HP Compaq nc6220 - Notebook PC Maintenance And Service Manual Download Page 47

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Troubleshooting

Maintenance and Service Guide

2–19

Flowchart 2.13—No OS Loading, Diskette Drive

Done

Reseat

diskette drive.

OS not loading

from

diskette drive.

Done

loading?

Nonsystem

disk message?

Bootable

diskette

in drive?

Install bootable

diskette and

reboot computer.

Check diskette

for system files.

Try different

diskette.

Replace the following
components
individually, retesting
after each
replacement:

■

Diskette drive

Nonsystem

disk error?

loading?

Boot

from another

device?

Enable drive

and cold boot

computer.

Is diskette

drive boot

order

correct?

Change boot

priority using

the Setup utility.

Go to

“Flowchart

2.17—Nonfunction

ing Device.”

Diskette

drive enabled

in the Setup

utility?

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,”

for

instructions.

Summary of Contents for nc6220 - Notebook PC

Page 1: ...371035 003 February 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ...license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions ...

Page 3: ...tures 1 2 1 2 Resetting the Computer 1 4 1 3 Power Management 1 5 1 4 External Components 1 6 1 5 Design Overview 1 22 2 Troubleshooting 2 1 Computer Setup 2 1 2 2 Troubleshooting Flowcharts 2 5 3 Software Update and Recovery 3 1 Software Updates 3 1 3 2 System Recovery 3 6 ...

Page 4: ... 5 Mass Storage Devices 4 16 4 6 Miscellaneous Not Illustrated 4 17 4 7 Sequential Part Number Listing 4 20 5 Removal and Replacement Preliminaries 5 1 Tools Required 5 1 5 2 Service Considerations 5 2 5 3 Preventing Damage to Removable Drives 5 3 5 4 Preventing Electrostatic Damage 5 4 5 5 Packaging and Transporting Precautions 5 5 5 6 Workstation Precautions 5 6 5 7 Grounding Equipment and Metho...

Page 5: ...12 6 7 MultiBay II Device 6 13 6 8 External Memory Module 6 14 6 9 Keyboard 6 16 6 10 Switch Cover 6 20 6 11 LED Board 6 22 6 12 TPM Security Module 6 23 6 13 Fan 6 24 6 14 Heat Sink 6 25 6 15 Processor 6 28 6 16 Modem Board 6 30 6 17 Internal Memory Module 6 31 6 18 TouchPad 6 32 6 19 Mini PCI Communications Module 6 34 6 20 Display Assembly 6 36 6 21 Top Cover 6 38 6 22 Serial Connector Module 6...

Page 6: ...vi Maintenance and Service Guide Contents 7 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index ...

Page 7: ...ice Guide 1 1 1 Product Description The HP Compaq nc6220 and nc6230 Notebook PCs offer advanced modularity Intel Pentium M and Celeron M processors and extensive multimedia support HP Compaq nc6220 and nc6230 Notebook PCs ...

Page 8: ... 8 million colors The following high capacity hard drives are available varying by computer model 60 GB 7200 rpm 80 GB 60 GB 40 GB 5400 rpm 256 MB DDR2 synchronous DRAM SDRAM at 400 and 533 MHz expandable to 2 0 GB Microsoft Windows XP Home Edition or Windows XP Professional varying by computer model Full size Windows keyboard with embedded numeric keypad TouchPad pointing device including a dedic...

Page 9: ...model 6 cell Li Ion battery pack Stereo speakers Volume up volume mute and volume down buttons Support for the following optical drives DVD ROM Drive DVD RW R and CD RW Combo Drive DVD CD RW Combo Drive Connectors Audio out headphone Audio in microphone Universal Serial Bus USB v 2 0 3 ports Power External monitor RJ 11 modem RJ 45 network IEEE 1394 Travel battery SD Memory Card slot Smart card re...

Page 10: ...o Section 6 3 Preparing the Computer for Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 6 24 System Board for more information on removing and replacing the RTC battery 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any battery packs at this time 6 Turn on the comput...

Page 11: ...t extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power button Advanced Configuration and Power Management ACPM compliance ...

Page 12: ...s on the front of the computer are shown below and described in Table 1 1 Front Components Table 1 1 Front Components Item Component Function 1 Wireless light On an integrated wireless device has been turned on 2 Power light On Computer is turned on Blinking Computer is in standby Off Computer is off ...

Page 13: ...ed to an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not connected to an external power source the light is turned off until the battery reaches a low battery condition 4 Integrated Drive Electronics IDE drive light On A drive in the hard drive bay or MultiBay II is being accessed 5 Display release latch Opens the computer 6...

Page 14: ...1 8 Maintenance and Service Guide Product Description The external components on the right side of the computer are shown below and described in Table 1 2 Right Side Components ...

Page 15: ...nnected to optional powered stereo speakers headphones headset or television audio 2 Internal microphone Records sound 3 Audio in microphone jack Connects an optional microphone 4 USB ports 2 Connects USB 1 1 and 2 0 compliant devices to the computer using a standard USB cable 5 MultiBay II Holds a MultiBay II device 6 Serial port Connects an optional serial device ...

Page 16: ... Components Table 1 3 Left Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer Ä The purpose of security solutions is to act as a deterrent These solutions do not prevent the product from being mishandled or stolen 2 RJ 45 network jack Connects a network cable 3 RJ 11 modem jack Connects the modem cable ...

Page 17: ...ick clothing may block airflow 5 USB port Connects USB 1 1 and 2 0 compliant devices to the computer using a standard USB cable 6 PC Card slot Supports optional Type I or Type II PC Cards 7 PC Card eject button Ejects an optional PC Card from the PC Card slot 8 Smart card reader Accepts smart cards 9 SD Memory Card slot Accepts Secure Digital SD Memory Cards Table 1 3 Left Side Components Continue...

Page 18: ...1 12 Maintenance and Service Guide Product Description The external components on the rear panel of the computer are shown below and described in Table 1 4 Rear Panel Components ...

Page 19: ...Power connector Connects an AC adapter or an optional automobile or aircraft adapter 3 S Video out jack Is a 7 pin dual purpose jack It connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card by means of an optional standard 4 pin S Video cable The extra 3 pins also enable an optional S Video to composite adapter to be used with the computer ...

Page 20: ...1 14 Maintenance and Service Guide Product Description The standard keyboard components of the computer are shown below and described in Table 1 5 Standard Keyboard Components ...

Page 21: ...ight 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Arrow keys Moves the cursor around the screen 7 Embedded numeric keypad Can be used like the keys on an external numeric keypad 8 num lock key Ena...

Page 22: ...1 16 Maintenance and Service Guide Product Description The computer top components are shown below and described in Table 1 6 Top Components Part 1 ...

