HP 339674-001 User Manual Download Page 17

Page: 17 / 95

HP CONFIDENTIAL

File Name: 339674-1.doc Last Saved On: 8/14/03 3:54 PM

Installing the HP KVM Server Console Switch

Components

Item Description

1 Power

connector

2 Power

switch

Activity indicator light

Serial download connector

5 Keyboard

connector

6 Monitor

connector

7 Mouse

connector

RJ-45 Interface port (designated by the letter A)

Server connection ports

Configuring the KVM Server Console Switch System

1. Connect the Expansion Module ("Installing the Expansion Module" on page

23).

2. Connect the Interface Adapter ("Installing the Interface Adapter" on page

21).

Summary of Contents for 339674-001

Page 1: ...HP CONFIDENTIAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM HP KVM Server Console Switch User Guide October 2003 Part Number 339674 001 ...

Page 2: ...thout notice The warranties for HP products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty HP KVM Server Console Switch User Guide October 2003 Part Number 339674 001 Audience Assumptions This guide is for the person who installs administers and troubleshoots servers HP assumes you are qu...

Page 3: ...ponents 17 Configuring the KVM Server Console Switch System 17 Adding Server Names 19 Installing the Interface Adapter 21 Overview 21 Configuring the Interface Adapter 21 Installing the Expansion Module 23 Overview 23 Installation Checklist 23 Kit Contents 23 Installing the Expansion Module Hardware 23 Performing a Side Mount Installation 24 Performing a Rail Mount Installation 25 Performing a Vel...

Page 4: ...ng the Setup Dialog Box 49 Managing Routine Tasks for Servers 50 Assigning Server Names 50 Accessing the Names Dialog Box 50 Assigning Device Types 51 Accessing the Devices Dialog Box 51 Modifying Device Types 52 Assigning Names to Servers 54 Changing the Display Behavior 55 Accessing the Menu Dialog Box 55 Selecting the Display Order of Servers 55 Setting a Screen Delay Time 56 Controlling the St...

Page 5: ... 72 Accessing the Version Dialog Box 73 Updating the Firmware 75 Updating the Console Switch Firmware 75 Updating the Interface Adapter Firmware Simultaneously 76 Updating the Interface Adapter Firmware Individually 76 Troubleshooting 79 Troubleshooting Table 80 Connection Length Table 81 Technical Support 83 HP Contact Information 83 Before You Contact HP 83 Regulatory Compliance Notices 85 Regul...

Page 6: ...HP CONFIDENTIAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM 6 HP KVM Server Console Switch User Guide Acronyms and Abbreviations 91 Index 93 ...

Page 7: ...s for easy integration into your rack Before installing the HP KVM Server Console Switch and other components in the rack cabinet if not already installed stabilize the rack in a permanent location Begin installing your equipment at the bottom of the rack cabinet then work to the top Avoid uneven loading or overloading of the rack cabinets Installation Checklist Before installation refer to the fo...

Page 8: ...HP KVM Server Console Switch NOTE Before installing the HP KVM Server Console Switch into the rack connect the HP KVM Server Console Switch to a power source using the power cords provided and power on the unit An activity indicator light Components on page 17 is displayed after a few seconds If the activity indicator light does not display be sure that the power is on the power cord is connected ...

Page 9: ... Server Console Switch 9 Cantilever mount Type A Round hole rails Type B Square hole rails Performing a Side Mount Type A Installation 1 Remove the four screws two on each side from the console switch 2 Attach the side mounting brackets to the console switch using the four screws you removed ...

Page 10: ...tch User Guide 3 Slide the side mounting bracket tabs into the U locations on each side of the rack 4 Secure the console switch to the rails using four self tapping screws two on each side Performing a Side Mount Type B Installation 1 Remove the four screws two on each side from the console switch ...

Page 11: ...aved On 8 14 03 3 54 PM Installing the HP KVM Server Console Switch 11 2 Attach the side mounting brackets to the console switch using the four screws you removed 3 Slide the side mounting bracket tabs into the U locations on each side of the rack ...

