HP A5272A - SureStore E Disk System SC10 Storage Enclosure Service Manual Download Page 27

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Summary of Contents for A5272A - SureStore E Disk System SC10 Storage Enclosure

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Page 13: ...Product Description 13 1 PRODUCT DESCRIPTION General Description Features Components Hardware Software Requirements Topologies Definitions ...

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Page 33: ... Gather Tools Step 2 Unpack the Product Step 3 Install Rails Step 4 Prepare Rack Front Step 5 Install the Disk System Step 6 Install BCCs Step 7 Set DIP Switches Step 8 Connect SCSI and Power Cables Step 9 Install Disks Step 10 Turn on the Disk System Step 11 Verify Devices on the Host ...

Page 34: ...HG WR FDUU WKH IROORZLQJ LQUXVK DQG VWHDG VWDWH FXUUHQWV Caution Adding disk systems to 120V circuits rapidly increases amp requirements Always make sure that the total current drawn does not exceed circuit capacity 7DEOH QUXVK 6XUJH XUUHQW DQG XUDWLRQ No of Disk Systems on Circuit Inrush Current and Duration 1 20 amps declining over 10 to 12 cycles 2 40 amps declining over 10 to 12 cycles 3 60 am...

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Page 36: ... 6XSSRUWV FDELQHW RQ RII VZLWFK 5DFN KHLJKW GRHV QRW DOORZ DGGLWLRQDO GLVN V VWHPV 6XSSRUWV WKH FDELQHW RQ RII VZLWFK RSWLRQ 5DFN KHLJKW GRHV QRW DOORZ DGGLWLRQDO GLVN V VWHPV 7DEOH 5HFRPPHQGHG 3 8 3 58V IRU 0XOWLSOH LVN 6 VWHPV LQ 3 HJDF 5DFNV No of Disk Systems 1 1 meter 21 U 1 6 meter 32 U 2 0 meter 41 U 1 4 2 3 foot 16 amp PDUs RU 2 19 inch 16 amp PDUs 2 5 foot 16 amp PDUs RU 2 19 inch 16 amp ...

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Page 38: ...38 3UHSDUDWLRQ LJXUH 3 58 3ODFHPHQW LQ 0HWHU 5DFN 30 amp PDRU 30 amp PDRU ...

Page 39: ...3UHSDUDWLRQ 39 Installation HP Qualified Only LJXUH 3 58 3ODFHPHQW LQ 0HWHU 5DFN 30 amp PDRU 30 amp PDRU ...

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Page 41: ...3UHSDUDWLRQ 41 Installation HP Qualified Only LJXUH RVW XV GDSWHU 3 TP2 ...

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Page 43: ...LJXUH 7DEOH LVN 6 VWHP FFHVVRULHV Figure Label Part part number A User guide A5272 96002 B Quick installation guide A5272 96001 C ESD strap 9300 2170 D Rack filler panel 5183 6369 E LVD terminator 5021 1121 F BCC A5272 60001 G BCC filler A5272 67006 H Rail kit A5250A I Rail kit A5251A J Pack of 10 disks and or fillers A5276A or A5282A VHDCI Ultra SCSI cable s not shown ...

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Page 49: ...QW DQG EDFN FROXPQV 0DNH VXUH WKDW WKH UDLO LV OHYHO DQG UDLO KROHV DOLJQ ZLWK WKH VKHHW PHWDO QXWV RX MXVW LQVWDOOHG RQ WKH UDFN FROXPQ E QVHUW RQH VFUHZ WKURXJK WKH UDLO DQG SUHSDUHG UDFN FROXPQ KROHV 7LJKWHQ VFUHZV ZLWK D 7RU 7 VFUHZGULYHU F 5HSHDW VWHSV D DQG E RQ WKH OHIW VLGH RI WKH UDFN LJXUH 5DLO VVHPEO 3 HJDF 5DFNV UDLO 0 PP VFUHZ VKHHW PHWDO QXW A B ...

Page 50: ...J LQVWUXFWLRQV RU RWKHU 3 UDFNV VHH 3DUW HJDF 5DFNV 8QSDFN WKH UDLO NLW DQG YHULI WKH FRQWHQWV VKRZQ LQ LJXUH DQG LJXUH LJXUH 5DLO LW 3 RQWHQWV 7DEOH 5DLO LW 3 RQWHQWV Figure Label Part A 2 rails B 2 rail clamps C 16 M5 16mm screws includes extras D 12 sheet metal nuts includes extras E Rack mount guide and template ...

Page 51: ...Note Q D 5DFN 6 VWHP HDFK GLVN V VWHP RFFXSLHV H DFWO 8QLWV RX FDQ UDFN PXOWLSOH GLVN V VWHPV ZLWKRXW JDSV E DOWHUQDWLQJ UDLOV EHWZHHQ IXOO DQG KDOI 8QLW SRVLWLRQV 8QLWV DUH QXPEHUHG RQ WKH FROXPQ I WKH ERWWRP RI WKH VHOHFWHG UDFN VSDFH IDOOV DW WKH 8QLW QXPEHU LQVHUW WKH ORZHU UDLO WDEV LQ LJXUH LQ WKH DGMDFHQW VORW I WKH ERWWRP RI WKH VHOHFWHG UDFN VSDFH IDOOV EHWZHHQ 8QLW QXPEHUV LQVHUW WKH XSS...

Page 52: ...52 6WHS QVWDOO 5DLOV LJXUH 8QLW 5DLO 3RVLWLRQ 8QLW QXPEHU VORW ORZHU UDLO WDE ORZHU VFUHZKROHV UDLO UDFN FROXPQ ...

Page 53: ...LWLRQ Note HFDXVH WKH KRUL RQWDO UHODWLRQVKLS EHWZHHQ XSSHU DQG ORZHU WDEV LV UHYHUVHG RQ RSSRVLWH HQGV RI WKH UDLO WKH UDLO RQ RQH VLGH RI WKH UDFN VLWV IDUWKHU EDFN LQ WKH UDFN WKDQ LWV PDWH RQ WKH RWKHU VLGH 8QLW QXPEHU VORW XSSHU UDLO WDE XSSHU VFUHZKROHV UDLO UDFN FROXPQ ...

