HP Compaq d338 MT Hardware Reference Manual Download

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Hardware Reference Guide

HP Compaq Business Desktops

d338 Microtower Model

Document Part Number: 354322-001

November 2003

This guide provides basic information for upgrading this computer
model.

Summary of Contents for Compaq d338 MT

Page 1: ...Hardware Reference Guide HP Compaq Business Desktops d338 Microtower Model Document Part Number 354322 001 November 2003 This guide provides basic information for upgrading this computer model ...

Page 2: ...hing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Å WARNING Text...

Page 3: ...ions 1 6 Serial Number Location 1 6 2 Hardware Upgrades Serviceability Features 2 1 Warnings and Cautions 2 1 Removing the Computer Access Panel and Front Bezel 2 2 Installing Additional Memory 2 5 DIMMs 2 5 DDR SDRAM DIMMs 2 5 DIMM Sockets 2 6 Installing DDR SDRAM DIMMs 2 8 Replacing or Upgrading a Drive 2 10 Locating Drive Positions 2 10 Removing a Drive 2 11 Replacing a Drive 2 14 Removing or I...

Page 4: ...placement D Security Lock Provisions Installing a Security Lock D 1 E Port Security Bracket Installing the Port Security Bracket E 1 Removing the Port Security Bracket E 5 F Electrostatic Discharge Preventing Electrostatic Damage F 1 Grounding Methods F 1 G Routine Computer Care and Shipping Preparation Routine Computer Care G 1 Optical Drive Precautions G 2 Operation G 2 Cleaning G 2 Safety G 2 S...

Page 5: ... Microtower features may vary depending on the model For a complete listing of the hardware and software installed in the computer run the Diagnostics for Windows utility Instructions for using this utility are provided in the Troubleshooting Guide on the Documentation Library CD Microtower Configuration ...

Page 6: ...ives CD ROM CD R RW DVD ROM DVD R RW or CD RW DVD Combo Drive 7 Optical Drive Eject Buttons 2 Optical Drive Activity Lights 8 Power Button 3 Diskette Drive optional 9 Power On Light 4 Diskette Drive Activity Light optional Hard Drive Activity Light 5 Diskette Eject Button optional q Headphone Jack 6 USB Universal Serial Bus Ports w Microphone Connector ...

Page 7: ...r of connectors may vary by model The monitor connector on the system board is inactive when an AGP expansion card is installed in the computer or when both an AGP and PCI graphics card are installed If only a PCI graphics card is installed the connectors on the card and the system board may be used at the same time Some settings may need to be changed in F10 setup to use both connectors For more ...

Page 8: ... Scroll Lock 5 Numeric Keys Work like a calculator keypad 6 Arrow Keys Used to navigate through a document or Web site These keys allow you to move left right up and down using the keyboard instead of the mouse 7 Application Key Used like the right mouse button to open pop up menus in a Microsoft Office application May perform other functions in other software applications 8 Windows Logo Key Used ...

Page 9: ...unctions available in the Windows operating system Refer to the Easy Access Keyboard section to identify the Windows Logo key Windows Logo Key Functions Windows Logo Key Displays or hides the Start menu Windows Logo Key d Displays the Desktop Windows Logo Key m Minimizes all open applications Shift Windows Logo Key m Undoes Minimize All Windows Logo Key e Launches My Computer Windows Logo Key f La...

Page 10: ...of a mouse The functions assigned to each mouse button depend on the software applications you are using Serial Number Location Each computer has a unique serial number that is located on the top cover of the computer Keep this number available for use when contacting HP customer service for assistance Serial Number Location ...

Page 11: ...cord from the wall outlet and allow the internal system components to cool before touching Å WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications telephone connectors into the network interface controller NIC receptacles Ä CAUTION Static electricity can damage the electrical components of the computer or optional equipment Before beginning t...

Page 12: ...e Smart Cover Lock and cannot disable the lock through Computer Setup you will need a Smart Cover FailSafe Key to remove the screws that retain the lock and open the computer cover Contact an authorized HP reseller or service provider and order PN 166527 001 for the wrench style key or PN 166527 002 for the screwdriver bit key 2 Turn off the computer properly through the operating system and turn ...

Page 13: ...disconnected from the electrical outlet 4 Loosen the captive thumbscrew 1 that secures the access panel to the computer chassis 5 Slide the access panel 2 back about 1 inch 2 5 cm then lift it off the unit You may want to lay the computer on its side to install internal parts Be sure the side with the access panel and pull grip is facing up Removing the Computer Access Panel ...

Page 14: ...ence Guide Hardware Upgrades 6 To remove the front bezel press down on all three tabs on the left side of the bezel 1 then rotate the bezel off the chassis 2 beginning with the left side then the right side Removing the Front Bezel ...

