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Hardware Reference Guide

Product Features

Special Mouse Functions

Most software applications support the use of a mouse. The functions 
assigned to each mouse button depend on the software applications 
you are using.

Serial Number Location

Each computer has a unique serial number that is located on the side 
access panel. Keep this number available for use when contacting 
customer service for assistance.

Serial Number Location

Summary of Contents for Compaq d538 CMT

Page 1: ...Hardware Reference Guide HP Compaq Business Desktops d538 Convertible Minitower Document Part Number 354524 001 November 2003 This guide provides basic information for upgrading this computer model ...

Page 2: ...ng herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Å WARNING Text s...

Page 3: ...1 7 Changing from a Desktop to a Minitower Configuration 1 10 2 Hardware Upgrades Serviceability Features 2 1 Warnings and Cautions 2 1 Smart Cover Lock 2 2 Using the Smart Cover FailSafe Key 2 2 Removing the Computer Access Panel 2 4 Removing the Front Bezel 2 5 Removing Bezel Blanks 2 6 Installing Additional Memory 2 7 DIMMs 2 7 DDR SDRAM DIMMs 2 7 DIMM Sockets 2 8 Installing DDR SDRAM DIMMs 2 1...

Page 4: ...34 A Specifications B PATA Hard Drive Installation Guidelines Using the Cable Select Feature with Parallel ATA PATA Devices B 1 Guidelines for Installing PATA Drives B 1 C Battery Replacement D Security Lock Provisions Installing a Security Lock D 1 E Port Security Bracket Installing the Port Security Bracket E 1 Removing the Port Security Bracket E 5 F Electrostatic Discharge Preventing Electrost...

Page 5: ...Hardware Reference Guide www hp com v Contents Index ...

Page 6: ...vi www hp com Hardware Reference Guide Contents ...

Page 7: ... can be easily converted to a desktop Features may vary depending on the model For a complete listing of the hardware and software installed in the computer run Diagnostics for Windows Instructions for using this utility are provided in the Troubleshooting Guide on the Documentation Library CD Compaq Convertible Minitower Configuration ...

Page 8: ...tical Drive Eject Buttons 2 Optical Drive Activity Lights 8 Power Button 3 Diskette Drive optional 9 Power On Light 4 Diskette Drive Activity Light optional USB Universal Serial Bus Ports 5 Diskette Eject Button optional Headphone Jack 6 Hard Drive Activity Light Microphone Connector An optical drive is a CD ROM CD R RW DVD ROM DVD R RW or CD RW DVD Combo drive ...

Page 9: ...r of connectors may vary by model The monitor connector on the system board is inactive when an AGP expansion card is installed in the computer or when both an AGP and PCI graphics card are installed If only a PCI graphics card is installed the connectors on the card and the system board may be used at the same time Some settings may need to be changed in F10 setup to use both connectors For more ...

Page 10: ...Scroll Lock 5 Numeric Keys Work like a calculator keypad 6 Arrow Keys Used to navigate through a document or Web site These keys allow you to move left right up and down using the keyboard instead of the mouse 7 Application Key Used like the right mouse button to open pop up menus in a Microsoft Office application May perform other functions in other software applications 8 Windows Logo Keys Used ...

Page 11: ... perform certain functions available in the Windows operating system Refer to the Easy Access Keyboard section to identify the Windows Logo key Windows Logo Key Displays or hides the Start menu Windows Logo Key d Displays the Desktop Windows Logo Key m Minimizes all open applications Shift Windows Logo Key m Undoes Minimize All Windows Logo Key e Launches My Computer Windows Logo Key f Launches Fi...

Page 12: ... use of a mouse The functions assigned to each mouse button depend on the software applications you are using Serial Number Location Each computer has a unique serial number that is located on the side access panel Keep this number available for use when contacting customer service for assistance Serial Number Location ...

Page 13: ...any external devices 3 Remove the computer access panel as described in the Removing the Computer Access Panel section 4 Remove the front bezel as described in the Removing the Front Bezel section 5 Disconnect all power and data cables from the back of the drives in the 5 25 inch drive bays 6 To release the drives from the 5 25 inch drive bay lift the release tab on the green latch drive bracket f...