Page 54: ... ORZHU RQ RSSRVLQJ UDLOV 7DEOH 5DLO 3RVLWLRQV IRU 6HTXHQWLDO LVN 6 VWHPV Disk System EIA Unit Using One 0 lower tab in slot 0 Two between 3 and 4 upper tab in slot 4 Three 7 lower tab in slot 7 Four between 10 and 11 upper tab in slot 11 Five 14 lower tab in slot 14 Six between 17 and 18 upper tab in slot 18 Seven 21 lower tab in slot 21 Eight between 24 and 25 upper tab in slot 25 Nine 28 lower t...

Page 55: ...N FROXPQ VOLGH WZR VKHHW PHWDO QXWV RQ HDFK FROXPQ LIW WKH UDLO DZD IURP WKH FROXPQ LI QHHGHG WR LQVHUW WKH QXWV Note ROH SDWWHUQV YDU DW RSSRVLWH HQGV RI WKH UDLO QVHUW WZR VFUHZV LQ LJXUH WKURXJK HDFK UDLO HQG DQG SUHSDUHG UDFN FROXPQ 8VH D 7RU 7 VFUHZGULYHU WR WLJKWHQ WKH VFUHZV VHFXUHO LJXUH 5DLO VVHPEO 3 5DFN 6 VWHPV 0 PP VFUHZV VKHHW PHWDO QXWV UDLO UDFN FROXPQ ...

Page 56: ...I WKH UDLO LQ LJXUH LV DW WKH 8QLW QXPEHU FRXQW VL KROHV XS IURP WKH UDLO OHGJH DQG LQVWDOO WKH VKHHW PHWDO QXW I WKH ERWWRP RI WKH UDLO LQ LJXUH OLHV EHWZHHQ 8QLWV FRXQW VHYHQ KROHV XS IURP WKH UDLO OHGJH DQG LQVWDOO WKH VKHHW PHWDO QXW Note 7KH UDFN PRXQW JXLGH DQG WHPSODWH SURYLGHG ZLWK WKH UDLO NLW FDQ KHOS RX ORFDWH IURQW KROHV LJXUH 5DFN URQW 3UHSDUDWLRQ 8QLW 5DLO 3RVLWLRQ UDLO VKHHW PHWDO Q...

Page 57: ...ation HP Qualified Only LJXUH 5DFN URQW 3UHSDUDWLRQ DOI 8QLW 5DLO 3RVLWLRQ Note I RX GR QRW LQVWDOO WKHVH QXWV FRUUHFWO QRZ RX ZLOO KDYH WR UHPRYH WKH GLVN V VWHP WR LQVWDOO WKHP ODWHU UDLO VKHHW PHWDO QXW ULJKW IURQW FROXPQ IURQW YLHZ ...

Page 58: ... WKH EDFNSODQH DQG SXOO HDFK SRZHU VXSSO RXW RI WKH FKDVVLV 6XSSRUW WKH IDU HQG RI WKH VXSSO ZLWK RXU IUHH KDQG DV LW FOHDUV WKH FKDVVLV F 6HW WKH SRZHU VXSSOLHV DVLGH WR EH UHLQVWDOOHG ODWHU WARNING Do not attempt to lift the disk system without the help of another person or a lift device Even without power supplies and disk drives the disk system weighs 50 pounds LWK DQRWKHU SHUVRQ RU XVLQJ D OL...

Page 59: ...VN 6 VWHP 59 Installation HP Qualified Only LJXUH 0RXQWLQJ WKH LVN 6 VWHP 5DFN 6 VWHP 6KRZQ Caution To protect the door do not lift or move the disk system with the door open IURQW PRXQWLQJ HDUV UDLO FKDVVLV UDLO FODPS ...

Page 60: ...WKH GLVN V VWHP PRXQWLQJ HDUV DQG UDFN IURQW FROXPQV 7LJKWHQ VFUHZV ORVH WKH GRRU DVWHQ WKH EDFN RI WKH GLVN V VWHP WR WKH UDLOV XVLQJ WKH FODPSV IURP WKH UDLO NLW D I RX DUH LQVWDOOLQJ WKH GLVN V VWHP LQ DQ 3 OHJDF UDFN VHW WKH FODPS LQ LJXUH RQ WRS RI WKH UDLO VR WKDW WKH WDEV SRLQW XS DQG WKH VFUHZ KROHV DUH RQ WKH VORWWHG VLGH RI WKH UDLO 6NLS WR VXEVWHS F E I RX DUH LQVWDOOLQJ WKH GLVN V VWHP...

Page 61: ... LJXUH HJDF 5DFN 5DLO ODPS I RX SUHYLRXVO UHPRYHG WKH SRZHU VXSSOLHV UHLQVWDOO WKHP QRZ QVWDOO KDOI 8QLW UDFN ILOOHU SDQHO V DV QHHGHG KDOI 8QLW JDS H LVWV EHWZHHQ SURGXFWV LQ 3 OHJDF UDFNV DQG ZKHQ DQ RGG QXPEHU RI GLVN V VWHPV DUH LQVWDOOHG LQ WKH 5DFN 6 VWHP ...

Page 62: ...touch the pins on the back of the BCC 2SHQ WKH FDP ODWFKHV LQ LJXUH E SXOOLQJ WKHP DZD IURP WKH FHQWHU OLJQ WKH JXLGH VFUHZV ZLWK WKH VORW QRWFKHV DQG LQVHUW WKH LQWR WKH WRS VORW DW WKH EDFN RI WKH GLVN V VWHP 6WRS SXVKLQJ ZKHQ WKH PHHWV WKH EDFNSODQH 3UHVV WKH FDP ODWFKHV LQZDUG DQG IODW DJDLQVW WKH FHQWHU 7KH FDP DFWLRQ GUDZV WKH FRPSOHWHO LQWR WKH VORW DQG VHDWV WKH FRQQHFWRU SLQV RQ WKH EDFNS...

Page 63: ...alified Only LJXUH QVWDOODWLRQ I RX KDYH D VHFRQG UHSHDW VWHSV WKURXJK LQVWDOOLQJ WKH VHFRQG LQ WKH ERWWRP VORW Note 7KH WRS ERWWRP RULHQWDWLRQ RI WKH LV UHYHUVHG LQ WKH ERWWRP VORW 6 6 SRUWV ORFNLQJ VFUHZ DOLJQPHQW JXLGHV FDP ODWFK VORW ...

