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HP 4410t - Mobile Thin Client Maintenance And Service Manual Download Page 71

4–38

Maintenance and Service Guide

Removal and replacement procedures

3. If it is necessary to replace the display bezel or any of the display assembly internal components:

a. Remove the eight rubber screw covers 

1

 and 

2

.

✎

The rubber screw covers 

1

 on the top edge of the display bezel are larger than the rubber screw 

covers

2

 on the bottom edge of the display bezel.

b. Remove the four Torx T8M2.5×6.0 screws 

1

 and the four Phillips PM2.5×5.0 screws 

2

 that secure the 

display bezel to the display assembly.

Summary of Contents for 4410t - Mobile Thin Client

Page 1: ...23 001 July 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ... of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition...

Page 3: ...t allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safet...

Page 4: ...itches and speakers 2 3 Keys 2 4 Lights 2 5 Pointing devices 2 6 Front components 2 7 Left side components 2 8 Right side components 2 9 Bottom components 2 10 3 Illustrated parts catalog Service tag 3 1 Computer major components 3 2 Display subcomponents 3 6 Cable Kit 3 7 Mass storage devices 3 8 Plastics Kit 3 9 Miscellaneous parts 3 10 Sequential part number listing 3 11 ...

Page 5: ...ervice tag 4 5 Computer feet 4 6 Battery 4 7 Switch cover 4 8 Keyboard 4 9 Memory module 4 12 Optical drive 4 13 Speakers 4 15 Palm rest 4 16 WLAN module 4 18 Solid state module 4 20 Top cover 4 22 Modem module 4 24 RTC battery 4 26 USB board 4 27 Modem module cable 4 28 Heat sink 4 29 Fan 4 32 Processor 4 34 Power button board 4 36 Display assembly 4 37 System board 4 41 Power connector cable 4 4...

Page 6: ... specifications 6 3 System DMA specifications 6 4 System memory map specifications 6 5 System interrupt specifications 6 6 System I O address specifications 6 7 7 Screw listing Phillips PM2 5 5 0 screw 7 1 Phillips PM2 5 3 0 broadhead screw 7 4 Phillips PM2 5 3 0 screw 7 6 Phillips PM2 5 6 0 screw 7 9 Phillips PM2 0 3 0 screw 7 10 Phillips PM2 0 5 0 screw 7 12 Phillips PM2 5 11 0 captive screw 7 1...

Page 7: ... Audio out headphone 8 1 External monitor 8 2 HDMI 8 3 RJ 45 network 8 4 RJ 11 modem 8 5 Universal Serial Bus 8 6 9 Power cord set requirements Requirements for all countries and regions 9 1 Requirements for specific countries and regions 9 2 10Recycling Battery 10 1 Display 10 1 Index ...

Page 8: ...6 9 ratio Supports privacy filter Includes 2 WLAN antennas Memory 2 customer accessible upgradable memory module slots Supports the following PC2 6400 configurations at 800 MHz 2048 MB total system memory 2048 1 1024 MB total system memory 1024 1 Solid state modules Serial Advanced Technology Attachment SATA Supports the following solid state modules 2 GB 1 GB Optical drive 8X DVD ROM drive 12 7 m...

Page 9: ...igital card formats Memory Stick MS Memory Stick Pro MSP MultiMediaCard MMC MultiMediaCard 4 2 MMC Plus including MMC Plus HC Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card Secure Digital High Speed SDHS Memory Card xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M Ports Audio in mono microphone Audio out stereo headphone HDMI Multi pin AC power RJ...

Page 10: ...ions in this section Wireless antennas Component Description WLAN antennas 2 Send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notice...

Page 11: ...ervice Guide External component identification Display components Item Component Description 1 Internal display switch Turns off the display if the display is closed while the power is on 2 Internal microphone Records sound ...

Page 12: ...en the computer is off press the button to turn on the computer When the computer is on press the button to shut down the computer When the computer is in the Standby state press the button briefly to exit Standby If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about...

Page 13: ...tly used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with t...

Page 14: ...s lock light On Caps lock is on 2 Info light On The computer is on Blinking 5 times When the computer is on press the button to display system information Off The computer is off or in the Standby state 3 Power light On The computer is on Blinking The computer is in the Standby state Off The computer is off ...

Page 15: ... and selects or activates items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start Control Panel Printers and Other Hardware Mouse ...