Page 23: ...annot be used press to the left and hold for 5 seconds to turn off the computer 3 Info Center button Enables you to view a list of commonly used software solutions 4 Display switch Initiates standby if the display is closed while the computer is turned on 5 Wireless button Wireless light Enables disables the WLAN and Bluetooth devices On An integrated wireless device is hardware enabled 6 Presenta...

Page 24: ...1 18 Maintenance and Service Guide Product Description The computer top components are continued below and described in Table 1 7 Top Components Part 2 ...

Page 25: ...d selects or activates items on the screen 4 Left right pointing stick buttons Function like the left and right buttons on an external mouse 5 TouchPad scroll zone Scrolls up or down 6 Left right TouchPad buttons Function like the left and right buttons on an external mouse 7 TouchPad Moves the pointer and selects or activates items on the screen Can be set to perform other mouse functions such as...

Page 26: ...1 20 Maintenance and Service Guide Product Description The external components on the bottom of the computer are shown below and described in Table 1 8 Bottom Components ...

Page 27: ... travel battery 4 Expansion memory module compartment Accepts one optional memory module 5 Hard drive bay Holds the primary hard drive 6 Docking connector Connects the computer to an optional docking device 7 Primary battery release latch Releases the primary battery pack from the battery bay 8 Vents 3 Enable airflow to cool internal components Ä To prevent overheating do not obstruct vents Using ...

Page 28: ...udio Intel Pentium M and Intel Celeron M processors PC Card ÄCAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist These conditions are affected ...

Page 29: ...dification may void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load This utility includes settings that are not available in Windows Using Computer Setup Information and settings in Computer Setup are accessed from the Main Security Advanced or Too...

Page 30: ...Exit Discarding Changes and then press enter or Select Exit Load Setup Defaults and then press enter 4 When you are prompted to confirm your action press f10 Selecting from the Main Menu Table 2 1 Main Menu Select To Do This System Information Change the system time and system date View identification information about the computer View specification information about the processor memory and cach...

Page 31: ...aster password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the computer Password Options Password options can be selected only when a power on password has been set Enable disable QuickLock QuickLock on Standby QuickBlank To enable QuickLock on Standby or QuickBlank you must first enable QuickLock Device Security Enable disable Diskette drive s...

Page 32: ...ets a startup sequence that can include most bootable devices and media in the system Accessibility Options Allows electronic and information technology to be accessible to people with varying ranges of abilities Video Memory Displays the amount of video memory available on the computer Table 2 4 Tools Menu Select To Do This Hard Drive Self Test Run a quick comprehensive self test on hard drives i...

Page 33: ...rt 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive...

Page 34: ...rive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection Table 2 5 Troubleshooting Flowcharts Overview Continued ...

Page 35: ...ing device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker con...

Page 36: ...up on AC power Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select models there is a separate reset button 2 On select models the computer can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to Flowchart ...

Page 37: ...lowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another computer or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 38: ...seat AC adapter in computer and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 39: ...boards and replace damaged items Open computer Loose or damaged parts Y Close computer and retest Power on Done N Replace the following items if applicable Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 40: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 41: ...ss Video OK Video OK Done Done Check that computer is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Device if applicable Y Y Y N N N Remove computer from docking device if connected...

Page 42: ...d power outlet N Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall computer into docking device Docking device operating Docking device operating Remove computer reseat all internal parts and replace any damaged items in docking device Done Done Y Nonfunctioning docking device Replace the docking device ...

Page 43: ...ocking device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from optical drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connecti...

Page 44: ...drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 45: ... to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to bootable C prompt Boot from diskette drive Remove disc or diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Computer booted Done Y N...

Page 46: ...ding Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on disc or diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 47: ...or system files Try different diskette Replace the following components individually retesting after each replacement Diskette drive Nonsystem disk error OS loading Boot from another device Enable drive and cold boot computer Is diskette drive boot order correct Change boot priority using the Setup utility Go to Flowchart 2 17 Nonfunction ing Device Diskette drive enabled in the Setup utility Go t...

Page 48: ...and reboot computer Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup utility Done Reseat drive Y Y Y Y Y N N N N N Reset the computer Refer to Section 1 2 Resetting the Computer for instru...

Page 49: ...udio N Computer in docking device if applicable Internal audio Audio Done Undock Audio Done Turn up audio internally or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Y Y Y Y N N N Go to Flowchart 2 16 No Audio Part 2 Replace the docking device ...

Page 50: ... Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in computer if applicable Replace the following components individually retesting after each replacement Internal speakers Audio board if applicable ...

Page 51: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close computer plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 52: ...Keyboard operating properly Keyboard not operating properly External device works Replace system board Replace system board Connect computer to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable Y N Y N Done Done Keyboard operating properly ...

Page 53: ...t operating properly External device works Replace system board Replace system board Connect computer to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable Y N Y N Done Done Pointing device operating properly Pointing device operating properly ...

Page 54: ...dem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board Done N N N N Y Y Y Y Network or modem connection working Network or modem connection working ...

Page 55: ...ation ÄCAUTION If your computer is connected to a network it is recommended that you consult with your network administrator before installing any software updates especially system ROM updates The computer system ROM stores the BIOS software The BIOS initializes the operating system determines how the computer will interact with the hardware devices and provides for data transfer among hardware d...

Page 56: ...need to know the version of the system ROM currently installed ROM version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Microsoft Windows or by opening Computer Setup To use Computer Setup for displaying ROM information 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup m...

Page 57: ... a file named Readme txt A Readme txt file contains information regarding installing and troubleshooting the file The Readme txt files included with ROMPaqs are provided in English only Downloading a ROM Update ÄCAUTION To prevent damage to the computer or an unsuccessful installation download and install a ROM update only when the computer is connected to reliable external power using the AC adap...

Page 58: ...n the ROM version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the instructions on the screen to download your selection to the hard drive Make a note of the path to the location on your hard drive to which the ROM package will be downloaded You...

Page 59: ...llow the path you made a note of before you downloaded the update 3 Double click the file with an exe extension for example filename exe The ROM installation begins 4 Complete the installation by following the instructions on the screen After a message on the screen reports a successful installation you may delete the downloaded file from your hard drive Downloading Other Software To download and ...

Page 60: ...rer window click My Computer and then your hard drive designation The hard drive designation is typically Local Disk C Follow the path you made a note of earlier to the folder on your hard drive that contains the update 6 Open the folder and double click the file with an exe extension for example filename exe The installation begins 7 Complete the installation by following the instructions on the ...

Page 61: ...y partition When you install the software the Recovery Agent Partition Wizard guides you through the process of creating the recovery partition After the partition is created the computer restarts and creates the first snapshot After the snapshot is created the computer restarts making the snapshot available for recovery through Windows By default Local Recovery automatically takes snapshots of yo...