Page 64: ...I RX GR QRW KDYH D VHFRQG LQVWDOO WKH ILOOHU DV IROORZV D 8QSDFN WKH ILOOHU IURP WKH DFFHVVRULHV ER E OLJQ WKH ILOOHU VFUHZV ZLWK VORW VFUHZ KROHV DQG LQVHUW WKH ILOOHU LQWR WKH ERWWRP VORW F 7LJKWHQ WKH ORFNLQJ VFUHZV ...

Page 65: ...LRQ Caution DIP switch settings must be the same on both BCCs If settings differ the disk system will fail its power on self test and disks will not spin up 0DNH VXUH WKDW VZLWFK LQ LJXUH LV LQ WKH _ SRVLWLRQ 2 RSHUDWLRQ 7KLV SRVLWLRQ FRQILJXUHV WKH GLVN V VWHP WR EH FRQQHFWHG WR D KRVW 6HW RWKHU VZLWFKHV DV QHHGHG 6HH FKDSWHU RQILJXUDWLRQ IRU VZLWFK GHILQLWLRQV DQG JXLGHOLQHV Note 7KH URWDU VZLWF...

Page 66: ...66 6WHS 6HW 3 6ZLWFKHV LJXUH 3 6ZLWFKHV NOTE DIP switch orientation is reversed on bottom BCC 3 VZLWFK EDQN 3 VZLWFK 2 ...

Page 67: ...H DWWDFKHG 3OXJ D SRZHU FRUG LQWR WKH UHFHSWDFOH RI HDFK SRZHU VXSSO WWDFK WKH RWKHU HQG RI HDFK SRZHU FRUG WR D SUHLQVWDOOHG 3 8 3 58 KRRVH RXWOHWV DFFRUGLQJ WR WKH IROORZLQJ JXLGHOLQHV 5HGXQGDQF 7R H WHQG WKH UHGXQGDQF RI WKH SURGXFW DWWDFK HDFK FRUG WR D GLIIHUHQW 3 8 7KLV LV UHSUHVHQWHG LQ LJXUH DQG LJXUH E WKH DEVHQFH RI GXSOLFDWH OHWWHUV LQ HDFK GLVN V VWHP 5HOLDELOLW 7R DYRLG FDVFDGLQJ IDXO...

Page 68: ...FDWH OHWWHUV LQ LQGLYLGXDO GLVN V VWHPV LQGLFDWHV WKH SURGXFWV DUH XVLQJ UHGXQGDQW 3 8V 7KH PLQLPDO QXPEHU RI GXSOLFDWH OHWWHU SDLUV LQGLFDWHV WKH GLVN V VWHPV DUH SURWHFWHG DJDLQVW FDVFDGLQJ IDXOWV LJXUH LULQJ 6FKHPH IRU 0HWHU 5DFN A A A A AC IN B B B B C C C C AC IN D D D D Disk Systems 30A PDRU 30A PDRU A D A D A C A C B C B C B D B D ...

Page 69: ...allation HP Qualified Only LJXUH LULQJ 6FKHPH IRU 0HWHU 5DFN A E A F A G B E B F B H C F C G C H D G D H A A A A AC IN B B B B C C C C AC IN D D D D E E E E AC IN F F F F G G G G AC IN H H H H Disk Systems 30A PDRU 30A PDRU 30A PDRU 30A PDRU ...

Page 70: ... exposed circuits LVNV DUH IUDJLOH DQG 6 VHQVLWLYH URSSLQJ RQH HQG RI WKH GLVN MXVW WZR LQFKHV LV HQRXJK WR FDXVH SHUPDQHQW GDPDJH Q DGGLWLRQ VWDWLF HOHFWULFLW FDQ GHVWUR WKH PDJQHWLF SURSHUWLHV RI UHFRUGLQJ VXUIDFHV ULS GLVNV RQO E WKHLU KDQGOHV LQ LJXUH DQG FDUULHUV DQG IROORZ VWULFW 6 SURFHGXUHV LJXUH LVN QVWDOODWLRQ GLVN KDQGOH GLVN FDUULHU FDP ODWFK LQVHUWLRQ JXLGH 6 SOXJ VORW JXLGH ...

Page 71: ...H GLVN V VWHP Caution Disks are fragile Handle carefully Caution Be careful to grasp the disk by its handle and avoid touching exposed circuitry 5HPRYH D GLVN IURP WKH GLVN SDFN DQG LWV 6 EDJ 2SHQ WKH GLVN FDP ODWFK E SXOOLQJ WKH WDE WRZDUG RX 3XVK WKH GLVN DV IDU DV LW ZLOO JR LQWR WKH VHOHFWHG VORW Note QVWDOO GLVNV OHIW WR ULJKW IRU HDVLHU LQVHUWLRQ ORVH WKH FDP ODWFK E SXVKLQJ WKH ODWFK WRZDUG...

Page 72: ...LQ LJXUH WR WXUQ RQ WKH GLVN V VWHP DWFK WKH V VWHP V IRU FRQILUPDWLRQ WKDW WKH GLVN V VWHP LV RSHUDWLRQDO 7KH V VWHP SRZHU VKRXOG EH JUHHQ DQG WKH IDXOW VKRXOG EH RII I WKH V LQGLFDWH D SUREOHP UHIHU WR FKDSWHU 7URXEOHVKRRWLQJ Note Q DPEHU OLJKW WKDW LV RQ EULHIO ZKHQ D FRPSRQHQW WXUQV RQ LV QRUPDO I WKLV OLJKW UHPDLQV RQ PRUH WKDQ D FRXSOH VHFRQGV D IDXOW KDV EHHQ GHWHFWHG LJXUH 2Q 2II 6ZLWFK DQ...

Page 73: ...e GSCtoPCI ext_bus 0 8 0 1 0 c720 CLAIMED INTERFACE Ultra2 Wide SCSI target 0 8 0 1 0 0 tgt CLAIMED DEVICE disk 1 8 0 1 0 0 0 sdisk CLAIMED DEVICE SEAGATE ST118202LC target 1 8 0 1 0 1 tgt CLAIMED DEVICE disk 2 8 0 1 0 1 0 sdisk CLAIMED DEVICE SEAGATE ST118202LC target 2 8 0 1 0 2 tgt CLAIMED DEVICE disk 3 8 0 1 0 2 0 sdisk CLAIMED DEVICE SEAGATE ST39102LC target 3 8 0 1 0 3 tgt CLAIMED DEVICE dis...

