HP Storage Services, the trusted business technology experts who manage your technology in action,
because when technology works, business works.
http://www.hp.com/services/storage
NOTE:
Care Pack Services availability may vary by product and country.
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at
http://www.hp.com/go/lookuptool
Recommended Services
Recommended HP Care Pack Services for optimal satisfaction with your HP product.
HP Foundation Care 24x7
Service
HP Foundation Care 24x7 connects you to HP 24 hours a day, seven days a
week for assistance on resolving issues - hardware onsite response within
four hours and software call back within two hours after opening your case.
Three years' coverage recommended with HP Care Pack Service.
HP SAN Solution Service
for SANs
For customers who are building a new SAN or expanding their existing one, we
offer the HP Enhanced Implementation Service for SANs. This provides
complete design and implementation services for Fibre Channel, FCOE, FCIP,
SAS and iSCSI SAN connectivity components. Covering all major SAN
connectivity technologies including virtual as well as physical hosts, no
competitor offers a more complete end to end SAN design and
implementation service, ensuring comprehensive optimal SAN connectivity
tailored to your specific environment.
Ensures optimal SAN connectivity tailored to your specific environment.
Allows your IT resources to stay focused on their core tasks and
priorities
Reduces implementation time, impact and risk to your storage
environment
Helps ensure a successful implementation for complex deployments by
providing HP project management
http://h20195.www2.hp.com/v2/GetPDF.aspx/5981-8527EN.pdf
HP Assessment Services
for SANs
The HP Assessment Service for SANs offers customized technical and
operational guidance to customers employing HP storage subsystems and the
interconnecting storage area network (SAN) infrastructure. In a typical
engagement, HP or one of our authorized business partners will perform a
detailed discovery using HP's proprietary toolset to gain an understanding of
the configuration of your storage devices and SAN topology.
The findings from this process will be compared to HP best practices and
industry standards as defined by IT Service Management (ITSM) disciplines.
The results of the evaluation will be quickly and efficiently processed into
information you can leverage. This information, in the form of a
comprehensive HP SAN Assessment report, will be summarized by HP or one
of our authorized business partners with recommendations that are intended
to improve availability levels and ongoing management of your storage and
SAN environment.
Recommendations to optimize your customer's SAN based on
QuickSpecs
HP 8/20q Fibre Channel Switch
Service and Support, HP Care Pack, and Warranty Information
DA - 12909 North America — Version 21 — May 9, 2014
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