THANK YOU FOR BUYING A HOTPOINT PRODUCT.
In order to receive a more complete assistance, please
register your product on
www.hotpoint.eu/register
Policies, standard documentation, ordering of spare parts and additional product information can be
found by:
• Visiting our website
docs.hotpoint.eu
and
parts-selfservice.whirlpool.com
• Using QR Code
• Alternatively,
contact our After-sales Service
(See phone number in the warranty booklet). When
contacting our After-sales Service, please state the codes provided on your product’s identifi cation plate.
EN
Quick guide
Before using the appliance carefully read the Safety
Instructions.
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10/2021
19516191800
TROUBLESHOOTING
Before contacting the After-sales Service, refer to the table below. Often the malfunctions are minor and can be solved in a few
minutes.
Malfunction
Possible cause
Solution
The tumble
dryer does not
turn on.
The plug is not inserted into the socket.
Insert the plug into the socket.
The plug is faulty.
Try to plug another appliance in the same socket. Do not use connecting
electrical devices to the socket, such as adapters or extensions.
A power failure occurred.
Wait for the power supply to be restored and switch the fuse on again if
necessary.
The tumble
dryer does not
start.
The door has not been closed properly.
Close the door.
A time delay was set to the start of the cycle. For machines equipped with this function: wait for the set delay to end or
switch the machine off to reset it. Refer to the Options section.
The "Start/Pause" button was not pressed in
order to start the programme.
Press the "Start/Pause" button.
The Key Lock function was enabled (for
machines equipped with this option).
Refer to the Options section and if Key Lock was selected, disable it.
Switching the machine off is
not
enough to disable this option.
Garments are
wet at cycle
completion.
Small load.
The automatic programme has not sensed the required fi nal moisture so that
the dryer completes the programme and stops. If this happens simply select an
additional short period of drying or select extra dry option if available.
Large loads or heavier fabrics
Dryness levels can be modifi ed to the specifi c dryness desired.
Extra Dry is recommended for ready to wear items.
The drying
times are very
long.
An appropriate maintenance was not
carried out.
Refer to the Care & Maintenace section and perform the operations
described.
The programme, the time and/or the drying
level set are not suitable for the type and
the amount of load inserted into the dryer.
Refer to Programmes and Options sections to fi nd the programme and
options most suitable for the type of load.
The garments are too wet.
Carry out a washing cycle with higher spin speed to remove as much water
as possible.
The dryer may be overloaded.
Refer to the Programmes section to check the max load for each
programme.
The
programme
did not end.
A power failure might have occurred.
In case of power failure, it is necessary to press the "Start/Pause" button to
restart the cycle.
Drum - slight
odour or
vapour.
Slight odour or vapour may be found if
you open the door during its fi rst use.
This is normal and should only last a few minutes.
Lights on or fl ashing
Water tank
The water tank is full.
Empty the water tank. Refer to the Care & Maintenance section.
Door fi lter
Failure of the air fl ow necessary for machine
operation.
Clean the door fi lter and check whether air intake is free. Carrying
out these operations improperly may cause damages. Refer to Care &
Maintenance section.
Condenser
unit
The condenser unit requires cleaning.
The light on is not a malfunction but just a
reminder to carry on this activity periodi-
cally (monthly).
Clean the condenser unit. Refer to Care & Maintenance section.
The presence
of wrench
symbol signals
a malfunction.
The machine sensors detected a failure.
Switch the dryer off and unplug it. Open the door immediately and pull
the laundry out, to allow the heat to dissipate. Wait for about 15 minutes.
Reconnect the dryer to the power supply, load the laundry and restart the
drying cycle.
If the problem still occurs, contact the After-Sales Service
Centre and communicate the letters and digits fl ashing on the display.
For instance: F3 and E2
W11541721