Page 74: ...sk 8 8 0 2 0 2 0 sdisk CLAIMED DEVICE SEAGATE ST118202LC target 10 8 0 2 0 3 tgt CLAIMED DEVICE disk 9 8 0 2 0 3 0 sdisk CLAIMED DEVICE SEAGATE ST39102LC target 11 8 0 2 0 5 tgt CLAIMED DEVICE ctl 6 8 0 2 0 5 0 sctl CLAIMED DEVICE Initiator target 12 8 0 2 0 13 tgt CLAIMED DEVICE disk 10 8 0 2 0 13 0 sdisk CLAIMED DEVICE SEAGATE ST39102LC target 13 8 0 2 0 15 tgt CLAIMED DEVICE ctl 4 8 0 2 0 15 0 ...

Page 75: ...Configuration 75 3 CONFIGURATION Setting DIP Switches Disk Addressing Setting Up the Hardware Event Monitor Annotating Devices HP Qualified Only Updating Firmware HP Qualified Only ...

Page 76: ...H GLVNV DQG VHFRQG FRQWLQXH WR RSHUDWH KHQ VZLWFK IXOO EXV LV _ VZLWFK GGUHVV LJK KDV QR HIIHFW KHQ VZLWFK IXOO EXV LV DQG D VSOLW EXV LV GDLV FKDLQHG WR DQRWKHU GLVN V VWHP VZLWFK GGUHVV LJK PXVW EH _ IRU RQH RI WKH GLVN V VWHPV DQG IRU WKH RWKHU 7DEOH 3 6ZLWFK 6HWWLQJV Switch ON OFF 0 1 Full Bus Creates a single bus of 10 addresses Splits the bus into two buses 5 addresses each 2 JBOD Sets disk ...

Page 77: ...rror disks within the disk system b Split bus mode uses fewer IDs on the bus improving bus performance 2 JBOD Required for disk system N A for this product 3 Bus Reset Pwr Fail Automatic bus reset reduces the chances of data corruption and saves the 30 to 60 seconds that the host would spend determining that the disk system is unavailable Bus reset signals the host to resend outstanding I O reques...

Page 78: ... WKH GGUHVV LJK VZLWFK VHWWLQJ DQG ZKHQ GGUHVV LJK LV DQG ZKHQ GGUHVV LJK LV _ GGUHVVHV DQG DUH UHVHUYHG IRU KRVW EXV DGDSWHUV 7KH V WDNH DGGUHVVHV DQG JHQHUDWHV DOO EXV DGGUHVVHV LQ IXOO EXV DQG VSOLW EXV PRGHV I LV UHPRYHG WKHQ JHQHUDWHV WKH EXV DGGUHVVHV UHVXPHV WKH DGGUHVVLQJ IXQFWLRQ DV VRRQ DV LW LV UHLQVWDOOHG LJXUH VKRZV DOO WDUJHW 6 6 V IRU IXOO EXV DQG VSOLW EXV PRGHV DQG IRU ORZ DQG KLJ...

Page 79: ..._ 6HH 6HWWLQJ 3 6ZLWFKHV RQ SDJH IRU DGGLWLRQDO LQIRUPDWLRQ 7DEOH LVN DQG 6 6 GGUHVVHV IRU XOO DQG 6SOLW XV 0RGHV Split Bus Slot Full Bus Addr High 0 Addr High 0 0 0 8 2 1 1 9 4 2 2 10 6 3 3 11 8 13 13 12 BCC A 14 15 15 1 8 0 8 3 9 1 9 5 10 2 10 7 11 3 11 9 12 13 12 BCC B 15 15 15 ...

Page 80: ...LVN 0RQLWRU GLVNBHP DQG WKH LJK YDLODELOLW 6WRUDJH 6 VWHP 0RQLWRU GPBVHVBHQFORVXUH IRU FRPSOHWH HYHQW QRWLILFDWLRQ 7R LQVWDOO DQG FRQILJXUH WKH UHTXLUHG PRQLWRUV UHIHU WR WKH 06 DUGZDUH 0RQLWRUV 8VHUªV XLGH ZKLFK LV LQFOXGHG LQ GREH FUREDW IRUPDW RQ 35 6XSSRUW 0HGLD RX FDQ GRZQORDG D FRS RI FUREDW 5HDGHU ZLWKRXW FKDUJH IURP KWWS ZZZ DGREH FRP SURGLQGH DFUREDW UHDGVWHS KWPO ...

Page 81: ...QQRWDWLQJ GHYLFHV LV D SDVVZRUG SURWHFWHG IXQFWLRQ RI 670 8VH WKH 6 VWHP PHQX LFHQVH RSWLRQ WR LQVWDOO WKH 3 2QO OLFHQVH EHIRUH RX VHOHFW WKH DQQRWDWH IXQFWLRQ 5XQ 670 DQG LQVWDOO WKH 3 2QO OLFHQVH 6HOHFW WKH GHVLUHG 6HOHFW SHUW 7RRO 5XQ IURP WKH 7RROV PHQX Q SHUW 7RRO ZLQGRZ RSHQV 6HOHFW ULWH DEHO IURP WKH QIR PHQX 7KH XVHU HILQHG QQRWDWLRQ ZLQGRZ GLVSOD V WKH H LVWLQJ ODEHO LQ DQ HGLW ILHOG LJXU...

Page 82: ...FHQVH Q WKH GHYLFH GLVSOD VHOHFW WKH GHYLFH WR UHFHLYH WKH QHZ ILUPZDUH 6HOHFW LUPZDUH 8SGDWH 5XQ IURP WKH 7RROV PHQX WRRO ZLQGRZ RSHQV GLVSOD LQJ WKH FXUUHQW ILUPZDUH YHUVLRQ DQG LQVWUXFWLRQV IRU XSGDWLQJ VHFRQG ZLQGRZ LJXUH OLVWV WKH DYDLODEOH ILUPZDUH ILOHV LQ WKH YDU WPS GLUHFWRU I WKHUH DUH QR ILUPZDUH ILOHV LQ WKH GHIDXOW GLUHFWRU D SRSXS ZLQGRZ LQVWUXFWV RX WR VHOHFW DQ RSWLRQDO SDWK DQG 67...

Page 83: ...8SGDWLQJ LUPZDUH 3 4XDOLILHG 2QO 83 Configuration LJXUH LUPZDUH LOH 6HOHFWLRQ LQGRZ LJXUH LUPZDUH RZQORDG RQILUPDWLRQ LQGRZ ...

