignments Table A 7 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 197: ...intenance and Service Guide A 7 Table A 8 S Video Out Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground ...

Page 198: ...computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used ...

Page 199: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 200: ...oupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and re...

Page 201: ...ler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fi...

Page 202: ...crew Listing This appendix provides specification and reference information for the screws and screw locks used in the computer All screws and screw locks listed in this appendix are available in the Screw Kit spare part number 382692 001 ...

Page 203: ...Thread Head Width Black 3 4 0 mm 2 0 mm 4 0 mm Where used 1 Two screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 6 4 2 One screw that secures the memory module compartment cover to the computer screw is captured on the cover by C clips documented in Section 6 7 mm ...

Page 204: ... Table C 2 Phillips PM2 5 13 0 Spring Loaded Hard Drive Retention Screw Color Qty Length Thread Head Width Black 1 13 0 mm 2 5 mm 5 0 mm Where used One screw that secures the hard drive to the computer screw is captured on the hard drive frame by a C clip documented in Section 6 4 mm ...

Page 205: ...hread Head Width Silver 2 5 0 mm 3 0 mm 5 0 mm Where used 1 Two screws that secure the hard drive frame to the hard drive documented in Section 6 4 Table C 4 Phillips PM3 0 4 0 Screw Color Qty Length Thread Head Width Silver 2 4 0 3 0 mm 5 0 mm Where used 2 Two screws that secure the hard drive frame to the hard drive documented in Section 6 4 mm mm ...

Page 206: ...ide C 5 Phillips PM1 5 4 0 Screw Locations Table C 5 Phillips PM1 5 4 0 Screw Color Qty Length Thread Head Width Black 2 4 0 mm 1 5 mm 4 5 mm Where used 2 screws that secure the hard drive frame to the hard drive documented in Section 6 4 mm ...

Page 207: ...w Listing Torx T8M2 0 4 0 Screw Location Table C 6 Torx T8M2 0 4 0 Screw Color Qty Length Thread Head Width Black 16 4 0 mm 2 0 mm 4 5 mm Where used One screw that secures the MultiBay II device to the computer documented in Section 6 6 mm ...

Page 208: ...Guide C 7 Torx T8M2 0 4 0 Screw Locations Table C 6 Torx T8M2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 16 4 0 mm 2 0 mm 4 5 mm Where used 5 screws that secure the top cover to the computer documented in Section 6 20 mm ...

Page 209: ...e C 6 Torx T8M2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 16 4 0 mm 2 0 mm 4 5 mm Where used 1 Two screws that secure the modem board to the computer documented in Section 6 21 2 Two screws that secure the system board to the computer documented in Section 6 22 mm ...

Page 210: ...uide C 9 Torx T8M2 0 4 0 Screw Locations Table C 6 Torx T8M2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 16 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the audio board to the computer documented in Section 6 26 mm ...

Page 211: ...Listing Torx T8M2 0 4 0 Screw Locations Table C 6 Torx T8M2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 16 4 0 mm 2 0 mm 4 5 mm Where used 4 screws that secure the thermal plate to the computer documented in Section 6 12 mm ...

Page 212: ...ack 10 3 0 mm 1 5 mm 4 0 mm Where used 1 One black screw that secures the Bluetooth cover to the computer screw is captured on the cover by a C clip documented in Section 6 8 Color Qty Length Thread Head Width Silver 10 3 0 mm 1 5 mm 3 0 mm Where used 2 Two silver screws that secure the Bluetooth board to the Bluetooth cover documented in Section 6 8 mm mm ...

Page 213: ...ting Phillips PM1 5 3 0 Screw Locations Table C 7 Phillips PM1 5 3 0 Screw Continued Color Qty Length Thread Head Width Silver 10 3 0 mm 1 5 mm 3 0 mm Where used 6 screws that secure the LED board to the switch cover documented in Section 6 10 mm ...

Page 214: ... Phillips PM1 5 3 0 Screw Location Table C 7 Phillips PM1 5 3 0 Screw Continued Color Qty Length Thread Head Width Silver 10 3 0 mm 1 5 mm 4 0 mm Where used One screw that secures the TPM security module to the computer documented in Section 6 15 mm ...