Page 12: ...our cage nuts into the side mounting bracket U locations 5 Secure the console switch to the rails using four M 6 screws two on each side Performing a Standard Mount Installation 1 Remove the four screws two on each side from the console switch 2 Attach the 1U brackets to the console switch using the four screws you removed ...

Page 13: ... a cage nut behind each rear rail if they have not already been installed 4 Slide the console switch into the rear of the 1U product 5 Secure the console switch to the rails using two M 6 screws one on each side Performing a Cantilever Mount Type A Installation 1 Remove the four screws two on each side from the console switch ...

Page 14: ...NTIAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM 14 HP KVM Server Console Switch User Guide 2 Attach the 1U brackets to the console switch using the four screws you removed 3 Install up to six clip nuts ...

Page 15: ...nsole Switch 15 4 Secure the console switch to the rails using the appropriate number of T 25 Torx screws Performing a Cantilever Mount Type B Installation 1 Remove the four screws two on each side from the console switch 2 Attach the 1U brackets to the console switch using the four screws you removed ...

Page 16: ...IAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM 16 HP KVM Server Console Switch User Guide 3 Install up to six cage nuts 4 Secure the console switch to the rails using the appropriate number of M 6 screws ...

Page 17: ...ivity indicator light 4 Serial download connector 5 Keyboard connector 6 Monitor connector 7 Mouse connector 8 RJ 45 Interface port designated by the letter A 9 Server connection ports Configuring the KVM Server Console Switch System 1 Connect the Expansion Module Installing the Expansion Module on page 23 2 Connect the Interface Adapter Installing the Interface Adapter on page 21 ...

Page 18: ...onsole Switch The activity indicator light Components on page 17 powers on 4 Power on the monitor 5 Power up the server The following figure shows one possible configuration for your HP KVM Server Console Switch system Item Description 1 Server 2 Expansion Module 3 HP KVM Server Console Switch 4 USB Interface Adapter 5 PS 2 Interface Adapter ...

Page 19: ... You can configure the HP KVM Server Console Switch system through the OSD When tiered with the IP Console Switch HP recommends adding server names to the OSD at the local analog station before adding or discovering console switches through the IP Console Viewer To add server names refer to the Assigning Server Names on page 50 section ...

Page 20: ......

Page 21: ...to a server NOTE UTP CAT5 cables are used throughout the examples in this guide However UTP CAT6 and UTP CAT7 cables may also be used Configuring the Interface Adapter 1 Connect a UTP CAT5 cable to the server connection port Components on page 17 on the HP KVM Server Console Switch 2 Connect the other end of that same UTP CAT5 cable to the RJ 45 port on the Interface Adapter 3 Connect the Interfac...

Page 22: ...DENTIAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM 22 HP KVM Server Console Switch User Guide Item Description 1 Server 2 HP KVM Server Console Switch 3 USB Interface Adapter 4 PS 2 Interface Adapter ...

Page 23: ...M Server Console Switch system increasing the total number of accessible servers The Expansion Module ships with rack mounting hardware for easy integration into your rack Installation Checklist Before installation refer to the following lists to be sure that all of the listed components were received Kit Contents Expansion Module Screws Velcro This kit might contain extra hardware for your conven...

Page 24: ...VM Server Console Switch User Guide Rail mount Velcro mount Performing a Side Mount Installation 1 Slide the tabs on the side mounting brackets into the rack frame 2 Secure the Expansion Module to the rack frame using one self tapping screw for the bottom side mounting bracket ...

Page 25: ...on Module 25 Performing a Rail Mount Installation 1 Remove the screws securing the side mounting brackets to the Expansion Module 2 Insert two cage nuts into the rack frame where the side mounting bracket holes are located and secure the Expansion Module to the rack frame using two M 6 screws ...

Page 26: ...the rack frame Configuring the Expansion Module 1 Mount the Expansion Module into the rack 2 Locate up to nine UTP CAT5 cables 3 Connect a UTP CAT5 cable to the server connection port Components on page 17 on the HP KVM Server Console Switch 4 Connect the other end of that same UTP CAT5 cable to the IN port on the Expansion Module 5 Connect one end of another UTP CAT5 cable to the OUT port on the ...

