Customer Service
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
13
PERFORMANCE
Possible Causes
What To Do
Colored spots
Incorrect use of fabric
•
Check fabric softener package for instructions and
softener
follow directions for using dispenser.
•
Pretreat stain and rewash.
Dye transfer
•
Sort whites or lightly colored items from dark colors.
Grayed or yellowed
Not enough detergent
•
Use more detergent (especially with larger loads).
Hard water
•
Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
•
Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
Washer is overloaded
•
Select load size to match clothes load.
Detergent is not
•
Add detergent as wash basket fills with water before
dissolving
you load clothes.
Dye transfer
•
Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Lint or residue on
Clothes are air or line dried
•
If you do not dry your clothes with a clothes dryer,
clothes
your clothes may retain more lint.
Incorrect sorting
•
Separate lint producers from lint collectors.
Washing too long
•
Wash small loads for a shorter time than larger loads.
Detergent not dissolving
•
Add detergent as wash basket fills with water, before you
load clothes.
•
Try a liquid detergent.
•
Use warmer water temperature.
Overloading
•
Load clothes no higher than the top row of holes in the
washer tub.
•
Make sure load size selector matches clothes load size.
Incorrect use of fabric softener
•
Check fabric softener package for instructions and
follow directions for using dispenser.
OPERATION
Possible Causes
What To Do
Washer pauses in cycle
The washer normally pauses
between washing steps
Washer won’t operate
Washer is unplugged
•
Make sure cord is plugged securely into a working outlet.
Water supply is turned off
•
Turn both hot and cold faucets fully on.
Controls are not set
•
Check controls and make sure Cycle knob is pulled out
properly
to
ON
position.
Lid is open – safety feature
•
Close lid and reset cycle, to the beginning if necessary.
prevents agitation and spinning
when lid is up
Circuit breaker/fuse is
•
Check house circuit breakers/fuses. Replace fuses or
tripped/blown
reset breaker. Washer should have separate outlet.
