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Troubleshooting

Your  washing  machine  could  fail  to  work.  Before  contacting  the  Technical Assistance  Centre

(

see “Assistance”

), make sure that the problem cannot be not solved easily using the following list.

Problem

The  machine  does  not  switch

o n .

The  wash  cycle  does  not

s t a r t .

The  machine  does  not  fill  with

water  or  the  indicator  light

for  the  first  wash  cycle  stage

flashes  rapidly.

The  machine  continuously  fills

with  water  and  continually

drains  away  or  Water  left  in

the  dru  or  Stuck  on  wash.

The  machine  does  not  drain  or

spin.

The  machine  does  not  heat  or

poor  wash  results.

The  programme  takes  too  long.

The  machine  vibrates  a  lot

during  the  spin  cycle.

Possible  causes/Solution:

• The appliance is not plugged into the socket fully, or not enough to

    make contact.

• There is no power to the socket, or the fuse has blown in the mains plug.

• The door is not closed properly.

• The 'ON/OFF' button has not been pressed.

• The 'START/PAUSE' button has not been pressed.

• The water tap has not been turned on to allow water to flow into the machine.

• A delayed start has been set.

• The water inlet hose is kinked.

• The water inlet hose is not connected to the water supply.

• The water pressure is too low.

• The water tap has not been turned on to allow water to flow into the machine.

• There is no water supply to the house.

• The inlet  valve filter is blocked.

• The 'START/PAUSE' button has not been pressed.

• The top of the drain hose is too low - It must be fitted at a height

    between 65 and 100 cm from the floor.

• The drain hose is connected incorrectly to the sink trap allowing

water to run into the machine, the drain hose must be positioned

higher than the bottom of the sink to prevent water flowing down the

drain hose.

• The end of the drain hose has been pushed too far down the

    standpipe, the 'U' bracket should be fitted 100 mm from the end of

   the drain hose.
• The Pump filter is blocked.

• The drain hose is kinked.

• New Installation -  The blanking cap or spigot has not been removed

    if connected under a sink.

• The drain hose or sink trap is blocked.

• The wash cycle does not include draining, some wash cycles require

    the drain phase to be started manually.

• The REDUCED CREASES function button has been activated. To

complete  the  wash  cycle,  press  the  START/PAUSE  button.

• The 'Spin Speed' selector knob is in the   position.

• The 'Temperature' selector knob is in the   position.

• Programme  times  will  vary  due  to  water  pressure,  the  incoming

water  temperature and if the wash load goes out of balance.

This  will  increase  the  programme  times  accordingly  (see  '  The

machine  wont  spin  properly'  below).

•  The feet have not been adjusted, enabling the machine to rock.

•  New Installation -  Either the Transit Bolts including the plastic

spacers, or the Polystyrene Packaging have not been removed

when  installing  the  machine.

•  The machine is trapped between cabinets and/or walls.

•  The load is in a slight out of balance condition and machine is

spinning, but at a lower speed.

All manuals and user guides at all-guides.com

Summary of Contents for BHWM 129

Page 1: ...ions Detergents and laundry 12 Detergent dispenser drawer Preparing the laundry Garments requiring special care Load balancing system Precautions and tips 13 General safety Disposal Opening the portho...

Page 2: ...ferred or moved make sure the instruction manual accompanies the washing machine to inform the new owner as to its operation and features Read these instructions carefully they contain vital informati...

Page 3: ...moving the appliance Disposing of the plug Ensure that before disposing of the plug itself you make the pins unusable so that it cannot be accidentally inserted into a socket Instructions for connecti...

Page 4: ...liance When disposing of the appliance please remove the plug by cutting the mains cable as close as possible to the plug body and dispose of it as described previously The washing machine should not...

Page 5: ...maximum pressure 1 MPa 10 bar minimum pressure 0 05 MPa 0 5 bar drum capacity 52 litres Spin speed up to 1200 rotations per minute Energy rated programmes according to regulation EN 60456 programme 1...

Page 6: ...Door Mounting Accessories Fig 1 2 3 4 5 Fig 1 N 2 Hinges N 1 Magnet N 1 Magnet plate N 1 Rubber plug N 2 Hinge Supports Fig 2 Fig 3 Fig 4 Fig 5 Fig 4 B No 6 type A self threading screws l 13 mm No 2...

Page 7: ...et Push the machine into the opening aligning it with the cabinets fig 6 Regulate the adjustable feet to raise the machine to the appropriate height To adjust the position of the wooden panel in both...

Page 8: ...pened or not see next page START PAUSE button with indicator light starts or temporarily interrupts the wash cycles N B To pause the wash cycle in progress press this button the corresponding indicato...

Page 9: ...ndicates a problem has occurred see Troubleshooting Starting a wash cycle 1 Switch the washing machine on by pressing the ON OFF button All the indicator lights will turn on for a few seconds then onl...

Page 10: ...1200 l l 6 5 3 122 98 2 Cotton 2 heavily soiled whites and delicate colours 40 1200 l l 6 5 3 115 91 3 Coloured Cottons 3 lightly soiled whites and delicate colours 40 1200 l l 6 5 3 85 71 4 Syntheti...

Page 11: ...in order to reduce the formation of creases At the end of the cycle the washing machine will perform slow rotations of the drum the REDUCED CREASES and START PAUSE indicator lights will flash orange a...

Page 12: ...gned to reduce the amount of bacteria by using a greater quantity of water and optimising the effect of special disinfecting additives added to the detergent At the end of the wash cycle the machine w...

Page 13: ...nce has to be moved work in a group of two or three people and handle it with the utmost care Never try to do this alone because the appliance is very heavy _ Before loading laundry into the washing m...

Page 14: ...ance _ Always leave the porthole door ajar in order to prevent unpleasant odours from forming Cleaning the pump The washing machine is fitted with a self cleaning pump which does not require any maint...

Page 15: ...The top of the drain hose is too low It must be fitted at a height between 65 and 100 cm from the floor The drain hose is connected incorrectly to the sink trap allowing water to run into the machine...

Page 16: ...e fill hose is missing the rubber washer The drain hose is not fixed in properly Switch off the machine and unplug it wait for approximately 1 minute and then switch it back on again If the problem pe...

Page 17: ...or accessory These include but are not limited to plugs cables batteries light bulbs fluorescent tubes and starters covers and filters Replacement of any removable parts made of glass or plastic THIS...

Page 18: ...225 Republic of Ireland 0818 313 413 www hotpointservice co uk Appliance Registration We want to give you additional benefits of Hotpoint ownership To activate your free 5 year parts guarantee you mu...

Page 19: ...GB All manuals and user guides at all guides com...

Page 20: ...GB 195084900 01 04 2010 Xerox Fabriano All manuals and user guides at all guides com...

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