Page 84: ...84 8SGDWLQJ LUPZDUH 3 4XDOLILHG 2QO ...

Page 85: ...Troubleshooting 85 4 TROUBLESHOOTING Overview Event Notification Status LEDs Using STM to View Status and Flash LEDs Isolating Faults ...

Page 86: ... VWHP IDLOXUHV DWKHU LQIRUPDWLRQ IURP DOO VRXUFHV DUGZDUH HYHQW QRWLILFDWLRQV SDJH LVN V VWHP VWDWXV SDJH 2QOLQH LQIRUPDWLRQ WRROV SDJH VRODWH WKH FDXVH RI WKH SUREOHP SDJH RUUHFW WKH SUREOHP FKDSWHU 5HPRYDO DQG 5HSODFHPHQW 9HULI RSHUDWLRQDO VWDWXV ZLWK 26 1 RU RWKHU KRVW XWLOLWLHV ...

Page 87: ... DIIHFWHG LI WKH GLVN V VWHP FRQWLQXHV WR EH XVHG ZLWKRXW FRUUHFWLRQ PPHGLDWH DFWLRQ LV UHTXLUHG 6HULRXV Q HYHQW WKDW PD FDXVH GDWD ORVV KRVW V VWHP GRZQWLPH RU RWKHU ORVV RI VHUYLFH LI OHIW XQFRUUHFWHG RVW V VWHP DQG KDUGZDUH RSHUDWLRQ PD EH DGYHUVHO DIIHFWHG 7KH SUREOHP QHHGV UHSDLU DV VRRQ DV SRVVLEOH 0DMRU DUQLQJ Q HYHQW WKDW FRXOG HVFDODWH WR D VHULRXV FRQGLWLRQ LI QRW FRUUHFWHG RVW V VWHP RS...

Page 88: ...FLILF GLVN V VWHP LJXUH 6DPSOH DUGZDUH YHQW 1RWLILFDWLRQ Notification Time Wed Feb 3 11 27 15 1999 yourserver sent Event Monitor notification information storage events enclosures ses_enclosure 8_0_1_0 15 0 is 1 Its current value is MAJORWARNING 3 Event data from monitor Event Time Wed Feb 3 11 27 15 1999 Hostname yourserver rose hp com IP Address 15 43 213 13 Event ID 0x0036b8a313000000002 Monito...

Page 89: ...QW RI WKH GLVN V VWHP ZLWK WKH GRRU FORVHG 7KH VKRZ WKDW SRZHU LV RQ JUHHQ DQG D IDXOW KDV RFFXUUHG DPEHU LVN DFWLYLW JUHHQ V DUH RQ WKH IURQW RI WKH GLVN V VWHP DERYH HDFK GLVN GULYH 2WKHU V DUH RQ LQGLYLGXDO FRPSRQHQWV LQ WKH EDFN RI WKH GLVN V VWHP LJXUH 6WDWXV QGLFDWRUV V VWHP IDXOW V VWHP SRZHU GLVN DFWLYLW VORW ILQGHU SRZHU VXSSO 7HUP 3ZU XOO XV DXOW XV FWLYH 9 IDQ ...

Page 90: ...s of ten addresses OFF Disks are split between two buses five addresses each Bus Active Green Bus is available for use4 OFF Isolator chip is disabled and bus is not available Fan Amber Start up1 Fault Green Normal operation OFF Power is off 6WDUW XS DQG VHOI WHVWV RFFXU EULHIO ZKHQ WKH XQLW LV SRZHUHG RQ FRPSRQHQW KDV IDLOHG WHPSHUDWXUH RU YROWDJH LV RXW RI QRUPDO UDQJH 6HH VRODWLQJ DXOWV RQ SDJH ...

Page 91: ...utput activity to the disk OFF Not installed or not operating 7DEOH XQFWLRQV FRQWªG LED State Indication 6WDUW XS DQG VHOI WHVWV RFFXU EULHIO ZKHQ WKH XQLW LV SRZHUHG RQ FRPSRQHQW KDV IDLOHG WHPSHUDWXUH RU YROWDJH LV RXW RI QRUPDO UDQJH 6HH VRODWLQJ DXOWV RQ SDJH KHQ D GLVN LV LQVWDOOHG ZLWK SRZHU RQ LWV DFWLYLW VWD V RQ XQWLO WKH GLVN KDV VSXQ XS KHQ WKH GLVN LV UHDG WKH WXUQV RII 7KHUHDIWHU LW I...

Page 92: ...V W WKH V VWHP SURPSW W SH VWP 6HOHFW WKH GHVLUHG GLVN V VWHP 3 6HOHFW QIRUPDWLRQ IURP WKH 7RROV PHQX 7R JHQHUDWH D FXUUHQW ORJ VHOHFW 5XQ 7R YLHZ ORJ RXWSXW VHOHFW QIRUPDWLRQ IURP WKH 7RROV PHQX 6HOHFW QIRUPDWLRQ RJ 6HOHFW RQH ZKHQ RX KDYH ILQLVKHG YLHZLQJ WKH LQIRUPDWLRQ 7KH FRQWHQWV RI WKH 670 QIRUPDWLRQ RJ DUH DV IROORZV RJ FUHDWLRQ WLPH 7KH GDWH DQG WLPH WKH QIRUPDWLRQ 7RRO ZDV ODVW UXQ IRU W...

Page 93: ...V VWHP 3RVVLEOH YDOXHV DUH 2 FULWLFDO QRW LQVWDOOHG RU QRW DYDLODEOH 3RZHU 6XSSO 6WDWXV 7KH VWDWXV RI WKH OHIW DQG ULJKW SRZHU VXSSOLHV LQ WKH VHOHFWHG GLVN V VWHP 3RVVLEOH YDOXHV DUH 2 FULWLFDO QRW LQVWDOOHG RU QRW DYDLODEOH 6 6 3RUW 7UDQVFHLYHUV 6WDWXV DQG 0RGH 7KH VWDWXV DQG PRGH RI WKH EXV FRQYHUWHU LVRODWRU FKLS RQ HDFK 3RVVLEOH YDOXHV DUH 2 1RW YDLODEOH 1RW QVWDOOHG 8QNQRZQ 3RVVLEOH PRGHV DU...

