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HP Compaq 6910p, Maintenance And Service Manual

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HP Compaq 6910p Maintenance And Service Manual Download Page 37

Description

Spare part number

●

Phillips PM2.5×3.0 screw

●

Phillips PM2.0×10.0 captive screw

●

Phillips PM2.0×6.0 screw

●

Phillips PM2.0×5.0 captive screw

●

Phillips PM2.0×3.0 screw

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Torx T8M2.5×11.0 captive screw

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Torx T8M2.5×11.0 screw

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Torx T8M2.5×7.0 screw

Sequential part number listing

Spare part

number

Description

325814-001

Nylon carrying case

366143-001

External MultiBay II

366144-001

External MultiBay II power cable and stand

367456-001

HP Extended Life Battery

373314-001

MultiBay II 8X DVD-ROM Drive

373315-001

MultiBay II 24X DVD/CD-RW Combo Drive

374803-001

HP Docking Station

380089-001

HP Docking Station Miscellaneous Plastics Kit

403811-001

Power cord for use in the United States

403811-011

Power cord for use in Australia

403811-021

Power cord for use in Europe, the Middle East, and Africa

403811-031

Power cord for use in the United Kingdom

403811-061

Power cord for use in Italy

403811-081

Power cord for use in Denmark

403811-111

Power cord for use in Switzerland

403811-291

Power cord for use in Japan

403811-AA1

Power cord for use in the People's Republic of China

403811-AB1

Power cord for use in Taiwan

403811-AD1

Power cord for use in Korea

403811-BB1

Power cord for use in Israel

403811-D61

Power cord for use in India

Sequential part number listing 29

Summary of Contents for Compaq 6910p

Page 1: ...HP Compaq 6910p Notebook PC Maintenance and Service Guide ...

Page 2: ...e either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as ...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...r major components 18 Plastics Kit 25 Cable Kit 26 Mass storage devices 27 Miscellaneous parts 28 Sequential part number listing 29 4 Removal and replacement procedures Preliminary replacement requirements 35 Tools required 35 Service considerations 35 Plastic parts 35 Cables and connectors 36 Drive handling 36 Grounding guidelines 37 Electrostatic discharge damage 37 Packaging and transporting gu...

Page 6: ...g Computer Setup 92 Navigating and selecting in Computer Setup 92 Restoring factory settings in Computer Setup 92 Computer Setup menus 93 File menu 93 Security menu 94 Diagnostics menu 94 System Configuration menu 95 6 Specifications Computer specifications 97 14 1 inch WXGA display specifications 98 Hard drive specifications 99 Primary 6 cell Li ion battery specifications 100 DVD RW and CD RW Dou...

Page 7: ...eating recovery points 132 Scheduling backups 132 Performing a recovery 133 Performing a recovery from the recovery discs 133 Performing a recovery from the hard drive 133 Initiating a recovery in Windows 134 Initiating a recovery from the hard drive recovery partition 134 9 Backup and recovery in Windows XP Creating recovery discs 135 Backing up your information 136 When to back up 136 Backup sug...

Page 8: ...rk 143 S Video out 144 Universal Serial Bus 144 11 Power cord set requirements Requirements for all countries and regions 145 Requirements for specific countries and regions 146 12 Recycling Battery 147 Display 147 Index 153 viii ...

Page 9: ...Northbridge Intel PM965 with up to 800 Mhz FSB with iAMT support Northbridge Intel GM965 with up to 800 Mhz FSB with iAMT support Southbridge Intel ICH8 M enhanced Graphics ATI M64S PCI Express 64 bit VRAM bus 128 MB GDDR3 video memory 256 MB Hypermemory 64 MB GDDR3 video memory 256 MB Hypermemory Intel Crestline Graphics Media Accellerator Unified Memory Architecture UMA integrated with shared vi...

Page 10: ... MB dual channel 2048 MB total system memory 2048 MB 1 1024 MB 2 dual channel 1536 MB total system memory 1024 MB 512 MB dual channel 1024 MB total system memory 1024 MB 1 512 MB 2 dual channel 512 MB total system memory 512 MB 1 Hard drives Supports all 9 5 mm 2 5 inch hard drives Serial ATA The following hard drives are available 160 GB 5400 rpm 120 GB 5400 rpm 100 GB 7200 rpm 80 GB 7200 and 540...

Page 11: ...ower down S4 S5 wake on LAN on AC power only Wireless Integrated wireless options by way of wireless module Wireless local area network WLAN options Broadcom 802 11a b g n Broadcom 802 11a b g Broadcom 802 11b g Intel 802 11a b g n Intel 802 11a b g 3 WLAN antennas built into display panel Wireless wide area network WWAN options Evolution data optimized EVDO WWAN module High speed downlink packet ...