Page 14: ...upper two bays The bottom bay supports a drive that is no more than 6 7 inches in depth including the cables that attach to the back of the drive Do not try to force a larger drive such as an optical drive or MultiBay drive into the bottom bay This could cause damage to the drive and the system board The use of unnecessary force when installing any drive into the drive bay may result in damage to ...

Page 15: ...on 12 Reposition the subpanel rotate it 180 with the logo at the bottom then snap it back into the bezel Changing from a Minitower to a Desktop Configuration 13 Replace the front bezel and computer access panel 14 Reconnect the external equipment 15 If you normally lock the Smart Cover Lock use Computer Setup to relock the lock and enable the Smart Cover Sensor ...

Page 16: ...he power outlet and disconnect any external devices 3 Remove the computer access panel as described in the Removing the Computer Access Panel section 4 Remove the front bezel as described in the Removing the Front Bezel section 5 Disconnect all power and data cables from the back of the drives in the 5 25 inch drive bays 6 To release the drives from the 5 25 inch drive bay press down on the short ...

Page 17: ...d the drivelock will secure it Repeat this step for each drive Ä CAUTION The bottom 5 25 inch drive bay has a shorter depth than the upper two bays The bottom bay supports a drive that is no more than 6 7 inches in depth including the cables that attach to the back of the drive Do not try to force a larger drive such as an optical drive or MultiBay drive into the bottom bay This could cause damage...

Page 18: ... within the front bezel 11 Reposition the bezel blanks within the subpanel in the proper orientation for the desktop configuration 12 Reposition the subpanel rotate it 180 with the logo at the bottom then snap it back into the bezel Changing from a Desktop to a Minitower Configuration 13 Replace the front bezel and computer access panel 14 Reconnect the external equipment 15 If you normally lock t...

Page 19: ...rom the wall outlet and allow the internal system components to cool before touching Å WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications telephone connectors into the network interface controller NIC receptacles Ä CAUTION Static electricity can damage the electrical components of the computer or optional equipment Before beginning these p...

Page 20: ...he Smart Cover Lock and cannot enter your password to disable the lock you will need a Smart Cover FailSafe Key to open the computer cover You will need the key to access the internal computer components in any of the following circumstances Power outage Startup failure PC component for example processor or power supply failure Forgotten password Ä CAUTION The Smart Cover FailSafe Key is a special...

Page 21: ...rnal devices 2 Disconnect the power cord from the power outlet and disconnect any external devices 3 Using the Smart Cover FailSafe Key remove the two tamper proof screws that secure the Smart Cover Lock to the chassis Removing the Smart Cover Lock Screws 4 Remove the access panel To reattach the Smart Cover Lock secure the lock in place with the tamper proof screws ...

Page 22: ...3 Disconnect the power cord from the power outlet and disconnect any external devices Ä CAUTION Before removing the computer access panel ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet 4 Lay the computer down on its large base for greater stability 5 Lift up on the access panel handle 1 slide the access panel back about 1 inch 2 5 cm then ...

Page 23: ...ystem and turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices 3 Remove the computer access panel 4 Push up on the two release tabs 1 then rotate the front bezel away from the chassis to release it 2 Removing the Front Bezel When replacing the front bezel ensure that the bottom hinge points are properly placed in the chassis before rotat...

Page 24: ...el then remove the front bezel 4 Gently pull the subpanel with the bezel blanks secured in it away from the front bezel then remove the desired bezel blank Ä CAUTION Hold the subpanel straight when you pull it away from the front bezel Pulling the subpanel away at an angle could damage the pins that align it within the front bezel Removing Bezel Blanks from the Subpanel Desktop Shown When replacin...

