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HP 140, Maintenance And Service Manual

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Troubleshooting    

2-31

Solving Screen Problems

IMPORTANT:

  Conduct all tests on a working monitor. If the recommended actions do

not solve the problem, replace the display. If the problem persists with a new display,
replace the system board.

Table 2-26

Solving Screen Problems

Problem

Probable Cause

Recommended Action(s)

Characters are dim.

The brightness or contrast
control (if applicable) is not set
properly.

Adjust the control(s) with the hotkeys: 

Fn+F9

and 

Fn+F10

.

Computer screen is in direct
light.

Tilt the display or move computer.

Display is damaged.

Replace the display.

Screen is blank.

QuickLock/QuickBlank was
initiated.

Enter the password to exit
QuickLock/QuickBlank.

Screen save was initiated after
the Power Management
timeout period.

Press any key or click the mouse.

Brightness or contrast needs
adjusting.

Adjust the control(s) with the hotkeys: 

Fn+F9

and 

Fn+F10

.

Screen has overheated.

If computer is in direct sunlight, move it and
allow it to cool.

Computer screen is blank and
the screen on an external
monitor displays information.

Display was switched to the
external monitor.

Press the 

Fn

+

F4

 hotkeys to display

information on the computer screen.

Screen is blank and the
power/suspend light is
blinking.

System initiated Suspend.

Press the suspend button to exit Suspend.
Enter the power-on password if prompted.

Screen is blank and the
power/suspend light and the
battery light are blinking.

System has entered a critical
low-battery condition.

Immediately connect the computer to an
external power source or replace the battery
pack.

External monitor does not
display information.

External monitor was
connected after the computer
was turned on.

Press the 

Fn+F4

 hotkeys to switch to the

external monitor.

The external monitor signal
cable or power cord is not
properly connected.

Ensure that the cables are properly
connected.

Small red, green, or blue spots
appear on the computer CTFT
display.

Small spots, called on-pixels,
often appear on CTFT screens.
Compaq limits the number of
these on-pixels to 0.003
percent.

No action is required.

Continued

Summary of Contents for 140

Page 1: ...oration All rights reserved Printed in U S A COMPAQ ARMADA LTE and PROSIGNIA are registered in the U S Patent and Trademark Office Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation The software described in this guide is furnished under a license agreement or nondisclosure agreement The software may be used or copied only in accordance with the terms of the agreement ...

Page 2: ...1 3 1 2 Computer Options 1 3 1 2 1 Convenience Base II 1 3 1 2 2 System Memory Options 1 3 1 2 3 External Battery Charger 1 4 1 2 4 External Keyboards and Pointing Devices 1 4 1 2 5 External Monitors 1 4 1 3 External Computer Components 1 4 1 3 1 Left Side Components 1 5 1 3 2 Front Components 1 6 1 3 3 Top Components 1 7 1 3 4 Right Side Components 1 8 1 3 5 Rear Components 1 9 1 3 6 Bottom Compo...

Page 3: ... for Solving Problems 2 17 chapter 3 ILLUSTRATED PARTS CATALOG 3 1 System Unit 3 2 3 2 Mass Storage Devices 3 4 3 3 Cables and Power Cords 3 6 3 4 Standard and Optional Boards 3 7 3 5 Options 3 9 3 6 Miscellaneous Parts 3 10 3 7 Documentation 3 11 chapter 4 REMOVAL AND REPLACEMENT PRELIMINARIES 4 1 Tools Required 4 1 4 2 Service Considerations 4 1 4 2 1 Plastic Parts 4 1 4 2 2 Cables and Connector...

Page 4: ...5 7 4 Optical Disc Bay 5 22 5 8 Display Assembly 5 23 5 8 1 Hinge Covers 5 23 5 8 2 Display Assembly 5 25 5 9 Top Cover Assembly 5 27 5 9 1 DC DC Converter and Audio Board Shield 5 31 5 9 2 DC DC Converter 5 32 5 9 3 Audio Board 5 33 5 9 4 Fan 5 34 5 9 5 System Board 5 35 5 9 6 Integrated AC Adapter 5 38 chapter 6 SPECIFICATIONS 6 1 Computer 6 2 6 2 Display 6 3 6 3 Hard Drive 6 4 6 4 Diskette Driv...

Page 5: ...d Set B 1 B 1 1 General Requirements B 1 B 1 2 Country Specific Requirements B 2 B 1 3 Notes B 2 Appendix C CONVENIENCE BASE C 1 Models and Features C 1 C 2 Convenience Base Features C 3 C 3 Convenience Base II Components C 4 C 3 1 Front and Right Side Components C 4 C 3 2 Rear Components C 5 INDEX I 1 ...

Page 6: ...uters Illustrated Parts Map Symbols The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions in the caution could result in damage to equipment or loss of informa...

Page 7: ... right sides of the computer Serial Number When requesting information or ordering spare parts provide the computer serial number The serial number is on the back of the computer Laser Safety All Compaq systems equipped with CD ROM drives comply with appropriate safety standards including IEC 825 With specific regard to the laser the equipment complies with laser product performance standards set ...

Page 8: ...tice WARNING This computer contains an internal lithium battery powered real time clock circuit There is a risk of explosion and injury if the battery is incorrectly replaced or improperly handled Do not attempt to recharge disassemble immerse in water or dispose of the battery in fire Replacement should be done using the Compaq spare part for this computer WARNING The computer also contains a lit...

Page 9: ...on The following documentation is available to support the computer Compaq Prosignia Notebook Family of Personal Computers documentation set Microsoft operating system guide Compaq service advisories and bulletins Compaq QuickFind Compaq Service Quick Reference Guide Technical Reference Guide Illustrated Parts Map Compaq Internet site at http www Compaq com ...

Page 10: ...l Computers is a line of multimedia notebook computers with advanced modularity processors and video graphics This full function Mobile Pentium II based family of notebook computers allows full desktop functionality and connectivity through the use of an optional Convenience Base Figure 1 1 Prosignia Notebook Personal Computer ...

Page 11: ...rates from a battery pack in the battery bay plus an optional battery pack in the MultiBay or integrated AC power supply that is compatible with domestic or international power sources Power management and security features Infrared interface for wireless communication with other IrDA compliant devices at data rates up to 4 mb sec 1 available on selected models Two standard device slots that will ...

Page 12: ...ers Memory expansion boards Li ion battery pack Automobile Aircraft Adapter External Battery Charger PCMCIA modem Hard drive upgrade Hard drive adapter for MultiBay with carrying case Internal modem CD ROM drive for Optical Disc Bay DVD ROM for Optical Disc Bay 120 MB LS 120 diskette drive for MultiBay 100 MB Zip drive for MultiBay 1 2 1 Convenience Base II Prosignia Notebook models support the fo...