Page 12: ...rting 1600 1200 external resolution 75 Hz hot plug unplug and auto detect Docking Docking support Keyboard pointing devices Spill resistant keyboard with embedded numeric keypad TouchPad and fingerprint reader Taps enabled as default Two way scrolling Windows Vista hardware Start button Power requirements Primary batteries 6 cell 5 10 Ah Li ion battery 55 Wh 6 cell 2 20 Ah Li ion battery 47 Wh Tra...

Page 13: ...rd reader bezel snap in Trusted platform module TPM 1 2 on system board Operating system Preinstalled Windows Vista Home Basic 32 bit Windows Vista Business 32 and 64 bit Windows XP Professional FreeDOS Certified SuSe Linux Enterprise Desktop SLED 10 Novell Serviceability End user replaceable parts AC adapter Hard drive Memory module MultiBay II device Primary battery SIM WLAN module WWAN module 5...

Page 14: ...6 Chapter 1 Product description ...

Page 15: ...ss the button to shut down the computer When the computer is in the Sleep state Windows Vista or in Standby Windows XP press the button briefly to exit the Sleep state or Standby When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 second...

Page 16: ...set up in order to establish a wireless connection 4 Presentation button select models only Starts the presentation feature 5 Volume mute button select models only Mutes and restores speaker sound 6 Volume scroll zone select models only Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume You can also tap the minus sign on the scroll zone to d...

Page 17: ...d in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 num lock key Enables numeric lock turns on the embedded numeric keypad and turns on the num lock light Top components 9 ...

Page 18: ... pointer and selects or activates items on the screen 4 Left and right TouchPad buttons Function like the left and right buttons on an external mouse 5 TouchPad scroll zone Scrolls up or down This table describes factory settings View or change pointing device preferences as follows In Windows Vista select Start Control Panel Hardware and Sound Mouse In Windows XP select Start Control Panel Printe...

Page 19: ...is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches ...

Page 20: ...nal MultiBay II to the computer The MultiBay II must also be connected to an external power source 3 1394 port select models only Connects an optional IEEE 1394 or 1394a device such as a camcorder 4 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 5 Audio out headphone jack Produces computer sound when connected to optional po...

Page 21: ...may not prevent the computer from being mishandled or stolen 2 Battery bay Holds a battery 3 Power connector Connects an AC adapter or an optional power adapter 4 S Video out jack Connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card 5 External monitor port Connects an external VGA monitor or projector Rear components 13 ...

Page 22: ...aries by model 3 USB port Connects USB 1 1 and 2 0 compliant devices to the computer using a standard USB cable or connects an optional External MultiBay II to the computer The MultiBay II must also be connected to an external power source 4 RJ 45 network jack Connects an optional network cable 5 RJ 11 modem jack Connects the modem cable 14 Chapter 2 External component identification ...

Page 23: ...cts an optional accessory battery 6 Hard drive bay Holds the hard drive 7 Bluetooth module compartment select models only Contains a Bluetooth device 8 Memory module compartment Contains the memory module slot 9 WLAN module compartment Contains the WLAN module slot CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer b...

Page 24: ...16 Chapter 2 External component identification ...

Page 25: ...ustrated parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial number location 17 ...

Page 26: ...Computer major components 18 Chapter 3 Illustrated parts catalog ...

Page 27: ...ech Republic 446448 221 Denmark 446448 081 France 446448 051 French Canada 446448 121 Germany 446448 041 Greece 446448 151 Hungary 446448 211 Iceland 446448 DD1 International 446448 021 Israel 446448 BB1 Italy 446448 061 Japan 446448 291 Korea 446448 AD1 Latin America 446448 161 Norway 446448 091 Portugal 446448 131 Russia 446448 251 Saudi Arabia 446448 171 Slovakia 446448 231 Slovenia 446448 BA1 ...

Page 28: ...r 9c Memory module compartment cover 9d WLAN module compartment cover 9e Bluetooth module compartment cover 10 PC Card assembly 446437 001 11 Smart card reader board 446793 001 12 Modem module includes modem module cable 446433 001 13 Memory modules 667 MHz PC2 5300 1 DIMM 2048 MB 446430 001 1024 MB 446429 001 512 MB 446431 001 14 WWAN modules Verizon EVDO WWAN module 418860 001 Cingular HSPDA WWA...

Page 29: ...include hard drive bracket and connector 160 GB 5400 rpm 446411 001 120 GB 5400 rpm 446413 001 100 GB 7200 rpm 446412 001 80 GB 7200 rpm 446415 001 80 GB 5400 rpm 446414 001 23 MultiBay II devices include bezel DVD RW and CD RW Double Layer Combo Drive 446409 001 DVD CD RW Combo Drive 446410 001 DVD ROM Drive 446408 001 24 Batteries 6 cell 5 10 Ah Li ion 446399 001 4 cell 2 55 Ah Li ion 446398 001...

