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Service Manual UK

Whirlpool UK Appliances

English

INSTALLATION

Unpacking

1.

Unpack the washing machine and check whether the it has been damaged during transport.
If this is the case, do not install it and contact the retailer.

2.

Remove the four (on Polish built models) protective screws (transit bolts) and the rubber washer 
with the respective spacer, situated on the rear of the appliance (see Figures below).

3.

Fit the blanking plugs provided into the holes vacated by the bolts.

4.

Use the plug provided to seal the holes where the mains plug was housed (if supplied), situated 
on the lower right hand side on the rear of the appliance.

5.

Keep all the removed parts as they will be required again if the washing machine needs to be 
moved to another location.

Levelling

1.

Install the washing machine on a flat sturdy floor, without resting it up against walls, cabinets etc.

2.

Compensate for any unevenness by tightening or loosening the adjustable front feet. The angle of 
inclination, measured according to the worktop must not exceed 2°.
Levelling the appliance correctly will provide it with stability and avoid vibrations, noise and shifting 
during operation. If it is placed on a fitted or loose carpet, adjust the feet in such a way as to allow 
enough room for ventilation underneath the appliance.

continued....

This raised part is attached to the polystyrene base 
and should have been removed when unpacking.

Remove 4 transit bolts.

Summary of Contents for WMSAQG621GUK

Page 1: ...gh PE2 9JB Registered in London 106725 Service Information WASHING MACHINES BIG DIGIT Models Comm Covered Code WMSAQG621PUK 86244 WMSAQG621GUK 86245 5407924 Issue 1 June 2016 SM031322 C00383294 Change...

Page 2: ...shwashers Food Centres etc checks must be made for leaks from seals gaskets and pipe work and rectification carried out where necessary 7 It can be dangerous to attempt DIY repairs maintenance on comp...

Page 3: ...del Number Definition 4 Specifications 5 7 Error Codes Possible Causes 8 Fault Codes 9 11 Dismantling Instructions Safety Notes 12 14 Controls Options Programmes Detergent Laundry 15 22 Power Module C...

Page 4: ...Sub Brand Display Type Capacity Spin Speed rpm Energy Efficiency Colour WM Washing Machine S Slim AQ Aquarius L LED F Digit G Big Digit D LCD B LED 2 Knob 6 6 kg 7 7 kg 8 8 kg 9 9 kg 10 10 kg 2 1200 4...

Page 5: ...1 47 20 C 7 Split Field 0 66 20 C 7 Tacho 115 4 20 C 7 Weight 5 2 Kg Wash Motor Alternative ACC 52 Stack Aluminium windings Field Coil 2 22 20 C 7 Armature 1 37 20 C 7 Split Field 0 68 20 C 7 Tacho 1...

Page 6: ...6 of 31 Service Manual UK Whirlpool UK Appliances English WMSAQG621PUK...

Page 7: ...7 of 31 Whirlpool UK Appliances Service Manual UK English WMSAQG621GUK...

Page 8: ...k pump and switch F06 N A F07 Heater relay stuck Check heater and module connections F08 Heater relay stuck Check pressure switch heater and module connections F09 Setup error Check Eeprom F10 Pressur...

Page 9: ...ommutator or J010 Three phase pins 3 and 4 for continuity of the wash heating element 1700 watt 230 volt which must be 30 Ohm 10 Otherwise renew heating element Check for water leaks that may affect c...

Page 10: ...nce should be at least 2 MOhm Renew heating element Renew PCB Disconnect appliance for 2 minutes Check that correct operation has been restored by starting the Autotest routine Reprogram Main PCB Rene...

Page 11: ...ryer heating element Replace the damaged solenoid valve Replace the main PCB Check for 220 V power at the lock Check the connectors Check continuity of wiring Replace PCB Disconnect appliance for 2 mi...

Page 12: ...clips holding console to cabinet gently ease control panel upwards to disengage lugs from the front panel 5 Disconnect the wiring and lift clear Note When refitting ensure the control panel is screwe...