Page 16: ...etooth device is on Amber All wireless devices are off 4 Media Card Reader Supports the following optional digital card formats Memory Stick MS Memory Stick Pro MSP MultiMediaCard MMC MultiMediaCard 4 2 MMC Plus including MMC Plus HC Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card Secure Digital High Speed SDHS Memory Card xD Picture Card XD xD Picture Card XD Type H xD...

Page 17: ...but it may not prevent the computer from being mishandled or stolen 3 RJ 45 network jack Connects a network cable 4 Vent Enables airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 External monitor port Connects an external VGA monitor or pro...

Page 18: ...sed 5 Battery light Amber A battery is charging Turquoise A battery is close to full charge capacity Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the com...

Page 19: ...aintenance and Service Guide External component identification Bottom components Item Component Description 1 Battery release latches 2 Release the battery from the battery bay 2 Battery bay Holds the battery ...

Page 20: ...r 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for th...

Page 21: ...3 2 Maintenance and Service Guide Illustrated parts catalog Computer major components ...

Page 22: ...e 536410 051 For use in French Canada 536410 121 For use in Germany 536410 041 For use in Greece 536410 DJ1 For use in Hungary 536410 211 For use in Iceland 536410 DD1 For use in Israel 536410 BB1 For use in Italy 536410 061 For use in Japan 536410 291 For use in Latin America 536410 161 For use in the Netherlands 536410 B31 For use in Norway 536410 091 For use in Portugal 536410 131 For use in Ru...

Page 23: ...ca Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coa...

Page 24: ...icronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the S...

Page 25: ... catalog Display subcomponents Item Description Spare part number 1 Display bezel 536422 001 2 Display hinges 2 535871 001 3 Display panel cable 536429 001 Display Cable Kit includes 536430 001 4a Microphone receiver and cable 4b Wireless antenna cable ...

Page 26: ...enance and Service Guide 3 7 Cable Kit Item Description Spare part number Cable Kit 536538 001 1 Network cable includes RJ 45 connector 2 USB board includes cable 3 Power connector cable 4 Modem module cable includes RJ 11 connector ...

Page 27: ... Service Guide Illustrated parts catalog Mass storage devices Item Description Spare part number 1 Solid state module includes bracket 2 GB 578184 001 1 GB 578183 001 2 DVD ROM drive includes bezel and bracket 578185 001 ...

Page 28: ...d parts catalog Maintenance and Service Guide 3 9 Plastics Kit Item Description Spare part number Plastics Kit 535780 001 1 Optical drive space saver 2 RTC battery 3 Palm rest includes TouchPad and TouchPad cable ...

Page 29: ...se in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the United Kingdom and Singapore 490371 031 For use in the United States 490371 001 Screw Kit Phillips PM2 5 11 0 captive screws Phillips PM2 5 9 0 screws Phillips PM2 5 9 0 captive screws Phillips PM2 5 6 0 s...

Page 30: ...pe Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Hondura...

Page 31: ...enegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapo...

Page 32: ...6410 251 Keyboard for use in Russia 536410 261 Keyboard for use in Bulgaria 536410 281 Keyboard for use in Thailand 536410 291 Keyboard for use in Japan 536410 AB1 Keyboard for use in Taiwan 536410 AD1 Keyboard for use in South Korea 536410 B31 Keyboard for use in the Netherlands 536410 B71 Keyboard for use in Sweden and Finland 536410 BB1 Keyboard for use in Israel 536410 BG1 Keyboard for use in ...

Page 33: ...ement thermal material 578180 001 14 1 in SVA HD LED display assembly includes webcam module and cable microphone and cable 2 WLAN antenna transceivers and cables nameplate and logo 578181 001 1024 MB memory module 800 MHz DDR2 578182 001 2048 MB memory module 800 MHz DDR2 578183 001 1 GB solid state module includes bracket 578184 001 2 GB solid state module includes bracket 578185 001 DVD ROM dri...

Page 34: ...sive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors ÄCAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be ha...

Page 35: ...le or optical drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD co...

Page 36: ...nizer to dissipate electric charges Workstation guidelines Follow these workstation grounding guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative...

Page 37: ...ps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop ...

Page 38: ...ber and model number provided on the service tag Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician det...

Page 39: ...procedures Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 535793 001 There are 4 rubber feet that attach to the base enclosure in the locations shown in the following illustration ...

