4. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
!
!
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won’t run
Power cord not firmly plugged
into outlet.
Plug unit in firmly.
Blown fuse or tripped breaker.
Check fuse or breaker in home. Replace fuse/
reset breaker in home.
Needs service.
Take to service center. To find nearest location,
visit our website at www.hoover.com or call
1-800-944-9200.
Thermal protector activated.
Allow cleaner to cool for 30 minutes (this will
reset the thermal protector).
The Performance
Indicator is red or
the cleaner won’t
pick up or low
suction
Dirt cup not installed
correctly.
Review dirt cup removal & replacement.
Dirt cup full.
Empty dirt cup.
Brushroll worn.
Replace brushroll.
Broken or worn belt.
Replace belt.
Clogged filter.
Remove filter and clean
Nozzle/brushroll clogged.
Check nozzle/brushroll; remove obstruction/clog.
Hose clogged.
Remove hose; remove clog.
Dust escaping
from cleaner
Dirt cup full.
Empty dirt cup.
Dirt cup not installed
correctly.
Review dirt cup removal & replacement.
Hose not installed correctly. Review hose installation.
Filter not installed completely.
Review filter removal and replacement.
To reduce the risk of personal injury – Unplug before cleaning or servicing.
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