Page 25: ... performing dual channel mode DDR SDRAM DIMMs For proper system operation if the computer supports DDR SDRAM DIMMs the DIMMs must be industry standard 184 pin unbuffered PC2100 266 MHz PC2700 333 MHz or PC3200 400 MHz compliant 2 5 volt DDR SDRAM DIMMs The DDR SDRAM DIMMs must also support CAS latency 2 or 2 5 CL 2 or CL 2 5 contain the mandatory JEDEC SPD information In addition the computer supp...

Page 26: ...ermined by the slowest DIMM in the system For example if the system is populated with a DIMM that is 266 MHz and a second DIMM that is 333 MHz the system will run at the slower of the two speeds In dual channel mode all DIMMs must be identically matched DIMMs in the XMM1 and XMM3 black sockets must be identical DIMMs in the XMM2 and XMM4 blue sockets must also be identical Therefore if you have on...

Page 27: ...The sockets are labeled XMM1 XMM2 XMM3 and XMM4 Sockets XMM1 and XMM2 operate in memory channel A Sockets XMM3 and XMM4 operate in memory channel B DIMM Socket Locations Item Description Socket Color 1 DIMM socket XMM1 Channel A Black 2 DIMM socket XMM2 Channel A Blue 3 DIMM socket XMM3 Channel B Black 4 DIMM socket XMM4 Channel B Blue ...

Page 28: ... not to touch any of the contacts Doing so may damage the module 1 If you have locked the Smart Cover Lock see the Smart Cover Lock section or use Computer Setup to unlock it 2 Turn off the computer properly through the operating system and turn off any external devices Disconnect the power cord from the power outlet 3 Remove the access panel and locate the memory module sockets Å WARNING To reduc...

Page 29: ...ket ensuring that the module is fully inserted and properly seated Make sure the latches are in the closed position 3 6 Repeat steps 4 and 5 for to install any additional modules 7 Replace the access panel 8 If you normally lock the Smart Cover Lock use Computer Setup to relock the lock and enable the Smart Cover Sensor The computer should automatically recognize the additional memory the next tim...

Page 30: ... 2 Turn off the computer properly through the operating system and turn off any external devices 3 Disconnect the power cord from the power outlet then disconnect any external devices 4 Remove the computer access panel and locate the correct vacant expansion socket on the system board and the corresponding expansion slot on the back of the computer chassis 5 Push down and out on the two green thum...

Page 31: ... 2 13 Hardware Upgrades 6 If you are installing an expansion card in a vacant socket remove the appropriate expansion slot on the back of the chassis Lift the expansion slot cover from the expansion slot Removing an Expansion Slot Cover ...

Page 32: ...d and carefully rock it back and forth until the connectors pull free from the socket Lift the card straight up to remove it Be sure not to scrape the card against other components Before removing an installed expansion card disconnect any cables that may be attached to the expansion card Removing an Expansion Card from a Standard Expansion Socket ...

Page 33: ...up to remove it Be sure not to scrape the card against other components Removing an AGP Card from a Socket with a Retention Mechansim 9 Store the card in anti static packaging 10 If you are not installing a new expansion card install an expansion slot cover to close the open slot Ä CAUTION After removing an expansion card you must replace it with a new card or cover the open slot for example with ...

Page 34: ...connector seats properly in the expansion card socket 12 Close the expansion card retention latch making sure that it snaps firmly into place 13 Connect external cables to the installed card if needed Connect internal cables to the system board if needed 14 Replace the computer access panel 15 If you normally lock the Smart Cover Lock use Computer Setup to relock the lock and enable the Smart Cove...

Page 35: ... Documentation Library CD for more information 1 Three 5 25 inch half height bays for optional drives 2 One standard 3 5 inch one third height bay 1 44 MB diskette drive shown 3 Two internal 3 5 inch one third height bays for hard drives Depending on the computer configuration you may have a bezel blank in this position If you do not have a drive in this slot you may choose to install a 3 5 inch d...

Page 36: ...r the access panel All other drives use M3 metric screws eight of which are installed on the diskette drive bracket under the access panel or on the front of the chassis behind the front bezel The HP supplied metric screws are black The HP supplied standard screws are silver Ä CAUTION To prevent loss of work and damage to the computer or drive If you are inserting or removing a hard drive shut dow...

