Hoover SmartWash Pet Complete, User Manual

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PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run 1. Not firmly plugged in 1. Plug unit in firmly.
2. No voltage in wall plug 2. Check fuse or breaker in home.
3. Blown fuse or tripped breaker 3. Replace fuse or reset breaker in home.
4. Fuse in cleaner blown 4. Take to service center.
5. On/Off pedal not depressed 5. Press pedal.
Low suction 1. Dirty Water Tank full/automatic shut off engaged 1. Remove and empty Dirty Water Tank. See "How to Empty" page 13.
2. Blockage in tool on end of hose 2. Remove tool and clear blockage.
3. Dirty Water Lid not on correctly 3. Make sure lid is on securely. See “How to Empty” page 13.
4. Dirty Water Tank Debris Filter clogged 4. See "How to Clean" page 13.
5. Blockage in Nozzle 5. See "How to Clean" page 15.
6. Dirty Water Tank not properly secured 6. Replace Dirty Water Tank and secure Dirty Water Tank latch.
7. Dirty Water Nozzle not on correctly 7. Remove and replace Dirty Water Nozzle. See “How to Clean & Remove Nozzle” page 15.
8. Blockage in hose 8. Drop a coin through, clear with broom handle.
Hose Nozzle stops spraying liquid during use 1. Clean Water Tank or Detergent Container is empty 1. Turn off Cleaner and fill Clean Water Tank & Detergent Container.
2. Loose connection to solution port on foot of cleaner 2. Check for secure connection to solution port on body of Cleaner.
Accessory Tool will not spray after filling the
Clean Water Tank or Solution Tank
1. Air is trapped in the hose & pump 1. Turn on the Cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger
for up to one minute.
2. Aim downward & squeeze trigger.
Hose will not spray after priming pump 1. Pump is defective 1. Call for service: 1-800-944-9200.
2. Not connected properly 2. Check connection.
Clean water won’t dispense 1. Clean Water Tank or Solution Tank not firmly in place 1. Make sure tank is securely locked in position.
2. Clean Water Tank or Solution Tank empty 2. Refill container according to cleaning instructions.
Solution won’t dispense 1. Cleaner is not moving in forward direction 1. Must be moving the machine forward to properly dispense water and solution.
Brushes won’t rotate during floor cleaning 1. Brushroll stall protection activated 1. Turn the unit off and back on, then inspect and clean for jams.
2. Unit in upright position 2. Brushes will not rotate in upright position. Step on handle release to start cleaning.
Water is leaking out of Carpet Cleaner
Spot Chaser Pretreat Wand will not dispense
1. Clean Water Tank, Solution Tank or Dirty Water Tank not FIRMLY in place
1. Batteries installed incorrectly or need to be replaced. Spray will start to
lessen as the battery gets close to dead.
2. Spray tip clogged
1. Make sure the tank is secure.
2. Carpet Cleaner may drip residual moisture after use. Allow cleaner and brushes to dry before storing on hard floor surface.
1. “How to use Spot Chaser Pretreat Wand” page 19