Page 40: ...r by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latches 1 to release the battery 3 Remove the battery 2 Install the battery by inserting it into the battery bay until you hear a click Description Spare part num...

Page 41: ...mputer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the switch cover 1 Remove the following screws Two Phillips PM2 5 5 0 screws 1 Two Phillips PM2 5 3 0 broadhead screws 2 Two Phillips PM2 5 3 0 screws 3 Description Spare part number Switch cov...

Page 42: ...uter 4 Remove the battery see Battery on page 4 7 5 Remove the switch cover see Switch cover on page 4 8 For use in country or region Spare part number For use in country or region Spare part number Brazil 536410 201 The Netherlands 536410 B31 Bulgaria 536410 261 Norway 536410 091 The Czech Republic 536410 221 Portugal 536410 131 Denmark 536410 081 Russia 536410 251 France 536410 051 Slovakia 5364...

Page 43: ...Remove the three Phillips PM2 5 5 0 screws that secure the keyboard to the computer 2 Slide the keyboard 1 toward the display 3 Lift the keyboard 2 until it rests just above the computer 4 Swing the left side of the keyboard 3 up and to the right until it rests upside down next to the computer ...

Page 44: ...e and Service Guide 4 11 5 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 6 Remove the keyboard Reverse this procedure to install the keyboard ...

Page 45: ...he top memory module slot is for expansion memory and the bottom slot is for primary memory 1 Pull away the retention clips 1 on each side of the memory module to release the memory module The edge of the module opposite the slot rises away from the computer ÄCAUTION To prevent damage to the memory module hold it by the edges only Do not touch the components on the memory module 2 Grasp the edge o...

Page 46: ...Battery on page 4 7 5 Remove the switch cover see Switch cover on page 4 8 6 Remove the keyboard see Keyboard on page 4 9 Remove the optical drive 1 Position the computer with the right side toward you 2 Remove the Phillips PM2 5 6 0 screw 1 that secures the optical drive to the computer 3 Insert a flat bladed screwdriver or similar tool into the optical drive tab access 2 and then press the tab t...

Page 47: ...he optical drive bracket follow these steps a Position the optical drive with the rear toward you b Remove the two Phillips PM2 0 3 0 screws 1 that secure the optical drive bracket to the optical drive c Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive ...

Page 48: ...AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the switch cover see Switch cover on page 4 8 6 Remove the keyboard see Keyboard on page 4 9 Remove the speakers 1 Disconnect the speaker cable 1 from the system board 2 Remove the four Phillips PM2 5 3 0 screws 2 that secure the speakers to the base enclosure 3 Remove the speakers ...

Page 49: ...e computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the switch cover see Switch cover on page 4 8 6 Remove the keyboard see Keyboard on page 4 9 Remove the palm rest 1 Remove the three Phillips PM2 5 3 0 broadhead screws 1 that secure the ...

Page 50: ...procedures Maintenance and Service Guide 4 17 3 Release the ZIF connector 1 to which the TouchPad cable is attached and then disconnect the TouchPad cable 2 from the system board Reverse this procedure to install the palm rest ...

Page 51: ...nistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 504664 002 Broadcom 4312G 802 11a b g WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands 504593 003 Broadcom 4312G 802 11a b g WLAN module for use in Afghanistan Albania Algeria Andorra Ango...

Page 52: ...n the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module The black WLAN antenna cable is connected to the W...

Page 53: ...ttery on page 4 7 5 Remove the following components a Switch cover see Switch cover on page 4 8 b Keyboard see Keyboard on page 4 9 c Palm rest see Palm rest on page 4 16 Remove the solid state module 1 Remove the two Phillips PM2 0 5 0 screws 1 that secure the solid state module cover to the computer 2 Loosen the Phillips PM2 5 11 0 captive screw 2 that secures the solid state module cover to the...

Page 54: ... module bracket follow these steps a Turn the solid state module upside down b Remove the four Phillips PM2 0 7 0 screws 1 that secure the solid state module to the bracket c Lift the solid state module 2 straight up to remove it from the bracket Reverse this procedure to reassemble and install the solid state module ...

