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19

After Sales Service

“No company is better positioned to offer an after sales service on a

Hotpoint appliance than us - the manufacturer”

As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully

inclusive parts and labour guarantee for the first 12 months. In addition to this you also have

the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint 

engineer. When the 12 months parts and labour guarantee expires we offer the following after

sales service options:

Repair Service and Information Help Desk

UK: 08709 066 066

www.hotpointservice.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the Model number and the Serial number of your appliance

(see USEFUL ADVICE SECTION for rating plate position).

Available 364 days a year with a fast, effective and value for money service. We have the largest

white goods repair service in the UK with over 1100 of our own fully trained engineers. All

repairs include a parts and labour guarantee for 12 months from the date of the repair.

If you require any information or have any questions about your appliance, our operators are on

hand with help and advice.

All this ensures that you will receive the best available after sales service possible.

Extended Warranties

UK: 08709 088 088

www.hotpointservice.co.uk

Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two

service cover plans to give you total peace of mind.

Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the

period of cover.

Kitchen Cover   

- FREE service repairs for all your Hotpoint appliances less than 8 

years old.

Genuine Parts and Accessories

UK: 08709 077 077

www.hotpointservice.co.uk

Republic of Ireland: (01) 842 6836

A wide range of genuine parts and accessories are available from our hotline or through

our web site.

Genuine parts and accessories, extended warranties and service repairs are all 

available on our web-site at:

www.hotpointservice.co.uk

SER

VICE  &

GU
AR
ANTEE

Summary of Contents for FZA54

Page 1: ...net Take care to avoid damaging the refrigerant circuit pipe work on the rear Plug in and switch on Allow the freezer to cool before placing food inside The high temperature light will stay on until t...

Page 2: ...zer for instance for defrosting Do not use any mechanical devices for defrosting other than any which may have been supplied with the freezer as they may cause damage Only use this freezer for storing...

Page 3: ...ed to make it easier to open see Door Reversal in the CLEANING MAINTENANCE section SAFETY INSTALLATION TOP VIEW TOP VIEW less than 30mm 30mm or more 600mm 600mm Location Air Circulation Locate your fr...

Page 4: ...firm contact is made with the floor This will stop rocking or vibration and keep the door aligned which helps the freezer run reliably and efficiently Note Before plugging in and switching on leave th...

Page 5: ...NCE WITH THE FOLLOWING CODE Green Yellow Earth Blue Neutral Brown Live If you change the plug the colour of wires in the mains lead may not correspond with the colour of the markings identifying termi...

Page 6: ...o adjust the temperature turn the control wheel using a coin to avoid damage Clockwise higher number Colder Anti clockwise lower number Warmer 6 You can check the temperature of the freezer compartmen...

Page 7: ...zer is first switched on or when the temperature inside the compartment rises above the correct storage temperature Check the TROUBLESHOOTING section before calling for advice The red warning light ma...

Page 8: ...to freeze the food as quickly as possible Maximum freezing capacity in 24 hours FZA84 FZM84 16kg FZA54 FZM54 12kg Note Don t forget to turn fast freeze off after 24 hours from the introduction of fres...

Page 9: ...r wall USEFUL ADVICE Frozen Food Storage Capacity 63kg Maximum Freezing Capacity in 24 hours 16kg Maximum Conservation time from failure 9 hours Frozen Food Storage Capacity 45kg Maximum Freezing Capa...

Page 10: ...iciency Prepare fresh foods for freezing in small quantities to ensure that the food freezes quickly and so that its quality does not deteriorate Ensure that packets containers of food are dry before...

Page 11: ...st not be stored in freezer as they may burst Lollipops and water ices should not be given to children directly from the freezer the low temperature may cause freezer burns Store ice cream towards the...

Page 12: ...the large deep drawer it is important to hold the side handles and not the front handle WARNING The freezer drawers can become heavy when fully loaded with food Care must be taken if attempting to lif...

Page 13: ...eaned drawers are thoroughly dried before refitting into the freezer compartment Exterior WARNING Do not use abrasive powder household cleaner or bleach they can damage the exterior of your freezer 1...

Page 14: ...support the back of the appliance Lay the appliance on it s back ensuring the pipework at the back is not damaged or bent Be careful that the appliance does not run away from you when the wheels touch...

Page 15: ...ew 15 Use the hole plugs removed from the right hand side to fill the holes on the left Note You may require assistance to do this 16 Replace the top hinge onto the door slide the door onto the bottom...

Page 16: ...erant circulating system designed to help prevent condensation on the door seal The red warning light will not go out 1 Has the freezer just been installed If so this is normal and the light will go o...

Page 17: ...it first switches on This sound will reduce over the first few months Gases flowing through the pipes can produce gurgling bubbling roaring or humming noises Expansion and contraction of parts inside...

Page 18: ...ject to misuse accident modified or repaired by anyone other than a Hotpoint service engineer For pre purchase information on any other Hotpoint product call 08701 50 60 70 or visit www hotpoint co uk...

Page 19: ...100 of our own fully trained engineers All repairs include a parts and labour guarantee for 12 months from the date of the repair If you require any information or have any questions about your applia...

Page 20: ...iday 8am to 7 30pm Saturday 8 30am to 5 30pm Sunday 9 30am to 3 30pm www hotpointservice co uk Republic of Ireland 1850 302 200 Note Our operators will require the following information Model number S...

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