Page 15: ... performing dual channel mode DDR SDRAM DIMMs For proper system operation if the computer supports DDR SDRAM DIMMs the DIMMs must be industry standard 184 pin unbuffered PC2100 266 MHz PC2700 333 MHz or PC3200 400 MHz compliant 2 5 volt DDR SDRAM DIMMs The DDR SDRAM DIMMs must also support CAS latency 2 or 2 5 CL 2 or CL 2 5 contain the mandatory JEDEC SPD information In addition the computer supp...

Page 16: ...ermined by the slowest DIMM in the system For example if the system is populated with a DIMM that is 266 MHz and a second DIMM that is 333 MHz the system will run at the slower of the two speeds In dual channel mode all DIMMs must be identically matched DIMMs in the XMM1 and XMM3 black sockets must be identical DIMMs in the XMM2 and XMM4 blue sockets must also be identical Therefore if you have on...

Page 17: ...The sockets are labeled XMM1 XMM2 XMM3 and XMM4 Sockets XMM1 and XMM2 operate in memory channel A Sockets XMM3 and XMM4 operate in memory channel B DIMM Socket Locations Item Description Socket Color 1 DIMM socket XMM1 Channel A Black 2 DIMM socket XMM2 Channel A Blue 3 DIMM socket XMM3 Channel B Black 4 DIMM socket XMM4 Channel B Blue ...

Page 18: ...dule be careful not to touch any of the contacts Doing so may damage the module 1 If you have locked the Smart Cover Lock use Computer Setup to unlock the lock 2 Turn off the computer properly through the operating system and turn off any external devices Disconnect the power cord from the power outlet 3 Remove the access panel and locate the memory module sockets Å WARNING To reduce risk of perso...

Page 19: ...ocket ensuring that the module is fully inserted and properly seated Make sure the latches are in the closed position 3 6 Repeat steps 4 and 5 to install any additional modules 7 Replace the access panel 8 If you normally lock the Smart Cover Lock use Computer Setup to relock the lock and enable the Smart Cover Sensor The computer should automatically recognize the additional memory the next time ...

Page 20: ...AUTION Make sure you back up your personal files on the hard drive to an external storage device such as a CD before removing the hard drive Failure to do so will result in data loss After replacing the primary hard drive you will need to run the Restore Plus CD to load the HP factory installed files Locating Drive Positions Drive Positions 1 Two 5 25 inch half height bays for optional drives 2 Tw...

Page 21: ... off the computer properly through the operating system and turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices 3 Remove the access panel and front bezel 4 Disconnect the power and data cables from the back of the drive as indicated in the following illustrations Disconnecting the Optical Drive Cables ...

Page 22: ...2 12 www hp com Hardware Reference Guide Hardware Upgrades Disconnecting the Diskette Drive Cables Disconnecting the Hard Drive Cables connectors may vary ...

Page 23: ...bs secures the drives in the drive bay Lift the release tab on the latch drive bracket 1 for the drive you want to remove then slide the drive from its drive bay 2 Removing the Drives 6 Remove the four guide screws two on each side from the old drive You will need these screws to install a new drive ...

Page 24: ...x F Electrostatic Discharge Handle a drive carefully do not drop it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic fields such as monitors or speakers le Both parallel advanced technology attachment PATA and serial advanced technology attachment SATA hard drives can be installed on this computer If you ar...

Page 25: ...ere are a total of eight extra guide screws on the front of the chassis under the bezel Four have 6 32 standard threads and four have M3 metric threads Standard screws are used for hard drives and have a silver finish Metric screws are used for all other drives and have a black finish Make sure to install the appropriate guide screws into the drive 2 Slide the drive into the drive bay making sure ...

Page 26: ...m Hardware Reference Guide Hardware Upgrades 3 Reconnect the power and data cables to the drive as indicated in the following illustrations Reconnecting the Optical Drive Cables Reconnecting the Diskette Drive Cables ...

Page 27: ...Hardware Reference Guide www hp com 2 17 Hardware Upgrades Reconnecting the Hard Drive Cables connectors may vary ...

Page 28: ...oard If your system has only one SATA hard drive you must connect the hard drive to the connector labeled SATA 0 first to avoid any hard drive performance problems Hard Drive Connector Locations 5 Complete the procedure described in the Reassembling the Computer section of this chapter 1 SATA hard drive connector 2 PATA hard drive connector ...

Page 29: ...software drivers and or any software applications that were preinstalled on the computer from HP Follow the instructions in the guide included with the restore CD When the restore process has completed reinstall any personal files that you backed up before replacing the hard drive Removing or Installing an Expansion Card No tools are needed to remove replace or add an expansion card 1 If you have ...

