Customer Service
Troubleshooting T
ips
Operating Instructions
Safety Instructions
11
Problem
Possible Causes
What To Do
Pilling
Result of normal wear on
•
While this is not caused by the washer, you can slow the
poly-cotton blends and
pilling process by washing garments inside out.
fuzzy fabrics
Grayed or yellowed
Not enough detergent
•
Use more detergent (especially with larger loads).
Hard water
•
Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
•
Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
Washer is overloaded
•
Select load size to match clothes load.
Detergent is not
•
Add detergent as wash basket fills with water before you
dissolving
load clothes.
Dye transfer
•
Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Washer is noisy
Washer is uneven
•
Make sure washer is level and firm to the floor.
Washer load is
•
Push the Cycle knob in to stop the washer, open the lid
unbalanced
and redistribute the load evenly. Close the lid and restart.
Washer pauses in cycle
The washer normally pauses
between washing steps
Clothes too wet
Incorrect cycle selected
•
Make sure the cycle selected matches the load you are
washing.
clothes
