Problem
Cause
Solution
Appearance of a
sag and fabric not
tensioned
Fabric stretches when it gets
wet
Open the awning and let the fabric dry
The arms are not fully
extended
Fully open the awning
Excess of fabric is unwound
from the folding tube
Adjust the limit switches
A knocking sound
or cracking noise is
emitted during
operation
The awning brackets have
not been well fixed
Tighten the bolt-screw connections of the
brackets
The remote
control does not
work
- Problem with battery
- The motor is overheated
after a 4-6 min long
manipulation (thermal
protection mode is on).
- Check if the battery is mounted correctly
- Change the battery
-Let the motor recover (cooling down time is
approximately 9-11 min).
V. Troubleshooting
To ensure a good functioning and a long lifetime of your awning:
×
Do not keep your awning opened during rainy, windy or/and snowy day.
×
Do not hang plants or other objects to any parts or the awning.
×
The hand crank is intended for emergencies only.
✓
Retract your awning with the hand crank in case you lost power.
✓
The awning should be retracted if you’re leaving home or when not in use.
✓
Clean your awning on a yearly basis as described in the paragraph “Cleaning and care”.
50 | ENGLISH