Page 55: ...itch cover see Switch cover on page 4 8 b Keyboard see Keyboard on page 4 9 c Optical drive see Optical drive on page 4 13 d Speakers see Speakers on page 4 15 e Palm rest see Palm rest on page 4 16 f Solid state module see Solid state module on page 4 20 Remove the top cover 1 Disconnect the display panel cable 1 from the system board 2 Disconnect the microphone cable 2 from the system board and ...

Page 56: ...he 19 Torx T8M2 5 8 0 screws that secure the top cover to the base enclosure 6 Lift the rear edge of the top cover 1 until it disengages from the base enclosure Callout 2 identifies the locations where the top cover more securely connects to the base enclosure If necessary apply additional upward and outward pressure at these points to disengage the top cover 7 Remove the top cover 3 Reverse this ...

Page 57: ...l devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Switch cover see Switch cover on page 4 8 b Keyboard see Keyboard on page 4 9 c Optical drive see Optical drive on page 4 13 d Speakers...

Page 58: ... the two Phillips PM2 5 3 0 screws 1 that secure the modem module to the system board 2 Lift the modem module 2 away from the system board to disconnect it 3 Disconnect the modem module cable 3 from the modem module 4 Remove the fingerprint modem module Reverse this procedure to install the modem module ...

Page 59: ... the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Switch cover see Switch cover on page 4 8 b Keyboard see Keyboard on page 4 9 c Optical drive see Optical drive on page 4 13 d Speakers see Speakers on page 4 15 e Palm rest see Palm rest on page 4 16 f Solid state module see Solid state module on pag...

Page 60: ...ve the following components a Switch cover see Switch cover on page 4 8 b Keyboard see Keyboard on page 4 9 c Optical drive see Optical drive on page 4 13 d Speakers see Speakers on page 4 15 e Palm rest see Palm rest on page 4 16 f Solid state module see Solid state module on page 4 20 g Top cover see Top cover on page 4 22 Remove the USB board and cable 1 Disconnect the USB board cable 1 from th...

Page 61: ...Battery on page 4 7 5 Remove the following components a Switch cover see Switch cover on page 4 8 b Keyboard see Keyboard on page 4 9 c Optical drive see Optical drive on page 4 13 d Speakers see Speakers on page 4 15 e Palm rest see Palm rest on page 4 16 f Solid state module see Solid state module on page 4 20 g Top cover see Top cover on page 4 22 Remove the modem module cable 1 Disconnect the ...

Page 62: ...st unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Switch cover see Switch cover on page 4 8 b Keyboard see Keyboard on page 4 9 c Optical drive see Optical drive on page 4 13 d Speakers see Speakers on page 4 15 e Palm rest see Palm rest on page 4 16 f Solid state mod...

Page 63: ...wing the sequence stamped into the heat sink loosen the five Phillips PM2 5 9 0 captive screws 2 that secure the heat sink to the system board 3 Remove the heat sink 3 Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it ...

Page 64: ... heat sink section 2 that services it Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it Replacement thermal material is included with all system board heat sink and processor spare part kits When replacing the heat sink be sure to remove the fan from the defective heat sink and install it on the replacement heat sink See Fan on page 4 32 for fan removal i...

Page 65: ...s displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page ...

Page 66: ...placement procedures Maintenance and Service Guide 4 33 Remove the fan 1 Remove the three Phillips PM2 0 3 0 screws 1 that secure the fan to the heat sink 2 Remove the fan 2 Reverse this procedure to install the fan ...

Page 67: ...t and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Switch cover see Switch cover on page 4 8 b Keyboard see Keyboard on page 4 9 c Optical drive see Optical drive on page 4 13 d Speakers see Speakers on page 4 15 e Palm rest see Palm rest on page 4 16 f Solid state module see Solid state module on page 4 20 g Top ...

Page 68: ...to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it When you install the processor the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket Reverse this procedure to install the processor ...

Page 69: ...nents a Switch cover see Switch cover on page 4 8 b Keyboard see Keyboard on page 4 9 c Optical drive see Optical drive on page 4 13 d Speakers see Speakers on page 4 15 e Palm rest see Palm rest on page 4 16 f Solid state module see Solid state module on page 4 20 g Top cover see Top cover on page 4 22 Remove the power button board and cable 1 Detach the power button board from the base enclosure...

Page 70: ... Optical drive on page 4 13 d Speakers see Speakers on page 4 15 e Palm rest see Palm rest on page 4 16 f Solid state module see Solid state module on page 4 20 g Top cover see Top cover on page 4 22 Remove the display assembly ÄCAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other comp...

