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Getting Started Guide

iii

Contents

Chapter 1: Getting to know your computer

Top  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

TouchPad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Lights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Right side  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Left side  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Display  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Bottom  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Keyboard and pointing devices  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Setting pointing device preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 2: Welcome to Verizon Wireless

Thank you for choosing Verizon Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mobile Broadband setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Verizon Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting up Internet Connection Sharing (ICS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Upgrade VZAccess Manager software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Finding Verizon Wireless help in the U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Global access outside of the U.S. and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing or inserting a SIM Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using VZAccess Manager outside of the U.S. and Canada . . . . . . . . . . . . . . . . . . . . . . . 25
GPS functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Verizon Wireless network technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
VZAccess Manager user tips  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Windows automatic updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Loss or theft  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Fraud prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

My Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Chapter 3: Upgrading and routine care

Inserting or removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Replacing or upgrading the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Removing the hard drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing a hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Updating programs and drivers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Cleaning the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Summary of Contents for Compaq Mini CQ10

Page 1: ...pgrade VZAccess Manager software 21 Finding Verizon Wireless help in the U S 22 Global access outside of the U S and Canada 22 Removing or inserting a SIM Card 23 Using VZAccess Manager outside of the U S and Canada 25 GPS functionality 26 Verizon Wireless network technology 26 VZAccess Manager user tips 26 Windows automatic updates 27 Loss or theft 27 Fraud prevention 28 My Verizon 28 Chapter 3 U...

Page 2: ...ing the dedicated partition select models only 47 Recovering using the restore media 47 Changing the computer boot order 48 Backing up and recovering your information 48 Using Windows Backup and Restore 49 Using Windows system restore points 49 Chapter 6 Important consumer information Security deposit 51 FCC rules and regulations 51 National Do Not Call Registry 51 Radio emission safety 52 Are wir...

Page 3: ... Top Component Description 1 TouchPad Moves the pointer and selects or activates items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start Devices and Printers ...

Page 4: ...1 Caps lock light White Caps lock is on On Caps lock is off 2 Mute light Amber Computer sound is off Off Computer sound is on 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off ...

Page 5: ... combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key the num lk key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Action keys Execute frequently used system functions ...

Page 6: ... Slot Supports the following digital card formats Memory Stick Memory Stick Pro MultiMediaCard MMC Secure Digital SD Memory Card Secure Digital Extended Capacity SDxC Memory Card Secure Digital High Capacity SDHC Memory Card 2 Power light White The computer is on Blinking white The computer is in the Sleep state Off The computer is off or in Hibernation Continued ...

Page 7: ...e computer has stopped responding and Windows shutdown procedures are ineffective slide and hold the power switch for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options 4 USB ports 2 Connect optional USB devices 5 Security cable slot Attaches an optional security cable to the computer The security cable i...

Page 8: ...tery is charging Blinking amber The battery has reached a low or critical battery level or there is a battery error Off The computer is not connected to external power and is running on battery power 3 External monitor port Connects an external VGA monitor or projector 4 Vent Enables airflow to cool internal components The computer fan starts up automatically to cool internal components and preven...

Page 9: ...tereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone Å WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices When a device is connected to the jack the computer speakers are disabled The audio ...

Page 10: ... microphone Records sound 4 Webcam Records video and captures still photographs To use the webcam select Start All Programs HP HP Media Suite HP Camera 5 Webcam light On The webcam is in use The antennas are not visible from the outside of the computer For optimal transmission keep the area immediately around the antennas free from obstructions To see wireless regulatory notices refer to the secti...

Page 11: ...ow your computer Bottom Component Description 1 Battery locking latch Locks the battery into the battery bay 2 Battery bay Holds the battery The SIM slot is located under the battery 3 Battery release latch Releases the battery from the battery bay ...

Page 12: ... keys at the top of the keyboard The icons on the f1 through f12 keys represent the action key functions To use an action key press and hold the key to activate the assigned function Depending on the program you are using pressing fn and one of the action keys will open a specific shortcut menu within that program Keyboard and pointing devices Hotkey Description fn esc Displays information about s...

Page 13: ...play devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The switch screen image key can also alternate images am...

