Control panel message
Description
Recommended action
00A-Product Information Not Valid
The product information programmed into
the system board is missing or invalid.
Use Computer Setup to update this information.
00B-MEBx Module did not checksum correctly
Memory error during POST execution of
the Management Engine (ME) BIOS Extensions
option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, re-seat
the memory modules, and reboot
the computer.
3.
If the memory configuration was recently
changed, unplug the power cord, restore
the original memory configuration, and
reboot the computer.
4.
If the error persists, replace the system
board.
100-Front Audio Not Connected
Front audio cable has been detached or
unseated from system board.
Reconnect or replace front audio cable.
2E1-MemorySize Error
Memory amount has changed since the last
boot (memory added or removed).
The system memory size is different from
the last startup. The most common reason is
the removal of memory from the system board.
Press the
F1
key to save the memory changes.
If this message persists, verify that
the memory modules are installed correctly.
2E2-Memory Error
Memory module configuration failed during
boot up.
1.
Ensure memory modules are correctly
installed.
2.
Verify proper memory module type.
3.
Remove and replace the identified faulty
memory module(s).
4.
If the error persists after replacing
memory modules, replace the system
board.
2E4-DIMM Configuration Warning
The current memory configuration is not
optimized.
Rearrange the DIMMs so that each channel has
the same amount of memory.
301-Hard Disk 1: SMART Hard Drive Detects
Imminent Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
1.
Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2.
Apply hard drive firmware patch
if applicable. (Available at
3.
Back up contents and replace hard drive.
302-Hard Disk 2: SMART Hard Drive Detects
Imminent Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
1.
Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2.
Apply hard drive firmware patch
if applicable. (Available at
3.
Back up contents and replace hard drive.
309 – 30C: Hard Disk 3–6: SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
1.
Determine if hard drive is giving correct
error message. Run the Drive Protection
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Chapter 7 POST error messages and diagnostic front panel LEDs and audible codes