Page 30: ...and Vietnam 441086 001 For use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia and Montenegro Singapore Slovakia...

Page 31: ...kistan 407576 002 For use in Ecuador Haiti Honduras Pakistan the People s Republic of China Peru Qatar South Korea Uruguay and Venezuela 407576 003 For use in Japan 407576 291 802 11a b g Intel WLAN modules For use in Antigua Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Hait...

Page 32: ...a Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solom...

Page 33: ...e cover includes 2 captive screws secured by C clips 3 Memory module compartment cover includes 1 captive screw secured by a C clip 4 WLAN module compartment cover includes 1 captive screw secured by a C clip 5 Bluetooth module compartment cover includes 1 captive screw secured by a C clip Plastics Kit 25 ...

Page 34: ... Description Spare part number Cable Kit 446406 001 1 Pointing stick cable 2 TouchPad cable 3 Audio cable 4 Modem module cable includes RJ 11 connector 5 Bluetooth module cable 26 Chapter 3 Illustrated parts catalog ...

Page 35: ...0 GB 5400 rpm 446411 001 120 GB 5400 rpm 446412 001 100 GB 7200 rpm 446412 001 80 GB 7200 rpm 446415 001 80 GB 5400 rpm 446414 001 2 MultiBay II devices include bezel DVD RW and CD RW Double Layer Combo Drive 446409 001 DVD CD RW Combo Drive 446410 001 DVD ROM Drive 446408 001 Mass storage devices 27 ...

Page 36: ...arrying case 325814 001 Power cords For use in the United States 403811 001 For use in Australia 403811 011 For use in Europe the Middle East and Africa 403811 021 For use in the United Kingdom 403811 031 For use in Italy 403811 061 For use in Denmark 403811 081 For use in Switzerland 403811 111 For use in Japan 403811 291 For use in the People s Republic of China 403811 AA1 For use in Taiwan 4038...

Page 37: ...D RW Combo Drive 374803 001 HP Docking Station 380089 001 HP Docking Station Miscellaneous Plastics Kit 403811 001 Power cord for use in the United States 403811 011 Power cord for use in Australia 403811 021 Power cord for use in Europe the Middle East and Africa 403811 031 Power cord for use in the United Kingdom 403811 061 Power cord for use in Italy 403811 081 Power cord for use in Denmark 403...

Page 38: ...e Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Ke...

Page 39: ...imor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Lib...

Page 40: ...55 Ah battery 446399 001 6 cell 5 10 Ah Li ion battery 446400 001 RTC battery 446401 001 Switch cover 446402 001 System board for use with heat sink spare part number 446447 001 video memory is shared with main system memory 446403 001 System board for use with heat sink spare part number 446446 001 includes 128 MB of discrete video memory 446404 001 System board for use with heat sink spare part ...

Page 41: ...6446 001 Heat sink for use with system board spare part numbers 446403 001 and 446404 001 446447 001 Heat sink For use with system board spare part number 446402 001 446448 001 Keyboard for use in the United States 446448 021 Keyboard for use in the Netherlands and Europe 446448 031 Keyboard for use in the United Kingdom 446448 041 Keyboard for use in Germany 446448 051 Keyboard for use in France ...

Page 42: ...n Belgium 446448 AB1 Keyboard for use in Taiwan 446448 AD1 Keyboard for use in Korea 446448 B71 Keyboard for use in Sweden 446448 BA1 Keyboard for use in Slovenia 446448 BB1 Keyboard for use in Israel 446448 DD1 Keyboard for use in Iceland 446680 001 Rubber Kit includes 6 computer feet in 2 different sizes and 2 base enclosure screw covers 446793 001 Smart card reader board 34 Chapter 3 Illustrate...

Page 43: ...ections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply...

Page 44: ...erting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in...

Page 45: ... Keep components in their electrostatic safe containers until you area ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The f...

Page 46: ...nd that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field...

Page 47: ...e between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistanc...

Page 48: ... to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the real time clock RTC battery see RTC battery on page 60 6 Wait approximately 5 minutes 7 Replace the RTC battery and reassemble the computer 8 Connect AC power to the computer Do ...

Page 49: ...t must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Serial number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Component replacement procedures 41 ...

Page 50: ...Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latches 1 to release the battery 3 Remove the battery 2 from the ...

Page 51: ...uter is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 Remove the SIM 1 Press in on the SIM 1 The mod...

Page 52: ... then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 Remove the display inverter 1 Turn the computer right side up with the front toward you 2 Open the c...

Page 53: ...1 from the display enclosure as far as the display panel cable and backlight cable allow 8 Disconnect the display panel cable 2 and the backlight cable 3 from the display inverter 9 Remove the display inverter Reverse this procedure to install the display inverter Component replacement procedures 45 ...

Page 54: ...irst unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0 5 0 captive screws 1 that secure the hard drive cover to the computer 3 Lift the right side of the hard drive cover 2 swing it to left and remove the...