Page 37: ... the computer properly through the operating system and turn off any external devices Disconnect the power cord from the power outlet and remove the computer access panel 3 Remove the front bezel 4 Install two guide screws in the lower holes on each side of the drive 1 Optical and diskette drives use M3 metric guide screws Eight extra metric guide screws are provided on the front of the chassis un...

Page 38: ...Ä CAUTION The bottom 5 25 inch drive bay has a shorter depth than the upper two bays The bottom bay supports a drive that is no more than 6 7 inches in depth including the cables that attach to the back of the drive Do not try to force a larger drive such as an optical drive or MultiBay drive into the bottom bay This could cause damage to the drive and the system board The use of unnecessary force...

Page 39: ...nect the audio cable 3 The other end of the audio cable should be connected to the embedded audio connector on the system board Connecting the Drive Cables 7 Remove the appropriate bezel blank from the subpanel inside the front bezel See the Removing Bezel Blanks section for more information 8 Replace the computer access panel and front bezel 9 If you normally lock the Smart Cover Lock use Compute...

Page 40: ...hard drive before removing it so that you can install the data onto the new hard drive To install a hard drive in a 3 5 inch drive bay 1 If you have locked the Smart Cover Lock see the Smart Cover Lock section or use Computer Setup to unlock it 2 Turn off the computer properly through the operating system and turn off any external devices Disconnect the power cord from the power outlet and remove ...

Page 41: ... cage the drivelock automatically secures the drive in the bay Installing a Hard Drive into the Hard Drive Bay Ä CAUTION Make sure the guide screws line up with the guide slots in the drive cage The use of unnecessary force when installing any drive into the drive bay may result in damage to the drive ...

Page 42: ...rdware Reference Guide Hardware Upgrades 5 Connect the power cable 1 and data cable 2 to the hard drive Connecting the Data Cable and Power Cable PATA Hard Drive Connecting the Data Cable and Power Cable SATA Hard Drive ...

Page 43: ...0 first to avoid any hard drive performance problems Hard Drive Connector Locations 7 Replace the computer access panel 8 If you normally lock the Smart Cover Lock use Computer Setup to relock the lock and enable the Smart Cover Sensor 9 Reconfigure the computer if necessary Refer to the Computer Setup F10 Utility Guide on the Documentation Library CD for instructions about using Computer Setup 1 ...

Page 44: ...talled on the computer Follow the instructions in the guide included with the Restore Plus CD When the restore process has completed reinstall any personal files that you backed up before replacing the hard drive Removing a Drive from the Drive Bay 1 If you have locked the Smart Cover Lock see the Smart Cover Lock section or use Computer Setup to unlock it 2 Turn off the computer properly through ...

Page 45: ...grades 5 Remove the drive from the drive bay as follows To remove an optical drive in the desktop configuration press down on the yellow drivelock mechanism 1 and slide the drive from the drive bay 2 Removing an Optical Drive in the Desktop Configuration ...

Page 46: ... diskette drive or an optical drive in the minitower configuration pull up on the green drivelock mechanism 1 for that specific drive and slide the drive from the drive bay 2 Removing a Diskette Drive or an Optical Drive in the Minitower Configuration Optical Drive Shown ...

Page 47: ... com 2 29 Hardware Upgrades To remove a hard drive pull up on the green hard drive drivelock mechanism 1 for that drive and slide the drive from the drive bay 2 Removing a Hard Drive 6 Store the removed drive in anti static packaging ...

Page 48: ...OM or DVD ROM is in the drive and that the media tray is closed Handle a drive carefully do not drop it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic fields such as monitors or speakers If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the ...

Page 49: ...ating system then turn off any external devices 2 Insert the hard drive into the MultiBay as shown in the Inserting a Drive into the MultiBay section 3 Turn on the computer Right click the My Computer icon then click Manage Disk Management 4 Select the MultiBay hard drive 5 On the Partition menu click Create Carefully read and respond to any prompts that appear on the screen Refer to the Microsoft...