Page 62: ...e additional restore points to provide increased protection for your system files and settings It is recommended that you manually create restore points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally Restoring to any restore point does not affect your data files For example restoring your system software to an earlier state will n...

Page 63: ...ases the applications preloaded on your computer such as those available in the Software Setup utility can be reinstalled from your hard drive To access the Software Setup utility select Start All Programs Software Setup The application reinstallation process replaces corrupted system files within the application and reinstalls deleted system files within the application In most cases If the appli...

Page 64: ...ll applications from discs 1 Insert the disc into the optical drive If autorun is enabled an installation wizard opens If autorun is disabled select Start Run Enter x setup exe where x is your optical drive designation and then select OK 2 When the installation wizard opens follow the installation instructions on the screen 3 Restart the computer if prompted Repairing the Operating System To attem...

Page 65: ...pted press any key to start from the disc After a few minutes you may need to select your language and then the Setup Wizard opens On the Welcome to Setup page do not press R step 8 in this procedure until you have completed steps 6 and 7 6 Press enter to continue A licensing agreement page is displayed 7 Press f8 to accept the agreement and continue The Setup page is displayed 8 Press R to repair...

Page 66: ...not successfully repair the operating system you can reinstall it To reinstall the operating system During the reinstallation you may be prompted for your Product Key Your Product Key is provided on the Microsoft Certificate of Authenticity label on the bottom of the computer If your computer does not have an internal optical drive connect an optional external optical drive 1 Connect the computer ...

Page 67: ... the agreement and continue The Setup page is displayed 8 Press esc to continue installing a new copy of the operating system instead of repairing it 9 Press enter to set up the operating system 10 Press C to continue setup using this partition 11 Select Format the partition using the NTFS file system Quick and then press enter ÄFormatting this drive deletes all current files 12 Press F to format ...

Page 68: ...uded with the computer 1 While running Windows insert the Recovery disc into the optical drive 2 If you do not have autorun enabled a Select Start Run b Then type D SWSETUP APPINSTL SETUP EXE where D indicates the optical drive 3 Follow the on screen instructions for installing the drivers After the drivers are reinstalled you must reinstall any software you added to the computer Follow the instal...

Page 69: ...apter provides an illustrated parts breakdown and a reference for spare part numbers 4 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial Number Location ...

Page 70: ...4 2 Maintenance and Service Guide Illustrated Parts Catalog 4 2 Computer Major Components Computer Major Components ...

Page 71: ...um Brazil Czech Republic Denmark France French Canada Germany Greece Hungary Iceland International Israel Italy Japan Korea 378188 A41 378188 201 378188 221 378188 081 378188 051 378188 121 378188 041 378188 151 378188 211 378188 DD1 378188 021 378188 BB1 378188 061 378188 291 378188 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Tu...

Page 72: ...4 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 73: ...al paste Intel Pentium M 770 2 13 GHz Intel Pentium M 760 2 00 GHz Intel Pentium M 750 1 86 GHz Intel Pentium M 740 1 73 GHz Intel Pentium M 730 1 60 GHz 379806 001 379805 001 379804 001 379803 001 379802 001 Intel Celeron M 730 1 5 GHz 379801 001 9 TouchPad includes TouchPad cable 379798 001 10 Top cover 379796 001 11 Modem board 380774 001 and 379814 001 12 Memory modules PC2 3200 CL3 1024 MB 51...

Page 74: ...4 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 75: ... United States 373032 002 373032 291 373032 001 802 11a b g combination WLAN module for use in Europe Middle East Africa 802 11a b g combination WLAN Mini PCI communications module for use Japan 802 11a b g combination WLAN module for use internationally 802 11a b g combination WLAN module for use Japan 802 11a b g combination WLAN module for use in MOW 802 11a b g combination WLAN module for use ...

Page 76: ...4 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 77: ...strated Computer feet Base enclosure screw caps Display bezel rubber caps MultiBay II space saver 15 System boards include RJ 11 connector and cable Includes 64 MB of discrete video memory Includes 32 MB of discrete video memory Includes UMA video memory 382909 001 379790 001 379791 001 16 Serial connector module includes serial connector module cable 378227 001 17 Base enclosure 379797 001 MultiB...

Page 78: ...4 10 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 79: ...ble 367871 001 20 Audio boards include audio board cables For use with system boards with discrete video memory For use with system boards with UMA video memory 385498 001 379811 001 21 Battery packs 6 cell 4 8 AHr 6 cell 4 8 AHr 8 cell travel battery 372772 001 367457 001 367456 001 22 Hard drives include frame and connector 7200 rpm 60 GB 380950 001 5400 rpm 80 GB 60 GB 40 GB 379810 001 379809 0...

Page 80: ...4 12 Maintenance and Service Guide Illustrated Parts Catalog 4 3 Miscellaneous Plastics Kit ...

Page 81: ...are Part Number Miscellaneous Plastics Kit includes 379812 001 1 PC Card slot space saver 2 Speakers 3 RTC battery 4 Hard drive cover includes 2 captive screws 5 Memory module compartment cover includes 1 captive screw 6 Notebook feet 4 7 Base enclosure rubber screw caps 2 8 MultiBay II space saver Not illustrated Display bezel rubber caps ...

Page 82: ...4 14 Maintenance and Service Guide Illustrated Parts Catalog 4 4 Miscellaneous Cable Kit ...

Page 83: ...389013 001 1 LED board cable 2 Bluetooth module cable 3 RJ 11 connector module with cable 4 Audio board cables two one for use on models with system boards with discrete video memory one for use on models with system boards with UMA video memory 5 TouchPad cable 6 Serial connector module cable Not illustrated Speaker cable for use on models with system boards with discrete video memory ...

Page 84: ...are Part Information Item Description Spare Part Number 1 Hard drives include frame and connector 7200 rpm 60 GB 380950 001 5400 rpm 80 GB 60 GB 40 GB 379810 001 379809 001 379808 001 2 Optical drives include bezel 8X Max DVD ROM drive DVD RW R and CD RW Combo Drive DVD CD RW Combo Drive 373314 001 375557 001 373315 001 ...

Page 85: ...table Notebook Stand 372420 001 HP Advanced Docking Stand 374804 001 HP Docking Stand 374803 001 Docking Stand Miscellaneous Plastics Kit 380045 001 Carrying cases Nylon top load Nylon entry level 325815 001 and 325815 002 325814 001 External MultiBay II 367621 001 External MultiBay II USB cable and stand 367622 001 External MultiBay II power cable 367870 001 USB 1 1 diskette drive 359118 001 ...