Page 55: ...the hard drive bracket remove the two Phillips PM3 0 3 0 hard drive bracket screws 1 from each side of the hard drive 8 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Component replacement procedures 47 ...

Page 56: ...r If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 Remove the...

Page 57: ...d in the Plastics Kit spare part number 446439 001 4 Remove the Bluetooth module 1 from the computer 5 Disconnect the Bluetooth module cable 2 from the module 6 Remove the Bluetooth module Reverse this procedure to reassemble and install the Bluetooth module Component replacement procedures 49 ...

Page 58: ...computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 Remove the expansion memory module 1 Loosen the Phillips PM2 0 5 0 captive screw 1 that secures the memory module compartment cover to the computer 2 Lift the right side of the cover 2 swing it to the right and remove the cover The memory m...

Page 59: ...module away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module slot Reverse this procedure to install the expansion memory module Component replacement procedures 51 ...

Page 60: ... Sri Lanka St Kitts Nevis St Lucia St Vincent Grenada Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay Uzbekistan Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 441531 002 For use in Japan 441531 291 802 11a b g n Intel WLAN modules For use in Antigua and Barb...

Page 61: ...a Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan the United States Uruguay Venezuela and Vietnam 441082 001 For use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembour...

Page 62: ...Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St...

Page 63: ...ble is connected to the WLAN module Aux terminal If the computer is equipped with an 802 11a b g n WLAN module the yellow WLAN antenna cable 2 is connected to the middle terminal on the WLAN module 4 Remove the two Phillips PM2 0 3 0 screws 3 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 5 Remove the WLAN module 4 by pulling the m...

Page 64: ...ter 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 Remove the optical drive 1 Position the computer with the left side toward you 2 If present remove the Phillips PM2 5 5 0 screw 1 that secures the MultiBay II device to the computer 3 Push in on the right...

Page 65: ...States 446448 021 446448 091 446448 131 446448 251 446448 171 446448 231 446448 BA1 446448 071 446448 B71 446448 111 446448 AB1 446448 281 446448 141 446448 031 446448 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all ex...

Page 66: ... you The tabs are located between the esc and f1 keys between the f4 and f5 keys between the f8 and f9 keys and between the f12 and scroll keys 6 Lift the rear edge of the keyboard 2 and swing it toward you until it rests on the palm rest 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board 58 Chapter 4...

Page 67: ...lace the pointing stick cable turn the keyboard upside down with the bottom of the keyboard toward you 11 Release the ZIF connector 1 to which the pointing stick cable is attached and disconnect the cable 2 from the keyboard The pointing stick cable is included in the Cable Kit spare part number 446406 001 Reverse this procedure to install the keyboard Component replacement procedures 59 ...

Page 68: ...operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Release the keyboard see Keyboard on page 57 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 2 ...

Page 69: ...computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Release the keyboard see Keyboard on page 57 Remove the primary memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the c...

Page 70: ... from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Release the keyboard see Keyboard on page 57 Remove the modem module 1 Remove the two Phillips PM2 0 6 0 screws 1 that secure the modem module to the computer 2 Lift the modem module 2 straight up to disconnect it from the syste...

Page 71: ...from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Release the keyboard see Keyboard on page 57 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module...

Page 72: ...ng the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the keyboard see Keyboard on page 57 Remove the switch cover 1 Close the computer 2 Turn the computer upside down with the rear panel toward you 3 Remove the two Torx T8M2 5 11 0 screws 1 and the three Phillips PM2 0 2 0 screws 2 that secure the switch cover to the computer 4 Turn the computer right side up wi...

Page 73: ...upside down with the bottom of the switch cover toward you 10 Remove the Phillips PM2 5 3 0 screw 1 that secures the power button board to the switch cover 11 Remove the power button board 2 The power button board is available using spare part number 446438 001 Reverse this procedure to install the power button board and switch cover Component replacement procedures 65 ...

Page 74: ...age 57 6 Remove the switch cover see Switch cover on page 64 Remove the fan assembly 1 Disconnect the fan cable 1 from the system board 2 Remove the Phillips PM2 5 7 0 screw 2 that secures the fan assembly to the computer 3 Remove the fan assembly 3 Reverse this procedure to install the fan assembly NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and ri...

Page 75: ...ou are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the key...

Page 76: ...d from the surfaces of the heat sink 1 and the processor 2 and system board components 3 and 4 each time the heat sink is removed Thermal material is included with all heat sink and processor spare part kits Reverse this procedure to install the heat sink 68 Chapter 4 Removal and replacement procedures ...

Page 77: ...he computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Release the keyboard see Keyboard on page 57 6 Remove the switch cover see Switc...

Page 78: ...ove it NOTE The gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor 70 Chapter 4 Removal and replacement procedures ...