Page 13: ...he battery calibration process should be used to discharge the batteries 1 2 4 External Keyboards and Pointing Devices Supports Compaq or Compaq compatible PS2 keyboards and pointing devices 1 2 5 External Monitors Supports all VGA Monitors at resolutions up to 1280 1024 Supports DDC1 and DDC2b compliant Energy Star monitors 1 3 External Computer Components The external computer components are ill...

Page 14: ... Table 1 1 Computer Components Left Side Item Component Function 1 Cable Lock Secures computer to fixed object 2 Speaker headphone jack Connects stereo speakers headphone or headset 3 Microphone jack Connects external microphone disables internal microphone 4 Volume up Increases volume 5 Volume down Decreases volume 6 Left bass reflex speaker port Enhances audio quality ...

Page 15: ...omponent Function 1 Display LCD graphic display 2 Lid switch Blanks display when display is closed 3 Speakers Produce high quality stereo sound 4 MultiBay Accepts diskette drive LS 120 drive ZIP drive second battery pack or second hard drive 5 Optical disc bay Accepts CD ROM or DVD ROM drives 6 Battery bay Accepts Li Ion battery pack 7 Keyboard Accepts operator input 8 Microphone Monophonic microp...

Page 16: ...Top Components Table 1 3 Computer Components Top Item Component Function 1 Lid switch Blanks display when display is closed 2 Programmable function buttons User programmable keys 3 Suspend button Initiates suspend 4 Power switch Turns power on and off 5 Keyboard release latches Releases keyboard from system unit 6 Touchpad Pointing device ...

Page 17: ... Side Components Table 1 4 Computer Components Right Side Item Component Function 1 Right bass reflex speaker port Enhances audio quality 2 PC Card eject button Eject PC Cards from the slots 3 PC Card slots Accepts 16 and 32 bit PC Cards 4 USB Connector Connects USB devices to the computer 5 Modem jack Connects the phone line to the computer selected models ...

Page 18: ...2 Serial connector Connects serial devices such as a mouse 3 Infrared port Provides wireless communications on selected models 4 External monitor connector Connects external monitor 5 AC Power connector Connects external AC power 6 Docking connector Provides connection to optional convenience base 7 Fan Airflow vents Provides thermal ventilation to internal components 8 External keyboard connector...

Page 19: ...Component Function 1 Modem compartment Integrated modem selected models 2 Docking latch receptacles Locks computer to optional convenience base 3 Docking alignment guide Aligns computer to optional convenience base 4 Tilt feet Adjusts computer to an angle 5 MultiBay screw Secures MultiBay Devices 6 Hard drive cover Covers hard drive compartment Hard drive security screw Secures hard drive cover no...

Page 20: ...ble 1 7 Computer Components Status Panel Item Component Function 1 Hard drive activity light Indicates hard drive or CD ROM access 2 MultiBay activity light Indicates Multi Bay device activity 3 Number lock indicator Indicates that numbers lock is on 4 Caps lock indicator Indicates that caps lock is on 5 Scroll lock indicator Indicates that scroll lock is on ...

Page 21: ...o functions The system board integrates the processor on board memory level 2 cache local bus video adapter and PCMCIA CardBus adapter The optional modem board supports data or fax functions The DC DC converter board creates the system voltages 3 3 VDC and 5 VDC from the battery or AC DC input Processor An Intel Mobile Pentium II processor is located on the system board for the 233 MHz 266 MHz or ...

Page 22: ...o the serial and parallel expansion connectors The audio led board supports the microphone and headphone jacks the volume control switches and the amplifier and equalization circuitry 1 4 3 Video system The standard video subsystem consists of An internal LCD Display 12 1 inch SVGA CTFT display 13 3 inch XGA CTFT display 14 1 inch XGA CTFT display 2 Megabyte frame buffer An inverter to supply AC p...

Page 23: ...d and the error message does not return When the problem is resolved stop performing the troubleshooting steps and do not complete the remaining recommended actions Refer to Chapter 5 for removal and replacement procedures that are recommended If the problem is intermittent check the computer several times to verify that the problem is solved The following table describes the troubleshooting actio...

Page 24: ...not want to test If you want to use the printer to log error messages leave it connected to the computer NOTE If a problem only occurs when an external device is connected to the computer the problem could be with the external device or its cable Isolate the problem by running POST with and without the external device connected 9 Use Compaq Utilities and Loopback plugs in the serial and parallel c...

Page 25: ...g Power On Self Test POST a 162 System Options not set message appears 7 Shut down the computer then disconnect AC power again 8 Replace the real time clock battery 9 Install the battery pack s Proceed with the troubleshooting procedures 2 3 Power On Self Test POST The Power On Self Test POST is a series of tests that run every time the computer is turned on POST verifies that the system is config...

Page 26: ...system pauses until you press F1 to continue A message with the prefix FATAL appears informing you where the error occurred After the message the system emits a series of beeps and stops The system emits a series of beeps and stops Warning messages indicate that a potential problem such as a system configuration error exists When F1 is pressed the system should resume You should be able to correct...

Page 27: ...ler failed to respond to the reset command Check the drive parameters Turn off the system and check all related connections Keyboard controller failure The keyboard failed the self test command Replace the system board Keyboard failure The keyboard failed to respond to the RESET ID command Replace the keyboard If the problem persists replace the system board No interrupts from Timer 0 The periodic...

Page 28: ...it 4 Refresh Detect failed to toggle within an allotted amount of time 1 Interrupt controller failed A sequential read write of various Interrupt Controller registers failed 5 ROM checksum incorrect A checksum of the ROM BIOS does not match the byte value at F000 FFFF 2 RAM error at location xxxx RAM error occurred during memory test None Table 2 4 Fatal Error Beep Codes Beep Code Beep Sequence De...

Page 29: ... If you have a configuration problem or want to view or reset configuration settings you can use Computer Setup NOTE If you are running Windows 95 you should use Computer Setup only to adjust system features such as the power on password or battery conservation level Windows 95 may override other configuration changes If you are running Windows NT the computer does not automatically recognize new ...

Page 30: ... when the blinking cursor appears in the upper right corner of the screen NOTE If you a setup password is enabled it must be used to access Computer Setup 3 Click a language and press Enter 4 Click Computer Setup and press Enter 5 When you are finished click Exit Exiting Computer Setup 1 Click Exit 2 Select one of the following Exit options Save Saves the new settings and exits Computer Setup NOTE...

Page 31: ...correct ensure that any new devices are installed properly 7 Select one of the following from the Test Option menu Quick Check Diagnostics Automatic Diagnostics Prompted Diagnostics 8 Follow the instructions on the screen as the devices are tested 9 Click Exit Diagnostics Exit from this utility Computer Checkup TEST Error Codes Computer Checkup TEST error codes occur if the system recognizes a pro...