Page 13: ...C00560114 560114 remove the pulley fixing screw and ease pulley away from the shaft K Mains Suppressor 1 Remove the top cover A 2 Remove the screw securing the suppressor and mains cable unit to the c...

Page 14: ...comes as a complete unit therefore the bearings cannot be replaced A new drum tank assembly will need to be fitted if the bearings have failed R Door Seal Retainer to Outer Case 1 The door seal is fi...

Page 15: ...l be heard followed by a CLUNK from the door lock Solenoid as it locks the door at this stage the door locked indicator symbol will light TO STOP OR CHANGE A PROGRAMME Press the ON OFF button for appr...

Page 16: ...he corresponding button allows you to view the maximum spin speed and temperature values attained by the machine during the set wash cycle or the values selected most recently if these are compatible...

Page 17: ...not compatible with the set wash cycle the indicator light will flash and the option will not be activated If the selected option is not compatible with a previously selected one the indicator light c...

Page 18: ...nsity Select the wash programme the cycle will be automatically set to Normal as optimised for garments with an average level of soil this setting is not applicable to the Wool cycle which is automati...

Page 19: ...VEXYVI SJ J SY WIPIGX TVSKVEQQI ERH I GPYHI XLI WTMR G GPI XLI QEGLMRI MPP HVEMR SRP 8LI PIRKXL SJ G GPI WLS R SR XLI HMWTPE SV MR XLMW FSSOPIX MW ER IWXMQEXMSR SRP ERH MW GEPGYPEXIH EWWYQMRK WXERHEVH...

Page 20: ...gent Pre treatment with special additives is recommended if there are obstinate stains Whites Use this cycle 2 to wash white clothes The programme is designed to maintain the brightness of white cloth...

Page 21: ...ed that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine M1128 Delicates Use programme 14 to wash very delicate g...

Page 22: ...commend small and large garments are mixed in the load Out of Balance Protection The machine has an inbuilt feature to prevent spinning with an unbalanced load A calculation via the motor tacho and co...

Page 23: ...23 of 31 Whirlpool UK Appliances Service Manual UK English POWER MODULE CONNECTIONS J005 J010 J006 AUTO TEST SOCKET J009 J004 J001 J007...

Page 24: ...3 2 1 7 6 4 3 2 1 4 5 6a 6a 6a 6a 6a M T C OMUNE 1 3 16 11 14 1 12 OVE R F LOW W 4 5 3 4 10A 10A R R R T F UI 3 2 1 4 1 2 2 1 2 1 Lav 1 2 6 8 5 5 P IE NO 5 4 5 j001 j001 j006 j005 j009 j004 j004 j0 Co...

Page 25: ...1250 rosso 0 35 X 1250 rosso 0 35 X 1250 rosso 0 35 X 1250 1J15 2J15 3J15 4J15 5J15 rosso 0 35 X 1250 3 2 4 5 1 J010 Display Comunicazione celeste 0 35 X 1050 J006 celeste 0 35 X 1050 3 2 4 5 1 3 2 1...

Page 26: ...h are not applicable to certain markets Types of programming 1 Handheld Terminal Not UK 2 Emit Memwriter UK Indesit Service Engineers 3 Smart Reader and Smart Card certain areas of UK market see photo...

Page 27: ...ns similar to those currently fitted into the SmartCard Reader NOTE The USB Hardware Key also supports a low voltage connection point which allows an external power supply to be connected to the Hardw...

Page 28: ...e rear of the appliance 5 Keep all the removed parts as they will be required again if the washing machine needs to be moved to another location Levelling 1 Install the washing machine on a flat sturd...

Page 29: ...se end cap Connect the other end of the water inlet hose to the washing machine screwing it onto the cold water inlet situated on the top right hand rear of the appliance see illustration Screw the in...

Page 30: ...See Fig 1 Electrical Connections Before plugging the appliance into the mains socket make sure that the socket is earthed and in compliance with the applicable law the supply voltage is included withi...

Page 31: ...parts that must be run with no load in the drum To help the wash cycle you may want to use either the detergent i e a quantity 10 the quantity specified for lightly soiled garments or special additiv...

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