Page 94: ...re path 8 0 1 0 15 0 Product ID A5272A Controller B Hardware Path 8 0 1 0 15 0 Serial No R8CGC1128471 Firmware Rev HP01 Annotation My First Megatron Enclosure Status Bus Mode Split Disk Modules SLOT 0 1 2 3 4 5 6 7 8 9 BUS ID 0 0 1 1 2 2 3 3 13 13 STATUS OPC OK OPC OK OPC OK OPC OK OPC OK OPC The disk device status is not available The disk slot status reporting is owned by the peer controller Con...

Page 95: ...CSI Port Transceivers Status Mode Controller A OK SE Controller B OK SE Voltage Sensors Voltage Status Controller A 3 3v 3 34 OK 5 0v 5 12 OK 12v 12 08 OK Controller B 3 3v 3 34 OK 5 0v 5 08 OK 12v 12 08 OK Temp Sensors Temperature Status Sensor 1 31 Celsius OK Sensor 2 32 Celsius OK Sensor 3 29 Celsius OK Sensor 4 30 Celsius OK ...

Page 96: ...WXV QGLFDWLRQV E RPSRQHQW Component Status Disks BCCs Fans Power Supplies Sensors Port Transceivers OK Component is installed and no error conditions are known Critical N A Hardware has failed Voltage temperature exceeds critical limit N A Noncritical N A BCC A and B have different firmware versions N A Voltage temperature exceeds warning limit N A Not Installed Component is not installed Unknown ...

Page 97: ...ZLQGRZ RSHQV 6HOHFW LVN 2Q IURP WKH 8WLOLW PHQX 670 GLVSOD V D QXPEHUHG OLVW LQFOXGLQJ WKH EXV DQG VWDWXV RI WKH GLVN VORWV VHH LJXUH LJXUH 670 LVN LQGRZ 7 SH WKH VORW QXPEHU LQ WKH 6ORW ILHOG DQG FOLFN 2 7KH DPEHU DVVRFLDWHG ZLWK WKH VORW EHJLQV IODVKLQJ DW D VORZ VWHDG UDWH I WKH LV DOUHDG RQ LW UHPDLQV RQ ...

Page 98: ...RO LV QR ORQJHU UXQQLQJ D 6HOHFW WKH GHVLUHG GLVN V VWHP E 6HOHFW SHUW 7RRO 5XQ IURP WKH 7RROV PHQX 6HOHFW LVN 2II IURP WKH 8WLOLW PHQX 670 GLVSOD V WKH QXPEHUHG OLVW 7DEOH RI GLVN VORWV 7 SH WKH VORW QXPEHU LQ WKH 6ORW ILHOG DQG FOLFN 2 7KH WXUQV RII I LW ZDV DOUHDG RII LW UHPDLQV RII ...

Page 99: ...ipped AC power source has failed The PDU PDRU is defective Power switch is defective A faulty component is causing power supplies to turn off Remove all components and reinsert one at a time until the faulty component is isolated System fault LED is on none Power supply LED off Power supply Not Available The power supply is not plugged in The PDU PDRU or primary power source has failed Critical Pa...

Page 100: ...See STM Disk Tool Disk is faulty Replace Backplane is faulty Replace Temperature is over limit Critical none Critical Temp is 54 5º C A fan is faulty Check status and correct Airflow is obstructed vents are blocked One or more slots are empty Power supply is faulty Check status and correct Room temperature is too high If ambient temperature cannot be reduced in a reasonable time turn off product t...

Page 101: ...rrect Major Warning none Non critical Voltage is under limit Critical none Critical Either power supply is faulty Check status and correct Major Warning none Non critical Peer BCC status temperature and voltage are Not Available Major Warning none Both BCCs Non critical Firmware on BCC A and BCC B are different versions none Not Available Internal bus is faulty Contact HP technical support to repl...

Page 102: ...102 VRODWLQJ DXOWV ...

Page 103: ...Removal and Replacement 103 5 REMOVAL AND REPLACEMENT Disk BCC Fan Power Supply Disk System Door Top Cover HP Qualified Only Backplane Mezzanine HP Qualified Only Disk Carrier HP Qualified Only ...

Page 104: ...ou have the replacement parts and are ready to install them An empty slot will cause uneven cooling and eventual overheating Caution Do not move the disk system with disks installed and power on Even a one inch drop of the disk system can damage spinning disks ...

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Page 109: ... VLFDO YROXPH LV XQDWWDFKHG 5HSODFH WKH GLVN VHH SDJH HFXWH 26 1 WR YHULI WKDW WKH UHSODFHG GLVN LV DFFHVVLEOH DQG D SURSHU UHSODFHPHQW QWHU WKH YJFIJUHVWRUH FRPPDQG WR UHVWRUH WKH 90 FRQILJXUDWLRQ KHDGHUV WR WKH UHSODFHG GLVN IURP WKH EDFNXS RI WKH 90 FRQILJXUDWLRQ YJFIJUHVWRUH Q YROXPH JURXS QDPH FKDUDFWHU GHYLFH ILOH RU H DPSOH YJFIJUHVWRUH Q GHY YJ GHY UGVN F W G I WKH KRVW IDLOV UHSHDW WKH VW...

Page 110: ...H 7KLV VWHS LV QRW UHTXLUHG IRU DGGLQJ D ILOOHU 5HOHDVH WKH GLVN IURP WKH VORW E VTXHH LQJ WKH ODWFK WDE DQG SXOOLQJ LW WRZDUG RX Caution Spinning disks generate heat and gyratory force Wait for a spinning disk to slow down and cool off before removing it from the product WARNING High current available Avoid touching the backplane or adjacent drive electronics when removing and inserting disks 3XO...

Page 111: ... LVN 111 Removal and Replacement LJXUH LVN 5HPRYDO Caution Replace the disk or filler immediately see next step 6 SOXJ LQ FDP ODWFK KDQGOH ...

Page 112: ...UULHU IUDPH 6OLGH WKH GLVN FDSDFLW ODEHO XS LQWR WKH HPSW VORW ORVH WKH FDP ODWFK WR VHDW WKH GLVN ILUPO RQ WKH EDFNSODQH Q DXGLEOH FOLFN LQGLFDWHV WKH ODWFK LV FORVHG I RX DUH LQVWDOOLQJ D GLVN DV RSSRVHG WR D ILOOHU PRQLWRU WKH W VKRXOG EH RQ ZKLOH WKH GLVN VSLQV XS DQG WKHQ WXUQ RII 7KH ZLOO EOLQN ZLWK 2 DFWLYLW WR WKH GLVN I RX REVHUYH GLIIHUHQW UHVXOWV UHIHU WR FKDSWHU 7URXEOHVKRRWLQJ IRU SUR...