Page 32: ...board and retest 203 xx Write Read test failed The following applies to error codes 203 xx through 215 xx 204 xx Address test failed Remove and replace the SODIMM memory board or system board if the memory on the system board is faulty and retest 211 xx Random pattern test failed 214 xx Noise test failed 215 xx Random address test failed Table 2 7 Keyboard Test Error Codes Error Code Description R...

Page 33: ... 2 9 Diskette Drive Error Codes Error Code Description Recommended Action 600 xx Diskette ID drive types test failed The following steps apply to error codes 600 xx through 698 xx 601 xx Diskette format failed 1 Replace the diskette 602 xx Diskette read test failed 2 Replace the diskette drive and retest 603 xx Diskette write read compare test failed 3 Replace the system board and retest 604 xx Di...

Page 34: ...C Error Correction Code Table 2 12 Video Test Error Codes Error Code Description Recommended Action 501 xx Video controller test failed The following actions apply to error codes 501 xx through 516 xx 502 xx Video memory test failed 1 Disconnect external monitor and test with internal LCD display 503 xx Video attribute test failed 2 Replace the display assembly and retest 504 xx Video character se...

Page 35: ...x 132 column Advanced VGA test failed 2456 xx Advanced VGA 256 Color test failed 2458 xx Advanced VGA Bit BLT test failed The following step action to error codes 2458 xx to 2480 xx 2468 xx Advanced VGA DAC test failed Replace the system board and retest 2477 xx Advanced VGA data path test failed 2478 xx Advanced VGA BitBLT test failed 2480 xx Advanced VGA Linedraw test failed Refer to Table 2 26 ...

Page 36: ... the INSPECT utility follow the instructions below 1 Connect a printer if you want to print the INSPECT information 2 Turn on or restart the computer 3 Access Compaq Utilities by pressing F10 when the cursor blinks in the upper right corner of the display 4 If prompted select a language 5 Click View System Information INSPECT 6 Click the item you want to view The list includes the following System...

Page 37: ...s working If you are running Windows 95 access Compaq Diagnostics for Windows by double clicking My Computer Control Panel Compaq Diagnostics 2 5 5 Boot Sequencing 1 Run Computer Setup 2 Click the System Features icon Boot Management box MultiBoot tab 3 Designate the hard drive boot startup sequence you want 4 Click OK to accept the changes ...

Page 38: ...vation Level Medium Level Definition High Suspend Time 5 minutes Hibernation Timeout Immediate Drive Timeout 2 minutes Screen Timeout 2 minutes Medium Suspend Time 10 minutes Hibernation Timeout 1 hour Drive Timeout 6 minutes Screen Timeout 4 minutes Custom Suspend Time disabled Hibernation Timeout low battery Drive Timeout always on Screen Timeout always on Security Enable QuickLock QuickBlank Un...

Page 39: ...d Verify that all printer drivers have been installed 2 6 2 Checklist for Solving Problems If you encounter a minor problem with the computer or software applications go through the following checklist for possible solutions Is the computer connected to an external power source or does it have a fully charged battery pack installed Are all cables connected properly and securely Did the diskette dr...

Page 40: ...l and or the software volume control needs to be adjusted In Windows 95 adjust the computer volume control buttons and adjust the volume control in Multimedia Properties NOTE The volume control in Multimedia Properties only affects the Wave audio sources such as system sounds and wav file playback To change other sources such as MIDI video sound and game effects use the Volume Control application ...

Page 41: ...icrophone may not be connected properly Ensure that the microphone plug is properly connected to the mono microphone jack Sound source is not selected Ensure that microphone is selected as the recording source in Control Panel Multimedia and that the recording level is adjusted No sound from game program Audio settings are not set correctly Check the game program audio settings Computer volume con...

Page 42: ...by pressing Fn F8 Computer beeped five times and battery light is blinking Computer has entered a low battery condition Immediately save any open file s Then do one of the following 1 Connect the computer to an external power source 2 Turn the computer off and replace the battery pack Computer battery light blinks to indicate low battery condition but computer does not beep Low battery beeps were ...

Page 43: ...r is disconnected from the external power for more than two weeks remove the battery pack to reduce the self discharge rate Power management is disabled Press Fn F7 and set the power conservation level An external device or PC Card is draining the battery Turn off or disconnect external devices when not using them Computer is beeping and battery power light is blinking Battery pack charge is low D...

Page 44: ...are using Windows NT format the diskette by entering format a at the system prompt Diskette drive cannot write to a diskette Diskette is not formatted Format the diskette If you are using Windows 95 From the Windows 95 desktop double click My Computer Click 3 Floppy A File Format Fill in the required information then click Start If you are using Windows NT format the diskette by entering format a ...

Page 45: ... Hard drive has bad sectors or has failed Do one of the following If you are running Windows 95 access ScanDisk by clicking Start Programs Accessories System Tools ScanDisk then check the Automatically fix errors box Click Start to begin scanning If you are running Windows NT go to the system prompt and type chkdsk to scan for errors Reformat the hard drive Contact your Compaq authorized dealer re...

Page 46: ...e with the new device for installation instructions Cable s of new external device are loose or power cables are unplugged Ensure that all cables are properly and securely connected and the power cord is plugged into an electrical outlet Power switch of new external device is not turned on 1 Turn off the computer 2 Turn on the external device 3 Turn on the computer to integrate the device with the...

Page 47: ...te for both computers bits conflict Select the same bits setting for both computers Stop bit conflict Select the same stop byte for both computers Parity conflict Select the same parity setting for both computers Data transmission problem Direct sunlight fluorescent light or flashing incandescent light is close to the infrared connections Remove the interfering light sources Interference from othe...

Page 48: ...abeled This location has call waiting Select 70 70 or 1170 from the drop down list to disable call waiting for your dialing area Noisy telephone line Phone line noise causing garbled or missing characters or slow data transfer speeds Check your telephone and modem cable connections If they are a little loose they can cause noise on the line Check with your local telephone company for a phone line ...

Page 49: ... Enter key If the modem displays OK the modem and computer are working together If the modem displays ERROR or does not respond restart the computer and repeat step 1 3 Type ATDT and listen for a dial tone 4 Type ATH0 zero to hang up Speaker Control AT Command ATM is set to 0 Set the Speaker Control to 1 1 Click Start Programs Accessories HyperTerminal 2 Go to Command Mode type ATM1 and press Ente...

Page 50: ...s not provide the additional 4 wire connection required in Germany Austria and Switzerland to form the serial pass through necessary so that other devices can work on the same phone line To use another telephony device on the same line in these countries unplug the modem cable from the wall jack first Modem does not dial correctly under Windows 95 Switzerland and Germany only The Wait for dial ton...