Page 79: ...nect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 52 6 Remove the following components a Keyboard see Keyboard on page 5...

Page 80: ...the front toward you 4 Open the computer as far as possible 5 Disconnect the display panel cable 1 from the system board 6 Remove the wireless antenna cables from the routing channels 2 and clips 3 built into the top cover 7 Remove the two Torx T8M2 5 7 0 screws 1 that secure the display assembly to the computer 72 Chapter 4 Removal and replacement procedures ...

Page 81: ...rubber screw covers on the display bezel top edge 2 Two rubber screw covers one the display bezel bottom edge 3 Four Torx T8M2 5 6 0 screws 10 Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure Component replacement procedures 73 ...

Page 82: ...001 CAUTION When installing the display assembly be sure that the wireless antenna cable routed out of the display left hinge is routed and arranged properly This antenna cable has a grounding sleeve 1 and an exposed section of cable 2 The grounding sleeve must completely cover the exposed section of cable and must be in contact with the grounding clip 3 on the left display hinge Failure to follow...

Page 83: ...ction of cable 2 A piece of metallic grounding tape 3 must be used to secure the cables to the flat section 4 of the display right hinge This grounding tape must make contact with the grounding sleeves Failure to follow these routing instructions can result in degradation of the computer s WLAN and WWAN performance Reverse this procedure to reassemble and install the display assembly Component rep...

Page 84: ...r from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Hard drive see Hard drive on page 46 b MultiBay II device see MultiBay II device on page 56 c Keyboard see Keyboard on page 57 d Switch cover see Switch cover on page 64 e Display assembly see ...

Page 85: ... Nine Torx T8M2 5 11 0 screws 3 One Torx T8M2 5 7 0 screw 3 Turn the computer right side up with the front toward you 4 Disconnect the following cables from the system board 1 TouchPad cable 2 Fingerprint reader board cable 3 Smart card reader board cable 5 Remove the microphone receiver 1 from the clip built into the top cover Component replacement procedures 77 ...

Page 86: ...hat secure the top cover to the computer 8 Lift the rear edge of the top cover 1 until it disengages from the base enclosure 9 Swing the rear edge 2 of the top cover toward you until it rests at an angle 10 Lift the top cover 3 straight up and remove it 78 Chapter 4 Removal and replacement procedures ...

Page 87: ...mputer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Hard drive see Hard drive on page 46 b MultiBay II device see MultiBay II device on page 56 c Keyboard see Keyboard on page 57 d Switch cover see Switch cover on page 64 e Display assembly see Display assem...

Page 88: ...sengaging the hooks 1 on the PC Card assembly from the tabs on the smart card reader board 4 Remove the PC Card assembly 2 from the smart card reader board The PC Card assembly is available using spare part number 446437 001 5 If it is necessary to replace the microphone and cable disconnect the microphone cable 1 from the system board 80 Chapter 4 Removal and replacement procedures ...

Page 89: ...microphone and cable 2 The microphone is available using spare part number 446432 001 Reverse this procedure to install the smart card reader board PC Card assembly and microphone Component replacement procedures 81 ...

Page 90: ... outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Hard drive see Hard drive on page 46 b MultiBay II device see MultiBay II device on page 56 c Keyboard see Keyboard on page 57 d Switch cover see Switch cover on page 64 e Display assembly see Display assembly on page 71 f Top cover see Top cover on page 76 R...

Page 91: ...ging the AC Adapter from the computer 4 Remove the battery see Battery on page 42 5 Remove the following components a Hard drive see Hard drive on page 46 b Bluetooth module see Bluetooth module on page 48 c MultiBay II device see MultiBay II device on page 56 d Keyboard see Keyboard on page 57 e Switch cover see Switch cover on page 64 f Fan assembly see Fan assembly on page 66 g Heat sink see He...

Page 92: ...board 1 Turn the computer upside down with the front toward you 2 Remove the two Phillips PM2 0 6 0 screws on each side of the hard drive connector that secure the system board to the base enclosure 3 Turn the computer right side up with the front toward you 4 Remove the audio cable 1 from the space between the base enclosure and the system board The audio board cable is available in the Cable Kit...

Page 93: ...n the Cable Kit spare part number 446406 001 6 Disconnect the modem module cable 1 from the system board The modem module cable is available in the Cable Kit spare part number 446406 001 7 Release the ZIF connector 2 to which the LED board cable is attached and disconnect the LED board cable 3 from the system board Component replacement procedures 85 ...

Page 94: ...hat secure the system board to the base enclosure 9 Use the optical drive connector 1 to lift the right side of the system board 2 until it rests at an angle 10 Remove the system board 3 by sliding it away from the base enclosure at an angle 86 Chapter 4 Removal and replacement procedures ...

