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When an error message appears
47
How to Resolve Errors or Troubles
This section describes the causes of typical problems and the actions to be taken,
including questions frequently asked by customers. Check these before contacting us.
■
When an error message appears
If "ERR No.00XX" appears while you are using the instrument, check the error in the
error list below, and check the cause and action to be taken.
●
ERR No.0001
Memory error
Data cannot be read from or written to the internal memory.
●
ERR No.0002
Empty battery level
The instrument cannot operate properly because the battery level is empty.
ERR No.
Description
Definition of error
0001
Memory error
Data cannot be read from or written to the internal
memory.
0002
Empty battery level
The battery level is empty.
0003
Electrode stability
error
The electric potential does not stabilize within three
minutes.
0005
Electrode sensitivity
error
The electrode sensitivity is out of the setting range
that allows normal measurement.
0009
Printer error
There is a problem with the printer.
0010
Memory full
The number of the data saved has exceeded the
limit of the internal memory.
Cause
How to solve problem
The instrument does not start
properly due to noise or other at
power ON.
Remove the batteries, disconnect the AC adapter, and
then press the
key.
The defect of the internal IC
Contact your dealer for repair.
Cause
How to solve problem
The battery level is empty.
Replace the batteries or connect the AC adapter (option).
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