Page 30: ...ecures the expansion card brackets and expansion slot covers in place Slide the slot cover lock away from the brackets so that they are no longer secured by the lock Releasing the Slot Cover Lock 5 Inside the computer locate the correct vacant expansion slot on the system board and remove the corresponding slot cover ...

Page 31: ...ch end and carefully rock it back and forth until the connectors pull free from the socket Pull the expansion card straight up from the socket 1 then away from the inside of the chassis 2 to release it from the chassis frame Be sure not to scrape the card against the other components Removing an Expansion Card from a Standard Expansion Socket ...

Page 32: ...hassis frame Be sure not to scrape the card against the other components Removing an AGP Card from a Socket with a Retention Mechanism 8 If not replacing the old expansion card with a new expansion card install an expansion slot cover to close the open slot Insert the metal slot cover in the opened slot and slide the slot cover lock down to secure the slot cover in place Ä CAUTION After removing a...

Page 33: ...t on the card is aligned with the open slot on the rear of the chassis 1 Gently press the card straight down into the expansion slot on the system board 2 Replacing or Adding an Expansion Card When installing an expansion card press firmly on the card so that the whole connector seats properly in the expansion card slot 10 If you are replacing an expansion card store the old card in the anti stati...

Page 34: ...pansion card bracket against the chassis slide the slot cover lock down toward the expansion card brackets and slot covers to secure them in place Securing the Expansion Cards and Slot Covers 12 Complete the procedure described in the Reassembling the Computer section of this chapter ...

Page 35: ...osition the chassis in the upright position Insert the three hooks on the right side of the bezel 1 into the rectangular holes on the chassis then rotate the bezel into place so that the three tabs on the left side of the bezel snap into the slots on the chassis 2 Replacing the Front Bezel ...

Page 36: ...are Upgrades 2 Place the side access panel in the proper position on the chassis and slide it into place 1 Ensure that the hole for the thumbscrew is aligned with the hole in the chassis and tighten the thumbscrew 2 Replacing the Side Access Panel ...

Page 37: ...of electrical shock fire or damage to the equipment do not plug telecommunications or telephone connectors into the network interface controller NIC ports 5 Turn on the computer by pressing the power button 6 If you normally lock the Smart Cover Lock use Computer Setup to relock the lock and enable the Smart Cover Sensor Refer to the Desktop Management Guide on the Documentation Library CD for mor...

Page 38: ...2 28 www hp com Hardware Reference Guide Hardware Upgrades ...

Page 39: ... 6 88 in 16 5 in 36 8 cm 17 5 cm 42 0 cm Approximate Weight 23 8 lb 10 82 kg Temperature Range Operating Nonoperating 50 to 95 F 22 to 140 F 10 to 35 C 30 to 60 C Relative Humidity noncondensing Operating Nonoperating 10 90 5 95 10 90 5 95 Maximum Altitude unpressurized Operating Nonoperating 10 000 ft 30 000 ft 3048 m 9144 m Heat Dissipation Maximum Typical 1260 BTU hr 256 BTU hr 317 kg cal hr 65...

Page 40: ... Setting 115 V 230 V Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency 90 132 VAC 100 127 VAC 50 60 Hz 180 264 VAC 200 240 VAC 50 60 Hz Power Output 240 W 240 W Rated Input Current maximum 6 A 100 VAC 3 A 200 VAC HP Compaq d338 Microtower Continued ...

Page 41: ... 1 secondary drive Device 1 is the drive connected to the cable s middle connector Device 0 is the drive connected to the cable s end connector applies only to 80 conductor ATA cables See Guidelines for Installing PATA Drives in this appendix for an example of an PATA cable HP hard drives ship with jumpers preset to cable select mode therefore no jumper setting changes on the existing or optional ...

Page 42: ...e 1 80 Conductor PATA Cable For optimal performance connect hard drives to the primary controller Connect expansion devices such as ATA optical drives and tape drives to the secondary controller Install either a third height or a half height drive into a half height bay Install guide screws to ensure that the drive lines up correctly in the drive cage Hard drives use 6 32 standard guide screws Fou...

Page 43: ...d Drive Installation Guidelines If you have only one device make sure to connect it to the Device 0 connector If you connect it to the Device 1 connector the system will not recognize the device and you may receive a no fixed disk found error message ...

Page 44: ...B 4 www hp com Hardware Reference Guide PATA Hard Drive Installation Guidelines ...

Page 45: ...o reduce the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher than 60 C 140ºF Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace the battery only with the HP spare designated for this product Ä CAUTION Before replacing the battery it is important to back up the computer CMOS settings When the battery i...