Page 95: ...If it is necessary to replace the modem module cable remove the RJ 11 connector 1 from the clip built into the base enclosure 13 Remove the modem module cable 2 from the clips and routing channels built into the base enclosure The modem module cable is included in the Cable Kit spare part number 446406 001 Reverse the preceding procedure to install the system board Component replacement procedures...

Page 96: ...ponents a Hard drive see Hard drive on page 46 b Bluetooth module see Bluetooth module on page 48 c MultiBay II device see MultiBay II device on page 56 d Keyboard see Keyboard on page 57 e Switch cover see Switch cover on page 64 f Fan assembly see Fan assembly on page 66 g Heat sink see Heat sink on page 67 h Display assembly see Display assembly on page 71 i Top cover see Top cover on page 76 j...

Page 97: ...2 Remove the MultiBay II eject assembly 2 from the base enclosure Reverse this procedure to install the MultiBay II eject assembly Component replacement procedures 89 ...

Page 98: ...90 Chapter 4 Removal and replacement procedures ...

Page 99: ... by your computer NOTE Pointing devices are not supported in Computer Setup You must use the keyboard to navigate and make selections NOTE An external keyboard connected by USB can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup 1 Turn on or restart the computer 2 Before Windows opens and while the F10 ROM Based Setup message is displayed in the lower left...

Page 100: ...ces use the arrow keys to select File Ignore Changes and Exit Then follow the instructions on the screen To save your preferences and exit Computer Setup use the arrow keys to select File Save Changes and Exit Then follow the instructions on the screen Your preferences go into effect when the computer restarts Restoring factory settings in Computer Setup To return all settings in Computer Setup to...

Page 101: ... cache and memory size system ROM video revision and keyboard controller version Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save ch...

Page 102: ...bedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software Help NOTE You must have a setup password to change this setting System IDs Enter user defined computer asset tracking number and ownership tag Disk Sanitizer Run Disk Sanitizer to destroy all existing data on...

Page 103: ...s the following Use of a USB keyboard mouse and hub in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer or to an optional docking device select models only Select a parallel port mode EPP Enhanced Parallel Port standard bidirectional or ECP Enhanced Cap...

Page 104: ...le disable the ambient light sensor Port Options Enable disable the serial port Enable disable the parallel port Enable disable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Enable disable the 1394 port Enable disable the cardbus slot Enable disable the ExpressCard slot Enable...

Page 105: ...o optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoper...

Page 106: ...display specifications Metric U S Dimensions Height 21 3 cm 8 40 in Width 28 5 cm 11 20 in Diagonal 35 8 cm 14 10 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 259 0 259 mm Format 1440 900 Configuration RGB vertical stripe Backlight CCFT Character display 80 25 Total power consumption 6 5 W Viewing angle 45 horizontal 15 35...

Page 107: ...g setting Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 312 560 640 234 420 480 195 350 400 156 280 320 Disc rotational speed 5400 rpm 5400 rpm 7200 rpm 7200 and 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive ...

Page 108: ...0 79 in Width 20 3 cm 7 99 in Depth 5 3 cm 2 09 in Weight 0 34 kg 0 75 lb Energy Voltage 14 4 V Amp hour capacity 2 2 Ah and 2 55 Ah Watt hour capacity 47 Wh and 55 Wh Temperature Operating 5 C to 45 C 41 F to 113 F Nonoperating 0 C to 60 C 32 F to 140 F 100 Chapter 6 Specifications ...

Page 109: ...tandard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 μm Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB ...

Page 110: ... and CD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 μm Access time CD DVD Random 110 ms 130 ms Full stroke 210 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 3 600 KB sec 24X CD R 3 600 KB sec 24X CD RW 3 600 KB sec Transfer...

Page 111: ... disc 12 cm 4 72 in 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 μm Access time CD DVD Random 100 ms 125 ms Full stroke 175 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate ...

Page 112: ...ion DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 104 Chapter 6 Specifications ...

Page 113: ...r 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11 Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel ...

Page 114: ...62 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 I O Address hex System Function shipping configuration 0A2 0BF Unused 0C0 0DF DMA controller no 2 0E0 0EF Unused 0F0 0F1 Coprocessor busy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed dis...

Page 115: ...77 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI ...

Page 116: ...C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 04800000 07FFFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS 108 Chapter 6 Specifications ...

Page 117: ...section provides specification and reference information for the screws and screw locks used in the computer All screws and screw locks listed in this section are available in the Screw Kit spare part number 446444 001 109 ...

Page 118: ...cover by C clips 2 One screw that secures the Bluetooth module compartment cover to the computer screw is captured on the cover by a C clip 3 One screw that secures the memory module compartment cover to the computer screw is captured on the cover by a C clip 4 One screw that secures the WLAN module compartment cover to the computer screw is captured on the cover by a C clip 110 Chapter 7 Screw li...