Page 51: ... PCMCIA Socket Double click the Texas Instruments TI 1131 CardBus controller to view device properties Deselect the Disable in this hardware profile check box Card or card driver is not compatible with the computer or with the operating system Contact service provider for a list of compatible PC Cards Computer beeps twice but modem and or fax does not work Telephone cord is not plugged in all the ...

Page 52: ... information at the point where Hibernation was initiated NOTE To change the Hibernation timeout setting in Windows 95 click the Hibernation tab in Power Properties In Windows NT run Computer Setup and select Power Management Computer turned off while it was left unattended and will not turn on System initiated Hibernation and or shut down because of a critical low battery condition Replace the ba...

Page 53: ... move it and allow it to cool Computer screen is blank and the screen on an external monitor displays information Display was switched to the external monitor Press the Fn F4 hotkeys to display information on the computer screen Screen is blank and the power suspend light is blinking System initiated Suspend Press the suspend button to exit Suspend Enter the power on password if prompted Screen is...

Page 54: ...lems Problem Probable Cause Recommended Action s External device connected to a USB connector does not work The operating system limits external devices connected by USB to two tiers that can include no more than two hubs on the first tier and no more than one keyboard and one pointing device on the first or second tier Reduce the number of connected external USB devices to no more than two hubs o...

Page 55: ...CATALOG This chapter provides illustrated parts and references for spare parts for the Compaq Prosignia Notebook Family of Personal Computers To review an illustrated parts breakdown of the computer refer to the Illustrated Parts Map that comes with this guide ...

Page 56: ...3 2 Illustrated Parts Catalog 3 1 System Unit Figure 3 1 System Unit ...

Page 57: ...US Canada 382759 001 2 Top cover assembly with speakers 382729 001 3 Base enclosure assembly 316281 001 4 12 1 inch CTFT display assembly 382719 001 13 3 inch CTFT display assembly 382726 001 14 1 inch CTFT display assembly 382727 001 14 1 inch CTFT display w EMI Shielding 382727 002 Not illustrated ...

Page 58: ...3 4 Illustrated Parts Catalog 3 2 Mass Storage Devices Figure 3 2 Mass Storage Devices ...

Page 59: ...s Part Number 1 24x CD ROM drive 382736 001 DVD ROM drive module 382737 001 3 2 GB hard drive 255248 001 2 4 0 GB hard drive 255292 001 6 GB hard drive 316269 001 3 1 44 MB diskette drive 382738 001 4 LS 120 drive module 382746 001 5 100 MB ZIP drive module 382756 001 Not illustrated ...

Page 60: ...Power Cords Figure 3 3 Cables and Power Cords Table 3 3 Cables and Power Cords Item Description Spares Part Number 1 AC power cord US Canada 255135 001 2 Modem cable included in optional modem kit 3 RTC battery 316284 001 included in shielding kit ...

Page 61: ...Illustrated Parts Catalog 3 7 3 4 Standard and Optional Boards Figure 3 4 Standard and Optional Boards ...

Page 62: ...Memory board SO DIMM 64 MB 60 ns non parity 313918 001 Memory board SO DIMM 128 MB 60 ns non parity 310345 001 2 Audio LED board 316260 001 3 DC DC voltage converter 316264 001 4 System board with 233 MHz Intel Pentium II CPU 382789 001 System board with 266 MHz Intel Pentium II CPU 382790 001 System board with 300 MHz Intel Pentium II CPU 382791 001 5 K56flex modem 316279 001 6 IR module 316313 0...

Page 63: ...omobile aircraft adapter 313919 001 2 External battery charger 254970 001 3 Li Ion battery pack 382739 001 4 Hard drive adapter 382794 001 Convenience Base II pass through 316291 001 Convenience Base II Ethernet 316312 001 Monitor stand 316286 001 Slipcase cover 330511 001 Options carrying case 330513 001 Not illustrated ...

Page 64: ...3 10 Illustrated Parts Catalog 3 6 Miscellaneous Parts Figure 3 6 Miscellaneous Parts ...

Page 65: ...ch microphone cover RTC battery cover Hard drive cover Modem cover 382728 001 6 Fan 316271 001 7 Internal AC adapter 316265 001 Screw kit 316283 001 Shielding kit includes RTC battery 316284 001 Country kit 382757 001 Not illustrated 3 7 Documentation Table 3 7 Documentation Description Spare Part Number Illustrated Parts Map 382792 001 Maintenance and Service Guide 382793 001 ...

Page 66: ...767 001 includes connector removal tool loopback plugs and case utility tool Small flat blade screwdriver optional Scribe Tweezers 4 2 Service Considerations Listed below are some of the considerations that you should keep in mind during disassembly and assembly procedures 4 2 1 Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling th...

Page 67: ... these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on then shut it down Before removing a diskette drive or CD ROM drive ensure that a diskette or disc is not in the drive Ensure that the CD ROM tray is closed Before handling a drive ensure that you are discharged of static electricit...

Page 68: ... life expectancy 4 4 1 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging Keep electrostatic sensitive parts in their containe...

Page 69: ... Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 4 4 3 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resi...

Page 70: ...s Metal tote boxes 4 4 4 Electrostatic Voltage Levels and Protective Materials Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 1 Typical Electrostatic Voltage Levels Relative Humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V...

Page 71: ...s the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 15 000 V ...

Page 72: ...the removal and replacement procedures for the computer subassemblies 5 1 Serial Number The computer serial number should be provided to Compaq support when requesting information or ordering spare parts The serial number 1 is located on the back of the computer Figure 5 1 Figure 5 1 Serial Number Location ...

Page 73: ...the AC Power 5 3 2 Battery 5 3 3 MultiBay Devices 5 3 4 PCMCIA 5 4 Computer Tilt Feet 5 5 Internal Modem 5 5 1 IR Infrared Module 5 6 Hard Drive 5 7 Keyboard 5 7 1 Keyboard Removal 5 7 2 Memory Board 5 7 3 Lithium Real Time Clock Battery 5 7 4 Optical Disc Bay 5 8 Display Assembly 5 8 1 Hinge Covers 5 8 2 Display Assembly 5 9 Top Cover Assembly 5 9 1 DC DC Converter and Audio Board Shield 5 9 2 DC...

Page 74: ... steps depending on whether the computer is docked or not Computer is Docked If the computer is docked in the convenience base it must be undocked before performing additional work Complete the following steps to undock the computer 1 Close all applications and exit the operating system 2 Turn off the computer 3 Disconnect the AC power and any external cables 4 Close the computer 5 Pull the dockin...

Page 75: ...ent Do not force the battery pack into the bay WARNING Do not crush puncture or incinerate the battery pack Do not dispose of in water Do not expose to temperatures higher than 60 C Do not open a battery pack as this damages the pack makes it unserviceable and exposes potentially harmful battery components There are no field serviceable parts located inside the battery pack To remove the battery p...