Page 14: ...ss the TouchPad surface in the direction you want the pointer to go Use the TouchPad buttons like the corresponding buttons on an external mouse To scroll up and down using the TouchPad vertical scroll zone slide your finger up or down on the right side of the TouchPad above the line If you are using the TouchPad to move the pointer you must lift your finger off the TouchPad before moving it to th...

Page 15: ...s on an external mouse Using TouchPad gestures The TouchPad supports a variety of gestures To use TouchPad gestures place two fingers on the TouchPad at the same time To turn the gestures on and off 1 Double click the Synaptics icon in the notification area at the far right of the taskbar and then click the Device Settings tab 2 Select the device and then click Settings 3 Select the gesture that y...

Page 16: ... is useful for moving up down or sideways on a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in and up down left or right motion Scrolling speed is controlled by finger speed Two finger scrolling is enabled at the factory Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together...

Page 17: ... rotate anchor your left forefinger in the TouchPad zone Move the right forefinger around the anchored finger in a sweeping motion moving from 12 o clock to 3 o clock To reverse the rotation move your right forefinger from 3 o clock to 12 o clock Rotating must be done within the TouchPad zone Rotatingis disabled at the factory ...

Page 18: ......

Page 19: ...o update your system click Ignore or Cancel so that the setup process will not be interrupted 1 Make sure wireless is turned on The wireless light should be white If the light is amber press the wireless key to turn it on 2 Double click the VZAccess Manager icon on the desktop 3 In the VZAccess Manager window double click Verizon Wireless VZAccess and follow the on screen instructions to activate ...

Page 20: ...n follow the on screen instructions to add your preferences To change this setting after initial setup select Start Control Panel Network and Internet Choose Homegroups and Sharing options Change advanced settings 6 On the Mobile Broadband Self Activation screen click Sign up If the Sign up button is grayed out click Next to continue the self activation process ...

Page 21: ...s 7 Select your service plan If the service plans are grayed out click Finish to complete the self activation process 8 Click the Connect WWAN button in the lower right corner of the VZAccess Manager window 9 To connect to Mobile Broadband account click Continue ...

Page 22: ...nced 4G network in the world have Internet access at thousands of Verizon Wi Fi hotspots across the U S Canada and Mexico without using a single megabyte of their Mobile Broadband data allowance Verizon Wi Fi locations include many airports hotels restaurants cafes bookstores and more Verizon Wi Fi gives you a fast connection to the Internet That means more surfing more downloading more e mail mor...

Page 23: ...ither disable or lower your firewall settings in Windows in your firewall software or in your antivirus software to avoid interference To launch and set up PeerNet 1 Click the arrow to the left of the icons in the notification area at the far right of the taskbar 2 Right click the PeerNet icon and then click Congiure Peer Network 3 Follow the on screen instructions For additional information right...

Page 24: ...nformation FAQs interactive demos for your wireless device and how to read your bill My Verizon registration for online account management http www verizonwireless com myverizon My Verizon can be used to Check your balance and usage or make payments Add or remove features When setting up My Verizon for the first time you will be sent a temporary password by text message to your computer You may vi...

Page 25: ... computer as part of the activation process If you need to remove or reinstall the card follow these instructions 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch Then shut down the computer through the operating system 2 Close the display 3 Disconnect all external devices connected to the computer 4 Unplug ...

Page 26: ...M Card go to http www verizonwireless com certifieddevice ÄCAUTION When inserting the SIM Card hold it so that the orientation matches the SIM Card icon located in the battery bay of the computer If a SIM Card is inserted backwards or upside down the battery may not snap into place properly and could damage the SIM Card and the SIM Card connector To prevent damage to the connectors use minimal for...

Page 27: ...re subscribed to a GlobalAccess plan and that you have installed and activated the SIM Card on your wireless computer 2 Turn on the computer 3 Launch VZAccess Manager VZAccess Manager searches for a network This may take several minutes 4 View the coverage information in the lower left side of the window to verify that you are in a suitable coverage area If VZAccess Manager does not display covera...