Page 113: ... LVN 113 Removal and Replacement LJXUH LVN QVWDOODWLRQ KDQGOH FDP ODWFK FDSDFLW ODEHO ...

Page 114: ...XQDYDLODEOH IRU 2 5HIHU WR 3UHSDUDWLRQ RQ SDJH Caution Touching the BCC pins can cause high energy discharge and permanently damage the BCC 7RROV 7RU 7 RU IODW EODGH VFUHZGULYHU 6 ZULVW VWUDS 3URFHGXUH Caution Do not remove a BCC from an operating product until you have the replacement BCC and are ready to install it An empty slot will cause uneven cooling and eventual overheating 5HPRYH WKH FDEOH...

Page 115: ...QV IURP WKH EDFNSODQH 3XOO WKH RXW RI WKH VORW 5HSODFH WKH LPPHGLDWHO LI WKH SURGXFW LV LQ XVH VHH QH W VWHS WWDFK WKH FOLS HQG RI RXU 6 ZULVW VWUDS WR WKH JURXQG VWXG DW WKH WRS RI WKH UDFN Caution Touching the BCC pins can cause high energy discharge and permanently damage the BCC 5HPRYH WKH UHSODFHPHQW IURP LWV 6 EDJ ORFNLQJ VFUHZ FDP OHYHU VORW ...

Page 116: ...S 2Q UHVHWV WKH EXV DXWRPDWLFDOO ZKHQHYHU D GLVN RU LV UHPRYHG RU LQVHUWHG 2II DOORZV EXV DFWLYLW WR FRQWLQXH DV XVXDO 7KH URWDU VZLWFK LV XVHG IRU DUUD VXSSRUW RQO Caution In JBOD mode switches must have the same settings on both BCCs 2SHQ WKH FDP OHYHUV VHH LJXUH E SXOOLQJ WKHP DZD IURP WKH FHQWHU RI WKH FDUG QVHUW WKH LQ WKH HPSW VORW 7KH SHUIRUDWHG VLGH RI WKH FDUG IDFHV GRZQ LQ WKH WRS VORW X...

Page 117: ... 117 Removal and Replacement LJXUH 3 6ZLWFKHV 3 VZLWFK EDQN IDXOW ...

Page 118: ...YHU 3URFHGXUH Caution Do not remove a fan from an operating product until you have the replacement fan and are ready to install it An empty slot will cause uneven cooling and eventual overheating RRVHQ WKH WZR ORFNLQJ VFUHZV LQ LJXUH XQWLO WKH FOHDU WKH GLVN V VWHP FKDVVLV 7KH VFUHZV VWD ZLWK WKH IDQ 3XOO WKH IDQ RXW RI WKH FKDVVLV E WKH PHWDO WDE 5HSODFH WKH IDQ LPPHGLDWHO LI WKH SURGXFW LV LQ XV...

Page 119: ... DQ 119 Removal and Replacement LJXUH DQ 5HPRYDO DQG 5HSODFHPHQW ORFNLQJ VFUHZ SXOO WDE IDQ VORW ...

Page 120: ...ROV 7RU 7 RU IODW EODGH VFUHZGULYHU 3URFHGXUH Caution Do not remove a power supply from an operating product until you have the replacement and are ready to install it An empty slot will cause uneven cooling and eventual overheating Caution Power supply may be hot to touch LVFRQQHFW WKH SRZHU FRUG IURP WKH SRZHU VXSSO RRVHQ WKH VFUHZ LQ LJXUH IURP WKH SRZHU VXSSO KDQGOH 3XOO WKH KDQGOH GRZQ WR GLV...

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Page 122: ...n Do not move the disk system with disks installed and power on Even a one inch drop of the disk system can damage spinning disks 7RROV 7RU 7 VFUHZGULYHU 6PDOO IODW EODGH VFUHZGULYHU 3URFHGXUH HWHUPLQH WKH ILOH V VWHPV WKDW ZLOO EH LQDFFHVVLEOH IRU 2 RSHUDWLRQV ZKLOH WKH GLVN V VWHP LV WXUQHG RII DQG SHUIRUP QHFHVVDU V VWHP DGPLQLVWUDWLRQ 6HH WKH 3 8 JXLGH RZ 3 8 RUNV RQFHSWV IRU WKH 6 VWHP GPLQLV...

Page 123: ...e to remove the disk system from the rack use two people or a lift device 3XVK WKH GLVFRQQHFWHG GLVN V VWHP IRUZDUG RU OLIW LW FRPSOHWHO RXW RI WKH UDFN DV QHHGHG KHQ RX DUH UHDG WR UHSODFH WKH GLVN V VWHP SXVK WKH FKDVVLV EDFN LQWR WKH UDFN 8QORFN DQG RSHQ WKH GRRU QVHUW DQG WLJKWHQ WKH IURQW PRXQWLQJ VFUHZV 5HFRQQHFW 6 6 FDEOHV DQG SRZHU FRUGV 3XVK WKH SRZHU EXWWRQ LQ WR WXUQ RQ WKH GLVN V VWHP ...

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Page 125: ... RRU 125 Removal and Replacement LJXUH RRU 5HPRYDO DQG 5HSODFHPHQW IURQW PRXQW VFUHZV GRRU ORFN KLQJH EORFN GRRU IODQJH PRXQWLQJ HDUV KLQJH DUP ...

Page 126: ...lots must be empty before removing the top cover 5HPRYH GLVNV DQG ILOOHUV 6HH SDJH 3XVK WKH GLVN V VWHP LQFKHV IRUZDUG RQ WKH UDLOV 6HH SDJH Caution Removing the top cover with the power switch in the ON in position can damage the internal switch 5HPRYH WKH QLQH 7RU 7 VFUHZV IURP WKH EDFN DQG VLGH HGJHV RI WKH FRYHU SODWH LQ LJXUH 6FUHZV DUH PDUNHG E D VWDU SDWWHUQ LQ WKH VKHHW PHWDO 6OLGH WKH FRY...

