HP BD-2000, User Manual

Page: 54 / 70

54
Troubleshooting
There is no sound.
»
The connection cords are not properly •
connected.
The connection cords are damaged.
•
Replace with new ones.
The audio setting is not set appropriately.
•
Slow motion / step mode is on. •
The playback is paused. •
If connected via optical or coaxial digital •
cable, check if the settings in the Audio
Settings menu is set appropriately.
The music file does not play
»
The data disc is not recorded in MP3 •
format that conforms to UDF (Universal
Disc Format)
The audio file does not have the extension
•
*.mp3.
The photo file cannot be played.
»
The data disc is dirty. •
The photo files does not have the •
extension *.jpg / *.jpeg / *.png / *.gif.
The disc does not start playback from
»
the beginning.
Random mode is on. •
Repeat mode is on. •
Last memory mode is on. •
The BD player does not start playing the
»
disc automatically.
Disc Auto Playback is set to ‘Off’. •
Some function, such as Search, Slow,
»
Step, Repeat, Random, do not work.
Some discs do not support these functions. •
Refer to the disc’s manual.
The remote control does not work.
»
The remote control is not pointed at the •
remote sensor on the BD player.
The remote control batteries are depleted.
•
Change with new batteries.
The remote control is too far from the BD
•
player.
The angles cannot be changed.
»
The inserted disc is recorded with single •
angle only.
The disc tray does not open.
»
Turn off and turn on the BD player again. •
Press the .
Contact your dealer.
•
BD-Live feature does not work.
»
Check if the Ethernet RJ-45 cable is •
properly connected.
Internet connection is not established.
•
The USB drive is not connected. •
The connected USB drive is not FAT •
formatted.
The connected USB drive is damaged.
•
There is no BD disc inserted. •
The inserted disc does not support BD-Live •
features.