Page 28: ...s For privacy and security purposes it is recommended that you maintain the GPS receiver in a disabled state To determine if GPS has been enabled open the Skyhook XPS application If the Skyhook XPS application checkbox Enable GPS and Location Services is checked the nGPS functionality has been enabled To disable GPS functionality clear the Skyhook XPS application Enable GPS and Location Services c...

Page 29: ...tem and Security Windows Update Change Settings select Check for updates but let me choose whether to download and install them under Important Updates By selecting this option you can decide when to install the updates and the method using a LAN Wi Fi or Mobile Broadband connection The initial updates to your computer can exceed 500 megabytes and will apply to your monthly Mobile Broadband allowa...

Page 30: ...nt you will not be held responsible for the charges Record your wireless device s ME ID number in the back of this guide and keep it safe Have your wireless device serviced only at a manufacturer s service center or by an authorized agent or retailer Save time Save money Register at http www verizonwireless com myverizon My Verizon can be used for the following Manage your account Quickly check yo...

Page 31: ... Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 With the display closed position the computer upside down on a flat surface with the battery bay toward you 5 Insert the battery 1 into the battery bay until the battery release latch 2 clicks 6 Slide the battery locking latch 3 to the right to lock the battery into the battery bay Inserting or ...

Page 32: ...Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 With the display closed position the computer upside down on a flat surface with the battery bay toward you 5 Slide the battery release latch 1 inward to unlock the battery You can identify when the battery locking latch is unlocked by the red icon that...

Page 33: ...on the bottom of the computer beneath the removable vanity cover You need to remove the vanity cover to access the memory module slot hard drive regulatory label and other components To remove the hard drive 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Remove the battery 1 from the computer 5 Re...

Page 34: ...nel 8 Remove the 3 hard drive screws 2 9 Grasp the tab on the hard drive and lift the hard drive 3 out of the hard drive bay Installing a hard drive 1 Grasp the tab on the hard drive and lower the hard drive into the hard drive bay 1 2 Replace the 3 hard drive screws 2 3 Insert the hard drive cable into the cable routing channel ...

Page 35: ... the hard drive cable connector onto the system board until it snaps into place 5 Replace the vanity cover a With the battery bay toward you insert the 4 tabs on the front edge of the vanity cover into the 4 slots in the base 1 b Rotate the back edge 2 of the vanity cover toward you and then firmly press it down until it snaps into place ...

Page 36: ...move all batteries before installing a memory module ÄCAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object To replace a memory module ÄCAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the hard...

Page 37: ...mputer 5 Remove the vanity cover a Slide the inner release latch 2 to loosen the vanity cover b Lift the back edge 3 of the vanity cover and then remove it from the computer 4 6 Remove the existing memory module ÄCAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Pull away the retention clips 1 on each side of ...

Page 38: ...Insert a new memory module ÄCAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2...

Page 39: ...and right edges of the memory module until the retention clips snap into place 8 Replace the vanity cover a With the battery bay toward you insert the 4 tabs on the front edge of the vanity cover into the 4 slots in the base 1 b Rotate the back edge 2 of the vanity cover toward you and then firmly press it down until it snaps into place ...

Page 40: ...e download area select the software you want to download and follow the instructions on the screen Make a note of the path to the location on your hard drive where the software is to be downloaded You must access this path when you are ready to install the software 4 When the download is complete open Windows Explorer by selecting Start Computer 5 Double click your hard drive designation The hard ...

Page 41: ...eaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris For best results follow thes...

Page 42: ...GILE If the computer has a wireless device or a cell phone device installed such as an 802 11b g device a Global System for Mobile Communications GSM device or a General Packet Radio Service GPRS device the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the poli...

Page 43: ... com go contactHP Here you can Chat online with an HP technician When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone numbers Locate an HP service center The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationall...

Page 44: ...nally Wireless certification labels are affixed to the bottom of the computer SIM subscriber identity module Card label select models only Provides the ICCID Integrated Circuit Card Identifier of the SIM Card This label is located inside the battery bay Mobile Broadband Module serial number label select models only Provides the MEID Mobile Equipment Identifier and IMEI International Mobile Equipme...

Page 45: ... to display the image on the computer screen To transfer the image to the computer screen press f4 Software is functioning abnormally If the software is unresponsive or responds abnormally follow these suggestions Restart the computer by clicking Start clicking the arrow next to the Shut down button and then clicking Restart If you cannot restart the computer using this procedure refer to the next...

