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Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN
ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE,
STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY,
EVEN IF HORIZON HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Further, in no event
shall the liability of Horizon exceed the individual price of
the Product on which liability is asserted. As Horizon has
no control over use, setup, final assembly, modification
or misuse, no liability shall be assumed nor accepted for
any resulting damage or injury. By the act of use, setup
or assembly, the user accepts all resulting liability. If you
as the purchaser or user are not prepared to accept the
liability associated with the use of the Product, purchaser
is advised to return the Product immediately in new and
unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific
legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or
modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly, setup
or use of the Product has been started, you must contact
your local distributor or Horizon directly. This will enable
Horizon to better answer your questions and service
you in the event that you may need any assistance. For
questions or assistance, please visit our website at www.
horizonhobby.com, submit a Product Support Inquiry, or call
the toll free telephone number referenced in the Warranty
and Service Contact Information section to speak with a
Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is
compliant in the country you live and use the Product in,
please use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a
Return Merchandise Authorization (RMA) number. Pack
the Product securely using a shipping carton. Please
note that original boxes may be included, but are not
designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives
and is accepted at our facility. An Online Service Request
is available at http://www.horizonhobby.com/content/
service-center_render-service-center. If you do not have
internet access, please contact Horizon Product Support
to obtain a RMA number along with instructions for
submitting your product for service. When calling Horizon,
you will be asked to provide your complete name, street
address, email address and phone number where you can
be reached during business hours. When sending product
into Horizon, please include your RMA number, a list of
the included items, and a brief summary of the problem.
A copy of your original sales receipt must be included for
warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the
shipping carton.
NOTICE:
Do not ship Li-Po batteries to Horizon. If you
have any issue with a Li-Po battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be
serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting
the item for service you are agreeing to payment of the
service without notification. Service estimates are available
upon request. You must include this request with your item
submitted for service. Non-warranty service estimates will
be billed a minimum of 1/2 hour of labor. In addition you will
be billed for return freight. Horizon accepts money orders
and cashier’s checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to
Horizon for service, you are agreeing to Horizon’s Terms and
Conditions found on our website http://www.horizonhobby.
com/content/service-center_render-service-center.
ATTENTION: Horizon service is limited to Product
compliant in the country of use and ownership.
If received, a non-compliant Product will not be
serviced. Further, the sender will be responsible
for arranging return shipment of the un-serviced
Product, through a carrier of the sender’s choice
and at the sender’s expense. Horizon will hold
non-compliant Product for a period of 60 days
from notification, after which it will be discarded.
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