Page 46: ...he operating system then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices Then remove the computer access panel It may be necessary to remove an expansion card to gain access to the battery 3 Locate the battery and battery holder on the system board 4 Depending on the type of battery holder on the system board complete the following ...

Page 47: ... www hp com C 3 Battery Replacement Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery b When the battery pops up lift it out Removing a Coin Cell Battery Type 2 ...

Page 48: ...l Battery Type 2 After the battery has been replaced use the following steps to complete this procedure 5 Replace the computer access panel 6 Plug in the computer and turn on power to the computer 7 Reset the date and time your passwords and any special system setups using Computer Setup Refer to the Computer Setup F10 Utility Guide on the Documentation Library CD 8 If you normally lock the Smart ...

Page 49: ...ference Guide www hp com D 1 D Security Lock Provisions Installing a Security Lock The security locks displayed below and on the following page can be used to secure the Microtower computer Installing a Cable Lock ...

Page 50: ...D 2 www hp com Hardware Reference Guide Security Lock Provisions I Installing a Padlock ...

Page 51: ...ww hp com E 1 E Port Security Bracket Installing the Port Security Bracket 1 Insert the tabs on the bottom half of the port security bracket into the slots on the back of the chassis 1 and rotate the bracket toward the chassis 2 ...

Page 52: ...E 2 www hp com Hardware Reference Guide Port Security Bracket 2 Connect the cables to the computer ...

Page 53: ...Hardware Reference Guide www hp com E 3 Port Security Bracket 3 Position the top of the port security bracket over the cables 1 and rotate the the bracket into place 2 ...

Page 54: ...E 4 www hp com Hardware Reference Guide Port Security Bracket 4 The illustration below shows the proper installation ...

Page 55: ...p com E 5 Port Security Bracket Removing the Port Security Bracket 1 Loosen the captive thumbscrew 1 that secures the access panel to the computer chassis 2 Slide the access panel 2 back about 1 inch 2 5 cm then lift it off the unit ...

Page 56: ...E 6 www hp com Hardware Reference Guide Port Security Bracket 3 Push in on the tabs 1 and rotate the top of the bracket away from the computer 2 ...

Page 57: ...Hardware Reference Guide www hp com E 7 Port Security Bracket 4 Disconnect the cables from the computer ...

Page 58: ...E 8 www hp com Hardware Reference Guide Port Security Bracket 5 Push on the tabs to release the bottom of the bracket from the chassis 1 Rotate the bracket away from the chassis 2 ...

Page 59: ...n their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding Methods There are several methods for grounding Use one or more of the following methods when handling or installing electrost...

Page 60: ...ive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding contact an HP authorized dealer reseller or service provider For more information on static electricity contact an HP authorized dealer reseller or service provider ...

Page 61: ...ly against the front of the desktop unit as this also restricts airflow Keep the computer away from excessive moisture direct sunlight and extremes of heat and cold For information about the recommended temperature and humidity ranges for the computer refer to Appendix A Specifications in this guide Keep liquids away from the computer and keyboard Never cover the ventilation slots on the monitor w...

Page 62: ...n wait at least one hour before you turn off the power If you operate the unit immediately it may malfunction while reading Avoid placing the drive in a location that is subject to high humidity extreme temperatures mechanical vibration or direct sunlight Cleaning Clean the panel and controls with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Never spray cleanin...

Page 63: ...k diskette into the diskette drive to protect the drive while in transit Do not use a diskette on which you have stored or plan to store data 4 Turn off the computer and external devices 5 Disconnect the power cord from the electrical outlet then from the computer 6 Disconnect the system components and external devices from their power sources then from the computer Ensure that all boards are seat...

Page 64: ...G 4 www hp com Hardware Reference Guide Routine Computer Care and Shipping Preparation ...

Page 65: ...ifications A 1 D DDR SDRAM 2 5 DIMMs 2 5 diskette drive activity light 1 2 eject button 1 2 installing 2 10 locating 2 10 drive positions 2 10 DVD R RW drive installing 2 10 locating 2 10 DVD ROM drive installing 2 10 locating 2 10 E electrostatic discharge F 1 expansion card installation 2 19 expansion slots 2 20 F front bezel removing 2 4 replacing 2 25 front panel components 1 2 H hard drive ac...

Page 66: ...l drive ATA B 2 optical drives activity light 1 2 defined 1 2 eject button 1 2 installing 2 14 locating 2 10 removing 2 11 P PATA See hard drive PCI card See expansion card power button 1 2 cord 2 2 2 27 light 1 2 R rear panel components 1 3 removing computer access panel 2 2 drives 2 11 expansion card 2 19 front bezel 2 4 restoring software 2 19 S SATA See hard drive security lock 2 2 D 1 serial ...

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