Page 215: ...ty Length Thread Head Width Black 20 9 5 mm 2 0 mm 5 0 mm Where used 1 Two screws that secure the keyboard to the computer documented in Section 6 9 2 One screw that secures the TouchPad to the computer documented in Section 6 17 3 Four screws that secure the display assembly to the computer documented in Section 6 19 mm ...

Page 216: ...uide C 15 Torx T8M2 0 9 5 Screw Locations Table C 8 Torx T8M2 0 9 5 Screw Continued Color Qty Length Thread Head Width Black 20 9 5 mm 2 0 mm 5 0 mm Where used 11 screws that secure the top cover to the computer documented in Section 6 20 mm ...

Page 217: ...isting Torx T8M2 0 9 5 Screw Locations Table C 8 Torx T8M2 0 9 5 Screw Continued Color Qty Length Thread Head Width Black 20 9 5 mm 2 0 mm 5 0 mm Where used 2 screws that secure the display assembly to the computer documented in Section 6 19 mm ...

Page 218: ...Guide C 17 Phillips PM2 0 2 0 Screw Locations Table C 9 Phillips PM2 0 2 0 Screw Color Qty Length Thread Head Width Black 5 2 0 mm 2 0 mm 7 0 mm Where used 3 screws that secure the switch cover to the computer documented in Section 6 10 mm ...

Page 219: ...ing Phillips PM2 0 2 0 Screw Locations Table C 9 Phillips PM2 0 2 0 Screw Continued Color Qty Length Thread Head Width Black 5 2 0 mm 2 0 mm 7 0 mm Where used 2 screws that secure the display assembly to the computer documented in Section 6 19 mm ...

Page 220: ...ps PM2 0 10 0 Spring Loaded Screw Locations Table C 10 Phillips PM2 0 10 0 Spring Loaded Screw Color Qty Length Thread Head Width Silver 4 10 0 mm 2 0 mm 5 0 mm Where used 4 screws that secure the thermal plate to the computer documented in Section 6 12 mm ...

Page 221: ...oulder Screw Locations Table C 11 Phillips PM2 0x8 0 Shoulder Screw Color Qty Length Thread Head Width Silver 4 8 0 mm 2 0 mm 5 0 mm Where used 4 screws that secure the heat sink to the computer screws are captured on the heat sink by C clips documented in Section 6 13 mm ...

Page 222: ... Hex Socket HM2 5 10 0 Screw Lock Color Qty Length Thread Head Width Silver 4 10 0 mm 2 5 mm 5 0 mm Where used 1 Two screw locks that secure the system board to the computer documented in Section 6 22 2 Two screw locks that secure the serial connector module to the computer documented in Section 6 25 mm ...

Page 223: ...Screw Listing Torx T8M2 0 6 0 Screw Locations Table C 13 Torx T8M2 0 6 0 Screw Color Qty Length Thread Head Width Black 7 6 0 mm 2 0 mm 4 5 mm Where used 7 screws that secure the system board to the computer documented in Section 6 22 mm ...

Page 224: ... 23 Phillips PM2 0 6 0 Screw Location Table C 14 Phillips PM2 0 6 0 Screw Color Qty Length Thread Head Width Silver 1 6 0 mm 2 0 mm 4 0 mm Where used One screw that secures the push button module to the base enclosure documented in Section 6 24 mm ...

Page 225: ... only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the backlight of the display assembly and may require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For di...

Page 226: ...assembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another ...

Page 227: ...ance and Service Guide D 3 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly Removing the Display Bezel Screw Covers and Screws ...

Page 228: ... Component Recycling 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Removing the Display Bezel ...

Page 229: ...Display Component Recycling Maintenance and Service Guide D 5 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Removing the Display Inverter ...

Page 230: ...vice Guide Display Component Recycling 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure Removing the Display Panel Assembly ...

Page 231: ...ponent Recycling Maintenance and Service Guide D 7 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Removing the Display Panel Frame Screws ...

Page 232: ...uide Display Component Recycling 9 Use a sharp edged tool to cut the tape 1 that secures the side of the display panel to the display panel frame 10 Remove the display panel frame 2 from the display panel Removing the Display Frame ...

Page 233: ...ntenance and Service Guide D 9 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it forward 13 Remove the backlight cover Removing the Backlight Cover ...

Page 234: ... 10 Maintenance and Service Guide Display Component Recycling 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Releasing the Backlight Cables ...