Page 86: ...rance Germany Greece the Netherlands Norway Portugal Spain and Sweden 246959 021 Brazil 246959 201 Canada French Canada Latin America Taiwan Thailand and the United States 246959 001 Denmark 246959 081 Hong Kong and the United Kingdom 246959 031 Israel 246959 BB1 Italy 246959 061 Japan 246959 291 Korea 246959 AD1 Sweden 246959 AG1 Table 4 5 Miscellaneous Not Illustrated Spare Part Information Cont...

Page 87: ...ocket HM5 0 11 0 screw lock Phillips PM2 5 13 0 spring loaded screw Phillips PM2 5 4 0 screw Phillips PM2 0x8 0 shoulder screw Phillips PM2 0 8 0 screw Phillips PM2 0 7 0 screw Phillips PM2 0 4 0 screw Phillips PM2 0x3 0 screw Phillips PM1 5 8 0 screw Phillips PM1 5 3 0 screw Torx8 T8M2 0 8 0 screw Table 4 5 Miscellaneous Not Illustrated Spare Part Information Continued Description Spare Part Numb...

Page 88: ... 246959 021 Power cord for use in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 246959 031 Power cord for use in Hong Kong and the United Kingdom 246959 061 Power cord for use in Italy 246959 081 Power cord for use in Denmark 246959 201 Power cord for use in Brazil 246959 291 Power cord for use in Japan 246959 AD1 Power cord for use in Korea 246959 A...

Page 89: ...LAN module for use in the United States 373032 002 802 11b g combination WLAN module for use internationally 373032 291 802 11b g combination WLAN module for use Japan 373033 001 802 11a b g combination WLAN module for use in the United States 373033 002 802 11a b g combination WLAN module for use internationally 373033 291 802 11a b g combination WLAN module for use Japan 373119 001 256 MB memory...

Page 90: ...odule for use Japan 373901 001 802 11a b g High Band combination WLAN module 374803 001 HP Docking Station 374804 001 HP Advanced Docking Station 375557 001 DVD RW R and CD RW Combo Drive MultiBay II device 378188 001 Keyboard for use in the United States 378188 021 Keyboard for use internationally 378188 031 Keyboard for use in the United Kingdom 378188 041 Keyboard for use in Germany 378188 051 ...

Page 91: ...1 Keyboard for use in Turkey 378188 151 Keyboard for use in Greece 378188 161 Keyboard for use in Latin America 378188 171 Keyboard for use in Saudi Arabia 378188 201 Keyboard for use in Brazil 378188 211 Keyboard for use in Hungary 378188 221 Keyboard for use in Czech Republic 378188 231 Keyboard for use in Slovakia 378188 251 Keyboard for use in Russia 378188 281 Keyboard for use in Thailand 378...

Page 92: ...e 378233 001 Fan 379790 001 System board includes 32 MB of discrete video memory and RJ11 connector and cable 379791 001 System board includes UMA video memory and RJ11 connector and cable 379792 001 14 1 inch XGA TFT display assembly includes wireless antenna boards and cables 379793 001 14 1 inch SXGA TFT display assembly includes wireless antenna boards and cables 379794 001 Switch cover 379795...

Page 93: ...processor includes thermal paste 379804 001 Intel Pentium M 750 1 86 GHz processor includes thermal paste 379805 001 Intel Pentium M 760 2 00 GHz processor includes thermal paste 379806 001 Intel Pentium M 770 2 13 GHz processor includes thermal paste 379807 001 TPM security module 379808 001 5400 rpm 40 GB hard drive includes frame and connector 379809 001 5400 rpm 60 GB hard drive includes frame...

Page 94: ...cs Kit 380774 001 Modem board 380950 001 7200 rpm 60 GB hard drive includes frame and connector 381090 001 65 watt slim profile AC adapter 382909 001 System board includes 64 MB of discrete video memory and RJ11 connector and cable 382693 001 MultiBay II eject assembly 385498 001 Audio board for use with system boards with discrete video memory includes audio board cable 389013 001 Miscellaneous C...

Page 95: ...removal and replacement service 5 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver Torx T8 screwdriver 5 0 mm socket for system board locks Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool ...

Page 96: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 97: ... that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive ...

Page 98: ... cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughou...

Page 99: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 100: ...aterials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 5 7 Grounding Equipment and Methods Grounding equipment must ...

Page 101: ...ve the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor m...

Page 102: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 103: ... are 56 screws and screw locks in 12 different sizes that may need to be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw and screw lock sizes locations and usage ...

Page 104: ...uide Removal and Replacement Procedures 6 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number Location ...

Page 105: ...Removed 5 3 Preparing the Computer for Disassembly Battery pack 0 5 4 Hard Drive 2 loosened to remove the hard drive cover 1 loosened to remove the hard drive 6 to disassemble hard drive 5 5 Computer Feet 0 5 6 Bluetooth Board 0 5 7 MultiBay II Device 1 5 8 External Memory Module 1 loosened to remove the memory module compartment cover 5 9 Keyboard 3 5 10 Switch Cover 3 5 11 LED Board 5 5 12 TPM S...

Page 106: ...f a warning message install only a Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care 5 20 Display Assembly 6 5 21 Top Cover 11 5 22 Serial Connector Module 2 screw locks 5 23 Audio Boar...

Page 107: ...hut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord Battery Pack Spare Part Number Information 6 cell 4 4 AHr 6 cell 4 8 AHr 8 cell travel battery 372772 001 367457 001 367456 001 ...

Page 108: ... upside down with the rear panel toward you b Slide and hold the battery pack lock latch 1 to the right c Slide the battery pack release latch 2 to the right The battery pack disengages from the computer d Slide the battery pack 3 straight back and remove it Removing the Battery Pack Reverse the above procedure to install the battery pack ...

Page 109: ...de 6 7 6 4 Hard Drive 1 Prepare the computer for disassembly refer to Section 6 3 2 Position the computer with the right side toward you Hard Drive Spare Part Number Information 7200 rpm 60 GB 380950 001 5400 rpm 80 GB 60 GB 40 GB 379810 001 379809 001 379808 001 ...

Page 110: ...5 4 0 screws 1 that secure the hard drive cover to the computer 4 Lift the right side of the hard drive cover 2 and swing it to the left 5 Remove the hard drive cover The hard drive cover is included in the Miscellaneous Plastics Kit spare part number 379812 001 Removing the Hard Drive Cover ...

Page 111: ...oosen the PM2 5 13 0 spring loaded hard drive retention screw 1 b Grasp the mylar tab on the right side of the hard drive and slide the hard drive 2 to the left to disconnect it from the system board c Remove the hard drive 3 from the hard drive bay Removing the Hard Drive ...

Page 112: ... the two PM1 5 4 0 screws 2 that secure the hard drive frame to the hard drive e Lift the frame 3 straight up to remove if from the hard drive f Remove the hard drive connector 4 from the hard drive Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive ...