Page 76: ...e MultiBay The device in the MultiBay must be removed prior to performing maintenance on the computer For convenience a diskette drive is depicted in this sequence To remove any MultiBay device complete the following steps 1 If applicable remove the security screw from the bottom side of the computer LS 120 drive and ZIP drive only 2 Press down on the release latch 1 and grasp the tab located on t...

Page 77: ...s before performing any service on the computer To remove a PC Card complete the following steps 1 To release the PC Card eject button depress the button once 1 2 2 To eject the PC Card firmly depress the PC Card eject button a second time 3 Remove the card Figure 5 4 Removing the PC Card ...

Page 78: ...d the unit The tip of the blade must be under one end of the foot immediately below the hinge point Be careful not to mar or scratch the plastic base enclosure 4 Press the foot toward the closed position and simultaneously press down the handle of the screwdriver toward the table The foot will snap out of the hinges Figure 5 5 Removing the Computer Tilt Feet To replace the foot place the left end ...

Page 79: ... modem compartment is sealed by a protective plate underneath the modem cover For models equipped with a modem complete the following steps to remove the modem 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the front of the unit toward you 3 Remove the screw from the modem access cover 4 Remove the modem access cover Figure 5 6 Removing the Modem Access ...

Page 80: ...pull the modem board release tab and lift the modem from the computer Figure 5 7 Removing the Modem Board To replace or install the modem reverse the procedure NOTE When installing the modem be sure that the modem release tab is folded on top of the modem before replacing the modem access door ...

Page 81: ...em Section 5 5 3 Remove the screw from the IR module 4 Disengage the connector from the system board by lifting the corner of the IR module with a screwdriver 5 Lift the IR module from the base enclosure Figure 5 8 Removing the IR Module To install the IR module reverse the procedure above NOTE If you are replacing the base enclosure transfer the IR module to the new enclosure ...

Page 82: ...aining bracket To remove the hard drive complete the following steps 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up and position it so that the front of the unit is toward you 3 Remove the security screw from the drive cover Figure 5 9 Removing the Hard Drive Cover Security Screw ...

Page 83: ...ocedures 4 Slide the release latch toward the back of the computer The cover lid springs open 5 Slide the hard drive cover toward the front of the computer 6 Lift the cover from the computer Figure 5 10 Removing the Hard Drive Cover ...

Page 84: ... sliding the hard drive toward the front of the computer 8 Using the lifting tab remove the hard drive from the computer Figure 5 11 Removing the Hard Drive Reverse the above procedure to install the hard drive Be sure to place the lifting tab inside the computer before replacing the cover ...

Page 85: ...ce the computer on the workspace with the front of the unit facing you 3 Open the display to the vertical position 4 To release the keyboard insert the tip of the scribe into each of the keyboard holes and pull the free end of the scribe towards you 5 Slide the keyboard toward you Be careful not to stress the keyboard cable Figure 5 12 Releasing the Keyboard Latches ...

Page 86: ...nclosure Figure 5 13 Placing the Keyboard Tabs into the Slots in the Base It is not necessary to completely remove the keyboard from the base enclosure to do the following service procedures Memory expansion board installation replacement or upgrade Lithium real time clock battery replacement Optical disc bay replacement or upgrade If you need to separate the keyboard from the system base enclosur...

Page 87: ...ief from the recess 3 Disconnect the keyboard ribbon cable 4 Remove the keyboard from the computer Figure 5 14 Disconnecting the keyboard Ribbon Cable To replace the keyboard reverse the procedure above NOTE To replace the strain relief place the edge of the strain relief nearest the back of the computer down into the recess press the strain relief toward the rear of the computer and rotate the fr...

Page 88: ... Position the keyboard upright by placing the keyboard tabs on the keyboard in the slots provided 4 Pull out the right and left locking tabs on each end of the memory expansion board This releases the memory board and allows it to rotate upward to ease removal CAUTION If you need to remove the memory expansion board be sure to release the locking tabs that secure the memory board in the slot If th...

Page 89: ...5 18 Removal and Replacement Procedures 5 Rotate the free edge 1 of the memory module upward 6 At a 45 degree angle pull the memory module 2 from the slot Figure 5 16 Removing the Memory Expansion Board ...

Page 90: ...g steps 1 Insert the memory board 1 into the memory slot 2 Pivot the memory board toward the computer 2 so that it lays flat in the memory compartment 3 Insert the memory board firmly into place to seat the connections and to engage the locking tabs Figure 5 17 Installing the Memory Board ...

Page 91: ... fire Replacement should be done using the Compaq spare part for this computer To remove the Lithium Real Time clock RTC battery complete the following steps 1 Prepare the computer for disassembly Section 5 3 2 Raise the keyboard Section 5 7 3 Place the tabs on the keyboard in the slots provided in the top cover 4 Press the retaining clip 1 toward the center of the computer 5 Lift the battery cove...

Page 92: ...damaging the RTC battery cable do not pull on the battery cable 6 Using tweezers disconnect the RTC battery connector from the system board 7 Remove the RTC battery Figure 5 19 Removing the RTC Battery Reverse the procedure to install a replacement RTC battery ...

Page 93: ...Note For clarity the keyboard is shown removed from the computer The keyboard may be left attached to the system unit for this procedure 3 Place the tabs on the keyboard in the slots provided in the top cover 4 Remove the two retaining 1 screws 5 Reach into the access opening 2 with a finger and push the drive toward the front of the computer 6 Remove the optical disc bay drive Figure 5 20 Removin...

Page 94: ... 5 8 1 Hinge Covers 1 Prepare the computer for disassembly Section 5 3 2 Close the cover and place the computer on the workspace top side up and position it so that the connectors on the back panel of the computer are facing you 3 Remove the screw from each of the hinge covers Figure 5 21 Removing the Hinge Cover Screws ...

Page 95: ...acement Procedures 4 Open the display fully 5 Lift the hinge covers from the computer Note that the right and left covers are different Figure 5 22 Removing the Hinge Covers Reverse the procedure to install the hinge covers ...

Page 96: ...e steps 1 through 4 to remove the top cover display assembly from the base To remove the display assembly complete the following procedure 1 Prepare the computer for disassembly Section 5 3 2 Remove the hinge covers Section 5 8 1 3 Remove the screw 1 holding the ground lugs to the left hinge clutch 4 Separate the backlight power cable 2 and the display data cable 3 from the system board Use a smal...

Page 97: ... the display assembly from the base enclosure Figure 5 24 Removing the Display Assembly Reverse the procedure to replace the display assembly CAUTION To avoid damaging the display attach the ground cable before attaching the display cables when replacing the display assembly Note Always replace the four loctite screws with the replacement screws supplied in the service kit ...