Page 235: ...Display Component Recycling Maintenance and Service Guide D 11 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel Removing the Backlight Frame ...

Page 236: ...ycling ÅWARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight ...

Page 237: ...nnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Remove the tape 4 that secures the LCD panel to the display rear panel Releasing the LCD Panel ...

Page 238: ...D 14 Maintenance and Service Guide Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the display backlight and LCD panel ...

Page 239: ...rd cable illustrated 4 15 audio troubleshooting 2 23 audio in jack location 1 10 pin assignments A 2 audio out jack location 1 10 pin assignments A 1 B base enclosure spare part numbers 4 11 4 24 4 25 battery bay 1 11 1 18 battery light 1 7 battery locking latch 1 18 battery pack removal 6 6 spare part numbers 4 13 4 20 specifications 7 8 battery release latch 1 19 BIOS information displaying 3 1 ...

Page 240: ... pin assignments audio in A 2 audio out A 1 external monitor A 4 monitor A 4 RJ 11 A 6 RJ 45 A 5 serial A 3 S Video out A 7 UniversalSerialBus USB A 2 connectors service considerations 5 2 D data safeguarding 3 7 design overview 1 20 disassembly sequence chart 6 3 diskette drive OS loading problems 2 21 precautions 5 3 display assembly removal 6 42 spare part numbers 4 3 4 24 6 42 specifications 7...

Page 241: ...s 1 2 feet illustrated 4 14 locations 6 10 flowcharts troubleshooting no audio 2 23 2 24 no network modem connection 2 28 no OS loading 2 17 no OS loading from diskette drive 2 21 no OS loading from hard drive 2 18 2 19 2 20 no OS loading from optical drive 2 22 no power 2 10 2 12 2 13 no video 2 14 2 15 nonfunctioning device 2 25 nonfunctioning docking device 2 16 nonfunctioning keyboard 2 26 non...

Page 242: ...d keys 1 13 L LED board cable 4 15 LED board removal 6 25 left side components 1 8 M mass storage devices spare part numbers 4 16 memory map specifications 7 20 memory module removal 6 12 6 35 spare part numbers 4 9 4 21 4 26 6 12 6 35 memory module compartment 1 19 memory module compartment cover illustrated 4 14 removal 6 13 microphone 1 10 microphone jack location 1 10 pin assignments A 2 Mini ...

Page 243: ...ooting 2 28 nonfunctioning device troubleshooting 2 16 2 25 num lock key 1 13 num lock light 1 15 O operating system System Restore 3 6 Windows reinstalling or repairing 3 14 Operating System disc 3 6 3 10 3 12 optical drive OS loading problems 2 22 precautions 5 3 removal 6 11 spare part numbers 4 13 4 16 4 21 6 11 specifications 7 9 7 10 P packing precautions 5 5 PC Card eject buttons 1 9 PC Car...

Page 244: ...connector module and cable illustrated 4 15 removal 6 62 RJ 11 jack location 1 8 pin assignments A 6 RJ 45 jack location 1 8 pin assignments A 5 ROM downloading and installing 3 3 findingversioninformation 3 1 obtaining updates 3 1 ROMPaq 3 3 RTC battery illustrated 4 14 removal 6 26 S Screw Kit contents C 1 spare part number 4 19 C 1 screw listing C 1 D 1 SD Memory Card slot 1 9 security cable sl...

Page 245: ...val 6 52 spare part numbers 4 11 4 24 6 52 system board frame removal 6 59 spare part number 4 11 4 24 6 59 system DMA 7 14 system memory map 7 20 system recovery 3 6 System Restore 3 8 system ROM downloading and installing 3 3 T thermal plate removal 6 27 spare part number 4 5 4 23 6 27 tools required 5 1 top components 1 14 1 16 top cover removal 6 46 spare part numbers 4 9 4 24 6 46 TouchPad 1 ...

Page 246: ...e 2 27 power 2 10 video 2 14 U Universal Serial Bus USB board cable illustrated 4 15 Universal Serial Bus USB diskette drive spare part number 4 17 4 20 Universal Serial Bus USB port location 1 9 1 10 pin assignments A 2 V vent locations 1 9 1 19 video troubleshooting 2 14 volume buttons 1 15 W Windows applications key 1 13 Windows logo key 1 13 wireless button 1 15 wireless light 1 6 1 15 worksta...

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