Page 71: ...y internal components a Remove the eight rubber screw covers 1 and 2 The rubber screw covers 1 on the top edge of the display bezel are larger than the rubber screw covers 2 on the bottom edge of the display bezel b Remove the four Torx T8M2 5 6 0 screws 1 and the four Phillips PM2 5 5 0 screws 2 that secure the display bezel to the display assembly ...

Page 72: ... bottom edge 3 of the display bezel until the bezel disengages from the display enclosure d Remove the display bezel 4 4 If it is necessary to replace the display hinges a Remove the four Phillips PM2 5 5 0 screws 1 that secure the display panel to the display enclosure b Release the display panel 2 by lifting the bottom edge of the display panel ...

Page 73: ...nges 2 from the display panel The display hinges are available using spare part number 535871 001 5 If it is necessary to replace the webcam module cable release the webcam module cable 1 from the clips and routing channels 2 built into the display enclosure and then remove the cable 3 The webcam module cable is included in the Display Cable Kit spare part number 536430 001 Reverse this procedure ...

Page 74: ...ptical drive see Optical drive on page 4 13 d Speakers see Speakers on page 4 15 e Palm rest see Palm rest on page 4 16 f Solid state module see Solid state module on page 4 20 g Top cover see Top cover on page 4 22 h Heat sink see Heat sink on page 4 29 i Display assembly see Display assembly on page 4 37 When replacing the system board be sure that the following additional components are removed...

Page 75: ... the clip built into the base enclosure 3 Position the base enclosure with the rear toward you 4 Flex the right side of the base enclosure 1 outward until the USB connectors and the HDMI connector are clear of the openings in the base enclosure 5 Lift the rear edge of the system board 2 until it rests at an angle 6 Remove the system board 3 by sliding it back Reverse this procedure to install the ...

Page 76: ...ollowing components a Switch cover see Switch cover on page 4 8 b Keyboard see Keyboard on page 4 9 c Optical drive see Optical drive on page 4 13 d Speakers see Speakers on page 4 15 e Palm rest see Palm rest on page 4 16 f Solid state module see Solid state module on page 4 20 g Top cover see Top cover on page 4 22 h Heat sink see Heat sink on page 4 29 i Display assembly see Display assembly on...

Page 77: ...cover see Switch cover on page 4 8 b Keyboard see Keyboard on page 4 9 c Optical drive see Optical drive on page 4 13 d Speakers see Speakers on page 4 15 e Palm rest see Palm rest on page 4 16 f Solid state module see Solid state module on page 4 20 g Top cover see Top cover on page 4 22 h Heat sink see Heat sink on page 4 29 i Display assembly see Display assembly on page 4 37 j System board see...

Page 78: ...pen Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen Because Computer Setup is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To select an item press enter To close open dialog boxes a...

Page 79: ...tem Information View identification information for the computer and the batteries in the system View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Ignore changes and exit Cancel any changes entered during the current session and exit Computer Setup Save changes and exit Save any changes entered during the current sessio...

Page 80: ...ur computer Select To do this Setup Password Enter change or delete a setup password Power On Password Enter change or delete a power on password Password Options Enable disable stringent security Enable disable the password requirement on computer restart System IDs Enter a user defined computer asset tracking number and ownership tag ...

Page 81: ...lude most boot devices in the system Set the Express Boot Popup delay in seconds Set the boot order Device Configurations Swap the functions of the fn key and left ctrl key Enable disable USB legacy support When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a ha...

Page 82: ...A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Applicable product safety standards specif...

Page 83: ... cm 11 0 in Diagonal 35 81 cm 14 1 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 279 0 279 mm Format 1366 768 Configuration RGB vertical stripe Backlight LED Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical ...

Page 84: ... MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CDEXTRA Portfolio CD R CD RW CDR CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM CD R and CD RW Access time CD DVD Random 110 ms 130 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 24X CD RW 3 600 KB sec ...

Page 85: ... specifications Hardware DMA System function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Not applicable DMA6 Not assigned DMA7 Not assigned ExpressCard controller can use DMA 1 2 or 5 ...

Page 86: ...nction 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 64 KB 000C0000 000CFFFF Video BIOS 64 KB 000E8000 000FFFFF System BIOS 00100000 XFFFFFFF Extended memory based on memory installed X 1 0000000 FEDFFFFF PCI bus FED00000 FED003FF High precision event timer FEE01000 FFFFFFFF PCI bus ...