Page 113: ...Procedures Maintenance and Service Guide 6 11 6 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Miscellaneous Plastics Kit spare part number 379812 001 Replacing the Notebook Feet ...

Page 114: ...mputer with the front panel toward you 3 Slide the Bluetooth board 1 out of the clip in the hard drive compartment 4 Disconnect the Bluetooth board cable 2 from the board Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board Bluetooth Board Spare Part Number Information Bluetooth wireless board includes Bluetooth board cable 367871 001 ...

Page 115: ...e PM2 0 5 0 security screw 1 that secures the MultiBay II device to the computer 4 Gently press in on the left side of the device 2 to unlock it 5 Slide the device 3 from the computer Removing the MultiBay II Device Reverse the above procedure to install a MultiBay II device MultiBay II Device Spare Part Number Information 8X Max DVD ROM drive DVD RW R and CD RW Combo Drive DVD CD RW Combo Drive 3...

Page 116: ...screw 1 that secures the memory module compartment cover to the computer 4 Lift the right side of the cover 2 up and swing it to the left 5 Remove the memory module compartment cover The memory module compartment cover is included in the Miscellaneous Plastics Kit spare part number 379812 001 Removing the Memory Module Compartment Cover Memory Module Spare Part Number Information 1024 MB 512 MB 25...

Page 117: ... module The side of the memory module opposite the socket rises away from the computer 7 Slide the memory module 2 away from the socket at an angle 8 Remove the memory module Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module ...

Page 118: ...Iceland International Israel Italy Japan Korea 378188 A41 378188 201 378188 221 378188 081 378188 051 378188 121 378188 041 378188 151 378188 211 378188 DD1 378188 021 378188 BB1 378188 061 378188 291 378188 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 378188 161 378188 091 378188 131 378188 251...

Page 119: ...Removal and Replacement Procedures Maintenance and Service Guide 6 17 3 Remove the three T8M2 0 8 0 screws that secure the keyboard to the computer Removing the Keyboard Screws ...

Page 120: ...Open the computer as far as possible 6 Slide the four keyboard retention tabs 1 forward The tabs are located between the esc and f1 keys between the f4 and f5 keys between the f8 and f9 keys and between the f12 and delete keys 7 Lift the rear edge of the keyboard 2 and swing it forward until it rests on the palm rest Releasing the Keyboard ...

Page 121: ...cable is connected and disconnect the keyboard cable 2 from the system board 9 Release the ZIF connector 3 to which the pointing stick cable is connected and disconnect the pointing stick cable 4 from the system board Disconnecting the Keyboard and Pointing Stick Cables 10 Remove the keyboard Reverse the above procedure to install the keyboard ...

Page 122: ...9 3 Lift up the left and right hinge cover sections 1 of the switch cover to detach the cover from the computer 4 Swing the rear edge of the hinge cover 2 up and forward until the cover rests on the computer The LED board cable is now visible at the upper left edge of the computer Removing the Switch Cover Switch Cover Spare Part Number Information Switch cover 379794 001 ...

Page 123: ...ment Procedures Maintenance and Service Guide 6 21 5 Disconnect the LED board cable from the system board Disconnecting the LED Board Cable 6 Remove the switch cover Reverse the above procedure to install the switch cover ...

Page 124: ...ard Section 6 9 3 Remove the switch cover Section 6 10 4 Turn the switch cover upside down 5 Remove five PM2 0 3 0 screws 1 that secure the LED board to the switch cover 6 Remove the LED board 2 Removing the LED Board Reverse the above procedure to install the LED board LED Board Spare Part Number Information LED board includes LED board cable 379795 001 ...

Page 125: ...ch cover Section 6 10 4 Remove the PM1 5 3 0 screw 1 that secures the TPM security module to the computer 5 Lift up on the right side of the module 2 to disconnect it from the system board Removing the TPM Security Module 6 Remove the TPM security module Reverse the above procedure to install the TPM security module TPM Security Module Spare Part Number Information TPM security module 379807 001 ...

Page 126: ...assembly Section 6 3 2 Release the keyboard Section 6 9 3 Disconnect the fan cable 1 from the system board 4 Loosen the two PM2 0 7 0 screws 2 that secure the fan to the computer 5 Remove the fan 3 Removing the Fan Reverse the above procedure to install the fan Fan Spare Part Number Information Fan 378233 001 ...

Page 127: ...omputer for disassembly Section 6 3 2 Release the keyboard Section 6 9 3 Remove the fan Section 6 13 4 Loosen the four PM2 0 8 0 shoulder screws that secure the heat sink to the computer Loosening the Heat Sink Screws Heat Sink Spare Part Number Information Heat sink includes thermal paste 379799 001 ...

Page 128: ... to disengage it from the processor 6 Slide the heat sink 2 up and to the right to remove it Due to the adhesive quality of the thermal paste located between the heat sink and processor it may be necessary to move the heat sink from side to side to detach the heat sink from the processor Removing the Heat Sink ...

Page 129: ...al paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed Thermal paste is included with all heat sink and processor spare part kits Replacing the Thermal Paste Reverse the above procedure to install the heat sink ...

Page 130: ...Remove the fan Section 6 13 4 Remove the heat sink Section 6 14 Processor Spare Part Number Information Processors include thermal paste Intel Pentium M 770 2 13 GHz Intel Pentium M 760 2 00 GHz Intel Pentium M 750 1 86 GHz Intel Pentium M 740 1 73 GHz Intel Pentium M 730 1 60 GHz 379806 001 379805 001 379804 001 379803 001 379802 001 Intel Celeron M 730 1 5 GHz 379801 001 ...

Page 131: ...ocessor locking screw 1 one quarter turn counterclockwise until you hear a click 6 Lift the processor 2 straight up and remove it The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 132: ...e two PM2 0 3 0 screws 1 that secure the modem board to the computer 4 Lift the left side of the modem board 2 to disconnect it from the system board 5 Disconnect the modem cable 3 from the modem board 6 Remove the modem board Removing the Modem Board Reverse the above procedure to install the modem board Modem Board Spare Part Number Information Modem board 380774 001 and 379814 001 ...

Page 133: ...ory module The side of the memory module opposite the socket rises away from the computer 4 Slide the memory module 2 away from the socket at an angle 5 Remove the memory module Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Removing the Internal Memory Module Reverse the above procedure to install a memory module Memory Module Spare Part...

Page 134: ... 3 2 Remove the keyboard Section 6 9 3 Press down on the section of the top cover 1 to the left of the metal tab next to the TouchPad 4 Lift up on the metal tab 2 on the TouchPad until the TouchPad disengages from the top cover Releasing the TouchPad TouchPad Spare Part Number Information TouchPad includes TouchPad cable 379798 001 ...

