16
EN
Limited Warranty
What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser
that the product purchased (the "Product") will be free from
defects in materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse,
abuse, negligence, commercial use, or due to improper use,
installation, operation or maintenance, (iii) modification of or to
any part of the Product, (iv) attempted service by anyone other
than a Horizon Hobby authorized service center, (v) Product not
purchased from an authorized Horizon dealer, or (vi) Product not
compliant with applicable technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES
THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT
WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive
remedy shall be that Horizon will, at its option, either (i)
service, or (ii) replace, any Product determined by Horizon to
be defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof of purchase
is required for all warranty claims. SERVICE OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S
SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use,
setup or assembly, the user accepts all resulting liability. If you
as the purchaser or user are not prepared to accept the liability
associated with the use of the Product, purchaser is advised to
return the Product immediately in new and unused condition to
the place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific legal
rights, and you may also have other rights which vary from state
to state. Horizon reserves the right to change or modify this
warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any
assistance. For questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll free telephone number referenced in the Warranty
and Service Contact Information section to speak with a Product
Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is
compliant in the country you live and use the Product in,
please use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. An Online Service Request is available at
http://www.horizonhobby.com/content/_service-center_render-
service-center. If you do not have internet access, please
contact Horizon Product Support to obtain a RMA number along
with instructions for submitting your product for service. When
calling Horizon, you will be asked to provide your complete
name, street address, email address and phone number where
you can be reached during business hours. When sending
product into Horizon, please include your RMA number, a list
of the included items, and a brief summary of the problem. A
copy of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA number
are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your
original sales receipt verifying the proof-of-purchase
date.
Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Service or
replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notification or estimate of the expense unless the
expense exceeds 50% of the retail purchase cost.
By
submitting the item for service you are agreeing to payment of
the service without notification. Service estimates are available
upon request. You must include this request with your item
submitted for service. Non-warranty service estimates will be
billed a minimum of ½ hour of labor. In addition you will be billed
for return freight. Horizon accepts money orders and cashier’s
checks, as well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon for service,
you are agreeing to Horizon’s Terms and Conditions found on
our website http://www.horizonhobby.com/content/_service-
center_render-service-center.
ATTENTION: Horizon service is limited to Product
compliant in the country of use and ownership. If
received, a non-compliant Product will not be serviced.
Further, the sender will be responsible for arranging
return shipment of the un-serviced Product, through
a carrier of the sender’s choice and at the sender’s
expense. Horizon will hold non-compliant Product for a
period of 60 days from notification, after which it will be
discarded.
10/2015