Page 87: ...ernet controller IRQ18 Intel ICH9 family USB universal host controller 2939 Intel ICH9 family USB universal host controller 2936 IRQ19 Intel ICH9 family USB2 enhanced controller 293C IRQ20 Intel ICH9 family USB2 enhanced controller 293A Intel ICH9 family USB universal host controller 2934 IRQ21 Intel ICH9M E M SATA AHCI controller IRQ22 Intel ICH9 family USB universal host controller 2935 Default ...

Page 88: ...tural keyboard 061 Motherboard resources 062 Microsoft ACPI compliant embedded controller 063 Motherboard resources 064 Standard 101 102 key or Microsoft natural keyboard 065 Motherboard resources 066 Microsoft ACPI compliant embedded controller 067 Motherboard resources 070 Motherboard resources 071 077 System CMOS real time clock 080 Motherboard resources 081 091 Direct memory access controller ...

Page 89: ...ly PCI express root port3 2944 7000 701F ICH9M E M SATA AHCI controller 7020 703F ICH9 family USB universal host controller 2936 7040 705F ICH9 family USB universal host controller 2935 7060 707F ICH9 family USB universal host controller 2934 7080 709F ICH9 family USB universal host controller 2939 70A0 70BF ICH9 family USB universal host controller 2938 70C0 70DF ICH9 family USB universal host co...

Page 90: ...nformation for the screws used in the computer The screws listed in this chapter are available in the Screw Kit spare part number 535870 001 Phillips PM2 5 5 0 screw Where used 2 screws that secure the switch cover to the computer Color Quantity Length Thread Head diameter Black 16 5 0 mm 2 5 mm 5 0 mm ...

Page 91: ...7 2 Maintenance and Service Guide Screw listing Where used 3 screws that secure the keyboard to the computer Where used 3 screws that secure the display assembly to the computer ...

Page 92: ...Screw listing Maintenance and Service Guide 7 3 Where used 4 screws that secure the display bezel to the display assembly Where used 4 screws that secure the display panel to the display enclosure ...

Page 93: ...enance and Service Guide Screw listing Phillips PM2 5 3 0 broadhead screw Where used 4 screws that secure the switch cover to the computer Color Quantity Length Thread Head diameter Black 7 3 0 mm 2 5 mm 7 0 mm ...

Page 94: ...Screw listing Maintenance and Service Guide 7 5 Where used 3 screws that secure the palm rest to the computer ...

Page 95: ...Maintenance and Service Guide Screw listing Phillips PM2 5 3 0 screw Where used 2 screws that secure the switch cover to the computer Color Quantity Length Thread Head diameter Black 11 2 5 mm 3 0 mm 5 0 mm ...

Page 96: ...Screw listing Maintenance and Service Guide 7 7 Where used 4 screws that secure the speakers to the base enclosure Where used 2 screws that secure the WLAN module to the computer ...

Page 97: ...7 8 Maintenance and Service Guide Screw listing Where used 2 screws that secure the modem module to the system board Where used One screw that secures the USB board to the base enclosure ...

Page 98: ... listing Maintenance and Service Guide 7 9 Phillips PM2 5 6 0 screw Where used One screw that secures the optical drive to the computer Color Quantity Length Thread Head diameter Black 1 6 0 mm 2 5 mm 5 0 mm ...

Page 99: ...ance and Service Guide Screw listing Phillips PM2 0 3 0 screw Where used 2 screws that secure the optical drive bracket to the optical drive Color Quantity Length Thread Head diameter Silver 11 3 0 mm 2 0 mm 4 0 mm ...

Page 100: ...Screw listing Maintenance and Service Guide 7 11 Where used 3 screws that secure the fan to the heat sink Where used 6 screws that secure the display hinges to the display panel ...

Page 101: ...ntenance and Service Guide Screw listing Phillips PM2 0 5 0 screw Where used 2 screws that secure the solid state module to the computer Color Quantity Length Thread Head diameter Silver 2 5 0 mm 2 0 mm 5 0 mm ...

Page 102: ...3 Phillips PM2 5 11 0 captive screw Where used One captive screw that secures the solid state module to the computer the screw is secured to the solid state module by a C clip Color Quantity Length Thread Head diameter Silver 1 11 0 mm 2 5 mm 5 0 mm ...