Page 135: ...and Service Guide 6 33 5 Swing the TouchPad 1 up and to the left until it rests on the palm rest 6 Disconnect the TouchPad cable 2 from the system board Removing the TouchPad 7 Remove the TouchPad Reverse the above procedure to install the TouchPad ...

Page 136: ...802 11b g combination WLAN module for use in the United States 373032 002 373032 291 373032 001 802 11a b g combination WLAN module for use in Europe Middle East and Africa 802 11a b g combination WLAN Mini PCI communications module for use Japan 802 11a b g combination WLAN module for use internationally 802 11a b g combination WLAN module for use Japan 802 11a b g combination WLAN module for use...

Page 137: ... tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications module The side of the Mini PCI communications module opposite the socket rises away from the computer 6 Remove the Mini PCI communications module by pulling the module away from the socket at a 45 degree angle 3 Mini PCI communications modules are designed with a notch 4 to prevent incorrect installation into the M...

Page 138: ...ireless antenna cables 1 from the Mini PCI communications module 3 Remove the wireless antenna cables from the Mini PCI compartment and the top cover clips 2 and 3 4 Disconnect the display cable 4 from the system board 5 Remove the two PM2 0 4 0 screws 5 that secure the display assembly to the computer Disconnecting the Display Cable and Removing the Display Screws Display Assembly Spare Part Numb...

Page 139: ...on the computer with the rear panel toward you 7 Remove the four T8M2 0 8 0 screws 1 that secure the display assembly to the computer 8 Lift the display assembly straight up and remove it 2 Removing the Display Assembly Reverse the above procedure to install the display assembly ...

Page 140: ...isassembly Section 6 3 and remove the following components a Hard drive Section 6 4 b Keyboard Section 6 9 c Switch cover Section 6 10 d TouchPad Section 6 18 e Display assembly Section 6 20 2 Turn the computer upside down with the front panel toward you Top Cover Spare Part Number Information Top cover 379796 001 ...

Page 141: ...ide 6 39 3 Remove the following 1 Two rubber screw covers The rubber screw covers are included in the Miscellaneous Plastics Kit spare part number 379812 001 2 Ten T8M2 0 8 0 screws 3 Two PM2 0 3 0 screws in the hard drive bay Removing the Top Cover Screws Part 1 ...

Page 142: ...nt Procedures 4 Turn the computer right side up with the front panel toward you 5 Disconnect the Bluetooth board cable 1 from the system board 6 Remove the two PM2 0 4 0 screws 2 that secure the top cover to the computer Removing the Top Cover Screws Part 2 ...

Page 143: ...rvice Guide 6 41 7 Lift the rear edge of the top cover 1 until it disengages from the left and right sides of the base enclosure 8 Lift the top cover 2 straight up and remove it Releasing the Top Cover Reverse the above procedure to install the top cover ...

Page 144: ...bly Section 6 3 and remove the following components a Hard drive Section 6 4 b Keyboard Section 6 9 c Switch cover Section 6 10 d TouchPad Section 6 18 e Display assembly Section 6 20 f Top cover Section 6 21 Serial Connector Module Spare Part Number Information Serial connector module includes serial connector module cable 378227 001 ...

Page 145: ... the serial connector module cable 1 from the system board 4 Remove the two HM5 0 11 0 screw locks 2 that secure the serial connector module to the base enclosure 5 Remove the serial connector module 3 from the base enclosure Removing the Serial Connector Module and Cable Reverse the above procedure to install the serial connector module ...

Page 146: ... the following components a Hard drive Section 6 4 b Keyboard Section 6 9 c Switch cover Section 6 10 d TouchPad Section 6 18 e Display assembly Section 6 20 f Top cover Section 6 21 Audio Board Spare Part Number Information For use with system boards with discrete video memory For use with system boards with UMA video memory 385498 001 379811 001 ...

Page 147: ...Removal and Replacement Procedures Maintenance and Service Guide 6 45 2 Disconnect the audio board cable from the system board Disconnecting the Audio Board Cable ...

Page 148: ...rvice Guide Removal and Replacement Procedures 3 Flex the right side of the base enclosure 1 outward until the USB connectors 2 and audio connectors 3 are clear of the openings in the base enclosure Releasing the Audio Board ...

Page 149: ...nt Procedures Maintenance and Service Guide 6 47 4 Lift the right side of the audio board 1 and then lift the board 2 out of the base enclosure Removing the Audio Board Reverse the above procedure to install the audio board ...

Page 150: ...ini PCI communications module Section 6 19 1 Prepare the computer for disassembly Section 6 3 and remove the following components a Hard drive Section 6 4 b Bluetooth board Section 6 6 c MultiBay II device Section 6 7 d Keyboard Section 6 9 e Switch cover Section 6 10 f Fan Section 6 13 g Heat sink Section 6 14 h TouchPad Section 6 18 i Display assembly Section 6 20 j Top cover Section 6 21 System...

Page 151: ...cedures Maintenance and Service Guide 6 49 2 Disconnect the speaker cable from the system board 1 3 Remove the speaker 2 The speaker is included in the Miscellaneous Plastics Kit spare part number 379812 001 Removing the Speaker ...

Page 152: ...r with the left side toward you 5 Disconnect the RJ 11 cable 1 from the system board 6 Remove the RJ 11 connector 2 from the clip in the base enclosure The RJ 11 connector and cable is included in the Miscellaneous Cables Kit spare part number 389013 001 Removing the RJ 11 Connector and Cable ...

Page 153: ...nect the RTC battery cable 1 from the system board 8 Remove the RTC battery 2 from the clip in the top cover The RTC battery is included in the Miscellaneous Plastics Kit spare part number 379812 001 Removing the RTC Battery 9 Position the computer with the rear panel toward you ...

Page 154: ...6 52 Maintenance and Service Guide Removal and Replacement Procedures 10 Remove the two HM5 0 11 0 screw locks on each side of the external monitor connector Removing the System Board Screw Locks ...

Page 155: ... front toward you 12 Disconnect the following cables from the system board 1 Audio board cables 2 Serial connector cable 3 RTC battery cable 13 Remove the four T8M2 0 8 0 screws 4 that secure the system board to the base enclosure Disconnecting the System Board Cables and Removing the System Board Screws ...

Page 156: ...14 Lift the front edge of the system board 1 until the right rear corner is clear of the MultiBay II device shield 2 15 Slide the system board 3 forward and remove it Removing the System Board Screws and Screw Locks Reverse the above procedures to install the system board ...