Page 27: ... cascading and therefore cannot be used in combination with cascaded console switches To ensure optimum equipment performance while cascading console switches follow the proper powering on sequence power on the console switches monitor and then servers CAUTION Do not use Interface Adapters to cascade HP KVM Server Console Switches with HP KVM Server Console Switches If Interface Adapters are used ...

Page 28: ...that the Compaq Server Console Switch is cascaded below the HP KVM Server Console Switch Undesirable operations might occur if these specific cascading sequences are not followed The following Compaq Server Console Switches can be integrated into the HP KVM Server Console Switch system Compatible Compaq Server Console Switch models include 1 x 4 PN 400336 001 291 B 31 1 x 8 PN 400337 001 291 B 31 ...

Page 29: ...witch models include 1 x 1 x 16 PN 262585 B 21 3 x 1 x 16 PN 262586 B 21 All HP IP Console Switches must be upgraded with SoftPaq firmware version 2 1 1 or later when cascaded with this product Cascading an HP KVM Server Console Switch with another HP KVM Server Console Switch NOTE To perform a firmware upgrade for a cascaded HP KVM Server Console Switch and all attached Interface Adapters you mus...

Page 30: ... 14 Connect the local port KVM cable to the main HP KVM Server Console Switch 15 Connect a UTP CAT5 cable to the server connection port Components on page 17 on the main HP KVM Server Console Switch 16 Connect the other end of that same UTP CAT5 cable to the RJ 45 interface port Components on page 17 on the cascaded HP KVM Server Console Switch 17 Repeat steps 15 and 16 for any other console switc...

Page 31: ... 8 14 03 3 54 PM Cascading Console Switches 31 CAUTION Do not use Interface Adapters to cascade HP KVM Server Console Switches with HP KVM Server Console Switches If Interface Adapters are used to cascade these products undesirable operations might occur ...

Page 32: ...HP CONFIDENTIAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM 32 HP KVM Server Console Switch User Guide Example of an HP KVM Server Console Switch Cascade Configuration ...

Page 33: ...cal port KVM cable to the HP KVM Server Console Switch 3 Connect a UTP CAT5 cable to the server connection port Components on page 17 on the HP KVM Server Console Switch 4 Connect the other end of that same UTP CAT5 cable to the RJ 45 port on the Interface Adapter 5 Connect the Interface Adapter to the appropriate ports on the Compaq Server Console Switch 6 Connect a KVM cable to the out port on t...

Page 34: ... KVM Server Console Switch User Guide 11 Power up the server The following figure shows a Compaq Server Console Switch cascaded to an HP KVM Server Console Switch The top console switch is the main console switch while the bottom console switch is the cascaded console switch ...

Page 35: ...HP CONFIDENTIAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM Cascading Console Switches 35 Example of a Compaq Server Console Switch Cascade Configuration ...

Page 36: ...yboard monitor and mouse to the cascaded HP KVM Server Console Switch to access the local OSD 1 Mount the console switches in the rack 2 Locate a UTP CAT5 cable and connect one end to the server connection port Components on page 17 on the cascaded HP KVM Server Console Switch 3 Connect the other end of that same UTP CAT5 cable to the RJ 45 port on the Interface Adapter 4 Connect the Interface Ada...

Page 37: ...rt Components on page 17 on the main HP IP Console Switch 16 Connect the other end of that same UTP CAT5 cable to the RJ 45 interface port Components on page 17 on the cascaded HP KVM Server Console Switch 17 Repeat steps 15 and 16 for any other console switches to be added to this system 18 Power on the console switches 19 Power on the monitor 20 Update the main HP IP Console Switch firmware refe...

Page 38: ...14 03 3 54 PM 38 HP KVM Server Console Switch User Guide CAUTION Do not use Interface Adapters to cascade HP IP Console Switches with HP KVM Server Console Switches If Interface Adapters are used to cascade these products undesirable operations might occur ...

Page 39: ...ole Switches 39 Example of an HP IP Console Switch Cascade Configuration Item Description 1 Server 2 PS 2 Interface Adapter or USB Interface Adapter 3 UTP CAT5 cable 4 UTP CAT5 cable 5 KVM cable 6 Main HP IP Console Switch 7 Local port 8 Cascaded HP KVM Server Console Switch not shown ...