Page 98: ...n 5 3 2 Remove the keyboard Section 5 7 3 Remove the optical disc bay device Section 5 7 4 4 Remove the RTC battery Section 5 7 3 5 Complete steps 1 through 4 of the display assembly removal procedure Section 5 8 6 Remove the seven 7 screws holding the top and bottom of the base enclosure together Figure 5 25 Removing the Top Cover Assembly Screws from the Bottom of the Unit ...

Page 99: ...p cover screws from the back of the system unit Figure 5 26 Removing the Top Cover Assembly Screws from the Back of the Unit CAUTION Do not use the attached wiring to pull the connectors out of the sockets This will damage the wire and render the top cover unusable ...

Page 100: ...isconnect the speaker1 2 touchpad3 indicator4 and switch5 cables from the system board Use the tweezers to release the connectors from the sockets Figure 5 27 Disconnecting the Speakers Touchpad Indicator and Switch Cables from the System Board ...

Page 101: ...5 30 Removal and Replacement Procedures 9 Lift the top cover from the base enclosure Figure 5 28 Removing the Top Cover Assembly To replace the top cover assembly reverse the steps ...

Page 102: ...lowing procedures 1 Prepare the computer for disassembly Section 5 3 2 Remove the keyboard Section 5 7 1 3 Remove the RTC battery Section 5 7 3 4 Remove the top cover assembly Section 5 9 5 Remove the screws from the converter audio board shield 6 Remove the converter audio board shield Figure 5 29 Removing the DC DC Converter and Audio Board Shield ...

Page 103: ...sembly Section 5 3 2 Remove the keyboard Section 5 7 3 Remove the RTC battery Section 5 7 3 4 Remove the top cover assembly Section 5 9 5 Remove the DC DC converter audio board shield Section 5 9 1 6 Remove the DC DC converter board from the system board Figure 5 30 Removing the DC DC Converter ...

Page 104: ...ter audio board shield Section 5 9 1 6 Separate the audio board from the system board Note that there are two connectors on the audio board Gently lift at both connectors being careful not to twist or stress the board Figure 5 31 Removing the Audio Board To replace the audio board reverse the steps CAUTION To ensure proper connection when mating the audio board to the system board be certain both ...

Page 105: ...attery Section 5 7 3 4 Remove the top cover assembly Section 5 9 5 Remove the converter audio board shield Section 5 9 1 6 Disconnect the fan power cable from the system board 7 Remove the fan from the computer base Figure 5 32 Removing the Fan Reverse the procedure to install the fan IMPORTANT When installing the fan orient the fan so that the label and airflow direction point to the back of the ...

Page 106: ... 5 5 4 On IR equipped models remove the IR module Section 5 5 1 5 Remove the keyboard Section 5 7 1 6 Remove the lithium real time clock battery Section 5 7 3 7 Remove the top cover assembly Section 5 9 8 Remove the DC DC Converter Section 5 9 2 9 Remove the audio board Section 5 9 3 10 Remove the fan Section 5 9 4 11 Disconnect the system board power input cable from the AC adapter Figure 5 33 Di...

Page 107: ...emoval and Replacement Procedures 12 Remove both hex screws from the rear of the base enclosure 13 Remove the screw from the system board Figure 5 34 Removing the Alignment Guides from the Expansion Connector ...

Page 108: ... 37 14 Lift the right end of the system board 1 from the lower base enclosure 15 Slide the system board to the right 2 and lift it from the base enclosure Figure 5 35 Removing the System Board To replace the system board reverse the steps ...

Page 109: ...emove the ground lead screw 4 Remove the two screws holding the AC adapter to the system base 5 Remove the two screws holding the AC power input connector to the back panel of the system base 6 Lift the AC adapter from the system base enclosure Figure 5 36 Removing the AC Adapter To replace the AC adapter reverse the procedures described NOTE If you are replacing the base enclosure transfer the IR...

Page 110: ...formance specifications for the following Computer Displays Hard drive Diskette drive LS 120 drive ZIP drive CD ROM drive DVD ROM drive Battery packs Convenience Base II External power sources The chapter also includes System interrupts System DMA System I O address System memory map ...

Page 111: ...S Operating Frequency Range 47 to 63 Hz AC Maximum Transient 4 50 kV Temperature Operating 5 to 95 F 10 to 35 C Nonoperating 4 to 140 F 30 to 60 C Relative Humidity noncondensing Operating 10 to 90 Nonoperating tw 38 7 C max 5 to 90 Altitude Operating 0 to 10 000 ft 0 to 3 15 km Nonoperating 0 to 30 000 ft 0 to 10 14 km Shock Operating 10 G 11 ms half sine Non operating 240 G 2 ms half sine Vibrat...

Page 112: ...l Resolution Pitch Format Configuration 0 30 0 30 mm 800 600 RGB Stripe Backlight Edge Lit Character Display 80 25 Table 6 3 13 3 Inch CTFT XGA Display U S Metric Dimensions Height 7 9 in 20 1 cm Width 10 6 in 26 9 cm Number of Colors 64K Contrast Ratio 100 1 minimum Pixel Resolution Pitch Format Configuration 0 29 x 0 29 mm 1024 x 768 RGB Stripe Backlight Edge Lit Character Display 80 25 ...

Page 113: ...4 83 4 MB s 67 5 to 111 9 MB s Interface Mb s 16 6 MB sec 16 6 MB sec 16 6 MB sec Sector Interleave 1 1 1 1 1 1 Typical Seek Time Including setting Single Track ms 4 ms 4 ms 3 ms Average ms 13 ms read 13 ms read 13 ms read Full Stroke ms 32 ms read 32 ms read 25 ms read Disk Rotational Speed RPM 4009 4009 4200 Physical Configuration Cylinders 6975 6975 8960 Data Heads 6 6 6 Sectors Track 144 to 24...

Page 114: ...ity 720 KB Light None Height 0 43 in 11 mm Bytes per sector 512 Sectors per Track High density 18 1 44 MB 15 1 2 MB Low density 9 Tracks per Side High density 80 1 44 MB 80 1 2 MB Low density 80 Read Write heads 2 Average Seek Times Track to Track high low 3 ms 6 ms Average high low 94 ms 174 ms Settling Time 15 ms Latency Average 100 ms ...

Page 115: ... 41 67 ms 41 67 ms 41 67 ms 41 67 ms 41 67 ms Motor rpm 720 0 5 720 0 5 720 0 5 720 0 5 720 0 5 720 0 5 720 0 5 Motor Start Time 800 ms 800 ms 800 ms 800 ms 800 ms 800 ms 800 ms Track Density 2 490 TPI 135 TPI 135 TPI 135 TPI 135 TPI 135 TPI 135 TPI Track Width 8 µm 125 µm 125 µm 125 µm 125 µm 125 µm 125 µm Encoding Method 1 7 RLL MFM MFM MFM MFM MFM MFM Max Flux Density 33 660 FCI 17 334 FCI 17 3...