Page 157: ...o 3 35 cm 31 5 cm 25 7 cm 1 04 to 1 32 in 12 40 in 10 12 in Weight Notebook with 14 1 inch display MultiBay II device and 6 cell battery pack 2 4 kg 5 29 lb Input Power Operating voltage Operating current 18 5 V dc 3 5 A 65 W 3 5 A Temperature Operating not writing to optical disc Operating writing to optical disc Nonoperating 0 C to 35 C 5 C to 35 C 20 C to 60 C 32 F to 95 F 41 F to 95 F 4 F to 1...

Page 158: ...to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this r...

Page 159: ... cm 35 8 cm 11 2 in 8 4 in 14 1 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical7 Pixel resolution Pitch Format Configuration 0 197 0 197 mm 1680 1050 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 35 horizontal 15 35 vertical typical ...

Page 160: ... cm 35 8 cm 11 2 in 8 4 in 14 1 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 279 0 279 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 20 40 vertical typical ...

Page 161: ...00 MB sec ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 156 301 488 117 210 240 117 210 240 78 140 160 Disk rotational speed 5400 rpm 7200 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for de...

Page 162: ... Ion Battery Pack Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 0 34 kg 0 79 in 3 70 in 5 28 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 4 4 Ah 48 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 163: ...59 in Disk diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in Disk thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random Full stroke 100 ms 175 ms 125 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 15...

Page 164: ... DVD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW Center hole diameter 1 5 cm 0 59 in Disk diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 165: ...ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 7 7 DVD RW R and CD RW Combo Drive Continued ...

Page 166: ...VD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW Center hole diameter 1 5 cm 0 59 in Disk diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 167: ...25 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 7 8 24X DVD CD RW Combo Drive Continued ...

Page 168: ... System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 169: ... Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controlle...

Page 170: ...ller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Table 7 10 System Interrupts Continued...

Page 171: ... controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 172: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 7 11 System I O Addresses Continued ...

Page 173: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 7 11 S...

Page 174: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 175: ...Maintenance and Service Guide A 1 A Connector Pin Assignments Table A 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 176: ... Service Guide Connector Pin Assignments Table A 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 177: ...ents Maintenance and Service Guide A 3 Table A 4 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground ...

Page 178: ...ble A 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 179: ...able A 6 S Video Out Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground Table A 7 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused ...

Page 180: ...and Service Guide Connector Pin Assignments 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused Table A 7 RJ 45 Network Table A 8 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 181: ...computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used ...

Page 182: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 183: ...oupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and re...

Page 184: ...ler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fi...

Page 185: ...mputer All screws and screw locks listed in this appendix are available in the Screw Kit spare part number 379813 001 Phillips PM1 5 4 0 Screw Locations Table C 1 Phillips 1 5 4 0 Screw Continued Color Qty Length Thread Head Width Black 5 4 0 mm 1 5 mm 4 5 mm Where used 2 screws that secure the hard drive frame to the hard drive documented in Section 6 4 mm ...

Page 186: ...5 4 0 Screw Locations Table C 1 Phillips PM1 5 4 0 Screw Color Qty Length Thread Head Width Black 5 4 0 mm 1 5 mm 4 5 mm Where used 2 screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 6 4 mm ...

Page 187: ... Location Table C 1 Phillips 1 5 4 0 Screw Continued Color Qty Length Thread Head Width Black 5 4 0 mm 1 5 mm 4 5 mm Where used One screw that secures the memory module compartment cover to the computer screw is secured to the cover by a C clip documented in Section 6 8 mm ...

Page 188: ... Table C 2 Phillips PM2 5 13 0 Spring loaded Hard Drive Retention Screw Color Qty Length Thread Head Width Black 1 13 0 mm 2 5 mm 5 5 mm Where used One screw that secures the hard drive to the computer screw is captured on the hard drive frame by a C clip documented in Section 6 4 mm ...

Page 189: ...hillips PM2 5 4 0 Shoulder Screw Locations Table C 3 Phillips PM2 5 4 0 Shoulder Screw Color Qty Length Thread Head Width Silver 4 4 0 mm 2 5 mm 4 0 mm Where used 4 screws that secure the hard drive frame to the hard drive documented in Section 6 4 mm ...

Page 190: ...Listing Phillips PM2 0 5 0 Screw Location Table C 4 Phillips PM2 0 5 0 Screw Color Qty Length Thread Head Width Black 3 5 0 mm 2 0 mm 4 5 mm Where used One screw that secures the MultiBay II device to the computer documented in Section 6 7 mm ...

Page 191: ...C 7 Phillips PM2 0 5 0 Screw Locations Table C 4 Phillips PM2 0 5 0 Screw Continued Color Qty Length Thread Head Width Black 3 5 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the display assembly to the computer documented in Section 6 20 mm ...

Page 192: ...Screw Listing Torx 8 T8M2 0 8 0 Screw Locations Table C 5 Torx8 T8M2 0 8 0 Screw Color Qty Length Thread Head Width Black 21 8 0 mm 2 0 mm 4 0 mm Where used 3 screws that secure the keyboard to the computer documented in Section 6 9 mm ...

Page 193: ... C 9 Torx 8 T8M2 0 8 0 Screw Locations Table C 5 Torx8 T8M2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 21 8 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the display assembly to the computer documented in Section 6 20 mm ...

Page 194: ...Listing Torx 8 T8M2 0 8 0 Screw Locations Table C 5 Torx8 T8M2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 21 8 0 mm 2 0 mm 4 0 mm Where used 10 screws that secure the top cover to the computer documented in Section 6 21 mm ...

Page 195: ...e C 11 Torx 8 T8M2 0 8 0 Screw Locations Table C 5 Torx8 T8M2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 21 8 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the system board to the computer documented in Section 6 24 mm ...

Page 196: ...w Listing Phillips PM2 0 3 0 Screw Locations Table C 6 Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Silver 7 2 0 mm 3 0 mm 4 0 mm Where used 5 screws that secure the LED board to the switch cover documented in Section 6 11 mm ...

Page 197: ...lips PM2 0 3 0 Screw Locations Table C 6 Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Silver 7 2 0 mm 3 0 mm 4 0 mm Where used 2 screws that secure the top cover to the computer in the hard drive bay documented in Section 6 21 mm ...

Page 198: ...rew Listing Phillips PM2 0 3 0 Screw Locations Table C 7 Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Black 2 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the modem board to the computer documented in Section 6 16 mm ...

Page 199: ...ide C 15 Phillips 1 5 3 0 Screw Location Table C 8 Phillips 1 5 3 0 Screw Color Qty Length Thread Head Width Black 1 3 0 mm 1 5 mm 2 25 mm Where used One screw that secures the TPM security module to the computer documented in Section 6 12 mm ...

