Troubleshooting
5243-2SE Tape Drive Installation and User’s Guide — 542757-003
4 -2
The Tape Drive Will Not Accept the Tape Cartridge
(Or Ejects It Immediately)
The Tape Drive Will Not Accept the Tape Cartridge (Or Ejects It
Immediately)
The tape cartridge may have been damaged, for example dropped, or the tape drive
may have a fault. If it is a cleaning cartridge, it has probably expired and should be
discarded immediately. For data cartridges:
1. Check that the tape drive has power, the power cable is properly connected, and
the
Tape
LED is on.
2. Check that you are using the correct media for the tape drive.
3. Make sure that you have loaded the tape cartridge with the correct orientation.
4. Check for damage to your media and discard it if it is damaged.
5. Use a new or known, good piece of media and see if it loads. If it does, the original
cartridge is faulty and should be discarded.
6. Check if another DAT drive of the same model will accept the tape cartridge. If it
does, the original tape drive may be faulty.
