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15

Troubleshooting

*

 Only available in selected models.

Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance.

Problem:

Possible causes / Solutions:

The dishwasher does not start or 

cannot be controlled

•  Switch off the appliance by pressing the ON/OFF button, switch it back on after 

approximately one minute and reset the program. 

•  The appliance has not been plugged in properly.

•  The dishwasher door has not been shut properly. 

The door won’t close

•  The lock was released. Strongly push the door until a “clacking” noise is heard.

No water drains out from the 

dishwasher.

•  The dishwasher cycle has not yet finished.

•  The water inlet hose is bent (see

 

Installation).

•  The drain duct is blocked.

•  The filter is clogged up with food residues.

The dishwasher makes excessive 

noise.

•  The dishes are rattling against each other or against the sprayer arms.

•  An excessive amount of foam has been produced: the detergent has not been 

measured out correctly or it is not suitable for use in dishwashers (see Start-up 

and use). 

The dishes and glasses are 

covered in a white film or 

limescale deposits.

•  The level of the refined salt is low or the dosage setting is not suited to the 

hardness of the water (see

 

Rinse aid and salt).

•  The lid on the salt dispenser is not closed properly.

•  The rinse aid has been used up or the dosage is too low.

The dishes and glasses are 

streaked or have a bluish tinge.

•  The rinse aid dosage is too high.

The crockery has not been dried 

properly.

•  A wash cycle without a drying program has been selected.

•  The rinse aid has been used up or the dosage is too low (see

 

Rinse aid and 

salt).

•  The rinse aid dispenser setting is not suitable. 

•  The crockery is made from non-stick material or plastic.

The dishes are not clean.

•  The racks are overloaded (see Loading the racks).

•  The crockery has not been arranged well.

•  The sprayer arms cannot move freely.

•  The wash cycle is too gentle (see

 

Wash cycles).

•  An excessive amount of foam has been produced: the detergent has not been 

measured out correctly or it is not suitable for use in dishwashers (see Start-up 

and use). 

•  The lid on the rinse aid compartment has not been shut correctly. 

•  The filter is dirty or blocked (see Care and maintenance).

•  The refined salt level is low (see Rinse aid and salt).

The dishwasher does not take any 

water in - Tap shut-off alarm

(several short beeps are emitted

*

)

(the Drying and End indicator lights 

flash).

•  There is no water in the mains supply.

•  The water inlet hose is bent (see Installation).

•  Turn on the tap and the appliance will start after a few minutes.

•  The appliance lock has been activated because no action was taken when the 

beeps

*

 sounded. Switch off the appliance using the ON/OFF button, turn on the 

tap and switch the appliance back on after 20 seconds by pressing the same 

button. Re-program the appliance and restart the wash cycle.

Water inlet hose alarm / Water inlet 

filter blocked

(the  Washing, Drying and End 

indicator lights flashes).

•  Switch off the appliance by pressing the ON/OFF button. Shut off the water tap 

to eliminate the risk of flooding and remove the plug from the electrical socket.

  Make sure the water inlet filter has not become blocked by impurities (see “Care 

and maintenance” chapter).

Summary of Contents for FDEB 31010 EXPERIENCE

Page 1: ...k Third rack Unsuitable crockery Damage to glass and crockery Start up and use 10 Starting the dishwasher Measuring out the detergent Wash cycles 11 Table of wash cycles Ecodesign Regulation Special w...

Page 2: ...the repair work yourself Do not lean or sit on the open door of the appliance this may cause the appliance to overturn The door should not be left open as it may create a dangerous obstacle The packag...

Page 3: ...are biodegradable detergents contain substances that may alter the balance of nature Recycling Disposal Information As part of Hotpoint s continued commitment to helping the environment Hotpoint rese...

Page 4: ...the data plate on the inside of the door the socket is compatible with the plug of the appliance If this is not the case ask an authorised technician to replace the plug see After Sales Service do no...

Page 5: ...th a gas threaded connection To a suitable hot water connection point your dishwasher may be provided with hot water from the mains supply if you have a central heating system with radiators provided...

Page 6: ...the appliance has been installed immediately before running the first wash cycle completely fill the salt dispenser with water and add only then approximately 1 kg of salt see chapter Rinse aid and r...

Page 7: ...rs 4 Rack height adjuster 5 Lower rack 6 Lower sprayer arm 7 Washing filter 8 Salt dispenser 9 Detergent dispenser rinse aid dispenser and Active Oxygen device 10 Data plate 11 Control panel Control p...

Page 8: ...pans lids dishes salad bowls cutlery etc Large plates and lids should ideally be placed at the sides Very soiled dishes and pans should be placed in the lower rack because in this sector the water sp...

Page 9: ...r a number of wash cycles too Damage to glass and crockery Caused by Type of glass and glass production process Chemical composition of detergent Water temperature of rinse cycle Tips Only use glasses...

Page 10: ...Open the door and pour in a suitable amount of detergent see Measuring out the detergent 4 Load the racks see Loading the racks and shut the door 5 Select the wash cycle by turning the WASH CYCLE SELE...

Page 11: ...opean standard EN 50242 Data is obtained by recording values when the appliance is operational and loaded with user crockery The number and type of wash cycles and options may vary depending on the di...

Page 12: ...is not compatible with the selected wash cycle see Table of wash cycles the corresponding symbol flashes rapidly 3 times If an option is selected which is not compatible with another previously selec...

Page 13: ...to reduce pollution and optimises washing performance in accordance with the water hardness level in your area This information can be obtained from your local water supplier Switch the machine off u...

Page 14: ...eriod of time let the water run to make sure it is clear and free of impurities before performing the necessary connections If this precaution is not taken the water inlet could become blocked and dam...

Page 15: ...cle without a drying program has been selected The rinse aid has been used up or the dosage is too low see Rinse aid and salt The rinse aid dispenser setting is not suitable The crockery is made from...

Page 16: ...ughout its life UK 08448 225 225 Republic of Ireland 0818 313 413 www hotpointservice co uk Appliance Registration We want to give you additional benefits of Hotpoint ownership To activate your free 5...

Page 17: ...result of improper installation Replacement of any consumable item or accessory These included but not limited to plugs cables batteries light bulbs fluorescent tubes and starters covers and filters...

Page 18: ...18 GB...

Page 19: ...GB 19...

Page 20: ...20 GB 195112957 00 03 2013 jk Xerox Fabriano...

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