Page 200: ...2 0 7 0 Screw Locations Table C 9 Phillips PM2 0 7 0 Screw Color Qty Length Thread Head Width Silver 2 7 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the fan to the computer screws are captured on the fan assembly by an O clip documented in Section 6 13 mm ...

Page 201: ...oulder Screw Locations Table C 10 Phillips PM2 0x8 0 Shoulder Screw Color Qty Length Thread Head Width Silver 4 8 0 mm 2 0 mm 5 0 mm Where used 4 screws that secure the heat sink to the computer screws are captured on the heat sink by C clips documented in Section 6 14 mm ...

Page 202: ...rew Listing Phillips PM2 0 4 0 Screw Locations Table C 11 Phillips PM2 0 4 0 Screw Color Qty Length Thread Head Width Black 2 4 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the top cover to the computer documented in Section 6 21 mm ...

Page 203: ...cket HM5 0 11 0 Screw Lock Locations Table C 12 Hex Socket HM5 0 11 0 Screw Lock Color Qty Length Thread Head Width Silver 4 11 0 mm 2 5 mm 5 0 mm Where used 2 screw locks that secure the serial connector module to the computer documented in Section 6 22 mm ...

Page 204: ...cket HM5 0 11 0 Screw Lock Locations Table C 12 Hex Socket HM5 0 11 0 Screw Lock Continued Color Qty Length Thread Head Width Silver 4 11 0 mm 2 5 mm 5 0 mm Where used 2 screw locks that secure the system board to the computer documented in Section 6 24 mm ...

Page 205: ... only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the backlight of the display assembly and may require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For di...

Page 206: ...assembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another ...

Page 207: ...ance and Service Guide D 3 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly Removing the Display Bezel Screw Covers and Screws ...

Page 208: ... Component Recycling 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Removing the Display Bezel ...

Page 209: ...Display Component Recycling Maintenance and Service Guide D 5 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Removing the Display Inverter ...

Page 210: ...vice Guide Display Component Recycling 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure Removing the Display Panel Assembly ...

Page 211: ...ponent Recycling Maintenance and Service Guide D 7 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Removing the Display Panel Frame Screws ...

Page 212: ...uide Display Component Recycling 9 Use a sharp edged tool to cut the tape 1 that secures the side of the display panel to the display panel frame 10 Remove the display panel frame 2 from the display panel Removing the Display Frame ...

Page 213: ...ntenance and Service Guide D 9 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it forward 13 Remove the backlight cover Removing the Backlight Cover ...

Page 214: ... 10 Maintenance and Service Guide Display Component Recycling 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Releasing the Backlight Cables ...

Page 215: ...Display Component Recycling Maintenance and Service Guide D 11 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel Removing the Backlight Frame ...

Page 216: ...ycling ÅWARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight ...

Page 217: ...nnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Remove the tape 4 that secures the LCD panel to the display rear panel Releasing the LCD Panel ...

Page 218: ...D 14 Maintenance and Service Guide Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the display backlight and LCD panel ...

Page 219: ...o in jack location 1 9 pin assignments A 2 audio out jack location 1 9 pin assignments A 1 B base enclosure rubber screw caps 4 13 base enclosure spare part number 4 9 4 25 battery bay 1 21 battery light 1 7 battery locking latch 1 21 battery pack removal 6 6 spare part numbers 4 11 4 21 specifications 7 6 battery release latch 1 21 BIOS information displaying 3 1 Bluetooth board removal 6 12 spar...

Page 220: ...twork A 5 serial A 3 S Video out A 5 UniversalSerialBus USB A 2 connectors service considerations 5 2 D data safeguarding 3 7 design overview 1 22 disassembly sequence chart 6 3 diskette drive OS loading problems 2 19 precautions 5 3 display assembly removal 6 36 spare part numbers 4 3 4 24 6 36 specifications 7 3 7 4 display release button 1 7 display switch 1 17 docking connector 1 21 docking de...

Page 221: ...17 F f1 to f12 keys 1 15 family identifying computer 3 2 fan removal 6 24 spare part number 4 5 4 24 6 24 features 1 2 feet illustrated 4 13 locations 6 11 flowcharts troubleshooting no audio 2 21 2 22 no network modem connection 2 26 no OS loading 2 15 no OS loading from diskette drive 2 19 no OS loading from hard drive 2 16 2 17 2 18 no OS loading from optical drive 2 20 no power 2 8 2 10 2 11 n...

Page 222: ...part numbers 4 3 4 22 4 23 4 24 6 16 troubleshooting 2 24 keyboard components 1 12 1 14 L LED board removal 6 22 spare part number 4 3 4 24 6 22 LED board cable 4 15 left side components 1 10 M mass storage devices spare part numbers 4 16 memory map specifications 7 18 memory module removal 6 14 6 31 spare part numbers 4 5 4 21 6 14 6 31 memory module compartment 1 21 memory module compartment cov...

Page 223: ...k jack location 1 10 pin assignments A 5 network troubleshooting 2 26 nonfunctioning device troubleshooting 2 14 2 23 num lock key 1 15 num lock light 1 17 O operating system System Restore 3 6 Windows reinstalling or repairing 3 14 Operating System disc 3 6 3 10 3 12 optical drive OS loading problems 2 20 precautions 5 3 removal 6 13 spare part numbers 4 9 4 16 6 13 specifications 7 7 7 10 P pack...

Page 224: ...0 RJ 11 jack location 1 10 pin assignments A 6 RJ 45 jack location 1 10 pin assignments A 5 ROM downloading and installing 3 3 findingversioninformation 3 1 obtaining updates 3 1 ROMPaq 3 3 RTC battery illustrated 4 13 removal 6 51 S Screw Kit contents C 1 spare part number 4 19 4 26 C 1 screw listing C 1 D 1 SD Memory Card slot 1 11 security cable slot 1 10 serial connector module removal 6 42 sp...

Page 225: ...tem board removal 6 48 spare part numbers 4 9 4 24 4 26 6 48 system DMA 7 12 system memory map 7 18 system recovery 3 6 System Restore 3 8 system ROM downloading and installing 3 3 T tools required 5 1 top components 1 16 1 18 top cover removal 6 38 spare part number 4 5 4 24 6 38 TouchPad location 1 19 removal 6 32 spare part number 4 5 4 25 6 32 TouchPad left right buttons 1 19 TouchPad scroll z...

Page 226: ...rial Bus USB diskette drive spare part number 4 17 4 21 Universal Serial Bus USB port location 1 9 1 11 pin assignments A 2 V vents 1 21 video troubleshooting 2 12 volume buttons 1 17 1 19 W Windows applications key 1 15 Windows logo key 1 15 wireless button 1 17 wireless light 1 6 1 17 workstation precautions 5 6 ...

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HP Compaq nc6220 - Notebook PC, Maintenance And Service Manual

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