Page 103: ...and Service Guide Screw listing Phillips PM2 0 7 0 screw Where used 4 screws that secure the solid state module to the solid state module bracket Color Quantity Length Thread Head diameter Silver 4 7 0 mm 2 0 mm 5 0 mm ...

Page 104: ... listing Maintenance and Service Guide 7 15 Torx T8M2 5 8 0 screw Where used 19 screws that secure the top cover to the base enclosure Color Quantity Length Thread Head diameter Black 19 8 0 mm 2 5 mm 5 0 mm ...

Page 105: ...intenance and Service Guide Screw listing Phillips PM2 5 9 0 screw Where used One screw that secures the USB board to the base enclosure Color Quantity Length Thread Head diameter Black 1 9 0 mm 2 5 mm 5 0 mm ...

Page 106: ...uide 7 17 Phillips PM2 5 9 0 captive screw Where used 5 captive screws that secure the heat sink to the system board the screws are secured to the heat sink by C clips Color Quantity Length Thread Head diameter Silver 5 9 0 mm 2 5 mm 2 0 mm ...

Page 107: ...intenance and Service Guide Screw listing Torx T8M2 5 6 0 screw Where used 4 screws that secure the display bezel to the display assembly Color Quantity Length Thread Head diameter Black 4 6 0 mm 2 5 mm 5 0 mm ...

Page 108: ...nd Service Guide 8 1 8 Connector pin assignments Audio in microphone Audio out headphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground ...

Page 109: ...gnments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock ...

Page 110: ...TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect ...

Page 111: ...8 4 Maintenance and Service Guide Connector pin assignments RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused ...

Page 112: ...Connector pin assignments Maintenance and Service Guide 8 5 RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused 7 Unused 8 Unused ...

Page 113: ...8 6 Maintenance and Service Guide Connector pin assignments Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground ...

Page 114: ... all countries and regions The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current...

Page 115: ...T 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two...

Page 116: ... remove these components handle them carefully Materials Disposal The backlight in the display assembly of this HP product contains mercury which might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http...

Page 117: ...steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 ...

Page 118: ...ter and then remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel ...

Page 119: ...nel frame 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel ...

Page 120: ...de down 17 Remove the backlight frame from the display panel ÅWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame ...

Page 121: ...m the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight ...

Page 122: ...t description 1 1 components bottom 2 10 buttons 2 3 display 2 2 front 2 7 keys 2 4 left side 2 8 lights 2 5 pointing device 2 6 right side 2 9 switches 2 3 top 2 1 computer feet locations 4 6 spare part number 4 6 Computer Setup accessing 5 1 Diagnostics menu 5 4 File menu 5 2 navigating and selecting 5 1 Security menu 5 3 System Configuration menu 5 4 using 5 1 computer specifications 6 1 connec...

Page 123: ... 5 2 fn key 2 4 front components 2 7 function keys 2 4 G graphics product description 1 1 grounding equipment and methods 4 2 H HDMI port connector pinout 8 3 location 2 8 headphone jack connector pinout 8 1 location 2 7 heat sink removal 4 29 spare part number 3 5 3 12 4 29 hinges illustrated 3 6 3 12 removal 4 39 spare part number 3 6 3 12 I info button 2 3 info light 2 5 J jacks audio in 2 7 au...

Page 124: ...d 3 9 P packing guidelines 4 3 palm rest illustrated 3 9 removal 4 16 spare part number 4 16 plastic parts 4 1 Plastics Kit contents 3 9 spare part number 3 4 3 9 3 12 pointing device components 2 6 illustrated 2 6 product description 1 2 ports external monitor 2 8 HDMI 2 8 monitor 2 8 product description 1 2 USB 2 8 2 9 power button 2 3 power button board removal 4 36 spare part number 3 5 3 14 4...

Page 125: ... address 6 7 system interrupt 6 6 system memory map 6 5 switch components 2 3 switch cover removal 4 8 spare part number 3 3 3 12 4 8 system board removal 4 41 spare part number 3 5 3 14 4 41 System Configuration menu 5 4 system DMA specifications 6 4 system I O address specifications 6 7 system interrupt specifications 6 6 system memory map specifications 6 5 T tools required 4 1 top components 2...

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