Page 40: ......

Page 41: ...Changing the Switch Mode 67 Managing Server Tasks Using the OSD 68 Running System Diagnostics 69 Displaying Version Information 72 Local Port Operation Overview The HP KVM Server Console Switch system has at least one local port based on the specific model on the rear panel Components on page 17 that enables the user to connect a keyboard monitor and mouse to the HP KVM Server Console Switch for d...

Page 42: ...nd to launch the OSD You can use this key sequence in any place you see Print Scrn Viewing and Selecting Ports and Servers You can view servers by name port or by the unique EID embedded in each Interface Adapter Viewing the Port Column When the Main dialog box Accessing the Main Dialog Box on page 41 is first launched an OSD generated port list is displayed by default ...

Page 43: ...he Port column indicates the port to which a server is connected For example in the following screen shot the first number represents the port number of the first console switch and the second number represents the port number of the cascaded console switch port to which the server is connected ...

Page 44: ...erver Console Switch and that Compaq Server Console Switch is cascaded from port 01 of the first HP KVM Server Console Switch 02 The servers are connected to an Expansion Module so they are using the same port You can tell that the Expansion Modules are not cascaded because they do not have the second port numbers 02 The servers are connected to an Expansion Module so they are using the same port ...

Page 45: ... connected or is powered on The Interface Adapter is being upgraded A symbol that identifies which port the console switch is connected to A symbol that identifies which port you are actively connected to and viewing A symbol that identifies to which port you are connected but which port you are not active Selecting Servers From the Main dialog box Accessing the Main Dialog Box on page 41 users ca...

Page 46: ...ss the Print Scrn key then press the Alt 0 keys or Click Disconnect This leaves no server selected and in a free state The status flag Controlling the Status Flag on page 56 on the OSD displays Free Soft Switching Soft switching is the ability to switch servers using a hotkey sequence You can soft switch to a server by pressing the Print Scrn key and entering the first few characters of its name o...

Page 47: ...button is clicked enter the port number and press the Enter key or If the display order of the server list is by Name or EID number the Name or EID button is clicked enter the first few letters of the name of the server or the EID number to establish it as unique and then press the Enter key Soft Switching to a Previous Server Press the Print Scrn key then press the Backspace key This key combinat...

Page 48: ... the console switch operation in the Main dialog box and exits the OSD Single click Enter Selects the text in a text box for editing and enables the left and right arrow keys to move the cursor Press the Enter key again to quit Edit mode Print Scrn Backspace Toggles back to the previous selection if no other keystrokes have been entered Print Scrn Alt 0 Disengages the user immediately from a serve...

Page 49: ...er Use the Shift key to change case Configuring the Setup Dialog Box You can configure the HP KVM Server Console Switch and manage routine tasks for your servers from the Setup dialog box Accessing the Setup Dialog Box on page 49 within the OSD Click Names when initially setting up your console switch to identify servers by unique names Accessing the Setup Dialog Box From the Main dialog box Acces...

Page 50: ... 15 characters Permitted characters are case sensitive and can consist of A Z 0 9 spaces and hyphens Enables the Screen Saver mode Switch Changes the Switch mode to preemptive or cooperative Devices Identifies device types attached to the HP KVM Server Console Switch including servers and other console switches Names Identifies servers by unique names Assigning Server Names Use the Names dialog bo...

Page 51: ...list update is complete Assigning Device Types While the HP KVM Server Console Switch automatically discovers cascaded Compaq Server Console Switches attached to your unit you must specify the number of ports on the cascade Compaq Server Console Switch through the Devices dialog box Accessing the Devices Dialog Box on page 51 Accessing the Devices Dialog Box From the Main dialog box Accessing the ...

Page 52: ...ate each server under that HP KVM Server Console Switch For example if the HP KVM Server Console Switch is connected to port 02 the switch port is listed as 02 and each server under it is numbered sequentially 02 01 02 02 and so on However when a HP KVM Server Console Switch discovers a cascaded Compaq Server Console Switch you must select the number of ports on the Compaq Server Console Switch th...