Page 116: ...Track Zone 1 60 Sectors per Track Zone 2 48 Sectors per Track Zone 3 40 Magnetic Track Surface 908 Compaq Part Number for Diskette 270928 001 Seek Times including settling Average Seek 29 ms Track to Track 5 ms Maximum 55 ms Average Latency 10 ms Motor Speed rpm 2941 5 Motor Start Time ms 3000 Track Density TPI 2118 Track Width µm 12 Encoding Method 1 8 RLL Max Flux Density FCI 34 560 Max Recordin...

Page 117: ...m Disc Diameter 12 cm 8 cm Disc Thickness 1 2 mm Track Pitch 1 6 µm Laser Beam Divergence 53 5 1 5 degrees Output Power 0 24 0 1 mw Type Semiconductor Laser GaA1As Wave Length 780 nm 25 nm Access time Random 350 ms Full Stroke 750 ms Audio output level Line Out 0 7 Vrms Headphone None Cache buffer 128 KB Data transfer rate Sustained 10x 1500 KB sec Sustained single 150 KB sec Burst 8 3 MB sec Star...

Page 118: ... Capacity 4 7 GB DVD 5 8 5 GB DVD 9 9 4 GB DVD 10 550 Mbytes Mode 1 12 640 Mbytes Mode 2 12 cm 180 Mbytes 8 cm 17 1 DVD 18 Laser Output Power 5mw Type Semiconductor Laser GaA1As Wave Length 650 nm 25 nm DVD Mode 795 nm 25 nm CD ROM mode Access time Random 200 ms Full Stroke 250 ms Audio output level Line Out 0 7 Vrms Headphone None Cache buffer 128 KB Data transfer rate Sustained 1x CD ROM mode 15...

Page 119: ... Height Length Width 0 82 in 5 8 in 3 2 in 2 08 cm 14 73 cm 8 13 cm Weight 0 85 lb 0 39 kg Electrical Voltage 14 4 V Amp hour capacity 2 7 Ah Watt hour capacity 40 Wh Environmental Requirements Operating temperatures 50 F to 104 F 10 C to 40 C Nonoperating temperatures 12 F to 140 F 30 C to 60 C ...

Page 120: ...ng Voltage 100 to 240 VAC Operating Current 1 10 Amp Maximum Rated Voltage 100 to 240 VAC Rated Current 1 0 Amp Maximum Line Frequency 47 to 63 Hz Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 140 F 20 to 60 C Relative Humidity Operating 10 to 90 Storage 5 to 95 Altitude Operating 10 000 ft 3 15 km Nonoperating 30 000 ft 10 14 km Shock Operating 10 G 11 ms half sine Nonoperating 140 G 2...

Page 121: ...in 12 3 cm Weight 0 88 lb 0 4 kg Input Cord Length 39 in 1 m Power Supply Input Nominal Voltage 13 8 VDC Operating Voltage 10 5 14 8 VDC Maximum Voltage 16 0 VDC Input Fuse Protection 8 0 A Power Supply Output Nominal Voltage 120 VAC Load Regulated Voltage 108 125 VAC Line Regulated Voltage 105 to 125 VAC Output Frequency 60 Hz 3 Hz Output Overload Protection 150W 2 sec Temperature Operating 32 to...

Page 122: ... S Metric Dimensions Height 1 57 in 40 mm Width 5 25 in 133 mm Length 9 4 in 239 mm Weight 1 1 lb 4 95 gm Power Supply Input Nominal Voltage 100 240 VAC Line frequency 47 63 Hz Power Supply Output Nominal Voltage 18 5 0 25 VDC Power 40 to 42 W Temperature Operating 41 to 104 F 5 to 40 C Nonoperating 4 to 185 F 20 to 85 C Relative Humidity Operating 10 to 95 Nonoperating 10 to 95 ...

Page 123: ...lel IRQ8 Real Time Clock MSIO IRQ9 PCI devices IRQ10 Unused IRQ11 Used by PCMCIA IRQ12 Mouse IRQ13 Floating point error input IRQ14 Primary IDE interface IRQ15 Secondary IDE interface 6 13 System DMA Table 6 15 DMA Channels Hardware DMA System Function DMA 0 Fast infrared or Audio controller DMA 1 Audio controller DMA 2 Diskette drive controller DMA 3 EPP Parallel Port DMA 4 Not assigned DMA 5 Aud...

Page 124: ...rt B 062 063 Unused 064 Keyboard Command Status 065 06F Unused 070 CMOS Index Address 071 CMOS Data 072 073 Unused 074 Reserved 075 Unused 076 Reserved 077 077F Unused 080 08F DMA Page Registers 084 085 POST Code Output Port 090 091 Unused 092 Fast Reset Register 093 09F Unused 0A0 0A1 Interrupt Controller 2 0A2 0BF Unused 0C0 0DF DMA Controller 2 0E0 0E1 ESS Audio Configuration 0E2 0E5 Configurat...

Page 125: ...l Control Register COM2 300 36F Unused 370 371 Reserved 372 Diskette Digital Output Register 373 Unused 374 Reserved 375 Diskette Main Status Data Registers 376 Reserved 377 Diskette Input Control Registers 378 37A LPT1 and High Speed Parallel Port Registers 37B 37F Unused 380 387 Unused 388 38B ESS FM Synthesizer 38C 3AF Unused 3B0 3BB Unused 3BC 3BE LPT3 and High Speed Parallel Port Registers 3B...

Page 126: ...00BFFFF Video Memory 48 K 000C0000 000CBFFF Video BIOS 160 K 000C8000 000E7FFF Unused 64 K 000E8000 000FFFFF System BIOS 15 M 00100000 00FFFFFF Extended Memory 58 M 01000000 047FFFFF Super Extended Memory 58 M 04800000 07FFFFFF Unused 2 M 08000000 080FFFFF Video Memory Direct Access 4 G 08200000 FFFEFFFF Unused 64 K FFFF0000 FFFFFFFF System BIOS SHADOW ...

Page 127: ...Signal KEY 6 5 4 3 2 1 1 2 3 4 5 6 Data Unused Ground 5 VDC Clock Unused Table A 2 PS 2 Compatible Mouse Connector Pin Signal KEY 6 5 4 3 2 1 1 2 3 4 5 6 Data Unused Ground 5 VDC Clock Unused Table A 3 Ethernet RJ 45 Connector Pin Signal 6 5 4 3 2 1 7 8 1 2 3 4 5 6 7 8 Transmit Data Transmit Data Receive Data Unused Unused Receive Data Unused Unused ...

