Hotpoint Ariston HS MR 2A ZU B, Operating Instructions Manual, Page: 21 / 96

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en
TROUBLESHOOTING
Problem Possible causes / Solutions
The vacuum cleaner
cannot be switched on.
• Check if the Start/ Stop button and the electronic power regulator were pressed.
• The appliance is not charged up, put it back on charge.
• Check if the battery pack is installed correctly.
• After pressing the start/stop button, make sure that the electronic power regulator
on the product is pressed within roughly 1 minute, or the product will not start and
the stand-by and battery indicators will switch off.
The charging time
is not enough after
charging of the battery
pack.
• The charging time is not sufficient. Fully charge the battery according to the
indication method in charging chapter.
• When the battery pack is not longer able to maintain the charge, the battery
pack is aging. Contact an Authorised Service Center since battery belongs
to consumables.
Low suction power. • Clean the filters and, if needed, replace them.
• Make sure the hose handle, flexible hose and brush are not blocked.
• Clean the dustbin container and its filters.
• Check if the level of the dust is on the max level, in just case empty the
dustbin container.
• Make sure the suction selector is in the right position.
• The battery pack is discharging. Charge the battery pack.
Remote Power not
working.
• Battery not charged on the handle.
• The batteries were positioned incorrectly inside the battery compartment. Position
the two AAA batteries making sure of the positive and negative poles.
• Remove batteries; then position them again, making sure of the positive and
negative poles.
• Electronic appliances or obstacles may be interfering.
• Check if the Start/ Stop button and the electronic power regulator were pressed..
Small electrostatic
discharges occur while
sucking up.
• If very fine dust or powders are sucked up such as flour, etc. small electrostatic
discharges could occur.
• When sucking up materials previously mentioned, we advise not to use the hose
handle, but only the plastic flexible hose and to set a low suction power level.
The vacuum cleaner
whistles or vibrates
when in use.
• One or more attachments were assembled incorrectly. Make sure the filters
and brushes were assembled according to these instructions.
• Clean the filters and, if needed, replace them.
• Clean the brush.
• Make sure the suction selector is in the right position.
The brush moves with
difficulty.
• Reduce suction power, especially on carpets and fabrics in general.
• The charging time is not sufficient. Fully charge the battery according to the
indication method in charging chapter.
• Check and clean the brush.
The vacuum cleaner
switched off while
using.
• Make sure the hose handle, flexible hose and brush are not blocked.
• The battery pack is discharged. Charge the battery pack.
The UV light does not
work.
• Check if the product is placed in the upright position.
• If the UV light cover is too dirty, clean with dry cotton cloth.
• If the UV light is damaged, contact an Authorised Service Center.
• If the small wheels are blocked, clean and remove the dirt from the wheels,
considering the product unplugged.