Page 53: ...supported by the cascaded Compaq Server Console Switch 4 Click OK 5 Repeat steps 2 through 4 for each port the user wants to assign a device type 6 Click OK in the Devices dialog box to save settings or Click X to exit or press the Esc key to exit without saving settings NOTE Changes made in the Device Modify dialog box are not saved until you click OK in the Devices dialog box ...

Page 54: ...layed 2 Enter a name in the New Name field Names can be 1 to 15 characters in length Permitted characters are case sensitive and can consist of A Z 0 9 spaces and hyphens 3 Click OK to transfer the new name to the Names dialog box 4 Repeat steps 3 through 5 for each server in the system 5 Click OK to save settings or Click X to exit or press the Esc key to exit without saving settings NOTE Changes...

Page 55: ...n key can be changed The display order setting alters how servers display in several screens including the Main Devices and Broadcast dialog boxes Accessing the Menu Dialog Box From the Main dialog box Accessing the Main Dialog Box on page 41 click Setup Menu The Menu dialog box is displayed Selecting the Display Order of Servers 1 From the Menu dialog box Accessing the Menu Dialog Box on page 55 ...

Page 56: ...number of seconds 0 9 the OSD is delayed after pressing the Print Scrn key Entering 0 instantly displays the OSD with no delay 2 Click OK to save settings or Click X to exit or press the Esc key to exit without saving settings Controlling the Status Flag The status flag is displayed on the desktop and shows the Name or EID number of the selected server or the status of a particular port Use the Fl...

Page 57: ...e Main dialog box Accessing the Main Dialog Box on page 41 click Setup Flag The Flag dialog box is displayed Displaying the Status Flag 1 From the Flags dialog box Accessing the Flag Dialog Box on page 57 select Name or EID to determine what information is displayed 2 Select Displayed to show the flag constantly or select Timed to display the flag for only five seconds after soft switching 3 Selec...

Page 58: ...roadcasting to Servers Analog users can simultaneously control more than one server in a system to be sure that all selected servers receive identical input For each server receiving the broadcast you can choose to broadcast keystrokes and mouse movements independently NOTE During broadcast any users connected to a broadcast server will be disconnected and unable to access any servers NOTE You can...

Page 59: ... all screens Because these conditions are extremely difficult to achieve broadcasting mouse movements to multiple systems can have unpredictable results Accessing the Broadcast Dialog Box From the Main dialog box Accessing the Main Dialog Box on page 41 click Setup Broadcast The Broadcast dialog box is displayed Broadcasting Selected Servers 1 From the Broadcast dialog box Accessing the Broadcast ...

Page 60: ...ialog Box To activate or deactivate broadcasting from the Commands dialog box Accessing the Commands Dialog Box on page 68 select or deselect Broadcast Enable Setting Up a Scan Pattern In Scan mode Activating Scan Mode on page 62 the HP KVM Server Console Switch automatically scans port to port server to server You can select up to 16 servers from a list of all servers attached to the HP KVM Serve...

Page 61: ...heckbox beside each server to be added to the scan list or Double click a server name or port or Press the Alt key plus the number of the server you want to scan You can select up to 16 servers 2 In the Scan Time box enter the number of seconds from 3 to 99 before the scan moves to the next server in the sequence 3 Click OK to save settings or Click Clear to remove all servers from the scan list ...

Page 62: ...ustom scan pattern Removing Servers from the Scan List 1 From the Scan dialog box Activating Scan Mode on page 62 click the server to be removed or Double click a server name or port or Click Clear to remove all servers from the scan list 2 Click OK to save settings Activating Scan Mode 1 From the Commands dialog box Accessing the Commands Dialog Box on page 68 select Scan Enable 2 Click X to clos...

Page 63: ...er Mode without Password Protection on page 66 that engages after the HP KVM Server Console Switch remains unused for a user definable time delay When engaged the HP KVM Server Console Switch remains locked until any key is pressed or the mouse is moved Then you can enter the password to log in Use the Security dialog box Accessing the Security Dialog Box on page 64 to lock your HP KVM Server Cons...