Page 128: ...d Data Data 5 VDC Table A 5 External Monitor 1 6 11 5 10 15 Pin Signal Pin Signal 1 Red Analog 9 Blank 2 Green Analog 10 Ground 3 Blue Analog 11 Blank 4 Blank 12 Monitor ID DD 5 Ground 13 Horizontal Sync 6 Ground 14 Vertical Sync 7 Ground 15 Monitor ID CC 8 Ground ...

Page 129: ...Bit 5 20 Ground 8 Data Bit 6 21 External Diskette Positive Drive Detect 9 Data Bit 7 22 External Diskette Negative Drive Detect 10 Acknowledge 23 Ground 11 Busy 24 Ground 12 Paper End 25 External Diskette Drive Switched to 5 V 13 Select Table A 7 Serial 1 6 9 5 Pin Signal Pin Signal 1 Carrier Detect 6 Data Set Ready 2 Receive Data 7 Ready to Send 3 Transmit Data 8 Clear to Send 4 Data Terminal Rea...

Page 130: ... C BE2 15 GND 55 AD 20 16 AD 12 56 NC 17 AD 13 57 AD 19 18 GND 58 FRAME 19 GND 59 AD 17 20 CLK1 60 GND 21 AD 0 61 GND 22 GND 62 AD 14 23 DOCK_S 63 AD 15 24 CLK0 64 AD 1 25 ACVCC 65 AD 3 26 ACVCC 66 AD 2 27 ACVCC 67 GND 28 ACVCC 68 MDATA 29 ACVCC 69 KBDATA 30 CRTHSYNC 70 MCLK 31 GREEN 71 KBCLK 32 CRTVSYNC 72 ACVCC 33 RED 73 PMVCC5 34 DDCCLK 74 PMVCC5 35 PWRLED 75 NC 36 DDCDATA 76 BLUE 37 DOCK_PWR_E...

Page 131: ... 21 147 BLOCK 99 NC 148 GND 100 NC 149 PERR 101 AD 18 150 SERR 102 C BE1 151 AD 11 103 PAR 152 AD 9 104 GND 153 AD 10 105 AD 16 154 AD 8 106 AD 6 155 PORT_REP 107 C BE0 156 MSI 108 AD 5 157 MSO 109 AD 7 158 TC 110 AD 4 159 TD 111 BATTLED 160 TB 112 SWC 161 PMVCC5 113 TA 162 PMVCC5 114 SWB 163 PPE 115 SWD 164 PMVCC5 116 SWA 165 PDATA4 117 PMVCC5 166 PDATA5 118 PMVCC5 167 PDATA1 119 PMVCC5 168 PINIT...

Page 132: ...A 6 Connectors Table A 9 Speaker Connector Pin Signal 1 Shield 2 Left channel audio 3 Right channel audio ...

Page 133: ...1 General Requirements The requirements listed below are applicable to all countries 1 The length of the power cord set must be at least 5 00 feet 1 5 m and a maximum of 6 56 feet 2 0 m 2 All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used 3 The power cord set must have a minimum current capacity of...

Page 134: ...ductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 2 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15A 125V or NEMA 6 15P 15A 250V configuration The appliance coupler flexible cor...

Page 135: ...nt desktop solution for the computer by eliminating the need to disconnect external devices such as a printer keyboard or monitor when you undock the computer All necessary connections and disconnections are made automatically when the computer is docked and undocked The following convenience models are available ...

Page 136: ... Configuration Convenience Base Pass Through model BNH3 Armada 1500 base Convenience Base with Ethernet BNH1 Armada 1500 base Convenience Base II Pass Through model CBY1 Convenience Base II with Ethernet CBX1 Figure C 1 Compaq Prosignia Notebook Convenience Base ...

Page 137: ...ience Base with Ethernet BNC Convenience Base with Ethernet RJ45 Convenience Base II pass through Convenience Base II with Ethernet Connections Speaker headphone Audio Line In Serial Parallel External Monitor Keyboard Pointing Device MIDI Joystick USB Cable lock provision Pass through AC Power RJ 45 connector BNC Connector 10 Base T 100 Base T optional Monitor Stand Localized Power Cords Kensingto...

Page 138: ... and right side convenience base components are shown and identified in this section 1 Docking latches 2 Docking alignment pins 3 Docking connector 4 Power switch 5 Security cable lock 6 Docking lever 7 Pass through AC power outlet 8 Battery charge light 9 Suspend button Power suspend light Retaining latches Figure C 2 Convenience Base II with RJ45 Front and Right Side Components ...

Page 139: ...nitor connector 5 MIDI Joystick connector 6 Pointing device connector 7 Keyboard connector 8 Speaker headphone jack 9 USB connector Audio Line in jack Fan w AC power connector Figure C 3 Convenience Base II with RJ45 Rear Components Table C 2 Convenience Base Models Item Description Spares Part Number 1 Convenience Base II Ethernet model 316312 001 Convenience Base II Pass through model 316291 001...

Page 140: ...wer cord Europe 255135 021 AC Power cord Italy 255135 061 AC Power cord Denmark 255135 081 AC Power cord Singapore 255135 111 AC Power cord Japan 255135 291 AC Power cord Korea 255135 AD1 Not illustrated Table C 4 Convenience Base II Options Description Spares Part Number Monitor Stand 316286 001 Not illustrated Table C 5 Convenience Base II Shipping Boxes Description Spares Part Number Shipping C...

Page 141: ...4 rear C 5 Compaq Diagnostics 2 15 Compaq Utilities 2 7 components bottom 1 10 rear 1 9 right side 1 8 computer features optional 1 3 standard 1 2 models 1 1 specifications 6 2 computer checkup TEST error codes 2 9 computer setup 2 8 computer undocking 5 3 connector care when handling 4 2 convenience base described 1 3 Convenience Base II spare part number 3 9 specifications 6 11 country kit spare...

Page 142: ...umber 3 9 hard drive cover spare part number 3 11 hardware installation solving problems 2 24 hardware interrupts 6 14 I I O addresses 6 15 infrared connection solving problems 2 25 INSPECT 2 14 installation memory board 5 19 interrupt requests IRQ system 6 14 IR module spare part number 3 8 IRQ assignments 6 14 K keyboard external 1 4 removal 5 14 spare part number 3 3 test error codes 2 10 L lef...

Page 143: ...vice considerations 4 1 service preliminaries 4 1 setup password clearing 2 3 shielding kit spare part number 3 11 shipping drives 4 2 software backup 1 3 fulfillment 1 3 spare part number AC power cord C 6 automobile aircraft adapter 3 9 battery 3 9 battery charger 3 9 cables C 6 Convenience Base II 3 9 country kit 3 11 diskette drive 3 5 documentation 3 11 external battery charger 3 9 hard drive...

Page 144: ...I 4 Index V video display See display video test error codes 2 12 W warning messages 2 5 Windows NT infrared connection 2 25 ...

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