Customer Support Services
Hewlett-Packard offers a range of customer support services including the
World Wide Web, fax, and Network Phone-In Support.
World Wide Web
http://www.hp.com/go/network_city
Do you have questions about designing your expanding network? From this
web site, you can also download the
Designing HP AdvanceStack
Workgroup Networks Guide
which addresses capacity planning or dial
1-800-752-0900 to receive a copy by mail.
HP FIRST Fax Retrieval Service
HP FIRST is an automated fax retrieval service that is available 24 hours a
day, seven days a week. HP FIRST provides information on the following
topics:
Product information
Troubleshooting instructions
Technical reviews and articles
Configuration information
To access HP FIRST, dial one of the following phone numbers:
Location
Phone Number
U.S. and Canada Only
Dial 1 (800) 333-1917 with
your fax machine or touch-
tone phone and press 1.
Outside the U.S. and
Canada
Dial 1 (208) 344-4809 from
your fax machine and
press 9.
To receive a list of currently available documents, enter document number
19941. The information you requested will be sent to you by return fax.
HP Network Phone-In Support (NPS)
Call your HP Authorized Dealer or the nearest HP Sales and Support Office.
In addition, the HP Network Phone-In Support (NPS) service provides
expert technical assistance for U.S. customers through an NPS contract or at
an
hourly
rate (1-800-790-5544) Monday through Friday, 5 am to 6 pm, PST.
Customer Support Services
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Summary of Contents for AdvanceStack 100VG
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