Page 119: ...lips PM2 5 13 0 captive screw Color Quantity Length Thread Head diameter Silver 1 13 0 mm 2 5 mm 6 0 mm Where used One screw that secures the hard drive to the computer Phillips PM2 5 13 0 captive screw 111 ...

Page 120: ...Phillips PM3 0 3 0 screw Color Quantity Length Thread Head diameter Silver 4 3 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive bracket to the hard drive 112 Chapter 7 Screw listing ...

Page 121: ... Quantity Length Thread Head diameter Silver 6 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the WLAN module to the system board Where used 2 screws that secure the WWAN module to the system board Phillips PM2 0 3 0 screw 113 ...

Page 122: ...Where used 2 screws that secure the system board to the base enclosure 114 Chapter 7 Screw listing ...

Page 123: ... Quantity Length Thread Head diameter Black 2 5 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the MultiBay II device to the computer 2 One screw that secures the display assembly to the computer Phillips PM2 5 5 0 screw 115 ...

Page 124: ...Torx T8M2 5 11 0 captive screw Color Quantity Length Thread Head diameter Black 3 11 0 mm 2 5 mm 5 0 mm Where used 3 screws that secure the keyboard to the computer 116 Chapter 7 Screw listing ...

Page 125: ...or Quantity Length Thread Head diameter Black 13 11 0 mm 2 5 mm 5 0 mm Where used 1 Two screws that secure the switch cover to the computer 2 Two screws that secure the display assembly to the computer Torx T8M2 5 11 0 screw 117 ...

Page 126: ...Where used 9 screws that secure the top cover to the computer 118 Chapter 7 Screw listing ...

Page 127: ...Phillips PM2 0 6 0 screw Color Quantity Length Thread Head diameter Silver 5 6 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the modem module to the system board Phillips PM2 0 6 0 screw 119 ...

Page 128: ...Where used 2 screws that secure the system board to the base enclosure Where used One screw that secures the MultiBay II eject assembly to the base enclosure 120 Chapter 7 Screw listing ...

Page 129: ...ips PM2 0 2 0 broad head screw Color Quantity Length Thread Head diameter Black 3 2 0 mm 2 0 mm 7 0 mm Where used 3 screws that secure the switch cover to the computer Phillips PM2 0 2 0 broad head screw 121 ...

Page 130: ...Phillips PM2 5 3 0 screw Color Quantity Length Thread Head diameter Silver 2 3 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the power button board to the switch cover 122 Chapter 7 Screw listing ...

Page 131: ...or Quantity Length Thread Heat width Black 8 7 0 mm 2 5 mm 5 0 mm Where used One screw that secures the fan assembly to the computer Where used 2 screws that secure the display assembly to the computer Torx T8M2 5 7 0 screw 123 ...

Page 132: ... 2 screws that secure the display assembly to the computer Where used One screw that secures the top cover to the computer Where used 2 screws that secure the top cover to the computer 124 Chapter 7 Screw listing ...

Page 133: ...ps PM2 0 10 0 captive screw Color Quantity Length Thread Head diameter Silver 4 10 0 mm 2 0mm 5 0 mm Where used 4 captive screws that secure the heat sink to the computer Phillips PM2 0 10 0 captive screw 125 ...

Page 134: ...tity Length Thread Head diameter Silver 6 6 0 mm 2 5 mm 5 0 mm Where used 4 screws that secure the display bezel to the display assembly Where used 2 screws that secure the display hinges to the display panel 126 Chapter 7 Screw listing ...

Page 135: ...Phillips PM2 5 4 0 screw Color Quantity Length Thread Head diameter Silver 2 4 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the display hinges to the display panel Phillips PM2 5 4 0 screw 127 ...

Page 136: ...128 Chapter 7 Screw listing ...

Page 137: ...discs are not compatible with HP Backup Recovery Manager The computer must be connected to AC power during the process Only one set of the recovery discs can be created per computer Number each disc before inserting it into the optical drive of the computer If necessary you can cancel the disc creation before you have finished creating the recovery discs The next time you select Create a set of re...

Page 138: ...covery discs using HP Backup Recovery Manager Create system recovery points using HP Backup Recovery Manager and periodically copy them to disc Store personal files in the Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can ...

Page 139: ... Backing up the entire hard drive When you perform a complete backup of the hard drive you are saving the full factory image including the Windows operating system software applications and all personal files and folders NOTE A copy of the entire hard drive image can be stored on another hard drive on a network drive or on recovery discs that you create NOTE This process may take over an hour depe...

Page 140: ...Recovering to an earlier recovery point does not affect data files or e mails created since that recovery point To create a system recovery point 1 Select Start All Programs HP Backup Recovery Backup Recovery Manager 2 Click Next 3 Click Create or manage backups and then click Next 4 Click Create or manage Recovery Points and then click Next 5 Follow the on screen instructions Scheduling backups U...