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Page 128: ...GHSHQGHQWO LI LW LV GDPDJHG RU EURNHQ 7KH PH DQLQH FRQWDLQV WKH SRZHU VZLWFK 7KH SRZHU PXVW EH 2 LQ DQG WKH WRS FRYHU UHPRYHG LQ RUGHU WR UHPRYH DQG UHSODFH WKH EDFNSODQH DQG RU PH DQLQH ERDUG Caution Turning off a disk system isolates the enclosed disks from the host Perform recommended system administration to prevent loss of pending I Os to the disks 7RROV 6PDOO IODW EODGH VFUHZGULYHU 7RU 7 VFU...

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Page 130: ...QG WKH QHZ EDFNSODQH LQVLGH WKH FKDVVLV DQG SXVK LW RYHU WKH DOLJQPHQW SLQV LQ LJXUH RQQHFWRUV DXWRPDWLFDOO DOLJQ ZLWK IORDWLQJ IDQ FRQQHFWRUV LQVLGH WKH FKDVVLV E QVHUW DQG WLJKWHQ WHQ VFUHZV LQWR WKH EDFNSODQH DQG FKDVVLV 7R UHSODFH WKH PH DQLQH D WWDFK WKH QHZ PH DQLQH WR WKH EDFNSODQH FRQQHFWRU LQ LJXUH E QVHUW DQG WLJKWHQ ILYH 7RU 7 VFUHZV WKURXJK WKH PH DQLQH DQG LQWR WKH EDFNSODQH 5HSODFH W...

Page 131: ... DFNSODQH 0H DQLQH 3 4XDOLILHG 2QO 131 Removal and Replacement LJXUH DFNSODQH VVHPEO 7RU 7 VFUHZV DOLJQPHQW SLQ EDFNSODQH PH DQLQH ...

Page 132: ...rge and permanently damage the disk Disks are fragile Handle carefully 7RROV 7RU 7 VFUHZGULYHU 6 VWUDS 6 PDW 3URFHGXUH I WKH GLVN LV VWLOO LQ WKH GLVN V VWHP UHIHU WR SDJH WR UHPRYH WKH GLVN 3XW WKH 6 VWUDS RQ RXU ZULVW DQG DWWDFK WKH IUHH HQG WR DSSURSULDWH JURXQG Caution Failure to protect against ESD can result in the loss of all current data as well as the ability to store any future data on t...

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Page 135: ...Reference 135 6 REFERENCE Product Models and Options Replaceable Parts Specifications Regulatory Statements Product Web Site Related Documents ...

Page 136: ...ntroller Card 104 4 9 Gbyte 10K rpm LVD disk drives 108 8 9 Gbyte 10K rpm LVD disk drives 110 10 9 Gbyte 10K rpm LVD disk drives 202 2 18 Gbyte 10K rpm LVD disk drives 204 4 18 Gbyte 10K rpm LVD disk drives 208 8 18 Gbyte 10K rpm LVD disk drives 210 10 18 Gbyte 10K rpm LVD disk drives 304 4 36 Gbyte 10K rpm LVD disk drives 308 8 36 Gbyte 10K rpm LVD disk drives 310 10 36 Gbyte 10K rpm LVD disk dri...

Page 137: ...EOH 8SJUDGH 3URGXFWV Order No Description A5276A 9 Gbyte 10K rpm LVD disk drive A5282A 18 Gbyte 10K rpm LVD disk drive A5273A Bus Control Card A5306A 2 meter VHDCI Ultra SCSI cable A5307A 5 meter VHDCI Ultra SCSI cable A5250A Rail kit for HP C2785A C2786A C2787A A1896A and A1897A A5251A Rail kit for HP Rack Systems E ...

Page 138: ... Amp L6 30P 2 C19 8 C13 outlets switch accessory E7682A 19 inch 200 240 V 30 Amp IEC 309 2 C19 2 C13 outlets switch accessory E4452A 36 inch 220 V 16 Amp L6 20P 6 C 13 outlets E4453A 36 inch 220 V 16 Amp no plug 6 C 13 outlets E5933A 36 inch 110 220 V 16 Amp UPS IEC 320 10 C 13 outlets E4456A B 60 inch 220 V 16 Amp L6 20P 10 C 13 outlets E4457A B 60 inch 220 V 16 Amp no plug 10 C 13 outlets E5930A...

Page 139: ...VD SE terminator A5236 60003 Fan A5272 67014 Door assembly A5236 60023 A5236 69023 Power supply A5272 67003 Backplane and mezzanine assembly A5236 60021 Mezzanine board A5272 67006 A5272 69006 Bus Control Card BCC J1525 60001 Half U rack filler panel A5236 60009 Disk filler assembly A5276 67001 A5276 69001 9GB LP disk A5282 67001 A5282 69001 18 GB HH or LP disk A5595 67001 A5595 69001 36 GB HH dis...

Page 140: ...HLJKW FP LQ LGWK FP LQ HSWK FP LQ HLJKW IXOO ORDGHG GLVN V VWHP ZHLJKV DSSUR LPDWHO SRXQGV RPSRQHQW ZHLJKWV DUH VKRZQ LQ 7DEOH 7DEOH 3URGXFW HLJKWV Component Weight of Each lbs Quantity Subtotal lbs Disk Drive HH 2 8 10 28 Fan 3 3 2 7 Power Supply 10 6 2 22 BCC 4 5 2 9 Midplane Mezzanine 6 1 6 Door 2 1 2 Chassis 35 1 35 Approx Total 110 lbs ...

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Page 147: ...1998 IEC 61000 4 2 1995 EN 61000 4 2 1995 IEC 61000 4 3 1995 EN 61000 4 3 1996 IEC 61000 4 4 1995 EN 61000 4 4 1995 IEC 61000 4 5 1995 EN 61000 4 5 1995 IEC 61000 4 6 1996 EN 61000 4 6 1996 IEC 61000 4 11 1994 EN 61000 4 11 1994 EN 61000 3 2 1995 A1 A2 IEC 1000 3 2 1995 EN 61000 3 3 1995 IEC 1000 3 3 1994 Supplementary Information The product herewith complies with the requirements of the Low Volt...

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HP A5272A - SureStore E Disk System SC10 Storage Enclosure, Service Manual

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Summary of Contents for A5272A - SureStore E Disk System SC10 Storage Enclosure

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