Page 50: ...alled in the MultiBay cannot be removed To remove a drive installed in the MultiBay you must first remove the security screw if installed using the FailSafe Key If a FailSafe Key was not provided with the computer contact an authorized HP reseller or service provider Order PN 166527 001 for the wrench style key or PN 166527 002 for the screwdriver bit key Uninstalling the MultiBay Security Screw ...

Page 51: ...ch as a compact disc from the drive 3 With the top of the drive facing up and the drive connector facing the computer slide the drive into the MultiBay and push firmly to ensure that the electrical connector is properly seated Inserting a Drive into the MultiBay If the device does not start ensure that the necessary device drivers are installed on the system If they are not available they may be d...

Page 52: ...y through the operating system then turn off any external devices 2 Remove the MultiBay security screw if it has been installed Refer to the Uninstalling the MultiBay Security Screw section for instructions on removing the MultiBay security screw 3 Slide the eject lever 1 to the left to eject the drive from the MultiBay 2 Removing a Drive from the MultiBay ...

Page 53: ...increase if the computer is equipped with a port security bracket 17 65 in 6 6 in 17 8 in 44 8 cm 16 7 cm 45 2 cm Approximate Weight 35 lb 15 9 kg Weight Supported maximum distributed load for Desktop configuration only 100 lb 45 5 kg Temperature Range Operating Nonoperating 50 to 95 F 22 to 140 F 10 to 35 C 30 to 60 C Relative Humidity noncondensing Operating Nonoperating 38 7 C max wet bulb 10 9...

Page 54: ... Line Frequency 115V 90 132 VAC 100 127 VAC 50 60 Hz 230V 180 264 VAC 200 240 VAC 50 60 Hz Power Output 240 W 240 W Rated Input Current maximum 6A 100VAC 3A 200VAC This system utilizes a passive power factor corrected power supply when used in the 230V mode This allows the system to pass the CE mark requirements for use in the countries of the European Union HP Compaq d538 Convertible Minitower Co...

Page 55: ...ed to the cable s middle connector Device 0 is the drive connected to the cable s end connector applies only to 80 conductor ATA cables See Guidelines for Installing PATA Drives in this appendix for an example of an PATA cable HP hard drives ship with jumpers preset to cable select mode therefore no jumper setting changes on the existing or optional drives are required If you purchase a third part...

Page 56: ...e drives to the secondary controller Install either a third height or a half height drive into a half height bay Install guide screws to ensure that the drive lines up correctly in the drive cage Hard drives use 6 32 standard guide screws Four extra guide screws are installed on the hard drive bracket under the access panel HP supplied standard screws are silver If only one device is connected to ...

Page 57: ...uce the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher than 60 C 140ºF Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace the battery only with the HP spare designated for this product Ä CAUTION Before replacing the battery it is important to back up the computer CMOS settings When the battery is rem...

Page 58: ...he operating system then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices Then remove the computer access panel It may be necessary to remove an expansion card to gain access to the battery 3 Locate the battery and battery holder on the system board 4 Depending on the type of battery holder on the system board complete the following ...

Page 59: ... www hp com C 3 Battery Replacement Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery b When the battery pops up lift it out Removing a Coin Cell Battery Type 2 ...

Page 60: ...l Battery Type 2 After the battery has been replaced use the following steps to complete this procedure 5 Replace the computer access panel 6 Plug in the computer and turn on power to the computer 7 Reset the date and time your passwords and any special system setups using Computer Setup Refer to the Computer Setup F10 Utility Guide on the Documentation Library CD 8 If you normally lock the Smart ...

Page 61: ...e Guide www hp com D 1 D Security Lock Provisions Installing a Security Lock The security locks displayed below and on the following page can be used to secure the Convertible Minitower computer Installing a Cable Lock ...

Page 62: ...D 2 www hp com Hardware Reference Guide Security Lock Provisions I Installing a Padlock ...

Page 63: ... www hp com E 1 E Port Security Bracket Installing the Port Security Bracket 1 Insert the tabs on the bottom section of the port security bracket into the slots on the back 1 of the chassis and rotate the bracket into place 2 ...