Page 141: ... system recovery With HP Backup Recovery Manager you can recover your full factory image if you experience system failure or instability HP Backup Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create Performing a recovery from the recovery discs To perform a recovery from the recovery discs follow these steps 1 Back up all personal files 2 ...

Page 142: ... click Next 5 Follow the on screen instructions Initiating a recovery from the hard drive recovery partition To initiate a recovery from the hard drive recovery partition follow these steps 1 Back up all personal files 2 Restart the computer and then press f11 before the Windows operating system loads 3 Click a recovery option and then click Next 4 Follow the on screen instructions 134 Chapter 8 B...

Page 143: ...ry Manager The computer must be connected to AC power during the process Only one set of the recovery discs can be created per computer Number each disc before inserting it into the optical drive of the computer If necessary you can cancel the disc creation before you have finished creating the recovery discs The next time you select Create factory software recovery CDs or DVDs to recover the syst...

Page 144: ...very discs using HP Backup and Recovery Manager Create system recovery points using HP Backup and Recovery Manager and periodically copy them to disc Store personal files in the My Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen ...

Page 145: ...tions Backing up the entire hard drive When you perform a complete backup of the hard drive you are saving the full factory image including the Windows operating system software applications and all personal files and folders NOTE A copy of the entire hard drive image can be stored on another hard drive on a network drive or on recovery discs that you create NOTE This process may take over an hour...

Page 146: ...rlier recovery point does not affect data files or e mails created since that recovery point To create a system recovery point 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Create or manage Recovery Points and then click Next 5 Follow the on screen instructio...

Page 147: ... system recovery With HP Backup and Recovery Manager you can recover your full factory image if you experience system failure or instability HP Backup and Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create Performing a recovery from the recovery discs To perform a recovery from the recovery discs follow these steps 1 Back up all personal ...

Page 148: ...re system and then click Next 5 Follow the on screen instructions Initiating a recovery from the hard drive recovery partition To initiate a recovery from the hard drive recovery partition follow these steps 1 Back up all personal files 2 Restart the computer and then press f11 before the Windows operating system loads 3 Click a recovery option and then click Next 4 Follow the on screen instructio...

Page 149: ...tor pin assignments Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio out headphone 141 ...

Page 150: ... Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 142 Chapter 10 Connector pin assignments ...

Page 151: ...RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused RJ 11 modem 143 ...

Page 152: ...signal 2 Composite video signal 3 S VHS intensity Y signal 4 S VHS color ground 5 TV CD 6 S VHS intensity ground 7 Composite video ground Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 144 Chapter 10 Connector pin assignments ...

Page 153: ...ts listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal vol...

Page 154: ...ust be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standar...

Page 155: ...When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web ...

Page 156: ... 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 148 Chapter 12 Recycling ...

Page 157: ...ssembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 149 ...

Page 158: ...splay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 150 Chapter 12 Recycling ...

Page 159: ...l 16 Turn the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel Display 151 ...

Page 160: ...panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 152 Chapter 12 Recycling ...

Page 161: ...order 95 bottom components 15 buttons info 8 power 7 presentation 8 volume mute 8 wireless 8 C Cable Kit contents 26 spare part number 20 26 32 cables service considerations 36 carrying case spare part number 28 29 chipset product description 1 CMOS clearing 40 components bottom 15 buttons 7 fingerprint reader 7 front 11 keys 9 left side 12 pointing devices 10 rear 13 right side 14 top 7 computer ...

Page 162: ...ion keys 9 G graphics product description 1 grounding equipment and methods 39 H hard drive location 15 precautions 36 product description 2 removal 46 spare part numbers 21 27 32 46 specifications 99 hard drive backup 131 137 hard drive bay 15 hard drive bracket removal 47 hard drive cover illustrated 25 removal 46 hard drive recovery 133 139 hard drive test 94 headphone jack location 12 pin assi...

Page 163: ...36 product description 2 removal 56 spare part numbers 21 27 28 29 32 56 specifications 101 102 103 P packing guidelines 38 panels product description 1 parallel port mode 95 password clearing 40 passwords 94 PC Card assembly spare part number 20 33 80 PC Card slot 12 PC Card slot bezel illustrated 25 pin assignments audio in jack 141 audio out jack 141 external monitor port 142 headphone jack 141...

Page 164: ...20 34 79 smart card security 94 speaker assembly removal 82 spare part number 21 33 82 speakers 11 specifications battery 100 computer 97 display 98 DVD ROM Drive 103 DVD CD RW Combo Drive 102 DVD RW and CD RW Combo Drive 101 hard drive 99 I O addresses 106 interrupts 105 memory map 108 MultiBay II device 101 102 103 optical drive 101 102 103 system DMA 104 startup check 94 static shielding materi...

Page 165: ...WLAN module compartment cover illustrated 25 removal 55 workstation guidelines 38 WWAN module removal 63 spare part numbers 20 30 63 Index 157 ...

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