23
Fixing Problems
What to Do Next
What to Do Next
OK, so you do have a problem with your HP Brio PC. The next step is to do some
troubleshooting — by yourself — so that you can both isolate problems, and save
yourself time if you need to get technical support.
Go through the following, to see if you can solve the problem.
•
Take a look at the
Troubleshooting Tree
inside the rear cover.
This gives you a quick overview of some symptoms your HP Brio PC may have, and
solutions on how to overcome them.
•
Check out the online troubleshooting (assuming your HP Brio PC is still
responding to user input) from the HP Brio Center.
From the HP Brio Center, you have immediate access to support information. The
information in this window can help you if you have a problem with your
computer. It offers step-by-step troubleshooting help, and diagnostic tools to help
you analyze and fix your problems. To access the window, click
Fix Problems
from the HP Brio Center.
For more details on this topic, refer to page 24.
•
Read the
Questions & Answers
on page 28.
This lists many of the questions users ask about their PCs, and gives detailed
answers and solutions to common problems.
user_guide.bk Page 23 Friday, June 12, 1998 1:57 PM
