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CHAPTER 4: TROUBLESHOOTING 

4.5 Troubleshooting – Knocking or Creaking Noises 

 

Symptom: 

Knocking or creaking noises during workout.

 

 

Reason: 

 

1. 

There is hardware that is not tight or is missing.     

 

2. 

The noise is related to the incline.       

 

3. 

The belt tension is not high enough, or the belts are dirty.   

 

 

Solution: 

 

1. Inspect the unit and check for any loose hardware. Pay special attention to areas where arms meet. 

 

Tighten hardware where needed.     

 

2. If the noise is present only during incline, check to make sure the Teflon washers are installed at the 

 

incline motor connection point (Figure A). 

 

 

a. Lubricate the gear shaft of the incline motor with grease (Vision recommends Super Lube brand 

 

 

Lithium Grease where available). 

 

3. Remove the covers and check the belt tension.   

 

 

a. Tighten the drive belt tension if needed by moving the spring tension clip to another hole 

 

4) Clean the belts. If they are worn or will not clean, replace the belts. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   

FIGURE A 

 

Summary of Contents for Endurance 4-02

Page 1: ...1 Horizon Fitness EX69 02 Endurance 4 02 Service Manual...

Page 2: ...ering Mode Overview 6 CHAPTER 3 ELECTRONIC DIAGRAMS 3 1 EX69 02 Electronic Diagram 7 3 2 Endurance 4 02 Electronic Diagram 8 CHAPTER 4 TROUBLE SHOOTING 4 1 Troubleshooting No RPM Displayed 9 4 2 Troub...

Page 3: ...3 CHAPTER 1 SERIAL NUMBER LOCATION 1 1 EX69 02 Serial Number Location...

Page 4: ...4 CHAPTER 1 SERIAL NUMBER LOCATION 1 2 Endurance 4 02 Serial Number Location...

Page 5: ...5 seconds until Engineer Menu appears on the display 2 Use the LEVEL UP and DOWN keys to scroll through a list of parameters 3 Press ENTER to enter a parameter setting 4 Use the LEVEL UP and DOWN keys...

Page 6: ...ering Menu Eng 2 Switch Function Use START to choose Speed Mode MI mile KM kilometer Use ENTER to choose Region US or ID Use LEVEL up and down to switch EUP Energy Saver on or off Press LEVEL up and d...

Page 7: ...7 CHAPTER 3 ELECTRONIC DIAGRAMS 3 1 EX69 02 Electronic Diagram...

Page 8: ...8 CHAPTER 3 ELECTRONIC DIAGRAMS 3 2 Endurance 4 02 Electronic Diagram...

Page 9: ...the drive pulley 4 The console is defective Solution 1 Check the connection of the console cable at the console make sure there are no kinks or pinches of the console cable Replace the cable if any da...

Page 10: ...and check the ECB motor At resistance level 1 the head of the steel rope should point towards the top right side around 45 degrees If the head of the steel rope points toward the bottom or left side...

Page 11: ...too heavy check the gap between the orange block and the bottom of the ECB track It should be within 1 2 mm of the bottom of the ECB track If the gap is bigger than 1 2 mm the resistance will be heav...

Page 12: ...A Check to make sure the power adaptor on the unit is correct Test the power adaptor on a known good outlet Replace the adaptor if it is defective 2 Check the connection of the console cable at the co...

Page 13: ...rip plates The HR grip should give a voltage reading of between 0 5 and 2 0VDC a If the voltage is not between 0 5 and 2 0VDC remove the 3 screws holding the HR grip together and check the connection...

Page 14: ...l attention to areas where arms meet Tighten hardware where needed 2 If the noise is present only during incline check to make sure the Teflon washers are installed at the incline motor connection poi...

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