Page 46: ...ork connection is not working as expected follow these suggestions If you are connecting to a corporate network contact the IT administrator Place your pointer over the wireless icon in the taskbar to see the status of your connection If your device is connected you will see the name of your wireless network download speed and signal strength If you are not connected right click the wireless icon ...

Page 47: ... of which you can create using HP Recovery Manaager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the...

Page 48: ... discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs or one recovery flash drive can be created per computer If you are creating recovery discs number each disc before inserting into the optical drive If necessary you can ...

Page 49: ...ts and presentation e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access Recovery Manager in either of the following ways Select Start All Programs Recovery Manager Recovery Manager or Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bott...

Page 50: ...ds to be performed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should be attempted first before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times At regularly scheduled times Set reminders to back up your in...

Page 51: ...e a backup Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard dri...

Page 52: ...rotection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start Control Panel System and Security System 2 In the left pane click System protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instruc...

Page 53: ...ireless devices be operated in accordance with FCC rules and regulations and under supervision of the licensee Severe punishment can result from failure to comply with the following regulations No person shall knowingly utter or transmit any false or fraudulent signal or distress communication No person shall willfully or maliciously interfere with or cause interference to any radio communication ...

Page 54: ...scientific evidence that proves that wireless telephone usage can lead to cancer or other problems including headaches dizziness or memory loss This publication is available at http www fcc gov cgb cellular html or through the FCC at 888 225 5322 or 888 CALL FCC The National Cancer Institute NCI states that concerns about the potential health effects of using cellular phones and specifically the s...

Page 55: ...ed about RF there are several simple steps you can take to minimize your RF exposure You can of course reduce your talk time You can place more distance between your body and the source of the RF as the exposure level drops off dramatically with distance The FDA FCC Web site states that h ands free kits can be used with wireless devices for convenience and comfort These systems reduce absorption o...

Page 56: ...ubject index select Cell Phones Research American National Standards Institute 1819 L Street N W Suite 600 Washington D C 20036 Telephone 1 202 293 8020 http www ansi org A minimum separation of six 6 inches should be maintained between a wireless phone and an implantable medical device such as a pacemaker or implantable cardioverter defibrillator to avoid potential interference with the device Pe...

Page 57: ...TSA advises that the safest course of action is to refrain from using a cell phone while driving NHTSA s policy on Cell Phone Use While Driving as well as Frequently Asked Questions on the subject are available at http www nhtsa gov click Traffic Safety and then click Drowsy and Distracted Driving For your well being and the well being of those around you you should consider turning your cell phon...

Page 58: ...56 Getting Started Guide Chapter 6 Important consumer information ...

Page 59: ...pproved by HP for use with this computer The computer can operate on DC power within the following specifications This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms The computer operating voltage and current can be found on the system regulatory label under the vanity cover of the computer Operating environment Factor Metric U S Temperature ...

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Page 61: ...ck light identifying 2 changing the boot order 48 cleaning the display 39 cleaning the keyboard 39 computer turning on 43 creating restore media 46 customer support contacting 41 D decrease brightness key 11 Digital Media Slot identifying 4 display cleaning 39 drive light identifying 7 drivers upgrading 38 E environmental specifications 57 esc key identifying 3 external monitor port identifying 6 ...

Page 62: ... power connector identifying 6 power light identifying 4 power specifications 57 power switch identifying 5 power turning on computer 43 previous track key 11 programs upgrading 38 R radio frequency RF emissions 54 recovery partition restoring 47 recovery system 45 registry national do not call 51 restore media 47 restore points 49 restoring 45 restoring using a recovery partition 47 RF emissions ...

Page 63: ...lems 43 startup problems 43 unresponsive computer 43 virus problems 43 wireless network problems 44 U unresponsive computer troubleshooting 43 USB port identifying 5 7 V vents identifying 6 precautions 44 Verizon Wi Fi 20 Verizon Wireless network technology 26 VGA port identifying 6 volume keys 12 VZAccess Manager software upgrade 21 VZAccess Manager user tips 26 fraud prevention 28 loss or theft ...

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