Page 64: ...New field and press the Enter key if the OSD is not open or double click the New field 2 Enter the new password in the New field and then press the Enter key 3 In the Repeat field reenter the password and press the Enter key 4 Click OK to change the password IMPORTANT A valid password must be alphanumeric and be 5 to 15 characters in length Permitted characters are case sensitive and can consist o...

Page 65: ...f energy mode with monitors not compliant with Energy Star Logging On to the KVM Server Console Switch 1 Press any key on the keyboard or move the mouse The Password dialog box is displayed 2 Enter the password and then click OK 3 Press the Print Scrn key Removing the Password Protection 1 From the Main dialog box Accessing the Main Dialog Box on page 41 click Setup Security The Password dialog bo...

Page 66: ...ted see the previous procedure then go to step 2 2 Select Enable Screen Saver 3 Enter the number of minutes for Inactivity Time 1 to 99 to delay activation of the screen saver 4 Select Energy if your monitor is Energy Star compliant Otherwise select Screen 5 Optional Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box 6 Click OK to save s...

Page 67: ...llows any user to select any server at any time a request from another user disconnects the current user without warning Cooperative Maintains the current user connection the current user will not be disconnected if another user requests connection Accessing the Switch Dialog Box 1 From the Main dialog box Accessing the Main Dialog Box on page 41 click Setup Switch The Switch dialog box is display...

Page 68: ...to your servers Configures a server list for broadcasting under the Setup dialog box Scan Enable Begins scanning your servers Sets up a list for scanning in the Setup dialog box IA Status Upgrades multiple Interface Adapters simultaneously Display Versions Displays version information for the console switch and firmware information for individual Interface Adapters Enables you to upgrade individua...

Page 69: ...peration 69 Running System Diagnostics Clicking Run Diagnostics Activating Run Diagnostics on page 71 runs a command to check the main board functions subsystems memory intra board communications HP KVM Server Console Switch control and the video channels for each system controller ...

Page 70: ... communications controller and performing basic register level tests Switch Controller Verifies the switch matrix controller is accessible and functional by querying the switch matrix controller and performing basic register level tests Local Video Verifies that all the video channel subsystems are accessible functional and performing basic register level tests On line IAs Indicates the total numb...

Page 71: ...ctivating Run Diagnostics 1 From the Main dialog box Accessing the Main Dialog Box on page 41 click Commands Run Diagnostics A warning message is displayed indicating that all users will be disconnected 2 Click OK to begin All users are disconnected and the Diagnostics dialog box is displayed or ...

Page 72: ...d by a red X The test is complete when the last test symbol displays 4 Optional If you have any offline Interface Adapters you can click Clear to remove them from the list 5 Optional If you have any suspect Interface Adapters you can click Display The Suspect Interface Adapter dialog box is displayed Displaying Version Information The Version dialog box Accessing the Version Dialog Box on page 73 ...

Page 73: ...log Box NOTE Provide the application version number when communicating with HP customer service centers 1 From the Main dialog box Accessing the Main Dialog Box on page 41 click Commands Version The Version dialog box is displayed The top half of the box lists the subsystem versions in the HP KVM Server Console Switch ...

Page 74: ...ole Switch User Guide 2 Click IA to access the IA Selection dialog box to view individual Interface Adapter cable version information The IA Selection dialog box is displayed 3 To view the selected Interface Adapter cable click Version The IA Version dialog box is displayed 4 Click X to exit ...

Page 75: ...ts on page 17 on the rear panel of the HP KVM Server Console Switch 2 Go to the folder where the firmware files are saved and run the WUpDateHP exe file NOTE The three bin files must be in the same folder as the WUpDateHP exe file 3 Select which language to install and enter the serial port number of the server to which the HP KVM Server Console Switch is attached 4 Click Load The update process b...

Page 76: ... dialog box is displayed 3 Click OK to save settings 4 Press the Esc key to return to the Main dialog box Accessing the Main Dialog Box on page 41 The OSD indicators are displayed as yellow while the upgrade is in progress The indicators change to red and then to green when the upgrade is complete NOTE Wait until the OSD indicators are displayed as green before continuing Updating the Interface Ad...