Page 64: ...E 2 www hp com Hardware Reference Guide Port Security Bracket 2 Connect the cables to the computer ...

Page 65: ...Hardware Reference Guide www hp com E 3 Port Security Bracket 3 Position the top of the port security bracket over the cables 1 and rotate the the bracket into place 2 ...

Page 66: ...E 4 www hp com Hardware Reference Guide Port Security Bracket 4 The illustration below shows the proper installation ...

Page 67: ...Port Security Bracket Removing the Port Security Bracket 1 Lay the computer down on its large base for greater stability 2 Lift up on the access panel handle 1 slide the access panel back about 1 inch 2 5 cm then lift it up and off the unit 2 ...

Page 68: ...E 6 www hp com Hardware Reference Guide Port Security Bracket 3 Push in on the tabs 1 and rotate the top of the bracket away from the computer 2 ...

Page 69: ...Hardware Reference Guide www hp com E 7 Port Security Bracket 4 Disconnect the cables from the computer ...

Page 70: ...E 8 www hp com Hardware Reference Guide Port Security Bracket 5 Push down on the tab to release the bottom of the bracket from the chassis 1 Rotate the bracket away from the chassis 2 ...

Page 71: ...n their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding Methods There are several methods for grounding Use one or more of the following methods when handling or installing electrost...

Page 72: ...ive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding contact an HP authorized dealer reseller or service provider For more information on static electricity contact an HP authorized dealer reseller or service provider ...

Page 73: ...ly against the front of the desktop unit as this also restricts airflow Keep the computer away from excessive moisture direct sunlight and extremes of heat and cold For information about the recommended temperature and humidity ranges for the computer refer to Appendix A Specifications in this guide Keep liquids away from the computer and keyboard Never cover the ventilation slots on the monitor w...

Page 74: ...n wait at least one hour before you turn off the power If you operate the unit immediately it may malfunction while reading Avoid placing the drive in a location that is subject to high humidity extreme temperatures mechanical vibration or direct sunlight Cleaning Clean the panel and controls with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Never spray cleanin...

Page 75: ...k diskette into the diskette drive to protect the drive while in transit Do not use a diskette on which you have stored or plan to store data 4 Turn off the computer and external devices 5 Disconnect the power cord from the electrical outlet then from the computer 6 Disconnect the system components and external devices from their power sources then from the computer Ensure that all boards are seat...

Page 76: ...G 4 www hp com Hardware Reference Guide Routine Computer Care and Shipping Preparation ...

Page 77: ...7 features 1 1 preventing electrostatic damage F 1 routine care G 1 security lock 2 2 D 1 shipping preparation G 3 specifications A 1 D DDR SDRAM 2 7 desktop configuration 1 7 DIMMs 2 7 diskette drive features 1 2 installing 2 19 drive positions 2 17 DVD ROM drive See optical drive E electrostatic discharge F 1 expansion card AGP socket 2 15 installing 2 12 removing 2 12 standard socket 2 14 expan...

Page 78: ...er configuration 1 10 mouse PS 2 connector 1 3 special functions 1 6 MultiBay hot plugging or hot swapping drives 2 30 inserting drives 2 33 partitioning and formatting hard drive 2 31 removing drives 2 34 removing security screw 2 32 O optical drive ATA B 2 audio connections 2 21 features 1 2 guide screws 2 19 installing 2 19 P partitioning a MultiBay hard drive 2 31 PATA See hard drive PCI card ...

Page 79: ...ecurity cable lock D 1 padlock D 2 Smart Cover FailSafe Key 2 2 Smart Cover Lock 2 2 serial number location 1 6 shipping preparation G 3 Smart Cover FailSafe Key 2 2 Smart Cover Lock 2 2 specifications A 1 U unlocking access panel 2 2 D 1 USB ports 1 2 W Windows logo key 1 5 ...

Page 80: ...Index 4 www hp com Hardware Reference Guide Index ...

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