Hospira LifeCare XL Series, Technical & Service Manual

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Technical Service Manual 6 - 1 430-00587-008 (Rev. 2/05)
Section 6
TROUBLESHOOTING
This section contains information on obtaining technical assistance, and alarm messages
and error codes for the infusion system.
6.1
TECHNICAL ASSISTANCE
For technical assistance, product return authorization, and to order parts, accessories,
or manuals within the United States,
contact Hospira Technical Support Operations .
1-800-241-4002
For additional technical assistance, technical training, and product information, visit the
website at
www.hospira.com .
Send all authorized, prepaid returns within the United States to the following address:
Hospira, Inc.
Technical Support Operations
755 Jarvis Drive
Morgan Hill, California 95037
For technical assistance, product return authorization, and to order parts, accessories,
or manuals from outside the United States, contact the nearest Hospira sales office.
6.2
ALARM MESSAGES AND ERROR CODES
Under most alarm conditions the infusion system ceases normal operation, generates
an audible alarm, and displays an alarm message or error code on the LCD screen.
There are two types of alarm conditions:
- alarm codes that can be cleared by the operator
- error codes that require qualified service personnel
See Table 6-1, Operational Alarm Messages and Corrective Actions , and Table 6-2, Error
Codes Requiring Technical Service .