Page 77: ... 1 doc Last Saved On 8 14 03 3 54 PM Updating the Firmware 77 2 Click IA The IA Selection dialog box is displayed 3 Select the individual Interface Adapter and click Version The IA Version dialog box is displayed 4 Click Load Firmware ...

Page 78: ......

Page 79: ...HP CONFIDENTIAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM 79 Troubleshooting In This Section Troubleshooting Table 80 Connection Length Table 81 ...

Page 80: ...ge 17 does not display when the HP KVM Server Console Switch is powered on Be sure that the HP KVM Server Console Switch is powered on and that the power source is valid Be sure that the cables are connected properly The system does not recognize the HP IP Console Switch All HP IP Console Switches must be upgraded with SoftPaq firmware version 2 1 1 or later The system does not recognize the Compa...

Page 81: ...ion Click X or press Esc to cancel the command The video resolution is distorted For more information refer to the Connection Length Table on page 81 Connection Length Table The HP KVM Server Console Switch offers optimum video performance when the distance between the server and console switch is 50 feet or less 1280 x 1024 at 75 Hz The system is capable of operation at distances up to 100 feet a...

Page 82: ......

Page 83: ...ll the HP Technical Support Phone Center at 1 800 652 6672 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored Outside North America call the nearest HP Technical Support Phone Center For telephone numbers for worldwide Technical Support Centers refer to the HP website http www hp com Before You Contact HP Be sure to have the...

Page 84: ...HP CONFIDENTIAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM 84 HP KVM Server Console Switch User Guide Third party hardware or software Operating system type and revision level ...

Page 85: ...anadien 88 European Union Notice 89 Japanese Notice 89 BSMI Notice 90 Korean Notices 90 Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique series number The series number can be found on the product nameplate label along with all required approval markings and information When requesting co...

Page 86: ...asses to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC Rating Label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the...

Page 87: ...ry to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Declaration of Conformity for Produc...

Page 88: ...e equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian Notice Avis Canadien Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les ...

Page 89: ... and if this product has telecommunication functionality the R TTE Directive 1999 5 EC Compliance with these directives implies conformity to the following European Norms in parentheses are the equivalent international standards and regulations EN 55022 CISPR 22 Electromagnetic Interference EN55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity EN61000 3 2 IEC61000 3 2 Power Line Harmonics EN6...

Page 90: ...HP CONFIDENTIAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM 90 HP KVM Server Console Switch User Guide BSMI Notice Korean Notices Class A Equipment Class B Equipment ...

Page 91: ... 03 3 54 PM 91 Acronyms and Abbreviations CRC cyclic redundant checks EID electronic identification number IA Interface Adapter KVM keyboard video and mouse OSD on screen display USB universal serial bus UTP unshielded twisted pair VDC voltage direct current ...

Page 92: ...HP CONFIDENTIAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM 92 HP KVM Server Console Switch User Guide VGA video graphics array ...

Page 93: ...ng to servers 58 BSMI notice 90 C cables 88 Canadian Notice 88 cantilever 13 15 cascaded console switch configurations 32 35 39 cascading console switches 27 29 33 36 changing the display behavior 55 changing the password 64 changing the Switch mode 67 Commands dialog box 68 Compaq Server Console Switch 28 33 35 compatiable models 27 components 17 configuration of system 17 21 26 32 35 39 configur...

Page 94: ...onfigurations 8 rack mounting hardware 7 regulatory compliance notices 85 removing password protection 65 removing servers from the Scan list 62 required information 83 required items not included 8 required tools 8 Run Diagnostics command 69 71 S Scan dialog box 60 61 62 Scan list 61 Scan mode 62 screen delay time 56 Screen Saver mode 66 Security dialog box 63 64 65 66 selecting servers 45 select...

Page 95: ...HP CONFIDENTIAL File Name 339674 1 doc Last Saved On 8 14 03 3 54 PM Index 95 using basic OSD navigation keys 48 V velcro mount 26 Version dialog box 72 73 viewing and selecting ports and servers 42 ...

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